There was no roll out bed as advertised. They charged my credit card for a 150 deposit in addition to the first night already paid- I hope I get my money back! Wouldn't return.Genuine Hotels.com guest review
"Convenient basic accomodations."
Nice boutique hotel only a block from Ocean Drive, Lummus Park and the beach. Staff were all pleasant. Rooms were basic and clean. No frills but a good price for the location. My family (2 seniors, two adult married couples and a six year old) were here two days before a cruise and it met our requirements for a base from which to see and enjoy the South […] beach area. Read moreGenuine Expedia guest review
"Scummy but Cheap"
Thermostat on and off only. Great location for beach access and restaurants. Room is awful, No pool, Have to pay $20 for public parking. You only get what you pay for.Genuine Hotels.com guest review
"I like this place alot"
Convenient with great staff!Genuine Hotels.com guest review
running water was brown, they told me parking was included with price, when arriving that was untrueGenuine Expedia guest review
"Very close to the beach"
i thought it was wonderful but parking was horribleGenuine Hotels.com guest review
"cheap ok hotel next to the beach"
Ok To Stay If You Just Need A Bed Right Next To The Beach. FriendY Staff. Can Hear People Staying Next To YoUr room. Free Wi Fi Sucks!Elevator Too smallGenuine Expedia guest review
"Great Hotel - Great Location"
Very nice place, great location and excellent customer service.Genuine Hotels.com guest review
"OK for Price"
Not bad for price but there are better values. Elevator is scary.Genuine Hotels.com guest review
Good, the renovation will be an improvement but the bed was HARD. service great and we were upgraded and remembered by the front desk staff. Nice touch.Genuine Hotels.com guest review
"Close to beach, but tiny and not worth the $"
Very disappointed. No parking except for two blocks away, and you pay by the hour. It got very expensive! Room was smaller than our bedroom at home, and the bathroom was tiny and cramped. No dresser or drawers for anything, and the AC was either full blast freezing or off and musty. Rooms are very old and paint was peeling. Breakfast was free, which […] I appreciated, but only protein was a yogurt, and everything else was sugar and carbs. Not at all handicap (or in our case, stroller) accessible. Great location to the beach, and housekeeping did a great job cleaning our room during day two. However, I cannot recommend this hotel due to the lack of parking, insane expense of parking two blocks away, and absolutely tiny room. Read moreGenuine Expedia guest review
This hotel has been a disappointing experience. The girl a the reception was as much efficient as a donkey with blinders, kindless and arrogant. Her supervisor/manager I spoke with by phone, wasn't able to do better. Seen that they asked in place for extra fees that I didn't want to pay seen that through Expedia.com were assured to be included, such […] as breakfast, they gave me a very old and sad room, so different from what pictures dictate. And they tried to let me feel unwelcome any way all time long, remembering me that I didn't want to pay the extra fees and had no right for breakfast as mentioned before such as NO WI-FI to me in particular ect. When someone is so rude with you, be sure that will be with others too. The hotel was rated 3 star but if you get a room into the old secondary building, it is no more than 1 star. So, ask in advance for your room to be in the main building to not be disappointed. Or, choose another hotel, that is definetly better. Even if you get a hotfire sale, this hotel do not worth the visit. Read moreGenuine Expedia guest review
"Great staff - very friendly,"
excellent continental breakfast, rooms small but clean. Beware on a cloudy day it will be hard to see, you have to unplug the lamp or TV to charge your cell phone, good location and the price is very reasonable. The staff is so helpful and pleasant the small rooms - which you don't spend any time in anyway right? are a minor concern. plan to spend $26 […] per day on parking - that is the norm for the area. Read moreGenuine Expedia guest review
"definitely got what I paid for"
This place was not as nice as the pictures make it loom but it was pretty good. I would only say that the only thing I didn't like was that the bedding was pretty lame.Genuine Hotels.com guest review
For $90.00 dollar a night in USD was ok. If you have a car, the Valet is $27.00 USD dollars for a 24 hour period. If you rather stay at a better hotel and pay the equivalent is better. This hotel exceeded my expectations. Close to everything in South Beach. If you walk everywhere is excellent! If you have a car you have to deal with the parking. I highly […] recommend this place! The staff was absolutely wonderful!!! Read moreGenuine Hotels.com guest review
"perfect for a short getaway."
Really great spot. 1 block from the beach. Super friendly staff. Plus its a clean hotel, A/C, all the basic necessities, simple breakfast in the morning. The thing for us was its location. Being a foodie there are some amazing places to eat, just within a few blocks. I was only truly disappointed in 1 thing, its one of those beautiful small art deco […] hotels, that has seen plenty of bad band-aid repairs; has terrible decorating, and some illogical bath fixtures. Its a little heartbreaking! But honestly if you can look past it... you will love it, and all its quirky charm. Read moreGenuine Expedia guest review
"Needs major capital and maintaince!!"
