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"Great Place to Stay on Isla Mujeres"Reviewed by a Hotels.com guest on May 5, 2012
Fabulous Location, Beautiful Garden, Friendly Staff, Decent Rooms, Small Breakfast, Overall Great Value for the price!
"2012 Cacun Trip"Reviewed by a Hotels.com guest on May 5, 2012
This was great place to stay, no screaming sring breakers. This is an adult oriented all inclusive hotel. The food was excenllent, you have to try the rotisserie chicken on the beach!
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"Amazing Location"Reviewed by a Hotels.com guest on May 4, 2012
Na Balam got some underserved poor scores. The location happened to be the best location on the island (as far as beaches go), and fairly convenient to excitement of down town. The grounds were spectacular, and for such a reasonable price. Front desk and beach bar staff were not amazing, but not bad either. They could do some training on customer service in order to make it a more magical experience, but all in all, it was acceptable service.
"HIGHLY RECOMMENDED!!"Reviewed by a Hotels.com guest on May 2, 2012
Wow! What an amazing time we had staying at the Royal Solaris!! We spent our 19th anniversary at this all inclusive resort for 4 days and never even had the slightest urge to go into town or leave the hotel. Friendly staff checked us in. They were knowledgeable, efficient, and there was no waiting. The Time Share lady who offered us a "quick tour" of the hotel but did not get pushy or upset when we told we just wanted to get to our room and then hit the beach. She asked that we come see her, but we never did and we never got bothered with Time Share talk the rest of the time. The multiple pools looked like lots of fun, but hey...we have a pool at home so we spent every waking minute at the beautiful beaches. The "vendors" walking up and down the beach were not pushy at all and after each one made their 1st pass/effort, they didn't bother us the rest of the day. Benjamin and Kike (pronounced kee-kay), were our beach waiters over the weekend and both of them were absolutely tremendous!! We could not have asked for a better experience. The room was clean, it had a comfortable bed, and plenty of water pressure for our showers. Oh...and pay the little extra to get the beach view room...spectacular views of the sunrise and gorgeous blue waters!!
Location.
Situated on a private beach in Cancun, Casa Turquesa Boutique Hotel & Museum is within easy reach of Luxury Avenue, La Isla Shopping Mall, and Yamil Lu'um. Also nearby are Acuario Interactivo and Aquaworld.
Hotel Features.
Step outside to unwind on the white sand beach. After a day at the beach, enjoy amenities at Casa Turquesa Boutique Hotel & Museum like an outdoor pool and an outdoor tennis court.
Dining options at this romantic hotel include 2 restaurants. Wireless Internet access is complimentary in public areas. Additional amenities at this Beaux Arts property include a rooftop terrace, a terrace, and a garden. Guest parking is complimentary, and available on a limited first-come, first-served basis. A total renovation of this property was completed in April 2008.
Guestrooms.
Rooms open to furnished balconies or patios. The 29 air-conditioned guestrooms at Casa Turquesa Boutique Hotel & Museum include private spa tubs and minibars. Guests can use the in-room complimentary wireless high-speed Internet access.
32-inch flat-panel televisions are equipped with premium satellite channels and free movie channels. Bathrooms offer separate bathtubs and showers with deep soaking bathtubs and handheld showerheads. Bathrooms also include double sinks, makeup/shaving mirrors, and hair dryers.
Additional amenities include safes and complimentary bottled water. Turndown service is offered nightly and housekeeping is available daily. All guestrooms at Casa Turquesa Boutique Hotel & Museum are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Belle Vue - This poolside restaurant serves breakfast and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Some meals may not be served daily.
Celebrity - This restaurant serves dinner and has a bar. Some meals may not be served daily.
24-hour room service is available.
A private beach and an outdoor tennis court are featured at the hotel. Other recreational amenities include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
see all hotels in CancunFabulous boutique stay! The service was impeccable and friendly. The artwork was amazing - especially the sculptures. We happened to stay when some of the artists were actually staying in the hotel and we got tour of their work - including some work in progress. The staff even made a homemade birthday cake for one of our party who had a birthday over […] our stay. A great, quiet hotel for adults who want a haven away from the crowds. Read more
"WONDERFUL INTIMATE GETAWAY"
We very much enjoyed out stay. Staff was very friendly and rooms very nice. The kitchen even cooked our fish that we caught deep sea fishing one evening for dinner! If you don't want a big resort and like a more intimate setting...highly recommended!!
"Beautiful & relaxing; just don't check in early"
My husband and I stayed 3 nights @ Casa Turquesa because we absolutely love small, cute, boutique hotels. Cancun has a ton of great 4 - 5 star resorts/hotels that boast numerous amenities, but the crowds due to the fact that they have hundreds of rooms always turn us off. Casa Turquesa was perfect in that regard--only about 20 - 30 rooms, never crowded, […] very attentive staff, quiet, relaxing and very enjoyable. The only negative we experienced during our stay was check in. Granted we did arrive at 2PM, but upon check in they offered us a room on the first floor basically right next to the pool, so I requested something higher up with a full ocean view. Well the young lady at the front desk insisted that the first floor room was all that was available. It wasn't until my husband's insistence did a oceanfront room magically become available for our full stay. She told us it had to be cleaned first but would be ready by 4PM (which was fine and worth the wait). 3.5 hours later (~5:30PM) we finally got our room. It was no doubt beautiful, but coming off a long flight and having to wait over 3 hours in the lobby in the heat was not a great way to start the vacation. All the servicemen, waiters, security guards, etc we ran into after check in were top-notch!! It was just that 1 lady at the front desk who spoiled our first day in Cancun. Fortunately, that didn't put a damper on the rest of our stay as we absolutely loved the room, the hotel, the restaurant, the drinks, and the overall experience and would definitely stay there again and recommend to others. Read more
"Casa Turquesa"
The hotel is very beautiful. The view from the suits is just great. If you are looking for a very unique and romantic hotel, unlike the "all inclusive" ones, this is the place. The hotel has a lot of art all around the hotel so when you walk around you feel like in an art museum. Check your order there very carefully because when we came there the complementary […] breakfast was not written at the front desk and we had to show them our reservation paper from hotel.com to prove that we have breakfast include. Moreover we recommend to check with the staff the hours of activity of the facilities in the hotel. Read more
This guest did not leave a comment.
"Casa Turquesa: great boutique hotel"
Convenient location (there's a mall just beside), good service, friendly staff, great rooms, beautiful hotel. Complimentary breakfast is delicious, but could offer more options. Wifi internet is free, but signal could be better.
"Casa Turquesa hotel - et sted vi anbefaler!!"
Et perfekt hotellopphold med store, flotte rom og personlig service. Det ble en fantastisk opplevelse fra innsjekk til avreise, mye takket være betjeningen på Casa Turquesa Hotel. Vi ble tatt i mot med frukt og drikke på rommet, god service hele veien. Havutsikt fra rommet, basseng, og egen, privat strand med egen badevakt fra morgen til kveld. Sikkert […] og trygt for barn og voksne. Sentral beliggenhet til sentrum og shoppingsenter; busser tilgjengelig hele tiden. Gir vår sterkeste anbefalinger til dette hotellet! Read more
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