"View was very beautiful"
Disappointed that there was no fridge or microwave oven. The coffee pot was not plugged in and we could not get under the desk to plug it in..Had the cleaning lady do it for us. Had lunch in the hotel restaurant and did not enjoy the tuna sandwich as it was dripping with some kind of dressing that made it soggy..The soup was good. The info for breakfast […] said, bacon, sausage, eggs etc. The cheese omelette was good, the sausage was like cardboard, no bacon, homefries. You can't do anything wrong with cereal, it was good.. would have preferred metal utensils as it was quite hard to cut with plastic ones. Some of the restaurants and fast food places in the hotel instructions said ask at front desk for menu, Not enough info there.. Read moreGenuine Expedia guest review
I found that the air conditioner wasn't working properly. It was very warm for sleeping. Also compliment to the restaurant, food was very good and service.Genuine Hotels.com guest review
"Beautiful and clean"
Welcomed by friendly staff. Our room was clean and spacious. We used the pool that has a nice view looking over the park and lake.Genuine Hotels.com guest review
"The location was perfect for our son's wedding."
The waterfront is beautiful and this hotel is right on the water. Location for old downtown Burlington is great. The staff were friendly, we were not informed the 1st morning, that breakfast was included. Too bad! We stayed in room 520 and the wallpaper was falling off, tub and tiled floor cracked. Definitely needs refurbishing.Genuine Expedia guest review
"Not worth the stay"
The hotel room is noisy and the air conditioning is old fashion. Need lots of upkeep but the hotel room cost is expensive compare to the condition. Not good.Genuine Expedia guest review
quality was very poor,location very excellentGenuine Hotels.com guest review
"Location Location Location"
You pay for the lake and walkway access here. Our tub did not drain when showering. The curtains on the window were too small and did not close. Consequently we were awake when the sun came up. The ice machine was broken on our floor. Air conditioning barely cooled the room even at highest setting. The free breakfast was okay--more fresh fruit would […] be a healthy option. Restaurant at night was out of a few of the featured menu items. Whirlpool next to the pool was out of order. Read moreGenuine Expedia guest review
"ideal hotel in an ideal location right on the lake"
It was our first visit and we'd go back anytime. Beautiful lake front Location; Convenient downtown location, Location has Easy access to Toronto, Hamilton and Niagara region. Plus excellent staff.Genuine Hotels.com guest review
"July 2013 Stay"
Very good location but this is a tired property in need of a renovation.Genuine Expedia guest review
Staff were helpful on my arrival. I had a room by the elevator and requested that they move me to a more quiet area. They had no problem with this and accommodated my request. I had a king suite which was also nice. You can't beat the location. Beautiful waterfront and amazing restaurants up on Brant Street. I didn't have a car; everything is within […] a 10-minute walk. Nice neighbourhood to stroll through. Read moreGenuine Hotels.com guest review
"Looks good online, good location but needs a reno"
Given its location the hotel should be in much better condition. We had to walk upstairs as the elevators were not working but no compensation was offered for that inconvenience. Very small windows for a hotel with a huge water view. Bathtub took an hour to drain. Overall a third rate operation.Genuine Expedia guest review
It was just ok. One elevator was broken, the hot tub was broken and several other little things need fixing. The free breakfast was horrible and served on paper plates. How very un-earthy!Genuine Expedia guest review
"Good hotel, worth visiting"
Lovely hotel, great location, staff accomodating, property well maintained. One issue outside the hotel's control but we would like to have noted ....smoking on patio was very disturbing, NOT something we are used to. The regulations/ law NEEDS to be changed!! We were shocked that this is allowed in Ontario! Unbelivable in 2013!!!!!Genuine Expedia guest review
"Convenaient and confortable"
The hotel is a good place for Burlington visitors, right on the lake. There is no luggage service. The room was fairly big and very quiet. The free breakfast is not very good and is the same every day. Stick to bagels an muffins. The room for breakfast is too small to accommodate a wedding group.Genuine Hotels.com guest review
"AMAZING VIEW AND GREAT FOOD!"
