The staff at this hotel was one of the standout qualities of our stay. They were all so pleasant and helpful. The room was surprisingly big and comfortable. The shower left a bit to be desired, but it worked and got the job done. I would definitely recommend this hotel to anyone looking for a comfortable, well positioned place to stay in the city.Genuine Hotels.com guest review
Pros: nice location, good rooftop view and exercise room, kind of a cool room with separate sitting room. Cons: mildew in shower, $4.99 historic preservation fee (just tell me in advance!), noisy HVAC, noisy alleyway. Don't pay the $27/night parking - there is a public lot a block away that is half that price.Genuine Hotels.com guest review
"Clean and comfortable"
I spent just one night on business. Things went efficientlyGenuine Hotels.com guest review
"Close to bars and restaurants"
Hotel room is really big and nice. Bar manager was really nice. food at restaurant bar was good.Genuine Hotels.com guest review
"Ruff around the edges"
Room had Plexiglas screwed over all the windows, lots of visible dead insects between. Someone's pajamas were behind the bed. floor boards looked rough and bed was extremely soft. We sunk into the middle.Genuine Expedia guest review
We stayed at the hotel metro when we were in town for a concert. The entire experience was luxurious. The staff was friendly and accommodating, and the building itself is gorgeous. The zen room on the top floor was extremely relaxing. Would definitely stay there again...in fact, I can't wait!Genuine Expedia guest review
"Loved our Suite!"
We had a wonderful time at Hotel Metro... staff and hotel were superb!Genuine Expedia guest review
"Bring your own wood and movies! :)"
Fireplace didn't work, we were moved to another room and could not order pay preview movies. Ordered room service and they did not include the ice water I requested. Nice place but needs so fine tuning.Genuine Expedia guest review
"Worked great for me"
No issue upon arrival at hotel to switch from King Spa suite to a double Spa suite. Room is unique in layout, curved wall, living area / bar, then behind the wall was the sleeping area. Bathroom was spacious, ample room in the double tub, sliding height hand-held shower, make-up light, mirror, & timed heat lamp. Salt-water spa on Zen-7 was nice, but […] the massage waterfall was not strong enough to really "massage" you. Lift available to get to the Zen-spa. Our neighbors were enjoying themselves a little more loudly than we were prepared to tolerate, especially since the walls do seem thin. Rather than trying to quiet them down, we called and asked to be moved. It was done expeditiously without question, and apologies from the valet who brought our new room keys. Our new room was equal in size/layout, and we enjoyed our evening without further ado. Morning breakfast was delicious in the restaurant - GREAT service, and timely, too. We used the valet overnight parking and our car was ready for us as soon as we asked for it. Overall, a GREAT stay. Negatives: 1st room refrigerator didn't work very well, but we didn't ask for a change. No great views here - parking structures and lots of noisy trucks in the morning. Positives: Great staff, clean rooms, retro decor, comfortable beds with plenty of pillows, free wifi, refrigerators in-room, list of restaurants that delivered (which we used!). I would def. stay here again! Read moreGenuine Hotels.com guest review
"Just not another down town hotel"
The reality is that you will often pay more for hotels in the downtown area in most cities. However, I have to give Hotel Metro credit for being a nice place and worthy of it's price in spite of that fact. The rooms here have a unique class and style with a modern and hip décor, you are getting more here than just the location. Excellent fire place […] and hot tub in room. Located close to down town, the lower east side and the third ward. Lots of restaurants and bars with in walking distance or a short drive. Staff very professional and friendly. Read moreGenuine Expedia guest review
Very nice change from the common chain hotels - loved the deep tub! Ecclectic décor was great. Everything was very nice and peaceful too!Genuine Hotels.com guest review
"Cool Hotel, A Few Reservations"
This hotel is ideally situated a few blocks from restaurants, bars, shopping, and the riverwalk. The staff were low key and helpful. The decor was very retro (30's) and cool. There were some downsides. Parking was only available at adjacent properties for $25 a night. We had to pay a $4.99 Historic Preservation Fee that was charged in addition to the […] Hotels dot com charge. The minibar was outrageously expensive. We didn't take anything from the minibar but they charged us for a wine key. A quick call to the hotel the next day saw them remove the charge without question. One of the reasons we booked the room was that the listing and pictures offered a suite layout with a separate work area. Unfortunately the work area was part of the bedroom and by "separate" it really only had a partial wall that didn't go to the ceiling and didn't have a door. Fast and reliable internet. Read moreGenuine Hotels.com guest review
"Even better than I had hoped for!"
