Chateaubleau Hotel - Coral Gables

Certainly adequate for my requirements. Good location if you need to be in Coral Gables business district.

Genuine Hotels.com guest review

The AC barely worked. The fridge wouldn't get cold. The bathroom smelled like mold and when i went for my free continental breakfast i was given 2 pieces of toast, orange juice and coffee. Will never go back again. Way overpriced for what it was.

Genuine Hotels.com guest review

The hotel was in a nice location for our group. We wanted to stay where the hotel could shuttle us free to the port of Miami so that was a consideration when booking. The restaurant served a nice breakfast and had on site beverage machines if needed. A convenience store was not far away; we walked to it. The restaurants and bars on "Miracle Mile" was […] an added bonus. It was a taxi ride about 7 minutes away. All in all it was for one night, but I would not consider staying more than one night as the rooms were so outdated and needed work done. The building we stayed in was not connected to the main hotel. We had to walk across a street with luggage and go up steps since the elevator didn't work. Registration desk people were friendly, just didn't seem to have enough staffing to help us take our luggage over to other building. Read more

Genuine Hotels.com guest review

We didnt need much, we decided to chip in and get wasted after work and this place was near. It seemed a bit dated but the area is pretty old. anyways we had a decent sized fridge, plenty of towels, comfy beds, access to the room outside of the lobby (kinda important) . The bathroom definitely needed some remodeling but besides that the place is ok […] for a few nights stay. Read more

Genuine Hotels.com guest review

I enjoyed my stay here. The hotel is very clean. Amazing view of the beach. Overall very great experience

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It wasnt our best motel but the most expensive one on our whole trip. the people during day was grumpy and not nice at all the lady the checked us in at night was accomadating and friendly the rooms were not good at all the bathroom had hair in tub and all over the floor. the air didnt work well . we did not complain as we just needed to get sleep to […] go back to airporty and get home. we got 2 rooms both was not good. Read more

Genuine Hotels.com guest review

This hotel was ok. The staff were friendly and efficient, however the hotel itself needs fixing. Our room telephone did not work, there is no clock, and the shower flooded horribly. These were all things I read on reviews, so why they have not fixed it yet is a mystery to me. The pool is a bit awkward, placed in front of the parking lot. However, the […] hotel is in a convenient location, for those wanting to be close to Miami and surrounding areas. Read more

Genuine Hotels.com guest review

I left the hotel 20 min after getting there. I didnt even stay the night there and they wouldnt give a refund they said its nonrefundable. The elevator doesn't work . The hotel reeks of fabuloso cleaner. The hotel rooms are so old and ragedy ! It was disgusting . They give u only 2 pillows. No extra pillows or blankets. Gross gross gross . The pictures […] lie, do not waste your money or time ! Read more

Genuine Expedia guest review

We were supposed to get a free continental breakfast as Expedia customers, and this is what it consisted of: two pieces of white toast. I am not kidding. I am diabetic and am therefore restricted from eating white bread, so I had nothing to eat for breakfast. My daughter also doesn't eat white bread and therefore didn't get to eat breakfast either. […] This is e first time we have had to go without breakfast while staying at a hotel. (BTW, they have a restaurant, but it's expensive, and I was disgusted enough that I didn't want to spend a nickel more than required at that place). Also, the elevator broke. My daughter cut her finger and the hotel didn't even have a band-aid. A hotel without a first-aid kit??? Are you kidding???? Read more

Genuine Expedia guest review

This hotel was just what we needed prior to leaving on a cruise from Miami. In fact, it was the same hotel that all of the cruise staff stays at when they are about to transition off of a ship or just returning from a vacation themselves. The free shuttle to the Port of Miami also was a plus. The Miracle Mile shopping strip of Coral Gables was only […] a modest walk and well worth checking out. The staff was very accommodating and friendly. Overall, this hotel was worth the price we paid. Read more

Genuine Hotels.com guest review

Overall very good

Genuine Hotels.com guest review

Hotel is being remodeled at the time of stay,but was kept fairly clean. Decorations are from the past, but was in a good area and close to coral gables shopping district.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

