The resort staff were excellent. They were always friendly and helpful. The resort had a lot of activities for the children to take part in. The food was very good and there was a lot of variety to choose from. Our room was dreadful. The view out our patio door was a blue wall because our room was in the corner of the resort and we were sharing our […] patio with the next room. It caused our room to be dark because the sun did not shine in. You could also hear everything and anyone that was in the hallway. Read moreGenuine Expedia guest review
07/31/14 Sandra K Fort Lauderdale, United States
Great place to vacation as a family. The only issues I had was that the pull out bed was not comfortable and two of the restaurants, Neptunes and the Vennitian had terrible food. The staff was great and very friendly.
"Fantastic Staff for a Fantastic Family Resort"
07/30/14 Rita E Toronto, Canada
The Staff makes this well know Family Resort a GEM!!! Let me begin with the first person who greeted us with a welcome smile and the best customer service we had all week and really did make a huge impact on our vacation....DEWAYNE at the beach/watersport area. He always had our towels set up on the chairs and asked us if we would like to go sailing or if there is anything we needed throughout the day at the beach. He should be in charge of the beach concierge area whenever that is set up as he is so attentive to detail and truly showed what all Beaches staff should be like. The other 2 employees that stood out in the watersport area were ROMANE & MARCO who were always coming to talk to us and making sure we were well taken care of. My twins and older daughter really took to one of the players named JESSICA who always greeted them with hugs and asked them to join any one of the games or just simply walked and talked to them whenever she bumped into them. They miss her terribly!! Now I have to highly recommend the dining staff which shined...DEAN gave us the most unforgettable service at Neptunes and throughout the week whenever he saw us dining. The other dining staff that greeted us with a smile and went out of their way was STACEY ANN who always asked if we were ok and RASHEIDA who always has a morning smile making us the best egg omlettes. Then there is ZANE at the rock bar which has a beautiful view and the best drinks and conversations. He always went out of his way to make us the best drinks and even made a signature drink which we called zane's!! Outstanding service with a smile!!! Lastly, I would like to thank our housekeeper ANGELLA who always greeted us with a smile and made sure our room was well kept and cleaned to perfection!!! The food at all the restaurants is excellent and lots of it! I would highly recommend staying in the Greek Concierge Oceanview Suites that have the best location in the resort. I HOPE TO COME BACK SOON AND VISIT ALL THESE VERY WELL DESERVED STAFF MEMBERS WHO MADE A BIG IMPACT ON OUR FAMILY VACATION IN EVERY WAY POSSIBLE!! THESE ARE THE STAFF MEMBERS THAT SHOULD BE AWARDED AND GIVEN HIGHER JOB OPPORTUNITIES AS THEY ARE THE ONES WHO TRULY TAKE CARE OF YOUR CLIENTS...THANK-YOU!!!
07/29/14 HeatherFarley Dallas, Texas
We had an amazing vacation here! Their were 10 of us and we had three different Greek Concierge suites that were the best location on the resort. We had teenagers that had the time of their lives and tweens that loved every minute swimming, kayaking, snorkeling, and being at the wonderful waterpark. I loved the food, the safety of the resort, and the incredible views! My 90 year old Grandmother had a blast! There is really something for everyone! Shenika was the best crepe maker in the world and Romane was the most amazing water sports person! The staff became our family. My heart is sad that we had to leave them behind! We will always have this trip in our hearts! Beaches is the best for families!!!!!
"They got it right!"
07/28/14 4Grandsons2014 New York
We took our grandsons on their first vacation without their parents. We have been to both Beaches and Sandals before with our children but never with our grandsons. The staff was VERY accommodating, cheerful, and after the first day knew our names, preferences, and were very gracious. The boys felt totally safe at all times whether they were with us or on an adventure on their own. There is a lot of security, lifeguards and staff who are available and watching all of the guests to assure everyone's safety. Judy at the watersports area was not only friendly but great with advice on which sports would be best for the boys. They actually went to see her in the morning to ask what they should try that day. She understood one boy was very adventurous, and the other very cautious and guided them to activities that they could enjoy. We snorkeled in three different reef areas, kayaked, paddle boarded, sailed , went on glass bottom boat trips to different areas, and spent lots of time swimming in the ocean. One day one grandson didn't want to go snorkeling so Judy suggested he go to the main pool (yes, there are four pools) and see the activities director. He had a ball and actually won a competition while we were gone. Both boys met a lot of other guests their age and played volleyball, basketball, tennis, chess (extra large pieces), went down the water slides (every day), played pool, and ping pong. There was never a dull moment. By the end of the day they were so tired they didn't even pick up their tablets to play games. Oh, the food...the delicious food! My husband has food allergies and they accommodated him. Every meal (breakfast, lunch, and dinner) were fantastic! My favorite breakfast food was the omelet prepared by Rashida. She made me an egg white omelet with whatever ingredients I requested and every time I added something new. She had a terrific smile and a talent with treating the guests special. There was always some food available whenever someone got hungry. There are six different restaurants each offering different style of meals. Also, my grandsons are usually very picky eaters. There was a server named Aldane who won them over. They tried shrimp, scallops, jerk steak and chicken, and even tried roasted pumpkin and pumpkin soup. They enjoyed every meal especially our last night when we had a private dinner on the beach with our own private server. The boys said that topped off a perfect vacation! When we returned home our grandsons told their parents that it was the BEST vacation that they ever had. I would love to take responsibility for their excellent trip but I know it was definitely the staff that made the vacation carefree, fun, safe and memorable! WE WILL RETURN!!!
