Fairly nice hotel with friendly staff. Basic room a little small but clean. the mattresses were a little lumpy. Lovely grounds and conveniently locatedGenuine Hotels.com guest review
Our first night was a disaster, we had booked a superior room and first impressions were very good. Unfortunately our room turned out to be an emergency escape route and therefore had a green light which remained on constantly. Worse the room was linked to a seminar room and we were woken at 2. 30. by furniture being moved as night staff prepared the […] room for the meeting to be held there in the morning. We complained the next day and the receptionist apologised and moved us to a fabulous room for our second night. Read moreGenuine Hotels.com guest review
"In need of revamp and a decent cleaner"
our room was in much need of a good clean and maintenance. Cracked bathroom sink, disintegrating sash windows in much need of restoration (constant draft). Heavily worn out carpet, doors. Not to mention dead wasps, bees, spiders, and flies on the window seals and several large spider webs in almost every corner of the bed room and also down in the […] restaurant Read moreGenuine Hotels.com guest review
Great location for this part of the country.A1M side of Darlington so easy to access. We joined a family wedding but a longer stay or just in-transit would be fine.Genuine Hotels.com guest review
Location ideal for our visit to the Seniors Open at Rockcliffe Hall. Only criticism was problem cheap kettles in room - we had difficulty making drinks. Could have done with 2 chairs in room (only 1 supplied) to watch TV in evening. Extra shelf in bathroom would help - nowhere to put bath items.Genuine Hotels.com guest review
ticked all the boxes, perfect for business as well as lesuire,Genuine Expedia guest review
"New owners need to invest fast !!!"
The hotel is in bad shape and desperately needs investment it looks to me like the new owners are first of all chasing the wedding market ,but our rooms 114 & 115 in the " new block" looked as though they haven't seen a lick of paint since they were built ! poss 30 years ago.The hallway was dim and the carpets just a mess.The room cost us £69 plus £10 […] for breakfast and the Magners was £4.40 a pint yet no one could wipe clean an outside table. three things going for the hotel the staff ,the main dining area was bright poss new carpet & furniture bit still needed painted and the cooked breakfast was excellent .There are better hotels not far away,im afraid it wasn't up to the mark they had their chance and blew it i wont be back. Read moreGenuine Hotels.com guest review
I was staying for the one night whilst away on business. The hotel was a bit quirky and definitely tired and worn. Great building and grounds. Staff superb in reception, bar and restaurant. Excellent meal. The room i had was a 'superior double'. It was right at the front of the buidling, very spacious and only a few pounds more expensive that a standard […] double. Having read other reviews I probably benefitted from being there midweek - no weddings on and very attentive staff. Read moreGenuine Expedia guest review
"Good stop over"
This hotel is always reliable - it does what it says on the tinGenuine Expedia guest review
"Nice place to stay"
I liked it, room had a carpet stain and the bed was a bit hard. Had an ironing board, but no iron. The room was next to the staff dining room, so there was a light on all night. I'd stay there again though the beer and the food were both excellent!Genuine Hotels.com guest review
"One too many coats of Paint."
