Novotel London Waterloo - London

Only stayed here one night as a stop over to other European locations, but it was perfect. It was easy to walk to several tourist sites and close to the tube. Easy to get to from Heathrow. Easy check in and out. They stored our bags for us after checkout. There is a small playroom with toys in the lobby. Our 15 month old loved it, but would be good […] for kids up to 5 or 6 years old too. Read more

Genuine Expedia guest review

Pros: Very quiet, clean, steps from the Thames, great walk to Big Ben, London Eye, Westminster Abbey -- and all other major sights within 30 minutes. Cons: subway walk a bit long if you have luggage or late at night, room is euro-small, WiFi, breakfast everything else extra, nothing to eat, to see or to do without walking, or taking the Tube.

Genuine Hotels.com guest review

I found absoltely everything I needed in my room. The location is perfect and quiet. That is if you don't mind a nice 10 minute walk to the center (Westminster Abbey, Big Ben, etc.). Complimentary breakfast had a lot of variaty. There were obviously a couple of minuses. Sofabed for a third person was less than comfortable. The other minor inconvenience […] was that I could not figure out how to avoid water spilling on the bathroom floor. The half-door didn't help much and there is no screen. That's unusual design. Too bad I had to pay for the internet access daily. Overall I was happy with the hotel though! Read more

Genuine Hotels.com guest review

In general well maintained, but missing a few details (such as a fan and sink in the toilet, falling knobs). Good buffet breakfast, but the same assortment every day. Pretty small room for 3 people, as the opened side sofa took a lot of space. This is the first 4 starts hotel that did not prepare fresh towels and toiletry, when the I put the sign To […] not disturb. Read more

Genuine Hotels.com guest review

Staff is friendly and even looking to help. Bar staff at night are fabulous...Corina, Irene and Tim...Russia, Italy and Australia so quite diverse....friendly at all hours! ha. Can't go wrong..at all. Stations nearby as well. Food good. Access to free internet in lobby on nice Mac machines, kids area, game station..modern and very clean. One bridge […] away (walking distance) to Big Ben and area. Read more

Genuine Expedia guest review

Close to bus stop 2 min walk. Tomaso and Gabrielle were excellent. Very attentive. We love them. Super clean, excellent food. Will be back soon

Genuine Hotels.com guest review

The room is very modern and clean. I stayed with my wife and child (13 years old). The room was kind of small, so it was hard to open three suite cases – but I think this room is average for a room in London. But, because we were a 3 member family, the sofa bed was included, and that made the room very small. Since this hotel is near Big Ben, about […] a 15 minute, walk it was very enjoyable to walk at nights because you don’t need to take a bus or train. But since this hotel is not near at Tube station, we had to use a bus (No.77) to Waterloo station. And also the No3 bus which is near the hotel leads to the Oxford Circus, so it was very convenient. Overall it was very good stay considered to the room price. If I can go London again – I may stay this hotel. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This hotel was perfect for us . I stayed there with my two teenage daughters . Room was modern , clean and comfortable . If you are someone who spends a lot of time in your room this hotel may not be for you due to the room size. Transportation was very close by bus stop across the street and about 8-10 minute walk to Lambeth North tube station. Staff […] were friendly and helpful . Did not eat in restaurant so I can't review that. The only negative I could see was the carpet in the hallways needed cleaning other than that I would recommend this hotel. Read more

Genuine Expedia guest review

Staff very helpful and courteous. Breakfast buffet overpriced restaurant menu limited

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel rooms were immaculately clean, comfortable, modern, bright and cheerful. The desk staff were friendly, accommodating, and helpful, albeit not terribly knowledgeable about certain London details we had asked about, but very willing to assist with obtaining information online and helping with booking and scheduling activities. The only disappointment […] was with the housekeeping staff, who did not automatically replenish our room supplies/amenities when they ran out (coffee, tea, milk, cups, tissues) and so we found ourselves calling the main desk for these items. Other than this, the housekeeping staff was very efficient in cleaning and tidying the room. Everyone was always polite and courteous. The location was not very convenient to the Tube (10 minute walk), but the bus stop was right across the street. The view from our room was unbeatable: the Houses of Parliament and Big Ben, right across the Thames. We would recommend this hotel to everyone who appreciates cleanliness, comfort, and a friendly welcome when they travel to London. Read more

Genuine Expedia guest review

Nice clean hotel close to Big Ben! Very contemporary and comfortable food is decent and the room rates were also a good deal...

Genuine Expedia guest review

not close to the underground tube...you have to walk about 30-40 minutes to get there. bus infront of the hotel but you should know you're bus map. no reataurant,convenient store close by. Although, Big Ben, London Eye, Parliament is close. I mean you can walk about 30 minutes to get there...

Genuine Expedia guest review

Hotel was very comfortable. Good location; near to major attractions and tube. Also easily walkable to many of the sites.

Genuine Expedia guest review

Good price for the quality. The rooms are small but I guess that is a problem in London and the mattress is not the best.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This Hotel had the most comfortable beds I have every slept on.

Genuine Hotels.com guest review

Nice hotel that is centrally located in London. Short walk to the tube or take the bus which has a stop right near the hotel.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Well-managed tourist hotel, slightly larger and cleaner than your average.

Genuine Hotels.com guest review

Visted London for a week mid May. Hotel was conveniently located about a half block from the river and a 10 minute walk to the Underground (Lambeth North). Hotel was clean, bed was comfortable. Was comparable to a typical US hotel room. Room internet cost extra. We did not eat in the restaurant. Cheaper breakfast options were close by. Overall, we […] were very happy with the hotel and would recommend it to others. Read more

Genuine Expedia guest review

This hotel is very convenient to the IMO headquarters building, which is located just around the corner ont he Thames River. It is centrally located within London and allows easy access via bus, cab or walking to many locations and sights to see.