"Super Vacation "
07/28/14 Annalicia P
Amazing place for the family everyone was happy- my 4 year old daughter, 11 year old son and my husband and I. There was something for everyone every day. The food was amazing. The resort staff was amazing especially our concierge representative Recardo. We believe first impression last. Recardo was our first impression. Our children was immediately taking by him they felt comfortable. As a family we adore Recardo. We received the attention we desired every time. Recardo showed that he genuinely cared about his guests. We love and miss Recardo- soon come back. Also Richard that works at Bayside and The Venetian he was our first encounter during our first meal. He too made a great impression very efficient young man awesome gentleman kids love him. Have to mention a few others that also stood out apart from the rest. Demarley and Junior -who my son enjoyed playing with they are great "players" my son looked forward to seeing them every day. In my son's word “cool guys”. Justin at concierge a very pleasant helpful young man. Leslie - from baggage transport very pleasant greeter. Dahlian - kids Camp counselor my 4 year old daughter love her. She was very anxious every day to see her "teacher". Raheem at bayside is a very attentative pleasant young man. Honicar very pleasant young lady. The only complaint is that there weren't many outlets available in the room for a techy family like us and they also needed a new iron in the room. Was in Greek beachfront 2321 great view.
"Nice family vacation place!"
07/26/14 Kiki T Aiken, South Carolina
Had an amazing time here & my 5yr old had a blast. The complaints I have is the poor internet service that YOU pay for, the gourmet restaurants should change their menus nightly and our rooms being cleaned after dinner (6-8pm). Sometimes we would walk in on housekeeping finishing up. We stayed for a week and all the restaurants served the same food everyday. Even though the menu never changed the food was good, staff was very pleasant & helpful and Beaches really went all out celebrating the 4th of July!!! We will definitely visit again!
"Fun love & care at Beaches"
07/25/14 LaConya R
This is an excellent place to take your family. The transportation from the airport to the resort was a historical one with a stop for excellent local food. We were greeted by Leslie who made sure we were escorted to the front desk with cool beverage. He took care of all our bags so we did not have to break a sweat. Initially I was unhappy with the location of my room bc it was away from my group but Oral Sattewaite escorted me to my room & reassured me that I would enjoy & be safe. He was right. Bradli with the front desk staff also made the stay more enjoyable by trying to accommodate me to a different room closer room. Rocquel the office manager made my stay enjoyable as well. If there were any issues she handled them promptly. Lenore also checked on us every day to evaluate our stay personally which made us feel at home. Orville, Jessica, Dane, & Shenicke made my son feel so connected to them that he felt as they were his older siblings. I felt like they were family & knew that my son would be safe in their hands at the tween club. They also did a wonderful coordinating entertainment for kids & adults. Anthony in water sports made the water park feel we were at a water oasis. Sasha, Diane, & Sanjay in dining made our dining experience feel like we were at a 6 star restaurant. They were so kind. Last but not least Mr. MIKE HINDS made our stay incredible! He coordinating a personal dinner on beach with a hand-picked menu catered to our liking (with the help of Lennox of course lol). He provided us with keep sakes from his care & treatment that we will cherish in our hearts FOREVER! Others contributed to our lovely stay but the individuals list here were implanted in our hearts & memories forever. I hope to return soon! (PS Management should give employees free day passes for their kind work with guests). Thank-you guys! In the words of Bob-----ONE LOVE. YEH MON
"Resort for EVERYONE!"
07/24/14 wendyrcs Sunapee, New Hampshire
I have been to Beaches Ocho Rios 3 times in the last 2 years. 1st time was with my 73 year old Mom; 2nd time was with my 19 year old son and his 18 year old girlfrined; and the 3rd was with my husband. My husband and I enjoy Sandals Resorts,l so when I told him I wanted to bring him to Beaches, he asked "Why would we go to a place with kids?" One word: STAFF. The people who work at this beautiful resort are wonderful! From the gardeners to the children's camp councelors to the bartenders to the watersports guys to the Management...everyone's job is to make SURE you have a great time! Friendly, fabulous people; Amazing food (!) ; Beautiful accommodations...SPOTLESS RESORT! Oh, and the Sesame Street Gang is there...so how can if be bad at all? It can't!!
07/23/14 nictroy toronto
We were there in JANUARY, so I've been meaning to write for a long time . Here are some notes I did during the trip . Sports bar above dive shop open 5-12 , Zane was a great bartender Always welcoming and super great smile , thank you for too much wine and your hospitality Neptunes on water was good for both lunch and dinner Elizabeth was our waitress and she's fantastic Eleanor's was great especially if you get table outside loved the lobster, Keylan was absolutely amazing with his white glove service and super smile , very professional and Service Oriented. Made our last dinner amazing together with the chefs food , completely awesome Keylan you rock !!!! Rupert at bar Ice cream at creperie was delish and you could get to go in a cup Bqq restaurant by slides pizza and chicken roti good Italian restaurant good , tiramisu was amazing Would have been nice to have a restaurant that served breakfast as opposed to always buffet style Music very limited Toys at beach need to be fixed Pepper pot soup bring it back it was terrific !!! Alicia , the Alicia and her margaritas are fantastic stellar performance from the friendly serving staff along the beach . Pool bar Arron was great. Housekeeping staff is simply top notch. yes some things aren't perfect but the staff try to really make the trip and and they truly do so .
07/23/14 SophieMcMonagle18 Derry City
I decided to visit this location as I have read excellent reviews online! The entertainment was fantastic, Jessica the entertainment co-ordinator whom my family grew very fond of, she was amazing! Helped us in every way possible, made us feel like we were the only guests and others agreed when we talked with other guests! I hope to return to beaches ocho rios, as it is such a beautiful place!
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