2 staff of their hotel (woman) 1 lady from the bar (black skin) and 1 lady (white skin) they are spanish look like owner because she act looks like the boss ... they are very rude to me when the last day check out, i ordered coffee from the bar and the white lady talked spanish said to me "NO" and she told me I am not allowed to ordered from the bar […] also very rude and yelled at me she very argue and so nasty to me at that time. When I was in front desk she was followed me and talk to spanish to other old man who in-charge the one stayed in his position talked to the lady and said something that I didn't understood. I really not enjoy stayed on that hotel and never haven before in my live. Read more

Genuine Hotels.com guest review

Didn't like driver, no help with luggage into the hotel. No water pressure in shower and toilet. No airconditioning in elevator or the hallways. They had both doors open on 2nd floor with ceiling fans going and very high humidity. In room we came in to no air even on and were told to wait for a better room and to come back later for it. The room looked […] clean but the airconditioning vents were not. We turned on the air and it took an hour to cool the room a little. I cleaned the vents out myself and they were filthy. I don't believe they have a good maintenance crew. The shower knob only turns a 1/4 of the way with very low pressure. Very little warm water came out. The toilet took 4 flushes to get paper down. I believe they are trying to keep costs down but they shouldn't do it at customers expense. They offer free shuttle but to go to the airport in the AM you can only go every hour on the hour so we were told to be in lobby by 5AM when our flight wasn't until 7:45AM. It is only a 10 minute drive to the airport. After our check in we had to wait over an hour and a half. I didn't want to leave until 5:30 or 5:45AM. I don't understand if they have a driver, why can't he go back and forth instead for piling everyone in one vehicle. They aren't for the customer at this hotel and it is sad because it has potential. They should get Anthony from Hotel Impossible to come out and give them an updo. They need HELP!!! Read more

Genuine Expedia guest review

Even though the hotel was clean and inhabitable and the maids who cleaned the rooms were nice, the rest of the hotel staff and the service was awful. We were trying to get the hotel shuttle from the Airport and we called to tell them to expect to pick us up with the 3PM shuttle. We walked out the door of the Airport to wait at 2:45PM to see the shuttle […] drive by and not stop no matter how hard we tried to get his attention. He finally stopped at the last place in the terminal, but drove off right before we reached him. We called the hotel to ask them to tell the driver to come around again. We wait another 15 minutes and he comes around. He stops at a earlier section of the terminal and we wait where we are because we knew he stopped there last time. He ended up filling up the bus so once again, we were not picked up. Another 30 minutes later, he FINALLY comes around again and we get on. Rather than an apology, he looks at us and says "What was wrong with your flight?" as if it was our problem. The front desk clerks were no better, as we asked them to call us a taxi -- we wait 15 minutes in the lobby (where they can see us waiting and make fun of us in Spanish thinking we did not understand) before we ask what the status of the taxi is (which they said would be 5 minutes). We were told that they "forgot" to call us the taxi. I will never return to this hotel. Read more

Genuine Expedia guest review

Room and bathroom were filthy, very outdated

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The front desk attendant was friendly, but that's the only nice thing I can say. There was no air conditioning in the hallways and the unit in the room was barely working. This was a serious problem as we had our kids with us (one of them is under the age of 2) and it was over 90 degrees that weekend. Also they had only one working ice machine which […] was on the second floor and the bathroom had hair in the bathtub, sink and on the floor. Read more

Genuine Hotels.com guest review

Over-all quite excellent. Pool is lighted from underneath at night, just like in the movies.

Genuine Hotels.com guest review

we stayed here 1 night before cruising. the accommodations were adequate, offered two queen beds, reasonable price, and included shuttles from the airport as well as to the port of Miami. we even ate breakfast at the small cafe,not included. the hotel was decent. but it is not near anything, must take cab anywhere. for this it was worth it for us! plus […] it was so easy to book online! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

we thought the hotel was adequate for our needs we arrived at the airport at 11:45 p.m. and I was expecting a shuttel to pick us up after confiring the reservation twice and telling them we would be arriving at 11:45 p.m. no one told us they do not shuttle between 12:00 a.m. and 4:00 a.m so we had to take a taxi to the hotel the rest of the stay went […] well and we went on a cruise the shuttle took us to the cruise and picked us up after for another night stay and took us to the airport the next day the staff was very friendly our tv quite working they imediately were there to help fix the problem could not get ti to work so they brought another tv to our room we were very satisfied with our stay Read more

Genuine Expedia guest review

This hotel is well located in Coral Gables and hasl plenty of free parking. It isn't a luxury hotel and doesn't pretend to be, It's a good hotel for a family vacation but you'll have to make some allowances for It's age- For instance the elevator is very slow and needs to be prompted but it will get you there. The sliding glass doors to the balconies […] need a maintenance and the plumbing could be upgraded. The Restaurant was better than could be expected in this class of faciaity. Read more

Genuine Expedia guest review

I booked this hotel on Hotels and was very disappointed . The room was dirty, the location was questionable and it was very loud. Left after the first night of my thee night stay. Hotels told me to check out and they would refund my money for the balance of my stay. Still waiting...

