"friendly, small, great location"
have been staying here for several years, always great service, attentive to your requests, love the restaurant/bar and of course you have BH a couple of blocks away. all this for under $200.Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills And we have been loving to have you stay with us for these years! Your friends, James, Susan and the team,
It's was beautiful room were clean and modern, service was fantastic.Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thanks, Our renovations are now complete in the guest rooms. Warm regards, James and Susan - Guest Care
Lovely property, close to all that Beverly HIlls has to offer. Great staff, comfortable room, delicious food and the Thursday night entertainment was incredible! Treat yourself to a stay at this property!Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thank you for your kind comments and for your particular praise of our Thursday jazz nights. Many thanks, Susan and James - Guest Care
We knew up-front the room would be small, but decided that was a trade-off for the great location. Within walking distance of many great restaurants and Rodeo Drive. However, parking was definitely an issue. Choosing not to pay for the over-priced valet, we had to make frequent runs to move the car out of the lot (good price for overnight in the City […] lot) or to feed the meter (cheaper than the lot during the daytime, but only good for 1 hour at a time). Also, the shower and bathroom floor were grey cement, not attractive for an otherwise pretty room. Turn-down service and complimentary water was for the first night only. Room was kept clean. Room service charged well above the menu price of the items (pre-tip). Read moreGenuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thank you for your kind comments about our location and rooms. Yes, if you bring a car to Beverly Hills, our dedicated valet service is available at $28 a day with the ability to go in and out as many times as you wish. This rate is at or below other valet services in our area. We are pleased that you did not get a ticket, parking on the street. Well done! Best wishes, Susan and James - Guest Care
"I will be back!"
A very quaint hotel with great staff, great on-site restaurant and bar. The location is the best! Shopping and eateries within walking distance. I will be staying here again when I return to Beverly Hills.Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills You are kind. We will pass on your compliments to the guest care team and the Exec Chef. All best wishes, Susan and James
"Convenient to where I needed to be"
Room was small. Great location for us. Beautiful area. Friendly staff. Would stay here again.Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thank you for your kind comments. Yes, our less expensive rooms are small, compact for those who are traveling to Beverly Hills looking for affordability. Our larger rooms are, however, more expensive. Our best wishes, Susan and James - Guest care
"Good value in Beverly Hills"
Staff friendly and helpful. Breakfast good. Deluxe room a little small. Our room was on the first floor near the entrance and was noisy at night. Overall, booked through hotels.com it was a good value for the location.Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thank you for your kind comments and note about our good value as a Beverly Hills hotel. Many thanks, Susan and James - Guest care Team
"Great botique hotel in heart of Beverly Hills"
Boutique hotel with European feel in heart of Beverly Hills. Highly recommended.Genuine Expedia guest review
Response by The Crescent - Beverly Hills And that is how we also like to think of ourselves! Many thanks for your comments, Susan and James - Guest Care
"Charming and smack in the middle of great location"
Room was small, but clean. Loved staff, lounge and patio area are charming, met some nice people there. Location is wonderful, close to everything. Disclaimer: I got 2 nights deal real cheap half price, normally they are nowhere below 200 a night.Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thank you for your notes about the "deal" that you got. Yes, we do have deals. How fine that you were able to meet other guests out on the terrace. That is exactly what we wish for. Best wishes, Susan and James - Guest Care
"made me feel at home"
if only all hotels were this good.Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills How kind! We are grateful for all of our terrific guests. Susan and James - Guest Care
"For the price? Brilliant. Totally recommend"
The staff were so fantastically friendly - nothing was ever too much trouble. Charming courtyard to sit outside and enjoy breakfast, super comfortable bed, clean room - a very boutique feel about this hotel. I would absolutely stay here again.Genuine Expedia guest review
Response by The Crescent - Beverly Hills Thank you for your kind comments about our small Beverly Hills hotel. We will pass on your comments about the staff and kitchen/courtyard team to them at our meeting today. Have fine travels, Susan and James, Guest Care
They put me by the stairs. I didn't think it would be such a big deal but it was. And the room is tiny and the TV sucked. More spent on the bedding than the bathroom fixtures, it seemed. Everyone was very pleasant, it wasjust very loud and that was a huge issue.Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills We are deeply sorry that you found our least expensive room too close to the stairs and were disturbed by people using them. The room is our most affordable as it is distinctly small which is why we offer to store your suitcases for you, so that we may give you as much room as we can. With our regrets, Susan and James - Guest Care
"A motel in a nice neighborhood"
This hotel got a bar/lunge right below the room and people shout in the bar till 12AM. No way to get a good night. Room is extremely small. Parking is valet only 28$/night). The only bright spot is the nice surroundings.Genuine Expedia guest review
Response by The Crescent - Beverly Hills Our apologies to you. Yes we do have an active bar lounge and restaurant and we do have jazz performances every Thursday evening. From your description, we would say that you were staying in our most affordable room and, yes, it is indeed small - which is why it is so affordable. Valet parking is really the only option in Beverly Hills as the municipal lots do not actually allow overnight parking. We certainly wish that they did. Regards, Susan and James - Guest Care.
