The resort staff were excellent. They were always friendly and helpful. The resort had a lot of activities for the children to take part in. The food was very good and there was a lot of variety to choose from. Our room was dreadful. The view out our patio door was a blue wall because our room was in the corner of the resort and we were sharing our […] patio with the next room. It caused our room to be dark because the sun did not shine in. You could also hear everything and anyone that was in the hallway. Read moreGenuine Expedia guest review
10/20/14 Kathy235OV Norfolk, Virginia
Recently visited this property to have dinner with my family who were staying there. We were staying at the Sandals up the street. Resort was under a lot of construction and was not full at all. Very few families it was almost like we had the resort to ourselves. Good food at Neptune's and great service. All of the employees knew my family members by name. If I had known the property was going to be that empty I would have stay there instead of Sandals. We hung out in the water park area. Really nice. Only suggestion is for them to add a few more bathrooms near the water slides. The closest bathroom was outside the water park area. I would recommend this resort to those traveling with kids.
10/19/14 Eva A Toronto, Canada
This was our first time to Jamaica and first time ever at a Beaches resort and my kids are already talking about coming back for March break. We had an amazing time, the restaurants were great, you don't have to make reservations and evening attire was not mandatory, like some other resorts. The hotel is on the older side but nice and very clean We were upgraded to a room at the Greek village concierge level overlooking the ocean. This is the best place to stay, a little quieter and the views were spectacular. The water sports were so much fun, my kids loved the banana boat rides, sailing, glass bottom boat and the lifeguards and water sports staff were the best. The best part of our stay was the staff. This resort truly has the nicest and friendliest staff ever. From Leslie who gave us the best welcome, to the smiling faces of Susan and Camille at the buffet restaurant, the servers, the friendly and helpful front desk staff, and Karen the wonderful lady who did the housekeeping for our room. The shows and performances were so much fun and the pools and water slides were fabulous. The only down side was that the music was way too loud to be relaxing and that sometimes I would have liked to tip specific people for excellent service and they weren't allowed to accept it. Fantastic stay and we will be back!!!
"We will be coming back"
10/13/14 Dominic E Bristol, United Kingdom
We had a great holiday. The hotel has obviously been around for a while but has been renovated and was always very clean. However, what really set it apart from any other holiday we have had was the staff. Their attitude and attention was fantastic. Always happy to help, but gave you space also. We picked this resort because of the reviews regarding the kids camp and nursery and we were not disappointed. Our kids are 7, 5 and 1, so this was really important to us to have them happy, while give me and my wife a break. The number of activities they did was super and the kids wanted to spend more time at camp then with us! The watersports crew were amazing. Prince was our dive master and I would recommend him. Roger was also great, especially with our kids. We are planning to return which says it all
"Very Nice Vacation some improvements required"
10/06/14 tmurphyNj NJ
Some members of the staff were beyond amazing. Returned from our vacation to Beaches Ocho Rios ... There was bad, there was good, and there was great. The BAD - 1.) The room itself, we were upgraded to a Greek Village concierge suite. However I was not aware that we had concierge service until the last 30% of my vacation. The room was in need of some repairs and improvements. I would give the room itself approximately 2.5 - 3 stars 2.)The restaurants, while I admit I am a picky eater, there was fairly limited options for me at dinner. There was only 1 or 2 things that I would eat on the menu of any of the restaurants, restaurants choices were limited for dinner and the Bayside was typically not open. I would have preferred the buffet at the bayside over the fixed menus at the sit down restaurants when I had limited options. The restaurant hours were somewhat limited and in conflict with the entertainment schedule. Many times people were leaving the shows to get some dinner. It was a conflict as I have a small child who loved the sesame street shows but also needed a late afternoon nap. Squeezing it all in limited hours was not as easy as it sounds 3.) General - Vendors were very pushy and would frequently corner you as you were trying to leave breakfast or relax by the pool As someone else mentioned, the elevator seemed to be under repair a majority of the vacation. Even when it was functional, it did not seem to be very safe. The room upgrade meant that there was a lot of steps between the room and the pools, restaurants and shows. No laundry facilities available only in room laundry service with a hefty price tag The Good 1.) Beach and Pools - there was plenty to keep everyone happy and many different activities to make each day something new 2.) Camp Sesame - Structured activities during the day to keep little ones engaged. In fact it became difficult to convince my daughter to spend family time and not be in the camp 3.) Not very crowded - I know that this was the off season we liked the personal touch that came along with it also was a good opportunity to interact with the other guests at the resort and make new friends The GREAT - 1.) The Entertainment Staff - Putting together the shows and the activities for the family, obviously there was a lot of effort in that. They also did their best to ensure everyone was involved. 2.) The Staff at the BBQ restaurant and the Bayside who always kept the little one entertained while some of the staff was indifferent and did not do much for us; I can not say enough good about some of the staff at this resort these folks the employees of Beaches Ocho Rios made the vacation a wonderful experience for us. Would we go back ? If we were able find a discounted rate that is similar to the one that I was able to obtain for this trip absolutely we would, however the rates that I am being quoted to return to this resort are significantly higher than we paid for the last trip and are not that significantly different than the rates at the other Beaches Resorts. Looking at the comparison of the resorts it is quite likely that I would go to another Beaches the next time around as they are better rated and offer additional options and more choices in terms of dining etc
"First Time to Jamacia"
10/06/14 Andrea S Follansbee, West Virginia
Our whole experience was wonderful! We went for our wedding and there was 18 of us all together. The staff was amazing and made it a worry free vacation/wedding. Always something to do for adults and children. We found this awesome bar above the pier called the Opa Bar that is very relaxing and secluded. Even though they don't have live entertainment it end up being our favorite bar to hang out at since you could just kick back and relax and have an actual conversation with your bartender. Our bartender's name was Zane and he was by far the friendliest and coolest bartender there. Our drinks were never empty and always good. Zane taught us a lot about Jamacia which was awesome to learn about. We can't wait to come back to visit him.
