The hotel didn't seem very put together. More than half of the rooms on our floor had not been cleaned after check out and for some odd reason the housekeeping staff keeps those doors open. When we went to check into our room we had been given keys to an uncleaned room. Check -in took wayyy too long.Genuine Hotels.com guest review
Asbury Park was full of friendly service and great food. Fun times great boardwalk runs and a beautiful beach Berkeley is a perfect spot. Charming hotel. Room just needs a mini fridgeGenuine Hotels.com guest review
"Nice hotel for the price"
We stayed at the Berkeley on June 30th for one night. The building is huge and beautiful. We got upgraded to a Deluxe room, which had an ocean view. Room was clean and decorated nicely. Bathroom was quite small, but fine. Location is right next to the Boardwalk, which was very convenient. Only downside is that parking is $20/night. I would stay there […] again. Read moreGenuine Hotels.com guest review
Happy with service and condition of hotelGenuine Hotels.com guest review
"Wonderful view of ocean."
A fun family time had by all.Genuine Hotels.com guest review
The pictures are misleading. It really is ran down and in need of a face lift. As well as gutted out. So mad about and now I will not go off the pictures.Genuine Hotels.com guest review
"Across from Asbury Pavillion"
We stayed there Friday night. Nice hotel. Not the Ritz but I great for the price. No complaints.Genuine Hotels.com guest review
The hotel was fine, but I was hit with 3 different taxes, and worst of all a very expensive parking fee in a lot that was inadequately paved and didn't have enough spots. It's not exactly oceanfront; you have to walk 3 blocks to purchase a badge.Genuine Hotels.com guest review
"Okay for one night"
I would never go here or to the beach in this area for more than a night or two. The hotel isn't actually right on the beach but very close. Our room wasn't ready until an hour after the check in time. But they did let us have a late check out because of this.Genuine Hotels.com guest review
enjoyed the location. I wish my stay included a refrigerator in the room and pass to go on the beach.Genuine Hotels.com guest review
Never would go here again. Room was way over priced. Didn't even have a fridge in the room. Shower barely had pressure. Not worth 370 dollars for a Saturday. Also had to pay for parking. Terrible experience.Genuine Hotels.com guest review
"Nice hotel around nothing to do."
Nothing around hotel. Nice rooms, but hotel is surrounded by vacant lots.Genuine Hotels.com guest review
Love the Berkeley, Its an annual visit for my Girlfriend and I. Asbury is a an amazing boardwalk town with and increadble history that is in the mists of another renisance period.Genuine Hotels.com guest review
"Better than Expected"
My friends and I just stayed 6/20-6/22/14 for a girl's weekend. I had some hesitation about staying here because of some prior bad reviews I read both here and on Yelp, so I went to the Berkeley Oceanfront expecting...I don' t know what, but hoping for the best. Turns out, I didn't need to worry. Our two rooms were both spacious, clean, and right next […] to each other. Any time we had to call down to the front desk (which wasn't often) our requests were answered in a timely fashion. The location is ideal, as it's just a short walk to the Boardwalk and the beach. We didn't encounter any problems with cleanliness, things falling apart, or a slow elevator (some of the things I saw mentioned online). Parking is nearby and is $20 a day, and the hotel valets your car. We didn't get a chance to check out the pool, so I can't comment on that. Overall, we had a great experience here and are absolutely planning to return. I was hoping for the best and got it. Read moreGenuine Hotels.com guest review
"Great Girls Weekend!"
From the moment we checked in to the moment we left everyone at The Berkeley was super! The man who checked us in was very nice. He upgraded us to an Oceanfront room. The room was huge. The wallpaper is starting to show it's age, but for the most part the room was good. The hotel food wasn't very good. I had a burnt Cheeseburger. This hotel is in a […] great location, close to everything you would want to do in Asbury Park. Read moreGenuine Hotels.com guest review
"Best service ever."
