All hotels in Shrewsbury, England, United Kingdom
1 room, 2 adults
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Ellesmere Road, Albrighton, Shrewsbury, England, SY4 3AG, United Kingdom, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 149 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.4
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3.0 / 5Good
The reception staff were welcoming and sorted out a problem with our room(noisy,over the bar).The hotel feels more like a conference/meeting facilty than a relaxing holiday hotel.One member of the waiting(breakfast) staff was always less freindly and always seemed more intent on doing jobs thanpaying attention to customers.
Genuine Venere guest review
Other trip Sep 29, 2014
A Traveler
US
3.0 / 5Good
When entering our room on arrival it hadn't been cleaned. We ate in the bar in the evening and even though the food was ok, I felt it was over priced. The hotel room was nice, though the bed was extremely hard and the surroundings is lovely but if I am honest, we have had better rooms and service when stayed at premier inn hotels.
Genuine Venere guest review
Other trip Aug 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Respite from active traveling"
Booked in to take advantage of location and spa. Everything top flight. Excellent meal service and chef.
Genuine Expedia guest review
Other trip Aug 22, 2013
Leslie
US
4.0 / 5Excellent
"Nice, Historic Hotel"
Hotel in old manor house, very good service and lovely ambience. Some areas of the hotel show age, but overall nice experience.
Genuine Hotels.com guest review
1 night family trip Jul 21, 2013
A Traveler
US
5.0 / 5Outstanding
"Good"
I like the building, but the breakfast is so expensive.
Genuine Expedia guest review
Other trip Jan 6, 2013
Flavis
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Great hotel for a peaceful break."
Lovely location, great facilities and quiet room. Great black out curtains to windows.
Genuine Hotels.com guest review
1 night romance trip Jul 2, 2015
philip
GB
4.0 / 5Excellent
"Couple spa break"
We recently enjoyed a spa break deal at this hotel and would highly reccommend it. The pool/spa facilities were fantastic and the food was delicious.
Genuine Hotels.com guest review
1 night romance trip Jun 18, 2015
A Traveler
GB
5.0 / 5Outstanding
"Wedding Weekend for our Friends"
We stayed 2 nights for a friends wedding (without the kids, which was a bonus!) Really comfortable stay (apart from the false alarm fire drill at 3am on the 1st night) Room not very big but comfortable bed all the same - Breakfast was amazing with lots of choice - all in all, nothing to complain about
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
Joanne
GB
5.0 / 5Outstanding
"Country Hotel"
We arrived two hours before check in time but the staff went out of their way to make a room available for us immediately. The room was clean, huge bathroom and very quiet.We did not eat in the hotel so cant comment on food. Lovely gardens and setting for the hotel. It is located in a small village so you do need a car to get to restaurants or into Shrewsbury.
Genuine Hotels.com guest review
1 night family trip May 9, 2015
Terence
GB
5.0 / 5Outstanding
"Very relaxing weekend"
Great weather and a lovely hotel
Genuine Hotels.com guest review
2 night romance trip Apr 18, 2015
Neil
GB
4.0 / 5Excellent
"Good hotel but expensive"
We booked this hotel for our anniversary after getting a good room rate for room and breakfast. It is in a country location a couple of miles outside Shrewsbury and very easy to find. Booking in at reception was quick and pleasant and our room was the expected standard Mercure type. But it was very very hot. We got an immediate courtesy phone call from reception and I explained about the heat. A member of staff came and turned off the radiator and we thought that was the end of it. However, the room stayed extremely hot overnight but we could not have the window open because of the constant hum of extractor fans in the yard outside. We had a very disturbed night but as there were no other rooms we stayed on. The hotel provided a flat top sheet and we had a better nights sleep for our remaining 2 nights. Unfortunately we found the bar and restaurant too expensive £7 50 for a glass of house wine was far too much. Having said this the hotel was very good value and had a swimming pool and spa. It was full every day with coach parties but as it was so large it wasn't noticeable. Breakfast was a perfectly adequate buffet although if we had to pay £15 50 per person we would not have taken it. There are other items for breakfast but you have to know they exist and order specifically - there is no menu so you might miss out on kippers or scrambled egg. Staff are very helpful, professional and approachable.
