"Great hotel for intransit"
Very convient. I arrived at JFK and had to departure through LaGuardia the next day and had to go into Manhattan before checking out. Close to the train station 35 minute train ride. Popped in and out and made my flight. Also love the $10 airport dropoff. Had an issue with finding the complimentary airport pickup so ended up taking a taxi.Genuine Hotels.com guest review
"Facilities & Shuttle Problems - will not return"
My one-night stay here was very disappointing, and I would not recommend it to others. The upsides are: the shuttle from the airport arrived in a reasonable amount of time, the staff were acceptably hospitable, the room met basic standards of cleanliness, and the building seemed safe. Unfortunately, the problems were serious. The temperature options […] in the shower were boiling hot or freezing cold - the plumbing seemed unable to mix the two taps, so the shower experience was awful. Internet access costs $12/day, which is too high, and the system was barely functional. I was told (correctly) that the signal would not be strong enough to use in my room, so I didn't bother to pay. Use is free in the lobby, but the signal there cut in and out constantly, and was extremely weak even when it did function - this made it impossible to do the work I needed to do that night. The return-to-airport shuttle costs $10. It does not go on demand, but only at specific times 90 min apart. The phone line to the hotel operator was busy all night so I could not set a wake up call. I used the room clock to set an alarm instead, but only figured out in the morning that the clock was 10 minutes fast. When I called down at 8:35 to tell the desk about this problem and that I was coming right down for the 8:30 shuttle, I was informed that the driver had already left. No accommodations could be made, except to call me a cab, and no apology was given. TV signal also cut in & out all night. Read moreGenuine Expedia guest review
"IT WORK FOR ME"
THE STAYED WAS FINE, I WOULD RECOMMEND OTHER TO STAY AT THIS HOTEL.Genuine Hotels.com guest review
"Was an emergency trip."
Close to the airport & subway, which is a plus. Close to the excellent Nevada Diner.Genuine Expedia guest review
"Queens Blvd Hotel"
This was a nice hotel that was easily accessible and centrally located for our needs. The staff was courteous and professional. The rooms were clean and even though the furniture was a little rough, was satisfactory.Genuine Expedia guest review
"just a convenient neighbourhood hotel for us we lo"
We would come back again to this hotel in the future.Genuine Hotels.com guest review
"Good for 2-star"
clean and OK. Its good for 2-star in general. If you are finding some really classy ones, not here. :)Genuine Expedia guest review
"decent and affordable"
The hotel feels like stepping back in the 70's,,, but is kinda fun... it is very clean and the location is close to the subway. about a 5 minute walk... which makes it very convenient.to all the NY main attractions... the parking lot is fenced in and your car is secure there... the drawback is that the subway line R closes around ten o'clock so you […] have to take the subway seven and get off close to queens blvd and from there take a taxi.. I would not chance it walking late at night in that neighboorhood ...other than that the hotel is clean and for ny prices in hotels this is a good clean place to stay..!! even has a fridge on the room and the ac works fine...!! so ur money is well spent.. it is a outdated on the furniture and walls but it is kinda retro so it is kinda fun...my room was very clean and the service was efficient... been to new yor a couple of time and for the money this is the best hotel deal so far... Read moreGenuine Hotels.com guest review
pAN aMERICAN HOTEL IS CENTRALLY LOCATED IN CLOSE PROXIMITY TO THREE MALLS INCLUDING QUEENS CENTER. fOREST Hills which is a well kept shopping secret is very close as well. The Bus Stop is one stop north and the Subway a short walk away.atahe Staff was very friendly and accommadating. Resaurant Staff were wonderfully friendly especially the Spanish speaking […] server.We walked at different hours my daughter and I and never felt threatened in any way. Compared to other high priced hotels i would stay here again whenever i need a hotel in this area. Great Stay!! Read moreGenuine Hotels.com guest review
We arrived late, 12:20am, due to 4 hours flight delay. when i called the hotel for shuttle pick up. I was told that they stop running the shuttle at midnite, so we had to take the taxi in, which was expensive and disappointing, since the main reason we book this hotel was for the free shuttle they provide. the hotel staff did give me a free shuttle […] back to the airport when we left though. The hotel was quite old. The water in the shower can't be adjusted, it was either very hot or very cold, very unpleasant to take a shower because of that. When I mentioned this to hotel staff during check out, another patron that was there said the same of his room. The restroom is old and has mold around the shower area. Bad/sloppy job patching of silicone around the sink makes it look worse. The sheets have seen better days and should be replaced because they are all worn and paper thin. This hotel is definitely not a 3 stars, a 2 stars at most. I would never stay there again. Read moreGenuine Expedia guest review
"pan american hotel"
pan americanhotel is ideally located in close proximity to great shopping I was upgraded to a suite which was fantastic for us since we were here for a week I asked to keep my suite to since I extendedy stay and front desk immediately called for permission he was very kind and helpful. I got to keep my suite for three more days Thankfully. Only one […] problem which I didn't make an issue of my room was not cleaned one day Otherwise i highly recommend this hotel where I felt safe and comfortable Read moreGenuine Hotels.com guest review
Hotel is outdated. The room reservation was for a Queen Standard and we got a Full Size bed with pillows for an infant. Overall it was a place to rest our heads and checked out first thing in the morning.Genuine Hotels.com guest review
The hotel smell very bad,,, too expensive for hotel conditions!! I would not recomended this hotel to anyone!!!Genuine Hotels.com guest review
"Could have been better"
I went with my girlfriend for our 2 year anniversary an 2 things I did not like that was promised to me was internet and free morning breakfast when I booked it on Hotels.comGenuine Hotels.com guest review
"I thought it would be better"
The location and hotel was ok although a bit pricey for the actual condition of the room. Furniture was old, bed was very old and was sunken in the middle so we actual slept in a hole. Pricing as is should be in the $89 - 99 or if some upgrades done to the rooms and bath the current pricing would be fine. Very nice and friendly people.Genuine Hotels.com guest review
"Go somewhere else"
Old can be ok if thats the look or style of intent, but this place is dark and dreary especially in the hallways. It appears they haven't put any money into improvements in 50 years or more. The bed was saggy with indentations, room furniture and carpet had stains and cigarette burns, was broken and chipped, chairs seemed to have lost their padding, […] and the front desk staff was less than welcoming. They do have free parking which is why I chose it. there is no coffee maker in the room and given the overall condition of this place I didn't use their restaurant but walked a block to the Nevada diner which is outstanding. Read moreGenuine Hotels.com guest review
"OK hotel with parking."
