"Short walk to the beach"
Only stayed one night but the room was clean comfortable and very nice. They provide u with an umbrella and chairs at the beach. I would stay there again. It's in great locationGenuine Expedia guest review
"good location, hidden fees"
The hotel was a standard four star hotel, nothing special nothing exceptional. they do have hidden fees, read the fine print when you book! Otherwise miami beach is great!Genuine Hotels.com guest review
"Great hotel for couples."
We had great service, room was clean and we will stay at this hotel again.Genuine Expedia guest review
Make sure you read the fine print, but overall I enjoyed my stay and the staff was very helpful. I would stay again!Genuine Expedia guest review
I enjoyed my stay. This hotel have nice size rooms compared to others on the beach. I like this more than some of the other more expensive one on the beachGenuine Hotels.com guest review
"So much fun"
Had a blast. Rooms were pretty and reasonably priced. Would definitely visit again.Genuine Hotels.com guest review
"Great boutique hotel downtown"
My wife and I stayed at the Bentley for a long weekend. The room was spacious and clean, front desk and maintenance were top-notch, and the location was great. Definitely reccommend.Genuine Expedia guest review
""Very unhappy customer""
The staff were rude, the hotel want in the best condition and my reservations were wrong and the hotel staff didn't try to accommodate me in any way. I called to confirm my check in and room size stating I would definitely need two beds and when I checked in I was told the hotel doesn't have any rooms that have two beds. Very unhappy and completely […] dissatisfied with my stay. Read moreGenuine Expedia guest review
When we arrive, the room smelled of very strong bleach. A hotel employee was in our room when we unlocked our door. She said she was checking on the condition of the wet floor (no carpet in room, floors are all tile). We were wondering why the bleach smell was so strong - did someone get sick in the room and they were using strong bleach to clean up? […] The faucet in the shower did not work well - it took a LONG time to get hot water to come out - had to "fiddle" with the faucet to find the hot water spot. The bathroom sink did not drain well - we stuck q-tips in drain to keep it open and draining. Otherwise it would fill to the top and drain out of the "drain hole" in the sink. We paid for our room 100% before checking in. When we arrived, we were required to give a credit card # for "accidentials". Upon checking out 2 days later, we were told we owed $56 additional "facility fee". We were not informed of a "facility fee" and did not know anything about it. We questionned it but, at this point, they had our credit card # and charged the fee. Read moreGenuine Hotels.com guest review
Our stay at the Bentley was okay. Just a warning to those who are looking for proximity to the beach: the Bentley's "beach access" is not right outside their door. You have to walk 4 blocks down and two blocks over to get to the beach (about a 10 minute walk). We arrived early and were told our rooms were not ready but we would receive a call as soon […] as they were. The lobby is the size of a closet so we had to leave and walk around town, which was fine except for the monsoon rains and the fact that the hotel "forgot" to call us when our room was available. The condition of the room was fine: clean and well put together. The elevator was broken our entire stay, forcing us to use the service elevator, which is where they keep all of their trash cans so it reaked of hot garbage every time we left the hotel. Valet parking was a challenge as well. You have to call the front desk 15 minutes prior to needing your car so they can go run 3 blocks to get it and bring it back. We called about 20 minutes before we needed it, went down expecting our car to be ready, only to be told the front desk never notified them we needed it. We were late to our dinner reservations as a result. We made sure to go down to valet directly the day we left so we would not be late for our flight. None of our experiences at the Bentley were the end of the world, but just not what I expected from a 4 star hotel in South Beach and certainly not worth the price tag. Read moreGenuine Hotels.com guest review
The outside needs wrk on the aesthetics, but the inside is gorgeous. Be careful with valet.... they scratched my car!!!!!Genuine Hotels.com guest review
Perhaps it was because the staff was overwhelmed by spring break, but service was subpar with respect to room cleaning, valet and pool/hot tub cleanliness. If not for the location, all would have been lost.Genuine Hotels.com guest review
"dont expect much in the south beach area"
