Regency Hotel Miami - Miami

Good price for location.

Genuine Hotels.com guest review

OK but the restaurant service was very poor and un-organized

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

large room. Didn't get to enjoy much of it as we had to leave at 4 am. There are 2 or 3 restaurants close by. One you don't have to cross the street. Good food...bit pricey but again close.

Genuine Hotels.com guest review

My first time coming in this hotel and I just love it everything !! Very nice Servises for sure I will come back too regency hotel soon!

Genuine Hotels.com guest review

After taking a wonderful cruise, we decided to stay overnight in Miami and take our return flight the following day. We booked this hotel through hotels.com and had no problems with them, however the hotel was very substandard. There was a festival in Miami the weekend we stayed there and the hotel was allowing late check outs. We did get checked in […] prior to the hotel's check in time, but had to inquire at the desk several times. Hotel was not aware that it was prepaid and tried to charge us again. Good thing I had printed all my documents from hotels.com!! Rooms are nothing to write home about as a matter of fact, when my husband unplugged a lamp, so he could plug in his CPAP machine, sparks went flying everywhere. The bathroom was worse....no water pressure for showers or flushing, no hot water for showers. Don't waste your money to have the morning breakfast buffet included. First, we were supposed to have been given a voucher for breakfast when we checked in, which didn't happen. I felt the wait staff was very rude and made me feel like I was trying to get something for nothing when we could not produce the voucher. While the wait staff, checked with the front desk to verify if we were get the buffet, we just sat there, no one offered coffee or anything. Then to add insult to injury, the food was horrible. Very poor communication. I would highly recommend finding a different hotel. WORST experience ever!! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Short stay was not bad. Close to what I want to do. Shuttle bus to airport was on time and convenient.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Redency

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is nothing to write home about, just a bed. I guess it was clean but didn't really boast pine sol or anything like that. The cold water didn't really work and eventually, We didn't have cold water at all and the fire alarm constantly went off at 4 AM in the morning with no warnings from staff about the alarm. We are supposed to get a credit […] for the inconvenience, We shall see, Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Only stayed one night, the photos are deceiving. The place is not as nice as it appears in the photos. It's old, kind of dingy, dirty drop ceiling in the rooms, not updated.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I chose this hotel because of its location. The service was fine and everything worked in the room.

Genuine Hotels.com guest review

The front desk was unresponsive to countless phone calls that were placed to them. They wouldn't answer calls from the rooms, but when we called from our cell phones they answered. The water temp in the room was cold, so we had to take cold showers. When we called to notifiy them, someone at the front desk told us to contact housekeeping and they could […] see if they could fix it. Which the issue was never resolved. We waited to hear back about the shuttle service to the port. We had to keep going downstairs to the desk because no one was notifiying us that the times were changing due to the President being in the ports that day. Read more

Genuine Hotels.com guest review

Well the hotel entrance it's nice, but my room had a defective/non working safe box as well as a stained seat, too short head shower and the area was very noisy, I actually had to call the police to the restaurant "The Cath of the Day" it was 2:00 am and the music and laughing didn't let us sleep at all. Horrible night for both of us. Not staying there […] ever again. Read more

Genuine Hotels.com guest review

The room was mostly fine, but there were some odd things about it that detracted. The only socket on the desk was used for the clock, so there was no place to plug in your computer without unplugging the TV or clock. The grab bar in the shower was in the way. The TP roll was in the way of your knee when sitting on the john. I had a package shipped to […] the hotel for me. It took four tries to get the hotel staff to retrieve me my package because the person who handled the packages also drove the hotel airport shuttle. But everything worked out. Read more

Genuine Hotels.com guest review

The staff are SO nice and helpful! The place looks really nice when you walk in. The rooms, though are old, and patched up. The bed is way, way too soft and the noise of the rooms are awful. Very, very thin walls and ceiling, so massive noise from all around, including airplanes overhead. Not a good night's sleep at all.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Not a bad place to stay. Overpriced at $150 plus. When I need a hotel in the area, I will stay again. I will not pay more than $150. Great location, building and food. Rooms need some updated furnishings. Great bed, restroom/shower and tv.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel was nice! It wasn't too far from south beach or any other place we traveled to. Lovely amenities at the hotel as well, and the hot breakfast was satisfying!!!