We loved every minute of our stay at the Hotel Metro! The staff was so friendly and helpful. Our suite was beautiful and we had no trouble with the heat or noise that other reviewers had. We will definitely go back and recommend this hotel to everyone!Genuine Hotels.com guest review
"It is an older hotel, but it was very clean."
We had a hot tub suite and it was very nice. The hotel is older, but seems well maintained. The rooftop spa was small but very well done.Genuine Expedia guest review
"Staff was amazing. Very hospitable."
Would stay here again.Excellent restaurant too Beaqutiful and comfortable classy suite. Love tv's in both rooms!Genuine Expedia guest review
Great service in a classic hotel. Restaurant was fantastic, a destination itself. Desk help amazingly helpful and courteous. Highest recommendations.Genuine Hotels.com guest review
"Excellent location - great staff"
Everything was very good at this hotel. The valet parking was very reasonable and free internet is always a plus. Check in was a breeze and the front desk clerk was very friendly and helpful with information. The bar/restaurant was very nice as was the bartender. He is a Bears fan and I am Viking fan so it was nice to rip on the Packers - in Wisconsin. […] Although the Pack just signed Julius Peppers. The room was very nice and clean. The only weird thing was this clanking that started in the morning. Almost like hot water pipes expanding in an old building. Overall a good stay and would stay again. Read moreGenuine Hotels.com guest review
We had a wonderful time and the staff was was very friendly and helpful. The room was beautiful and we loved using the fireplace on a cold winter night.Genuine Hotels.com guest review
"A nice night away"
I've been to hotel metro many times, but usually for food or drinks. I must say that should we need to stay in downtown milwaukee again, we will definatley stay here. The room was huge! It was clean, and comfy. A tub big enough for two which is always nice. Great aveda bath products! The only real issue we had was the noise. I don't know if it was the […] wind, the snow, or just an old hotel but there was a lot of clicking and banging going on at night. You get used to it of course... but that has to be the only issue we had. Fast easy check in and check out. GREAT drink specials Friday and Saturday night and you HAVE to try the red velvet cake. Amazing! We will be back! Read moreGenuine Hotels.com guest review
A historic place in the middle of everything but will not stay here again. Hotel in need of updating. Plumbing and heating were very poor. Fireplace in the room was nice but had no adjustments. It was piping hot after just 30 mins and had to be shut off. It was either cold in the room or too hot. Windows could not be opened. I wouldn't recommend this […] place unless its upgraded. Read moreGenuine Hotels.com guest review
"Milwaukee Downtown Experience"
Upbeat, comfortable, convenient, friendly. Stayed in Deluxe Suite which was spacious and attractive. Very comfortable bed, large bathroom and nice amenities. Fitness area limited, sauna was out of order during stay but overall experience was pleasant. Only suggestion is to stay on higher floor to avoid noise from bar.Genuine Expedia guest review
"Relaxing before my boards"
Rooms were clean, bed is very comfortable, hotel food was good, location was excellent, staff was very friendly and helpful.Genuine Expedia guest review
"Great Hotel, Disappointing Valet Price"
I used to live in Milwaukee and have always wanted to stay at the Hotel Metro. I was so excited to see that there was an affordable rate for the weekend that I was returning to Milwaukee. I left my car with the valet. I picked up my car the next day to find out that the valet had parked my car on the street! $27.00 to park on the street! For that price, […] I would expect a lot or a parking garage, not the streets in Downtown Milwaukee. I may return to the hotel in the future, but I will certainly stay away from the valet service. Read moreGenuine Hotels.com guest review
This was an Awesome place to stay, our room was huge, beautiful, clean, and well stocked. The hot tub was great!Genuine Expedia guest review
It's WI and it's very cold. There was no heat in the room. They tried but weren't able to improve the temperate. The hotel was full with Valentine's Day and I think it was one of the last rooms and one that they don't use often for guests. The restaurant food was very good. The desk manager was polite, as are we. So they did remove $75 from the room […] bill and comp the parking. It was ok. Read moreGenuine Expedia guest review
"Metro is go!"
