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Situated in Burlington, Waterfront Hotel Downtown Burlington is close to Spencer Smith Lakefront Park, Burlington Art Centre, and Joseph Brant Museum. Additional area attractions include Royal Botanical Gardens and Ivor Wynne Stadium.
Waterfront Hotel Downtown Burlington has an indoor pool, a spa tub, and a 24-hour fitness facility. Wireless Internet access is complimentary in public areas. Business amenities at this 3-star property include a 24-hour business center, small meeting rooms, and audiovisual equipment. The hotel offers a restaurant. Guests are served a complimentary breakfast. The staff can provide event catering and currency exchange. Additional amenities include multilingual staff, laundry facilities, and a picnic area. Guest parking is complimentary. This is a smoke-free property.
The 129 air-conditioned guestrooms at Waterfront Hotel Downtown Burlington include safes and coffee/tea makers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with premium satellite channels, video-game consoles, and pay movies. All accommodations provide direct-dial phones with voice mail. Bathrooms offer shower/tub combinations and hair dryers. Additional amenities include irons/ironing boards and windows that open. In addition, amenities available on request include a turndown service, extra towels/bedding, and wake-up calls. Housekeeping is offered daily.
"A disappointing hotel for its location and price"
The location and entrance to the hotel is nice, albeit a small reception desk for booking in. The room itself was very small (Superior room) for a North American hotel, the wall was scratched and damaged. There was one small window that looked out but it wasn't clean. I have stayed in better hotels for the same or less money.Genuine Expedia guest review
"Great location. PET FRIENDLY"
Great location. PET FRIENDLY but too much money for the condition of the hotelGenuine Hotels.com guest review
Great, friendly and helpful staff...rooms were just okay, nothing too special, but comfortable.Genuine Expedia guest review
There for the half marathon! Excellent time and service. Breakfast was okay, need better coffeeGenuine Expedia guest review
"A Comfortable Stay"
It is easy to get to if you are not from the area. It is quiet and very comfortable, even tho there is a bar downstairs. The breakfast included is a very nice surprise. We have stayed at this hotel I would say three times now and being seven hours away, it has always been my choice to stay at the Waterfront in Burlington. The parking is ideal too, it […] suits us as well. We will be in the area again sometime this spring and we will be staying at the Waterfront again. It is a great pool and gym as well. Thanks for being who you are!! Read moreGenuine Expedia guest review
I thought the room was clean and staff were friendly. There were no towels in the gym, and the television in the gym had poor reception. The hotel was full of teenage girls (I assume for a tournament) who were very loud until 11pm. There was a lot of noise after 11pm as well. It sounded like an adult party and the sound came through the fan in the […] bathroom. Read moreGenuine Hotels.com guest review
Friendly staff get you into your room quick. Nice facilities and great view of the lake from your room. Great location if you wanna see what downtown has to offer and a awesome walkway along the lake just to the right of the hotel!Genuine Expedia guest review
"Good shape for older hotel"
Had meeting in boardrooms in the hotel, all well kept, good service. Only issue was suite's bathroom ceiling had peeling paint and ice maker hardly working.Genuine Hotels.com guest review
"I expected better."
