"Respite from active traveling"
Booked in to take advantage of location and spa. Everything top flight. Excellent meal service and chef.Genuine Expedia guest review
"Nice, Historic Hotel"
Hotel in old manor house, very good service and lovely ambience. Some areas of the hotel show age, but overall nice experience.Genuine Hotels.com guest review
I like the building, but the breakfast is so expensive.Genuine Expedia guest review
Great location, service from hotel staff fantastic and the spa is supper.Genuine Hotels.com guest review
"Rated 4* because of spa not hotel"
The bed was extremely uncomfortable, certain amenities that had been advertised when booking weren't available (bottled water, tea facilities). When we arrived at the hotel, the grounds looked beautiful; very let down by the uncomfortable bed and pillows.Genuine Hotels.com guest review
I was part of a large group that recently stayed at The Mercure Shrewsbury Albrighton. The staff (without exception) were all extremely helpful and welcoming and nothing was too much trouble. Thank you.Genuine Hotels.com guest review
My husband and I stayed here to have a small getaway break! It gave the feel that you were in the middle of nowhere, which was exactly what we wanted! However its not very far from Shrewsbury Town and there is a couple of shops nearby! The restuarant staff were very friendly and made us feel very welcome! I particularly liked the gentleman that showed […] us to our seats for breakfast he was just lovely! Food was nice too!! Read moreGenuine Hotels.com guest review
The staff at the Mercure were fabulous. Nothing was too much trouble and they were really good with our big group. Our room was absolutely fine just missing a fridge which we had been expecting from the spec advertised. All breakfasts were lovely and the 2 evening meals we had in the hotel lovely and good value for money. Would recommend to friends […] without hesitation. Read moreGenuine Hotels.com guest review
The Albrighton provided an excellent base for our group's stay.It was comfortable with good facilities, food and incredibly accommodating staff. Angelo and Dev deserve particular mention for their fantastic service and humour that made out stay.Genuine Hotels.com guest review
"memorable overnight stay"
wonderfully comfortable hotel in parkland, well run, most beautiful setting, excellent breakfast, terrific facilities and service, very highly recommended, handy for Shrewsbury yet peaceful and a breath of fresh air: a truly memorable overnight stay!Genuine Hotels.com guest review
we were very happy with our 2 night stay at the hotel. The desk fan provided in the room was invaluable as the weather was very hot during our stay.Genuine Hotels.com guest review
"Nice, but you've got to love a SOFT mattress....."
Great location, lovely building and setting, great facilities (including pool), helpful and friendly staff, nice room. But what a SOFT mattress. We will probably stay there again, as we had excellent value, but I might need to take a couple of planks if I want to get a good night's sleep.Genuine Hotels.com guest review
"No bottled water. Very poor shower. No frig."
We expected what was described as amenities when we booked. We did not get any of those amenities-just a room and kettle/cups in the room. We complained the next morning and were told that all the other expected/promised amenities were extras and would not have been provided for free. The floor creaked alarmingly, and the shower was hopeless-no pow […] er. Read moreGenuine Hotels.com guest review
"Nice place in the country side"
Stayed overnight on our way to North Wales. It had nice grounds, a well kitted out gym and a nice pool to relax in.Staff on the desk were polit and helpfulGenuine Hotels.com guest review
"Poor Service, Dismissive"
A warning to all visitors, check in from 2pm means that they'll check you in when they are good and ready, not at 2pm... or in our case not at 3pm. It sets a false expectation by stating 2pm, had the staff simply apologised for the delay we would have accepted, but to imply its our fault for arriving early is as poor as it gets. Disappointing because […] previously we've had good experiences at this hotel, it would appear complacency and arrogance towards customers has replaced attentiveness and good service. Read moreGenuine Expedia guest review
"Location location location"
