The entire hotel staff was amazing! Everyone overly friendly and accommodating. Gorgeous propertyGenuine Expedia guest review
The resort staff were excellent. They were always friendly and helpful. The resort had a lot of activities for the children to take part in. The food was very good and there was a lot of variety to choose from. Our room was dreadful. The view out our patio door was a blue wall because our room was in the corner of the resort and we were sharing our […] patio with the next room. It caused our room to be dark because the sun did not shine in. You could also hear everything and anyone that was in the hallway. Read moreGenuine Expedia guest review
"Best vacation ever!!!"
03/01/15 Wendy M Weston, Connecticut
We wanted a vacation where we could relax and this was definitely the place. AnnMarie, LaceyAnn, Devon and Aaron from the bar were awesome, I never had a dry glass and they always knew exactly how I liked my drink, I'm fussy. Marlon, Romane and Michael from the pool made sure I had a place to sit and shade if I needed it, I was in a wheelchair for half the week. Raheem and Roshane from the BBQ were the absolute best, I wanted to take them home with us. Ornado the crepe man, was a blast and so talented. Rodney was working 24/7 he was entertainment and he never stopped, he was everywhere. The very first one to meet us at the door was Leslie and he was the last to see us go, he took care of us and made us feel right at home. My husband Dan, my boys Trevor and Jon and myself (Wendy) had the best vacation ever, the food was great, we ate at all seven restaurants, we enjoyed great local music and dance. They had a few different buffets outside, poolside, or up on the balcony and those were the best. It was suppose to rain everyday and we ended up with one afternoon of rain so we napped. We would reccomend this place to anyone with a family, we can't wait to return.❤️❤️
"Staff amazing, modern facilities"
02/28/15 tgif12345 Baltimore, Maryland
The resort buildings are older, but looks very up-to-date. Everything is fresh and new. Our room was one of the rooms on the beach which was wonderful. Very fresh and all linens were white and clean. The resort had plenty of restaurant choices for the entire familly. I highlly recommend the Neptune Restaurant. It is right on the beach with an incredible view and the food is fantastic. We went there 2 out of the 4 nights we were there. Beverages flow freely and food is available almost 24 hours a day. The only thing that fell short of my expectations was the beach. It is very small (nnot even 200 yrds long and only 50 yards deep). If everyone wanted to be on the beach, there would absolutely be no space open. The lounge chairs and small cabanas are packed in to the space so that only those chairs in the front row can actually see the ocean. You have to get up by 5 a.m. to save a spot in the front row. After that they are all taken. It seemed crazy to have to do that, but we did want to see the ocean. I will say that the service was amazing. Never did a staff member pass you without saying hello and many stopped and engaged you with conversation. Once they met you, they remembered you. Winston was our server many times and he was the most joyous person there. Yogi and Judy at the water sports were both amazing. Yogi checked in with us everyday. Debbie in the concierge office was very efficient and happy. She fixed my cell phone so much faster than I could have. And finally, Brad at check out made me want to stay. When a man in front of me handed him a tip, he handed it bach and said the best quote, "We don't accept tips because we love you." Sums it up. Go. Get out of your everyday lives and live a fantasy for as long as you stay at this resort.
02/28/15 Al M Alliston, Canada
Our trip was excellent. The staff at this resort were fantastic they made you feel welcomed and were always there to help, I would go back to this resort any day because of there staff . We had some staff member named Aaron, Carlos and Vivian that went out of there way to make our days perfect and there was many more but I cant remember there names . I travel a lot and this resort is the best by far . -The Matthys family
02/28/15 Juliette F
If you want free food and drinks and amazing service, go to Beaches. Me and my family went to Beaches for a weekend away, and it was great. We were so well looked after, and the water slides and pool were very nice. The food was quite okay though I wouldn't bother trying out different restaurants around the hotel, it was the same kind of food everywhere. I WILL go back and I think it's the perfect family trip.
02/27/15 SEWK74 Garnet Valley, Pennsylvania
Staff was excellent!! Our kids truly enjoyed their time in the kids club. Rushan and Dahliane were great with the kids!! They went above and beyond to make our kids feel special and truly enjoy every second of their vacation!! :] The staff throughout the entire hotel were friendly and willing to go out of their way to make sure we had an outstanding vacation experience. Restaurant servers and staff - Raheem (BBQ), Carlos and Anthony were great!! (As well as Carlos - our beach and pool cocktail server. We really can not say enough about the staff!! We vacationed at Beaches Turks and Caicos the previous year so it was difficult not to compare the two hotels. Ocho Rios is much, much smaller but still beautiful and a great vacation spot. Only small negative about this hotel was that the beach was very small and limited. The staff truly made this hotel the great experience that it was. We would absolutely recommend it!