Awesome. The hotel staff was friendly, the restaraunt had good food and drinks, pool was clean, housekeeping did a great job on cleaning and providing us with everything we needed. I will surely come back to this hotel againGenuine Hotels.com guest review
"Keep Asbury wierd"
The Berkeley is full of lovely staff, and we had a great stay.Genuine Hotels.com guest review
Everything outside my room, itself, looks great, and my room looked fine at first but when I needed the AC to be turned down they had to send someone to my room to unscrew something on the wall and do it there, and to adjust it again would have required the same action again. And the water pressure in the shower twice dropped from perfectly good to […] absolute zero for about 8-10 sec and then came back up to normal again. And the windows were very heavy and difficult to open because they were older and off of their track, wouldn't stay open. These three things tell me that the behind-the scenes infrastructure is either weak, old or in the middle of being upgraded. Having said all of this, overall I was very happy to be there because the price was fair, I love Asbury Park, the hotel looks really nice (due to recent construction upgrades, I was told), and it is a handsome place, generally. And it is very near the water, being on Ocean Ave, which is great. My only serious point to them is that when I came in to check in at midnight it seemed like no one was around. There was someone at the front desk but with pillars and walls between the front door and the front desk, it seemed to me that a non-guest could EASILY enter the hotel and not be seen, as I had done. This struck me right away, upon walking in, as a huge security risk, one that I think the hotel should fix IMMEDIATELY. Overall, I'd love to stay there again. Stone Pony is an 8-10 min walk away. Perfect. Read moreGenuine Hotels.com guest review
"Great Place to stay"
Great location, clean rooms, helpful staff.Genuine Hotels.com guest review
The hotel was very clean, close to the beach & boardwalk. The one elevator broke but was quickly put back to working order. I like the"green feature" of using the hotel key to provide/shut off lights. This would only be better if the windows closed snugly & weren't screwed closed with a gap that allowed the AC to leak out. For pre-summer season prices, […] I felt the hotel was a good value. Read moreGenuine Hotels.com guest review
"boardwalk in asbury park"
This hotel is a great option for asbury park.Genuine Hotels.com guest review
"Almost a stunning hotel"
The Berkeley is an amazing hotel to look at. It was built in the 1920's and is both huge and grand. The rooms are nice, with stylish bathrooms (and bizarrely tiny faucets), and the views are beautiful. Pay the extra money to get an ocean view. Its weakness is that it just misses on all the details. The staff doesn't really have a uniform (they just […] wear black shirts with no hotel logo), so you are never really are sure of who is working there. The hotel is clean, but feels like it hasn't been updated in a decade. Everything is just a bit drab feeling. But the location is perfect, and unbeatable in Asbury Park. Read moreGenuine Hotels.com guest review
"Excellent service made up for any negatives"
My friends & I stayed for Memorial Day weekend- obviously the first weekend of the season. It's not unexpected for there to be some kinks in a hotel room that has probably not been used in a few months, but there were lots of small bugs dead/dying on the windowsills. The rest of the room was bright & clean so it seems that housekeeping just neglected […] to clean near the windows. As it was just a quick swipe of toilet paper to clean the windowsills, I did not report it. Also, our AC was not functioning properly- despite setting the thermostat to 69, the vent was blowing hot air & the temperature in the room continued to climb. After calling the front desk, a maintenance person was in the room in less than 10 minutes & was even joined by a supervisor-type a few minutes later. The issue was fully resolved with 30 minutes & we even received a call back from the front desk to make sure it was being fixed. Once those issues were resolved, the rest of our weekend was fantastic. The room was large (2 Queens & a pull-out sofa on the other side of the room- plenty of room for 4 people), well-furnished, & clean. Check-in was absolutely seamless (granted, we had arrived before the rush). Key resets, check-out, bag storage, & taxi requests were all handled perfectly. I'd read other reviews that the elevators can be very slow, but we did not find that to be an issue- all 4 were running. The grounds were in great condition, & the location can't be beat. I would definitely stay here again. Read moreGenuine Hotels.com guest review
Brian at the front desk was amazing.. He was very nice and knowledgeable... Our shower kept turn off & on on it own.. maintenance came and "fixed it" the next morning when I got in the shower it wasn't fixed.. when we left I left a sweater in the room.. i called the next day once I realized I forgot it.. they had housekeeping check and they said there […] was nothing I'm the room. I told them of course there was nothing in the room it was cleaned when we left.. why would it be in there now (the next day). So the lady at the front desk checked lost and found and she couldn't find it. So I just thought if I left a sweater there wouldn't it be in lost and found??? I would recommend the hotel just make sure u don't forget anything cause housekeeping will take it or throw it away! Read moreGenuine Hotels.com guest review
"Great As Always!"