Genuine Expedia guest review

Novotel London Waterloo was a breath of fresh air after Paris. Loved the decor, ambiance and service were excellent. The weather was cold and dreary most days, so coming "home" to our hotel was delightful every day of our stay.

Genuine Hotels.com guest review

Since this hotel is located just around the corner from the Int'l Maritime Organization headquarters, it is extremely convenient (4 min walk). With the cost of the room, I find it extremely annoying that there is an additional internet charge.

Genuine Expedia guest review

Great all non-smoking hotel. Great location with a bus very close to get to Victoria Station(where we got to our tour bus). Easy walk to London Eye ,Big Ben etc.

Genuine Expedia guest review

Location is ideal, room was very comfortable for 2 adults and a 3 year old. Easiest way to get around is the no. 3 bus. Lovely shower facilities. Great breakfast although pricey and I would not of paid extra to have it had it not been included in our package. Onsite parking was very convenient for us, although parking is costly this is not a bad price […] for central london. Overall a decent standard of hotel ideal for a short break. Read more

Genuine Hotels.com guest review

Reception staff very good and professional. Breakfast not good at all on both mornings. Sunday was much worse than Saturday (only about 40 people in on Sunday). Had to wait each day for hot water, bread, bacon and fruit as well as cheese. Also on both days had to wait for plates and bowls. Even when requested people still had to wait for items (over […] a quarter of an hour). Very poor and slow service. The restaurant manager blamed the number of people saying they were exceptionally busy! Manager also spent a lot of time clearing tables. Couldn't he have directed his staff when food etc. was missing. All in all not a good experience this time. Added to this when we arrived they had us down for room only and our extra bed was unmade. Definitely not very inspiring on this occasion and not likely to use hotel again especially as it claims to be 4 stars. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Helpful and pleasant staff. Good facilities, nice decor. Only down point, it is not easily accessible by tube/train

Genuine Hotels.com guest review

Hotel was well placed with bus stop right outside, number 3 bus goes to Parliament Square, Whitehall, Trafalgar Square, Regent Street, Oxford Street. Hotel was quiet, service was fine and food was good & not too overpriced..

Genuine Hotels.com guest review

Really looking forward to going back next year. Staff so helpful and pleasant. Room a bit small for myself husband and two children aged 15 and 12. When I go next year would have to look for co-joining rooms. But the positives outweighed this negative. An excellent choice

Genuine Hotels.com guest review

This hotel is clean, comfortable and in a good location. The staff were extremely helpful. The breakfast buffet was very good and the bar area was nice for a drink. The room was a little small, but well designed and had everything we needed and the beds were comfortable. There was some maintenance work being done at the hotel while we were there but […] this didn't disturb us. The location was very good as there is a bus stop outside the hotel and the hotel is a pleasant walk to Westminster where there is a tube station. I would stay here again. Read more

Genuine Hotels.com guest review

Comfortable hotel , good facilities in room , comfortable bed.

Genuine Hotels.com guest review

Very close to Big Ben, Parliament, London Eye. Easy walking distance to most places...hotel clean, staff friendly - would definately stay there again

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Situated in a great location for tubes or even a walk to sights. The staff were very helpful and polite. It was clean and the little play room for kids was great cos you can see them so you can relax. On the downside building work going on through day was awful especially when 6 yr old trying to take a nap. Aldo breakfast??? £15 per person??? There's […] a great cafe on way to Lambeth tube-Corner cafe-all 3 of us could eat there for same cost and not a slither of grease in sight. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Pleasant hotel, close to the Houses of Parliament and Westminster Abbey. It was an 8 minute walk from Lambeth North tube station (Bakerloo line) but the no 3 bus to Oxford Circus via Trafalgar Square stopped outside the hotel and was more convenient. The room was clean and in a good condition but small once the sofa bed was rolled out. Breakfast was […] very good. Our main gripe would be having to pay for Wifi at a rate of ten pounds for 24 hours, Read more

Genuine Hotels.com guest review

Very dirty room with stains on the floor and the smallest window ever which had a terrible view. Not very modern or kept well at all.

Genuine Expedia guest review

I really enjoyed staying here as it was only a 15min walk to where I needed to be. On my time off, I had a walk round Westminister and the surrounding area before heading into central London.Overall, I was pleased with the room and the food was excellent.

Genuine Hotels.com guest review

I would suggest this is a good hotel for those on a budget.

Genuine Hotels.com guest review

ideal location if at a maritime meeting. nice and quiet overnight

Genuine Expedia guest review

Was good not great. Would stay again

Genuine Hotels.com guest review

Our first trip to London for our daughters 8th birthday. Location was great with a lovely view of Big Ben and The Houses of Parlament. Staff were very helpful. Would definately stay here again.

Genuine Hotels.com guest review

for what we paid it was not value for money more like an up market budget hotel.the staff were unfriendly.I would not exactly say it was in the Waterloo area more towards Vaxhall.We were staying because of a do in Covent Gardens and it was a long walk to get there.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Brilliant service and the Hotel Rooms are very clean and well maintained. Got the things we ordered almost instantly!! Totally Recommended.

Genuine Expedia guest review

Nice Hotel and great location! I would say it is one of the best priced hotels in the area, and you are a short walking distance to really any major attraction. The only real complaint I have about the hotel is the beds! I stayed here twice, for a total of 8 nights when I was in london....and the room is great, but the bed is no better then a pull out […] couch. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review