"Still had fun"
02/26/15 Trice12065 Clifton Park, New York
There were a few things Beaches could have done differently but overall we had a great time. First I will start with the positives. The pool team was great Ann Marie and Jahmel (in training) were fabulous. They were friendly and attentive however the days they were off you felt like no one was working their area. Romaine, Michael and Marlon were awesome. They were friendly, attentive and became the people we looked forward to seeing each day by the pool. This team really outweighed the service in other areas. When we arrived with our friends who we requested the same room type near by each other we reminded the front desk we were together and we wanted a room near by. Long story short that didn't happen and I was told to check each day to potentially move. My room had a broken handle on the sliding door that I reported 3 times and was assured it would be fixed immediately. After 7 days still not fixed. Even after speaking to the mgr. The breakfast buffet was great and for the most part the food was average plus. It was great for the kids. The room service was poor. We had to call twice for towels and toilet paper, our mini bar wasn't always replaced with water, they left our room open once and we would be gone from 730am till 530 and they would come to clean at 6 pm. I enjoyed the pool and beach activities but was disappointed with the nightly entertainment. I expected more each night and sometimes what was advertised didn't happen. One night they had a circus and it was the most entertaining evening. There were many pluses but for 10k I expected more in certain areas. We had a fabulous time with our friends and family however will look to other resort options in the future.
"Quality, beauty and entertaining fun all in one place!"
This trip was completely worth the travel time and money. My family and I were welcomed and taken care of from the first moment we arrived. Anything we asked or needed was met with a smile and positive response. I am especially happy with the staff. Their interactions with the guests was superb. My kids (15 and 12) in particular, feel that they have made great new friends. Thanks to Rodney, Romane and Junior, the kids learned both great dance moves and improved soccer skills. So, if you go there, look them up to help an awesome vacation even better! Thanks guys and thanks Beaches! We will be back!!
02/25/15 Tracey607 London, United Kingdom
Had an amazing time due to the amazing staff, a very large shout to Dalton, Jason and Kemar, we all can't wait to come back and meet up with you guys again, lovely hotel, perfect location, everyone always smiles, it really is paradise
"Great for families with young children"
02/24/15 Ajak63 Cumberland, Rhode Island
Of course I read reviews of Beaches Ocho Rios before traveling so I knew what to expect. I will not go into minute details about our trip but will just hit on the highlights. Yes, it is a two hour drive to the resort. The ride is not bad, nice air conditioned van. I had been dreading this with my 3 and 5 year old children. We received an upgrade to the concierge suites in the Greek Village minus the concierge. I was very happy about this as our room faced the ocean and was fairly quiet. There was a trundle bed rather than a pull out couch which was a huge plus for my kids. Rooms did not get cleaned until late some days. I am a beach person, I was a bit bummed that the beach was small, but it was great for the kids. Getting a chair or cabana on the beach is a challenge for sure. Free dives are a plus, my husband took advantage of this. Snorkeling was fun. They did accommodate our large group for snorkeling when we decided we wanted to go at the last minute. They sent out an additional boat for us. My kids only went to kids camp 2 days but they loved it. My children also absolutely loved the night entertainment/shows. The staff was friendly but I won't say that I was blown away. A few people who made a big impression were Arron at the pool bar, Mark, who served us drinks at the beach, and the staff at Neptune. We spent a lot of time at the pool bar and Arron was awesome. Mark at the beach was super accommodating and always there whenever we finished our drinks, asking if we needed anything else. He always had a great attitude and welcoming smile. Even my kids loved him! Unfortunately, I don't know the names of the staff at Neptune, as we went there on our first night at Beaches and we were exhausted from traveling. The food there was delicious and the location was nice. At one point, my 3 year old fell asleep sitting in her chair. I saw movement on the side of me and 2 waiters had come over, pushed 2 chairs together, and laid my daughter in her makeshift crib. I was very impressed. While this was not the best resort I have ever stayed at, it was perfect for my family. Very child/family friendly. Perfect size for families with small children, not overwhelming. My kids didn't want to leave. I would definitely return.
02/24/15 Kimberley888 Duxbury, Massachusetts
This was my 1st inclusive with family - The food was better than I had expected not fantastic but you could definately find at least one item on menu. The coconut shrimp is excellent at Eleanors , Neptunes - seafood and the Italian restaurant isn't too bad either. The jerk chicken is great as well as other Jamaican fare. What made Beaches wonderful were the staff - After visiting 15 different countries I have never met such warm, friendly, sincere and beautiful people anywhere as I did there. They are the reason I will visit Jamaica again. The Dive / Waterfront staff are fantastic - I suggest heading down there and try everything - talk to Judy - she is wonderful - Donald is a real treat have him take you on the catamaran. Shaniqua and Alicia will take care of you at the beach bar. I also have to thank the women at the Creperie - so nice!!! Our room wasn't what we had reserved and would have been fine for 2 adults and 3 children NOT 3 adults/2 children. The beach is small and it is a bit insane that you have to get up by 6 to reserve a chair - as well as the pool. However we were there over Feb vacation week. If you are looking for a clean friendly resort where your children will have a fun time - this is the place.
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