Wonderful and relaxing location! Away from hussles and bussles of the city. It was almost perfect BUT 1 major thing needs upgrading: (1) Internet is very very slow - almost non existent (tried it in the bedroom and bar lounge). In this internet era, the hotel should give this as a priority for improvements.Genuine Hotels.com guest review
A really lovely hotel, with friendly staff and helpful staff.Genuine Hotels.com guest review
"Wish we could have stayed longer"
We were made extremely welcome on our arrival by the young female receptionist. Our room was spot on, we like a nice quiet room and could not have expected better.We dined that night in the restaurant and the food was really good with very attentive waitresses. I did feel the restaurant would be a little expensive if we had been staying for a longer […] break but not too bad. We definitely intend to stay again and intend to try the spa next time. Read moreGenuine Hotels.com guest review
This is a good 4* hotel. The staff are all really friendly and helpful. The room (executive double) and the bathroom were a very good size with plenty of space and were both spotless. Nice grounds and plenty of parking. We stayed for two nights and ate at the hotel (as we didn't feel like driving into Shrewsbury) the food was good and reasonably priced, […] though the wine is a little expensive. If you plan on eating at the hotel I would recommend booking your table as early as possible if you want a specific time as we booked on the day and were offered either 6.30pm or 9.00pm (which meant I missed out on the spa facilities). Breakfast was very good, the hot food and juices were constantly being replenished so lovely and fresh. Reception could have done with extra staff at checkout as we had to wait ages (over 20 minutes) but this was due to an awkward guest rather than the staff member who did well to remain as calm as she did! We hope to stay again in the near future. Read moreGenuine Expedia guest review
"Really good find"
Stay in Telford area a lot and have never used this hotel. Booked late in the day but got a good deal. Room was excellent, very big, good bathroom but with slightly limited TV. Gym which is thing of mine was great, good range of machines with a small weights room. Bar menu was decent 5 or 6 choices including some healthy options clearly identified. […] Breakfast was great, good choice of food with prompt service of tea and coffee. Only down side which was minor is that the hotel is over a few wings and to get to mine it was a short but outside walk. Really enjoyable stay would highly recommend for business or leisure. Read moreGenuine Hotels.com guest review
"Best poached eggs ever"
I was given a great room with a lovely view over the 'lake'. Warm, clean and comfortable. The receptionist was extremely helpful and made me feel very welcome. Nothing too much trouble. Breakfast was the best poached eggs I have had for years!Genuine Hotels.com guest review
"Nice hotel rubbish food"
Had a great weekend away with my new girlfriend, the hotel, spa and room were 1st class, the only let down was the food. The fish cakes were mediocre , the Sea Bass on risotto was very disapointing as the risotto was undercooked and crunchy! Dessert was a sharing platter of three deserts which looked like they were straight from the shop iceland. I […] would stay again but go into town for food. Read moreGenuine Hotels.com guest review
"Lovely, comfortable old style hotel"
My friend and I stayed for one night away from the kids and husbands. The hotel was lovely, the staffs were all friendly, efficient and helpful. We used the gym and spa facilities which were clean and well equipt. The complimentary dressing gowns and slippers were also a nice touch. Albrighton hall hotel is around 4 miles from Shrewsbury and our taxi […] into town only cost £4. I would recommend this hotel to anyone and we will definitely be visiting again. Read moreGenuine Expedia guest review
"Great hotel at a great price"
Had a really good time in this hotel. The spa facilities are great and staff really friendlyGenuine Hotels.com guest review
"im not sure why they have bad reviews,"
