"Omni Majestic Downtown St. Louis"
The price was good for a downtown hotel within walking distance of the places we wanted to go. However, for the price the room was very small. We had no view from the second floor. We had to pay per day for wi-fi that I had thought was included. We also ate breakfast in the restaurant in the lobby. The buffet was cold and the food, for example the pancakes, […] were hard around the edges. I almost figured that breakfast was complementary but it cost quite a lot per person for a buffet of bad food. I didn't even eat much and felt like I was kind of ripped off. I would've much rather spent less money for a lower "star" hotel and gotten free wi-fi, breakfast, and a room that was just as nice. Read moreGenuine Expedia guest review
Response by Omni Majestic Hotel We’re sorry that you thought that Wi-Fi was included with the room cost. We welcome all our guests to join our free Select Guest program which comes with free Wi-Fi during your stay as well as morning beverage service and free newspaper delivered to your door. We regret that our food quality was not up to our standards at the breakfast buffet. We are working to improve them as we speak. While we understand you may not return next time you are visiting St. Louis, we hope you might check our reviews in the future and reconsider.
"Close to everything downtown!"
Pleasantly surprised to how close this hotel was to the stadium. and the bar/restaurant was historic, we loved the atmosphere!Genuine Hotels.com guest review
"Great stay, expensive parking"
We got a great deal on Hotels.com but parking was not included. I felt like $25 was a bit high, $15 would have been perfect. Other than that- the place, location & service were amazing.Genuine Hotels.com guest review
I was traveling for work (of course, always trying to make some time for pleasure as well), and the Omni far surpassed my expectations. I am not someone who normally needs a great deal of assistance when I am at a hotel, but this time I happened too -- and was greeted with extremely helpful, friendly staff at every turn. I needed to print and copy some […] documents I'd forgotten about, which was taken care of extremely quickly for me. I also learned about joining the benefits club of theirs at no cost, and was able to get my suit pressed, get free internet, and had a lovely coffee and newspaper delivered to my room for free in the morning. The shuttle driver was great, Mark, I believe. And the evening manager, Michelle, was wonderful, despite being very busy. The room was lovely, and I could even see a bit of the Arch. Highly, highly recommend. Read moreGenuine Hotels.com guest review
Had a great time in St. Louis and the staff at the Omni was very helpful and friendly. Which made it even better. There are several great restuarants within walking distance that they recommended. Will stay there again.Genuine Hotels.com guest review
"St. Louis at the Omni Majestic."
A wonderful boutique hotel which met all my personal needs.Genuine Expedia guest review
"Safe and convenient location"
We loved this beautiful historic hotel. The front desk staff as well as the resturant staff were very pleasant and extremely helpful. We only stayed one night, drove in town for a concert at Scott Trade Center, it was within walking distance and in a safe area. Our room was very spacious for having 2 double beds. Everything was clean and pleasant. Would […] stay again. Read moreGenuine Hotels.com guest review
Love the historic features of the hotel !! The sound of the AC/heat running was kind of annoying. But the bed was comfy,water pressure was fine, room service was fast and friendly , and the valet service was nice considering finding parking down town can be a headache. Like most place downtown no pool which kind of sucked but o well ! It was a nice […] place to stay ! Also the rooms were quiet only heard a door shut once and it wasn't that loud !! Read moreGenuine Hotels.com guest review
"Relaxing time at the Omni"
Beautiful hotel, comfortable rooms and fantastic staff!Genuine Hotels.com guest review
Staff were extremely accommodating and helpful with parking recommendations and other local area information. Plenty of great restaurants within walking distance. They were awesome with my puppy and even ended up dog sitting when we couldn't take him with us on our adventures due to the weather. I will stay here every time I am in the area! Sign up […] for Omni hotel rewards program to get free morning beverages. Read moreGenuine Hotels.com guest review
"A spacious respite for the woman traveling alone."
