Nice clean, modern room. Nice bath. Airport shuttle included and less than a ten minute ride to the airport. Exactly what we needed.Genuine Hotels.com guest review
The actual hotel itself was rather nice. The rooms are nice and clean, property well kept. The internet access was a joke and I thought I had asked for a room that included the breakfast buffet. However the staff said I had not purchased the buffet dispite me showing the receipt from hotels.com which indicated other wise. When I tried to check out the […] Desk attendant wouldn't let me board the shuttle until i could provide a voucher proving i had paid through hotels.com. I showed then copies of the reciept from hotel.com which were emailed and said if the hotel needed a voucer they should contact hotels.com and I gave the confermation number. Read moreGenuine Hotels.com guest review
"Excellent Hotel Right Next to Airport"
Fantastic hotel and service. Rooms were spacious and comfortable and the restaurant was great too. Best of all was the people who work their.Genuine Hotels.com guest review
"Best Frankfurt airport hotel"
Aside from this being a great hotel overall, the kitchen is what puts it over the top to deserve 5 stars. Dinner was gourmet as was the bountiful breakfast spread.Genuine Hotels.com guest review
We needed a hotel that was near the Frankfurt airport with good shuttle service. The NH hotel provided that with other services.....Genuine Hotels.com guest review
"Fraport on your doorstep"
Clean and modern and inexpensive if a bit spartan but ultra handy on the free hotel bus (every 20 min) from 5am to midnight to the airport. Less than 2km or 5 min and €7 by taxi at 4 am for a crack-of-dawn departure. Must stay for evening check-in and early morning departures.Genuine Hotels.com guest review
"Close to Frankfurt Airport"
Overnite stay to fly out next day. Close to airport and convenient free shuttle service to and from. Rooms small but nice enough.Genuine Hotels.com guest review
"Clean and comfortable."
Spotless and the room had everything you could need.Genuine Hotels.com guest review
"Fine overnight near airport"
The hotel was fine. Shuttle was frequent, free, and easy. Dinner in hotel restaurant was also fine. Quiet even through near the airport.Genuine Hotels.com guest review
"A bit farther from airport than I expected."
Because of highway routing, this hotel is definately farther away than it would seem and unless you use the hotel shuttle to get back and forth to the airport, it might be worth the extra $$ to stay at an on-airport hotel. Room was fine but there was some jet noise and my ventilation unit wouldn't come on, so room got stuffy at night. Opening the window-no-screen-on […] a parking lot at night seemed unsafe. Read moreGenuine Hotels.com guest review
I booked this hotel because it was close to the airport. Upon arrival late at night, I jumped on a transfer bus labeled NH Hotels-Frankfurt Rhein Mein. It took me to a different hotel farther away and I arrived without a reservation. I had to go back on the transfer bus to the airport and catch a different bus. Although both buses were part of the same […] chain, the driver would not take me to the NH Hotel Frankfurt I had a reservation at. In addition, the receptionist explained that I should have called to ask, which I stated I could not since i lived in the United States and booked the room on line. She was of no use and did not even apologize. This is a horrible chain of hotels in Frankfurt and cannot seem to understand that they have a bus transfer logistics problem. Read moreGenuine Hotels.com guest review
"It was very nice"
We had a good time, hotel is clean stuff is nice and food was goodGenuine Expedia guest review
"Mandana. Nice small hotel close to FRA"
Staff was very nice and helpful From airport was a problem to get the right shuttle to hotel. Took me about 45 min On the way back to Airport all was quit fast and goodGenuine Expedia guest review
"Great value near the airport"
I stayed at this hotel for three days while making business calls in cities south of Frankfurt. The free shuttle made access to the airport and train station convenient. I found the hotel to be quite comfortable with excellent service and a helpful staff. The food in the restaurant was excellent and reasonably priced. The only complaint I have is with […] the internet service. Basic internet is free, but I found that I kept getting kicked off so I purchased the premium service for around 10 euros. Even then, it still could stand to be improved. Read moreGenuine Expedia guest review
"Clean, convenient, comfortable"
Nothing special, but a solid place to stay for a layover or overnight. The airport shuttle to and from the hotel was a major impetus for my choosing this hotel; but I waited for about forty minutes for it upon arrival. The utilitarian room was clean and comfortable, staff friendly and helpful. Location convenient to the airport, but isolated from anything […] else of use or interest. I'd stay there again for a business one-nighter. Read moreGenuine Hotels.com guest review
"You have to spend the night @ Frankfurt airport?"
