Chesterfield Hotel & Suites - Miami Beach

This guest did not leave a comment.

Genuine Hotels.com guest review

Over all the room was clean and very small BUT the outside of my door smelled like gas... The first night of using the bathroom my room smelled like sewage for the remainder of my 3night 4days stay... Ran out of toilet paper front desk said they would send someone and they never did... I will never ever book a room from them ever again i was not a happy […] camper... Spent more time out of my room possible due to the sewage smell... They had a hot tub as a swimming area bad experience for the money i paid... Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

When we first got there they had no rooms available for anonymous reasons even though we had reserved a room and told us they have a room available at the Whitelaw hotel for us. I made sure to let them know that we had stayed at the whitelaw and disliked it so they then upgraded us to a junior suit at their hotel. The setting around the room was very […] cozy with an outdoor entrance and multiple seating and table areas. The suite was great compared to the normal small boutique hotel rooms. It included a jetted tub outside of the room in the bedroom and a stand up shower in the restroom. Only complaint was that the room and bathroom was way too dark and the tacky green paint everywhere. Not many amentities but the resturant had great prices. Read more

Genuine Hotels.com guest review

I'd stay there again but it's a bit over priced. You can never reach the operator/room service people, the phone will ring non stop for 5 mins and they may/may not answer sometimes.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel is close to beach shops bars. I would recommend to others.

Genuine Hotels.com guest review

This was a really nice hotel. Management and team were very helpful and respectful. Rates were appropriate. Room was very clean and spacious. We loved it. This will be my new hotel every time I go to south beach.

Genuine Hotels.com guest review

The hotel is not bad, typical south beach Miami experience. There is a shuttle that pcks you up from the airport bht it runs every 2 hours. Take advantage of the lounge chairs outside

Genuine Hotels.com guest review

I paid for double beds on Hotels.com. However, when I checked into the hotel the only room left was a King size bed. I booked a room for my sister and me for a Miami vacation. I used to live in Miami, so I know all the tricks of these hotels. We were informed by the front desk that no double beds were left since we checked in a midnight and the only […] room was a king bed. I love my sister, but did NOT want to spend two days in Miami in the bed with her. Some other accommodations should have been made. At least the king bed was nice like a little town house. The next night, there was a loud spanish speaking party outside of our hotel room door at 5:30am! Ridiculous, but this is South Beach. Our concierge, Gustavo was excellent though!! Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The staff was extremely helpful and polite - excellent customer service! The room was clean, beautiful and very comfortable! The location is perfect for both leisure and business travel. I would recommend this hotel in a heartbeat!

Genuine Hotels.com guest review

I booked a last minute trip to Miami Beach without knowing the area, so I was a bit unsure of what I was booking or why certain hotels had availability. I decided upon the Chesterfield mainly due to its general proximity, reasonable rate and the included airport shuttle. It was really a nice surprise when I arrived! It is a very stylish boutique hotel, […] perfect location and great team of people. I initially searched for an ocean front hotel, but was really happy that I ended up at the Chesterfield on Collins - a few steps from the sand without the late-night music thumping and sports cars reving until the early morning on Ocean. Great palm-filled corridors to a clean and stylish room. Ilona and Pedro at the front desk put me in a great room to begin my enjoyable stay. Be sure to find Star in the sushi lounge for fantastic service with a smile and Kristin for great chat and the best mojitos you've ever had. When I return to Miami Beach I won't need to gamble with the booking sites. I know where I'll be staying. Read more

Genuine Hotels.com guest review

I had a really hard time choosing between hotels in SOBE. Sometimes it's a hit or miss, but this one is definitely a hit. We got a great deal & that made our stay even better. It was romantic, yet eclectic. Pedro was fantabulous & we received an unanticipated upgrade. It's definitely Art Deco & so retro, loved it!!

Genuine Hotels.com guest review

Very nice!!

Genuine Hotels.com guest review

I really enjoyed my stay @ this hotel. The room was small but cozy. The location was extremely convenient to all the must see sights. I was very happy with the "free happy hour" from 7-8pm. My overall was experience was awesome and would definietly stay @ this hotel again.

Genuine Hotels.com guest review

Great location, clean & comfortable rooms but very noisy ( woke up several times during the night because of noise of other guests coming back to their rooms).

Genuine Hotels.com guest review

this was a very great hotel for the price the atmosphere was great.

Genuine Hotels.com guest review

Great Place to stay. Rooms quite modern (except bath). I can recommend that...

