"Respite from active traveling"
Booked in to take advantage of location and spa. Everything top flight. Excellent meal service and chef.Genuine Expedia guest review
"Nice, Historic Hotel"
Hotel in old manor house, very good service and lovely ambience. Some areas of the hotel show age, but overall nice experience.Genuine Hotels.com guest review
I like the building, but the breakfast is so expensive.Genuine Expedia guest review
"Business 2 night stop over"
Fantastic hotel with lovely facilities, delicious food, beautiful surroundings and excellent staff. Truly worth every penny I paid for the room and more. Definitely will return.Genuine Hotels.com guest review
Lady at reception was very welcoming when we booked in and all the staff at the Health Centre and at Breakfast were all friendly and helpfulGenuine Hotels.com guest review
"Would I go again???"
Very impressed with this hotel and spa however I didn't realise it was half term therefore the pool was very busy and didn't get the chance to use the pool or spa as there were lots of children in the pool and jacuzzi and ice room. Was disappointed about this, as I had booked a romantic overnight stay as a surprise for valentines. I booked it on a Monday […] night thinking it would be quieter. So very disappointed. The Mecure hotel albrighton hall was lovely and I have no complaints about this the food, service and cleanliness. Would I go again yes but defiantly not in half term.. The children were all very well behaved may I say!! I Just wanted a nice relaxing spa break away from children ....didn't get to use the facilities. My treatment (facial) and my partner (back and shoulder massage) was very good. Read moreGenuine Hotels.com guest review
"ALANS STAY IN SHREWSBURY"
good location nice room good breakfastGenuine Hotels.com guest review
Booked this as gym and spa facilities. Disappointed overall as thought sauna and steam room in particular filthy, could see the dirt. Tv channels in room limited and poor receptions.Genuine Hotels.com guest review
"A good hotel"
Staff were friendly, room was clean, breakfast was good. Pool wasn't as nice as some I've been to, and wasn't keen on the bar (no real ale on tap, expensive food). Generally though a good hotel.Genuine Hotels.com guest review
"Brilliant Spa Hotel & Not Rediculously Priced!"
Great Hotel and spa. Lovely food and the staff were fantastic!Genuine Hotels.com guest review
Quiet hotel with all the things needed for a business tripGenuine Hotels.com guest review
The room was adequate and clean, although basic. For a 'superior' double I thought it might have been a little more up-to-date. There was some traffic noise from the road as the stable block is right by the main road. Perhaps it's quieter in the main body of the hotel. The staff in the restaurant all seemed a little inexperienced, not knowing much about […] the food, but were very polite. Read moreGenuine Hotels.com guest review
Truly excellent!Genuine Hotels.com guest review
"4 star stay excellent"
Stayed for 1 night good size room well equipped Food was also very good with service to matchGenuine Hotels.com guest review
accommodation was good, we wanted to relax when not visiting family and we were totally relaxed will definitely use againGenuine Hotels.com guest review
".Mid week mini-break"
The acid test is always 'would you go back' and the overwhelming response is absolutely. An ultra friendly and obliging staff who seemed genuine in their willingness to both greet and serve. The food was outstanding at both breakfast and for the evening meal which we enjoyed on our second night. Bar prices were as expected for draught ales but rather […] overpriced for wines which we therefore avoided. A superb location which was very picturesque even in the November rains! A little administrative glitch on final billing where random addresses seem to crop up on the paperwork when the only information gathered at booking was an e-mail domain. I apparently live in Gloucester with a Nottingham postcode whereas my Lancashire friend is in Canada or the USA. They say that the devil is in the detail! Very little is wrong at this excellent venue which I hope issues a few more good deals in the near future for mini-breaks Read moreGenuine Hotels.com guest review
Small basic expensive room, disappointed to have to pay extra for breakfast, Slow service but lovely evening meal. Spa good facilities. Staff all lovely though.Genuine Hotels.com guest review
"Big and quiet"
Big supreme room but king bed was two twins pushed together which was a bit uncomfortable. Quite remote but only a £5 taxi to shrewsbury. Good bar area too.Genuine Hotels.com guest review
Lovely hotel, most of staff were great and warming apart from reception staff. They had a big attitude, from a front desk you would expect more professional staff.Genuine Expedia guest review
"nice leisure stay"
Relaxing leisure stay. Found great deal on superior double room description and to my surprise when I got there it was a four poster bed. Very nice and comfortable.Genuine Hotels.com guest review
great spa, comfy bed, excellent staff made it like a stay at a country home rather than a hotel.Genuine Hotels.com guest review
Excellent location, lot of open lawns for kids to play around.Genuine Expedia guest review
"Nice hotel in stunning rural location"
Only thing was paintwork in room was scuffed and carpet a little worn. Otherwise bathroom and rest of hotel was immaculate.Genuine Expedia guest review
"Lovely country house hotel"
The hotel has beautiful grounds, very photogenic. It's a good, comfortable hotel, a short drive from Shrewsbury and a good alternative to staying in the town. The room was large and comfortable with a view of the grounds. Large bathroom. Spa with small pool. Wood-panelled restaurant. Very good buffet breakfast - good quality hot breakfast, fresh fruit […] and very fresh bread. Only a couple of niggles - hard pillows - odd when everything else was so comfortable. And an outside walk from Reception to the room and no lift. But all in all a very good stay - good value for a bank holiday weekend. Read moreGenuine Expedia guest review