location great...in the heart of the action very small bathroom, only one sink, shower hot cold did not adjust..took a long time to get warm...only one setting, sink stopper did not work. hot water valve on the bidet did not work furniture was banged up...suppose since the hotel is in the heart of spring break area they do not want to invest in upkeep.. walls […] thin...person above was jumping up and down at 3am $30 a night to park bed comfortable no mirror or place for a woman to put on makeup....except the bathroom mirror, but then no room for anyone else to get ready at the same time. i have heard that this type hotel is the norm for the south beach area. if you want to be in the area then you need to expect that these hotels do not compare at all to Las Vegas or Cancun hotels that cost the same. if you want to be in the area then this hotel probably is as good as any. We had a suite which had a bedroom, bathroom, living room and kitchenette. Read moreGenuine Expedia guest review
"Nice but Noisy"
We Made an error while we were choosing this hotel. We thought it was the Benchley Hilton a much different experience. This small deco boutique sits atop a restaurant on Ocean Avenue and blasts music from 6:30 AM until 2 AM. The Young people staying there come home very late at night and have no idea how to behave in a hotel so we were awakened not […] very pleasantly. This is not a hotel for older meaning over 50 couples who want to relax. But if you're young and can take it go for it! Read moreGenuine Hotels.com guest review
I think we could have done better at the same price point. Hotel looks as though last renovated in the 80's. Every thing seemed very worn. For example bathroom door grimy, paint worn off cover plate screws, hot water "H" missing from faucet Good location. The morning front desk staff is really nice. Seems popular with Europeans who will appreciate […] the bidet and not mind that the bed seemed smaller than a queen. Read moreGenuine Expedia guest review
THE HOTEL IS IN A GREAT LOCATION AND THEY HAVE A PRIVATE BEACH ABOUT 4 BLOCKS AWAY. fRIENDLY STAFF ABLE TO ANSWER MOST QUESTIONS ABOUT SERVICES AND ACTIVITIES IN SOUTH BEACH.Genuine Expedia guest review
"Plan to return"
Good location, across from the park, in a less congested area of Ocean Drive. Decent rooftop pool & hot tub with a beautiful view. Rooms are spacious, bathrooms small but nice.Genuine Expedia guest review
Response by Bentley Hotel South Beach Dear Guest, Thank you for taking the time to comment regarding your stay at the Bentley South Beach. We are grateful for this great review and appreciate the time to provide your feedback. we are looking forward to have you at the Bentley in the near future. Regards,
"Great Hotel for people they want have fun ."
Te staff was so nice and help me in any kind ,because Ernst was not feeling right. The Hotel is good situataet, because of the location.I will go back again because of the people there are working there.Genuine Expedia guest review
"Lots of room"
Great size room if your're looking for more than the standard hotel room. Could have used a little facelift but for location, size, and price, overall value. Pool area not so great.Genuine Hotels.com guest review
"Great stay ---"
We come to SoBe quite often and have always stayed in the big hotels on Collins. I THOUGHT I was booking "the Kardashian Bentley" - as a surprise for my teenage daughter. Turns out there are many "Bentley" hotels - unrelated except in name. The Kardashian Bentley is "the Hilton Bentley" - also on Ocean - but across the street on the beach a few blocks […] south. The one we stayed is across the street from the ocean - with an unobstructed ocean view (the park is across the street). It is in one of the historic art deco buildings - 5 floors - with one of the (obnoxious) street cafes. That said --- the hotel was a surprise! I booked a one bedroom suite. It had a FULL kitchen. The living room had white muslin covered furniture. The bedroom was a good size = and the bed was very comfy with high thread count white sheets/duvet. No tub, but the bathroom was well appointed. Problem - the sofa bed was really bad quality for sleeping. No one will enjoy sleeping on that thing. Had we stayed longer I would have asked for a roll-away (the regular mattress type). Location was great for SoBe - Walgreen's, liquor store - both around the corner. Starbucks and a cool coffee bar/shop a few blocks away. At first they tried to give us a "city view" -but, when I politely pressed, we ended up with a full ocean view (no balcony). We liked it - and will consider returning on our next trip. Read moreGenuine Hotels.com guest review
"terrific hotel for location"
Great staff, very nice room and bathroom. Getting into the hotel you go thru a restaurants outside seating, To get a bellman you have to go up in the elevator to the 2nd floor which is the front desk. Great location and pool on the roof.Genuine Expedia guest review
Upon checking-in in our room, there was a certain smell we noticed right away. It's either garbage mixed in with some air freshener. Just wasn't pleasant. We told the manager at the desk and he showed us another room which was more acceptable. The manager- Carlos- was very accomodating and pleasant. He did not give us a hard time. Our stay in the hotel […] was quite pleasing at the end and we enjoyed our stay. The included breakfast is always a plus and we appreciate it! Read moreGenuine Expedia guest review
Great location, good service a bit run down. We stayed two nights in two different weeks. We enjoyed the Penthouse rooms. Very nice and spacious. The hotel itself is a little beat up and in need of some cosmetic repair. Staff was very attentive.Genuine Expedia guest review
