All hotels in Kelsterbach, Germany
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereMoerfelder Strasse 113, Kelsterbach, HE, D 65451, Germany, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 885 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.1
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    3.3
4.0 / 5Excellent
"Convenient to Frankfurt Airport"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was scheduled for a 7:30am International flight from Flughafen, Frankfurt, so I arranged to spend my last night at the NH Frankfurt Airport Hotel. I arrived by ICE Bahn and took the Hotel Shuttle bus to the hotel and back the next morning at 5:00am. The one improvement I could suggest is for the hotel to add BBC News to the list of available television channels. All of the channels are in German, and the cable provider does not provide English subtitles. The point is that there are a high proportion of English Speaking guests, give them some consideration.
Genuine Expedia guest review
Other trip Jul 28, 2014
Michael
US
4.0 / 5Excellent
"Decent Hotel."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
This hotel is very close to the airport, which is great. And the hotel is extremely clean. The restaurant prices were a tad high, and there were no other eateries near there so that was inconvenient. The room was nice and modern though.
Genuine Hotels.com guest review
1 night romance trip Jul 18, 2014
Kurt
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was amazing and very close to the airport!
Genuine Expedia guest review
Other trip Jul 27, 2014
A Traveler
US
3.0 / 5Good
"Ok hotel close to airport"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It is connected to the airport via shuttle which is why I chose it. Outside that the rooms were economy and a bit dated.
Genuine Expedia guest review
Other trip Jul 19, 2014
andy
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Easy pickup and drop off from the airport -- which I was looking for. And a good rate. A nice clean business class hotel.
Genuine Expedia guest review
Other trip Jul 16, 2014
Kevin from MN
US
5.0 / 5Outstanding
"Airport Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice clean, modern room. Nice bath. Airport shuttle included and less than a ten minute ride to the airport. Exactly what we needed.
Genuine Hotels.com guest review
1 night family trip Jul 7, 2014
Laura
US
3.0 / 5Good
"NH Frankfurt"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
The actual hotel itself was rather nice. The rooms are nice and clean, property well kept. The internet access was a joke and I thought I had asked for a room that included the breakfast buffet. However the staff said I had not purchased the buffet dispite me showing the receipt from hotels.com which indicated other wise. When I tried to check out the Desk attendant wouldn't let me board the shuttle until i could provide a voucher proving i had paid through hotels.com. I showed then copies of the reciept from hotel.com which were emailed and said if the hotel needed a voucer they should contact hotels.com and I gave the confermation number.
Genuine Hotels.com guest review
1 night trip Jul 4, 2014
Ethan
US
5.0 / 5Outstanding
"Excellent Hotel Right Next to Airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic hotel and service. Rooms were spacious and comfortable and the restaurant was great too. Best of all was the people who work their.
Genuine Hotels.com guest review
1 night trip Jun 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Best Frankfurt airport hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Aside from this being a great hotel overall, the kitchen is what puts it over the top to deserve 5 stars. Dinner was gourmet as was the bountiful breakfast spread.
Genuine Hotels.com guest review
1 night business trip Jul 2, 2014
Bob Tisdale
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
everything as expected, although breakfast is good but a bit expensive.
Genuine Expedia guest review
Other trip Jul 2, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice place and close to the Airport"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The staff is friendly and the place is clean - Thank you
Genuine Expedia guest review
Other trip Jun 24, 2014
Erika
US
5.0 / 5Outstanding
"convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We needed a hotel that was near the Frankfurt airport with good shuttle service. The NH hotel provided that with other services.....
Genuine Hotels.com guest review
1 night trip Jun 9, 2014
FA from SAN
US
5.0 / 5Outstanding
"Great place for dogs!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I usually stay at the Hilton at the airport but decided to stay in a cheaper hotel this time. I will definitely stay her again. Free shuttle to and from the airport (line up early, though, to make sure you get a spot as it is a small bus), free wifi (limited amount), great food and the best part is there is a forest across the street with trails for walking and jogging. The female staff members were lovely and one male staff member was a bit irritated when I asked about airport shuttle info. Maybe he was just tired of answering the same questions over and over?
Genuine Expedia guest review
Other trip Jun 20, 2014
Jen
US
5.0 / 5Outstanding
"Great Proximity for end of holiday travel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
After 10 days traveling Germany, This hotel allowed for late check in, facilitated returing the rental car the night before (free shuttle back after returning), and on-time shuttle the next day to catch my flight. Since I arrived late, the restraunt was closed, but the bartender let me eat my purchased airport food in the bar area and facilitated ordering one last German beer!
Genuine Expedia guest review
Other trip Jun 16, 2014
Marge
US
3.0 / 5Good
"Close to airport but small and lousy Wi-Fi"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Close to airport but small and lousy Wi-Fi. Comfy hotel. Wi-Fi system is a scam as claimed free is quick to switch to a paying request.