I picked this hotel because of the available parking and 3 blocks to the subway. It turned out to be nearly a ten minute walk to the subway station. No refrigerator or microwave.Genuine Expedia guest review
It was fine. The best things about PanAm are its location; the availability of the airport shuttle; parking and the restaurant. The place is old and the bathroom is below par with haphazard caulking and generally shabby condition......but it was relatively clean. There was nothing that I felt I needed to complain about. i will go there again when I […] have family matters in queens to attend to. Read moreGenuine Hotels.com guest review
"Not the Best Hotel"
I would only recommend going to this hotel if you need a place to crash for the night briefly. That is all. The bathrooms were not clean at all and made me not want to take a shower.Genuine Expedia guest review
"FAmily trip to New York"
Hotel is in Queens - old hotel - 10 min walk to the subway - our main visit was MAnhattenand the hotel is distanced from there - 30 min with the sub way. area is not the most popular area in queens - hotel has shuttle from JFK nad laguardia - we came from newark and had to book our own shuttlle.room furniture is very old , beds were not conftable at […] all . did not suffer in the hotel as we only spend nights there but if given the option - will book a different hotel in manhatten for the same price. Read moreGenuine Hotels.com guest review
The water service was a problem, it was very dangerous to take a bath, the water changes from warm to hot and to cold suddenly.Genuine Hotels.com guest review
"We enjoyed our stay in Pan American"
Very good and reasonable price. The best part is free parking.Genuine Hotels.com guest review
"It was convenient....."
my stay was wonderful....Genuine Hotels.com guest review
"it was a very good hotel and it was clean"
I was very pleased with my stay for the value you could not do much betterGenuine Hotels.com guest review
To keep this short, the hotel is close to where you need to be...but that's about it. Check-in took a while, as there was a line of 4 in front of me and there was only 1 receptionist. It was later in the evening, I was hungry, so I tried out the restaurant. The food was mediocre at best and the service was slow. There was only one waiter and only 3 […] other tables to serve. The room was not that clean...carpet stains, a stain on a towel...oh and the mouthwash provided had already been opened. Now, the hotel itself could have used a remodel years ago, now it needs one desperately. This has the potential of being a nice facility, but not with these issues. Read moreGenuine Hotels.com guest review
This is worse hotel. I have ever seen. No breakfast, wifi in room, no microwave, no small refrigeretor etc. I dont recommend this hotel to anyone.Genuine Hotels.com guest review
furniture old with scratches and stains .Genuine Hotels.com guest review
"Should be a 2 1/2 star hotel."
I've stayed at the Pan American twice - once in the winter and once in the summer. The quality of the furnishings in the room and the amenities offered should be considered a 2 (or no-more-than a 2 1/2) star level. The armoire and dresser were dilapidated. The bed and pillows were uncomfortable. I normally do not respond to these surveys unless I have […] nice things to say, but I believe it would be in Pan American's best interest to renovate or I will surely tell friends and family the star rating of the Pan American Hotel is deceiving. Read moreGenuine Hotels.com guest review
"Not bad at all"
Paid less than Hotel in Manhattan, free parking if you have a vehicle, subway is 10 min walking.Genuine Hotels.com guest review
The airport pickup and delivery drivers were cordial and prompt. The room was clean and fine, if a bit chilly from airconditioning. (We turned it off when we slept.) We weren't there long enough to check the neighborhood restaurants.Genuine Hotels.com guest review
Bad experience if they offered free room I would stay there. Good location for public transportation onlyGenuine Expedia guest review
"BIG Room! Clean, Comfortable & Convenient"
Super close to ANYTHING you need and right down the street from a HUGE mall with all types of commercial restaurants and stores like Target, Best Buy, Red Lobster, etc. Hotel quick and easy drive from La Guardia. Room was clean, comfortable and BIG for a New York room. Would stay again :)Genuine Expedia guest review
I've been to this hotel a number of times and I've always enjoyed the stay.Genuine Hotels.com guest review
I do not recommend staying at this hotel--only if you've arrived late at La Guardia and need some place to crash for a few hours.Genuine Hotels.com guest review
"The facilities are too old and need to replace."
