"Overall very good value"
Excellent on most categories. I was there for work so it was annoying that the wireless was intermittent - and no-one really seemed to care. Other than that and a couple of small complaints about the food, it was very good.Genuine Expedia guest review
"Great Spot at an affordable Price"
A great stay at a, surprisingly, affordable price. The Hotels.com prices were better than other websites, including the hotel's itself.Genuine Hotels.com guest review
"Our stay at the Grotto Bay Beach Resort"
We really enjoyed the hotel and it's surrounding property, which was clean and manicured. We enjoyed the beach area and pool, and it was fun to visit the cave beneath the premises....The staff was courteous, professional, and helpful. Bus and/or taxi service is conveniently available outside the hotel, and I would recommend exploring as much of Bermuda […] as possible. It is a beautiful little island. One day, we took a bus to Hamilton, then a ferry to the Dockyard. We played miniature golf at FunGolf and we had a ball. Some of the views from there were breathtaking !! For dinner, we ate at the Frog and Onion...Another night we ate at the Swivel Inn near our hotel. I would've liked to have spent more time on the many beautiful beaches of Bermuda, but our time there was brief. We will return !!! Read moreGenuine Expedia guest review
"Great hotel at a great location"
This is a beautiful modern hotel with many amenities and services. There is a large heated outdoor pool, where I was able to swim in mid-November. They have a cave right on the property and you can swim in it (more likely in summer, as the water is cold). Contrary to some reports, a basic Internet connection is free (e-mailing, surfing the web) and […] they charge only for more advanced things like conferencing, streaming, etc. The staff is very friendly and helpful. They sell bus tokens and the bus stop is on the street outside the hotel grounds. Four bus lines serve that area, including going to the airport - if you travel light (for just a few days - we had small backpacks), you can avoid taking a taxi. It takes less than 10 minutes to get to the airport. It's a 20 minute or less ride to St. George's and half an hour to Hamilton. Read moreGenuine Expedia guest review
"Great Place, Great Staff, Had a few Hiccups."
Our first room flooded and they just moved us upstairs. thats it nothing else. other than that the place is phenomenal and the staff is great!!! I would definitely return there again, also stay closer to the main house.Genuine Expedia guest review
"lovely old Bermuda ambience"
Great mattress /sheets. Very clean and comfortable. Good table service at breakfast. Staff was very helpful. I would recommend this hotel to any friends headed to Bermuda. We stayed on the lower level but do not discount the many steps up to the dining area.Genuine Expedia guest review
"Wonderful hotel, friendly & clean."
Had a fantastic time and can't wait to return. Food was fabulous, staff was so friendly and warm. Met some wonderful people. Wish we could have stayed longer. Definitely recommend Grotto Bay.Genuine Expedia guest review
"A great place"
Grotto Bay Resort is a great place and we will return. My wife and I took a few days to "get away" and on the advice of our son and wife chose this resort. The place is beautiful and convenient. The staff was excellent. The food great! (The all inclusive was the best for us. We love Bermuda (especially St. Georges) and hope to make this an annual t […] rip. Read moreGenuine Expedia guest review
"Great spot for a Honeymoon"
My wife and I spent our week long Honeymoon at Grotto Bay. We found the staff to be very friendly, and overall had a great stay. We did the all inclusive package which I would strongly recommend. There is so much to do right at the resort that we almost never left.Genuine Expedia guest review
"Will come back"
Beautiful views, nice grounds, friendly staff, clean rooms. All in all, grotto bay offers a great place to stay in Bermuda.Genuine Expedia guest review
The hotel was an ideal location close to the airport and the all inclusive add on of 109 a day was well worth it, my only dissapointment was the friday night seafood buffet which no one told us we needed a "reservation "! Hotel room was nice i wouldnt call this luxury but decent, also included in the hotel all inclusive package were bus passes which […] came in handy as horeshore bay beach is over an hour away by bus but a must see, its one of the most beautiful beaches i have seen Read moreGenuine Expedia guest review
"Nice hotel, good location."
Great spot to stay in Bermuda. Recommend the all inclusive add on. Fitness facility very small and inadequate. Food was excellent, service sometimes good, sometimes not. Hotel needs some cosmetic work but overall a good experience.Genuine Expedia guest review
first time here and a truly wonderful experience! friendly people! we will be back!Genuine Expedia guest review
Great place to stay. Nice, friendly and helpful staff. We enjoyed our stay there.Genuine Hotels.com guest review
"room was easily accessible to beach and pool"
It was a very warm and welcoming hotel and I would not hesitate to stay there on my next trip. Staff was very courteous, warm, friendly and helpful Restaurants at the pool area and in the hotel were all very good. The food was delicious and the staff very nice and helpful. The concierge was very welcoming and helpful.. I give this hotel and staff 5 […] stars. Completely satisfied Read moreGenuine Expedia guest review
Perfect for everyoneGenuine Hotels.com guest review
"Paradise on earth"
From the time I arrived till the time I left, the staff took care of my every need. 5 stars all the way..Genuine Expedia guest review
Had a wonderful stay at the resort and love BermudaGenuine Hotels.com guest review
"A place worth your money."
