The resort staff were excellent. They were always friendly and helpful. The resort had a lot of activities for the children to take part in. The food was very good and there was a lot of variety to choose from. Our room was dreadful. The view out our patio door was a blue wall because our room was in the corner of the resort and we were sharing our […] patio with the next room. It caused our room to be dark because the sun did not shine in. You could also hear everything and anyone that was in the hallway. Read moreGenuine Expedia guest review
"Super Vacation "
07/28/14 Annalicia P
Amazing place for the family everyone was happy- my 4 year old daughter, 11 year old son and my husband and I. There was something for everyone every day. The food was amazing. The resort staff was amazing especially our concierge representative Recardo. We believe first impression last. Recardo was our first impression. Our children was immediately taking by him they felt comfortable. As a family we adore Recardo. We received the attention we desired every time. Recardo showed that he genuinely cared about his guests. We love and miss Recardo- soon come back. Also Richard that works at Bayside and The Venetian he was our first encounter during our first meal. He too made a great impression very efficient young man awesome gentleman kids love him. Have to mention a few others that also stood out apart from the rest. Demarley and Junior -who my son enjoyed playing with they are great "players" my son looked forward to seeing them every day. In my son's word “cool guys”. Justin at concierge a very pleasant helpful young man. Leslie - from baggage transport very pleasant greeter. Dahlian - kids Camp counselor my 4 year old daughter love her. She was very anxious every day to see her "teacher". Raheem at bayside is a very attentative pleasant young man. Honicar very pleasant young lady. The only complaint is that there weren't many outlets available in the room for a techy family like us and they also needed a new iron in the room. Was in Greek beachfront 2321 great view.
"Nice family vacation place!"
07/26/14 Kiki T Aiken, South Carolina
Had an amazing time here & my 5yr old had a blast. The complaints I have is the poor internet service that YOU pay for, the gourmet restaurants should change their menus nightly and our rooms being cleaned after dinner (6-8pm). Sometimes we would walk in on housekeeping finishing up. We stayed for a week and all the restaurants served the same food everyday. Even though the menu never changed the food was good, staff was very pleasant & helpful and Beaches really went all out celebrating the 4th of July!!! We will definitely visit again!
"Fun love & care at Beaches"
07/25/14 LaConya R
This is an excellent place to take your family. The transportation from the airport to the resort was a historical one with a stop for excellent local food. We were greeted by Leslie who made sure we were escorted to the front desk with cool beverage. He took care of all our bags so we did not have to break a sweat. Initially I was unhappy with the location of my room bc it was away from my group but Oral Sattewaite escorted me to my room & reassured me that I would enjoy & be safe. He was right. Bradli with the front desk staff also made the stay more enjoyable by trying to accommodate me to a different room closer room. Rocquel the office manager made my stay enjoyable as well. If there were any issues she handled them promptly. Lenore also checked on us every day to evaluate our stay personally which made us feel at home. Orville, Jessica, Dane, & Shenicke made my son feel so connected to them that he felt as they were his older siblings. I felt like they were family & knew that my son would be safe in their hands at the tween club. They also did a wonderful coordinating entertainment for kids & adults. Anthony in water sports made the water park feel we were at a water oasis. Sasha, Diane, & Sanjay in dining made our dining experience feel like we were at a 6 star restaurant. They were so kind. Last but not least Mr. MIKE HINDS made our stay incredible! He coordinating a personal dinner on beach with a hand-picked menu catered to our liking (with the help of Lennox of course lol). He provided us with keep sakes from his care & treatment that we will cherish in our hearts FOREVER! Others contributed to our lovely stay but the individuals list here were implanted in our hearts & memories forever. I hope to return soon! (PS Management should give employees free day passes for their kind work with guests). Thank-you guys! In the words of Bob-----ONE LOVE. YEH MON
"Resort for EVERYONE!"
