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Reviewed by a Hotels.com guest on May 5, 2012
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"practical stay just for the night"Reviewed by a Hotels.com guest on May 3, 2012
Hotel is ok
"Excellent Location"Reviewed by a Hotels.com guest on May 2, 2012
The hotel is well-located. Though it is an old building, and it could use some renovation.
"Great small hotel"Reviewed by a Hotels.com guest on May 2, 2012
Great small hotel, well...let me take that back: the room is actually a small one room apartment, so is quite big, compared to a regular hotel room. The area is perfect with great restaurants and places to go at a walking distance, very safe too. I wanted a happening place with city noise, it was perfect for me, but if you need a silent place that does not wake the kids up at night don’t go there (I mean the neighborhood or Mexico city for that matters, not the hotel)
"amazing architecture; right on the Zocalo."Reviewed by a Hotels.com guest on May 1, 2012
This century-plus aged hotel is stunningly beautiful inside. Look in even if you don't stay here. My suite was large and well appointed, but the AC didn't really cool the room and the bed was very squeaky. In short, it looked great but functioned a little less well. That said, I will stay here again on my next trip.
Location.
Strategically located in the exclusive financial and commercial zone of Polanco, the Camino Real Hotel Mexico City is within close proximity of many local attractions including Chapultepec Castle, Mariano Escobedo Avenue and the Rufino Tamayo.
Hotel Features.
Built in an attractive architectonic style, and imagined as a hotel-museum by Architect Ricardo Legorreta, the Camino Real opened to the public on July 25, 1968, combining modern architect profiles with obvious pre-Hispanic pyramid reminiscences. The hotel has new restaurant options. Bice Bistro restaurant offers lunch and dinner menus featuring contemporary Italian cuisine and is open 24 hours. La Huerta Café is a more casual option, serving international food on blue-and-yellow linens. Breakfast is served and lunch features a buffet.
A staffed business center provides a computer station and high-speed wired and wireless Internet access (surcharge). Business guests can also take advantage of 20 meeting/conference rooms, banquet facilities, and event catering. Secure self parking and valet parking (surcharges) are available. Other amenities include laundry facilities, computer rental, and child care.
This is a smoke-free property. Fines apply for smoke-free violations.
Guestrooms.
This beautiful hotel offers 712 elegantly appointed guest rooms and suites, all enriched by valuable works of art. All rooms come equipped with standard amenities such as a minibar, 3 phones with 2 lines each, TV with pay movies and cordless Internet service, laptop connection, electronic safe box, worktable, wireless and wired Internet access, and more. The bathrooms are spacious and offer a vanity mirror, scale, and hair dryer.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
China Grill - Companion of acclaimed Miami, New York, and Las Vegas restaurants. Bamboo, wood-slat ceiling; translucent-glass bar. Creative global-fusion menu. Open-air sushi bar with communal tables under translucent shelter. Outdoor Moonbar, in a triangular garden with waterbeds, sofas, candles, and mirrors. Live DJ entertainment. Dress code. Reservations recommended. Daily lunch; dinner and sushi bar, Monday–Saturday; Moonbar, Wednesday–Saturday, from early evening to late evening.
Bice Bistro - Companion of popular restaurant with international branches. Bistro-style dining. Modern space with open kitchen, wood oven, raw bar, cocktail bar, and large fish tanks. Contemporary Italian cuisine including pastas, pizzas, seafood, and meat dishes. Open 24 hours.
Centro Castellano - Landmark Mexico City restaurant. Founded in 1949, and relocated to the hotel in 2001. Traditional Spanish cuisine. Segovia-style, wood-fired oven. Specialties include suckling pig, paella, and seafood. Monday–Saturday, early afternoon to late evening; Sunday and holidays, early afternoon to early evening.
Maria Bonita - Distinctive dining room serving contemporary Mexican cuisine. Striking red bar and selection of fine tequilas. Open from early afternoon to late evening.
Blue Lounge - Lobby bar and lounge with seating on transparent floor, inches above a pool with rock bottom. Contained in five-story, blue, boxlike room. Additional section with overstuffed seating, soft lighting. Snacks and cocktails. Live music nightly, except Sunday. Open late afternoon to late evening.
Café Tamayo - Casual café with mural by Rufino Tamayo. Coffee drinks, Continental breakfast. Open 24 hours.
Token C@fé and Bar - Cyber café with computers, Web cams, headsets, and microphones (surcharges for all). Wireless Internet access (surcharge). Coffee drinks, teas, smoothies, bar service, sandwiches, desserts, and fruit cocktails. Monday–Saturday, early morning to late evening; Sunday and holidays, mid-morning to early evening.
Beef Bar - Modern décor with colorful textures. Specialties include beef carpaccio, bavette (Black Angus Premium Beef), and filet a l’os. Includes a lounge and terrace, and DJ Monday - Saturday, 9 PM – 2 AM. Open Saturday, 1 PM – 3 AM; and Sunday, 1 PM – 11 PM.
Morimoto - Japanese restaurant. Features gourmet dishes with Mexican ingredients amidst Mexican colors and wood decor. Specialties include toro tartare, morimoto sashimi, rock shrimp tempura, crispy whole fish, and glazed black cod. Open Monday and Tuesday, 1 PM – midnight; Wednesday – Saturday, 1 PM – 1 AM; and Sunday, 1 PM – 6 PM.
Room service - Available 24 hours.
This urban Mexican resort provides a heated outdoor pool and a terraced sundeck in an expansive garden courtyard surrounded by trees and flowering plants. Adjacent to the pool is a health club, which is complimentary for guests.
Chapultepec Park, 3 blocks away, contains a water park and a lake where rowboats can be rented.
The recreational activities listed below are available on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
great location.
"In need of some remodeling"
Good hotel in a very convenient location, however in desperate need of some updating.
"Camino Real"
Everybody super friendly, excellent service and food. The children enjoy the beautiful pool were happy to eat next to it!
EXCELENT HOTEL, WITH A VERY GOOD LOCATION
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"In the heart of Polanco, one of the best areas"
My third stay in the Camino Real family. Very attentive staff. Great rooms, food, restroom. Super clean.
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"Camino Real polanco"
Terrible noisy room Shower not workimg properly
"Camino Real Hotel in Mexico"
Very slow service at check-in. I had to call 30 times to get Internet access. You can never get an answer at the front desk with less than 5 calls. Had a leak inside the closet that got 2 of my slacks wet. Even on the 5th floor, I can't sleep at night hearing the noise on the street.
"Camino Real Polanco, Mexico City"
This hotel is like a good bottle of wine that gets better with the years. always fresh, clean, great restaraunts, fantastic service and on this trip - a very good price.
"Camino Real Polanco - a former queen"
This used to be the hotel to stay at in MC. Unlike it's competition that is built vertically this hotel spreads out horizontally on a prime bit of real estate. Right across the street from park with museums. Nice room. A bit dated, but the bathroom had been updated recently. There is 4 or 5 restaurants, a nice bar, and a place to meet business associates. […] Great pool. Half the price of other area hotels. Only complaint is the traffic around the hotel can be horrible at times. Read more
"Camino Real Polanco"
Nice surprise! Loved this hotel, very friendly and helpful staff, rooms are big and modern in trendy Polanco
"Excellent Hotel, ideal location for business."
Great Hotel for bussiness travelers, good restaurants on the premise, good gym and a nice pool.
"Business traveler"
Its a very nice place and convienant with mulipule restrants within the hotel. The food at each of the restrants is very good and service top notch. The only downside is that when it rains there are leaks throughout the hotel that the staff cleans up, which can make the area a little mildewy small. The small doesnt last long, but it stinks to see t […] his. Read more
An amazing level of service from the hotel staff and an excellent value until you get into the restaurants, where the food is below average quality but very highly priced.
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"Camino Real - Polanco"
I was very disturbed when I arrived at the hotel to find the front desk trying you up charge me an extra $90.00 for my stay. This extra was for internet usage three breakfasts and a room with a balcony. I explained to the gentleman I was there on business and that I needed a clean room and was doing breakfast with clients each day. After an hour, he […] finally realized I just wanted my room which was paid ahead of time. The Bell man brought my luggage to my room but forgot to leave me the key to the room. Not impressed to say the least. There are nicer hotels in the area without the hard up sell. Love the area...some of the finest dining to be found in Mexico. Oh by the way! Most rooms have a balcony at the hotel........... Read more
This was a very nice hotel. The staff was pleasant and being an English speaker was usually able to find someone able to answer my questions. The restaurants were good and the first evening my husband and I spent most of the day in after being tired after a long trip. There was easy access to the shopping areas and sightseeing by taxis. They were relatively […] inexpensive. There was a nice moderate sized pool and refreshment area poolside. We enjoyed our stay. Read more
"Great hotel - meet all expectations"
Visiting Mexico City, Camino Real is your hotel. Great location - close to park, main touristic locations and beautiful street. The amneties of the hotel (pool, restaurants and bars inside the hotel), quality of the service makes it a real five star place.
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It is a great hotel in a great neighbourhood, and the entire staff are so efficient, and courteous.
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"Good hotel, not happy with taxi service"
Good hotel, nice and spacious room - just ask for one close to the elevator if you don't want to walk for a mile. Also, the taxi service from the hotel charges more than the regular taxis in the city.
"Very Pleasant stay."
Very Pleasant stay. I was in town for 3 days on business. The service was great. The food was very good though a little expensive. My room faced the inner courtyard and was very quiet which is all you can ask for in this town…
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"Camino Real -Polanco- excellent location &confort"
The service is excellent and they are all very kind. The check-in was fast and they let us do an earlier check-in. The room was very clean and well decorated. The hotel is very big and has many restaurants. Many options. It has an excellent location in the city, close to business center and tourism attractions. They have a business center, gym, all […] the facilities for a modern hotel. The only thing I did not like was the view from my room to another building, but I guess you can ask for another aisle of the hotel. :) The decoration is very nice combining Mexican Culture with modern style, I love Maria Bonita Restaurant, you can not miss it! It is very close to Chapultepec, Museum of Antropology, a theater and the business center. Read more
"Good location , decent price"
Critics:Bathrooms are old, no water bottles in the room, they sell them for 4 dollars each. Internet 15 dollars a day. Parking is expensive even if they just come to pick you up for 15 minutes The location is good lots of places and restaurants near. The price is better than some other hotels in Polanco and the quality is ok! Nice restaurants inside […] the Hotel too. Read more
"Nice hotel, close to Antara Polanco & Chapultepec"
We had a very good stay at this Camino Real, and walked from there to the Antara Polanco shopping center. The hotel isn't close to any subway stations, but we walked anyway. The hotel provides special tourist taxis that cost more than others, but seem worth it (we used a couple). The hotel has a number of restaurants that we didn't try, but the Cambalache […] Argentine restaurant not far away at Masaryk and Arquimedes was so good we went two nights in a row. Masaryk also has a lot of nice fashion shops. Read more
"Very nice hotel."
I would stay again.
"Camino Real Polanco, Mexico City, charges, charges"
The hotel it self has some nice dining places, however I was very disappointed in the fact that they charge you and extra $50.00 in addition to your rate in order to be able to have Unlimited Wi-Fi Internet access and continental breakfast.There is also a separate charge for parking. i really don't like the idea that I'm paying an X amount of money […] for a room and then on top of that I have to pay for the internet and parking. It just doesn't make sense at all. The style is a little old, there was a lot of trash in the carpet in the hallways, although there was an employee vacuuming the hallways at 11 pm at night. Read more
"Long waits at check out"
Lot's of concierge, little actual staff. Will try to nickel and dime you.
"NO BUSINESS TV CHANNEL AT THE CAMINO REAL"
The hotel remains one of Mexico City's great hotels. The only facility I found lacking were the choices available on the hotel's cable tv system. The biggest omission was the absence of a top business oriented channel such as Bloomberg TV, for example.
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"Mike R. from Miami"
Great Hotel. Comfortable and well located. Service is excellent.
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"It Works"
It is an old hotel that is very well maintained. Not in a walking part of the city. Small rooms but very clean and comfortable. The sheets are like sleeping between thin cardboard. They need to improve the linens. Also, no bathrobe, which is a nice amenity.
This guest did not leave a comment.
"Older but very well maintained. Very comfortable."
Older but very well maintained. Very comfortable.
"Poor Quality Hotel"
One of the worst hotels I've ever stayed. Old room and a lot of noise. The hotel staff is rude and with a bad attitude. NEVER STAY IN THIS HOTEL!!
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"Great base for a relaxing vacation"
Really wonderful hotel. Not the best location if you plan to do a lot of sightseeing around the city, but very comfortable if you are looking for a beautiful spot to relax (in a fabulous city!!).
"wow"
great staff friendly and helpful
"Still one of the best"
Camino Real Polanco is in easy walking distance of the Tamayo, the Museum of Modern Art, and the Museum of Anthropology,all in the part of Chapultepec closest to Av. Reforma with its easy access to the rest of the city. The pool is very nice; the restaurants are good, if occasionally pricey (watch out for a "cover" charge in Bistro Bici that is noted […] on the menu in tiny, tiny print). Wireless is good, but you must pay for the password, even in public areas. I also note that Camino Real not only survived the '85 earthquake unscathed; it also served as a refuge for travelers who lost their hotels. It is very safe, and security is very good. Read more
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This guest did not leave a comment.
"Wondeful Hotel and Staff"
We loved our hotel. The hotel was beautiful filled with beautiful art and beautiful surroundings. The rooms were comfortable and the staff was outstanding. We loved the food, especially at "Maria Bonita". Would return to this hotel in a heartbeat.
"Beautiful hotel in a great city"
For the price, this was one of the nicest hotel rooms I've stayed in. The location isn't great--it is a 10-15 minute walk to the nearest metro station, which is the easist way to get around Mexico City. However, if you're looking to relax, the pool is very nice and the rooms are comfortable.
"Great hotel"
Great design, art, service and restaurants.
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