The resort staff were excellent. They were always friendly and helpful. The resort had a lot of activities for the children to take part in. The food was very good and there was a lot of variety to choose from. Our room was dreadful. The view out our patio door was a blue wall because our room was in the corner of the resort and we were sharing our […] patio with the next room. It caused our room to be dark because the sun did not shine in. You could also hear everything and anyone that was in the hallway. Read moreGenuine Expedia guest review
09/07/14 Kelly341 San Antonio, Texas
The resort staff was amazing. A special thank you to Shaneque at the front desk and Devon at the bar and Suewayne in the photoshop. We could not have asked for better service. There were five families with our group and we got exactly what we were looking for--relaxation.
"Absolutely the BEST Family Vacation!"
We went through our travel agent Amy McHugh with Dream Makers Vacation Services. It was amazing. Upon arrival they told us that we were being upgraded with our room. We stayed there last year and our room was nice, no real view but we didn't spend much time in there so we didn't care. This year we had booked a basic room for 4. We waited and are lunch and then they were ready to bring us to our room. Much to our surprise they walked us down to the concierge rooms overlooking the ocean with a sliding glass door! We were stunned. I emailed Amy immediately and thanked her for her upgrades etc. We never expected this and it was great. Our family enjoyed the staff there... The entertainers, Monique, Rodney, Orville just to name a few. The bartenders Aaron and Devon at the pool swim up bar are the BEST! Everyone really goes out of their way to treat you like royalty. We rebooked with Amy McHugh she is the bomb and dream makers vacation services has a great relationship with the beaches and sandals resorts. We highly recommend this resort!!
"Excellent family vacation!!!!"
09/02/14 melissa b Atlanta, Georgia
We had the most amazing time at Beaches Ocho Rios! The staff there is simply amazing. The front-desk staff is knowledgeable, professional, and friendly. The wait staff is extremely helpful and their level of service is equal to any top notch restaurant. The room attendants are professional, service driven, friendly, and helpful. And, the bartenders were friendly, efficient, and extremely patient with us....between us and the kids, we kept them hopping! The majority of our time was spent with the water sports staff. Words can't express how much we bonded with and adored this group! Thank you Yogi, Mikkael, Claude, Judi, Baby J, Frost, Rooftop, Rojan, Radj, and Orlando for making our trip UNFORGETABLE!!! It would not have been the same without you all! From check-in to check-out, we have nothing but great things to say about this facility, its staff, the activities, and the food....perfection!!
"MY AWESOME DESTINATION WEDDING AT THE NEW BEACHES OCHO RIOS"
09/02/14 Natalie H New York City, New York
I truly don't know where to begin with this review as I get teary-eyed when I think of my destination wedding at Beaches Ocho Rios. I had stayed at this property in 2007, and while I've visited many countries and resorts, going to Jamaica has always left a surreal feeling in my heart. From the moment you step off the plane, the staff that receives you at the Beaches lounge treats you like royalty. That feeling was present in 2007, and I'm happy to know that seven years later, I was able to share that feeling with my husband and family. I got married at Beaches Ocho Rios on August 23rd, 2014. What that staff did to make my day beautiful was nothing shy of a miracle. I would have never believed that my wedding would surpass my wildest dreams. Roxi (PRE-WEDDING PLANNER)- This woman is amazing. She took on my wedding even though she isn't responsible for my property, and within a year she has became like a sister. Her expertise and dedication to ensure I was knowledgeable and ready for my day shows that Sandals takes pride in their staff. There wasn't a question she couldn't answer, and when she didn't have the answer, she got it for me. ABSOLUTELY EVERYTHINGTHAT I ASKED OF HER, SHE WAS ABLE TO DO. THANK YOU ROXI Anna Kay and Sasha (WEDDING COORDINATORS)- These two woman were heaven sent. My heart begins to race when I think of how flawless my rehearsal dinner, ceremony, cocktail hour and reception dinner was.... all at the hands of these two beautiful women and their team. The quality of service I received I should have spend millions for my wedding. These women catered to my every desire from the set up, to the rehearsal dinner, to the ceremony and the events proceeding. It's very hard to NOT worry about what your wedding will turn out to be when you are in another country. But these woman are FANTASTIC at what they do. I got the pleasure of seeing them in action, orchestrating other ceremonies, and I was pleased to whispering to a bride and say " you are in the best hands". They both will forever be apart of my family because of what they did for me. I love them both from the bottom of my heart. The wait staff for the rehearsal dinner, cocktail hour and reception is my family too. They never allowed a quiet moment. …If it was encouraging my husband to dance with me. or showing the group a special Jamaican dance, they were always professional but felt like part of the family. Chanell (MAKEUP ARTIST)- SIMPLY AMAZING... I loved how she did my face so much that I gave her a $25 tip. I wasn't just how she made up my face, it was her technique. It was how she applied the makeup. It felt like I was getting a facial/massage while she applied the makeup. I've had my make up professionally done in the states countless times, but it was never applied like Chanell applied it. I've never seen my face look so flawless. She was the key to my awesome photos. My photographer- I don't remember their names but they did an awesome job. I was nervous at first, because I didn't want my pictures to look generic. But my photos were out of this world. Thank you guys so much. I have to mention some other staff that specifically catered to my wedding group... these folks left a lasting impression on us, Navadeene, Keylyn and Jermaine- prized employees.. They were great!!!! Camille- her smile can light up a room... Ms. Jamaica Andrea-she wasn't my housekeeper, but she left such a lasting impression on me every time I visited my best friend’s room (1206). A lovely woman Karlene- Simply amazing... Nothing she wouldn't do to see us all smile. Richard- always so professional and eager to address any questions. He is great at the front desk Morrese- He can come hang with my 10 year old any day. He kept us laughing and the kids loved to see him do the "Nae Nae" dance Miguel- He is officially apart of my family. My entire group adored him. He was very cool and kept the Jerk burgers coming.