Genuine Hotels.com guest review

Modest accomadtion. Continental breakfast consisted of a cup of coffee and a piece of toast. What continent??????????

Genuine Hotels.com guest review

2012 is the current year, seems like they haven't updated or replaced anything in at least 25 years or more. Chipped and damaged furniture and poor sleep quality due to old mattresses. Just unpleasant visually for such a nice area.

Genuine Hotels.com guest review

WHEN I CALLED FOR SHUTTLE THE PERSON I SPOKE WITH WAS NOT VERY COURTEOUS.WHEN FINALLY GOT TO MY ROOM IT SMELLED STALE AND MUSTY. WHEN I TURNED DOWN THE BED THE SHEETS WERE NOT ONLY DINGY BUT LOOKED AS IF THEY HAD BEEN SLEEPT ON. THE TOWELS WERE VERY DINGY AND HAD BEEN USED. ONE OF THE PILLOWS WAS MISSING A PILLOW CASE.THE TABLE TOPS HAD NOT BEEN CLEANED.I […] WAS VERY TIRED AND FELT UNEASY BECAUSE WHEN I ARRIVED THERE WERE SEVERAL MEN GATHERED OUTSIDE THE ENTRANCE AND 3 OR 4 MORE IN THE LOBBY. I DID NOT SEE ONE FEMALE. I FELT VERY UNEASY AND DREADFULLY DISAPPOINTED.I SLEPTED IN A CHAIR WITH MY FEET PROPED UP. Read more

Genuine Expedia guest review

The hotel is in terrible shape. My door could not close and it eventually came right of the hinges! Not to be recommneded. Worfst breakfeast (and most greay) ever

Genuine Hotels.com guest review

I will never stay here again. I made my reservation weeks in advance. I called and confirmed two rooms next to each other, preferably connecting, with balconies. This was for new year's eve so I requested a late checkout, which I was assured would be no problem. I called the day before to ensure that everything would be as planned and the staff told […] me. It was. Upon arrival we learn that the hotel had stuck my friends in a room with no balcony, nowhere near the other room. So I tell them we want two rooms near each other with balconies like I was told we'd have. The staff seemed really annoyed, as if I was just springing this on them and I was making their life so difficult. We finally got two rooms across the hall and down always from each other but we could deal with it. No big deal. Of course the elevator was out of order, something they might have told us as we loaded two luggage carts in the lobby. Still not too upset at this point...figure there was some miscommunication among the unpleasant staff. I remind them about my late checkout request and they tell me no problem. I told them that I was reminding them at checking like I was told to do over the phone. They tell me to remind them in he morning. What? I'm going to be sleeping late, hence the late checkout on new year's day. Write it down! Incompetence is annoying but purposefully not taking requests seriously while telling guests otherwise is just wrong. They were very different on the phone before I booked the rooms and once we arrived. Of course the rooms were about what I expected after dealing with the staff. Dirty, grungy carpet with very loud ac units. But we had a balcony and friends from out of town so I got over it. We returned to the room after dinner and new year celebrating. Knowing I wouldn't want to get up to remind the front desk of late checkout, I called and told them then. The extremely rude man said it was impossible and kept repeating when checkout time was before hanging up on me. Read more

Genuine Hotels.com guest review

hotel close enough to Coconut Grove and Downtown Miami to make our traveling easier...it was pet friendly just wish I was told the floor that allowed my maltese had no King size beds!(FYI) Other than that.....Happy New Year!