07/24/14 wendyrcs Sunapee, New Hampshire
I have been to Beaches Ocho Rios 3 times in the last 2 years. 1st time was with my 73 year old Mom; 2nd time was with my 19 year old son and his 18 year old girlfrined; and the 3rd was with my husband. My husband and I enjoy Sandals Resorts,l so when I told him I wanted to bring him to Beaches, he asked "Why would we go to a place with kids?" One word: STAFF. The people who work at this beautiful resort are wonderful! From the gardeners to the children's camp councelors to the bartenders to the watersports guys to the Management...everyone's job is to make SURE you have a great time! Friendly, fabulous people; Amazing food (!) ; Beautiful accommodations...SPOTLESS RESORT! Oh, and the Sesame Street Gang is there...so how can if be bad at all? It can't!!
07/23/14 nictroy toronto
We were there in JANUARY, so I've been meaning to write for a long time . Here are some notes I did during the trip . Sports bar above dive shop open 5-12 , Zane was a great bartender Always welcoming and super great smile , thank you for too much wine and your hospitality Neptunes on water was good for both lunch and dinner Elizabeth was our waitress and she's fantastic Eleanor's was great especially if you get table outside loved the lobster, Keylan was absolutely amazing with his white glove service and super smile , very professional and Service Oriented. Made our last dinner amazing together with the chefs food , completely awesome Keylan you rock !!!! Rupert at bar Ice cream at creperie was delish and you could get to go in a cup Bqq restaurant by slides pizza and chicken roti good Italian restaurant good , tiramisu was amazing Would have been nice to have a restaurant that served breakfast as opposed to always buffet style Music very limited Toys at beach need to be fixed Pepper pot soup bring it back it was terrific !!! Alicia , the Alicia and her margaritas are fantastic stellar performance from the friendly serving staff along the beach . Pool bar Arron was great. Housekeeping staff is simply top notch. yes some things aren't perfect but the staff try to really make the trip and and they truly do so .
07/23/14 SophieMcMonagle18 Derry City
I decided to visit this location as I have read excellent reviews online! The entertainment was fantastic, Jessica the entertainment co-ordinator whom my family grew very fond of, she was amazing! Helped us in every way possible, made us feel like we were the only guests and others agreed when we talked with other guests! I hope to return to beaches ocho rios, as it is such a beautiful place!
"Amazing Family Vacation"
07/22/14 Kim O Memphis, Tennessee
Where do I start?? The staff...the best I've ever encountered! Everyone was SO friendly and attentive! Tyrol, waiter at The Venetian, gets shoutout #1...we loved him so much we ate there 4 times for dinner! He is better than any waiter I've very had in the US! Monique, one of the entertainment staff, is the perfect girl for her job! She gets everyone involved in dancing, singing, bingo and all types of family fun...love her! Our concierge team...Recardo, Rayon & Justin...I can't say enough about each of them! They booked excursions for us, dining reservations, Club Mobay, etc. Love these guys!! The shopping excursion was a treat as well as Dolphin Cove. Cleveland, bartender at the piano bar, what can I say? He is the best...we have many great memories with him! Devon & Aaron get a shoutout here too...those swim up bar guys do a great job!! Sanjay gets my final by name mention as one of the friendliest guys at this resort! We had a room on concierge level which was just perfect for a family of 4. Our kids are 17 and 9. We had plenty of room without feeling too crowded. The room was very clean, as was everywhere in the hotel. The housekeepers did a very nice job each day. The watersports were super fun and easy to participate in. I highly recommend the snorkeling, banana boat & sailing! If you like soccer, be sure to play a quick beach game with the watersports guys...they're great!! If you like shrimp, make sure to get the grilled shrimp at Neptunes and the coconut shrimp at Eleanor's. The BBQ place has a great lunch menu, with good burgers, pizza, nachos etc. We also really enjoyed the crepes... I recommend the bacon, egg & cheese one for breakfast and the Nutella one for an afternoon snack! We loved the water park...the water slides were a great place to cool off and get out of the sand for a while. There truly is so much to do at this great resort! We will absolutely go back to Beaches Ocho Rios!!
