Great Boutique Hotel. Very personable staff. Had Brunch in the hotel resturant on New Years Day, rather hetic and a very long wait for service, but otherwise would strongly recommend.Genuine Hotels.com guest review
"Couldn't sleep and it only got worse"
After a night out on New Years we came back to sleep around 3:am but woke up around 4:am to a loud and constant banging noise from the heater register. Called down to get a new room and was move at 5:am to get woken up by the cleaning lady banging on the door at 9:am. Complained and the response was "did you have your do not disturb sign on the door"? […] (wasnt thinking about that at 5:am and who cleans a room at 9:am?) Thought we would try the New Years Day brunch but after waiting 15 minutes to get seated, even though nobody else was there, we decided to walk over to the Pfister hotel and enjoyed much better service and regretted not staying there in the first place! Read moreGenuine Hotels.com guest review
"Relaxing spa tub"
The whirlpool tub in the Spa King Suite was wonderful. The Egyptian Cotton bedding was very, very comfortable. Although the little chocolates on the pillow were nice with the turndown service, I would have foregone this to get a bit more coffee in the morning (there were two cups worth in the room). Also, parking was a tad expensive.Genuine Expedia guest review
Very nice room loved the fireplace and hot tub. Close to all the places we wanted to go.Genuine Hotels.com guest review
Great place. My only comment is that because of the open design of the two bedroom suite, there is really very little privacy in either bedroom--visual privacy, but no audio privacy. A tv on in one room or a phone conversation, etc can easily be heard in the other bedroom even though it is separated from the other bedroom by the living room.Genuine Hotels.com guest review
"good desk help and loved my stay.."
great room...super large...great price...great design ..and the help and resturant servers were very polite and effective...knew how to serve food, during our MOrning retirement Party breakfast....food was ok...Pancakes were a bit strange...but all else was fanatastic...I would stay there again..my first choice actually...Genuine Hotels.com guest review
Hotel Metro offered a unique room layout, just right for us. The staff was very accommodating and truly provided a special experience; Katherine, in particular, deserves recognition. We'd certainly return to Hotel Metro.Genuine Hotels.com guest review
"Great location and clean."
Great location able to walk to bars, restaurants and theater. Clean room very spacious. Added a $50.00 historic preservation fee to bill that we were not aware of when making the reservation. Also $27 overnight parking. There is street parking available however. Staff is friendly and helpful. Would stay here again.Genuine Expedia guest review
Response by Hotel Metro We appreciate the feedback , and are very fortunate to have such a prime location in the Milwaukee area. Our Historic Preservation Fee is $4.99 per night, and goes towards an endeavor to preserve the historic Mariner building that houses Hotel Metro. While not included in the room rate, we do take care to list this fee on all booking outlets, and at the initial hotel registration. As a small boutique hotel we offer the highest quality of service possible, which is why the hotel only offers a valet service as opposed to a lower priced self parking option.
When I arrived the hotel recognized my reservation was paid in full but asked for a credit card incase there were incidental charges. When I woke up there was a bill in my door with an incidental charge of $4.99 Historic Preservation Fee and today when I checked my credit card bill there is another $3.77 fee for incidentals that I am not aware of. Although […] it is not a large monetary amount, these fees should have been disclosed before the stay. Read moreGenuine Hotels.com guest review
We stayed at Hotel Metro after our wedding. They picked us up from the reception in the old fashioned London cab and waited for us even though we were late for our scheduled pickup. They had a complimentary bottle of champagne in the room too! Everyone we talked to was extremely friendly and offered us many congratulations. I would definitely recommend […] staying here to anyone! Read moreGenuine Hotels.com guest review
"Good for a one night stay downtown"
Older hotel with some nice updates. Stayed in a Queen suite. It was small and not what I expected for what I paid. It was a nice room, but I wouldn't spend the extra money on the suite next time - not worth it. Hotel staff was very very nice!Genuine Hotels.com guest review
The hotel was very nice and the staff incredibly friendly - but the little things were off. The bartender was pleasant but the drinks were awful. The menu was diverse but food prepared poorly. The amenities like the hot tub and rooftop deck were nice. My girlfriend and I walked out thinking "this place could do so much better." I'd stay there again […] because of the staff and cleanliness of the room - but eat and drink elsewhere. Read moreGenuine Expedia guest review
I enjoyed my stay.Genuine Hotels.com guest review
"Great place to stay."