The facilities are too old and need to replace. The location is very good in New York. The noise is loud and the window cannot isolate the transport noise at night.Genuine Expedia guest review
"Would not stay okay."
Front desk clerks were not friendly on arrival or departure, hotel clearly show signs of age, television channel did not work, bed was uncomfortable and the curtains had blood splatters on it! The only good things were the distance from the subway station and Good Fortune next to the hotel.Genuine Hotels.com guest review
"Really terrible hotel"
i can't believe this hotel is even listed as a place to stay! Rooms are smelly, beds are old and warped! Just a terrible place!Genuine Expedia guest review
"adequate given location and price"
IN-ROOM WI-FI IS $12/DAY EXTRA AND FRONT DESK PERSONNEL DON'T SEEM TO KNOW IF A DAY RUNS FROM MIDNIGHT TO MIDNIGHT OR IF IT IS A 24 HOUR PERIOD THAT BEGINS THE FIRST TIME YOU LOG ON. I ASKED THREE DIFFERENT FRONT DESK PERSONNEL AND NO 2 OF THEM HAD THE SAME ANSWER. ALL I AM SURE OF IS THAT THEY DID NOT UNDERBILL ME. THE PORTERS DID NOT SEEM PARTICULARLY […] HAPPY TO ASSIST. ON THE OTHER HAND, THE RESTAURANT PERSONNEL AND MAIDS WERE FRIENDLY AND POLITE. Read moreGenuine Expedia guest review
"Cheap hotel close to train station"
It was an ok experience. Quick check in. Parking space and hotel close to train station. There is a chinese bakery near by where you can buy your breakfast.Genuine Expedia guest review
"2 Star hotel"
PanAm hotel is more of a motel than a hotel. I rate it a 2 star but that doesn't mean it's bad. We were looking to stay just one night, close to our family event. Pros - short drive to Manhattan and to the airports, esp. LGA. Free parking-make sure to get the permit to place on the dash from the front desk. Cons - it's an old motel - the decor, furnishings, […] rooms, beds probably haven't been updated since the 90's. Beds are uncomfortable. It's right on Queens Blvd which is a wide traffic road and it can get noisy even after midnight. The neighborhood is not dangerous but it doesn't have much. The McD across the street won't be rebuilt for a while so you only have a diner nearby and a South American steakhouse. Overall, if you know what you're getting - good (relative to the area) rates, convenient location and it's for a short stay then it's worth it. Otherwise, look for a newer, updated hotel. Read moreGenuine Hotels.com guest review
"Okay to live, but you have better choices"
The hotel is close to subway station, buy I would recommend to live in Flaushing or Manhattan, because it would be more convenient to eat and tour in these two places.Genuine Expedia guest review
It was OK for the money.Genuine Hotels.com guest review
"Dated rooms & lobby; very good service"
Hotel is somewhat dated. Bathroom was clean but well used with some water stains. Room was clean but had peeling wallpaper. Not many standard amenities; wireless only in lobby, no irons in room, no mr coffee in rooms. Restaurant food and staff were excellent.Genuine Hotels.com guest review
"Bad Customer service at check in"
The receptionist was very unfriendly at check in. Will not like to go back where people do not have curtsey to serve you with smiley face.Genuine Expedia guest review
"Good location, bad conditions"
Good location, generally clean, free wifi in lobby, friendly staff, door lock was falling apart so we had to hold the lock together when closing the door, deadbolt didn't work, bath tub was chipped and painted over with mismatched paint, noisy hallway and neighbors, parking was convenient and free. Good for a quick cheap stay and easy access to Manhatten, […] but find another place if possible. Read moreGenuine Hotels.com guest review
"Not a 3-star hotel whatsoever"
Rooms were stuffy and moist. The bed covers, carpets, sofas looked like they were only vacuumed and never cleaned before.Genuine Expedia guest review
Good experience hotel is affordable and.free.parking.is always good in nyGenuine Expedia guest review
"good locTion for nyc"
went to NYC for 4th July eAsy location to get around, went on the tour from the hotel with a guy called John. Would definately recommendGenuine Expedia guest review
"Good hotel close to the airports"
I was just staying the night between flights; the free shuttle service from the airport was very convenient, and it was easy to arrange transportation to the airport the next morning. The room was nice, nothing fancy, but comfy.Genuine Expedia guest review
"Disappointed by what you pay, Bad Attention"
Poor attention, air conditioning in disrepair, musty smell in the rooms, the beds are already heavily damaged, has a strategic location but for the price not worth it, there better hotels in that area.Genuine Expedia guest review
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