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1 room, 2 adults
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Starhotels Cristallo Palace, Bergamo

4 stars
Via Betty Ambiveri 35BergamoBG24126Italy, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.1 / 5
Breakfast
Tasty breakfast
Comfort
Rather comfortable
Value for money
Best value for money
Vibe
Poor vibe
128See all 128 Hotels.com reviews
From 304 reviewsTripAdvisor Traveller Rating

Starhotels Cristallo Palace, Bergamo

Hotel Info: ‎866-539-8117‎

from $66
  • Classic Double or Twin Room
  • Superior Double or Twin Room
  • Single Room
  • Family Room
  • Classic Double Room Single Use
  • Single Room
  • Classic Double or Twin Room
  • Double Room Single Use

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is Noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off (available on request) *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Cristallo Palace
  • Starhotels Cristallo Palace
  • Starhotels Cristallo Palace Bergamo
  • Starhotels Cristallo Palace Hotel
  • Starhotels Cristallo Palace Hotel Bergamo

Policies

This property requires identification for all guests at check-in, regardless of age. For more details, please contact the office using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and collected at the property in cash. The tax ranges from EUR 0.50 to EUR 4 per person, per night. The amount has been determined by the local administration and depends on the length of stay, property classification, and room price. This tax does not apply after the 10th night of stay. Children under 16 years of age are exempt. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 10 nights. This tax does not apply to children under 16 years of age.

Optional extras

Self parking costs EUR 16 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Business center
  • Conference space
  • Meeting rooms 7
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Antica Perosa - This restaurant serves breakfast, lunch, and dinner.

Starhotels Cristallo Palace, Bergamo’s small print

Also known as

  • Cristallo Palace
  • Starhotels Cristallo Palace
  • Starhotels Cristallo Palace Bergamo
  • Starhotels Cristallo Palace Hotel
  • Starhotels Cristallo Palace Hotel Bergamo

Policies

This property requires identification for all guests at check-in, regardless of age. For more details, please contact the office using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and collected at the property in cash. The tax ranges from EUR 0.50 to EUR 4 per person, per night. The amount has been determined by the local administration and depends on the length of stay, property classification, and room price. This tax does not apply after the 10th night of stay. Children under 16 years of age are exempt. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 10 nights. This tax does not apply to children under 16 years of age.

Optional extras

Self parking costs EUR 16 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 128 reviews

Starhotels Cristallo Palace, Bergamo
Outstanding5.0 / 5
Happy to stay again
Great staff. Nice and normal hotel. Not a tiny room or two beds put together that you have fight from falling through and you get what it advertises, not like many other hotels in Italy. I stayed at the hotel as a base for easy exit for Bergamo (BGY) airport and it was great. Also, quick and easy taxi to train station and then an hour and a half to Lake Como. Also, the attached restaurant is great with attentive staff but if you like meat, there is a really good steakhouse across the street.
2 night trip
Starhotels Cristallo Palace, Bergamo
Outstanding5.0 / 5
great friendly hotel
always use this hotel when i'm in the area. great staff always friendly and helpful staff.beds are so comfortable you won't want to get up
2 night business trip
Starhotels Cristallo Palace, Bergamo
Excellent4.0 / 5
Bad service at the breakfast room
We had a nice time ,very nice and clean hotel. But the variety for breakfast was limited, Had to wait for the hot drinks also hardly was any variety of bread and NOT enough as the waiter said we had to wait to bake a bit more!!!!!!!!!! As we were on time limit,we could not have a proper breakfast
2 night business trip
Starhotels Cristallo Palace, Bergamo
Good3.0 / 5
December 2014
Not a four star stay! Room: Comfortable but very crowded for three paying adults. We were only offered a double plus a smaller bed. I must assume that our teenage child counted as a child at room allocation although we have payed a full rate for her. Service: receptionist polite at check in yet not very helpful despite the lack of clientele waiting to be serve; information we were given on transportation to airport/ ordering a cab was succinct and almost prescriptive, we felt pressurized in placing an order for cab shortly after check in ( 21:00 Hours). Bar attendant came across as rushed and bothered to provide some hot water for a hot drink,despite deserted premises. It took two separate trips back and from the room to the bar for the person to provide two half full small pots of hot water. There is no kettle/ hot drinks making facilities in the room!! It would have made a difference for an early riser who can not access the breakfast bar commencing at 07:00 am. taxi company commanded by the hotel is a rip off: taking a significantly longer route on the motor way to drop us off: 2 Km for 16.6 Euro!! Value for Money: No, due to added costs for transportation by cab. The hotel is not easily accessible for the person who does not know the area and /or using public transport, especially at night and on Sundays ( some buses do not run at whereas finding a ticket dispensing machine for public transportation seems impossible after 20:00.
1 night family trip
Starhotels Cristallo Palace, Bergamo
Outstanding5.0 / 5
Modern twist
We enjoyed our stay here. The hotel is so clean,modern and very comfortable despite a small room.We so enjoyed the breakfast and the service.So much variety to choose from for the breakfast and thanks to the reception staff member who offered us an umbrella.
1 night romance trip

See all reviews

Starhotels Cristallo Palace, Bergamo

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