I was somewhat apprehensive about the hotel being an older facility, but they have done a great job of making it very "deco" modern. The rooms are huge with the bed area walled off from the living area. The bathroom was also huge with a shower and separate two person bathtub. The rooms are well appointed and everything was very comfortable and quie […] t. Read moreGenuine Expedia guest review
"Great hotel for a romantic weekend"
The staff was very friendly and helpful. The room was clean and very spacious. The pillows weren't my favorite, but other than that I enjoyed everything about my stay.Genuine Expedia guest review
"Beautiful Hotel and friendliest staff"
I loved the room. It was spacious and comfortable. The "free" London cab ride was a major perk and made our trip "stress free." That is such a great thing to have for the guests. All of the staff was friendly and very personable. It made our stay very pleasant and comfortable.Genuine Hotels.com guest review
Bathroom has mold and mildew in all corners in shower and outside area near the shower. Shower itself is narrow. And I'm a smaller guy. Service was very helpful and the shuttle is very convienent and friendly. Great location. Could use a coffee shop/cart.Genuine Expedia guest review
Response by Hotel Metro Hotel Metro's large and unique bathrooms are one of the reasons the hotel is rated so highly across the world. As such, we are in the process of updating all of the bathrooms, removing guest room showers and replacing with bigger all glass showers that are easier to maintain.
Excellent blend of classic and current comforts. Great location!Genuine Expedia guest review
disappointed the roof top whirlpool wasn't working or the lounge open.Genuine Hotels.com guest review
The hotel staff were great. The room was very clean. The only negative I would have is that the hotel is bit dated and the view stinks. The location is good and Milwaukee is a sleeper for a destination....it is awesome!Genuine Expedia guest review
"Loved the place"
The moment I walked into the room I loved it, the room was very spacious and comfortable. Had a great time, the staff was very helpful and I would recommend this hotel to anyone. If I traveled more often to Milwaukee, this would be my place to stay !! R R from OregonGenuine Hotels.com guest review
"free bike + best location = no need for car"
If you are going to Milwaukee for business or pleasure you cannot do better than Hotel Metro for convenience & comfort. I stayed 5 nights & took full advantage of all there was to enjoy even while attending conference. That's because Hotel Metro is so close to everything and the bikes are free & Milwaukee is so flat that you can get everywhere quickly […] and safely. You can go by foot if you prefer or, in the evenings, take advantage of the courtesy London Cab. I was pleasantly surprised at every turn by Metro and Milwaukee. The rooms were super clean and spacious. coming from NYC I was not used to a tub AND a shower, nice. Also kinda impressed with Milwaukee's Art Museum. Bike trails are the best around the lake. Great town, great hotel Read moreGenuine Hotels.com guest review
"Couldn't have been a better place to stay"
Clean, spacious, helpful staff, free bicycles and cab, central location to EVERYTHING. Couldn't have picked a better place to stay for our first visit to MKE!Genuine Expedia guest review
"Urban setting; urban jotel"
Air conditioning marginal. Everything else very nice.Genuine Expedia guest review
"Made us glad we took an extra night!"
The decor is simply perfect for anyone who is into Art Deco and the era. The location is amazing - walking distance to just about everything (Third Ward, Riverwalk, Pabst Mansion, etc.) The only problem with our visit was that it was too short. Definitely on our 'will-do-again' list!Genuine Expedia guest review
"Great Hotel, Great Restaurants close."
Excellent stay. Wish I had more time to spend there. If you like German food, must try Karl Ratzsch, across the streetGenuine Hotels.com guest review
"Super get away for an Anniversity!"
Beautiful Art Deco design throughout hotel. Small whirlpool hot tub on the roof floor was awesome. Staff were very friendly and helpful.Genuine Expedia guest review
Highly touted roof top lounge closed to guests Fri@Sat about 50 weekends a year! Publish same! Wi-fi spotty 2 of 3 days. Nice art deco decode with interesting room layouts.Genuine Hotels.com guest review
"Great location for walking to alot of things."
Very niceGenuine Hotels.com guest review
Everything about this hotel is great with the exception of the restaurant...and do not order a mango martiniGenuine Hotels.com guest review
Good location, close to restaurants but room was is dirty, shower & ceiling was moldy. Would stay at Iron Horse next time.Genuine Expedia guest review
Employees were very helpful with suggestions of where to go & activites in the area. Enjoyed breakfast, the rooftop bar & happy hour in the lounge.Genuine Expedia guest review
Response by Hotel Metro We pride ourselves in the hotel cleanliness and attention to detail, which means that sometimes during peak times our cleaning schedule is less than ideal. During this period the carpets in the guest hallways and rooms were being cleaned which can result in a musty odor until it has had the chance to dry completely. We never intend for this to impact guest experiences in a negative way, but it is required maintenance we cannot avoid.