First time in Bermuda. The Grotto Bay was amazing. Its the only hotel that offers all inclusive, very close to the airport, has its private beach, with fishes you can snorkle with. I stayed in a superior king and it was nothing less than very clean and comfortable. Hotel staff was amazing, food was great. Overall great hotel to stay with. I had 3 days […] reserved at the grotto bay and 3 in the fairmount, the grotto bay overall was so much of a better choice that hotels.com got us a back into the grotto bay after 1 day in the fairmount. Great hotel and would recommend to anyone. Read moreGenuine Hotels.com guest review
Only a couple of miles from the airport - but very little noise from there. The bus stop is right out in front of the hotel and was extremely easy to use. We did not get the all inclusive plan as we wanted to try some different restaurants. Swizzle Inn is walking distance - good fish & chips! Tom Moore's Tavern was a short cab ride and an exceptional […] dining experience. Walking distance to the Crystal Caves - loved it. The only negative at the hotel was that their coffee was terrible!!! A lovely tea every day, though, from 3:30 - 4:30pm. Very nice pool area. Small beach but very nice. Overall, we loved our trip and will definitely go back. Read moreGenuine Hotels.com guest review
"Excellent location with beach access, & buses"
Our rooms were ready, clean, service daily, many dining areas, swimming, snorkeling, boating trips, beautiful views.Genuine Expedia guest review
"Go and enjoy!"
We were very pleased with every aspect of our stay. Highly recommend the "all inclusive" package. All food, drinks (alcoholic and nonalcoholic), non motorized sports, all bus and ferry fees, and all entertainment on the premises were included. We were very impressed with the staff. Bartenders, concierges, housekeepers (especially Donna), bell hops, […] and wait saff all contributed to our phenomenal stay. Take advantage of everything this resort has to offer. The island is beautiful and Grotto Bay Beach Resort is the place to stay! Read moreGenuine Expedia guest review
"Filthy room, awesome private caves on property"
I've stayed at my share of Motel 6's, but this room was absolutely disgusting. There were white goo stains on the mirror when we got there and they were never cleaned during our 4 night stay, the toilet had urine stains on it when we arrived, and there were toothpaste stains on the sink that remained all 4 nights as well. As far as I can tell, housekeeping […] only makes your bed. In hindsight, I'm not convinced they change the sheets between guests now. The staff are hit or miss-- either helpful and wonderfully friendly or rude and condescending. HOWEVER-- the calm and clean bay protected beach the have is awesome, and the private caves you can swim in are a must see for any visitor. If you set your expectations accordingly, this place isn't so bad. Read moreGenuine Hotels.com guest review
"Good service. Very good food."
Very nice place. Not pristine but clean and welcoming. Don't like that you cannot rent a car though. Staff was very professional. Nice beach. Good amenities. Good food. Do the all inclusive.Genuine Expedia guest review
"Relaxing get away"
Relaxing close to Saint Georges Ferry service to HamiltonGenuine Expedia guest review
"great resort great staff great vacation"
2nd visit in 2 years - staff very friendly and accommodating - all inclusive well worth the cost - activities, pool, ocean beach, bars, restaurant and staff the best on the island. will return to same resort every time we visitGenuine Expedia guest review
"Great hotel we will be back!"
Can't say enough good things. Everyone was wonderful!Genuine Expedia guest review
The hotel is minutes from the airport and on the bus line and very close to St Georges. The staff actually hugged us good-bye. They couldn't be nicer. The beach is well maintained...perfect. Rooms were clean, well appointed.Genuine Expedia guest review
"Liked the all inclusive option"
Bermuda was always a vacation spot on our list. Our 30th wedding anniversary was the perfect opportunity to make the trip a reality. We loved that it is a direct 2 1/2 hour flight out of Philadelphia, since we only had 4 days allotted, and we did not want to spend 2 full days traveling to and from. The all inclusive option is great since things are […] quite expensive in Bermuda. The down side to the all inclusive option was we didn't really want to go outside the resort since we already had paid for food, drinks, water sports etc. If we would have had another day, we definitely would have used the bus/ferry passes to check out points of interest on the island. Beautiful weather every day! So glad we went - we hope to go back in the future! Read moreGenuine Expedia guest review
"No need to leave property!"
Third visit. Clean good sized rooms. Good food esp Fri night BBQ (do not miss). Good size pool ,small beach but not too crowded. Crystal clear, warm water with no waves. Quiet and very relaxing spot.Genuine Expedia guest review
Hotel great, lobby wonderful to hang about, terrific pool, sweet kid friendly beaches, staff all around wonderful. Would come again.Genuine Hotels.com guest review
"Great location! Should look at itineraries!"