Genuine Expedia guest review
Other trip Jun 6, 2014
A Traveler
US
3.0 / 5Good
"Fraport on your doorstep"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Clean and modern and inexpensive if a bit spartan but ultra handy on the free hotel bus (every 20 min) from 5am to midnight to the airport. Less than 2km or 5 min and €7 by taxi at 4 am for a crack-of-dawn departure. Must stay for evening check-in and early morning departures.
Genuine Hotels.com guest review
1 night family trip May 31, 2014
DaveW
US
5.0 / 5Outstanding
"Quick Shuttle to Airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice place to stay close to the airport. Hotel staff was friendly and helpful.
Genuine Expedia guest review
Other trip May 26, 2014
Gail
US
4.0 / 5Excellent
"Close to Frankfurt Airport"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Overnite stay to fly out next day. Close to airport and convenient free shuttle service to and from. Rooms small but nice enough.
Genuine Hotels.com guest review
1 night family trip May 23, 2014
Buzz
US
5.0 / 5Outstanding
"Clean and comfortable."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Spotless and the room had everything you could need.
Genuine Hotels.com guest review
1 night trip May 23, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel conveniently close to the airport"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Comfortable, good food in the restaurant at a reasonable price
Genuine Expedia guest review
Other trip May 24, 2014
Dave
US
5.0 / 5Outstanding
"Fine overnight near airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was fine. Shuttle was frequent, free, and easy. Dinner in hotel restaurant was also fine. Quiet even through near the airport.
Genuine Hotels.com guest review
1 night family trip May 14, 2014
A Traveler
US
4.0 / 5Excellent
"A bit farther from airport than I expected."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
Because of highway routing, this hotel is definately farther away than it would seem and unless you use the hotel shuttle to get back and forth to the airport, it might be worth the extra $$ to stay at an on-airport hotel. Room was fine but there was some jet noise and my ventilation unit wouldn't come on, so room got stuffy at night. Opening the window-no-screen-on a parking lot at night seemed unsafe.
Genuine Hotels.com guest review
1 night business trip May 6, 2014
A Traveler
US
3.0 / 5Good
"Convenient shuttle from the airport to hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Its for a short stay, wether you are waiting for connections or perhaps a couple of hours. Dont expect a big building or a cozy atmosphere
Genuine Expedia guest review
Other trip May 12, 2014
Maggie
US
4.0 / 5Excellent
"Great overnight hotel near airport"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Room is comfortable enough for an overnight stay. Left the window opened as my partner needs fresh air & noise from airplane flying over hotel woke me up at around 5am. I suppose if window is closed, noise would be immensely reduced. Had soup in the cafe/restaurant. Very weird taste! Free shuttle to airport was on time & driver was very polite & helpful. Even though it was written the drop off point would be in Terminal 1, driver drove us to Terminal 2 when we told him that's where we needed to go.
Genuine Expedia guest review
Other trip May 8, 2014
CL
US
4.0 / 5Excellent
"great hotel next to the airport"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
It was a great hotel except the noise of the airplanes landing with the windows open. Had to leave windows open because it was hot inside and too early for air condition to be on.
Genuine Expedia guest review
Other trip May 2, 2014
Pierre
US
1.0 / 5Poor
"Confusing Transfer"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I booked this hotel because it was close to the airport. Upon arrival late at night, I jumped on a transfer bus labeled NH Hotels-Frankfurt Rhein Mein. It took me to a different hotel farther away and I arrived without a reservation. I had to go back on the transfer bus to the airport and catch a different bus. Although both buses were part of the same chain, the driver would not take me to the NH Hotel Frankfurt I had a reservation at. In addition, the receptionist explained that I should have called to ask, which I stated I could not since i lived in the United States and booked the room on line. She was of no use and did not even apologize. This is a horrible chain of hotels in Frankfurt and cannot seem to understand that they have a bus transfer logistics problem.
Genuine Hotels.com guest review
1 night trip Apr 23, 2014
William Ochowicz
US
5.0 / 5Outstanding
"It was very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a good time, hotel is clean stuff is nice and food was good
Genuine Expedia guest review
Other trip Apr 15, 2014
A Traveler
US
3.0 / 5Good
"Mandana. Nice small hotel close to FRA"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Staff was very nice and helpful From airport was a problem to get the right shuttle to hotel. Took me about 45 min On the way back to Airport all was quit fast and good
Genuine Expedia guest review
Other trip Apr 14, 2014
mandana
US
5.0 / 5Outstanding
"Great value near the airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed at this hotel for three days while making business calls in cities south of Frankfurt. The free shuttle made access to the airport and train station convenient. I found the hotel to be quite comfortable with excellent service and a helpful staff. The food in the restaurant was excellent and reasonably priced. The only complaint I have is with the internet service. Basic internet is free, but I found that I kept getting kicked off so I purchased the premium service for around 10 euros. Even then, it still could stand to be improved.