We had to ask for another room due to the fact that ours stunk of smoke. Our second room was far better. I can't say that our stay was terrible but I did expect far better room conditions for the price I paid. I would recommend the hotel for a convenient place to stay but not for a romantic getaway.Genuine Expedia guest review
Nice hotel, but views of lake not as fantastic as made out in advertising.Genuine Hotels.com guest review
"1st time in Burlington"
Elevators could be upgraded kinda scarey the sounds it made and we could hear them in our room. Breakfast buffet was ok, would have liked to see some fruit on it, the food hotter, and maybe some names on the food. We thought one thing was potatoes/hashbrown but it was sausage we think. Couldn't use the pool as it was closed for maintence. Location good […] close to a lot of things and easy to get too. Read moreGenuine Expedia guest review
"Pictures online need updating"
The carpets were old and soiled, the bed felt like a rock, the staff was not able to answer questions or fix issues. The phone was so dirtl you have to hit the plunger a few times to get it to unstick. This is a party hotel and gets treated like one. If your lucky enough to fall alseep it wont be long till someone walks by your room and wakes you u […] p. Read moreGenuine Hotels.com guest review
"Good Hotel at Burlington"
Great location on the shores of Lake Ontario. The hotel was clean & comfortable with very good restaurant. Free breakfast was disappointing - disposable cups, plates and cutlery and only basic food (Toast, Muffins, Cereal and Eggs & sausages, but the first morning the eggs & sausages were not even warm - someone had forgotten to turn on the heating […] trays or had turned them off an hour before the end of the breakfast period. Front desk staff were friendly when approached, but NEVER said "Good Morning" or "Good Evening" when we returned to the hotel. We attended a pre-wedding function on our 2nd night at the hotel and I must say that they did a fantastic job with both the food & drinks on that occasion. The wait staff in the restaurant were very friendly & helpful. Read moreGenuine Expedia guest review
Included breakfast offered only white bread for toast, and eggs at first glance looked like pancakes. Even when you tasted them, it was hard to tell. So Breakfast was second rate. Everything else was first rate.Genuine Hotels.com guest review
Enjoyed the gorgeous setting, even though there is presently construction on the peer. Loved eating outside on the terrace. We have only 2 suggestions-- new carpets needed in the hallways and improved breakfast--more fresh fruit. Otherwise it is a fabulous spot.Genuine Hotels.com guest review
"Burlington, Ontario hotel right on Lake Ontario"
The location of this hotel, right on Lake Ontario is wonderful. The bar/restaurant has an outdoor deck overlooking the lake. Sure the wallpaper is curling in a few spots but the room was lovely and clean, staff are great and that more than makes up for the hotel perhaps showing it's age.Genuine Expedia guest review
"Exactly what I was hoping for"
Good clean room. Friendly staff. Good breakfastGenuine Hotels.com guest review
"Great Location, Older Hotel"
Location is amazing, especially for the price. Staff was very friendly, free breakfast and web which is great. Upkeep of the hotel has been limited, renovations needed, but it is still very cleanGenuine Expedia guest review
was comfortable, clean and convenient for our needs.Genuine Hotels.com guest review
"Ok. could be better."
We stayed at a cheaper hotel in the same chain and were disappointed that this hotel's shower and breakfast was not as good as the previous hotel we stayed in. The hotel has a good location - quiet. The staff were very nice and helpful and the hotel was very clean and comfortable.Genuine Hotels.com guest review
"Waterfront hotel stay"
My wife and daughter stayed for 4 nights, The hotel was in a very pleasant location, and opposite the bus terminus. It had views of lake Ontario but through the number 10 bus, was only 15 mins. away from the Niagra falls bus and the Union Station Toronto train. The much maligned breakfast was complimentary and adequate. There are plenty of good-value […] restaurants over the road. The town seems safe at night. I and my party would happily stay at the hotel again, and overall think it very good value for monet Read moreGenuine Hotels.com guest review
Very nice hotel to stay for business or pleasure. Surrounded by park and quaint shopping.Genuine Hotels.com guest review
"Lovely view of the roof"
Hotel is tired but clean. We were given a room on second floor overlooking roof of restaurant below. Air conditioner was very loud. Drain in tub/shower was significantly clogged - tub filled as you showered. Location was convenient to where we needed to be, but otherwise it had nothing to offer. Given it's location, right on Lake Ontario at Spencer […] Smith Park, it could be a very nice property but seems to want to be decidely down-market. Read moreGenuine Hotels.com guest review
"Having a car would be helpful"