Room was too small. Inconvenient too small closet and no drawer space. Bathroom had no tub. Very good towels but shredded old bathmat. Some interior work in progress very annoying to come in and out. Service excellent. All staff members friendly and helpful. Delicious morning coffee. Valet parking awkward after 11PM. very comfortable bed.Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thank you for your compliments about our staff, service and bed. We do have larger rooms at higher rates, although they do, of course, sell before the smallest room, that I believe you were in. That the rooms are small is why we offer to store your luggage. No, our bathrooms do not have tubs. We are awaiting order of completely new bath linen. The renovations are nearing completion. Thank you, Guest Care Team - Susan and James
This was one of the best places we've ever stayed. The staff was beyond courteous and helpful and the hotel itself was lovely and in a very convenient location. They were accommodating and then some. Would recommend this hotel to anyone--and very reasonably priced for Beverly Hills!Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills Your compliments are kind; we have told the team of your comments. We do try to give the best guest care for the rates that we charge - as we are in the heart of Beverly Hills. Again thanks so much, James and Susan, Guest Care Team
"Great cozy hotel in the heart of Beverly Hills"
Great cozy hotel in the heart of Beverly Hills. In walking distance of major shopping stores and great restaurants.Genuine Expedia guest review
Response by The Crescent - Beverly Hills Thanks for your comments about our Beverly Hills hotel, right in the heart of 90210 - with all the restaurants, celebrities and shopping. Did you try our restaurant and bar-lounge with outdoor terrace? Thanks, Guest care Team, James and Susan
"Good price for the location"
Very attentive & courteous staff.Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thank you for your kind thoughts about our staff here at our Beverly Hills hotel. Guest Care Team, James & Susan
"Surprise Beverly Hills"
Service was excellent. The location was perfect. The quaint little bar was warm and welcoming. The room was small but big enough.Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills You are kind to have notice the staff and the location of a hotel smack in the middle of Beverly Hills. Guest Care Team, James & Susan
The room is very small for a very expensive price. No tables and chairs. We can hear all the noises from upstairs and outside. The a/c wasn't working very well. Minimal space to move around.Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills We are sorry that you were not comfortable in one of our smallest rooms. We do have larger ones, but, regrettably, they so sell out even though they are at a higher rate. Yes, in these small rooms, there is minimal space, which is why we offer to take your suitcases away after you have unpacked into the bureau. Thank you, Guest care Team - Susan an James
"Enjoyed our stay alot"
Winston was the BEST.. above and beyond the call.Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thank you. we will pass your kind comment on to Winston. All care,' Susan and James, Guest Care
"My Fav Place"
Perfect BH location, consistently great service, and nice room- its the perfect boutique hotel. I will keep going back!Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thanks for your kind opinion about our Beverly Hills boutique hotel, its prime BH location, our guest care and room style. Thanks for coming again.
Central to everything in Beverly Hill A+Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thanks so much for your note about our centrally located Beverly Hills hotel.
