"Front desk staff needs to improve"
The front desk service was not good. There were many times when there was no doorman available and the front desk staff did not attempt to assist us with getting a cab or other services. They were always talking among themselves and paying no attention to their guests. The housekeeping service was excellent. Room was clean and housekeeper was very […] pleasant. Read moreGenuine Hotels.com guest review
"Good midtown east hotel"
They upgraded us to a suite which was nice, but we could not control the heat, and the room was too warm. The bed was a bit soft. The facilities were very nice.Genuine Hotels.com guest review
We were upgraded to a big suite as a courtesy and it was beautiful!Genuine Hotels.com guest review
"Anniversary Weekend in NYC"
My husband and I were in town for the weekend to celebrate our anniversary and we absolutely loved the hotel. It is in walkable distance to times square and central park. Plenty of shopping around and the subway stop is within a couple blocks. We had told the hotel that it was our anniversary weekend and they upgraded us to a suite upon arrival. Champagne […] and chocolate covered strawberries were also waiting for us in the room. Great hotel! Read moreGenuine Hotels.com guest review
Quiet, clean, friendly. Zero complaints. We were there 5 nights.Genuine Hotels.com guest review
"OK for a short stay and a little overpriced."
Very good staff. Room OK but not altogether comfortable. Expensive WiFi.Genuine Hotels.com guest review
"No AC and condescending NYC attitude"
The air conditioning wasn't working and I was told it was off for the whole building due to city law. I was told to open my windows. It was 68 and humid outside so I didn't cool off. My windows opened up to the street which was busy with trucks going by all hours of the night. I didn't get much sleep. I was treated like an inconvenience when I told […] them about this the next morning. I stated my complaint factually and without anger. Their condescending and defensive response to my complaint told me they were not interested in appeasing a customer. A simple "I'm sorry" or "how can we make this right" would have solved everything. I obviously expected too much from an expensive hotel. Read moreGenuine Hotels.com guest review
"Hotel was OK, but AC Didn't Work"
We had the 1 bedroom suite with a king bed. It was very nicely appointed and loved the spaciousness of the place, but we noticed that the air conditioner did not work. Since we visited in October, and we were able to open the windows, this was not an issue and we did not complain. If we had visited in the summertime this would have been a big problem. […] We were in suite 1501. Read moreGenuine Hotels.com guest review
"Great value for the location"
The hotel was very nice and the room was perfect. Nice neighborhood and their other location, with an excellent pub, is just a few blocks south. Overall a great experience and I would go there again anytime my travels call for staying in NYC.Genuine Hotels.com guest review
"Review Of Fitzpatrick Manhattan Hotel"
The service was great and the hotel was wonderful. I would stay there again without hesitation.Genuine Hotels.com guest review
From the moment we arrived the staff was so friendly and helpful. The best part was after we left, I realized that I had left my Samsung tablet in the room. When I called about it I was pleasantly surprised that they had found it and would keep it for me until I could get back to the City in a few days and retrieve it. I would stay here again!Genuine Hotels.com guest review
The hotel offers comfort off the beaten path of the 'trended' hotels. Great value, it's worth paying a little more for the cab ride and having a comfortable suite to retire in.Genuine Hotels.com guest review
"close to must see sight"
greatGenuine Hotels.com guest review
"Excellent Boutique Hotel in Excellent location"
As always, the staff is first-rate and the hotel is lovely. The bar/restaurant is very accommodating and the food is delicious. Rooms are spacious and outside noise is relatively non-existent. My only issue is that you can hear people talking and house-cleaning staff in the hallway with their two-way radio/telephone. Very disturbing when trying to sleep […] in the morning. Otherwise, looking forward to going there again soon. Read moreGenuine Expedia guest review
Nice hotel with friendly people working there. Has a good restaurant.Genuine Expedia guest review
"Good hotel in midtown Manhattan"
I booked a one night stay at the Fitzpatrick and was very pleased. It was the Friday night of Labor Day weekend and I benefited from the city being less hectic than normal as I ended up with a bedroom suite even though I only booked a room. It was beautiful and comfortable. And the staff was very friendly.Genuine Expedia guest review
Service was excellent. Very attentive staff. Room was lovely and had a wonderful shower! Beds were very comfortable after a long day touring The Big Apple! I will stay here again for sure. Location wasn't too far from the action! Cab ride to Penn Station was only about 20 minutes with traffic.Genuine Hotels.com guest review
The staff was excellent. The room was comfortable.Genuine Expedia guest review
"Nice Boutique Hotel"
We arrived early and the staff was eager to please and very helpful. At check in we were upgraded to a suite when I mentioned that my wife and I were celebrating our 50th wedding anniversary. The hotel is very well maintained and extremely clean. Although the immediate area is somewhat disappointing it is a very short stroll to 5th Avenue, Park Ave., […] etc., a convenient location. Read moreGenuine Expedia guest review
"Too stuffy for our taste."