Very nice hotel. Upon arrival i was welcomed and was told my room was in the stable block. I was shocked how nice it was from the reviews. Room was large, bathroom was large. We stopped in room 81 and i can honestly say i would stop there again. We are a high end professional couple with extremely high standards. The only down point is the tv in the […] room. It could have been alittle bigger and a few more channels buts that's me being a little funny. Spa steam rooms need alittle tlc but its not that bad. You must try the ice room. It really does make you feel good. Thank you for a lovely stay. Read moreGenuine Hotels.com guest review
Very Comfortable, last minute booking and met all our needs.Genuine Expedia guest review
"Calm and peaceful venue"
Good friendly staff, pleasant surroundings. Bed was 2 singles pushed together, not double as ordered. The 2 room chairs were worn and uncomfortable and the TV had few channels and no onscreen guide. Otherwise no complaints.Genuine Hotels.com guest review
"Good place to stay if visiting Shrewsbury"
An attractive hotel close to Shrewsbury. The room was a good size and clean. Staff were efficient and welcoming. We didn't use the gym but the pool and changing / showering facilities were of a good standard. The breakfast buffet had plenty of choice and the fried breakfast was enjoyable. Drinks and food though are expensive - we ate in the restaurant […] one evening and had the bar menu on the other - and my opinion is that the quality of the food overall did not justify the prices charged. Read moreGenuine Expedia guest review
Pretty venue, good pool complex (nice warm water). Efficient, friendly waiting staff. Beware the satnav may send you on a wild goose chase, look at the hotel's map to keep yourself right.Genuine Hotels.com guest review
"Good Value for a lovely hotel"
The hotel was in a lovely area only spoiled by some very loud music when we arrived. It was for a strange event outside the hotel with fire and glass walking and a Christmas card stall. Other than that the hotel was in good condition and the room was nice. We were there for a wedding reception which was great but the bar prices were alittle expensi […] ve Read moreGenuine Hotels.com guest review
"Two day stay"
A short stay as part of a 10 day break. Hotel itself was very comfortable, we were situated in the stable block - with a bedroom adjacent to the road - where traffic began at 5am.Genuine Hotels.com guest review
"Peaceful setting on a country road"
Enjoyed our stay at the hotel. It was an easy drive to the Town Centre, with parking at one of the long term parking areas.Genuine Expedia guest review
If the mattress had'nt rolled one towards the middle alnight ,this would have been a comfortable stay. The staff saying that the mattress would probably be replaced at the turn of the year did'nt really answer my complaint, although the staff were polite .Genuine Hotels.com guest review
Hotel staff pleasant and generally friendly. Prolems with the room entry cards. this definitely needs reviewing. we had problems getting into our room at all times. cleanliness of bar area on Sunday morning needing attention. Sticky tables and food stiull on the floor at 11am!!Genuine Expedia guest review
small and comfortable hotel, staff are friendly. quite conveniently located near the highway and other point of attractionsGenuine Expedia guest review
This is an excellent hotel, surrounded by lush gardens. The service was good, the rooms comfortable and well furnished. Highly recommended!Genuine Hotels.com guest review
Overall we enjoyed our stay and it is a lovely hotel. The spa/pool facilities were lovely, as were the hotel staff and the hotel in general. However, if you make a last minute booking, as we did, don't expect the room to be anything like as good as the photo! It was adequate but of course 'double' bed means 'not king size' and to be honest the room […] was a bit small for a 3 night stay for 2 people, it didn't really have enough space for clothes, especially hanging space, so check before you book. The hotels.com listing was a bit misleading: a 'superior double/twin' actually means their basic room; 'Privilege room' is the Mercure term for the posher rooms, so be warned. We had no mini bar, clock radio or free bottled water as indicated on the listing when we booked, but I think that may be a hotels.com issue rather than the hotel itself. So, just be aware - it may not be quite as lovely as you expect but it is a very nice hotel. Read moreGenuine Hotels.com guest review
"Great for visiting Shropshire."