Genuine Expedia guest review
Other trip Apr 20, 2015
Jackie
GB
5.0 / 5Outstanding
"Lovely experience"
Very pleasant stay we enjoyed the peace of the Schoolmaster's House.
Genuine Expedia guest review
Other trip Apr 20, 2015
Richard
GB
4.0 / 5Excellent
Stayed overnight for a wedding .....food was very nice ...breakfast was a bit disorganised
Genuine Expedia guest review
Other trip Mar 17, 2015
A Traveler
GB
4.0 / 5Excellent
"Stop off"
Nice hotel, lovely location. Freindly greeting from receiption staff. Attentive staff in the restaurant Would stay there again
Genuine Expedia guest review
Other trip Mar 16, 2015
A Traveler
GB
4.0 / 5Excellent
"Really nice overnight stay"
The whole experience was very good, including the food in the restaurant. We really enjoyed ourselves.
Genuine Expedia guest review
Other trip Mar 10, 2015
Julie
GB
5.0 / 5Outstanding
"Business 2 night stop over"
Fantastic hotel with lovely facilities, delicious food, beautiful surroundings and excellent staff. Truly worth every penny I paid for the room and more. Definitely will return.
Genuine Hotels.com guest review
2 night business trip Feb 16, 2015
Jonathan
GB
4.0 / 5Excellent
"Excellent find!"
Lady at reception was very welcoming when we booked in and all the staff at the Health Centre and at Breakfast were all friendly and helpful
Genuine Hotels.com guest review
1 night family trip Feb 16, 2015
A Traveler
GB
5.0 / 5Outstanding
"Would I go again???"
Very impressed with this hotel and spa however I didn't realise it was half term therefore the pool was very busy and didn't get the chance to use the pool or spa as there were lots of children in the pool and jacuzzi and ice room. Was disappointed about this, as I had booked a romantic overnight stay as a surprise for valentines. I booked it on a Monday night thinking it would be quieter. So very disappointed. The Mecure hotel albrighton hall was lovely and I have no complaints about this the food, service and cleanliness. Would I go again yes but defiantly not in half term.. The children were all very well behaved may I say!! I Just wanted a nice relaxing spa break away from children ....didn't get to use the facilities. My treatment (facial) and my partner (back and shoulder massage) was very good.
Genuine Hotels.com guest review
1 night romance trip Feb 16, 2015
Dorne
GB
4.0 / 5Excellent
"Nice Hotel, Good Location, Excellent Facilities"
Very positive, good value, handy location for local road network.
Genuine Expedia guest review
Other trip Feb 15, 2015
Paul
GB
4.0 / 5Excellent
"Just the two of us"
Nice hotel. Breakfast tasted nice even though it wasn't particularly warm. Very nice person doing nails on Saturday morning.
Genuine Expedia guest review
Other trip Feb 9, 2015
couple
GB
4.0 / 5Excellent
"ALANS STAY IN SHREWSBURY"
good location nice room good breakfast
Genuine Hotels.com guest review
1 night business trip Feb 5, 2015
ALAN
GB
3.0 / 5Good
"Disappointing"
Booked this as gym and spa facilities. Disappointed overall as thought sauna and steam room in particular filthy, could see the dirt. Tv channels in room limited and poor receptions.
Genuine Hotels.com guest review
1 night business trip Feb 2, 2015
A Traveler
GB
4.0 / 5Excellent
"A good hotel"
Staff were friendly, room was clean, breakfast was good. Pool wasn't as nice as some I've been to, and wasn't keen on the bar (no real ale on tap, expensive food). Generally though a good hotel.
Genuine Hotels.com guest review
2 night romance trip Jan 31, 2015
Adam
GB
4.0 / 5Excellent
"Very convenient for shrewsbury town."
Very pleasant & comfortable hotel with excellent dining.
Genuine Expedia guest review
Other trip Feb 6, 2015
rita
GB
5.0 / 5Outstanding
"Brilliant Spa Hotel & Not Rediculously Priced!"