"A small, European style boutique"
The hotel is very conveniently located in the heart of Beverly Hills and it's mostly easy to find, but there is no large sign, so be on the look out for it! The lobby is small and there are steps up to the lobby and up to the rooms, so beware if you have special accessibility needs or have a bad back - of course the staff will take your luggage up at […] check in and you can call for someone to help you down, but, it's something to keep in mind. The rooms are very small - European sized - but they are big enough for a queen sized bed and small table chair. The room was clean, stylish, and had Philosophy brand soaps. The only complaint that I have is that there is live music in the lounge some nights until 10pm and it is LOUD all the way through the hotel. I was in room 208 which is at one end of the building and at one end of the building and down a flight of stairs was the lounge, so beware if you've had a long day or want some quiet in the evening. Read moreGenuine Hotels.com guest review
Response by The Crescent - Beverly Hills Hello and thanks for your detailed comments. Yes, we do have music in the lounge up to 10PM for our guests. We are sorry that you felt that it was intrusive. We also do have ramps as well as stairs for accessibility. Many thanks for choosing to stay with us.
Great location but room is very small. Great for one person but pushes the envelope with 2! My kind of hotel though since I don't spend much time in the room to begin with! The staff was A+! Very accommodating and helpful. I would definitely stay again!Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thank you for noting that some of our rooms are very compact. and the rates for those rooms are also "compact". That the staff is considered by you A+ is all that we strive for here. Thanks.
I cannot say enough good things about this hotel!!! The staff were all wonderful and helpful. The location was perfect, the bed was perfect, the pillows were perfect!!! LOL. Valet parking was delightful and the valets themselves were just so incredibly nice. The breakfast was just delightful, not only do they have coffee, but they had the best pastries […] that they make in the hotel, 2 types, strawberry jam, and bacon/cheese. It was just such a delightful location and the staff made it even better. They need to keep up the wonderful work!!!!!! Location was just 2/3 blocks from Rodeo drive. Very clean hotel and so very comfortable, even had delightful jazz music playing throughout. Just a breath of fresh air in an otherwise busy city . Read moreGenuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thank you for taking the time to explain the experiences at our Beverly Hills hotel. And our renovated rooms are almost completed. Thanks, Susan and James - Guest Care Team.
Excellent service and hospitalityGenuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thank you for your kind comments. We will pass them on to the team.
"Great place to stay."
Another hotel was recommended for my trip, but the cost was astronomical. I found The Crescent on hotels.com and immediately reserved a room. I can't tell you how pleasantly surprised I was with the hotel itself, its services as well as the staff. I would recommend this hotel to friends for leisure as well as business trips. My experience was fanta […] stic! Read moreGenuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thank you for your kind comments about our Beverly Hills hotel. The team works so hard to make our small hotel sparkle. Guest Care, Susan and James
"wonderful staff, sweet littlle hotel"
I came for one night for the Golden Globes and the staff could not have been more accomodating and helpful! It is a nice small boutique hotel- everyone is lovely there!Genuine Hotels.com guest review
Response by The Crescent - Beverly Hills Thank you for your kind comments about our little boutique hotel in Beverly Hills, With thanks, Susan and James - Guest care
"Great location, cute boutique hotel."