Getting to the hotel was a nightmare - shuttle didn't drive on schedule, when it arrived it filled up immediately and I had to wait for another shuttle, taxis don't want to drive to the hotel (not earning enough money). It took me almost an hour to get there - keep in mind the hotel is 1.5 km from the airport; it would be faster to walk. However, […] after getting to the hotel, the situation improved drastically - efficient and friendly check-in, nice room, friendly waitress … and I took a cab back to the airport in the morning (7 EUR). Read moreGenuine Expedia guest review
Every thing ok and high service exept wifi conection so bad!!!Genuine Hotels.com guest review
"Very reasonable and clean hotel"
The hotel was satisfactory for 1 night for the price I paid . Me and friends stayed in different rooms and all of them agreed about my opinion. The hotel arranged a free shuttle from to Airport , the rooms were cleaned, the bed is big , the shower was ok it was little bit old but suitable for 1 night , free WIFI , some of the staff were pleasant & others […] were not. The only disadvantages are they put in the room 1 mineral water bottle & on the said bottle they priced it with 5 Euros , the pillows were light & not very comfortable & the out was out of no where ( away from any shops / restaurants etc. ) therefore, we had to eat in the hotel restaurant . But as I said it is good for 1 night & the price we paid . Read moreGenuine Expedia guest review
"Not a 4-Star Hotel"
It's not as close to the terminals as it looks. Had to wait over 20 minutes for their shuttle... Rooms, style, carpet, everything is clean but a bit old. It's a three star hotel, by no means it's deservers four stars...Genuine Hotels.com guest review
"Walking distance to LHT gates and flight training"
Great location if on a business trip to visit LHT since it is a short walk to gate 23 or the flight training center. The hotel is surrounded by a business district, but the airport shuttle runs every 20mins, so a trip to the terminal is easy for eats for shopping. The hotel is on the approach path of 25R, so jet noise may be an issue for you if the […] window is open. Due to curfews, there is no night-time air traffic. Overall, a nice staff and a great hotel. Read moreGenuine Hotels.com guest review
"great place if you want near airport"
The front desk staff was nice and helpful, bar staff was good, and shuttle service is great. So if you need a room near the airport this is a great place for the price))Genuine Hotels.com guest review
"Internet cost bring down visit."
Overal hotel was great.The price for the use of internet totally out of line.Genuine Expedia guest review
"Kind of dumpy"
This hotel isn't really at Frankfurt Airport. You have to take a shuttle from the terminal to the hotel, and if you land at Terminal 2 (like I did), then you have to take a shuttle from T2 to T1 first. (BTW - Why is Frankfurt so inefficient for a major transportation hub? My Iberia flight landed at 10:45pm, the airport was practically empty, and yet […] we still didn't get a gate; we had to take the tarmac shuttle bus from the plane to the terminal). So, after 3 shuttle buses, I finally reached the hotel. It's pretty dumpy. Like a 1970's hotel that's never been upgraded. They have all these posters about the free WiFi, but then the signal was weak and slow. The room kind of smelled like smoke, so I opened the windows (in winter). Then I started smelling smoke and realized the room next to me was smoking out his window and it was blowing into mine. Shut the windows. The signs say the shuttle runs to the airport every 20 minutes at 8:00, 8:20, 8:40, etc. I got outside at 8:00am, waiting among all the people smoking (seriously, has no one told the Germans that it's not cool to smoke anymore?), and the bus didn't arrive until 8:15. It was making me un-nervy for my 10:00 flight to the US. I definitely won't go back and will think twice about using Frankfurt as a layover night when returning to the US. Read moreGenuine Hotels.com guest review
"It;s a excellent hotel"
The hotel is great, great staff, free shuttle pick up from the airport. very quietGenuine Expedia guest review
"SERVICE ORIENTED HOTEL"
Do not expect much of the area but if in business trip this hotel is a good choice. The staff was very helpful and diligent. The restaurant is good and well tended. Shuttle service to the airport is very handy. In general I would say it worked well for us.Genuine Expedia guest review
"Stay at NH Frankfurt Hotel"
My stay at this hotel was comfortable, and people were very nice. The services provided at this hotel was excellent at affordable cost. The room was clean and elegant, and also close to the airport, which made very convenient adjust my travel plans.Genuine Expedia guest review
"Nice hotel but..."