Great Hotel and spa. Lovely food and the staff were fantastic!
Genuine Hotels.com guest review
1 night business trip Jan 20, 2015
Jake
GB
4.0 / 5Excellent
"Business Trip"
Quiet hotel with all the things needed for a business trip
Genuine Hotels.com guest review
1 night business trip Jan 22, 2015
A Traveler
GB
5.0 / 5Outstanding
"Great Hotel"
Only stayed 1 night, very comfi and fantastic breakfast
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
GB
3.0 / 5Good
"Adequate"
The room was adequate and clean, although basic. For a 'superior' double I thought it might have been a little more up-to-date. There was some traffic noise from the road as the stable block is right by the main road. Perhaps it's quieter in the main body of the hotel. The staff in the restaurant all seemed a little inexperienced, not knowing much about the food, but were very polite.
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
Chris
GB
5.0 / 5Outstanding
"Great hotel"
Truly excellent!
Genuine Hotels.com guest review
1 night family trip Jan 16, 2015
William
GB
5.0 / 5Outstanding
"4 star stay excellent"
Stayed for 1 night good size room well equipped Food was also very good with service to match
Genuine Hotels.com guest review
1 night business trip Dec 16, 2014
Mark
GB
5.0 / 5Outstanding
"Only stayed one night but very comfortable and qui"
Would stay again nice and clean foUnd it hard to find in the dark not well lit on road
Genuine Expedia guest review
Other trip Dec 2, 2014
A Traveler
GB
4.0 / 5Excellent
"december 2014"
accommodation was good, we wanted to relax when not visiting family and we were totally relaxed will definitely use again
Genuine Hotels.com guest review
2 night romance trip Nov 23, 2014
A Traveler
GB
5.0 / 5Outstanding
".Mid week mini-break"
The acid test is always 'would you go back' and the overwhelming response is absolutely. An ultra friendly and obliging staff who seemed genuine in their willingness to both greet and serve. The food was outstanding at both breakfast and for the evening meal which we enjoyed on our second night. Bar prices were as expected for draught ales but rather overpriced for wines which we therefore avoided. A superb location which was very picturesque even in the November rains! A little administrative glitch on final billing where random addresses seem to crop up on the paperwork when the only information gathered at booking was an e-mail domain. I apparently live in Gloucester with a Nottingham postcode whereas my Lancashire friend is in Canada or the USA. They say that the devil is in the detail! Very little is wrong at this excellent venue which I hope issues a few more good deals in the near future for mini-breaks
Genuine Hotels.com guest review
2 night trip with friends Nov 5, 2014
MICHAEL
GB
3.0 / 5Good
"Pricey"
Small basic expensive room, disappointed to have to pay extra for breakfast, Slow service but lovely evening meal. Spa good facilities. Staff all lovely though.
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
A Traveler
GB
4.0 / 5Excellent
"Big and quiet"
Big supreme room but king bed was two twins pushed together which was a bit uncomfortable. Quite remote but only a £5 taxi to shrewsbury. Good bar area too.
Genuine Hotels.com guest review
2 night romance trip Oct 5, 2014
paul
GB
4.0 / 5Excellent
"Bad attitude"
Lovely hotel, most of staff were great and warming apart from reception staff. They had a big attitude, from a front desk you would expect more professional staff.
Genuine Expedia guest review
Other trip Sep 28, 2014
gman
GB
5.0 / 5Outstanding
"nice leisure stay"
Relaxing leisure stay. Found great deal on superior double room description and to my surprise when I got there it was a four poster bed. Very nice and comfortable.
Genuine Hotels.com guest review
1 night trip Sep 2, 2014
Tom
GB
5.0 / 5Outstanding
"comfy beds"
great spa, comfy bed, excellent staff made it like a stay at a country home rather than a hotel.
Genuine Hotels.com guest review
1 night trip Sep 1, 2014
A Traveler
GB
5.0 / 5Outstanding
"Very good"
Excellent location, lot of open lawns for kids to play around.
Genuine Expedia guest review
Other trip Sep 1, 2014
Nagarajan
GB
4.0 / 5Excellent
"Nice hotel in stunning rural location"
Only thing was paintwork in room was scuffed and carpet a little worn. Otherwise bathroom and rest of hotel was immaculate.