Stayed here for Pride and the location and energy of this hotel was fantastic!Genuine Hotels.com guest review
"Strange place that needs work"
Seems poorly managed. Looks like they are trying to do some things to fix this place up but without a good plan. Restaurant/bar really bad. Room was next to elevator and the door was not replaced when renovations done. I could see people walking by the room through the gap between the floor and door. I could hear every conversation in the hallway and […] at the elevator. Super annoying. Read moreGenuine Hotels.com guest review
"Conveniently located, quirky, cool hotel"
The design was kind of retro-futiristic and was a little surprising when I first walked in, but it was a comfortable place to stay, and has a gorgeous outdoor pool. I was a little disappointed - the hotel is listed as pet friendly, but when I arrived, I discovered that it would be an extra $100 for us to stay with our pooches. Normally they don't allow […] more than one dog in a room, even though our dogs are very small, we had to pay a double fee for having two dogs with us. All this wouldn't have been a big deal, but it would have been much better to know this up front. (This may be an error on the part of Hotels.com...when you say a hotel is "pet friendly" it would be prudent to find out exactly what their pet policy is, and list it in detail along with all the other information.) Also not in the information: If you want to park at the hotel it's $20 per night, and if you want to use their WIFI it's $10 per night! I felt a little "suckered" by an attractive deal on the web, which ended up costing us over twice as much. Still, it's a comfortable, clean, interesting, and conveniently located hotel. We would stay there again, but...we'll know what to expect this time. Read moreGenuine Hotels.com guest review
The hotel is nice. Great location. Rooms are nice. It's a bit pricey on the weekends though but still cheaper than others in the area.Genuine Hotels.com guest review
The hotel is still under rennovation so the bar and grill was not open. I checked out early because a dog was barking in the room across from me. When i told the clerk about it, his reply was: " sorry to hear that" with no suggestion to move me to another room.... The room was small and I had a horrible view of the roof... it is better to spend the […] x-tra money for ocean side. Read moreGenuine Hotels.com guest review
"Asbury Park Gem"
Stayed for Memorial Day weekend and thoroughly enjoyed my stay. Easy check-in/out with friendly and fast valet. I booked an ocean view King and was surprised at the beautiful unobstructed view of the Atlantic and AP Boardwalk. The interior has that new boutique feel to it and the bed and pillows were quite comfy! The only suggestion I have for hotel […] management is to move the smokers area far away from the main entrance because the smell carries into the lobby. The smoky odor is also the first and last impression that your guests will get so please move it closer to the street and away from your nice hotel! Read moreGenuine Hotels.com guest review
"Boardwalk is great"
The rooms were very updated with nice finishes and the beds were extremely comfortable. The boardwalk is very nice and has everything from the pinball hall of fame to the Stone Pony where Springsteen started. The hotel is still undergoing renovations from the aftermath of the hurricane so don't expect to enjoy the hotel bar or restaurant. The area of […] Asbury is also undergoing some renovations as there are still some rougher neighborhoods outside of the boardwalk area but all in all very up and coming. Also had some of the best Cuban food on the boardwalk. That being said the negatives of the hotel were that my room had very little shower pressure to the point that I was worried I wouldn't be able to finish without having shampoo still left in my hair. Also when I tried to use the in room A/C to cool my room it cranked the heat up to 80. This wasn't too much an issue for me as the weather was cool and rainy most days but it could be an issue for those wanting a bit of respite from the hot NJ summer. I would say this hotel is a solid 3 stars. Read moreGenuine Hotels.com guest review
Have stayed here in the past and keep trying in the hopes that it will improve. The location is good and the rooms, once you get to them are adequate. Two major issues on this trip: First - check in was a nightmare, the queue was long mostly because the keystone cops appeared to be working the desk. Upon getting to the desk at 7PM was told the room […] was not ready yet they were going to check on it - followed by would you mind just standing to the side so we can check the next guest in. (How was their room ready?) Call me crazy but would think that Memorial Day weekend they would be better prepared to receive guests. The only other comment is that on this trip the hotel bar was designated as cash only (personally and for safety I don't travel with much cash). The note was that there was a management change and when talking to the bartender she indicated that it was now managed direct by the hotel (which makes the fact they cannot process credit cards even more odd). As a glutton for punishment we are going back next weekend and can only hope that the review next week indicates some better check in experiences. Read moreGenuine Hotels.com guest review