"High quality breakfast"
Really lovely breakfast in a quiet country location. Staff very helpful and polite. Room was next door to cleaners store, looking out over service area, awoken at 6.30am by noise and had to listen to staff talking and crashing of bottles into bins.Genuine Hotels.com guest review
Great location, service from hotel staff fantastic and the spa is supper.Genuine Hotels.com guest review
"Pretty but tired"
The building is very nice but the rooms are tired. The service is not worth what you pay for it and the breakfast average with in attentive and inexperienced staff not sure how to manage a request of "can you find me a bowl please"Genuine Hotels.com guest review
Had an excellent time, got a brilliant last minute deal and were delighted with the room. Sadly had cold breakfast on one day due to the fact that the food trolley had been turned off. Was offered another hot breakfast but had already eaten.Genuine Expedia guest review
"Rated 4* because of spa not hotel"
The bed was extremely uncomfortable, certain amenities that had been advertised when booking weren't available (bottled water, tea facilities). When we arrived at the hotel, the grounds looked beautiful; very let down by the uncomfortable bed and pillows.Genuine Hotels.com guest review
I was part of a large group that recently stayed at The Mercure Shrewsbury Albrighton. The staff (without exception) were all extremely helpful and welcoming and nothing was too much trouble. Thank you.Genuine Hotels.com guest review
My husband and I stayed here to have a small getaway break! It gave the feel that you were in the middle of nowhere, which was exactly what we wanted! However its not very far from Shrewsbury Town and there is a couple of shops nearby! The restuarant staff were very friendly and made us feel very welcome! I particularly liked the gentleman that showed […] us to our seats for breakfast he was just lovely! Food was nice too!! Read moreGenuine Hotels.com guest review
The staff at the Mercure were fabulous. Nothing was too much trouble and they were really good with our big group. Our room was absolutely fine just missing a fridge which we had been expecting from the spec advertised. All breakfasts were lovely and the 2 evening meals we had in the hotel lovely and good value for money. Would recommend to friends […] without hesitation. Read moreGenuine Hotels.com guest review
The Albrighton provided an excellent base for our group's stay.It was comfortable with good facilities, food and incredibly accommodating staff. Angelo and Dev deserve particular mention for their fantastic service and humour that made out stay.Genuine Hotels.com guest review
"looks better from the outside"
very average, as the rooms were fine but nothing special. for the price we paid, we were expecting something betterGenuine Expedia guest review
"memorable overnight stay"
wonderfully comfortable hotel in parkland, well run, most beautiful setting, excellent breakfast, terrific facilities and service, very highly recommended, handy for Shrewsbury yet peaceful and a breath of fresh air: a truly memorable overnight stay!Genuine Hotels.com guest review
we were very happy with our 2 night stay at the hotel. The desk fan provided in the room was invaluable as the weather was very hot during our stay.Genuine Hotels.com guest review
"Very comfortable stay even with two young children"
We stayed at the Albrighton Hall this weekend. It was an overnight stay with both our young children. The hotel catered for the four of us and the room was very comfortable. We had an extra single bed and a cot and there was still plenty of room for them to run around. As part of our weekend package our dinner was included as well as breakfast. The […] dinner menu of three courses was outstanding and the food was delicious, even had a wide selection for the children. We would definitely stay here again. Read moreGenuine Expedia guest review
"Overnight stay in Shrewsbury"
We have stayed at other Mercure hotels and not been impressed however this one was excellent. The staff were wonderful and could not have been more helpful. The food in the restaurants was very good and reasonably priced. Our room was spacious and very comfortable. We will definitely stay there againGenuine Expedia guest review
"Warm and welcome staff"
We booked on the day as it was very last min, for my husbands 50th. I ordered wine in the room for our arrival and found we had been given a beautiful 4poster room. It was a gorgeous day and they had a wedding on but it didn't spoil our evening and we never heard a thing after going to bed even with our windows open ( very hot and no Aircon, but a fan […] was in the room and was sufficient ) the restaurant was busy but we ate a lovely meal in the bar. I can't praise the friendliness of the staff without being over familiar nothing was too much trouble and breakfast the following morning was superb. Would definitely stay at this hotel again or recommend it friends Read moreGenuine Expedia guest review
"Lovely hotel in beautiful grounds"
Nice old building with friendly and generally helpful staff overall. Breakfast is good quality and the room was clean and tidy. The one major negative was that there is no air conditioning and the windows only open about two inches. We were fortunate enough to have lovely weather for our stay but being in the room was unbearable due to the heat. There […] was a fan in the wardrobe which we had to put right beside the bed in order to get any sleep, but it was really a big down point. Read moreGenuine Expedia guest review
"Nice Hotel with good surroundings"
Staff were friendly polite rooms were spacious bed was comfortable facilities were ok but not all facilities were in use hygiene was keep up to standard, down side bed base was on wheels which did get annoying when moved aroundGenuine Expedia guest review
"Nice, but you've got to love a SOFT mattress....."