Genuine Expedia guest review
Other trip Aug 28, 2014
Annie
GB
5.0 / 5Outstanding
"Lovely country house hotel"
The hotel has beautiful grounds, very photogenic. It's a good, comfortable hotel, a short drive from Shrewsbury and a good alternative to staying in the town. The room was large and comfortable with a view of the grounds. Large bathroom. Spa with small pool. Wood-panelled restaurant. Very good buffet breakfast - good quality hot breakfast, fresh fruit and very fresh bread. Only a couple of niggles - hard pillows - odd when everything else was so comfortable. And an outside walk from Reception to the room and no lift. But all in all a very good stay - good value for a bank holiday weekend.
Genuine Expedia guest review
Other trip Aug 27, 2014
A Traveler
GB
4.0 / 5Excellent
"High quality breakfast"
Really lovely breakfast in a quiet country location. Staff very helpful and polite. Room was next door to cleaners store, looking out over service area, awoken at 6.30am by noise and had to listen to staff talking and crashing of bottles into bins.
Genuine Hotels.com guest review
3 night trip Aug 20, 2014
Psst
GB
5.0 / 5Outstanding
"Weekend break"
Great location, service from hotel staff fantastic and the spa is supper.
Genuine Hotels.com guest review
2 night romance trip Aug 21, 2014
Leak
GB
3.0 / 5Good
"Pretty but tired"
The building is very nice but the rooms are tired. The service is not worth what you pay for it and the breakfast average with in attentive and inexperienced staff not sure how to manage a request of "can you find me a bowl please"
Genuine Hotels.com guest review
1 night trip Aug 18, 2014
Simon
GB
5.0 / 5Outstanding
"Lovely hotel"
Had an excellent time, got a brilliant last minute deal and were delighted with the room. Sadly had cold breakfast on one day due to the fact that the food trolley had been turned off. Was offered another hot breakfast but had already eaten.
Genuine Expedia guest review
Other trip Aug 23, 2014
Ruth
GB
3.0 / 5Good
"Rated 4* because of spa not hotel"
The bed was extremely uncomfortable, certain amenities that had been advertised when booking weren't available (bottled water, tea facilities). When we arrived at the hotel, the grounds looked beautiful; very let down by the uncomfortable bed and pillows.
Genuine Hotels.com guest review
1 night romance trip Aug 14, 2014
Frequent Traveller
GB
5.0 / 5Outstanding
"Fantastic Staff"
I was part of a large group that recently stayed at The Mercure Shrewsbury Albrighton. The staff (without exception) were all extremely helpful and welcoming and nothing was too much trouble. Thank you.
Genuine Hotels.com guest review
4 night trip Aug 4, 2014
A Traveler
GB
5.0 / 5Outstanding
"lovely break"
My husband and I stayed here to have a small getaway break! It gave the feel that you were in the middle of nowhere, which was exactly what we wanted! However its not very far from Shrewsbury Town and there is a couple of shops nearby! The restuarant staff were very friendly and made us feel very welcome! I particularly liked the gentleman that showed us to our seats for breakfast he was just lovely! Food was nice too!!
Genuine Hotels.com guest review
2 night trip Aug 9, 2014
mikaela
GB
5.0 / 5Outstanding
"Wonderful Staff"
The staff at the Mercure were fabulous. Nothing was too much trouble and they were really good with our big group. Our room was absolutely fine just missing a fridge which we had been expecting from the spec advertised. All breakfasts were lovely and the 2 evening meals we had in the hotel lovely and good value for money. Would recommend to friends without hesitation.
Genuine Hotels.com guest review
4 night trip Aug 4, 2014
A Traveler
GB
5.0 / 5Outstanding
"Excellent staff"
The Albrighton provided an excellent base for our group's stay.It was comfortable with good facilities, food and incredibly accommodating staff. Angelo and Dev deserve particular mention for their fantastic service and humour that made out stay.
Genuine Hotels.com guest review
4 night trip with friends Aug 4, 2014
A Traveler
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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