"NH Frankfurt airport"
gym not up to scratch. Equip not working. Otherwise, all else excellentGenuine Hotels.com guest review
"Nice hotel but shuttle service is horrible"
The hotel is nice and the rooms are very comfortable, well priced but...the food is a bit expensive at the restaurant and the hotel shuttle is small and takes a while to come to pick you up from the airport terminal. So give yourselves an hour to get to the hotel waiting for your chance to board the shuttle. The other area airport hotel shuttles were […] either more frequent or bigger in size Read moreGenuine Hotels.com guest review
"Nice and convenient"
Short stay, but very nice and convenient. Good help from staff, nice shuttle service and reasonable price. Did not have breakfast this time. Room was great with all conveniences you could expect. Very fresh and up to date.Genuine Hotels.com guest review
"Not bad for the price"
We wanted a simple one night stay close to the airport since we needed to be there at 8am. I didn't look closely enough at our booking and did not realize breakfast was not included. The main issue I was looking for was a free airport shuttle, which this has. However, make sure you there early for the shuttle as it gets packed and you may have to wait. Overall […] it was decent for what we did and I think it was a decent deal and under $80 (US). If I was looking for a multi night stay at a "getaway" type place, I'd probably pick something different. Read moreGenuine Hotels.com guest review
"Good value for money!"
Good hotel with easy access to hotel. Very comfortable room, bed was awesome. Quiet even though right next to airport, and good shuttle bus service. Nothing to do at all in the neighborhood -- I ended up taking the hotel bus back to the airport and a train to Konstablerwache to be able to do something (but its only 20 minutes by S-bahn). Recommend if […] you need to spend an overnight at Frankfurt airport. Read moreGenuine Hotels.com guest review
Quick overnight...very accommodating. Breakfast Buffett was quite outstanding as was service. Very pleasant and attentive front desk. Shuttle driver a little abrupt...never asked us what terminal/airline and left us quite a distance from our gate.Genuine Hotels.com guest review
"A very nice hotel"
I stayed here for 24 hours between flights. It is a very quiet, simple hotel a few minutes from the airport. The room is spotlessly clean, with everything I needed. The breakfast buffet is pricy, and you can eat at the airport as an alternative. I would definitely stay here again. Beware of the €50 charge for early check in.Genuine Hotels.com guest review
Just an overnighter. It would be nice if they had a little easier way to and from.Genuine Hotels.com guest review
"Stay was great, but breakfast was expensive"
The reception lady greeted me poorly and was a bit standoffish.Genuine Expedia guest review
"Excellent and efficient"
Great choice for an airport hotel near Frankfurt airport. Clean, well appointed, and within less than 10 min of terminals with reliable shuttle service every 20min.Genuine Expedia guest review
"Excellent respite from travels"
I may be biased by getting my two-night stay on an Expedia coupon with VIP upgrade, but this was a very comfortable stay. Corner room suite was great: loads of room to unpack and unwind between flights. Shuttle bus ran every 20 minutes and took maybe 10, so only half hour from airport arrivals. Good food from speedy room service. Despite proximity to […] runway the plane noise was minimal, and the airport closes overnight, so restful nights in huge beds were great. Reception staff friendly enough. Free wifi actually worked at a useable speed. I even liked that it was a brisk 20 minute walk into the town of Kelsterbach for food and the half-hourly S-bahn to Frankfurt or Mainz. Will stay again for sure. Read moreGenuine Expedia guest review
"Nice hotel next airport"
Upgraded me to a bigger room because I am a Expedia gold member. The breakfast was excellent. Free transportation to airport.Genuine Expedia guest review
Very friendly staff, we stayed overnight to pick up family member at the airport next morning.Genuine Hotels.com guest review
Functional hotel at good airport location, reasonable price.Genuine Expedia guest review
Great hotel that was surprisingly quite while in the flight path. The room was too warm even with heat off. Bus shuttle service, nice rooms, close to airport - all pluses. Would stay again.Genuine Expedia guest review
"Inexpensive - close to airport - convenient shuttl"
Inexpensive - close to airport - convenient shuttlGenuine Expedia guest review
The shuttle bus was late so I waited almost 20 mimutes. Some passengers wanted but the driver didn't drop them at terminal 2. So I had to take a taxi from t1 to t2 because the shuttle train was out of order.Genuine Expedia guest review
"Excellent Hotel close to Frankfurt Airport"
Very efficient check-in and check-out. Perfect for short stays before travel. Booking through Expedia allowed me to qualify for a free drink and 20% discount on my meal at the restaurant, which was quite extravagant in itself considering the price. The room was modern with all necessities. Very clean bed and bathroom as well. Location is the only […] downside with the best connections to Frankfurt city or anywhere else being via the Airport Train Station, which can be reached from the hotel using the shuttle bus service that runs every 20 minutes. Even when the shuttle bus was delayed on my departure, they offered to pay for a taxi to the airport assuring that I would not be delayed for my flight. Read moreGenuine Expedia guest review
"Professional friendly staff. Close to airport."