Genuine Hotels.com guest review

go for the 6th floor club room. room was clean but a little on the smaller size as was bathroom. did not dine or drink but dining looked large and bar area was small. staff was friendly and accomodating. close to airport and highways. did not hear planes overhead. restaurant next door has a live latin band that we enjoyed from our balcony

Genuine Hotels.com guest review

I was happy to receive a one-bedroom suite for a price no higher than that of a simple hotel room. The room came with a bathrobe also, which was another nice amenity. Parking was free, and the hotel was conveniently located close to Miami International Airport. I used the business center, and the computer and internet connections worked very well. Complimentary […] bottled water was provided in my room, which I enjoyed. I liked the presence of a fitness room and pool, though I used neither due to time restrictions. Read more

Genuine Hotels.com guest review

Nothing fancy, but an excellent lower-priced hotel

Genuine Hotels.com guest review

Unless you are looking for a cheap one night stay, I would not recommend this hotel. Whatever you do, don't pay for the Regency Club upgrade. Worst money I've spent in a long time. The Club lounge was four well worn leather chairs and a TV you couldn't change the channel on, shoved in a corner by the elevator. The staff was nice, and the beds and towels […] were newer, but the rest of the hotel well worn to put it nicely. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

5 day stay, room was very nice but box spring squeaky. Shuttle bus reverse beep heard in middle of night - get a room away from front entrance. Sat night crowd from fish place next door loud but it has great food.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel has good room and clear, the staff is not very polited.

Genuine Hotels.com guest review

This hotel is very outdated! The outside is run down, but the lobby is very nice. The rooms are very outdated. The lobby gave us false hope of having a nice room. The whole hotel has a strange smell to it and there is a bar next door that plays loud music until late.

Genuine Hotels.com guest review

Hotel is nice but if you are planing to hang around by beach it's not a hotel you want to be!! It's far away atleast 20 mins!! You have to rent a car and drive around!! If you going to beach you cannot find parking at all!! We had really bad experience with it!! We can't enjoyed night life due to hotel being far away from ocean drive!! If want party […] and enjoy beach!!! I strongly suggest get hotel on ocean drive!! Read more

Genuine Hotels.com guest review

it took over an hour to for the shuttle bus to arrive to take us 1 mile from the airport to the hotel despite numerous phone calls and being told it was 2 minutes away repeatedly.

Genuine Hotels.com guest review

The lobby is very nice. The rooms are alot more dated then the lobby. Staff very helpful though.

Genuine Hotels.com guest review

This hotel served us well for an overnight layover, especially with an early flight. Being so close to the airport, it was a treat to discover the fresh catch, a gem of a restaurant next door! Checking in was a disaster, the key programming machine didn't work, so the front desk told us to go to the room and wait for a maid. However their walkie-talkies […] didn't work, and we couldn't find anyone who spoke English, so it was a long wait! Read more

Genuine Hotels.com guest review

the front desk male receptionist dont have a good personality. Arrived early around 10 to found out that the check in is 2 pm. He did not offer what the options . Even to pay extra to go to room for some sleep.

Genuine Expedia guest review

Nice hotel near the airport. Only 15 minutes to Downtown and 20 minutes to the Southbeach area. Attentive staff and rent a car availability on site. Also a balcony with all rooms which is nice. I would say the star rating is accurate.

Genuine Expedia guest review

I just spent one day at this hotel in order to fly next day. Very clean, great location for airport purposes. Nice and clean facilities. Front desk staff average service.

Genuine Expedia guest review

The hotel is very old and outdated - I found it very expensive for the outdated look and very little comfort. The rooms are delapitaded. We spent 3 days there and our phone and save didn't work the entire duration, despite our complaints to the front desk. As we checked out we asked for a bellhop twice, and after waiting 45 minutes we took our luggage […] down ourselves (quite a feat with two small children). I regret having booked this hotel, but it looked good considering the pictures on the website. Read more

Genuine Hotels.com guest review

HOTEL STAFF VERY COURTEOUS, FRIENDLY AND ACCOMENDATING. ROOM CLEAN BUT LIGHT FIXTURES DID NOT WORK, BATHROOM SINK NEED TO BE UPDATED,

Genuine Hotels.com guest review

The hotel was on the flight path for the airport and I was on the top floor. All night long it seemed every three minutes flights came in over the hotel. It stopped sometime after 12:30am but began just before 6am. The staff were friendly, the room acceptable and clean.

Genuine Expedia guest review

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Genuine Hotels.com guest review

There were no blankets/quilts in the room, only a sheet on the bed. Housekeeping came at 8am to clean the room and tried to get in while we were sleeping.

Genuine Hotels.com guest review

It was great, I liked it.

Genuine Hotels.com guest review

excellent

Genuine Hotels.com guest review