Enjoyed our overnight stay. Lovely hotel in very nice setting, would surely stay there again, no complaints.Genuine Expedia guest review
"Lovely hotel, very quiet location"
The hotel was lovely, my room wasn't ready on arrival at 3.30pm so I had to wait in the bar area for a short period of time. The room was very warm and didn't have a mini bar. I did mention this on checkout and the lady on reception said that they would have brought drinks up for me. I wouldn't like to ask for that though, so the mini bar would have […] been more convenient. I did get room service and the food was excellent quality, a bit pricey though. The pool and spa area was nice, however could do with a deep clean, Zumba aqua aerobics was on in the morning, very loud music! Overall though, brilliant attentive staff, fabulous breakfast lovely location. If you are getting a cab from the train station, ring a taxi, don't get a cab from the rank outside. I didn't and got charged £14! When leaving the hotel, reception rang a cab for me , £4.80. Read moreGenuine Hotels.com guest review
We were made to feel very welcome by all the staff. We spent two beautiful days relaxing in lovely surroundings. Great food in the restaurant and a nice break for us. Very child friendly too.Genuine Expedia guest review
"It was ok"
Not a bad hotel. Facilities were nice, and the service by staff excellent. But on the hottest day of the year, in a 4 star hotel, you'd expect air conditioned rooms!Genuine Hotels.com guest review
"Beautiful Hotel and Location - But"
Our room (in the schoolmasters house) was pleasant but on the small side. It was extremely hot - understandable in the heatwave. There was no refrigerator/minibar or complimentary bottled water as promised on the the hotel information site. Eventually a fridge was brought to the room. It didn't work, so another was brought with some warm bottled water! […] The food was good if expensive.The same goes for the bar prices. The staff were always pleasant and as helpful as they could be. Our 'superior' room bore no resemblance to the photographs in the hotel information. A more representative set of photos would be helpful and avoid the initial disappointment we experienced. At check out time I was presented with a bill for almost £100 of spa treatment which we didn't have. This was removed when the receptionist checked. There was however no explanation of how the mistake had happened and certainly no offer of an apology. I was simply told that the overcharge had been removed, but NOT ONE WORD OF REGRET. This lovely hotel unfortunately did not come up to our expectations. Read moreGenuine Hotels.com guest review
"Great weekend away"
We had a lovely break away The room was lovely and clean The staff in the restaurant and the bar very friendly Also from the reception Jane and Aaron was exceptionally helpful We can definitely recommend this hotel to everybodyGenuine Expedia guest review
It is a very lovely hotel, but as a female on my own I don't enjoy being placed in rooms within out buildings. My room was in The Stables, which was lovely but I would have felt safer and more comfortable within the main building. My room was also alongside the road and due to the noise I was unable to have my window open and it was a very hot stuffy […] night. I didn't get much sleep and found the next days work and driving difficult. The Receptionist, however was fantastic. A real asset to the hotel. Read moreGenuine Hotels.com guest review
"sweet & sour"
what a find, a lovely large old type of grand hotel, a little remote but with large rooms good furnishing it ticks a lot of boxes. However, clumps of ladies hair on my bedding, the barman could not remember who had ordered food so it was returned to the kitchen, the wifi kept dropping out, my room was by the road so this was rather noisy. i asked for […] expresso for breakfast in the morning as a lot of hotels do now but this was not available, drirty cups, its life!!! Read moreGenuine Expedia guest review
"Lovely hotel in a wooded setting"
This is a very comfortable hotel that is however more geared to business than the private traveller, I would say. Having said that, the room we had was huge with a firm, large comfortable bed and very well appointed. The gardens are a big bonus, with plenty of outdoor seating to enjoy the views. We had dinner in the impressive oak panelled dining room […] and our meal was very good although I did have to ask for the regular wine list, having at first been given another list which contained only the more expensive bottles. A pity also that the breakfast is rather over-priced in line with the usual practice of chain hotels. On the plus side though the free gym, which has excellent equipment, was a treat for us who are regular gym users. Read moreGenuine Hotels.com guest review
Unfortunatly for us there was a wedding at the hotel. It was noisy and chaotic. Load music at night which we could hear and guests falling about, after too much alchahol. . cHildren running around, very noisy throughout our stay. . tHe peaceful weekend we were expecting did not happen. Very very disappointing. Would not recommend if there is a party […] or wedding on at the venue. FOod in restaurand was good and service in there was very good. Read moreGenuine Hotels.com guest review
"Wedding day excellence."
A wonderful hotel for all ages ! Nothing to much trouble for staff we would go again.Genuine Expedia guest review
"Beware of noise from functions"
The hotel was lovely. Rooms were comfortable and food was ok. The main issue we had was that the noise from the function room downstairs was so loud that you could hear every song and might as well have been At the party! This noise continued until 1am. Not good when we had my brothers wedding the following day. If there wasn't a function on the rest […] of our experience was fine. Staff were very polite and friendly. Read moreGenuine Expedia guest review
"Great hotel a couple of miles from Shrewsbury."
Great hotel, good food, nice pool and sauna etc. Would have rated a 5 but in a hotel of this standard WiFi access should be free of charge, wireless coverage needs to be improved.Genuine Expedia guest review
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