Great location, lovely building and setting, great facilities (including pool), helpful and friendly staff, nice room. But what a SOFT mattress. We will probably stay there again, as we had excellent value, but I might need to take a couple of planks if I want to get a good night's sleep.Genuine Hotels.com guest review
"Nice place to stay"
Nice place to stay apart from the TV would not work but that did not matter as we where only there for one night. The floor in the room made a lot of noise when walking so it was not good if your partner was asleep. The 4 poster bed was good.Genuine Expedia guest review
"No bottled water. Very poor shower. No frig."
We expected what was described as amenities when we booked. We did not get any of those amenities-just a room and kettle/cups in the room. We complained the next morning and were told that all the other expected/promised amenities were extras and would not have been provided for free. The floor creaked alarmingly, and the shower was hopeless-no pow […] er. Read moreGenuine Hotels.com guest review
"Nice place in the country side"
Stayed overnight on our way to North Wales. It had nice grounds, a well kitted out gym and a nice pool to relax in.Staff on the desk were polit and helpfulGenuine Hotels.com guest review
"Poor Service, Dismissive"
A warning to all visitors, check in from 2pm means that they'll check you in when they are good and ready, not at 2pm... or in our case not at 3pm. It sets a false expectation by stating 2pm, had the staff simply apologised for the delay we would have accepted, but to imply its our fault for arriving early is as poor as it gets. Disappointing because […] previously we've had good experiences at this hotel, it would appear complacency and arrogance towards customers has replaced attentiveness and good service. Read moreGenuine Expedia guest review
"Location location location"
Wonderful and relaxing location! Away from hussles and bussles of the city. It was almost perfect BUT 1 major thing needs upgrading: (1) Internet is very very slow - almost non existent (tried it in the bedroom and bar lounge). In this internet era, the hotel should give this as a priority for improvements.Genuine Hotels.com guest review
A really lovely hotel, with friendly staff and helpful staff.Genuine Hotels.com guest review
"Wish we could have stayed longer"
We were made extremely welcome on our arrival by the young female receptionist. Our room was spot on, we like a nice quiet room and could not have expected better.We dined that night in the restaurant and the food was really good with very attentive waitresses. I did feel the restaurant would be a little expensive if we had been staying for a longer […] break but not too bad. We definitely intend to stay again and intend to try the spa next time. Read moreGenuine Hotels.com guest review
This is a good 4* hotel. The staff are all really friendly and helpful. The room (executive double) and the bathroom were a very good size with plenty of space and were both spotless. Nice grounds and plenty of parking. We stayed for two nights and ate at the hotel (as we didn't feel like driving into Shrewsbury) the food was good and reasonably priced, […] though the wine is a little expensive. If you plan on eating at the hotel I would recommend booking your table as early as possible if you want a specific time as we booked on the day and were offered either 6.30pm or 9.00pm (which meant I missed out on the spa facilities). Breakfast was very good, the hot food and juices were constantly being replenished so lovely and fresh. Reception could have done with extra staff at checkout as we had to wait ages (over 20 minutes) but this was due to an awkward guest rather than the staff member who did well to remain as calm as she did! We hope to stay again in the near future. Read moreGenuine Expedia guest review
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