"Would not stay here again."
The bathroom was not acceptable. Fixtures were old and cumbersome. No one at front desk when I checked out Sunday morning. The bar tender in the bar area gave wrong change from a fifty dollar bill for two drinks. The bar area was run down and in a dire need of a face lift. My room was very dark and there was no one available to help with luggage to […] my room (golf clubs, etc.) Read moreGenuine Hotels.com guest review
"Hotel could use a course in "Hospitality"..."
A very rude employee interrupted a business meeting I was having in the lobby and I tried to find resolution with manager, I ended up getting a template "sorry card" shoved into the crack in the door. I was hoping for a simple kind gesture, maybe a piece "chocolate" to ease the situation and there was little to no effort to solve. The lamp in room did […] not work and actually was missing a light bulb. I got back from dinner and found that my entire floor smelled like pot. Sooooo, I am guessing the business traveler is not on their wish list. Epic fail. Read moreGenuine Hotels.com guest review
The room I was assigned ineeds an overhaul/improvement 9room 400). I had previously styed a few years ago and the room I had then was so much nicer. Zen garden is wonderful!Genuine Hotels.com guest review
"Can't wait to stay here again!"
So happy I chose to stay here for Summerfest! It was a great location, everyone that worked there was really friendly and helpful, and the room was really nice. Will definitely stay here my next trip to Milwaukee!Genuine Hotels.com guest review
"Great Fun in Downtwon Milwaukee"
Hotel Metro was a great place to stay. Cool. Fun. Close to everything downtown. 10 minute walk to lakefront. Great restaurant downstairs.Genuine Hotels.com guest review
"What a gem!"
The layout, the staff, everything here is amazing. Its really cool to see the city of Milwaukee take an old building and do something really creative with it. A must-see!Genuine Hotels.com guest review
"Great location and very spacious accommodations"
We only spent one night at Hotel Metro while visiting Milwaukee to attend Summerfest. It's conveniently located for so many Milwaukee attractions. Our stay was too short to utilize many of the hotel services. Everyone was extremely friendly and willing to go out of their way to make sure we enjoyed our stay. We would definitely stay at Hotel Metro again. […] We have stayed in other hotels near that location and find Hotel Metro's rooms more spacious and accommodating than the others. Read moreGenuine Hotels.com guest review
"Huge room, great location"
The room was enormous for a downtown hotel. It's only a few blocks from the art museum and lakefront attractions. The staff was friendly and helpful. Would definitely stay there again.Genuine Hotels.com guest review
The room was spacious and the bathroom and bed was neat and clean. I was disappointed that the ceilng had what appeared to be water damage that was not repaired and the mini-bar area had a worn hole in the counter. The window sheer also had holes/tears. One of the pricier hotels in the area, would only stay here again if the room was discounted.Genuine Hotels.com guest review
"Great first experience"
Clean quiet unique stylish friendly convenient locationGenuine Hotels.com guest review
"Girls night out gone bad"
This has been a place for my friends and me to get away for one night and walk around the downtown. We have never had any problems. However, we booked via hotels.com for the first time requesting a room for 4 adults. We were given a room for 2 adults (no pull out). I talked to the Saturday night (5/31/14) front desk man for options and he said he could […] provide a roll away and some pillows and blankets. Of course, that was fine. I checked later and there was no roll away in the room. I again asked the same front desk man and he said he didn't ever offer me this and that I had no other options but to sleep on the hotel room floor. This experience unfortunately tarnished my opinion of this hotel as the front desk man was very rude and unhelpful. My friends and I will choose to spend our money elsewhere. Read moreGenuine Hotels.com guest review
"Always great service"
Wonderful property, staff and location!Genuine Hotels.com guest review
"Nice downtown houtel"
Convenient downtown location, spacious room with a very comfortable bed and luxury bath (soaking tub, spa type shower, Aveda bath products). The room was the size of a studio apartment, with a separate sofa "lounge" area separated from the bedroom area by a loft style wall. This was a nice hotel, but there wasn't anything particularly special about […] the decor, and it didn't seem "art deco historic" - our room was a very 1980s turquoise and pink. Easy street parking (you don't have to pay the meter on weekends), or there are plentiful nearby lots and garages with cheap overnight rates. Read moreGenuine Hotels.com guest review
"Big price nothing special"
Hotel was nothing at all special and the second worst view I have ever had, second to the time I had window facing brick wall. I would not have been so mad but I was across from parking garage with 24 hour lighting and room did not have blackout curtains!!! No sleep if you like it dark. Book elsewhere.Genuine Hotels.com guest review