Staff was not very attentive and seemed to be short of help at the front desk. The Internet access was free but very unreliable. Also, it would be nice for the staff to tell guests at check in how the power in the room works - must put your room card in a reader by the door.Genuine Expedia guest review
"Good for Overnight Stay"
This hotel is a brief shuttle ride from the airport. It is very convenient for an overnight stay in Kelsterbach, which is a small town adjacent to the Frankfurt am Main Airport. The hotel is a bit older and wear can be seen, but generally it is in good condition. Rooms are not large but comfortable and clean. Good place for an overnight stay near the […] airport and much less costly than hotels that are on the Airport premises. Read moreGenuine Expedia guest review
"Ok for overnight airport stay."
Hotel was reasonably priced and convenient for an overnight layover at Frankfurt. But if you want to see anything or have a good meal, this hotel isn't located near anything. You're stuck with the hotel restaurant. I arrived late and departed early so could not get anything to eat. Also, the hotel advertises "free" wifi. ...well yes, sort of, but the […] connection is limited to 100MB data before you have to pay. 100MB is gone in a flash, forget making a Skype call! Read moreGenuine Hotels.com guest review
"nice hotel next to the Frankfurt Airport"
Excellent room with lots of space. Very clean and modernGenuine Expedia guest review
"Convenient location for Frankfurt Airport"
Location is close to Frankfurt Airport and hotel provides free shuttle service approx every 20 minutes to airport. Parking at the hotel is not free.Genuine Expedia guest review
"Very close to airport"
Thank goodness for the shuttle.Genuine Hotels.com guest review
"Nice hotel close to Frankfurt Airport"
Very nice and helpful staff. Room was large for European standards. Close to Frankfurt airport and the shuttle runs every 20 min on the dot. Although close to the airport, it was very quiet and I never heard any airplane noise. Beds were quite comfortable and had NICE feather pillows. I'd come back in a heartbeat.Genuine Expedia guest review
"A bit disappointing"
The hotel location was great, as I wanted it to be near the airport. The hotel was certainly not as nice as the other NH hotels where I have stayed. The building was unattractive, the halls were banged up from luggage carts and other use, the room was tiny. Access to the hotel was awkward, as it was unclear where to enter: There was a parking gate for […] parking below ground, and there was another gate with no sign at ground level where you could get to the entrance of the hotel. I chose that option, which was correct. However, there was no designated place to park or stop for check-in. I stopped in front of the entrance, and while I was checking in a shuttle bus driver verbally attacked my wife who was sitting in the car because he was supposed to have that space. Not at all a good beginning. Afterward there were no problems, just not a great hotel. Read moreGenuine Hotels.com guest review
"Very nice hotel, expensive breakfast!"
Ideal location nearby the Fra airport, only a few minutes to the gates. Breakfast was hugely expensive, 22EUR. Very comfortable rooms, beds, shower. Coffee maker in the room was a big plus, because I skipped the expensive breakfast.Genuine Expedia guest review
"Adequate hotel near Frankfurt Airport"
Adequate hotel not a place to vaction but clean and comfortable. Air con rather noisy. Airport shuttle every 20 minsGenuine Expedia guest review
Room was clean and comfortable but smelled of stale smoke. Convenient to airport. Enjoyed our stay.Genuine Hotels.com guest review
"Perfect For A Layover"
Had a layover on a United flight from Madrid to San Francisco. Spent the night here. Easy and free shuttle to and from the hotel. Very y nice room. Amazingly quiet with windows closed. Super comfortable bed.Genuine Hotels.com guest review
"Overnight between flights"
This is a convenient place to stay between flights or to crash after a Transatlantic crossing. Clean, comfortable. No a/c so if you're used to cool room at night you'll be torn about leaving the window open. FRA is very close and planes are loud when windows are open. Breakfast buffet is good although a bit pricey. I have stayed here twice and will […] come back. Read moreGenuine Hotels.com guest review
"Overnight stay between planes."