07/22/14 Makeba G
I recently took a trip, just my five year old daughter and I, to the Beaches Ochos Rios resort. I could not have asked for a better vacation. The staff on this resort was extraordinary. I was greeted by one of the concierge staff, Ricardo Bell, who made sure my vacation was very pleasant and memorable. Along with Ricardo, the other concierge staff: Justin and Debbie filled in nicely when Ricardo was not on duty. I enjoyed the hospitality from everyone from the pool life guards, restaurant workers, smoothie workers, entertainment staff, on down to the housekeeping staff. My daughter enjoyed the children's camp where everyone was extremely nice. Those ladies took good care of my baby. ..and she enjoyed herself greatly. This is one resort I will surely visit again.
"Must come here"
07/22/14 Brad S
Before I start with how awesome this place truly is I need to mention some fantastic individuals at the resort that stood out. First being Aaron the bartender, second Devon the bartender, third Miguel from Josephine's, fourth Kevin the (HTP) bartender and last Daniel who serves at elanors! These 5 individuals made my trip the best it could ever be! Thank you! Also the lifeguard staff! They are fun and friendly but one who stood out of all others was Martin form the lifeguard staff!! He is always friendly and a lot of fun! This resort is wonderful. Everything is great about it! There is only one thing I can suggest. The bees! Way too many! I could barely get a drink at the bar without being worried I would get stung. That's the only thing with this resort! I love it and I would come back in a heartbeat! Thank you to those individuals who made my trip wonderful and Kevin(HTP) the bartender is wonderful and I do hope you keep him!
"Best Family Vacation Ever!!"
07/21/14 Denise F J Middletown, Rhode Island
This review is very late, but better late than never I always say. Our vacation last fall, November 5-12, 2013. There were 7 of us traveling, our two sons and their families. Our family met at the resort since we came from different areas along the east coast. This was our 5th time to Jamaica. The Beaches family went out of their way to make our 1st family vacation with our granddaughter very special. This was our 14th Beaches/Sandals vacation and they could not have done more to make our vacation extra special. This resort takes very good care of returning guests!!!! Jadeane Clarke, Loyalty Manager, supervised our week along with the property manager and her staff, for the most paid attention to the guests vacation, we've ever had. They extended themselves daily to make sure we were satisfied, or paid attention to detail of our needs or requests. After 13 Sandals/Beaches vacations, they outdid themselves in Customer Service!!!!!!! We have been spoiled. We received room upgrades, as well as some special gifts as returning guests. Our granddaughter received some parting gifts the morning of departure. Since we were not all able to make the Returning Guest Dinner, they held a private dinner for our family at the end of a dock our last night, with our personal waitstaff, a tin pan band on a Beaches Boat to entertain us by water, and the dinner was wonderful. We've always had very nice vacations with Sandals/Beaches, but this was the ultimate. At the end of January we decided to return to Jamaica, to a Sandals, the same local, due to our positive experience in November. The reviews were good so we thought we'd give it a try. Sorry to say, it didn't compare. We had some repeated issues with our room, etc., that were addressed, but the resolving of issues, were not handled the same or realized. We had a nice time, but the attention we received at Beaches was like no other, ever. If you're planning a family vacation, I highly recommend the Beaches Ocho Rios Resort. The resort is smaller than other Beaches resorts, it's an older resort, and you may have to travel a bit from the airport. Positive side, it is more intimate because of it's size, it has been upgraded, it's very clean, and they are a very family resort, and it's worth the drive ...:)) The staff is sooooo nice and really seemed to care about all of their guests. By the second day, they knew our names and always called us out when seeing us along their way at any given time. Susan, the staff supervisor at Bayside was very attentive & helpful to my dietary needs. After the first day of inquiring, I received what I needed without asking. As soon as she would see us come in for breakfast, she would have what I needed at our table. She always had a smile and warm greeting to all of us. Some of the morning staff would be singing when greeting us at breakfast. What a nice way to start your day in sunny Paradise. Upon leaving, my husband and I were escorted to the airport with our own vehicle with a wonderful driver, Winston, who gave us an education along the drive about Jamaica that was very informative, and made the trip go quickly. I have to say, the week was fun, the food was very good, the staff so nice, and the weather was fabulous. This family vacation was our best time ever!
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