We had the best time at Hotel Metro! Everyone we met was extremely friendly and had great recommendations. We wish the rooftop bar was open, it so cute up there. We will be back and wish them a success up there and hope they keep it open everyday as there was mention of only Sun-Mon. Hot tub was very relaxing on the rooftop, indoors. Make sure to stop […] in at the bar and restaurant on the main floor. Bartenders Chris and Joe were great! We enjoyed their company and wound up having dinner at the bar. Amazing food recommendations (fish taco's, prime rib, Chilean sea, bass and the ever so popular WI beer-mosa) oh yea and Almond cake too! Perfect location to walk to the lake, river, and third ward... Read moreGenuine Hotels.com guest review
"Somewhat Central Location"
This hotel is within walking distance of pretty much every kind of cuisine one might desire. I enjoyed most of them. I was feeling particularly lazy one morning so I ordered breakfast from the restaurant, following the room instructions to have it waiting for me in the lobby when I was ready to leave. I was a little disappointed in the double gratuity […] charge on my overpriced breakfast burrito and oj, but they were both delicious. The hotel staff was nice and the room was clean. The facilities (workout room/jacuzzi) were also pretty well kept. Definitely worth the price overall. Read moreGenuine Hotels.com guest review
"Concierge Service Not So Good"
The location is very convenient, close to Art Museums. However the Concierge was not so knowledgeable about Museums or Restaurants nearby. When we asked if the Art Museum was open on Monday, she said YES, then we discovered it's door closed on Monday! She/he should know those basic information. Also, the room (beds and bathroom) was not cleaned for […] some reason....quite disappointment! Read moreGenuine Hotels.com guest review
Great hotel. Friendly staff, beautiful big room. Great location. Valets awesome.Genuine Hotels.com guest review
The staff at this hotel was one of the standout qualities of our stay. They were all so pleasant and helpful. The room was surprisingly big and comfortable. The shower left a bit to be desired, but it worked and got the job done. I would definitely recommend this hotel to anyone looking for a comfortable, well positioned place to stay in the city.Genuine Hotels.com guest review
Pros: nice location, good rooftop view and exercise room, kind of a cool room with separate sitting room. Cons: mildew in shower, $4.99 historic preservation fee (just tell me in advance!), noisy HVAC, noisy alleyway. Don't pay the $27/night parking - there is a public lot a block away that is half that price.Genuine Hotels.com guest review
"Clean and comfortable"
I spent just one night on business. Things went efficientlyGenuine Hotels.com guest review
"Close to bars and restaurants"
Hotel room is really big and nice. Bar manager was really nice. food at restaurant bar was good.Genuine Hotels.com guest review
"Worked great for me"
No issue upon arrival at hotel to switch from King Spa suite to a double Spa suite. Room is unique in layout, curved wall, living area / bar, then behind the wall was the sleeping area. Bathroom was spacious, ample room in the double tub, sliding height hand-held shower, make-up light, mirror, & timed heat lamp. Salt-water spa on Zen-7 was nice, but […] the massage waterfall was not strong enough to really "massage" you. Lift available to get to the Zen-spa. Our neighbors were enjoying themselves a little more loudly than we were prepared to tolerate, especially since the walls do seem thin. Rather than trying to quiet them down, we called and asked to be moved. It was done expeditiously without question, and apologies from the valet who brought our new room keys. Our new room was equal in size/layout, and we enjoyed our evening without further ado. Morning breakfast was delicious in the restaurant - GREAT service, and timely, too. We used the valet overnight parking and our car was ready for us as soon as we asked for it. Overall, a GREAT stay. Negatives: 1st room refrigerator didn't work very well, but we didn't ask for a change. No great views here - parking structures and lots of noisy trucks in the morning. Positives: Great staff, clean rooms, retro decor, comfortable beds with plenty of pillows, free wifi, refrigerators in-room, list of restaurants that delivered (which we used!). I would def. stay here again! Read moreGenuine Hotels.com guest review
Very nice change from the common chain hotels - loved the deep tub! Ecclectic décor was great. Everything was very nice and peaceful too!Genuine Hotels.com guest review
"Cool Hotel, A Few Reservations"
This hotel is ideally situated a few blocks from restaurants, bars, shopping, and the riverwalk. The staff were low key and helpful. The decor was very retro (30's) and cool. There were some downsides. Parking was only available at adjacent properties for $25 a night. We had to pay a $4.99 Historic Preservation Fee that was charged in addition to the […] Hotels dot com charge. The minibar was outrageously expensive. We didn't take anything from the minibar but they charged us for a wine key. A quick call to the hotel the next day saw them remove the charge without question. One of the reasons we booked the room was that the listing and pictures offered a suite layout with a separate work area. Unfortunately the work area was part of the bedroom and by "separate" it really only had a partial wall that didn't go to the ceiling and didn't have a door. Fast and reliable internet. Read moreGenuine Hotels.com guest review
"Even better than I had hoped for!"