I found my stay at the hotel very enjoyable. The view is spectacular. It was so peaceful and enjoyable walking down the pier. I was truly impressed with the food at the restaurant. My husband has celiac disease and he was able to after more than 5 years eat a gluten free chicken club sandwich and sitting and eating at the restaurant with that spectacular […] view was unbelievable. it was a truly relaxing and renewing experience and it is not too far from home. Read moreGenuine Expedia guest review
"close to shopping & services"
very good locationGenuine Hotels.com guest review
"Would have liked to stay longer"
Lovely hotel right on the waterfront. Great food and service at the pub.Genuine Hotels.com guest review
We had a great stay at the Waterfront! It was my 40th birthday and we were going to a nearby restaurant. The check in was efficient and parking was included. Some of the room/hall decor is a bit dated but the hotel is very clean. Breakfast, the next morning, was good. I wish the pub/bar downstairs was free or discounted to get into if you are staying […] at the hotel. It was $15 cover for my husband and I to get in for a bit of dancing and a drink. Steep for Burlington! Read moreGenuine Hotels.com guest review
pleasant,no surprises,which if you travel a lot is good.Genuine Expedia guest review
My only problem was I requested a view of the lake at the Waterfront Hotel and we had a view of the heating/cooling system on the roof. I suppose I should have called to make sure.Staff fudged at the desk on check-in: "We don't actually face the lake, but the lake is on the side." True, but some side views are much better than others. We had the worst […] possible. Breakfast was lovely on the hotel deck -- view of the lake. Delicious, gorgeous day, gorgeous view. Read moreGenuine Expedia guest review
"rooms need improvement"
We stayed for two nights. Thursday 13 and Friday 14 of June. Unbeknownst to us, the sound of music festival was ongoing next door, it was not too bad but we did not go to bed until 1130 pm both nights. Our room located on the second floor, city view, was small and had a king size bed. the bed was decent, clean and sufficient for what we needed. Iron […] did not work and we had a replacement within a few minutes. The staff was courteous. Only complaint was that the A/C unit in the room was very noisy, so much so that we both had to wear earplugs to sleep. All in all not bad. I would give it a 2.5/5 Read moreGenuine Hotels.com guest review
Great location with plenty of restaurants within easy walking distanceGenuine Hotels.com guest review
"Waterfront hotel Burlington Ontario"
The location on the lake is beautiful. It is close to many restaurants, walking and biking areas and shopping.Genuine Expedia guest review
"A Positive Experience!"
Overall, a good hotel with little to complain about. Friendly and quick service in the restaurant. The hotel probably needs a little updating as it looks as if the owners haven't spent much cosmitically. Comfortable beds and nice location on the water.Genuine Expedia guest review
Needs an update, rooms on lower east are too close to the bar terrace and are very noisy late into the night. Try to get something above the 4th floor. $10 cover charge to get into hotel bar! Ridiculous! It's also a middle age pickup bar, so you can imagine the crowd. Overall the location is excellent, the staff was competent and I would stay here again, […] but would be wary of the rooms above the bar terrace. Breakfast was terrible. Everybody was asking the girl who worked in the dining room. "What is this?"turns out it was sausage, that looked like a home fry! Read moreGenuine Hotels.com guest review
Beds and pillows where very comfortable and the room was very clean.Genuine Expedia guest review
"A disappointing hotel for its location and price"
The location and entrance to the hotel is nice, albeit a small reception desk for booking in. The room itself was very small (Superior room) for a North American hotel, the wall was scratched and damaged. There was one small window that looked out but it wasn't clean. I have stayed in better hotels for the same or less money.Genuine Expedia guest review
"Great location. PET FRIENDLY"
Great location. PET FRIENDLY but too much money for the condition of the hotelGenuine Hotels.com guest review
Great, friendly and helpful staff...rooms were just okay, nothing too special, but comfortable.Genuine Expedia guest review
There for the half marathon! Excellent time and service. Breakfast was okay, need better coffeeGenuine Expedia guest review
"A Comfortable Stay"
It is easy to get to if you are not from the area. It is quiet and very comfortable, even tho there is a bar downstairs. The breakfast included is a very nice surprise. We have stayed at this hotel I would say three times now and being seven hours away, it has always been my choice to stay at the Waterfront in Burlington. The parking is ideal too, it […] suits us as well. We will be in the area again sometime this spring and we will be staying at the Waterfront again. It is a great pool and gym as well. Thanks for being who you are!! Read moreGenuine Expedia guest review
I thought the room was clean and staff were friendly. There were no towels in the gym, and the television in the gym had poor reception. The hotel was full of teenage girls (I assume for a tournament) who were very loud until 11pm. There was a lot of noise after 11pm as well. It sounded like an adult party and the sound came through the fan in the […] bathroom. Read moreGenuine Hotels.com guest review
Friendly staff get you into your room quick. Nice facilities and great view of the lake from your room. Great location if you wanna see what downtown has to offer and a awesome walkway along the lake just to the right of the hotel!Genuine Expedia guest review
"Good shape for older hotel"
Had meeting in boardrooms in the hotel, all well kept, good service. Only issue was suite's bathroom ceiling had peeling paint and ice maker hardly working.Genuine Hotels.com guest review
"I expected better."