10/02/14 Temeka S Orlando, Florida, United States
The staff a Beaches Ocho Rios work very hard to ensure that you have a enjoyable trip. Every effort was made to accommodate me and my wedding guest. The wedding coordinator and her staff worked really hard to make my wedding beautiful. The entire group had a fabulous time. Please prepare for a 2 hour ride from the airport to the resort. There were a lot of stairs and the elevator at the Beach was inoperable for most of our stay. Overall it was a great trip for my group of 80 family and friends.
"Nice place for families"
09/24/14 Michelle H Memphis, Tennessee
The resort was nice and family friendly. Characters come out around the pool area each day. You never know who you are going to see! Food was ok, not fantastic, but it was all inclusive, so that is a plus. plenty of activities but if you go during the off season like we sis (September) the restaurants and activities are limited at times.
"EXCELLENT Family Vacation"
09/20/14 Beth E
Where to start? We first stayed at Beaches Ocho Rios in October 2013. We loved it so much and had such a wonderful experience we rebooked for another stay this past July (2014). We cannot say enough about the resort staff, many of whom remembered us and our daughter from our first stay. The resort is clean with just enough activities to keep everyone interested and engaged but no overwhelmed. We thoroughly enjoyed the pool, the dining and the water activities. Our scuba experience was also wonderful as we formed great relationships with the dive shop staff. The kids club was excellent and the folks that run it are outstanding! We cannot thank them enough for keeping our daughter entertained and above all safe. I want to be sure do a shout out and give the biggest thanks to the following people who helped us create awesome memories and provided unbelievable service and focus to us during our stay: Tashmarie (our girl!), Shavaun and Kimone in the Kids Club - you are all the greatest! What can we say? Addy says Hi and she misses you all. Raheem, Timarr, Richard and Aldane - thank you for your hard work and impeccable service. All our best to you no matter what you do in life! Juanita - wow, what an awesome person. Always happy, always singing (and we mean ALWAYS!). We miss seeing you around - you made everyday upbeat and wonderful - all our best as you work the weddings - we sure did miss you in the dining room but the wedding parties really did get a catch! Keep on singing and dancing :-) Justin in Concierge who took good care of us both times - thank you man. Karen our housekeeper - thank you as well, you kept our room completely spotless. And of course - the ever, indestructible, unfailing, always on super duper DIVE TEAM - can we get an Oh Yea! Baby-J (Janice); Prince, Rooftop and Judy - we miss you all and enjoyed morning coffee as well as learning about spearfishing (hehe) and the art of how to really eat lion fish. With that said - we cannot thank Baker (Andre) enough for one of the BEST MEALS EVER! The only way to eat Jamaican style with hands :-) - thank you all for an awesome week. "Is the water wet today?" All our best - looking forward to seeing you all real soon - Beth, Mike and Addy
09/19/14 olgamiranda420 New York City, New York
This was actually our third time @ this resort and that is because it is a awsome family resort. There are arts and crafts for the children,Shows @ night,and a great Dinner party @ the beach with a live band, A great assortment of foods including sea food, I tell you something you never go hungry @ this resort. I love the water park because you can spend all day coming down the water slides with you're children and @ the same time you have a opportunity to bond. Included are the water sports, banana boat,snorkeling,scuba diving,hobie cat boats,glass bottom boats, and you can also canoe. There is so much to do you don't even need to leave the resort. Very safe a lot of security everywhere. This resort has underwent a major renovation which they are constantly improving. I had the pleasure of have a suprise upgrade to a ocean view room, This room came with concierge service. Words cannot describe how wonderful and excellent the concierge team worked together to make our stay exceptional, whatever my family needed with out hesitation they went out their way to make it happen. Justin Our Concierge Thank You so much from me and my family, It is service and people like you that really cared and for that we are considering going back for the fourth time.. Thank You to the entire concierge Team. Thank you to Lacy Ann who served our drinks @ the beach, extremely sweet young lady and professional,My souvenier's were left behind and the director of guest services Mr. Michael Hinds kept his word and i recieved my souveniers at New York City with in days just as he promised, Mr. Hinds thank you for you're support, you are a amazing person to work with people,'I'm so moved by you're kindness. The soon come back young lady the manager that is was rather rude and embarased me at the lobby by asking me if i had a problem with her. However this incident will not keep my family and i from returning to such a lovely Resort. The staff at this resort are such nice people they make you feel very welcomed. I am so excited cant wait to go back. Thank You Everyone @ Beaches Ochorios. I almost forgot please upgrade the elevators, they are being used for cargo and people, time consuming..
Our family just spent a week at Beaches Ocho Rios creating memories that we'll never forget! My wife and I were celebrating our five year wedding anniversary and brought our daughter along for her first vacation. We were able to spend a lot of time relaxing, enjoying the beautiful weather and experiencing everything that the resort had to offer. The staff at the resort was exceptional. We stayed in a Greek ocean view concierge suite and enjoyed it tremendously. The concierge staff was top notch and extremely friendly. The staff at all of the restaurants were so friendly with our daughter and welcoming of us every day. They would give her high fives and make her smile and laugh and that would make our day. Our daughter spent some time in the kids club and had so much fun with their loving staff. They would play games, participate in arts/crafts and even went swimming. We felt very safe leaving her there with them. Everything on the resort was awesome. We loved the entertainment every evening, too. We only wish that the resort was closer to the Montego Bay Airport as the transfer was almost two hours but we're definitely returning to this resort in 2016.
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