Thought the hotel was rather overpriced. We were members of a large wedding party but were not given any reduced price for a group booking. We also went to stay in a modern waterfront hotel in Toronto which was considerably cheaper and much less dated looking than The Waterfront. There were also several more facilities.Thought the decor could do with […] an update.....the carpets were all rather stained and very worn looking. The service was very good and the staff were very pleasant. Lots of excellent restaurants within easy walking distance. Read moreGenuine Hotels.com guest review
We booked off approximately 20 rooms for our wedding night, for guests from out of town. Some came from Europe, and they were very happy with the location. It's right on the water, has a pub on the main level overlooking the lake, and is RIGHT downtown Burlington - loads of cafes, restaurants, and little speciality stores to keep each guest entertained. […] Staff was accommodating and welcoming. My (now) husband and I are very satisfied with the Waterfront Hotel. Read moreGenuine Hotels.com guest review
"Middle of the road hotel"
I had read reviews and was a bit worried about going there, however, we wanted to visit the country festival which was in Spencer Park right next to it. On arrival the girl let us chose from 2 different rooms to see which view we would like, we had to ask first. I needed more hangers she came up very quickly. Staff spoke each time you passed most pleasant. […] A/C was good, the beds were good. Tea and coffee machine nice tv. It was a bit dark but we were not in the room that much, nice big bathroom and seemed very clean. The toilet was placed under the work top which I thought was strange because you hit your bag on it when you sat down. I don't think they hoovered the room or the hall in the 6 days that we were there. They only changed the bed sheets if you requested it. I didn't request it as I don't change my own bed sheets every six days. There was a safe for 2 dollars per night which I would recommend. The only thing I missed was somewhere to sit outside with a sun lounger and pool. There is an indoor pool but it was so hot you wouldn't use it. The breakfast was pretty poor. Sausages and omlett every morning, cold tea and hard waffles. The toaster took for ever and a day to work, most people couldn't work it. The orange juice and apple juice was not very good. Had much better breakfasts in other hotels. You would get fed up pretty quickly and go elsewhere for breakfast if you are fussy. However, the staff were nice and I would defo recommend it, as it wasn't horrendous. Read moreGenuine Expedia guest review
"Great spot for a quick overnight stay"
Overall we were very happy with our stay We arrived late at night so we just went to bed soon after arriving but it was very quiet for a Saturday night especially considering there were 2 Wedding parties at the hotel The AM breakfast buffet was good and staff was very helpful and friendly I would recommend it !Genuine Hotels.com guest review
Would have been very good except the hall carpets are very tired looking and there were very few electrical outlets in the room.Genuine Hotels.com guest review
My stay at the Waterfront was good. The staff were friendly, check in and check out were quick and the rooms were homey and warm with a lovely lake view. The only downside was paying for the "executive" suite, and having a door labelled "mini fridge," opening it and their being nothing inside. After paying the top dollar to stay in just Burlington, […] I thought it would enclude such as it stated in the description. Other than that, the free breakfast was alright, could have been better, but everything was a decent time. Read moreGenuine Hotels.com guest review
it was pleasantGenuine Hotels.com guest review
"did its job"
rooms were so .so,,,,,,,,, older did what we wanted slept the night away great beds b reakfast...bad ,,,not much food left at 8.00 am,,,Genuine Expedia guest review
"Heart of downtown on the Waterfront"
Great spot, good hotel in the heart on downtown. Excellent restaurant right on the waterfront. If you like night life, look no further, the restaurant turns into a dance club after the dinner hours.Genuine Expedia guest review
"Not a winner"
This hotel needs some major renovations and updating; it looks tired and dated. It has great potential - a fantastic location, but lacks any appeal. The included breakfast was poor - something that appeared to be eggs but very hard to tell, and waffles with a can of whip cream on the side. On the plus side, staff members were friendly and the location […] was the draw. Read moreGenuine Expedia guest review
"Good but could be great"
The hotel staff we're very friendly and efficient. We had no problems checking in or out. The room and bathroom were very clean and the bathroom was very large for the size of the hotel room. I found that no matter how long we ran our air conditioning the room always had a damp feeling to it. All the things in the room were clean and up-to-date, linens, […] etc. But you can tell it's an older hotel so the structure itself walls and finishings are old. If they could give the rooms the level of care that is focused on the lobby, etc. This would go a long way. Read moreGenuine Hotels.com guest review
"Great location - downtown and on the water..."