Staff is professional and friendly. Wake up call on time as was the shuttle service. Fast check in and check out. Clean rooms.Genuine Expedia guest review
Only stayed one night. Clean, reasonably priced. Food was good, a bit pricey but that's to be expected. Quick shuttle to the airport.Genuine Expedia guest review
Great hotel! 5 minutes via their shuttle to the Frankfurt Airport. Food was good, room clean and comfortable and staff was very polite and helpful. Stayed overnight to catch a connection so did not have the opportunity to do anything more than eat and sleep! WiFi connections were a plus.Genuine Hotels.com guest review
The hotel staff was friendly and very accomadating for a special request. The room was beautiful, quiet, with pleasent ammenities.Genuine Hotels.com guest review
The beds were really comfortable. The hotel staff was helpful- we appreciated a ride to the airport.Genuine Hotels.com guest review
"Business Trip to FRA"
Comfortable and clean hotel, located very close to FraPort but nestled between two air freight warehouses. Staff is outstanding and very helpful as are the shuttle drivers. Try not to get too shocked by the price of breakfast buffet in the morning at 22 Euros. It's a fairly standard price and it has a decent selection for North Americans. If you can, […] ask for a room that will let you see the landings at the north/remote runway. Ironing boards and irons are located in a separate room on the "third" floor 300 series rooms. Read moreGenuine Hotels.com guest review
We really enjoyed staying at this hotel the staff were very helpfull providing diretions, recommendations and overall an outstanding experience. Shuttle bus service was prompt and driver was friendly and helpful. Resturant was well staffed and food was goodGenuine Hotels.com guest review
"Shuttle pick up area"
Hotels.com had the wrong phone number for the hotel. I tried to call to determine shuttle pickup area, got recording in German only. Discovered that the airport has two pick up areas, and their shuttle only stops at "A". (I was at "C"). Otherwise, stay was fine.Genuine Hotels.com guest review
We had a great stay specially a punctual and efficient airport shuttle.Genuine Hotels.com guest review
"Nice room, but........."
The room was very nice. We were told that there would be a shuttle to the airport every 15-20 minutes. We got up and waited for it but did not get on because people pushed ahead. There needs to be a sign-up or a system to organize this. The hotel did get a cab for us but we almost missed our flight. Breakfast should have been included in the price or […] they should have offered a continental breakfast at reasonable prices. Read moreGenuine Hotels.com guest review
"*sigh* such disappointment"
Ok where do I start? Yes front desk staff had never heard of expedia gold+ or that their hotel is listed as VIP access for members! Two young obviously very poorly trained ladies that appear to be interns not full time staff! Room was upgraded to business suite which was spacious but very bland. People usually use airport hotels to spend a night and […] go and this hotel and room reflect this fact heavily so I didn't like the ambience. Poor breakfast buffet. Design of hotel floors are almost the perimeter of a square with one elevator so my room was surprisingly far from the elevator and it took ages for it to arrive! Hotel shuttle to airport is free every 20 min but the driver dropped us off at arrivals instead of departures and got angry and left when we tried to explain that this means an extra 20 min walk inside the airport. That alone ruined it for me as I had lots of luggage and not enough time and energy to do this compulsory unpleasant jog... Overall nit worth VIP access. Nothing and no one there makes you feel "special" in anyway whatsoever Read moreGenuine Expedia guest review
"close to airport with shuttle"
was everything to be expected from an airport close to hotel.First shuttle was full had to wait 20 minutes for next oneGenuine Hotels.com guest review
"Best place I stayed"
Best place I stayed in 2 weeks in Germany. more than met my expectations.Genuine Hotels.com guest review
"Staff was friendly but this hotel is not 4 stars"
no remote control on the room and staff was friendly yet a bit lazyGenuine Expedia guest review
"great over night – bad internet"
If you just need a place close to the airport, this is a reasonable option. If you need good internet, find another hotel. My colleague and I had to take the shuttle back to the airport to get a decent (and free) connection.Genuine Hotels.com guest review
"Great location for travelers"
Very nice reasonably priced hotel with clean and comfortable room. 24 hour gym and sauna worked very well with our schedule. If you enjoy to see low flying aircraft when this is awesome place.Genuine Hotels.com guest review
There was no air conditioning, so we had to open our window. At least we were on the 2nd floor, but it felt strange having our window open so we could have cool air. The shower handle was broken, so it was hard to take a shower. The food in the restaurant wasn't good, nor was the service and it was rather expensive for what we got. Best thing about […] the hotel was it was fairly economical compared to other hotels near the airport and the van to and from the airport was very nice and convenient. Read moreGenuine Hotels.com guest review
"OK hotel, but its the airport"