The food was out of this world, Hotel itself in tip top condition but it has had one too many coats of paint. Stiff doors, slamming doors through the night.Genuine Hotels.com guest review
Huge comfy beds and nice locationGenuine Hotels.com guest review
"A nice break"
Stayed here for 3 nights in mid March. Very happy with all aspects of this hotel i.e room,bar and spa.Genuine Hotels.com guest review
"Ideal to tour area"
Excellent hotel at a very good price. Bus service and train service to local areas are frequent and affordable.Genuine Hotels.com guest review
Hotel looks quite grand and the lounges, dining room etc were lovely but our room was disappointing. The bed was so uncomfortable , no extra blankets and the cleanliness wasn't too good. Hotel in General is crying out for TLC. However the staff were so friendly and efficient so I didn't complain!Genuine Expedia guest review
Very poorGenuine Hotels.com guest review
"Has potential - needs some love and investment"
First the positives. Staff where polite and courteous and very helpful, especially after another guest had damaged my car and driven off without reporting it! The negatives :( on entering my bedroom there was a fusty damp smell similiar to a room that had been aired for some time. The bed was hard and where the two matresses had been pushed togher there […] was about 1/2 inch difference in height, great for stopping a partner coming for a late night cuddle! I was awoken about 6am every morning by very noisy heating system. The decore in the hotel is in need of rennovating, it doesnt look or feel old and classic it feels old and run down. Read moreGenuine Hotels.com guest review
"Nice hotel but very noisy"
Sunday I arrived excellent welcome Wedding reception on no complaints until later when it seemed everybody in the hotel wanted to pass my room (not quietly) Same again Monday lots of banging doors and banging on doors Tuesday had a good nights sleepGenuine Expedia guest review
"Overnight stay on business. OK for the modest cost"
Pleasant trainee receptionist. Thin douvet on a cold night. Reasonable breakfast if booked in advance at £10. Expensive if not.Genuine Expedia guest review
"Nice Nights Stay."
The Hotel was very good and a roaring fire welcomed me on arrival. Good Price, Good Location and Good Food.. Will stay again when possible...Genuine Hotels.com guest review
"Not all that it should have been"
Kept awake by noisy guest in adjoining bedroom that ran a bath at midnight every night. Then woke up again at 4am by the noisy heating coming on. Did change rooms to avoid the noisy neighbour but second room much smaller. Spa not available at begining of stay and football not available on main tv despite it saying it was in the hotel brochure. Other […] than that a pleasent stay. Read moreGenuine Hotels.com guest review
"Run down and shoddy!"
Checked into a excecutive room, to be shown to a shoebox sized room with most uncomfortable lumpy old bed I have I felt. Sat on bed waiting for receptionist to come to our room with a key to another room to discover a big toenail on the carpet next to the bed. Hotel reception very scruffy and un inviting, also the area below the staircase where you […] are supposed to chill and have a drink very shoddy and dark. Would not stay here again, booked into a premier inn for the rest of my visit. Read moreGenuine Expedia guest review
"In Desperate Need Of New Beds!"
I stayed one night in this hotel and was unable to sleep due to the bed. It was like sleeping on a bag of coals. When I asked if I could move rooms, I was told there wasn't any others free. The staff were relatively friendly, but nothing to write home about! The hotel was in a bad state of repair. I will not be staying here again and have advised the […] office to black list this hotel for any future business stays. Read moreGenuine Hotels.com guest review
"A Tired Hotel, in need of some TLC"
Sadly the reviews are right about this hotel. It really is a 3 out of 5. It could be amazing but is in need of a hotel inspector makeover session. The building and grounds are lovey but sadly the hotel is stuck in 1985 and needs a serious re-furb. Also the breakfast was very poor quality and looked as if the eggs had been sitting around of days! The […] evening meal was pretty good but expensive. Read moreGenuine Hotels.com guest review
"Tired, but comfortable with good service"
The hotel looks grand until you walk too far from reception. The rooms are a bit tired, but comfortable enough. Food was ok, but a bit pricey. Swimming pool is tiny - 3 strokes and you'd smack your head on the other side. Located about 1 1/2 mile from the station. Easy walk, however plenty of taxi's in the station rank. Overall decent value for a business […] traveller Read moreGenuine Hotels.com guest review
THE HOTEL WAS DATED . WE WERE MOVED TO ANOTHER ROOM AS THE TV WASNT WORKING . THE ROOMS WERE IN REAL NEED OF REPAIRGenuine Hotels.com guest review
"Comfortable hotel in an easy access position."