The customer service here is fantastic. I was in town for one night for business and needed my car; the valet is efficient and friendly, the front desk is also extremely friendly and efficient. The hotel is a boutique hotel, so the rooms are funky and cute. Although I was on the first floor at street level, the noise was minimal and the blackout curtains […] were fantastically dark. The room was clean and well-appointed, with high-quality sample-size products (I'm a hotel product snob so this was big bonus for me). The bed was comfortable and clean, and the room was relatively quiet (I could hear upstairs neighbors slightly, and next-door neighbor's blowdrier was audible as well). The hotel has a lounge with extremely friendly staff and a fun drink menu - they are in the process of infusing their own liquors and are going to change their drink menu to every drink has a house-made infused liquor in it, and I can't wait to go back and try them. My only issue is that the hotel is not great for business travel; there are no desks in the room, so I worked either on my lap on the bed, which got a bit hot, or kneeling next to one of the side tables, which got painful. Otherwise, I would definitely recommend this hotel. Read moreGenuine Hotels.com guest review
"great for couples"
loungy atmosphere, nice staff, comfortable and clean... only downside is parking adds $28 to your room rate. I thought i'd gotten such a deal until I realized it was close to impossible to find anywhere in walking distance to park, and that basically the hotel parking was additional to the room rate.Genuine Expedia guest review
Response by The Crescent - Beverly Hills Thank you for bringing up this thorny issue of parking in Beverly Hills. Thank you for mentioning the fact that parking is additional to room rate, as in most urban hotels. Yes, we agree, locating on-street, overnight parking is impossible as the town disallows overnight parking and will give the parked car a hefty fine - if not tow it. As a result, of course, the cost of a dedicated parking lot goes up. We actually subsidize the cost of parking for our guests. Thank you
"It is a joke"
It's a joke! Small room, very small bathroom, no safe, no frigobar , no space for luggage,. Bad smell at 1st floor.Genuine Expedia guest review
Response by The Crescent - Beverly Hills Yes, several of our rooms and bathrooms are small, so, therefore are our rates for those rooms. None of our rooms are massive - nor are our rates. We do have larger rooms available, but they are at a higher rate. I cannot comment with knowledge about a smell other than to say that many guest comment on all of our good smells - from the candles. Thank you.
very good value, great location , only meal I had in the hotel was breakfast and it was excellent. Will definitely come back to the hotel next time I need to be in the area.Genuine Hotels.com guest review
This place was small but gorgeous and in a perfect area. The staff was more than helpful. Definitely the nicest people and hotel I've stayed at! 5 starsGenuine Hotels.com guest review
"Good but not perfect"
The hotel is very central located, the only reason for an high price. The bathroom was very tiny quite impossible to move in.Genuine Expedia guest review
Response by The Crescent - Beverly Hills Thank you for alerting our guests that the smaller rooms do have small, compact bathrooms as well. We do have larger rooms with larger bathrooms that you can reserve here on Expedia - they are called Prime Queens and Grand Kings with a sitting area. Thank you.
"Accessible to great restaurants"
It was ok. VERY basic accommodations. Personnel was very pleasant and helpful. Amenities were minimal. Unfortunately, there were lower rates for the hotel after we booked, but did not have time to follow up to get a better rate.Genuine Hotels.com guest review
"New guest will now be a returning guest"
LOVE LOVE LOVED IT!!! Found this place by chance. Lovely little place. Staff so friendly. Only reason condition/maintenance didn't get a 5 is bc we lost hot water one night, but it returned by morning. What a wonderful little findGenuine Hotels.com guest review
The complemtary coffee was a nice touch. The room was small but clean and the bed was incredibly comfortable. The air conditioning was very quiet and effective. I will return to the Crescent on my next visit.Genuine Hotels.com guest review
"I WONT STAY ANYWHERE ELSE WHEN IN LA"
I thought this hotel was a true gem. I was greeted at 2 a.m. by a very friendly and courteous front desk person (my flight arrived late). The room, although small, was outstandingly comfortable and the bedding was great. A thick down comforter gave me a great night's sleep. The hotel decor is very chic, the continental breakfast was perfect and I could […] not have asked for more!! Read moreGenuine Hotels.com guest review
Best location for the money. Sure, the walls/doors were a little thin and I could definitely hear our neighbors walking down the hallway, but the bed was comfortable, the location couldn't be beat, and the price was amazing. We walked all over Beverly Hills from our hotel. I would definitely stay there again.Genuine Hotels.com guest review
Love it, the staff made us feel very at home :-)Genuine Hotels.com guest review
"Best value in LA"
Wonderful service, nice room, excellent location. Highly recommended.Genuine Expedia guest review
"Modern Hotel with Friendly Staff"
The room was small, but clean and modern. The staff was great and very accommodating. The large patio with a fireplace was amazing. I’d stay here again.Genuine Expedia guest review
"FORGET THIS HOTEL ."
