"Nice Hotel and pool"
Nice Hotel and the pool was amazing and very big. Great place for kids with playground. Not too crowded but was hard to find at first..Genuine Expedia guest review
We thought the grounds were very nice and enjoyed the central location. The rooms, although dated, was still a good deal for a special rate of $95.Genuine Hotels.com guest review
"Cold shower, mediocre food and drinks"
From the outside, this property looks really nice...albeit a crazy maze to get to the front desk. The staff was VERY friendly but the food was not very good and the drinks were not made by the bartender - the hostess made my margarita which was poor at best, one sip and blah! There was no hot water to take a shower...the grounds are nice and lots of […] activities to do for a family. I don't feel it was worth the rate paid. Read moreGenuine Hotels.com guest review
"Kids loved the pools very friendly staff"
My only two complaints: Finding the hotel was majorly frustrating... GPS didn't work well while in Puerto Rico especially trying to locate fajardo inn. The pillows were rock hard. Other than that we enjoyed ourselves.Genuine Expedia guest review
"Just OK, nothing spectacular..."
We stayed for 2 nights and, while the hotel offers many amenities, most come with a catch. Free Wi-Fi? Non-existent, unless you are in the lobby. Nice pools, but 1/2 of the main pool was closed. The poolside bar was closed. The minigolf shows extensive use and is also an additional fee. The gym, an additional fee. The restaurants somehow managed to […] run out of ingredients for pina coladas. Let that sink in. A restaurant, in the Caribbean, ran out of the required ingredients for a pina colada. The food itself was above average, fair priced, and offed some variety. The pool that was open was perfect temperature, but could use a cleaning. In all fairness, this place could be much better with a little care. The main concern that I have is with the hotel staff. DO NOT RELY ON THEM FOR INFORMATION! Twice I was given incorrect times for the Culebra ferry. The staff specifically said that there would be no issue getting a ticket. The next morning, tickets sold out in 20 minutes and we were unable to catch the ferry. After speaking with the staff, they told us we could purchase tickets in advance for the next day - that also turned out to be incorrect as we drove to the ferry and attempted, but were denied. The front office staff was subpar, at best. They were lacking concern and, frankly, didn't seem to care about making their visitors feel cared for. Read moreGenuine Expedia guest review
"Comfortable, stressless 2 days"
Loved the location. Views were superior. Rooms large and felt clean with a nice tile floor. The front desk staff were lovely. So helpful and just really nice to all their guests.Genuine Expedia guest review
Very nice stay, but we were only there for 14hours and off to the ferry.Genuine Hotels.com guest review
"Nice Place to Stay a Night or Two"
This was a very clean, beautiful hotel. They have a very nice large pool area with plenty of seating. There was a also a very nice miniature golf course. The one area of concern, in my opinion, is they seemed to be seriously understaffed. We wanted to play miniature golf but the place to get the clubs and balls was not open. The night we stayed we went […] to eat at the Mexico restaurant on site. It was a very nice, fun place...however, there were only 2 people working. The wait was long..the food was good once we got it. Overall, I would recommend this as very nice place to stay. Read moreGenuine Hotels.com guest review
The hotel had large rooms that were comfortable. The pool was nice. It was a 10 minute drive to the ferry to the islands and a 15/20 minute drive to the bio bay and the beach! The restaurants were pretty good.Genuine Hotels.com guest review
"A descent value place"
The Fajardo inn isn't bad. It's clean and the staff is friendly. The rooms are spartan, you pay for ice, there is no refidgerator, no microwave and no coffee for the coffe maker. The surrounding neighbor hood doesn't make the hotel any better. It's a bit pricey for what you get.Genuine Hotels.com guest review
"Not the best experience"
My bf and I stayed here so that we can do the biobay in fajardo. The hotel is located on top of a hill and not very convenient to get to other places unless you have a car or get a taxi. Taxi service was not easily accessible and the front desk was not the most helpful in providing customer service. They ran out of towels to the pool and we were asked […] to wait about 15 minutes. iIn addition our rooms were not ready when we checked in at 4pm. The food at iguana mexican restaurant was decent. Not many food choices in that area so you're best bet is the two rest at farjardo inn. overall, I have no plans to go back to this Inn nor rec to any of my friends. Read moreGenuine Hotels.com guest review
One short night stay but it was the best experience over the whole trip. staff were very nice and friendly, helped me to book biobay trip and provided detailed instructions. hotel looks new, comfortable and beautiful. view to the bay was terrific. parking was convenient. room was spacious, clean and comfortable. but the AC unit made a loud noise when […] it was raining outside. otherwise it was very enjoyable, highly recommended. Read moreGenuine Expedia guest review
"Spacious it fed my needs"
Very pleasant will come back very spacious clean loved itGenuine Expedia guest review
"Close to the ferry dock"
The hotel was close to the ferry, making it a good choice for travel to the islands. The place was nearly deserted when we checked in at 3pm, but they told us to come back at 4pm when our room would be ready. I would guess the occupancy rate was less than 15% as the pools and rest of the place was just about empty. The room was clean and in good condition, […] with a comfortable bed. The pool was "out of towels" both times we checked. The pool bars were closed, the hot tub wasn't heated and no towels. Really? 3 out of the 4 ice machines I found were broken, then the one in the main lobby that worked, charged for a half bucket of ice. The internet worked fine in the public areas of the hotel, but no connection in our room. Overall a nice place to stay, but for the price I suspect there are better choices. Read moreGenuine Expedia guest review
"Fajardo Inn The Best"
We enjoyed a room with a view of the valley and mountains. It was spacious, kept clean and had all the amenities that you could want for (except the fridge didn't work). The pools were amazing, refreshing after a hot day and the work out facility was top notch with weights, machines, treadmills and cross-trainer elliptical machines. We had a king size […] bed which was comfortable to sleep in. There were several good restaurants to eat at that were reasonably priced. Our kitchenette allowed us to eat in for several meals a day. All in all, a great vacation spot and we will definitely be coming back. Read moreGenuine Expedia guest review
"Only decent place near Fajardo for a realistic $"
Very clean. Nice grounds and pools. Staff helpful and pleasant. Good Dining available in two places on grounds is good as nothing else in the area. Would stay there again and hope for hot water in the shower next time.Genuine Hotels.com guest review
We were pleased with pool and amenities the hotel had. We had a few meals in the Mexican restaurant and breakfast in the other one and found them quite good and reasonable. The pool was huge and we really enjoyed it. The beds were very comfortable. The rooms were a little dated and I recommend they replace the bedspread as it looked 20 years old. Rooms […] have a small kitchenette that we found quite useful. Hot water was limited during our stay. Read moreGenuine Expedia guest review
The Fajardo Inn has all the amenities of a resort, without the expense. It is not on the beach or in an especially nice area or town, but it has everything we needed for our stay, including a comfortable, quiet room, a lap pool, gym, bar and restaurant. The service was friendly and nice. It is not luxurious or up-to-date in appearance.Genuine Expedia guest review
"Great pools and service"
We stayed one night here on our journey around and across PR, Fajardo Inn is a very clean well maintained accommodation. We upgraded our room to have a balcony, and a view of the rain forest and harbour. The balcony was very small and didn't have any furniture to sit on to enjoy these views. We ate at the mexican restaurant onsite and were very pleased […] with the food. Had the daily special to share and could not eat it all. The small pool was really warm and clean. The very large pool looked great however it was quite a long way from our room. Overall a very nice place to stay. Read moreGenuine Hotels.com guest review
"Very convienyent hotel"
We only stayed for a couple days while waiting for our rental jeep and the rest of our trip in Rincon. First of all, the staff was awesome, very very helpful and friendly. The room was very clean, and comfortable. Really the only issue I had with the room was not enough hanging options in the bathroom. The restaraunts were good and reasonably priced. […] One of the best features was the pay laundry machines they had on the premises. If we had more time to explore the east end of Puerto Rico I would definitely have no problem with staying there longer. Read moreGenuine Expedia guest review
"Off the beaten track"
A little hard to find, but worth the search. Can't wait to visit again!Genuine Expedia guest review
"Close to the Ferry Terminal to Vieques and Culebra"
Very friendly, helpful and courteous staff. The room we stayed in was very spacious and clean. It is located close to the Ferry terminal.Genuine Expedia guest review
"Not impressed with the facilities."
We reached hotel at around 8 pm. Staffs are very nice, courteous and are fluent in English. Room was big enough with the window facing the swimming pool. Bed and bathroom were clean. We had dinner at one of 2 restaurants in hotel, enjoyed the food very much. We stayed for 2 nights. Few things I was disappointed about: 1. Free wifi (password provided […] by the hotel) was available only in the lobby near the reception desk. There was 1 more free wifi network available(password not needed and probably was not provided by the hotel) in the room but my computer would not get connect to it and I don't think anyone else's d 2. There was no iron or iron board in the room. Until now, I thought that all the hotels in USA had iron and iron board. 3. There was a coffee machine in the room, but we had to pay $1 extra for a sachet of coffee and sugar. Again, I thought till now that all hotel in USA would provide complimentary coffee and sugar. 4. Room was not carpeted. So we had to walk with our sandals on inside the room. 5. No fridge in the room. I had bought few beers from outside. I had to pay 25 cents to get a glass of ice from the ice vending machine so that I could make the beer cold. We paid less for a much better room in a hotel in center of San Juan, Puerto Rico during our same trip and it had carpeted floor, fridge, iron, complimentary breakfast and free wifi available in the room. Only cons of the hotel in San Juan was it charged parking fee. Read moreGenuine Expedia guest review
"Desk person immensely helpful"
This hotel was a very pleasant surprise. A young lady on the desk went out of her way to help us find and register for a biobay trip. We used the bar and also had lunch and breakfast there - good food, friendly service. The physical plant also very well maintained. We are recommending Fajardo Inn to our friends.Genuine Hotels.com guest review
first of all never stay in a hotel that i had to pay for ice and coffee , had a coffee maker but no coffee when ask for coffee they told me had to pay one dollar for coffee, never me againGenuine Hotels.com guest review
"Not what we expected"
This hotel seems like it was a great resort at one time or someone is trying to fix it up. There were very few people there, no hot tub, nothing to do within walking distance, TERRIBLE area, seemed deserted at times including staff. The pool was great except that you had to get a towel from a certain building but no one was there and there wasn't a […] sign anywhere so we had to walk all the way to the reception desk to find out the towels are in the gym building! Then we had to wait 10 min just to get our towels. The reception desk was great and very helpful with lining up the things we wanted to do and the cabs. We wanted to walk with our luggage to the ferry and that turned out to be not a safe thing to do so we had to pay a cab $15 to take our luggage 1 mile! The area starting about 6 blocks from the hotel was very dangerous/ scary. I am not someone who scares easily. There was a beggar that followed us for 6-8 blocks and stopped along the way to smoke a joint, but wouldn't leave us alone. The hotel even has a gate, what does that tell you. Read moreGenuine Expedia guest review
"Close to the ferry, roads/area horrible"
Rooms not as advertized. Beds hard and squeaky. Small rooms. Mislead by hotel front desk. Very difficult to find-NO signs to follow to get there. Have to pass slum area to get to hotel. Holes in the roads to get there are HUGE. Pools/Views are good. Will not choose to stay here again. Had to pay for ice, check out a hair dryer.Genuine Hotels.com guest review
"We had a wonderfull time at Fajardo Inn."
Areas are clean, staff is pleasant, check in & out was fast and easy. I reserved 3 rooms for me & family.Genuine Expedia guest review
nice facility and reasonably priced, not too far from San Juan, not on the beach, but a large propertyGenuine Expedia guest review
We stayed january 2014. We loved our trip and used the pool facility a lot. Make sure you see the bio-bay kayak excursion. It is best when there is no moon. We found the hotel very clean and ate two meals at the on site resturant. We found that you can get a better price at the hotel if you book directly. I paid about 20% more than my friends who booked […] directly. I would stay there again. Read moreGenuine Hotels.com guest review
"Very nice place to stay"
The outdoor pools were very nice, and the Mexican restaurant had amazing specials !Genuine Expedia guest review
"Week with Mom"
This is a very nice Hotel. The Staff is great and helped in every way. It is a Colonial Style with high ceiling and large doors and windows and all tile which gives the Hotel is grace. It only needs two things to make it first rate. One is a sitting chair in each room and More access for disabled persons with walkers or wheelchairs, especially to the […] sun deck and pool at the main hotel building. My Mother is 80 years young and needs braces and cane to walk short distances, but she loved this Hotel. Read moreGenuine Expedia guest review
The Staff was very friendly and helpful!Genuine Expedia guest review
Our stay was pretty awesome ... lots of things to do and everything is nearby ... great pool and activities .... hosts are very pleasantGenuine Hotels.com guest review
"Clean, pretty location, but not on the beach"
Spent the last two nights of our Puerto Rico trip in Fajardo. Visited nearby El Yunque and wanted to see biobay in Fajardo but boats and kayak trips were all booked, so be sure to book these early. The town streets are narrow and crowded, but there is a back way into the property and to the beach area. When we left it was an easy trip to San Juan to […] return the rental car and catch our flight. Read moreGenuine Expedia guest review
The hotel is really well maintained, amazing pool, beautiful landscaping, and really clean. Onsite restaurants, bar, and very friendly staff. It is a ten minute drive from the beach and several really good, local restaurants. I would definitely stay here again with my family of six.Genuine Hotels.com guest review
Nice looking hotel and facilities, but several drawbacks. Hotel is very isolated from everything. Getting there or to the restaurants requires driving thru several miles of run down, questionable neighborhoods. Inconvenient. The ice and coffee all cost money at hotel. Computer for guests is ancient and wasn't working properly. No printer in the computer […] room and I was told if you wanted something printed you had to email what you wanted printed (which might include your personal or business information) to the hotel address and they would print it. If you wanted to microwave something you had to go to their restaurant during their open hours for them to take your food and heat it up. Like I said, nice property, but lacking in location, amenities, services and equipment most modern day travelers are looking for. Read moreGenuine Hotels.com guest review
Very good value for the money. Has an aviary on its grounds and the pools are great for kids and adults alike.Genuine Hotels.com guest review
fitted sheets were too small for queen bed. Pillows were not to comfortable. However, overall all was good place.Genuine Expedia guest review
"beautiful landscape and view."