We needed a place to stay before heading to our final destination; this was perfect! Very nice location with amenities to suit most needs - a pool was the perfect touch for the kids while the hot-tub was ideal for the adults. The staff are friendly with a smile and assistance each time you need them. The restaurant is on the premises so food is readily […] available without having to leave the hotel. The rooms (standard) are somewhat cramped however they are clean and modern(ish)... All-in-all a good stay and I'd certainly stay here again. Read moreGenuine Hotels.com guest review
Great Hotel. Great location to park, waterfront pathway for biking or running. Patio was also a nice ammenity to lounge on in the evenings for drinks & food. Service was great. The breakfast included in the cost of the room was excellent, as was the outdoor patio to enjoy your breakfast, morning sun and view of the lake. Definitely would stay here […] again. Read moreGenuine Expedia guest review
Dated roomsGenuine Hotels.com guest review
Staff was exceptional.Room was dated and grubbyGenuine Hotels.com guest review
"Room Face-lift Req'd"
Location was superb......close to lake, hospital, and downtown core. Room decor in need of makeover. Laminate and tiles dated. Floor tiles and sink faucet were loose. Window mounted A/C very loud. Complimentary breakfast was good, but the flow of food line seemed backwards. As you entered the breakfast area, people were waiting for toast and bagels […] to cook, so weren't sure if beginning or end of line. Plates were in the middle of the food line, so no clear place where to start. I would locate the toasters at the end of the line after you filled your plate with food. Reasonable selection of cold and hot food. Overall good value, but time for a face-lift. Lobby and common areas fresher than rooms. Read moreGenuine Expedia guest review
"Nice and cost-effective"
Very nice location and view. Good open buffet breakfast.Genuine Expedia guest review
"Close to shopping and nice fine dining nearby"
Had to extend stay, did not find staff helpful, their focus was how busy they were that weekend, room change was required to accomodate extended stay, was told room was ready by one staff then told it would not be ready later. One staff in particular did not have an appropriate customer service attitude. Upon entering the hotel, floor tile broken, causing […] floor to be uneven, in need of repair- could be a safety issue. Other than this stay was fine. Good location and good amenities. Read moreGenuine Hotels.com guest review
Located just steps away from the interesting and charming downtown area of Burlington, the Waterfront Hotel offers guests comfortable rooms, pleasant service, and assistance. The location offers guests opportunities to stroll along the waterfront, admire the lake from the adjacent park, and enjoy concerts and events along the busy waterfront.Genuine Hotels.com guest review
"better for location than hotel itself"
When i arrive i asked for an early check in which the man at the desk told me was not possible but then seemed to hesitate and agree which i assume was why i then got a "lovely" roof view. althought i could see the water passed it still not the best view.Room was pretty small bathroom unimpressive( i like nicer counter and tub in expensve hotels) bed […] was probably the best part because it was comfortable.i woke up the first night 3 times the earliest being 4:50 am to loud yelling in the halllway from a roudy wedding party and once again the next morning which could have been taken are of but i never called to complain either. also i had eaplugs in which didnt help with the noise in the hall or pounding stomping sound above us and i dont know what that was because i thought we were on the top floor. pros woul be the walking area by the water and close proximity to downtown .the coffee shop accross the street is excellent ( not second cup but the other one) .beaver and bulldog restaurant was average not impressed really. Read moreGenuine Expedia guest review
"close to business"
Able to assist me well.Genuine Hotels.com guest review
"Great for families with dogs!"
Great to be able to bring our dog! Great location. Beautiful scenery. This hotel seems to be in the process of being upgraded. Appreciated the gym. Could use some mats for stretching and some weights. Very nice breakfast!Genuine Expedia guest review
was very clean , very worm hospitality for all employeesGenuine Expedia guest review
"Waterfront needs work."
Hotel was nice enough. The hallway on the first floor where i was staying was dreadful.Genuine Expedia guest review
"Waterfront hotel - basement room"
Overall this hotel was a disappointment. I showed up to the hotel around 4 (check-in started at 3) and the room they wanted to give us wasn't ready yet, instead of putting us in another room. they told us to wait and they would tell us when it was ready. 10 minutes later, I went back up to the counter asking if my room was ready and the woman had forgetten […] about me, even though I was sitting right in front of her. When we get into the elevator we realize that our floor is below the main floor, it is in fact on the same level as the hotel laundry, the pool, the exercise room and the guest laundry. The room was worn and seem to have no updates to it. The only window was at ground level and was facing a walking path, so for a majority of the time I was unable to have it open. We went out for a nice night out and when we returned there were no parking spots in the small parking lot which they shared with a local bar/club. We stayed on a saturday night. I will never go back to this hotel again. Read moreGenuine Hotels.com guest review
"Waterfront Hotel in Burlington Ontario"
Very clean and homely, comfortable room and good continental breakfast, staff very friendly and courteous.Genuine Hotels.com guest review
"Great location, Average hotel, lovely views"
I was there on business for 4 days and had to drive to Niagara ~40mins one day, then to Downtown Toronto the other day, and work in Burlington the other 2 days. It was a great work hotel (IMO). I don't know if I would go here on Vacation; however, I am sure it's lovely in Summer, as I was there in late November.Genuine Hotels.com guest review
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