We enjoyed the room immensely with fireplace glowing while we had drinks. The staff was excellent, especially Joe and Henrico in the restaurant. Already eager to book again next time we're in Milwaukee.Genuine Hotels.com guest review
Hotel Metro is in downtown, a block from Wisconsin Ave, and 2 blocks from the river. There are many great bars and restaurants within a block or two, and all of the downtown sites are within walking distance. We were able to walk or take the bus to all of the places we wanted to see, and the location made that possible. The room was very clean and comfortable, […] it was definitely worth more than what we paid for it. The hotel has a very luxurious retro theme, its has all of the modern luxuries with some of the retro feel to it. It is very quite and the bar was great. It is definitely one of those hotels that you can hang out in all day.The service was outstanding, there was some confusion with payment upon check in but the staff took care of everything, including talking to our bank to reverse a charge. This is our new go to hotel every time we go to Milwaukee. Read moreGenuine Hotels.com guest review
"Nice hotel, good location, but FEES!"
The hotel was good, the staff were good, but they added over $100 in various fees to our total over our reservation quote.Genuine Expedia guest review
"Bring a humidifier"
Stayed here over New Year's holiday. As a former resident of MKE I knew the area was going to be convenient and had heard that the Hotel Metro was unique. The disappointing part was the room. The vent looked filthy and moldy. The climate control was just awful. The programming on the heat/ac did not work very well. The room was so dry it was unbearable. […] I found myself opening the window overnight (even considering the single digit outside temperature). If you do choose to book, find out if your window is overlooking the alley next to the hotel and change it. You will hear construction and loading dock noises all the time and smell the restaurant next door. They also charge a lot for parking and an extra "historic preservation fee." For the price I would recommend the downtown Marriott or the Intercontinental. Read moreGenuine Hotels.com guest review
The staff was AMAZING, my room was beautiful, and the entire Hotel itself was clean. I will DEFINITELY be staying again!!!Genuine Hotels.com guest review
"Great Location and staff...but"
Beautiful old hotel, but my fireplace in the room did not work (it was 5 degrees outside); the pillows were hard lumpy foam and I could not get a good nights sleep; very noisy on the street level below. Also, the noise of slamming doors from my room kept waking me up through the night.Genuine Hotels.com guest review
This might be the nicest hotel to which I have been.Genuine Hotels.com guest review
"Nice location, but loud at night"
Clanking all night long from the radiator in the heater. Could not sleep. Staff said there was nothing they can do since the building is old. Not staying there again.Genuine Expedia guest review
The service was excellent. The only issue we had was the vents making loud noises so they kindly had us switch rooms and gave us a discount for the evening. All in all we had a great time !Genuine Hotels.com guest review
"Perfect Pet Friendly Overnight"
I was pleasantly surprised to find a quality hotel in downtown Milwaukee that offered a pet friendly option and as it was our first time staying in a hotel with our dog we were very pleased with the outcome. My only complaint is that it was a very warm November night and since the heat had already been turned on for the season it was extremely warm […] in our room. 78 degrees with no windows to open and no relief via a/c... It was uncomfortable to say the least. It won't deter us from staying in the future but I will be sure to ask about the climate control before booking! Read moreGenuine Expedia guest review
"Beautiful Art Deco hotel"
Staff was friendly & helpful. Rooms are decorated beautifully with gorgeous bathrooms.Genuine Expedia guest review
The in-room spa, the jacuzzi on the top floor, and the helpful staff and posh aesthetics made our stay very enjoyable. I would definitely recommend to anyone who wants to pass through or stay the weekend.Genuine Hotels.com guest review
"Metro Tries too hard to be "something""
Hotel Metro is an ok historic hotel that is trying too hard-historic, but with mediocre modern amenities,but many of them in poor repair. Poor value for the money.Genuine Hotels.com guest review