"Great New Year's Getaway"
We had a New Year's getaway in South Beach. This hotel was perfect. It was clean and comfortable with a touch of nostalgia. The city closes the street in front of the hotel so you have all access walking for the rest of the night (and the following morning). The rooftop pool is a great spot to watch 3 different fireworks display at night. We had a great […] time and plan on going back next year. Read moreGenuine Expedia guest review
"Great hotel for couples to get away at"
Relaxing place . Can also be right in the thick of the South Beach scene once the sun goes down.Genuine Expedia guest review
"Great hotel for the overall South Beach experience"
I love this hotel and would say again in a minute.Genuine Expedia guest review
Overall great experience; courteous staff, decent continental breakfast, and clean, spacious rooms. Despite being right on Ocean Av, inside the hotel was extremely quiet. The rooftop pool and jacuzzi with amazing ocean view was a huge treat. Unfortunately the front desk person who checked us in was very mean and anti-hospitality. He gave us possibly […] the darkest room with a tiny window, telling us that's what we paid for and there is nothing else available. There were apparently other empty rooms available, so we spoke with another hotel staff (who was super nice) the following day and he switched us to a bright and sunny room with a balcony :) Room comes with a kitchenette which is nice for longer stays. Read moreGenuine Expedia guest review
"Great Location - friendly staff!"
Pros: Very friendly staff. Location is Perfect. Cons: The $30 per day Valet parking fee. We had a very positive experience with The Bentley Hotel. The front desk staff had answers to everything we needed and seemed like he wanted to help us out. The location is perfect - you can stumble out into the beach, the bars and the restaurants. It was slightly […] pricey but that was also a function of the timing of our stay. Read moreGenuine Expedia guest review
"Great for couples!"
The hotel is on Ocean Drive just at the corner of Fifth Ave. The beach club service is great. The hotel is not very new but it is clean and comfortable. Bathrooms are on the smaller side. Overall a good hotel.Genuine Expedia guest review
"Not a Boutique Hotel!"
This hotel is in a great position but our room and balcony was overlooking a car lot. The general areas are in need of maintenance and feels like its decaying (peeling paint, chips, paint drips) Although advertised there is NO GYM. Breakfast feels cheap with coffee in paper cups and only 4 tables! I was awoken at 6:45 am on Sunday by the front desk […] asking if this was the number for the PH. It wasn't and got no apology for waking us up. The receptionists make no effort to greet you, they didn't seem to care at check in or check out - not a warm welcome. The upside is the use of the beach club and also that the rooms are well proportioned and clean and I suspect if you are not in room 403 overlooking the car lot you will have a more uplifting vacation but if you thought you were paying for a room with a reasonable view and the use of a gym in a well maintained facility then you would feel a little bit like you had just overpaid for your stay!!!! Read moreGenuine Hotels.com guest review
"Close to all Tourist spots"
They do not tell you that they stick you with an additional $50.00 a day charge for going to the beach! Boo!Genuine Hotels.com guest review
We couldn't have been happier with our stay there. The Bentley has it all. Being right at 5th street and ocean, this hotel is right in the thick of things in south beach. Our room was spacious, clean, comfortable, and equipped with everything we could ever want including a fridge, microwave, plates, silverware, and the list goes on and on. The front […] desk staff were extremely courteous, classy, and helpful. To top it all off, our room was very reasonably priced to boot. The only aspect of our stay that I can think of that could use improvement was the continental breakfast --- its fairly minimal with just pastries, juice, and coffee. However, I suppose that's to be expected for a smaller hotel, and if you are having breakfast at the hotel then you aren't doing south beach right :-). In summary: the Bentley is the perfect place to stay in South beach, and I've tried quite a few over the years. Read moreGenuine Hotels.com guest review
"The Bentley Hotel - South Beach, Miami"
I thought the hotel & employees were great!! Very nice & accomodating. the beds are extrememly comfortable! The only complaint I have is that their window coverings don't keep the room dark in the morning. I just like to sleep ;-) thanks!Genuine Hotels.com guest review
right in the heart of south beach, convienient valet parking, restaurants everywhere.Genuine Hotels.com guest review
"Had a great time"
It was our first trip to Miami, great place and great hotel. We feel welcomed the time we stepped in the hotel. Very spacious and clean room. Great location. I will definitely recommend this hotel. p.s. Try their rooftop pool in the evening, overlooking the ocean and private beach. Its more than you paid for.Genuine Expedia guest review
"In the center of everything!"