I have become a regular at the Omni Majestic and will stay nowhere else in St Louis. The rooms are always clean and quite comfortable. The staff is accommodating and helpful. They consistently cater to my requests and needs. As a woman traveling alone, I always feel safe there and appreciate the quietness of my room.Genuine Expedia guest review
The service was really good but we will not be staying at this Hotel again because: Bathroom did not have a vent/heater. The water pressure was very low, no frig or microwave in the rooms. The view was of a roof with drain pipes and no free parkingGenuine Hotels.com guest review
"Cozy Room for 2"
We enjoyed our stay. We were there for 3 nights and had great help from the staff and concierge. It was a smaller room, but with 2 of us it was perfect. It was very clean and had classy finishes. The TV was a little older and some rooms look across towards the windows of other rooms, but there were great restaurants nearby and it was close to the MLink […] station. It was perfect for our stay. (Try Bailey's Range and Rooster nearby - Both great restaurants) Read moreGenuine Expedia guest review
Thew hotel was very clean and was in a convenient location and the staff was outstandingGenuine Expedia guest review
"Weekend getaway success"
It is an older hotel located right in downtown. The location is great near city garden. Hotel staff is friendly offered tips and directions.Genuine Expedia guest review
"Make sure it isn't busy when you go"
The hotel itself was nice--small and historic and close to pretty much everything we wanted to do. We went for our anniversary trip, expecting to have some privacy, quiet and relaxation. They have a complementary shuttle that is supposed to run every 10 minutes, they said, or 20 minutes max. We waited 45 minutes for the shuttle and missed a dinner reservation. […] The front desk person was also the valet and concierge. They had 2 people working on a Saturday night. It just seemed unorganized. Also, we were put in a block of rooms that had been reserved for a wedding party, so there was shouting and doors slamming all night. Just make sure you know when you're going and where your room is. Read moreGenuine Hotels.com guest review
Response by Omni Majestic Hotel We're sorry that the shuttle times weren't more clearly communicated and that you missed your dinner reservation. We also apologize for the noise during your stay. Our security staff is diligent to make sure all our guests get a good night's sleep, so please let us know if there are noise issues and we'll send someone to the room to request they be quiet.
"outstanding stay, outstanding value"
It was wonderful, worth every penny. It's very nice to get a value that exceeds what you paid for it.Genuine Hotels.com guest review
"great place for families"
Very nice hotel, nice location & super staff !! Really the best hotel on our 6 day tour You can feel the history in the hotel (will be 100 yrs in 2013), and the area around it downtown St Louis Personnel very professional and helpful Breakfast waws pricy compared to what it includedGenuine Expedia guest review
"Lots of charm, but not that comfortable."
Enjoyed the downtown location and proximity to attractions. Staff was very friendly and helpful. We were disappointed in the size of the bathroom-tiny. There were no towel racks and very little counter space at sink. Very limited cable channels, old style TV, in room internet is $10/day, but free internet in lobby and restaurant-inconvenient and unnecessary. Bedding […] was clean, but some of sheets were torn. This is a very old hotel and has been updated and has lots of charm- such as some of the antique furniture, marble door thresholds, and wood panelling. Really appreciated the shuttle to/from attractions. Not a luxury hotel, but a nice place if charm is more important that comfort. Read moreGenuine Expedia guest review
Response by Omni Majestic Hotel We apologize that our bathroom wasn't more spacious. While our Wi-Fi is $10 a day, it is free if you sign up for our Select Guest program. When you sign up we will also deliver a newspaper and morning beverage to your door each morning. There should not have been any sheets that were torn on your bed, and we're sorry for the error.
The room was great & the staff went above our expectations. We had mentioned we were taking a mini-getaway (the first since our honeymoon) and the staff sent us a bottle of champagne. The shuttle service was great-they'll take you anywhere within 3 miles-perfect since the Arch, Union Station and Amtrack were all within range. We will be staying here […] when we go back to St Louis! Read moreGenuine Hotels.com guest review
We had a very nice stay at the Omni Majestic. The room was clean and comfortable. The front desk staff was very helpful when we had questions. The bar pours a good, strong drink! The beds are large (we got a king) and very comfy. We opted to do our own on-street parking and our vehicle was ok all weekend. I had joined their loyalty program (which was […] free to sign-up), so we had free wi-fi and morning drinks delivered to our room. There were just a few things that were not great about the room. The bathroom (especially the toilet/shower area) are pretty small, but I do understand that the Omni Majestic is a historic hotel, so that can't be helped. The tvs were ok, but the reception was fairly poor. Maybe I'm spoiled by HD at my own home, but ugh! We were in town for an NFL game and the walk to the Edward Jones dome took only about 5 minutes, which was really nice. Overall, we had a very nice stay and would probably book a room here again the next time we are in town. Read moreGenuine Hotels.com guest review
"not a good location"
no parking only option is 25.00 per day valet parking which eats up our savings.Genuine Expedia guest review
Response by Omni Majestic Hotel While our valet rate is competitive with other downtown hotels, street parking is available at various rates nearby.