WORKERS ARE SNOTTY AND NOT PROFESSIONAL BATHROOM AND TOILETS TOGETHER VERY SMALL RIDICULOUSLY SMALL . NO LIFTS NO ONE HELP US FOR THE LUGGAGES . DRESSING IN THE ROOM SO SMALL THAT YOU CANNOT FIT MORE THAN TWO JACKETS AT LAST THE ATTITUDE OF THE CONCIERGE WAS SO ABNOXIOUS THAT I WANTED TO CURSE HIM. YOU SHOULD ERASE THIS OFFER THIS PLACE DOES NOT DESERVE […] ANY RATINGS CERTAINLY NOT FOUR STARS .THE CAB WE TOOK TOLD US THAT THE REPUTATION OF THIS HOTEL IS TERRIBLE. Read moreGenuine Expedia guest review
"The Crescent - Beverly Hills"
Great stay at the Crescent! Staff is extremely friendly and helpful. Rooms are clean and comfortable. Walking distance to great restaurants and shopping and convenient driving to all the sights in LA.Genuine Hotels.com guest review
"Unbeatable Beverly Hills location"
Incredible location! And a reasonable price, so that alone is worth considering this property. A fantastic patio overlooking the street with plenty of attractive, comfortable seating. Watch the world go by from the friendly confines of the Crescent. Little details do need attention: a light over the sink was out, making it a bit dimmer than desired; […] a light out in the bedroom as well. In an ideal world, they would insulate the upper floors/lower ceilings better. We could hear quite a bit from the room above. The staff was very friendly and accomodating. A nice touch: complimentary continental breakfast in the morning: good coffee/tea and wonderful pastries. We would go back. Read moreGenuine Expedia guest review
"Love the lobby, but rooms are tight"
The staff is wonderful and the lobby and bar and patio are super hip and viby.....not sure about the rooms as they are very small and not as plush as i would prefer. But if you don't care about much time in the room, there is something very fun and interesting about the hotel that I'd stay again.....also, note, it can be loud as ceilings and walls […] are thin. Read moreGenuine Hotels.com guest review
Hotel is great located in the heart of Beverly Hills. The rooms are very small but updated and very modern. It is a great location for single or couple travelers who are planning on spending a lot of time exploring the city.Genuine Expedia guest review
"Way too noisy!"
Was looking for a nice quiet night away. Didn't really happen... First of all the room was so small, the bed was uncomfortable, creaked with every move and slid on the conrete floors. The worst part was thinking we'd be able to sleep in, we were awoken at 7am hearing everything our neighbors were talking about for the next 3 hours. You can hear pretty […] much every sound from the hallway and surrounding rooms. If you are looking for a peaceful nights rest and relaxation I would not recommend staying the night. The front porch and bar were charming, service staff seemed nice, but the noise just ruined the experience. I highly recommend working on sound proofing the whole hotel. Given other reviews I've read I can tell I'm not the only one that feels this way... that probably says enough! Read moreGenuine Hotels.com guest review
"Crescent Hotel, Rodeo Drive"
The rooms are tiny with walls as thin as paper; it was literally a bed, 1ft of walking room around it and a toilet. You'll hear anything from conversations between passerbys on the street to other occupants flushing their toilets or even just opening a door. Our flatscreen tv was also positioned too high to be able to watch from a lying or sitting […] position from the bed, and the arm behind it wasn't rotatable at all to allow for a better viewing angle; all you'll see are black discolored blobs moving on screen. Read moreGenuine Hotels.com guest review
"The Crescent Hotel in Beverly Hills, California"
I thought the place had a charming intimate feel to it. Loved the modern furnishings and finishes both indoors and out. Can cozy up to a glassed in fireplace enjoyed from both indoor and outdoor lounge areas. The shower head had great water pressure and plenty of warm water. Rooms a little on the small side.The hallways lack some personality. Could […] use better lighting, prettier wall color. Carpet is nondiscript. Location is fabulous, plenty of shops and restaurants within short walking distances. Read moreGenuine Hotels.com guest review
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