Needs major capital and maintaince , Good location for south beach, Staff was the best thing about this hotel, Its got potential with the art deco theme.Genuine Expedia guest review
Great service and lots to doGenuine Hotels.com guest review
"Decent and cheap."
Convenient, decent accomodations, reasonably priced. Decent breakfast included.Genuine Expedia guest review
"Better than expected"
We had a great time. The hotel exceeded our expectations. Our room was clean, the staff was friendly, and only a block from the beach. Everything else is in walking distance. We're planning to stay there again.Genuine Hotels.com guest review
I wasn't expecting much, but they need more comfortable beds. could be better, but over all a good hotel. Would return if the price is reasonable.Genuine Hotels.com guest review
"Toooo close for comfort"
The location of the Hotel could not have been any better! But for the space inside for a room of 5, next time if I want to splurge over $$$ a night I will stay in a bigger room/hotel like the Metropole!Genuine Hotels.com guest review
The hotel was OK, location excellent, staff friendly and polite. hotel is clean, internet connection fast 24 hours a day.Genuine Hotels.com guest review
The rooms wasn't like they say will be it was over price for the pice of room they give usGenuine Hotels.com guest review
"quiet on COLLINS"
Better than disco hotel noise on OCEAN DRIVE QUIETGenuine Hotels.com guest review
"Really loved the location"
We had a great time / but morning breakfast needs more tosters and more room to eatGenuine Hotels.com guest review
Cramped room and shower, but clean and fantastic location close to the beach! Also close to the nightlife, but not too loud to sleep at night. Friendly staff.Genuine Hotels.com guest review
"South Beach Plaza Hotel"
I have to say that we picked this place because of location. It is an older hotel, but nicely maintained. Rooms were clean, stuff - friendly. I think it is ok for the price paid. Room size is ok, beds were quite comfortable. The only complaint is that the walls are thin, you can hear people from next room and noise from the street. We had free breakfast […] which was quite nice, although don't expect much - it is very basic: muffin, bagel, yogurt, banana and tea/ coffee. The bar serves drinks in the evening, there is a nice little backyard were you can seat and enjoy your drink. I wish they also had a restaurant on premises. Overall, the hotel is good for the price they charge. Read moreGenuine Hotels.com guest review
"Adorable, but loud until about 1am"
The hotel is cute, the valet parking affordable, and the location excellent. However, the night club next door is incredibly loud until about 1am. Not a problem if you're on vacation, a bit of an issue if you have to go to bed or get up early for work. Not a problem if you're a heavy sleeper or listen to music, big problem if you're a light sleeper […] or need silence. Read moreGenuine Hotels.com guest review
Hotel was CLEAN and smelled clean. Centrally located to everything I needed in South Beach. Left the car in valet and was able to walk to everything.Genuine Hotels.com guest review
"Close to South Beach!"
The staff were wonderful and the king sized bed and room were perfect for my husband and i. The downsides were the elevator only held three people, the continental breakfast included was heavy on the bread side, offering only yogurt for protein and signs on everything stating "1 person". Then, when we were ready to print our boarding passes, there was […] no business center and the office wouldnt do it for us. We had to be directed 5 or 6 blocks away to a cyber cafe; which of course chaged us for computer time and printing. Not a big expense, it's the principle. Overall, great stay and only a block away from South Beach! Read moreGenuine Expedia guest review
"Stay only when nothing else is available"
No chair in room. Bathroom configuration unsafe and inconvenient. Breakfast items are all sugar and convenience store pastries. Needed: fresh fruit (its Florida!), unsweetened yogurt, unsweetened oatmeal, and fresh bread. Breakfast need not be unhealthy. The coffee was undrinkable -- no excuse.Genuine Expedia guest review
The staff were very professional and made up for any downfall of the hotel. The room was very clean and proper. The common areas need so attention however.Genuine Hotels.com guest review
"not so great...."
Really didn't expect the quality to be what it was. The continental breakfast was not good. Rugs were cleaned and hanging in the cute courtyard on the railings. It just wasn't what I would think of as nice.Genuine Expedia guest review
"Great Price,Great Location."
For the price we paid for a night the hotel was good. We only slept in the hotel at night and during the day we were out exploring. Loved the location Right on Ocean Ave. around all the shops and beach. Overall if you looking for a hotel for a night or two this hotel for the price is worth it.Genuine Hotels.com guest review
"Great for friends and roadtrippers!"
Very simple hotel with great location and basic, comfortable rooms! There is a nice back porch, friendly staff, and good parking available!Genuine Expedia guest review
"Great location, mediocre hotel."