I would hope that next time I stay in a hotel with dogs, the receptionist would know not to book my room next to a someone who has one. The dog barking at night was horrible. Otherwise, ok.Genuine Hotels.com guest review
"Wonderful service, disappointing room"
The hotel staff was wonderful and very accommodating. When the staff found out my husband was in the military we received chocolate covered strawberries and champagne delivered to our room, free of charge. While the staff was wonderful, this is an older hotel and the room did not meet expectations for the price. The air conditioning system did not work; […] no matter how long it stayed on or how low the temperature was set the room temperature did not change. We were also charged $10 a day for using the Wi-Fi. This charge was not listed on any information we were given nor was it listed on the hotel log-in page, we only found out when we looked at our final bill. The nostalgia of the hotel was not enough to convince us to return. Read moreGenuine Expedia guest review
Response by Omni Majestic Hotel We apologize that the room didn't meet your expectations. We are also sorry for any miscommunication on the price of our Wi-Fi. There should have been a note on the login page to alert you to the price. It is also free by joining our Select Guest program. We know you said you won't be returning, but if you don't find a hotel that better suits your needs we hope that you will consider staying with us again.
Had a nice stay. TV's in rooms need upgrading.Genuine Hotels.com guest review
The hotel was very nice and the staff was helpful and friendly. Great deal!Genuine Expedia guest review
"Comfortable, older hotel"
It is a nice hotel, but it is definitely an older hotel. The location is good, and the staff were friendly. Overnight parking is $25--when I called, they told me that there was street parking, but they failed to mention that the free overnight street parking ended at 7am.Genuine Expedia guest review
"Everything is good except the size of the room"
We understand that you get what you pay for. I was just surprised that the door of the room is almost right next to the bed I sleep in. So there is not a hall way to lead to the bed. This is a quite old fashioned hotel so the layout of the room is not what you would normally expect. The hallway we would normally have in other hotels gave me some privacy […] from noise outside and some sense of security. If it is important to you as it is to me, you might want to pay more for somewhere else. Otherwise, the staff was very friendly, more than ever I experience. Read moreGenuine Hotels.com guest review
"GREAT weekend in St louis"
IT was good and very to the city. Easy location to walk everywhere.Genuine Expedia guest review
"Nice, large rooms"
An old historic hotel with large rooms brought up to modern standards. Very nice. Would definitely stay there again. One note - although the rooms are quite large and spacious, there is no desk. Most hotel rooms are made for business travelers and have a desk at which one can do work these days. Instead there was a nice antique round table with a l […] amp. Read moreGenuine Expedia guest review
"Great for a long family weekend."
GREAT location...fantastic eating places within blocks and the staff is very good about running you via their Lincoln Navigator shuttle within a 3 mile radius. The only negative we had with the hotel was the noise of doors shutting...couldn't hear anything from adjoining rooms but we could hear the doors slam at night. We would highly recommend the […] three Baily restaurants...Roosters, Bridge and Baily's (shakes and burgers). Read moreGenuine Expedia guest review
"Stay here in St. Louis"
I was extremely pleased with my decision to stay at the Omni Majestic. Very nice hotel with the feel of a traditional older property. The staff was extremely friendly and helpful. Had my cab waiting for me at 5:00 am as requested the evening before. The hotel, or at least the room I was in, is not geared toward business travelers. The desk had no electrical […] outlets anywhere close to it, which required running my laptop off battery. They did have a power strip on the other side of the bed? Otherwise, I would recommend this hotel to anyone. Very clean, extremely quiet, and very comfy bed. Read moreGenuine Expedia guest review
Very attentive and friendly staff.Genuine Hotels.com guest review
Lovely, 'botique-style', small hotel. VERY personal service. Comfortable beds/linens/pillows. QUIET- Close walk to everything we needed. Great restaurant around the corner. Neighborhood was very safe; wish we would've opted to park ourselves in lot next to hotel; half the price and just as safe. Would definitely stay here again.Genuine Hotels.com guest review
"Nice hotel- Great location"
Double Charged for prepaid hotel - However, Expedia was able to resolve. Very Close to Scott Trade Center and local attractionsGenuine Expedia guest review
"Don't come when there's a crowd in town"
i booked here specifically to have a microwave and refrigerator in my room and when i checked in, i was told i couldn't get either. also, after my late night event, i went up to the restaurant and after an hour of waiting, left before getting served.Genuine Expedia guest review
The customer service is impeccable! We loved the feeling of the hotel, it kind of takes you back to a different time period but with the wonderful modern updates! I would definitely stay there again!Genuine Expedia guest review
"We got a steal of a deal."