Went well- we were only there one night.Our no ocean view actually had an ocean view. Clock didn't work. Kind of limited number of channels on the TV.Genuine Hotels.com guest review
Bathroom Tub ? Water stay there while taking shower around 5 inches high .. Ask for taking care , morning happen on my one night stayGenuine Hotels.com guest review
kinda old and grody but served well as a place to sleep for the night.Genuine Hotels.com guest review
"Hotel Close to Beach"
The hotel is nice. Housekeeping should be aware of how many are staying in a room. There were two of us and when the came to clean they left us one clean towel and no wash clothes. There was no parking due to the fact that there were 3 weddings so we needed to park on the street and feed the meters. It wasn't bad but it was also not peak season.Genuine Expedia guest review
"What a Disappointment"
I grew up in the are so I was excited about returning. The first thing I noticed was the bathroom. No soap, only a few towels, and no shower cap. The bar to hang the towels was missing as well. We tried to call the front desk but the phone didn't work. Also tv reception was poor. I went to front desk to ask for soap and discovered that other guests […] were there for the same readson. I found the housekeeping lady but she didn't know what I was talking about. I looked on her tray with her and we found one bar of soap. The fitness center was also terrible. I would not recommend this hotel to anyone Read moreGenuine Expedia guest review
"Beautiful, classic hotel"
There wasn't much going on during off season, but the hotel's location was perfect. Renovations seemed to be nearly complete, and the hotel was beautifully appointed.Genuine Hotels.com guest review
"Only good thing was it was close to the beach!"
Hotel was undergoing renovations, no food service, no beverage service. Ice machine was broken, other vending machines did not have cold beverages (sodas were warm)! Not one thing about the room was up to standards! If we could have left the 1st. night without being charged we would have. We have never stayed in any hotel that was so bad!Genuine Expedia guest review
"Great Stay in Asbury Park"
We played all day at the Pinball museum and were thrilled to be a short walk away from the hotel. The staff was extremely friendly the room nice and clean and well appointed. No hotel restaurant but coffee service in the lobby and a GREAT Irish restaurant out the back door. Enjoyed our stay! Thanks.Genuine Hotels.com guest review
"Cool part of town"
I like this hotel a lot. I wish it had a bar or a little cafe, but I think one might be in the works, and there are others nearby. Overall. really cool. Oh, one thing that is problematic is that there are very few outlets accessible to guests in the rooms (I stayed in three different rooms, too). Not the end of the world, but obviously a little inconvenient […] these days. Internet access is way too expensive, too. Read moreGenuine Hotels.com guest review
"Don't go there when it still gets cold at night."
Let's see, the carpet by the bathroom was soaking wet when I got there, I guess they had a bathtub flood or something and didn't bother drying it out. I couldn't adjust the thermostat when it got cold at night because starting May 1 they shut the heat to the building, of course they don't tell you that when you book your reservation. They charge you […] $20/day to park in their lot, really. They charge you $10/day for internet connection thru a third party billing then after you pay you find out that the hotel doesn't have very good connection location at all, my internet worked for a total of 11 minutes out of the 24 hours I paid for. Good luck trying to get your money back. They have an ocean view but there is a very large building between your view to the ocean which is really a big eye sore. They have coffee in the lobby but that is about it. Other than that it was ok. Read moreGenuine Expedia guest review
"Beautiful and getting there"
Every time I stay at the Berkely I see where they are making every effort to make it more enjoyable. Growing pains can be difficult. My room was fantastic and for the price...unheard of. The front desk was so nice, welcoming and helpful. My ONLY disappointment was that the restaurant was closed and that there was no coffee in the lobby. Other than that […] it was beautiful. Read moreGenuine Hotels.com guest review
"A hotel close to the NJ Marathon Race April 26-27."