All staff very helpful. The restaurant was clean and service was good. Easy access to car parks. Delighted that our dog could stay as well. We may return next year.Genuine Expedia guest review
Hotel was a great location for my business needs and the rooms were clean and tidy but I did think it was a bit expensive for what you got and breakfast was not included and very expensive for a buffet style and I'm afraid my dinner was very poor standard and tasteless.Genuine Hotels.com guest review
2 star at best, don't be fooled by the long drive and Georgian appended if the main building. The majority of the hotel is tired and in need of a revamp. The staff are not welcoming and seem uninterested. My suggestion would be to find another hotel, thus just doesn't hit the mark.Genuine Hotels.com guest review
"Great location, exceptional value"
Lovely hotel, located within a 15/20 minute walk into Darlington town centre and close to A1. Well equiped rooms, although carpets could do with a clean. Another slight bug-bare is that rooms are serviced daily and there doesn't appear to be a "do not disturb/ clean" option. Haven't eaten in the restaurant or bar, but it always looks busy.Genuine Hotels.com guest review
"Fish for breakfast?"
Hotel looks grander from the outside than the reality of the interior, however the staff are very friendly and make the most of what they have on offer. The natives must prefer a fry-up in the morning since neither the haddock nor the kippers on the breakfast menu were available. That said, the black pudding was very good and I'd certainly use this […] hotel again. Read moreGenuine Expedia guest review
Hotel is clean and comfortable with a nice quiet location near to motorway and town etc. In need of some modernisation and TLC as looking very tired in certain areas.Genuine Hotels.com guest review
"Fantastic service and excellent rooms"
Fantastic hotel! We had read so many poor reviews about the hotel on trip advisor about the hotel being tired and worn out and so were apprehensive about our forthcoming stay. But it is not at all! Ok, so the food was not great (apart from breakfast, which was very good), and neither were the public toilets, BUT our rooms were clean, service was fantastic […] and they were so kind to quickly let us have two interlinking executive rooms as soon as they saw that we had children who could not stay in separate rooms all by themselves (we had booked only one executive and one standard room). Great rooms as well. Nothing tatty or leaking or mouldy. Good, plush decor throughout. We will definitely be returning in Summer. Really good value for money. Read moreGenuine Expedia guest review
Was only there for an overnight but found it a relaxing place, but hotel is in need of some TLC....buffed paintwork and a general major spring clean would make it even better place to stay.Genuine Hotels.com guest review
Never againGenuine Hotels.com guest review
"Could be really good!"
Nice hotel in golf course setting. Good area. Exec rooms good. Although breakfast was good, the hotel was let down by inconsistent quality of food at dinner . Lack of attention to detail as part of the wedding reception was held in grounds and although grass had been cut, the cuttings had not been cleared.Genuine Hotels.com guest review
"Fine for overnight stay"
I booked this while down to attend an event, and it was perfectly reasonable for a one nighter. One point - although not far from the centre, it does feel like it is in the middle of the countryside, making it quite difficult to find in the dark!Genuine Hotels.com guest review
Excelelnt friendlty staff, good food, within striking distance of many places.Genuine Hotels.com guest review
"Tired and unfriendly"
I would not stay again.Genuine Hotels.com guest review
"a good weekend"
a beautiful hotel in lovely surroundings, attentive and helpful staff and excellent value for money.Genuine Expedia guest review
12/18/14 Linda K Halifax, United Kingdom
Had a lovely 2 night break. The staff were really friendly and very helpful throughout our stay. We ate in the hotel both nights, the food was wonderful. The grounds are nice to have a walk round. Went into Darlington for the afternoon, it's a nice place to visit. Everyone was so friendly. The hotel is in a great location. Didn't use the spa, but next time we visit we will make sure we do. Our room was a little tired (was told that it is due to be refurbished soon) but very spacious and clean and didn't spoil our weekend at all.on the way back home we visited Richmond. Would recommend the hotel and will definitely visit again and soon
"Lovely place, great staff."
12/16/14 Shoestring12 Newcastle upon Tyne, United Kingdom
This was our second stay at Blackwell grange. Really nice rooms, clean and spacious enough. The food was excellent in the restaurant and was plentiful. Staff are always courteous and helpful. Tried the pool and gym this time. The pool was lovely and warm with free towels provided. I'm not a regular at gymnasiums :=) so can't comment on equipment, but the treadmills were quite modern. The sauna was good too. Breakfast was help yourself with the usual fare and was well cooked. Will definitely return. Recommended. Alan Y.