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Excellent location. Excellent staff. I thought the rooms were small, but the design and decorations were awesome. the manager upgraded the husband and I to a Master suite complimentary, he rocked! We had a jet tub that really made my stay a bliss. Excellent place to take your loved one. The hallways are a little dingey and tiny, but once you get in […] the room,its all good. overall i enjoyed my stay entirely! Would def stay again! Read more

Genuine Hotels.com guest review

We were really happy with the location of the hotel and its closeness to the beach. We could stay here again. However the rooms could defenetly be cleaner. The only thing the room keeping did was to make the bed and replace the soap. The trash was left for three days. And with baby diapers... not such a good idea. Most of the staff were friendly.But […] we would recommend the hotel for its location Read more

Genuine Hotels.com guest review

What are the extra charges for? "Wifi" which is only available in the lobby which is still a weak and slow signal...and not sure what else? No parking, huge language barrier between staff and guest, and super loud cleaning people who flush you out of your room by 9am with the annoying chatter. Don't bother asking for any parking or eatery recommendations, […] you'll end up losing out. Read more

Genuine Hotels.com guest review

Not at all impressed. 1. Phone in my room was broken. Front desk staff told me there was nothing they could do. Complained to manager who moved me to different room. 2. Was sold $5 coffee before finding out the same coffee was free if you went to the bar and asked for complimentary coffee. Upon asking for this free coffee I was told the coffee machine […] was broken. 3. Junior suite is barely the size of a room at a typical hotel. Not sure what the Standard rooms look like or if my room was just a Standard. 4. Was charged for a bottle of water from my fridge yet I never comsumed it. I paid the $3 rather than complaining as I was tired of dealing with them. 5. One morning water started rushing from my ceiling. I called the front desk, they said someone would come take a look, but obviously no one ever came. 6. One of the days no room service came to my room. I had to call the front desk and later that evening someone came to give me fresh towels and make my bed. 7. King bed as advertised was actually a queen bed. The bed was sunken on one side. 8. People in the hotel were smoking marijuana and my room stunk of weed all week. 9. Satellite TV service advertised was just plain analog cable. Free movie channels as advertised were not in the package. 10. No ironing board in my room. I just used the mini bar fridge as a platform. 11. Wifi was spotty and slow. At one time I was sitting in the front lounge of the hotel and was getting no signal. Read more

Genuine Hotels.com guest review

I can tell you that I used to like to stay at this hotel for convenience, location, and price. Not any more. The staff were incredibly rude and unresponsive at every opportunity. They would leave you standing around for 20-30 minutes while they took care of their stuff. Never have seen anything like that before and I travel a lot. Was amazed at the […] lack of respect for the guests and the attitude toward just being helpful and attentive. Wireless internet never worked during the entire stay. Bums sleep on patio furniture. Last time I stay at this hotel. Read more

Genuine Hotels.com guest review

If you only will stay in the room late at night for a few hours - then ok. The room is nicely decorated, but if you're placed in the alleyway then you'll be up every morning at 7am and stay up all morning through the yelling garbage men, delivery trucks, beeping trucks. And forget about the front desk caring at all. Not gonna happen. Additional obligatory […] costs that aren't included in your pre-payment. You won't be able to get out of them so whatever you think you're going to pay here...you're not. No internet in rooms. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Its a decent hotel to stay at. The location was perfect though.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

If you want to be minutes near the beach, Chesterfield is the hotel for you. The rooms were clean and have a modern and classy style. The service of the staff was polite and professional as well. The free Wi-Fi and free shuttle to and from MIA were also great features. Located right on Collins Avenue, this hotel is a great stay and ideal for those who […] want to be right near the beach. Read more

Genuine Hotels.com guest review

Reserved a King, but was given two doubles. that was disappointing, but otherwise, the room was small but nice and the hotel was fine - no other complaints at all

Genuine Expedia guest review

I stayed at this hotel Feb 19-21. Its on a busy part of collins and a short walk to ocean drive. They upgraded my room with no extra charge to me i don't know why but I didn't argue. The staff was nice and helpful and the room was huge and amazing. It was clean and they offered free drinks from 7-8 which was awesome. Its was a great stay at a great […] hotel Read more

Genuine Hotels.com guest review

First impression was not good the person at front desk dont remember her name was very rude! We were early noonish and I know check in is at 3pm but she could have offered to call when the room was ready but instead she was very rude. The location is fabulous the room was nice because it was a suite so for the price it was worth it.

Genuine Hotels.com guest review

The room was beautiful and modern, with a comfy little courtyard. Hotel staff was wonderful, they let us check in early after a long flight and we snoozed away in a big comfortable bed before heading and enjoying the south beach nightlife. The only downside of this place is that there's no free parking available, other than that I wished we could have […] stayed here forever. Read more

Genuine Hotels.com guest review

I phoned from the airport (ask por the shuttle) and nobody take the call. Then I take a taxi. When i arrived, the man in the front desk says "oh, i was busy...". I dont like resort fees, I think the price must include all. Noises early in the morning every day. No wifi in rooms.