The hotel is very dated. The rooms are small, and there are very few amenities. The location is perfect, however, if you want to be in the middle of the action at south beach.Genuine Expedia guest review
"South beach layover"
Beach plaza. Took my 60plus parents as a family vacation to south beach. Their room 302 was right on the corner facing Collins--too noisy all night long. My room was in the middle back 307 much better. Bed was great, small boutique bathroom but well stocked. Small flat screen and ample AC unit. Bar in hotel was small but great and quiet, patio had lots […] if places to sit and relax. Beach was easy to find and they rent chairs and umbrellas. This hotel is walking distance to everything. It's excellent for that and I had no problem with the staff. Kevon the door man was always cheery and made leaving and coming back a real pleasure...small things but really nice things. Read moreGenuine Hotels.com guest review
"Okay for a short stay"
Upon arriving the service was fast and friendly. The room is clean. However, if you're looking for something romantic this is not the best hotel for that. Great for a short 1 night stay. Close to everything including Ocean Drive. My biggest CON is that another guest entered our room while sleeping. Not sure why their key could access our room. Okay […] overall, would not stay again however. Read moreGenuine Hotels.com guest review
"Great staff/ location,good value for budget travel"
Fresh off a week in a St. Lucian villa may bias my viewpoint but the Plaza Hotel could use a general remodel.While the location was great and the staff accommodating, the hallway and rooms were dated and showed wear and tear. Overall the hotel served my needs-overnight connection home-but for a longer stay spend a little more money (175.00+) for a fresher […] hotel. Read moreGenuine Expedia guest review
Great location but VERY OLD inside rooms. Small bathrooms. Good valet parking. l would recommend ONLY for location!Genuine Expedia guest review
"Not Bad With Friends"
I thought the price matched what I expected. An old hotel in a very convenient location, the place served its purpose. The bar & deck are a nice place to wait or get together with friends. The staff is very friendly & made every effort to please my group. The place needs extensive upgrades but its serviceable. The breakafast you can skip. The parking […] is valet & cost me over $75 for a 3 night stay. It was retrieved in 10 minutes at any time which was key. All in all it deserves no more than a 3-3.25. I would stay again with a group of friends. Read moreGenuine Expedia guest review
"Good weekend spot in South Beach"
The location of this hotel is great. You're walking distance from everything worth seeing in South Beach. As far as the hotel itself, the room is very small and utilitarian. It was very clean though. It was a nice place to stay for three nights. I wouldn't stay here on a family vacation, but I highly recommend it to anyone going to South Beach for a […] few days. I enjoyed my stay and will consider it again the next time I visit. It's a no frills place, that's affordable and clean. Read moreGenuine Hotels.com guest review
They lost one of my bags and try to said that I didn't have it when we arrived to the hotel. After two hours arguing with the front desk and the porter, another gues came to the front desk with the suitcase and claiming that was not hers and was missing one. The hotel personel camaraderie was terrible and the even worse, in addition they treated us […] as if we were liars. when we ask for review the security cameras it was almost impossible to describe the situation and took over an hour to answer us. Thanks it was just one night and we left early to our destination. The only good thing is the location of the hotel if you want to be in the party zone in south beach. Read moreGenuine Hotels.com guest review
"Location Location Location"
This hotel is in a perfect location for the beach, dining and shopping.Genuine Expedia guest review
"found by chance"
I loved my 2 night stay here I just drove down that night and found this hotel. They were so nice to us they let us see the room bebore I booked online they gave free breakfast in the mornings and a glass of wine in the evenings its a block up to the beach and they have everything you need there was no extra fees for my fax that came through or my overnight […] mail they open doors for you and always smiling I would stay again I. Was in room 220 Read moreGenuine Hotels.com guest review
"Good location and value for a short stay"
The hotel was fine for a one-night stay where I didn't plan to spend much time in the room. The location in South Beach is very convenient and I got a low price. The room was small and furnishings dated, so it wouldn't be an ideal place if I planned to relax in the room.Genuine Hotels.com guest review
"Reasonably priced prime location"
Great location with the beach one block away, courteous and friendly staff, and a great room-rate deal off of the Internet made this hotel stay low stress. The pillows were a bit hard on the head for eight hours, but next time I'm in South Beach I'll bring my own and stay again.Genuine Hotels.com guest review
"Stay Away from this hotel"
This is a ONE STAR Hotel - Not a 3 Star. Only good thing about this hotel was its location. Very close to the beach, bars and other downtown shops. But that's about it. Hotel is very old. Lift has a note on it that it can accommodate only 3 persons at a time otherwise it will stop between floors! Very scary. Front desk manager (Sebastian) did not give […] me internet login and password and did not tell me about the complimentary breakfast. Instead he charged me 11 bucks as Resort fee. Unbelievable! Only when I asked him later that night, he gave me internet login and informed me about the complimentary breakfast. Breakfast woman asked my room# before I could get basic breakfast things, bagel, coffee, juice. And only one piece of bagel, apple, coffee was allowed per person. I had to pay $30 to park my car in the nearby parking lot. Basically a worst hotel to stay. Read moreGenuine Hotels.com guest review
"South Beach Plaza Hotel review"
Quite pleasant, close to beach but far enough to be quite at nightGenuine Expedia guest review
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