Fun but long taxi rides to the rest of the island Expensive!Genuine Expedia guest review
"Its okay for the price"
I have frequent business at the Bermuda airport, and this hotel is by far the most convenient and reasonably priced option in the area. I stay here frequently because of that. My only real complaint is that the wireless internet access in the rooms is terrible. Getting connected and staying connected is almost impossible and if you are lucky enough […] to get connected the slow speeds make it almost unusable. If I need to use the internet I normally have to walk to the main building where it is actually usable. Other than that, the amenities are great and the staff is friendly. Read moreGenuine Hotels.com guest review
"A really swell place"
Took the family. Nice resort. Nice accommodations. Helpful staff. Convenient to the bust. Would recommend. Too bad the internet in the rooms didn't work.Genuine Hotels.com guest review
I loved every minute in Bermuda!!!! Great hotel, the food was yummy and the staff super sweet .Genuine Expedia guest review
"There isn't one thing to complain about. Love love"
Absolutely love Bermuda! Phenomenal Caves, beautiful beaches, refreshing pools, spectacular views and tasty rum swizzles. A "must" for the bucket list. Will definitely go back again and again!Genuine Expedia guest review
Massage in cave was the best!Genuine Hotels.com guest review
Dated, unfriendly staff, opened the balcony doors to the lovely smell of sewage, and the air conditioning was louder than 97 Civic without a muffler. Other than that it was wonderful.Genuine Expedia guest review
Grotto Bay Resort was an average place to stay. The room was fine and the resort was in a decent location. 10 to 20 minutes to St. George and Hamilton. The beach, pool and cave on the grounds were excellent. The downside was that every little extra cost money. The use of a raft, ocean float etc.. cost extra. Very nickle and dime operation. Also, little […] things like complimentary coffee and water were not available and no shuttle to the airport. Finally, some of the main desk people were not the most up beat. If you are going to be in the hospitality business, you need to be hospitable. Read moreGenuine Hotels.com guest review
"Convenient, beautiful beach, great staff"
stayed for a long weekend with my adult children. it is close to the airport, but a ways from other sights. having said that, we enjoyed the resort and did not feel the need to tour much. the all inclusive plan includes bus passes if needed, so I was bale to get easily to St. George.Genuine Expedia guest review
Staff was friendly and always ready to help. Food was good. But most of our dinning was in town. I'm looking forward to our return trip.Genuine Expedia guest review
Has everything you need. Beach jacuzzi Caves. Lush tropical plants and fish. Great foodGenuine Expedia guest review
The stay was fine. Nothing over the top. Far from downtown. No wifi in rooms and spotty in lobby, which should not be the case for a hotel charging over $350 a night.Genuine Hotels.com guest review
"Great authentic Bermuda Hotel"
Hotel and grounds were beautiful and Staff was very helpful and friendly. I am partially disabled and staff sent car down to my room at least twice a day to bring me up the hill to lobby and restaurant as I can't walk far. Food was great! I loved the restaurant, next to both pool and beach for ease and convenience. Lovely private beach and good snorkeling, […] Close to airport and yet not noisy. Loved the traditional Bermuda atmosphere. Took my 83 year old mother and she loved it and both very relaxed. Only negative was w-fi only worked in lobby. Would definitely stay there again. Near St Georges and bus stop right out front. Read moreGenuine Hotels.com guest review
"Nice place. Great staff."
Pleasantly surprised. Definitely go for the all inclusiveGenuine Expedia guest review
"Great Hotel in a Convenient Location"
We just got back from a 5 day stay at Grotto Bay and we already miss being there. Pros - the view from the rooms, the caves on premises, the private beach - clean and beautiful, the wonderful staff, cool AC in the rooms, great location close to many sights, the bus stops right out front. Cons - we did get ants on the balcony and the bathroom could really […] use a vanity to put all your stuff - minor issues. We would definitely stay here again. Read moreGenuine Expedia guest review
My husband and I just stayed at Grotto Bay for his 50th birthday. We loved the close proximity to the airport. We were at the hotel in seven minutes and were able to enjoy the hotel within minutes of getting a cab. Also we were able to relax the day we had to leave without a long ride ahead of us. The pool and beach were very nice, the staff was friendly […] and helpful and our room and view were very nice. We would absolutely reccomend this resort! Read moreGenuine Expedia guest review
the staff didn't seem eager to please nor did they seem very happy to work there.(complaining to each other about each other or about working concitions in front of the guests.)Our waiter in the restaurant inside was fantastic. I think his name was Leavin.I also loved the gentleman who brought our bags to and from the room very nice and pleasant.Genuine Expedia guest review
"Best beach in the world. Not an exaggeration"
Great location for buses all over the island. Greatest beach. Snorkeling. Diving. Paradise.Genuine Expedia guest review
"Nice resort with great staff"
Relaxed atmosphere and great staff lots to do or just relax on beach. Great proximity to St George'sGenuine Expedia guest review
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