clean, but the view was horrible. would have liked a view of the ocean considering i has a suiteGenuine Expedia guest review
Overpriced and overated hotel. I'll give it 1 star. I've had a better experience in a motel 8. Hidden charges (i.e. parking fees and resort fee totalling to $60 extra per day). 30+ minute wait to get your car from valet parking. Suite room very small. No ice available. Cable TV not working in room. Complementary breakfast a joke. One muffin and bitter […] OJ, cereal with not milk or bowls! Pool water dirty. Balcony furniture cheap and flimsy. Shower cold/hot indicators are reversed. Be ready to trip on exit door to the balcony. It's dangerous. The list goes but I don't have the time. Read moreGenuine Hotels.com guest review
"okay but been in better.."
cool.. I have been in better. However I will stay again.Genuine Expedia guest review
"Two steps of the historic Art Deco District"
Nice, cosy, good continental breakfast each morning on terrass. Always fresh apples on the desk. Two steps of the historic Art Deco district, live music, boardwalk, rental bykes, and the beach. Swimming Pool on roof top with sea view.Genuine Expedia guest review
The hotel was great. Clean and the staff were great as well.Genuine Expedia guest review
"My Miami Stay"
Very nice stay. Would recommend updating the furniture. The furniture is very warned. When we booked the trip the picture shown was a misrepresentation of the room we were actually in. Would appreciate them showing the actually room instead of their partner hotel the Hilton Bentley Hotel.Genuine Expedia guest review
It's was a not bad it all, location is good close to the beach and night life!Genuine Expedia guest review
"I will be back"
best service I ever had in south beach.Will revist the hotel and request room 502.Genuine Expedia guest review
A little old. Furniture not secure. This hotel has potential but not worth what it cost to stay there.Genuine Hotels.com guest review
"Great Location..Hotel lacking"
What a weird experience... We (2 adults and 2 kids) arrived to a great suite (the kids didn't mind the bad sleeper sofa) we unpacked, and enjoyed a few hours at the great rooftop pool. The location is great not too loud and convenient to many great South Beach locations. The beach club was a haul for two youngsters ( 3 & 6 ), but was very nice once […] we got there. Our plan was to hit the beach until lunch or so and then enjoy the pool each afternoon. This was not to be... The pool was closed the rest of our visit (3 of the 4 afternoons of our visit). They told us we could use the pool next door but it was also closed for service until after dinner on our final night. I understand the need for service but we weren't informed of any of this by the front desk. We would pick up towels and head to the pool only to be met by caution tape and an empty pool. We would then head to the neighboring pool and be informed that the pool was also closed. My wife and I could handle this, but try telling that to two children who wanted some play time. They said the sundeck was open, perfect for roasting your kids without a pool. The continental breakfast was lacking. No Fruit in Florida??? two choices of cereal, no toast or butter and bad coffee.. I walked (1 mile total) to the Publix and bought strawberries and bread for our breakfasts Read moreGenuine Expedia guest review
"Bentley Hotel South Beach"
Very disappointing. Room was big enough but stains on the carpet, dingy hallway, weird smells... and $65 overnight parking. Will certainly not come back.Genuine Hotels.com guest review
"BEST LOCATION AND SERVICES"
Nervous about staying here because Trip Advisor had some negative reviews. GLAD I did not listen to them. This hotel was great. The location is the BEST in SoBe and the room was great. When I was leaving the hotel for dinner our last night I mentioned in passing that I needed to buy bandaids for a blister on my foot from some Fabulous shoes I wore the […] night before. The desk clerk actually stopped me and gave me a bandaid and said, have a good night. Nice people are hard to find in Miami sometimes but this hotel has some. Great romantic getaway but probably not the best option if you are bringing kids. Read moreGenuine Hotels.com guest review
Great Location, Easy to access, and Friendly staffs.Genuine Expedia guest review
"Bentley Hotel South Beach"
Convenient and amenities were greatGenuine Hotels.com guest review
"Both Relaxing and Exciting Stay"
The staff was very friendly and accomodating. Continental breakfast was a nice start to the day as well. Pool and hot tub were a great escape yet the hotel was right in the middle of all the action.Genuine Expedia guest review
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