We stayed there as we attended a function in another hotel and to my surprise this hotel was the fraction of the price of the other hotel. The staff were friendly and helpful throughout our stay and the reception area was beautiful with it's original open fire. The corridors leading to the rooms could do with a lick of paint as they are a tad gloomy and outdated. the room was comfortable and clean, however we could smell stale nicotine. Another small downfall was the lack of thermostat in the room as it was a cold night and no way to adjust the temperature. Breakfast was good and overall we liked the hotel. Very good value for money and we would stay again and also recommend the hotel to friends and family.
"A wonderful day and night"
12/12/14 Donald M
I was at the Blackwell Grange for my brother's wedding and it was a great day and night and food was fantastic great place to hold a wedding reception and evening do a very good place for photos on the main stairs with open fire at the bottom
"not bad but had better"
12/10/14 Andrewg10_12 Crewe, United Kingdom
went to this hotel for business reasons and what to say it was 20 mins walk on busy road to he town the beer was flat and served in the wrong glasses but the food was ok and the rooms were not bad if you like the noise of banging doors and loud talking the worse of it was the fire alarm going off at midnight and then again at about 2 in the morning , not good if your up for work and even worse when they tell u its something to do with the alarm remote instead of telling the truth that some clown probably set it off as they had a few parties going on , then at breakfast they say sorry sir you need to pay for breakfast after not a lot of sleep because of fire alarms she had to be told that my firm had already paid so not a great experience for me.
"good break value for money"
12/06/14 73piper Kirkcaldy, United Kingdom
Met up with family for a few days break, dinner (1st night ) and 2 nights bed breakfast included, all round good value for money, hotel was warm and welcoming, charismatic and well decorated for Christmas, staff attentive friendly and helpful, buffet breakfast was hearty and set you up for the day, we had dinner in restaurant one night and bar meal the next, very good quality. Afternoon tea beside the open fire after spending the day in Durham, quality.... Leisure suit was the only let down where the saunas, which were lovely and clean, were separate male and female and no there was no area to rest beside the pool and jacuzzi, this area needs a revamp. We will have no hesitation staying again.
"Lovely country hotel"
Just off A66. I was pleasantly surprised by this lovely hotel. Room was a decent size and hotel was spotless. Food excellent and reasonably priced. Open log fire in the lounge with a beautiful xmas tree.
"Belfast / york xmas party"
12/04/14 Brian D
2 coach groups in hotel dealt with by hotel staff very well xmas party worth every penny fantastic meal and disco, some good dancers to food in general good, hotel good needs some tlc in places but over all nice place and grounds etc good hope we r back nxt november see you at the xmas party.blackwell for me and the group spot on for sure now with new owners iam sure the TLC will follow in the days a head give it a go and make ur own mind up re blackwell great and friendly staff in a hotel with history and character. thank all for making our xmas and c you next year brian.t.m.
"Great one night stay....except for breakfast"
12/03/14 majorcaking Brighton, United Kingdom
Attended a Xmas Party on 29 Nov. Food & service very good. Stay unfortunately let down by poor quality breakfast, accompanied by mouldy bread - not joking, this had been put out for guests and no one had noticed. Despite this blip, and having stayed here previously, would have no hesitation staying again.
"Needs some loving care!"
12/03/14 juliet b Bristol, United Kingdom
Stayed here 28 and 29 November. Its a good location as its only s stones throw from Yarm. From the outside it all looks great, long driveway and sweeping lawns however although its ok the interior is looking rather warn. We had a suite with a four poster bed, again the room was tired. The sink in the bath room had rusty supports underneath. The windows in the bedroom are sash windows but they don't open! There was a wedding and 2 Christmas parties on while we were there so there was no room in the dinning room at all, we had to eat in the bar area and the food, club sandwich and a ham hock terrine took 3/4 of an hour to arrive and then the chunky chips were forgotten about for another 15 mins, they were taken off the bill after a moan. |The staff are cheerful though and quite helpful. I cant say we would use this hotel again unless it was up graded.
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