This is a hotel that is a little too far to walk from the terminals (about a mile and a half according to my GPS), but there is a courtesy bus that takes 7 minutes and goes every 15 minutes to part A of Terminal 1 (mainly Lufthansa and its code shares - possibly an issue if you are going to Terminal 2, which requires a Sky Train ride). There are other […] hotels closer that you can walk to but they seem to cost more. The hotel is nice and new; the TV is LCD, and there is CNN and some French and Italian channels in addition to German TV. The rooms are sort of bigger than usual, and the bathrooms have a tub. The wifi is pretty weak, so don't plan to use the Internet in your room. There is a parking lot if you have a car, but it may not be free. Going to Frankfurt means taking the free courtesy bus to the airport and then getting on the train to town, which is not free, and takes maybe ten minutes. This is a hotel for the airport, period. Probably a good place to stay the last night before a flight. I wouldn't plan on staying here for a visit to the city. Read moreGenuine Expedia guest review
"Another airport hotel"
Nice clean rooms. No noise from the airport even with planes flying directly overhead. Dinner & breakfast were both very good. Free shuttle to & from the airport every 20 mins. Just make sure you take the right shuttle FROM the airport to the hotel. There are 4-5 NH Hotels in the area all with identical shuttle busses. They just have a small notice […] on the front window which hotel they're going to, or just ask the driver. Read moreGenuine Hotels.com guest review
"Good airport hotel"
Quiet hotel, close to airport. I made the mistake of walking there from the terminal - it's about 20 minutes along busy roads, so better to take the shuttle.Genuine Expedia guest review
"Nice hotel which really close to airport"
This hotel is a good place if you want to stay close to airport but don't want to spend a lot of money!! Only one thing I don't like this hotel is "room is a little bit too small"Genuine Expedia guest review
"Really nice, clean and pleasant place"
Really nice place, clean and close to the airport. free shuttle runs every 20 minutes from the hotel and backGenuine Expedia guest review
stayed there for one night. not much around but it is close to airport, comfortable and clean. However, having a conversation outside is a challenge due to low flying airplanes.Genuine Expedia guest review
"Ok for relatively cheap overnight while in transit"
We stayed overnight because we were in transit through Frankfurt. It wasn't worth going all the way into town and the price was better than the other airport hotels on Expedia at the time. The shuttle bus for our NH Airport Hotel that was supposed to pick us up never came even after 2 calls and we were taken to our hotel by the driver of another NH […] hotel who had no other passenger. He then proceeded to inform us of how he was doing us a "favour" and expected a tip. He didn't drop us at the hotel entrance but outside so that presumably he wouldn't be seen by the hotel?! The hotel is a shabby, unattractive building right in the flight path of seemingly every airplane flying in/out of Frankfurt and sandwiched in what looks like warehouses. Check-in was routine. Breakfast was outrageously expensive, which may be the norm, but was still outrageous. We ate breakfast at the airport and it was fine. The rooms were the most disappointing. The air conditioning was pathetic and the room was stuffy and hot as a consequence. We had the temperature down to the lowest setting and blowing full blast and it was not even cool. Add to this that the beds only had a duvet on them, no sheets. The final straw was calling the hotel after we discovered that we had left a cell phone in the room and being told the cleaning staff were out, could we call back the next day. I don't hold out much hope of retrieving it. In conclusion, this hotel could use a facelift. I would not stay more than overnight. Read moreGenuine Expedia guest review
"Great Stay, Greater Breakfast!"
Overnighted at NH Airport hotel in Frankfurt. Excellent experience. The room was comfortable, staff were excellent, easy shuttle to and from Airport and full breakfast was abundant and excellent. Best I've ever seen in any hotel. Excelelnt experienceGenuine Expedia guest review
All was fine, in exeption of the internet connection. The internet connection is provided with Swisscom, the quality of the freewill is very poor: it is impossible to surf on internet and you have limited traffic. The business wifi connection costs 9,90€ but you cannot upload more than 200Mb per session and you need to disconnect your account and connect […] again. Very bad if you compare the rest of the hotel in the area that have a true fee wifi connection included in the htel fare Read moreGenuine Hotels.com guest review
"Convenient to Frankfurt Airport"
I was scheduled for a 7:30am International flight from Flughafen, Frankfurt, so I arranged to spend my last night at the NH Frankfurt Airport Hotel. I arrived by ICE Bahn and took the Hotel Shuttle bus to the hotel and back the next morning at 5:00am. The one improvement I could suggest is for the hotel to add BBC News to the list of available television […] channels. All of the channels are in German, and the cable provider does not provide English subtitles. The point is that there are a high proportion of English Speaking guests, give them some consideration. Read moreGenuine Expedia guest review
This hotel is very close to the airport, which is great. And the hotel is extremely clean. The restaurant prices were a tad high, and there were no other eateries near there so that was inconvenient. The room was nice and modern though.Genuine Hotels.com guest review
The hotel was amazing and very close to the airport!Genuine Expedia guest review
"Ok hotel close to airport"
It is connected to the airport via shuttle which is why I chose it. Outside that the rooms were economy and a bit dated.Genuine Expedia guest review
Easy pickup and drop off from the airport -- which I was looking for. And a good rate. A nice clean business class hotel.Genuine Expedia guest review
Nice clean, modern room. Nice bath. Airport shuttle included and less than a ten minute ride to the airport. Exactly what we needed.Genuine Hotels.com guest review
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