Genuine Expedia guest review
Other trip Apr 6, 2014
Doug
US
4.0 / 5Excellent
"Clean, convenient, comfortable"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Nothing special, but a solid place to stay for a layover or overnight. The airport shuttle to and from the hotel was a major impetus for my choosing this hotel; but I waited for about forty minutes for it upon arrival. The utilitarian room was clean and comfortable, staff friendly and helpful. Location convenient to the airport, but isolated from anything else of use or interest. I'd stay there again for a business one-nighter.
Genuine Hotels.com guest review
1 night trip Mar 27, 2014
Scott
US
4.0 / 5Excellent
"You have to spend the night @ Frankfurt airport?"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Getting to the hotel was a nightmare - shuttle didn't drive on schedule, when it arrived it filled up immediately and I had to wait for another shuttle, taxis don't want to drive to the hotel (not earning enough money). It took me almost an hour to get there - keep in mind the hotel is 1.5 km from the airport; it would be faster to walk. However, after getting to the hotel, the situation improved drastically - efficient and friendly check-in, nice room, friendly waitress … and I took a cab back to the airport in the morning (7 EUR).
Genuine Expedia guest review
Other trip Mar 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Wifi!!!"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Every thing ok and high service exept wifi conection so bad!!!
Genuine Hotels.com guest review
1 night trip Mar 26, 2014
Mohammadreza
US
4.0 / 5Excellent
"Very reasonable and clean hotel"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was satisfactory for 1 night for the price I paid . Me and friends stayed in different rooms and all of them agreed about my opinion. The hotel arranged a free shuttle from to Airport , the rooms were cleaned, the bed is big , the shower was ok it was little bit old but suitable for 1 night , free WIFI , some of the staff were pleasant & others were not. The only disadvantages are they put in the room 1 mineral water bottle & on the said bottle they priced it with 5 Euros , the pillows were light & not very comfortable & the out was out of no where ( away from any shops / restaurants etc. ) therefore, we had to eat in the hotel restaurant . But as I said it is good for 1 night & the price we paid .
Genuine Expedia guest review
Other trip Mar 23, 2014
Frank
US
3.0 / 5Good
"Not a 4-Star Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
It's not as close to the terminals as it looks. Had to wait over 20 minutes for their shuttle... Rooms, style, carpet, everything is clean but a bit old. It's a three star hotel, by no means it's deservers four stars...
Genuine Hotels.com guest review
1 night trip Mar 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Walking distance to LHT gates and flight training"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great location if on a business trip to visit LHT since it is a short walk to gate 23 or the flight training center. The hotel is surrounded by a business district, but the airport shuttle runs every 20mins, so a trip to the terminal is easy for eats for shopping. The hotel is on the approach path of 25R, so jet noise may be an issue for you if the window is open. Due to curfews, there is no night-time air traffic. Overall, a nice staff and a great hotel.
Genuine Hotels.com guest review
3 night trip Mar 16, 2014
Patrick
US
3.0 / 5Good
"great place if you want near airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
The front desk staff was nice and helpful, bar staff was good, and shuttle service is great. So if you need a room near the airport this is a great place for the price))
Genuine Hotels.com guest review
1 night romance trip Mar 16, 2014
Kevin
US
5.0 / 5Outstanding
"Internet cost bring down visit."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Overal hotel was great.The price for the use of internet totally out of line.
Genuine Expedia guest review
Other trip Mar 19, 2014
A Traveler
US
2.0 / 5Fair
"Kind of dumpy"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
This hotel isn't really at Frankfurt Airport. You have to take a shuttle from the terminal to the hotel, and if you land at Terminal 2 (like I did), then you have to take a shuttle from T2 to T1 first. (BTW - Why is Frankfurt so inefficient for a major transportation hub? My Iberia flight landed at 10:45pm, the airport was practically empty, and yet we still didn't get a gate; we had to take the tarmac shuttle bus from the plane to the terminal). So, after 3 shuttle buses, I finally reached the hotel. It's pretty dumpy. Like a 1970's hotel that's never been upgraded. They have all these posters about the free WiFi, but then the signal was weak and slow. The room kind of smelled like smoke, so I opened the windows (in winter). Then I started smelling smoke and realized the room next to me was smoking out his window and it was blowing into mine. Shut the windows. The signs say the shuttle runs to the airport every 20 minutes at 8:00, 8:20, 8:40, etc. I got outside at 8:00am, waiting among all the people smoking (seriously, has no one told the Germans that it's not cool to smoke anymore?), and the bus didn't arrive until 8:15. It was making me un-nervy for my 10:00 flight to the US. I definitely won't go back and will think twice about using Frankfurt as a layover night when returning to the US.
