All hotels in Lausanne, Switzerland
1 room, 2 adults
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Rue Caroline 5, Lausanne, VD, 1003, Switzerland, ‏‎800-491-6126
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3.6 / 5Good

Score breakdown (from 87 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.9
  • Comfort
    3.5
  • Condition
    3.4
  • Neighborhood
    4.2

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"hotel city :Lausanne"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
mes déplacements sur Lausanne sont programmés désormais via hôtel city : accueillant,propre,au centre ville
Genuine Expedia guest review
Other trip Oct 29, 2012
gérard
FR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Central of the town but far from the railway station (about 20 min walk). But it is easy to access if you use the metro (2nd stop from GARE Lausanne). When you stay the hotel, you can get the Public transportation card. It was very useful. Little noisy due to tram. The room was clean, good staff. 街の中心に位置しているが、鉄道の駅からは遠い。坂が多い街なので、トランクを持って徒歩で移動する場合は20分くらいかかるが、地下鉄を使えば2駅目なので問題ない。また、ホテルでもらえる公共交通機関乗り放題のカードがとても便利だった。トラムがホテルのすぐ隣を走るので、ややうるさい。部屋は清潔。スタッフも親切。
Genuine Hotels.com guest review
1 night romance trip Oct 5, 2012
Laus1210
JP
3.0 / 5Good
"emplacement à coté de notre famille!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Cette fois nous étions au premier étage, la chambre n'étant pas climatisée, il faisait chaud et nous aurions aimé pouvoir ouvrir la fenêtre.... mais rue très très bruyante, à 4 h du mat des gens dansaient dans la rue au son de leur auto radio.... Bref, la nuit fut courte.....Sinon l'accueil est toujours aussi sympathique et le buffet du petit déj est très complet.
Genuine Hotels.com guest review
1 night trip Aug 8, 2012
Catherine
FR
2.0 / 5Fair
"Trop de bruit côté rues."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    5.0
Chambres trop bruyantes du côté des rues et vraiment trop chaudes;on ne peut ouvrir les fenêtres à cause du bruit. Sinon, tout est très bien.
Genuine Hotels.com guest review
1 night trip Jul 30, 2012
Dialley
FR
5.0 / 5Outstanding
"Bom, limpo e muito bem localizado"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Adoramos Lausanne e, em grande parte, isso se deveu à excelente localização do Hotel City. Localizado no centro histórico, a 200 m da catedral e a poucos metros de um comércio vibrante, o City fica também na porta do metrô (cujas passagens são totalmente cobertas pelo hotel durante toda a estadia), que leva o hóspede a todos os pontos de interesse da cidade, incluindo a orla do lago. O hotel é confortável, limpo, e nosso quarto tinha uma vista incrível para a cidade e a catedral. Se um dia voltar a Lausanne, quero ficar no City! O ponto fraco é que o café da manhã, embora seja oferecido, não está incluído na diária e não é barato. Mas isso, na Suíça, é norma geral.
Genuine Hotels.com guest review
2 night romance trip Jul 21, 2012
Fausto
BR
4.0 / 5Excellent
"ロケーションはGOOD"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
City Hotelはローザンヌ駅から3駅目の真ん前にありました。近くにはCoopもMigrosもあり便利でしたが、夜外が騒がしくぐっすり眠れませんでした。バスルームとは別に水道があり、コーヒーを淹れられたのはよかったです。
Genuine Hotels.com guest review
1 night family trip Jul 14, 2012
A Traveler
JP
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    3.0
Genuine Venere guest review
Other trip Aug 13, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Sep 17, 2012
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
4 night trip Sep 21, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jun 29, 2014
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Feb 5, 2014
A Traveler
IE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip Jul 30, 2012
A Traveler
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Jun 30, 2012
A Traveler
AU
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Feb 17, 2015
Guillaume
FR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip with friends Oct 4, 2014
Hubert
CH
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Aug 19, 2014
A Traveler
CH
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Jul 28, 2014
A Traveler
CH
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Jul 21, 2014
A Traveler
SE
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Jul 11, 2014
Marcus holten
SE
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night romance trip Jun 21, 2014
A Traveler
CH
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip May 29, 2014
A Traveler
CH
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip May 9, 2014
A Traveler
IT
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Mar 14, 2014
A Traveler
CH
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night business trip Nov 25, 2013
DD
FR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Oct 19, 2013
A Traveler
DK
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Sep 16, 2013
hugues
FR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Jun 11, 2013
A Traveler
FR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
Genuine Venere guest review
Other trip May 7, 2013
A Traveler
DE
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night business trip Apr 10, 2013
A Traveler
FR
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Feb 5, 2013
A Traveler
CH
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Dec 12, 2012
A Traveler
CH
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip Oct 9, 2012
A Traveler
FI
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Romance trip Oct 3, 2012
A Traveler
CH
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Sep 17, 2012
A Traveler
CH
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
5 night business trip Aug 28, 2012
A Traveler
BE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night romance trip Aug 25, 2012
A Traveler
SE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Aug 13, 2012
Guillebert
FR

TripAdvisor reviews for Hotel City

Overall rating:Based on 110 traveler reviews

Most recent traveler reviews:

Overall Rating
"So near so far. "
07/04/15 Geoff H
For somewhere centrally located this hotel is ideal. The rooms and corridors are nicely done with a nod to some fine boutique hotel touches. However, for a comfortable stay during a hot spell it is not a place I'd recommend. There is no air conditioning although the hotels advertises that fans are in the rooms. I'm afraid they will only move very hot air around. Situated next to a busy road makes opening the windows and sleeping impossible unless you have drunk Lake Geneva in wine. The shrug of shoulders from the receptionist when I settled an expensive bill for my two nights made me think they've heard it before but aren't going to bother changing.
Overall Rating
"For same price there are nicer places. Just redone but bad service and no A/C"
06/23/15 singerontheroad
I stayed one night in one of their newly redone rooms. Nicely done. Modern. A little dark. But that was not the problem. They did not tell me that they were doing a major rework of the buildong. The nocif industrial paint odors filled the room. Very loud constrution work and no air conditioning. Just a ceiling fan! There was a little kitchenette that cost 25F/pernnight to use. And the buffet breafast was made of low class foods. Nicely situated but you can tell that the management doesn't really care about it's guest. I supposed to stay 4 nights. I stayed one. And asked to be move to another another hotel which they did with reluctance. It's too bad because it is nicely situated. And the breakfast veranda is very nice.
Overall Rating
"Convenient location, good accommodations"
06/10/15 bartmankc Kansas City, Missouri
We stayed here on a recent swing through Switzerland. The hotel's location is very convenient to the old downtown area, & just a short train ride to the bay area from the adjacent stop. The construction in progress is a bit of an inconvenience in the lobby & elevator areas, but not terribly so. Our room was well-appointed & comfortable, larger than many rooms in Europe. Desk staff was friendly & helpful, & the breakfast was very adequate. For the location & quality of accommodations, the hotel was quite reasonably priced & a good value.
Overall Rating
"If only one could avoid"
06/04/15 HospitalitySearch Warsaw, Poland
Eggs from pouch, coffee & milk from powder, undrinkable orange juice, ham & cheese you can hardly swallow, to sum up, breakfast simply awful. There is something wrong with majority of the rooms, even afterh the refurbishment, tv doesn't work, shower is half showering, comfortable bed, but because of the high bevels on the top floor (lift doesn't take you there, so you need to go up one floor using stairs) you hit the ceiling with your head every time you stand up from your bed.
Overall Rating
"Good location"
05/26/15 Emil S
The hotel's location is perfect at the center of the city near all means of transport. Good room. Very quiet. Wifi is variable sometimes weak sometimes strong. I think the overall is very good. I liked it.
Overall Rating
"Very well located decent hotel"
05/26/15 Ezdiver Lausanne, Switzerland
If you want to visit the Lausanne area and not bother driving, this is the best deal around. Nothing fancy, but impeccably clean, quiet, good service, and right on a public transport hub with several bus lines and metro literally just out the door. Even better is that the hotel provides free public transport to its guests. We almost forgive the lack of an in-house restaurant as there are many in the immediate surroundings. Across the bridge is the Lausanne Cathedral which is well worth visiting.
Overall Rating
"Central but otherwise terrible"
05/04/15 dri126 Jena, Germany
I had to stay in this hotel during a business trip to Lausanne. If you travel by car there is no chance of parking in front of the hotel, not even for quickly depositing your luggage n the hotel. There is a garage ca. 500 meters away from the hotel but you have to carry your luggage up a hill. The hotel itself looks nice at the first glance but once I got into my room I wasn't too happy anymore. There were stains on the sheets and rug. The drain the shower was dirty with spots of mold. The tap was dirty and incrustrated. At nigh the toilett made strange noises. All in all this was a very bad stay and I can only recommend to not use this hotel.
Overall Rating
"Comfortable and affordable"
04/21/15 K M Boston, Massachusetts
I needed a last-minute booking since my airBnB host cancelled right before an important trip to Lausanne. The room was well-maintained and comfortable, and the breakfast in the morning was nice. The staff were polite and courteous. I would stay here again.
Overall Rating
"Good, Central Location, but very basic and sad"
04/13/15 Nate H Frankfurt, Germany
The Hotel is smack in the middle of town, 5 min walk from the old city or the shopping areas, so this is great. The views from the room over the cathedral; also good. But the hotel is stuck in the past and, like many hotels in Lausanne and Vevey, has not been updated since the 60´s or 70´s. Very basic amenities in line with a 3 star hotel, but again stuck in the past. It is relatively cheap for Lausanne, but do keep in mind that everything in Switzerland is expensive - so outside of Swiss, paying this much money for such a room is not hear of. So all in all, well located, with nice views. But if you want comfort, this is not for you.
Overall Rating
"Well located, a bit grim, but can't judge before renovation is complete"
04/09/15 marcopolo1964 paris
The hotel is being renovated floor-by-floor so it's a bit hard to judge fairly. The price is certainly right, being far cheaper than other hotels in Lausanne. It's in the center of town, which, beware, is NOT the lakefront. The hotel is right above a metro station, minutes from the cathedral and pedestrian shopping streets. My room was functional and comfortable but the hotel is a bit on the grimly modern style. I hope they improve the breakfast buffet which was very limited during my stay. But as I said, not totally fair to judge a hotel in the midst of a renovation.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews