"Lovely Staff, Poor room faclilties"
Although the staff were all wonderful and very helpful, the rooms were un-satisfactory. We had to move rooms within the hour because there was no hot water. The room we moved into was even worse as there was no air-conditioning and the room was so hot! The food wasn't up to scratch, delicate dishes prepared with beautiful presentation skills but woefully […] lacking in flavour. Very disappointing stay. Read moreGenuine Hotels.com guest review
"Perfect all round"
My sister and I had a fantastic week end break at the Chesford Grange Hotel. I would highly recommend it. The location was great, our room was very clean and comfortable and the staff were friendly and helpful.Value for money. Will definitely go back again.Genuine Hotels.com guest review
Enjoyed a very pleasant stay at Chesford Grange. More than anything else the staff make this hotel special. They were all, without exception very warm and helpful. Very refreshing. Bar prices were very reasonable, the breakfast was very Good indeed and the food in general of a good standard. Would definitely return.Genuine Expedia guest review
Highly recommend and in great locationGenuine Hotels.com guest review
Staff very helpful and friendly on arrival. Generally fine. I did phone through to say that there was only one bathrobe and I wanted a blanket. Nothing came through which was dissapointing. Breakfast was busy as the hotel had warned. I suggest that there should be one person at the restaurant ticking off the guests room number as they come in and another […] showing them to a table. This was done by just 1 person causing queues to form. Read moreGenuine Hotels.com guest review
Great all roundGenuine Hotels.com guest review
"Great hotel - shame about the service"
The hotel was excellent with clean beds and a nice sized room and the food was fine (we only had breakfast). The problems were that the car park was full and there was nowhere handy to park. The other problem we had was that our room was very warm. There was an air conditioner in the room but this was not operable by controls on the device itself, but […] only by remote control. This was missing from the room. We called down to reception and explained but they did not seem at all willing to help. We were told that there were no spare remotes and the receptionist 'didn't think' that there was any way to adjust it without the remote. We didn't get the impression that she cared very much about our problem. This spoiled our stay. Read moreGenuine Hotels.com guest review
"Lovely hotel for a special night away"
Well kept and very clean hotel. Facilities were superb and very friendly staff.Genuine Expedia guest review
"Good value. Great location. Friendly welcome."
Needed a night away and found this gem. Relatively inexpensive for what was described as a superior double but when I arrived at the hotel turned out to be a suite. What a boon! The room wasn't ready till after 4pm but the hotel was busy so we enjoyed the pleasant bar where the staff, just like at reception, were welcoming and engaging. The drinks were […] very reasonable for a hotel of this type. The suite was lovely but felt rather corporate rather than intimate with unusual features such as electric beds. It was difficult to create mood lighting. There was lots of lighting but the controls were confusing. The mirror was great but if I were a woman I'd prefer to be able to sit at a dressing table to do makeup and hair but it wasn't a big issue. Nothing in the minibar but UHT milk. Though a rather nice bottle of red wine and some bar snacks were in the room. Room service was very reasonably priced and efficiently served by yet another friendly member of staff. A good nights sleep was followed by a tasty breakfast where there was plenty of choice and more friendly attentive staff served in the main restaurant. The restaurant was not very intimate and as we were there for a romantic night away we were glad we had chosen room service instead. Check out was efficient and friendly. All in all I would recommend this hotel and definitely will return. Read moreGenuine Hotels.com guest review
The hotel is very tidy staff are fantastic rooms were ok expected a little more for over a hundred pounds but I got my moneys worrh at breskfast which was plentifullGenuine Hotels.com guest review
"Great location for Leamington and surrounding area"
We arrived on a Friday evening and the hotel was not that busy but the staff were very attentive and helpful. In fact, that was the case throughout our stay. Room was cold but when I found out how to organise the heating it soon warmed up. We were also given a free upgrade. The be was about twice the size of my king size at home. We used the spa which […] was very relaxing and my wife organised a massage which she really enjoyed. The breakfast was brilliant. Read moreGenuine Expedia guest review
Have stayed here before as only a few minutes away from family. Cannot fault the hotel staff and facilities, unfortunately on this occasion only, we both did not sleep as the pillows were like rocks and so uncomfortable. I also had a little problem with getting the TV to stay on, gave up in the end as didnt go away to watch TV, so it was no problem. […] We would stay here again, but I would take my own pillow. Read moreGenuine Hotels.com guest review
"Excellent nights sleep"
Good room and staff fabulous, nice pool and steam room if a little over chiorinated but I dont prefer germs so that sfine. Breakfast was superb, dinner in resturant was not good, perhaps it was choice, small and tastless. Overall this hotel , I would stay again but pub it for dinner. Worth the money. A good nights sleep, no noise from outside or other […] guests, excellent bathroom apart from door handle fell off, staff assured us they will fix it pronto. I belive them, all good. 9/10 for me. Read moreGenuine Hotels.com guest review
Was super I booked five double rooms and only one had an issue with bathroom. Was full but we had great food and great time.Genuine Hotels.com guest review
Hotel staff very accommodationg in moving us closer to Reception due to my partner having just had surgery on his foot. Thank youGenuine Hotels.com guest review
"Delivering my son to Univ of Warwick"
We used this hotel as a stopover for 2 nights while delivering my son to Univ of Warwick. It has to be said that the standard of service and quality of facilities could not be faulted. The spa and pool were clean and easy to use. The gym was used by my son and he reported it was fully equiped and machinery was of high quality, We will certainly use […] this hotel later in the year when returning to Warwick. Read moreGenuine Hotels.com guest review
"Close to yet far enough away Stratford ,Warwick"
Comfortable room if a little small and business like. Pool facility excellent. Staff very friendly,reception efficient. Breakfast good. Dinner poor.Genuine Hotels.com guest review
"Not as expected."