there are so many "cubby holes" to investigate. Everywhere you look another staircase. Very hilly. Wonderful breezes. Staff is pleasant, accommodating and helpful. A very relaxed atmosphere. Disappointed with Mexican restaurant on premises, though. Too much fried food on menu and extremely slow service. After waiting an hour for hamburger, they were […] burnt. The Starfish restaurant was delightful and service was great! OVERALL, A LOVELY EXPERIENCE. WE WILL RETURN! Read moreGenuine Expedia guest review
"Hotel with lots of facilities and close to ferry"
Big hotel with two pools (beach towels supplied), on-site restaurants (we tried the Mexican, which has daily specials and was very good, though choose to sit outside), large rooms, great shower. We got a last minute deal and it was very good value for money.Genuine Expedia guest review
Location was not clearly noted but where we needed to beGenuine Expedia guest review
"Linens need upgrade"
The first room had a very loud bathroom fan and dim lighting, so we upgraded to a better room for more money. In both rooms the linen was so thin that it was almost sheer. I asked for a blanket and received an ancient thing that shed and was unusable. The towels were OK, but all bed linens are in serious need of replacement. The hotel itself was clean […] and the staff was friendly. Maintenance is good, but they miss the little details, such as window screens with holes that allow the mosquitoes to get through. Read moreGenuine Hotels.com guest review
"beyond my expectation"
I read some reviews before travel so I did not expect it would be very good.I booked it because it is close to the ferry terminal.about 10 minutes' walk. actually, it is a good experience and I think it worth the priceGenuine Expedia guest review
"We enjoyed our stay"
What we liked: the pools, the restaurants, the views, the location on top of the hill, the birds, the mini-golf course, the closeness to El Yunque and Bio Bay. What we didn't like: the dampness of the room, the room needed a hair dryer, the beds weren't that comfortable, the walk to the ferry was kind of dirty. Overall I would recommend the Fajardo […] Inn to others. Read moreGenuine Hotels.com guest review
"Affordable hotel close to piers"
We stayed one night. The rooms were spacious, almost to a fault. The king size bed in our second room was very comfortable. The first room had small spot of mold on the mattress, to which my wife is allergic; the staff were very accommodating in moving us to a new room on the spot. The first room had great selection of TV channels, the second had only […] television in Spanish, which I found odd. The showers had tremendous water pressure, which may be too strong for some, but I found quite refreshing compared to many hotels I've stayed in. There is a fee for pool towel service and use of the gym, depending on how long you stay. I didn't make use of either. I did tour the gym, which had good selection of free weight and cardio equipment. Overall, we had a pleasant one night stay. Read moreGenuine Expedia guest review
Away from everything but good stay. You need a car to get around. Restaurants are reasonable, pool is good and rooms are adequate. Hotel really needs to provide complementary coffee, otherwise no complaints. Nice New Years party. Would definitely do it again.Genuine Expedia guest review
"Quick reservations for a Service Call"
I had to make a quick reservation for an important service call, with no time to search and compare. A friend suggested this hotel. I was not disappointed, rooms were clean and staff very helpful. The view to the east was breath taking. I found the atmosphere very relaxing.Genuine Expedia guest review
"Beautiful grounds, rundown neighborhood"
The grounds and the pool area were beautiful. Lots of sports activities, some for a modest fee. Our triple room was spacious and clean, but rather ascetic. Good, firm beds. Very friendly staff and knowledgeable about the area. Neighborhood is very sketchy looking - OK if you just stay in the resort or have a car to drive to other places, but not for […] walking around. Easy access to El Yunque. Our GPS didn't recognize the hotel address but the hotel popped up by name so we had no problem finding our way. Very quick check in and out. Read moreGenuine Hotels.com guest review
"Beautiful beds, dirty comforters"
This hotel is on a giant hill, but it is beautiful, with the lush outside scenery and fun water park. The front desk workers were very friendly and helpful. The hallways are wide and the room is large and clean with a tiled floor. The only downside during our stay was the beds - the comforters didn't seem to be clean, and smelled very bad. However, […] the front desk was quick to get us replacement blankets when we told them about this. Hopefully they will improve their bedding in the future. Read moreGenuine Hotels.com guest review
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