The rooms, as are most NYC hotels, are very small. The television was on the side of the bed....so uncomfortable for viewing. Certainly not close to places we wanted to visit, (we asked first and told a half mile). Parking was very costly and charged for in/out. Ice by server only....$$$$$ I wouldn't return or recommend.Genuine Expedia guest review
Great Irish warmth displayed throughout my stay. Best location in the heart of Midtown/upper east side. It was ideal location while visiting my son, who works in the Flatiron district as a Project Manager for Hailey Development Group. Very easy to get around all of the great spots in the city. A note of special thanks for the front desk staff that took […] the time to glue and save my iPhone arm band and to Chris for his great work at the front door. Read moreGenuine Hotels.com guest review
"Nice location close to a lot of things to do"
Greeted you at door, very friendly and helpful. Booked a suite it was very nice. Very spacious. We had a room facing front. You could hear noise from street but once you hit the comfortable bed you sleep thru noise. Staff was very helpful. Walking distance to Central Park,Times Square and subway stations.Genuine Expedia guest review
"Always a pleasure"
I love returning to the Fitzpatrick whenever I'm in NY. It's home base and I am always welcomed and treated extremely well. The location is super, and the rooms and staff are wonderful. My thanks to them all.Genuine Hotels.com guest review
"Clean, great location, excellent service"
We have stayed at both the Grand Central and recently the Manhattan location. The level of service and cleanliness at both properties is exceptional. Both locations are great for walking and consistent which is key. Both properties offer rooms that are more comfortable and loaded with nice amenities that the chain hotels don't offer or come close to […] (including service). Read moreGenuine Expedia guest review
The hotel was very nice except for the layout of the room. Nowhere to sit to watch TV. Instead of a useless table re-position the TV on the wall across from the bed and add a chair so you can watch straight on. For the money something like this should be a given. Also coffee in the lobby wouldn't hurt. The staff couldn't be more helpful. Very professional. […] I would consider stayinf at the Fitz again. Read moreGenuine Hotels.com guest review
I stayed with my wife and newborn son. The hotel was great! Perfect service, perfect room. The rate I got was really great too.Genuine Hotels.com guest review
"Lots of nearby shopping"
Room was clean and bed was very comfortable. Overall small but as expected in NYC. Front desk staff very friendly. Lots of shopping nearby and easy walk to Central Park.Genuine Hotels.com guest review
The people you have employed are exceptional! Personal professional pleasant and very welcoming and accommodating! They all deserve a raise;+) don't find this very often in these days! Thank you for a wonderful stay!Genuine Hotels.com guest review
"Extremely comfortable hotel; great staff"
While the 57th St. location is a bit gritty, it's a nice walk to shopping on Madison if that's your thing--or to the incredibly NYC museums, which is mine. MoMa is very close and it's a pleasant stroll (@ 2 miles) to the Met, Frick, and Guggenheim. A woman at the front desk addressed me a bit sharply upon arrival but the manager, who immediately noted […] my annoyance, took over and provided really excellent hospitality. The rooms are oddly austere but beds are very comfortable, showers are good, and toiletries are off-the-beaten path, but excellent. Housekeeping is thorough, quiet, and attentive--though they could avoid leaving all the cleaning supplies around the public areas--which diminishes the general upscale feeling. All in all a great stay--as most reviewers note: the best thing about this Fitzpatrick hotel is the people, but the facility itself is a good midtown choice, especially if you're moving between the lower and upper east side. My thanks to the manager for a very pleasant stay! Read moreGenuine Expedia guest review
"In the center of everything"
Staff were excellent and helpful, var was fantastic, room was very clean , service was excellentGenuine Expedia guest review
clean, comfortable and spacious room, we had a great stay. Nice and helpful staff!Genuine Hotels.com guest review
"Great location. Lovely staff and rooms."