Good location but no airconditioning in our room and food only average.Genuine Expedia guest review
"A Pleasant Stay"
A pleasant stay? Staff were friendly and accommodating. I am disabled and the first room I was given was a very long walk away. I then transferred rooms to one nearer the lift, but be aware this is still a fair walk from the main area of the hotel. I had dinner in the Bar area which was very pleasant.Genuine Expedia guest review
"Ideally situated for many reasons."
A lovely friendly hotel. We enjoyed our stay very much and are already thinking about planning a return visit if we can. It was so helpful that pets were also accepted. It is now so difficult to travel with a dog and find suitable places to stay. We all loved the nature trail around the hotel grounds.Genuine Hotels.com guest review
Wine prices in the bar were on the high sideGenuine Hotels.com guest review
"Q for quality"
The hotel at the time was hosting two ladies soccer teams from the Olympic games but the staff coped very well . I was a member of a party hosted by BOWLS ENGLAND who were holding the Ladies National championships close by at Leamington Spa.With all this going on everything ran very smoothly at our dinner. The food was excellent service great. I will […] be trying other Q hotels in the near future and certainly will use this hotel if I attend next years championships Read moreGenuine Expedia guest review
"Short weekend getaway"
Just had one night to stay away from home, chose the Grange for locality and facilities. Our second visit, as we enjoyed our previous visit. Hotel is busy, popular wedding venue and we arrived to the beat of bangra drums which was fantastic. Would have preferred a sauna to the steam room, but that's a personal preference. Pool a reasonable size and […] gym facilities good. Will certainly consider a future visit for another short break! Read moreGenuine Hotels.com guest review
"VISIT TO CHESFORD"
A pleasant experience and a very good deal. The room was clean and the bed clean and comfortable. The only negative thing is on our first night we ate in the restaurant and there was no covers on the table and made it look so drab and the meal was OK.Genuine Expedia guest review
"Good Value and Location"
This is the second time we have used this hotel very handy for Warwick and Stratford Upon Avon. We were on the lower floor and room wasn't as big as previous but clean. If you are staying here for the spa facilities you will be disappointed as pool is very small and they only have a steam room. Gym is quite well equipped though.Genuine Expedia guest review
"Peerfect for Warwick sightseeing"
Chesford Grange is always my first choice when visiting Warwickshire. Staff always very friendly and helpful. Hotel excellent, and the rooms very clean and well decorated.Genuine Hotels.com guest review
"Comfortable, quiet, all good!"
This was our 2nd Q hotel and it certainly encourages us to use the Q chain. My only, slight, problem was no Goldilocks pillow. One was too hard and the other too soft. They would probably have given me another one but it was only 1 night so I didnt ask.Genuine Expedia guest review
I was very disappointed with my stay at the Chesford Grange. a chain off events sadly made our stay less than relaxing. *temprature of room unbearable hot * the ironing board was grubby and the iron didnt work properly as it badly singed my top * room maids were rude and very unfriendly * ordered room service to have a relaxing night in( before […] a major exam) it eventually arrived after an hour and a half with 3 phone calls and the meal being wrong three times! * the food was lovely and a credit to the chef but sadly we found a massive human hair in our food one evening. The staff did appoligise for our miss fortunes and discounted us for any inconvience but that is really not the point , I was really looking forward to staying in a nice 4 * Hotel and relaxing as much as possable but sadly this was not the case. Read moreGenuine Hotels.com guest review
nice place but not worth the money .can get a lot beter good brekfest ,staff very helpfull , a lot of younger people would like itGenuine Hotels.com guest review
Wonderfu stay at a beautiful hotel, but extra attention could be paid to the breakfast buffetGenuine Expedia guest review
"a business stay"
very helpful staff from check in to check out. facilities were good, breakfasts excellent and we had one evening meal in the restaurant which was pretty good too. Only slight problem was the wi-fi being a bit intermittent - but it was free . . . . highly recommended!Genuine Hotels.com guest review
Hotel was lovely, clean and well presented. Staff were very helpfull and efficent. Room was a little bit too warm and the window only opened a fraction, so it feelt a little airless. The spa was very nice, although the pool is quite small, but very nice and clean. Gym was well equiped. Resturant was very nice, breakfast was wonderful, great selection […] and very tasty! Read moreGenuine Expedia guest review
My wife and I spent one night at Chesford Grange and enjoyed the experience. Staff were polite and helpful and when we left we were wishing we had stayed longer.Genuine Expedia guest review