Expedia revealed that they had booked me at the Omni, and after my stay, I was extremely pleased. The staff was beyond accommodating, and my wife and I thoroughly enjoyed our weekend getaway. We were able to park on the street across from the hotel for our stay, and so did not have to pay for parking. Cheap, clean, well taken care of.Genuine Expedia guest review
"Great staff and convenient location"
The hotel staff were very professional and friendly. They were very knowledgeable about the area, and gave great recommendations for local points of interest. The hotel was very close to many attractions--most within walking distance or a short drive.Genuine Hotels.com guest review
"Great Location for Price"
The hotel staff was very friendly and polite. The hotel is walking distance to all the activities that you want downtown. The hotel was clean and very friendly to our 2 dogs that went with. The only down fall to the hotel is the parking. There is no overnight parking around the hotel so you have to pay the $25/day for valet.Genuine Hotels.com guest review
Response by Omni Majestic Hotel We are glad you enjoyed your stay. While we do not have a designated street parking area, street and garage parking is available near the hotel.
"Very nice stay"
Enjoyed our stay -- the valet parking fee of $25 per night seemed pretty high !! The room was very comfortable and the weekend breakfast buffet (7 am until noon) was excellent !!......Genuine Hotels.com guest review
"Great downtown hotel - location was pretty good"
Convenient, clean, polite staff - older building than expected. Parking was a little difficult but the staff was super nice about trying to accomodate.Genuine Expedia guest review
"Great hotel to see the cards"
The staff was great. The rooms wear very clean and nice. And location was great.Genuine Expedia guest review
"Good Value, great service"
*** star hotel, ***** service. The hotel itself is somewhat average, but quiet and clean. No actual parking on site, but there are lots and street parking is free on weekends and typically available close by. Staff was very pleasant and helpful. Would stay again next time I'm in the area.Genuine Hotels.com guest review
"Meet me in St Louis"
The Omni Majestic is a wonderful historic hotel that has been updated but not upgraded. The rooms are small, but adequate; nicely appointed, but not impressive; and well-maintained. The mattress was unusually hard. The staff were nice, but not attentive, and the amenities were minimal. Valet parking is required. The location is good for the price. Overall, […] it is a nice hotel for business persons or tourists who do not need to spend most of the day in the room. Read moreGenuine Expedia guest review
This is gorgeous old hotel with modern updates. The staff was very friendly. The advertised free wi-fi ended up only for select guests. Hotel somewhat secluded but they provide helpful free car service.Genuine Hotels.com guest review
commode did not work right parking was $25 wifi fee was $10 very overpriced. but convienent and cleanGenuine Hotels.com guest review
"Enjoyed our stay at the Omni"
Fantastic customer service - everyone manning the front desk was excellent during our stay. Room clean & comfortable, great location to everything downtown. Will stay here again. Also, two blocks west is Washington street - tons of fun bars, good restaurants etc. Try the Dubliner!Genuine Hotels.com guest review
"enjoyed our stay"
The room was very clean. The staff was very helpful. I do wish the room came with a refridgerator because I use insulin and it cost me $20 to rent a refridgerator for my stay. It was nice to have a shuttle to use for areas close by.Genuine Expedia guest review
"Nice time in the STL"
The hotel was nice and the front desk people were friendly. It did not take long to check in and there were no issues with the room or accomodations. Had a great time and the room was very luxurious.Genuine Expedia guest review
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