Genuine Expedia guest review

Great location and nicely renovated. Customer service was definitely a priority of the hotel. Only negative about this hotel is the size of the rooms. No drawers to put clothes in or rack to lay suitcase on and work out of suitcase. Shuttle to/from airport worked out great! Being close to Port of Miami was also a great convenience. Enjoyed complimentary […] cocktail hour! The hot tub was not in service during our visit but still had to pay daily resort fee of $15 as well as $25 fee for third person to stay in room. Read more

Genuine Hotels.com guest review

When we arrived, we were upgraded from a standard room to a suite. The room was amazing! The staff were very friendly. Best night's sleep that I have had ever being away from home. The jacuzzi bathtub was heavenly.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Our stay (12/28/2012 - 12/29/2012) was good and memorable until we came to know on 02/04/2013 that the Wallet parking we did in this hotel received the Violation Ticket on 12/29 but they didn't informed us. Finally received the Violation Ticket - 74109918 for $57 on home mail and surprised since we didn't took the car anywhere. The Hotel was not cooperating […] at all in resolving the issue. The Front Desk number keeps on ringing every time and Managers phone always goes on voice mail. No response of the voice mail either. Also write the mail to senior staff of the hotel but no response. Talked to the Parking company also, but no response. Finally I had to write the review so others may not get trapped. Very bad experience. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Staff could not be any better they made our stay wonderful. We were upgraded to a suit and received open bar from 7-8 which was great. Hotel is one city block from the beach and in the middle of the strip with all kinds of shops. Room was very nice and comfortable with iPod radio,huge tv , white leather couch , stocked mini fridge and nice private garden […] outside to relax. Will stay here my next trip to miami and refer everybody to do the same. ***** Read more

Genuine Hotels.com guest review

The check in process was very smooth Alex and Pedro were the 2 front desk agents when I arrived and they were a delight. I was upgraded to the Junior sweet and they both made me feel very welcome. The room itself was nice but not entirely clean there was a lot of dust and stains on the floor. I also found blood stains on the bed sheets, I did ask front […] desk to ask Housekeeping to give me fresh sheets but this never happened. The location is great if you want to be close to everything and is walking distance of everything. During my last night I experienced a few issues. The room next to me were playing there music to the point of my entire room shaking. It did take a few calls to front desk for someone to pick up so I could let them know. I was told that the room will be informed they have to turn the music down however they still refused to do this. Then at 2.30am I was woken by the room next door arguing and what sounded like fighting and screaming. This went on until 4.30am then the police were called! During this situation I did feel very unsafe. Overall, the staff were polite and friendly however I do not feel that they managed with some of the issues in a professional manner. I do take into consideration that you cannot always predict guests behavior but as a team they should manage the situation effectively. Read more

Genuine Expedia guest review

We had a great time in Chesterfield. The location is ideal for walking around miami beach or even going to the beach (is just one block away). The staff was very friendly and nice. Rooms are perfect for a couple or friends. You get a happy hour drinks and towels to go to the beach.

Genuine Expedia guest review

Came down with 2 friends to escape the cold for a few days and stayed here. Great service, super clean hotel and room. Not one problem. Loved the roof deck for the days when the beach was too windy, which was only a few blocks away. Perfect location walking distance to Lincoln road and espanola way.

Genuine Hotels.com guest review

Love the Chesterfield! There are three buildings. Each with a different vibe. This trip I finally stayed in the middle building. Got a Jr. Suite at the back. The bamboo trees on the way to the room are so pretty. The room is the quietest room I've ever had in South Beach. The roof deck has been renovated and is very pleasing ~ they should have put a […] bathroom up there though. There are two restaurants on the property which are quite good and decently priced. Just outside the sushi bar is a wonderful garden area with several places to sit and hang-out. The restaurant in the main building is great for people watching because it is right on the street. Located between 8th and 9th The Chesterfield is walking distance to anywhere in South Beach. The absolute best thing about the Chesterfield is the people! I've stayed there several times. Everyone from the front desk people to the bartenders and waitresses to the housekeeping staff are friendly, helpful, and courteous. The service is amazing. Read more

Genuine Expedia guest review

We were offered an upgrade, but took a room in the back which was quieter. It's on the main street, 1 back from the beach (Ocean Drive) and near all the action. The rooms are very funky, chic and unique. I'd go back for sure. You do have to park about 2 blocks away for $20-$25 for 10-24 hours or pay $32 (+ tip) for valet parking, although you can come […] and go as you like. There's a lot of traffic, but you're basically within walking distance from most things if you like to walk. Also there's a $100 credit card charge in case you eat or drink something from the room or take off with one of the robes. Make sure you have somebody check the room for you before you leave. It takes a few days to get it credited back. Hopefully they'll be no problems with that. Read more

Genuine Hotels.com guest review