"worst 2 nights"
The room was hot and the air conditioner vent was filthy as was the beam just oppozite the vent. I asked for maintenance to check the air and clean the vent. This was done the next day. I asked the front desk if we could move if was not fixed. They said we could but never called to follow up. I was so angry by this point I did not pursue. The toilet […] was not seated properly and would move every time was used. No more Hotel Metro! Read moreGenuine Hotels.com guest review
"A Gem of a hotel"
Stayed here many times and never disappointed. The bar was a bit noisy on Friday after work, but I suppose they all are.Genuine Hotels.com guest review
"Nice Art Deco Themed Hotel"
The suite was roomy and clean. The bathroom had both a stand alone shower and a separate bath. The bed was very comfortable and the staff was very courteous. It's clean and very well maintained.Genuine Expedia guest review
"Nice Hotel and great location"
Nice Hotel and great location. The staff were all very nice and quick to help. Would definitely stay againGenuine Expedia guest review
"Loved this hotel, definitely would stay here again"
I really loved the comforts and retro design of this hotel. Take the time to indulge in the salt water pool/hot tub. Stayed here for a trip to miller park. Great neighborhood, short walk to the beach and lots of restaurants too.Genuine Hotels.com guest review
Stayed during Summerfest. Staff in the early evening and morning was outstanding, including front desk, valet, and london cab driver. When we got back to our room we had some issues with the bathtub and drain not working, we called the desk later at night midnight(ish) and received less than hospitable demeanor and treatment from the front desk person. […] Room service although it said they served til 3am, was not a possibility. Then we started receiving phone calls from the desk about 2 hours after we reported the incident as we were attempting to sleep. The front desk manager in the morning did care of us monetarily, picking up the tab for valet and breakfast, which was definitely a plus(food was great). I would recommend you thoroughly inspect the room before giving it the okay if you stay. The hotel itself is very art deco and very attractive both in and out. Read moreGenuine Hotels.com guest review
"Too loud so no sleep"
The room is large and clean. The staff was friendly. The problem came late at night. There is a nightclub next door to the hotel. The music is so loud in the room that we could not sleep. I finally called the desk at 1:30 am to complain. I was advised it would be over by 2:00. I tried to turn on the television to block the music but the television did […] not work. The music finally ended at 2:30. I requested a late check out due to not being able to sleep until after 2:30. I was given an extra half hour. I would expect more from a hotel but they did not even offer anything for our inconvenience. Read moreGenuine Expedia guest review
We visited Milwaukee because the city is so bicycle- and walking-friendly. The Hotel Metro caters to both. It is located in the middle of the city, equal distance to both the river walk and the lakefront. It is located close to several restaurants and sidewalk cafes. We didn't even rent a car on this trip. We ate at the hotel restaurant one night. […] The price was reasonable for the dinner we ordered. Food was delicious and the service was outstanding. The bicycles the hotel has to loan are mostly single-speed cruiser types. They were comfortable on the flat terrain and well suited to the city streets. They were well maintained and came with helmets and locks. The bicycles were a major reason we chose this hotel and we were not disappointed. The hotel Metro is one of the older hotels in the city, but instead of feeling run-down, it had a bed-and-breakfast charm. The rooms had all the modern conveniences, and spacious living areas. We felt totally at home when we came back to relax at night. If I were returning to Milwaukee, I would absolutely stay at the Hotel Metro again. Read moreGenuine Expedia guest review
"Great location and a good rate on the room"
The room, while trying to maintain an upscale feel, did not live up to my expectations of a four star hotel. The tables had large pieces of veneer missing, the toilet had to be held down to flush (or flushed twice), and the sheets had permanent stains on them. I would expect these trivial matters to burden a lesser hotel, but not one that bills itself […] one of the best in the city. The hotel location was excellent, but the parking fees must be added into your room rate when considering if the location is worth the cost. It was a nice hotel to stay at once, but I will be staying elsewhere the next time I visit Milwaukee. Read moreGenuine Hotels.com guest review
"huge room with great service"
did not really want to leave.Genuine Hotels.com guest review
Nice hotel. The bed was a bit hard. Room was very spacious. Bethroom was awesome. Very curtious staff. Would stay there again.Genuine Hotels.com guest review
It looked nice and modern on the Internet, but it was old, retro, uncomfortable. To make things worse, there were two or three wedding parties downstairs and we could hear music in the room until midnight.Would not recommend and will not come back.Genuine Hotels.com guest review
"The penultimate city visit."
Extremely friendly staff; spacious and clean room; perfect location.Genuine Expedia guest review
"5 Year Anniversary"
Nice relaxing stay. We took part in the Dinner Detective and had a blast. We woudl recommend it and the Hotel any timeGenuine Hotels.com guest review
Nice hotel. Great location. Would definitely recommend.Genuine Expedia guest review
"We loved it!!! Great location and amazing service!"
What an awesome and historic hotel. It's blocks from the lake and is surrounded by great bars and restaurants. We took their bikes out for a ride one day and had a blast. Katie and David at the front desk gave us amazing service and really went above and beyond. There are few places I have enjoyed as much as Milwaukee and Hotel Metro.Genuine Hotels.com guest review
"Hotel Metro is Coooool!"
I travel a lot for business, and I thoroughly enjoyed my stay at Hotel Metro. It had a cool, modern deco feel about it and unique guest room configuration that I really enjoyed. This is the only place I will stay when visiting Milwaukee from now on!Genuine Hotels.com guest review
"fantastic location in retro hotel"
Staff were all great!Genuine Hotels.com guest review
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