It is a nice hotel near airport with all day shuttle service. Not expensive, and convenient.Genuine Expedia guest review
"Right next to the airport"
Perfect location next to the airport, if that's where you need to be. Opted not to buy the 15 Euro breakfast. Signs in parking garage and elevator could be clearer. Restaurant a bit noisy; needs more drapes or other sound-absorbing material.Genuine Hotels.com guest review
Terrible, had to change rooms twice. The smell of tabaco was intolerable.Genuine Hotels.com guest review
"Nice hotel, poor front desk"
I called the front desk and asked for another blanket. She said she would ask housekeeping and bring to me. 45 minutes later no blanket. I called again and she said 'oh, we have no more blankets.' Hmm...pretty surprising that a hotel of this size runs out of blankets! She could have called and told me instead of making me wait up for the blanket.Genuine Expedia guest review
At the restaurant service was extremely slow and some meals poorly pepared. But when complained they were apologetic, claiming being very busy due to a group and giving credit for partly uneaten food. The waitress was, however, very friendly, polite and spoke excellent English.Genuine Expedia guest review
"Close to airport"
Close to Frankfurt airport and a free shuttle bus to take you there every 20 minutes. They will also store luggage while you are on a trip. We did have an issue with the front staff when we asked to store our extra suitcase when we travelled to Russia. It seemed to be an imposition to her. The restaurant was pricey but the food was superb.Genuine Hotels.com guest review
"Good location, great rooms that look new"
Recommended . Clean, new, quiet. Nice staff . Restaurant good. High speed internet was very slow.Genuine Expedia guest review
"Convenient hotel to FRA"
Recurring problem with availability of the shuttle bus at late hours. Eventually I needed to take a cab as it was 2300 and I had an early morning departure. However, the staff (gentleman) was quite accommodating and comp'd me breakfast in lieu of the cab fare paid. So no arguments as to fairness and they went the extra mile, w/ no questions asked. Clean, […] functional and I would stay there again. Read moreGenuine Expedia guest review
"Nice, clean, simple hotel by the airport."
My husband and I arrived late at night and the reception Clerk was quick, efficient and we were given our room right away. We requested a wake up call early the next day and the call was on time.Genuine Expedia guest review
"OK Hotel - Missed a few points"
I staid in this hotel for 4 weeks. I will not be returing even though overall this hotel is OK. The room was nice and the gym/sauna/steam bath were well maintained and easy to get to. The locations is convenient being right next to the airport there is plenty of parking on sight, for a surcharge. The room was clean and well appointed. There were few […] places the hotel missed out. 1) The internet connection is horrible slow. There are two options - a basic service for free and a premium pay service. I clocked the premium at .22 Mb/s down. I asked at the front desk and they confirmed they were having issues but there were no plans to resolve. 2) The printer in the lobby had an "out of paper" sign on it for all 4 weeks I was there. I addressed with the front desk and they confirmed that the printer was in fact broken and that with big companies "it takes a long time to get things done" Did confirm that they were in fact lying to the customers. 3) Breakfast was good but was very high priced - 22 Eur. 4) AC in my room did not work. Was told I can open my windows. Not really an option since planes fly directly over the hotel ever 5 min. Read moreGenuine Hotels.com guest review
the hotel was clean. The road construction around the hotel was unreal We drove around for hours trying to find entrance there were no detour signs So just be ready Wish we could have been notified of the detours The rest of the stay was very niceGenuine Hotels.com guest review
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