The Chesford Grange is vey convenient for Stoneleigh Park and the NAC. Staff on reception and in the restaurant all very pleasant and helpful. Room a little dated but clean so overall it was fine.Genuine Hotels.com guest review
"5 days in the Midlands"
We chose to stay at Chesford Grange as it was in a central location for us to explore the delights of the area, and because it had leisure facilities. We were not disappointed. It is a busy hotel, with a couple of conferences on during our stay, but this was only noticeable by having to park a bit further away from the entrance. The staff were pleasant, […] courteous and helpful, nothing was too much trouble for them. Our room was not very big, but compared favourably with other hotels in which we have stayed, and it was clean and well serviced. Breakfasts were very good, and with a good choice. The leisure facilities were good, I used the well-equipped gym, my wife used the pool. A downside for her was the number of children in there, but it was half term, after all! The grounds are very pleasant, with a couple of trails laid out to follow. The area is quiet, away from road noise, a big plus for me! All in all, a very pleasant and relaxing stay. Thanks very much!! Read moreGenuine Expedia guest review
"Perfect for Warwickshire"
The hotel is easy to find and about 15 minutes from Warwick centre. We stayed in a superior room and were warmly greeted on arrival. The room itself was spotless and warm, with no problems at all. The view was of a car park, but that wasn't a problem and to be expected given the good location. The health club is lovely and didn't seem overly busy given […] the large number of guests at the hotel. Breakfast was really good, with lots of selection even late in in the moring sitting. Read moreGenuine Hotels.com guest review
"Chesford Grange Kenilworth"
This hotel is not suitable for couples or families. It has sold its soul to the business sector. We arrived at 3pm and our room wasnt ready. We were told to wait in the bar. Then we were asked to move to another table because our table was needed for a group of business people. The other table hadnt been cleaned and was smeared with ketchup and salt. […] We were not able to eat in the restaurant because it was fully booked with Christmas parties during our stay. The car park was jammed full every evening and there was nowhere to park. The only way to get food was to pay for room service. Even the small inadequate bar was booked out to private parties so there was nowhere to have a quiet drink in the evening and you are not allowed to consume alcohol purchased elsewhere. Considering it was 2 weeks before Christmas there were very few decorations about the place. The badly designed layout means you had to walk past all the conference rooms to get to the bedrooms. Decor was bland and spartan. Room was about on a par with a Premier Inn which is so much cheaper. We felt unwelcome in the public areas so stayed in our room and therefore incurred lots of room service tray charges. Bitterly disappointed! Would never return or recommend to anyone else. Read moreGenuine Hotels.com guest review
Lovely hotel, traditional building but very good condition. Excellent quality of rooms & public areas. Didn't eat evening meals there but a superb buffet selection for breakfast. Would definately stay again if a hotel is required around this area.Genuine Hotels.com guest review
We had stayed at the Chesford Grange before so we knew what to expect. A very efficiently run hotel with the type of facilities you would expect. An american style room with two double beds, big bathroom, real coffee in the room. The only disappointment was breakfast; coffee unpleasant, buffet had clearly been sitting around on the hotplates for a long […] time and bread cheap and nasty. I'm sure we'll return in due course but perhaps not at soon as we would have otherwise. We didn't feel we received value for money on this occasion. Read moreGenuine Hotels.com guest review
Excellent all round, friendly & welcoming staff, food very good and most pleasant surroundings. We will be visiting againGenuine Hotels.com guest review
"chesford grange leamington"
best hotel ever wish everyone was as good as this one really well doneGenuine Hotels.com guest review
"Chesford Grange - QHotels"
Had to wait nearly at 1hr for the room to be ready after checking time. Paid extra for robes etc, had to call reception to chase up. Swimming pool was full of screaming children jumping around. Not ideal for a relaxing weekend. Went out in the evening to come back and find that the car park was full, had to park down the road. Not such a special & relaxing […] weekend as I was planning for............ do not think I will be going back any time soon. Read moreGenuine Hotels.com guest review
"Nära våra besöksmål"
Fräscht hotell med trevlig och hjälpsam personal. För att vara England så var det bra mat. De skulle behöva hjälp med ljusdesignen speciellt i badrummet.Genuine Hotels.com guest review
"Kann man, muß man aber nicht!"
Es handelt sich um ein Hotel, das sich schwerpunktmäßig auf Tagungen und Events spezialisiert hat. Für Geschäftsreisende ist das späte Einchecken ein Minuspunkt.Genuine Expedia guest review
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