We had to ask for another room due to the fact that ours stunk of smoke. Our second room was far better. I can't say that our stay was terrible but I did expect far better room conditions for the price I paid. I would recommend the hotel for a convenient place to stay but not for a romantic getaway.Genuine Expedia guest review
Nice hotel, but views of lake not as fantastic as made out in advertising.Genuine Hotels.com guest review
"1st time in Burlington"
Elevators could be upgraded kinda scarey the sounds it made and we could hear them in our room. Breakfast buffet was ok, would have liked to see some fruit on it, the food hotter, and maybe some names on the food. We thought one thing was potatoes/hashbrown but it was sausage we think. Couldn't use the pool as it was closed for maintence. Location good […] close to a lot of things and easy to get too. Read moreGenuine Expedia guest review
"Pictures online need updating"
The carpets were old and soiled, the bed felt like a rock, the staff was not able to answer questions or fix issues. The phone was so dirtl you have to hit the plunger a few times to get it to unstick. This is a party hotel and gets treated like one. If your lucky enough to fall alseep it wont be long till someone walks by your room and wakes you u […] p. Read moreGenuine Hotels.com guest review
"Good Hotel at Burlington"
Great location on the shores of Lake Ontario. The hotel was clean & comfortable with very good restaurant. Free breakfast was disappointing - disposable cups, plates and cutlery and only basic food (Toast, Muffins, Cereal and Eggs & sausages, but the first morning the eggs & sausages were not even warm - someone had forgotten to turn on the heating […] trays or had turned them off an hour before the end of the breakfast period. Front desk staff were friendly when approached, but NEVER said "Good Morning" or "Good Evening" when we returned to the hotel. We attended a pre-wedding function on our 2nd night at the hotel and I must say that they did a fantastic job with both the food & drinks on that occasion. The wait staff in the restaurant were very friendly & helpful. Read moreGenuine Expedia guest review
Included breakfast offered only white bread for toast, and eggs at first glance looked like pancakes. Even when you tasted them, it was hard to tell. So Breakfast was second rate. Everything else was first rate.Genuine Hotels.com guest review
Enjoyed the gorgeous setting, even though there is presently construction on the peer. Loved eating outside on the terrace. We have only 2 suggestions-- new carpets needed in the hallways and improved breakfast--more fresh fruit. Otherwise it is a fabulous spot.Genuine Hotels.com guest review
"Burlington, Ontario hotel right on Lake Ontario"
The location of this hotel, right on Lake Ontario is wonderful. The bar/restaurant has an outdoor deck overlooking the lake. Sure the wallpaper is curling in a few spots but the room was lovely and clean, staff are great and that more than makes up for the hotel perhaps showing it's age.Genuine Expedia guest review
"Exactly what I was hoping for"
Good clean room. Friendly staff. Good breakfastGenuine Hotels.com guest review
"Great Location, Older Hotel"
Location is amazing, especially for the price. Staff was very friendly, free breakfast and web which is great. Upkeep of the hotel has been limited, renovations needed, but it is still very cleanGenuine Expedia guest review
was comfortable, clean and convenient for our needs.Genuine Hotels.com guest review
"Ok. could be better."
We stayed at a cheaper hotel in the same chain and were disappointed that this hotel's shower and breakfast was not as good as the previous hotel we stayed in. The hotel has a good location - quiet. The staff were very nice and helpful and the hotel was very clean and comfortable.Genuine Hotels.com guest review
"Waterfront hotel stay"
My wife and daughter stayed for 4 nights, The hotel was in a very pleasant location, and opposite the bus terminus. It had views of lake Ontario but through the number 10 bus, was only 15 mins. away from the Niagra falls bus and the Union Station Toronto train. The much maligned breakfast was complimentary and adequate. There are plenty of good-value […] restaurants over the road. The town seems safe at night. I and my party would happily stay at the hotel again, and overall think it very good value for monet Read moreGenuine Hotels.com guest review
Very nice hotel to stay for business or pleasure. Surrounded by park and quaint shopping.Genuine Hotels.com guest review
"Lovely view of the roof"
Hotel is tired but clean. We were given a room on second floor overlooking roof of restaurant below. Air conditioner was very loud. Drain in tub/shower was significantly clogged - tub filled as you showered. Location was convenient to where we needed to be, but otherwise it had nothing to offer. Given it's location, right on Lake Ontario at Spencer […] Smith Park, it could be a very nice property but seems to want to be decidely down-market. Read moreGenuine Hotels.com guest review
"Having a car would be helpful"
Thought the hotel was rather overpriced. We were members of a large wedding party but were not given any reduced price for a group booking. We also went to stay in a modern waterfront hotel in Toronto which was considerably cheaper and much less dated looking than The Waterfront. There were also several more facilities.Thought the decor could do with […] an update.....the carpets were all rather stained and very worn looking. The service was very good and the staff were very pleasant. Lots of excellent restaurants within easy walking distance. Read moreGenuine Hotels.com guest review
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