We loved every minute of our stay at the Hotel Metro! The staff was so friendly and helpful. Our suite was beautiful and we had no trouble with the heat or noise that other reviewers had. We will definitely go back and recommend this hotel to everyone!Genuine Hotels.com guest review
"It is an older hotel, but it was very clean."
We had a hot tub suite and it was very nice. The hotel is older, but seems well maintained. The rooftop spa was small but very well done.Genuine Expedia guest review
"Staff was amazing. Very hospitable."
Would stay here again.Excellent restaurant too Beaqutiful and comfortable classy suite. Love tv's in both rooms!Genuine Expedia guest review
Great service in a classic hotel. Restaurant was fantastic, a destination itself. Desk help amazingly helpful and courteous. Highest recommendations.Genuine Hotels.com guest review
"Excellent location - great staff"
Everything was very good at this hotel. The valet parking was very reasonable and free internet is always a plus. Check in was a breeze and the front desk clerk was very friendly and helpful with information. The bar/restaurant was very nice as was the bartender. He is a Bears fan and I am Viking fan so it was nice to rip on the Packers - in Wisconsin. […] Although the Pack just signed Julius Peppers. The room was very nice and clean. The only weird thing was this clanking that started in the morning. Almost like hot water pipes expanding in an old building. Overall a good stay and would stay again. Read moreGenuine Hotels.com guest review
We had a wonderful time and the staff was was very friendly and helpful. The room was beautiful and we loved using the fireplace on a cold winter night.Genuine Hotels.com guest review
"A nice night away"
I've been to hotel metro many times, but usually for food or drinks. I must say that should we need to stay in downtown milwaukee again, we will definatley stay here. The room was huge! It was clean, and comfy. A tub big enough for two which is always nice. Great aveda bath products! The only real issue we had was the noise. I don't know if it was the […] wind, the snow, or just an old hotel but there was a lot of clicking and banging going on at night. You get used to it of course... but that has to be the only issue we had. Fast easy check in and check out. GREAT drink specials Friday and Saturday night and you HAVE to try the red velvet cake. Amazing! We will be back! Read moreGenuine Hotels.com guest review
A historic place in the middle of everything but will not stay here again. Hotel in need of updating. Plumbing and heating were very poor. Fireplace in the room was nice but had no adjustments. It was piping hot after just 30 mins and had to be shut off. It was either cold in the room or too hot. Windows could not be opened. I wouldn't recommend this […] place unless its upgraded. Read moreGenuine Hotels.com guest review
"Milwaukee Downtown Experience"
Upbeat, comfortable, convenient, friendly. Stayed in Deluxe Suite which was spacious and attractive. Very comfortable bed, large bathroom and nice amenities. Fitness area limited, sauna was out of order during stay but overall experience was pleasant. Only suggestion is to stay on higher floor to avoid noise from bar.Genuine Expedia guest review
"Relaxing before my boards"
Rooms were clean, bed is very comfortable, hotel food was good, location was excellent, staff was very friendly and helpful.Genuine Expedia guest review
"Great Hotel, Disappointing Valet Price"
I used to live in Milwaukee and have always wanted to stay at the Hotel Metro. I was so excited to see that there was an affordable rate for the weekend that I was returning to Milwaukee. I left my car with the valet. I picked up my car the next day to find out that the valet had parked my car on the street! $27.00 to park on the street! For that price, […] I would expect a lot or a parking garage, not the streets in Downtown Milwaukee. I may return to the hotel in the future, but I will certainly stay away from the valet service. Read moreGenuine Hotels.com guest review
This was an Awesome place to stay, our room was huge, beautiful, clean, and well stocked. The hot tub was great!Genuine Expedia guest review
It's WI and it's very cold. There was no heat in the room. They tried but weren't able to improve the temperate. The hotel was full with Valentine's Day and I think it was one of the last rooms and one that they don't use often for guests. The restaurant food was very good. The desk manager was polite, as are we. So they did remove $75 from the room […] bill and comp the parking. It was ok. Read moreGenuine Expedia guest review
"Metro is go!"