We had a wonderful experience, even though our stay was brief. We would love to stay there again for a few days and enjoy the great location. The room was perfect to accommodate the whole family. The hotel lobby is small and feels cozy, warm and welcoming. And the staff was really great too.Genuine Expedia guest review
"Nice hotel central location"
Staff were very friendly and accommodating . We felt very comfortable and at home. The room was clean and the bed comfortable we will definate be returning.Genuine Expedia guest review
"Spacious Rooms Premium in NYC"
Pleasantly surprised at how big and nicely appointed the room was. Expecting a cramped little box as per usual in Manhattan. Hotel is older, but that's to be expected in NYC too. Staff was nice but nothing spectacular. No lobby to speak of but nice little Irish pub on 1st floor. Convenient location.Genuine Expedia guest review
"Old World comfort"
European feel to this well located hotel. Smaller, quiet building. Room sizes for suite were generous. Furnishings a bit dated but very comfortable. Would definitely recommend and stay there again.Genuine Expedia guest review
"Enjoyed my stay"
Very nice one-night stay. Gracious and efficient reception. Clean and well appointed room. Will be back.Genuine Hotels.com guest review
The staff were welcoming and helpful. Room service food was prompt and very good. The quality of the TVs in the suite was not great but I didn't do a lot of TV watching so it didn't matter that much.Genuine Hotels.com guest review
Hotel was was great,rooms were clean staff were awesome easy to get around.Genuine Expedia guest review
Clean. Friendly staff. Quiet room. Great location.Genuine Hotels.com guest review
Did not now what to expect, but was pleasantly surprised. The hotel felt small and cozy. The rooms were beautiful and the staff was exceptional. We will be staying at the Fitzpatrick again when we are in New York.Genuine Expedia guest review
"It was AWESOME ! I hope to stay there again"
I cannot say enough good things about it. But for starters - Close to the Metro, close to Central Park, walking distance to museums, salons, shopping, friendly/helpful staff, lovely rooms. I can think of NOTHING that was lacking ! PLUS: it's IRISH !!!Genuine Hotels.com guest review
"Perfect for a weekend stay."
The hotel was in the perfect location for what we wanted to do during our stay. It is close enough to both Central Park and Times Square. We like to walk so that is what we did but the hotel is on Lexington so there are plenty of taxis as well as subway and bus options. The only thing that was annoying was the lack of free wifi. It's 2014 so there is […] no reason not to provide it for free. Read moreGenuine Hotels.com guest review
Great location, even better service.Genuine Hotels.com guest review
"Weekend in NY"
Had a great stay at the Fitzpatrick. Location was convenient and hotel was very nice for the price point. I would stay here again and would recommend checking it out if you are looking for a nice older boutique type hotel. Staff was excellent.Genuine Expedia guest review
"Good hotel. Good value."
Appreciated the good service, excellent location. Room was adequate size for two, comfortable & very clean.Genuine Expedia guest review
"Good location but very busy street; rooms OK."
Staff was lovely and very helpful; food was not bad for a hotel. The rooms were clean but a bit dreary in terms of color scheme and worn furniture. They reminded me of a Holiday Inn rather than a 4 star hotel. We were treated very well in terms of being offered an upgrade.Genuine Hotels.com guest review
"close to our event"
Absolutely wonderful! Great service, beautiful room, very nice, friendly people. Sorry we were only staying one night. Will definitely stay there again!Genuine Hotels.com guest review
"Nice hotel in mid-town manhattan."
The hotel was very nice and the staff was very accommodating. I found it to be conveniently located so that I didn't have to travel too far for anything I wanted to do. I had family staying at another hotel and they found the rooms to be very small and the staff not so friendly. Not so at the Fitzpatrick. I would recommend this hotel to anyone going […] to Manhattan. Read moreGenuine Expedia guest review
"Fantastic Fitzpatrick's 57th & Lexington NYC."
From the moment my wife and I entered the lobby of the Hotel we were greeted with a smile and a true sense & feel of hospitality. From the bell hop (Chris) to the Manager (Eva) they went above and beyond to ensure our stay at Fitzpatrick's 57 was a memorable experience. We look forward to our next trip into the City and our return to Fitzpatrick'sGenuine Expedia guest review
"Well-located boutique hotel"
Loved my room- actually a sitting room and separate bedroom and very quiet. The staff was very friendly and helpful and did all they could to make my stay pleasant. Service was good and both rooms were very clean. There were lovely lotions/shampoo etc but no cotton balls or Q tips. I did have two complaints- the telephone in my bedroom did not work […] (I told the woman at reception and it was fixed the next day) and the socket in the bathroom was not working so I had to dry my hair in the bedroom without a mirror. The location was very good and close to the major 5th Avenue stores. Read moreGenuine Hotels.com guest review
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