The check-in was horrendous. We waited over an hour to check in. There was a wedding taking place that evening and most guests were having a problem checking in to their room and be on time for the wedding. Some people claimed the room that they eventually got was either already occupied or not made up. Our room was fine but the electronic key cards […] did not work. We were given a regular set of keys. Parking was also a problem due to the lot being totally full due to the above wedding. We had to park two streets away from the hotel. We were also told the dining room was just down the hall but it is closed as the vacation season had not yet begun (after Memorial Day?). Read moreGenuine Expedia guest review
"Could use some improvements"
.This is the 2nd year in a row that we have stayed at this hotel for the NJ 1/2 Marathon. We checked in at 3 pm, and were the 2nd ones on line- after about a 20+ minute check-in (approx. 5 rooms had to be inspected before 1 was located that was clean and ready for guests to check in), we were advised that only 1 of the 3 elevators was working and that […] they were trying to get them fixed. The inside of the hotel (second floor especially) is gorgeous, and I could see why people want to hold their weddings and other events there, but if I were having my wedding there I would be a little upset about the conditions that day. There is only a small lot for parking, and you have to pay $20/night for a parking pass- or else you have to use a metered spot which runs you "about $1/hr" according to the hotel front desk staff. Meters are enforced from 9am-12am. Last year we checked into the hotel and had an issue with the room card key not working. We had to be given a hard copy of the key- not a problem…but this year, the same problem-and apparently it was ALL of the hotel rooms (computer problem) (once I understand-twice-I don't know). We check into our room (521) and the A/C was not working properly, the dresser in the room had its leather handles ripped off & the top drawer had a piece of cardboard shoved into the side of it to keep the drawer closed. We were also missing the swing door lock part that should be attached to the door...the other part of the lock was on the frame. Read moreGenuine Hotels.com guest review
"This hotel almost ruined my best friend's wedding"
We stayed at this hotel for my best friends wedding. They gave away the bridal suite before she checked in and which they fixed but cause more drama than needed for my best friend the groom. This hotel is under construction which we understand but many things had nothing to do with the construction. Their entire system went down so people had to wait […] in line for over an hour to get checked in. And on top of it they had only 1 or 2 people working the front desk this entire time when they needed at least 4 people to help move the process along. Keys didn't work even when the system came back up.The elevators stopped working multiple times throughout out our stay. The bar and restaurant was not open even though that part of the hotel was not under construction. The night before they had sold out the hotel for people running in a marathon and the rooms we re not ready in time for our group to get checked in. The bathrooms are superficially nice but water pressure sucks and is need of full renovations not just the surface changes that they have made. The beds may have been the most uncomfortable hotel beds I have ever slept on. The rooms have been redone nicely and have great views but that does not make up for the terrible experience we had at this hotel. Read moreGenuine Hotels.com guest review
I stayed at the hotel before the NJ Half Marathon - the hotel had a wedding and the guest for the race. They only had 2 people working the front-desk - when they knew they would be packed.Also there was no breakfast, even worse - no coffee-maker in the room and no place in the hotel to even buy a cup of coffee???Genuine Hotels.com guest review
"Too Long to Check-in"
It took us an hour just waiting in line to check-in. The receptionist would have been more efficient if he were not multitasking - taking phone-calls every minute, answering interruptions from other hotel staff, etc.Genuine Expedia guest review
"Cool/boutique hotel, minor complaints"
Check-in took at least 35 minutes. There were not enough staff members to handle the influx of guests arriving for a wedding and the NJ Marathon. However, the staff was pleasant and helpful. We requested extra blankets/towels and they arrived promptly. My main complaint is that the temperature did not change when we adjust the thermostat and the room […] was sweltering. Also, the room we stayed in did not have a fridge. Areas of the hotel were under construction but this wasn't surprising as it is the off-season there. Additionally the fitness center was no better than even the most basic home gym. A good value for the price, but it did leave a little to be desired. Read moreGenuine Expedia guest review
Berkeley's Oceanside Hotel experience didn't live up to the impression their website gives. While the furniture is new & modern photos give the "spa" or "resort" like in the photos hides the fact that the building is old & needing many cosmetic repairs. While they charge "resort" prices there are not "resort" amenities one might expect: - no Resturant […] on site - no spa on site - no valet & limited 1st come 1st serve $10 assigned parking spots in the lot behind the building so be prepared to walk a block to get your car. Otherwise metered parking $14 a day - no in & out - so can't move ur car or have to go out every hour to feed the meter beast. - bath towels are rough in texture - no mini bar or frig in room - no coffee maker - while under staffed, the staff at the front desk were very helpful & under the burden of being understaffed to help run such a large facility. Expect a wait in line to check in if busy season. - gift shop is on an archaic system cannot charge purchases to room. - turned on the tv the first 4 channels I flipped thru were snow covered What I did enjoy: - friendly, helpful staff - walk across the street to the ocean - the modern furniture - ocean view - slept good in the King size bed If they'd lower the price I'd stay again or when they raise their standards to match their current "spa / resort" pricing I'd revisit. Read moreGenuine Hotels.com guest review
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