Genuine Hotels.com guest review

The hotel had an elevator problem the 2nd day we stayed there, the free continental breakfast meant 2 toast from the greek restaurant they had on the main lobby, service was great if the guy doesn't need to give his 2 cents comment everytime we ask him for simple stuff, on the night we got there the bathroom clogged and other than that it is fine. neighborhood […] looks pretty scary and pool is very clean Read more

Genuine Hotels.com guest review

The dirtiest Hotel!

Genuine Expedia guest review

I certainly would never rebook this hotel - I had tell them t them to replace shower head as it was 110 years old- fix toilet and fix tub so it drained properly. Very bad experience - if I hadn't prepaid I would have changed!!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is run down but not horribly so. it's in a descent neighborhood with lots of shopping and food within .5 mile. Reasonable pet fee made it a great choice for traveling with our dog.

Genuine Expedia guest review

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Genuine Hotels.com guest review

the place looks like a third world hotel....the bathroom is loaded with mildew, the carpet is shot and the blanket smells

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel staff was not very courteous. While we did arrive fairly early, around 10am or so, they made no effort to accomodate us in any way. They simply told us we could drop our bags off. The parking lot was not visually inviting and very cramped. The beds were extremely uncomfortable. However, the room was relatively clean. It was just not somewhere […] I would recommend to anyone. Read more

Genuine Hotels.com guest review

It's an older hotel. The rooms are ok but the hall ways don't have air conditioning and the bathrooms are poorly ventilated. The pool is nice.

Genuine Hotels.com guest review

It started with us having to wait 1 hour and 20 minutes at the airport for the shuttle. I called the hotel 3 times before it finally picked us up. Seems as though hotel houses Carnival Cruise Line crew and shuttle picks them up first. Carpet in room was filthy, took shower and walked to my bed by the time I got there the bottom of my feet were black. […] The bathtub was dirty and stained. The pool was so dirty, we wouldn't have thought of going into it. The continental breakfast consisted of a cup of coffee or juice (not both) and 2 slices of bread that was barely toasted. No jelly.... The only good thing about this place was the shuttle to the port. That is certainly not enough to stay again. Next time I will pay more and use a Taxi to the hotel and port. Read more

Genuine Expedia guest review

IF YOU GOING TO TAKE A CRUISESS STAY AT THIS HOTEL . HOTEL IS OLD AND CARPET IS SUPER OLD AND DIRTY .

Genuine Hotels.com guest review

Got a room with 2 beds...one was an old mattress, the other is a really really old mattress...had you rolling to the middle of the bed. As for towels gave just two bath size that were on the small bath size type of towel. No plastic liner for the ice bucket!...so not sure how clean the ice buckets are...liners would have been nice. AC...adjustes to […] what the Hotel wants at night when sleeping not what the customer wants, could sleep with no sheets and the room was still HOT! Temp set at 65. Read more

Genuine Hotels.com guest review

The hotel is older and appears somewhat historic. The neighborhood seems safe and the location is very, very good, especially to the Miracle Mile and the Airport. The price is better than most other hotels in the area and the front desk support staff was friendly, courteous and helpful. I would definitely recommend this hotel.

Genuine Hotels.com guest review

The rooms were clean the staff were very pleasant, but the shuttle service to and from the airport and to and from port was terrible. Had to wait more than an hour and when we got to the Hotel the rooms were not ready for another hour.

Genuine Hotels.com guest review

I must say that this hotel is in a great location and the appeal is the free shuttle to the airport and to cruise terminal. However, in the end save your pennies and spend the extra money on a better hotel. When we arrived the original room we were in had black oil stains in the carpet and the air conditioner was broken. They moved us to another room […] with only cold water in the sink and dirty sheets. The hotel is dated and filled with Carnival Cruise Staff who were hanging around and not the most savory looking characters. Beware of the free continental breakfast it is burned toast and water downed orange juice. When we reported that the hot water did not not work in the sink they told us we had to deal with it because the plumber would not be there until monday. This is by far my worse hotel experience and I am glad it was only one night! This hotel makes there money from all the Carnival Cruise staff that it serves and could care less about the people who actually pay for it. In the end don't be lured by the freebies it is not worth it. Read more

Genuine Hotels.com guest review

There might be nice rooms at this hotel. We did not get one of those. The room was likely a low cost version that houses 6 crew for cruise ships. It was not suitable for a vacation. We did arrive late but should still receive a quality room. Disappointed. The day manager did offer a free breakfast but we had to leave.

Genuine Hotels.com guest review