Genuine Hotels.com guest review
1 night business trip Mar 13, 2014
A Traveler
US
5.0 / 5Outstanding
"It;s a excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is great, great staff, free shuttle pick up from the airport. very quiet
Genuine Expedia guest review
Other trip Mar 15, 2014
Minghe
US
3.0 / 5Good
"SERVICE ORIENTED HOTEL"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Do not expect much of the area but if in business trip this hotel is a good choice. The staff was very helpful and diligent. The restaurant is good and well tended. Shuttle service to the airport is very handy. In general I would say it worked well for us.
Genuine Expedia guest review
Other trip Feb 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Stay at NH Frankfurt Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
My stay at this hotel was comfortable, and people were very nice. The services provided at this hotel was excellent at affordable cost. The room was clean and elegant, and also close to the airport, which made very convenient adjust my travel plans.
Genuine Expedia guest review
Other trip Feb 6, 2014
Ratnakar
US
3.0 / 5Good
"Nice hotel but..."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was not very attentive and seemed to be short of help at the front desk. The Internet access was free but very unreliable. Also, it would be nice for the staff to tell guests at check in how the power in the room works - must put your room card in a reader by the door.
Genuine Expedia guest review
Other trip Jan 24, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    2.0
Too hot in room (in winter!), and conditioner did not work. Had to open window and bear noise of landing planes all night. Desk table stands right under TV, so you can watch TV only from bed side, no possibility to work at desk watching TV.
Genuine Venere guest review
Other trip Jan 14, 2014
A Traveler
US
4.0 / 5Excellent
"Good for Overnight Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is a brief shuttle ride from the airport. It is very convenient for an overnight stay in Kelsterbach, which is a small town adjacent to the Frankfurt am Main Airport. The hotel is a bit older and wear can be seen, but generally it is in good condition. Rooms are not large but comfortable and clean. Good place for an overnight stay near the airport and much less costly than hotels that are on the Airport premises.
Genuine Expedia guest review
Other trip Jan 11, 2014
Phillip
US
3.0 / 5Good
"Ok for overnight airport stay."
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Hotel was reasonably priced and convenient for an overnight layover at Frankfurt. But if you want to see anything or have a good meal, this hotel isn't located near anything. You're stuck with the hotel restaurant. I arrived late and departed early so could not get anything to eat. Also, the hotel advertises "free" wifi. ...well yes, sort of, but the connection is limited to 100MB data before you have to pay. 100MB is gone in a flash, forget making a Skype call!
Genuine Hotels.com guest review
1 night trip Dec 15, 2013
A Traveler
US
4.0 / 5Excellent
"nice hotel next to the Frankfurt Airport"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent room with lots of space. Very clean and modern
Genuine Expedia guest review
Other trip Dec 15, 2013
A Traveler
US
3.0 / 5Good
"Convenient location for Frankfurt Airport"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Location is close to Frankfurt Airport and hotel provides free shuttle service approx every 20 minutes to airport. Parking at the hotel is not free.
Genuine Expedia guest review
Other trip Dec 15, 2013
ColinR
US
4.0 / 5Excellent
"Very close to airport"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Thank goodness for the shuttle.
Genuine Hotels.com guest review
1 night trip Dec 5, 2013
Traveler Bob
US
5.0 / 5Outstanding
"Nice hotel close to Frankfurt Airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice and helpful staff. Room was large for European standards. Close to Frankfurt airport and the shuttle runs every 20 min on the dot. Although close to the airport, it was very quiet and I never heard any airplane noise. Beds were quite comfortable and had NICE feather pillows. I'd come back in a heartbeat.
Genuine Expedia guest review
Other trip Dec 3, 2013
Ralph
US
3.0 / 5Good
"A bit disappointing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel location was great, as I wanted it to be near the airport. The hotel was certainly not as nice as the other NH hotels where I have stayed. The building was unattractive, the halls were banged up from luggage carts and other use, the room was tiny. Access to the hotel was awkward, as it was unclear where to enter: There was a parking gate for parking below ground, and there was another gate with no sign at ground level where you could get to the entrance of the hotel. I chose that option, which was correct. However, there was no designated place to park or stop for check-in. I stopped in front of the entrance, and while I was checking in a shuttle bus driver verbally attacked my wife who was sitting in the car because he was supposed to have that space. Not at all a good beginning. Afterward there were no problems, just not a great hotel.
Genuine Hotels.com guest review
1 night trip Nov 23, 2013
William
US
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