We enjoyed the room immensely with fireplace glowing while we had drinks. The staff was excellent, especially Joe and Henrico in the restaurant. Already eager to book again next time we're in Milwaukee.Genuine Hotels.com guest review
Hotel Metro is in downtown, a block from Wisconsin Ave, and 2 blocks from the river. There are many great bars and restaurants within a block or two, and all of the downtown sites are within walking distance. We were able to walk or take the bus to all of the places we wanted to see, and the location made that possible. The room was very clean and comfortable, […] it was definitely worth more than what we paid for it. The hotel has a very luxurious retro theme, its has all of the modern luxuries with some of the retro feel to it. It is very quite and the bar was great. It is definitely one of those hotels that you can hang out in all day.The service was outstanding, there was some confusion with payment upon check in but the staff took care of everything, including talking to our bank to reverse a charge. This is our new go to hotel every time we go to Milwaukee. Read moreGenuine Hotels.com guest review
"Nice hotel, good location, but FEES!"
The hotel was good, the staff were good, but they added over $100 in various fees to our total over our reservation quote.Genuine Expedia guest review
"Bring a humidifier"
Stayed here over New Year's holiday. As a former resident of MKE I knew the area was going to be convenient and had heard that the Hotel Metro was unique. The disappointing part was the room. The vent looked filthy and moldy. The climate control was just awful. The programming on the heat/ac did not work very well. The room was so dry it was unbearable. […] I found myself opening the window overnight (even considering the single digit outside temperature). If you do choose to book, find out if your window is overlooking the alley next to the hotel and change it. You will hear construction and loading dock noises all the time and smell the restaurant next door. They also charge a lot for parking and an extra "historic preservation fee." For the price I would recommend the downtown Marriott or the Intercontinental. Read moreGenuine Hotels.com guest review
The staff was AMAZING, my room was beautiful, and the entire Hotel itself was clean. I will DEFINITELY be staying again!!!Genuine Hotels.com guest review
"Great Location and staff...but"
Beautiful old hotel, but my fireplace in the room did not work (it was 5 degrees outside); the pillows were hard lumpy foam and I could not get a good nights sleep; very noisy on the street level below. Also, the noise of slamming doors from my room kept waking me up through the night.Genuine Hotels.com guest review
This might be the nicest hotel to which I have been.Genuine Hotels.com guest review
"Nice location, but loud at night"
Clanking all night long from the radiator in the heater. Could not sleep. Staff said there was nothing they can do since the building is old. Not staying there again.Genuine Expedia guest review
The service was excellent. The only issue we had was the vents making loud noises so they kindly had us switch rooms and gave us a discount for the evening. All in all we had a great time !Genuine Hotels.com guest review
"Perfect Pet Friendly Overnight"
I was pleasantly surprised to find a quality hotel in downtown Milwaukee that offered a pet friendly option and as it was our first time staying in a hotel with our dog we were very pleased with the outcome. My only complaint is that it was a very warm November night and since the heat had already been turned on for the season it was extremely warm […] in our room. 78 degrees with no windows to open and no relief via a/c... It was uncomfortable to say the least. It won't deter us from staying in the future but I will be sure to ask about the climate control before booking! Read moreGenuine Expedia guest review
"Beautiful Art Deco hotel"
Staff was friendly & helpful. Rooms are decorated beautifully with gorgeous bathrooms.Genuine Expedia guest review
The in-room spa, the jacuzzi on the top floor, and the helpful staff and posh aesthetics made our stay very enjoyable. I would definitely recommend to anyone who wants to pass through or stay the weekend.Genuine Hotels.com guest review
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