"Extremely over priced"
This hotel cost me 250+ for the night. The room was very small for a "deluxe suite". The thermostat was broken and the room was 75+ degrees all night for which the hotel offered nothing but an "I'm sorry" when I complained. Ordered food from room service, burger was good but overpriced. French toast was inedible and they did remove that from the bill. […] Large spaces in the tile near the plumbing and large cracks in the ceiling. Read moreGenuine Expedia guest review
Always a pleasant experience.Genuine Hotels.com guest review
"Fun Art Deco hotel that doesn't feel cookie cutter"
We enjoyed all the little Art Deco touches. The service was great- everyone was very friendly. The complimentary London Cab was the icing on the cake. Also enjoyed the oversized bathtub with separate shower. Wish the bed and bedding had been a bit fluffier.Genuine Expedia guest review
"not as listed on Expedia"
Did not receive the room we booked. We booked room with fireplace and rain shower. Checked in too late to request properly booked room.Genuine Expedia guest review
I thoroughly enjoyed my stay in the King Suite with jacuzzi and fireplace. The hotel is very classy. The halls have rich, wood floors that smell great. The lobby has old world charm and the restaurant and lounge serve delicious food. I found the entire staff to be extremely friendly. I highly recommend this hotel.Genuine Expedia guest review
"Great downtown Milwaukee location"
Excellent staff. Large room with 2 tv's. Great bar and restaurant.Genuine Expedia guest review
"Not what I expected."
This is not a 4 star hotel. Room was not ready when I arrived and I was not offered any accommodation. Room was set up for a disabled person, very uncomfortable. The Conserge desk was never manned to assist guests. I asked the front desk to recommend a seafood restaurant, they sent me to a burger joint that does not serve seafood. Fitness center was […] non existent. Never again. Read moreGenuine Expedia guest review
"Unique and chic,"
We loved staying here. Not your typical boring hotel. Has nice modern decor, spacious rooms, very nice bar and restaurant. Would definitely stay here again.Genuine Hotels.com guest review
"great historic hotel"
Loved, loved, loved the historic art deco decor of the hotel. It had a great smell when you walked into the lobby. Staff was very friendly and helpful. We liked the food in the bar a lot - good happy hour with great buffalo wings and 1/2 price martinis. We liked the breakfast as well. Bed was comfy with a down comforter. Also liked the saltwater hot […] tub up on the roof. View wasn't spectacular, but being able to look out the window was good. Read moreGenuine Expedia guest review
"Super relaxing and can't wait to go back"
This was my first time staying at Hotel Metro. It was only for one night. I was only disappointed with the room service and the In Demand movies just didn't even work. My flight landed in Milwaukee late, so I didn't check in to my room until after 9. The info binder in the room said that there was 24 hour room service available, but when I called, no […] one answered. I found out after calling the front desk that the restaurant closes at 9, so there is no room service. Read moreGenuine Expedia guest review
"Great, friendly, happy, helpful staff!"
We were there for a marathon and loved it. The only reason for 4 ratings were 1) the pillows were too plump and firm for our small frames and 2) the drains were a little slow. The courtesy car was adorable and "Manny" was awesome. "Jesse" was a fab valet with our luggage and different car needs. One of the bartenders was great about making up a very […] nice tray of bagels and peanut butter/cream cheese for only $4 because we couldn't find a bagel place to store some breakfast needs pre-race and we needed to leave before the 6am openings of most places. They were yummy on the bus to the race start. The whole experience, even in the torrential downpour, was fantastic. The place is beautiful, but for me, it's about the staff and how the place feels. It was great. Also, I did love the aqua doors and accents in the room...very soothing and cozy. Thanks! Read moreGenuine Expedia guest review
It was a good experience with helpful and friendly staff.Genuine Expedia guest review
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