09/02/14 Michelle E
The staff at Beaches Ochos Rios was THE BEST. We made such a great relationship with the staff. They even knew my daughters name when we walked in. They greeted us like family. KIRKLON did a fabulous job with taking care of my daughters dietary needs. GRACELYN &CAMILLE were so special to us with everything they did to make us feel "at home" ANDRE & MILTON & ORAL & TJE HEAD CHEF are people we will never forget. ONE LOVE a true saying
The resort is not new, and is rather small. But the hospitality of the staff and the excellent food quality are the best I've seen in many family oriented all inclusive resorts . Nice adventure activities within a 20 min drive. Would highly recommend for people with young to early teen children.
"Wonderful holiday "
09/01/14 selongirl London, England
Just returned from 10 nights at Beaches. Really impressed with the staff and the facilities especially those for the children. We travelled with a 1 year old, 6 year old and 14 year old. All had a great time. I was a bit concerned about some of the reviews about there being too many steps to the beach but it wasn't a problem at all as there is a lift! Food was great and entertainment good. My 6 year old who had no interest in Sesame Street before we went absolutely loved them by the time we left, the characters regularly walk around the resort and take part in the kids club and their evening shows were great. The kids clubs are open till 9pm which means if you're lucky you can get an adults only dinner in once and a while. We stayed in the Caribbean village and our room was fine, nothing special but good enough and close to the water park, where our kids spent most of their time. Big shout outs to Carlos from the Bayside restaurant and Faye Ann the poolside waitress who both made a real effort with our kids and were so friendly and professional. Hopefully one day we can come back!!
"A great family vacation"
09/01/14 Maggie A Indianapolis, Indiana
Our family wrapped up our summer with a week long vacation at Beaches Resort in Ocho Rios. It was a complete escape from the real world to a tropical paradise. The resort staff offered an excellent level of service, with smiles and friendly greetings from everyone we passed. Within the first couple of days, many staff members new my family by name. This familiarity combined with the wide variety of age appropriate activities gave me peace of mind while letting my boys (ages 8, 10, 12) have some freedom to go where they wished. (My husband and I even slipped away for a couple of hours to enjoy a massage at the Redlane Spa.) My youngest son could not wait to introduce me to his lifeguard friend, Martin! Each morning, Rasheda shared her beautiful smile and stories of Jamaica as she cooked made-to-order omelets. Any reservations or requests were quickly taken care of by Debbie and the rest of her concierge staff. Richardo was our main attendant, and he took care of our family as if we were his own personal guests. He even spent some time teaching us about the game of Cricket! Justin and Ramaine also seemed to always appear anytime we had questions. Shaneika made sure that our room was tidy each day and ready for bedtime each night. My recommendations for future visitors: upgrade to a concierge suite. We enjoyed a large room (comfortably slept 5) with a great view, and the service was impeccable! Also, for an off-site trip, have the concierge arrange a driver for your family. This service was very reasonably priced, and provided us much peace of mind. Our driver, Noel, educated us on many aspects of Jamaican culture and daily living that my children cannot learn from a resort visit. Items that could be improved are simple: complementary access to Wi-Fi or internet service. We previously stayed at an affiliated resort that had computer access in the lobby, which would be all we need for a vacation week--just to check email and flight schedules. After paying almost $1000 a night for the stay, an additional $42.99 charge for Wi-Fi access seems petty, especially for an all-inclusive resort--just include it in the cost of the stay. Also, elevators are tiny and seemed to be constantly under maintenance, which was somewhat disconcerting. Hopefully the resort will include newer, larger upgrades in the near future.
09/01/14 corinne_jacobs London, United Kingdom
Excellent holiday, lovely rooms, fab food and service. Never had a problem with getting a table at any of the restaurants or a sun bed. The beach is a small cove but always enough space for everyone. Although the resort was busy it never felt packed. We always went for a drink in the Piano Bar after dinner as the air conditioning was great - we were often the only people in there! Highly recommended.
08/31/14 erin t
We stayed at this resort for 6 nights with our two kids. It was the best family vacation we've ever had. The rooms would not be considered 5 star, they are dated and in need of some updates. However, it was made up for by the incredible staff on the property. Everyone was so pleasant, by day 3 most of them knew us by name. The kids loved the entertainment and the food was incredible everywhere we went. The beach was perfect. We absolutely love the Sandals/Beaches family. A special shout out to "Romane" from the water sports, he was wonderful!!!!!!
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