"Clean, easily accessible, friendly staff"
Hotel was easy to locate off the highway. The staff were friendly and professional. The hotel and room were clean and modern.Genuine Expedia guest review
Great place to stay. Usually busy. Service was great. Full breakfast was a bonus. Much better than the usual continental breakfast. Biggest asset is the beds. So comfortable.Genuine Hotels.com guest review
okGenuine Hotels.com guest review
"Great location for our purposes."
The location was excellent. In general we were pleased with our accommodations. The only negative was the sight of an old blood stain on the bed cover. The attendant changed it our request. One other minor annoyance was the with the Wi-Fi. We couldn't sign on because of technical difficulties with your provider.Genuine Expedia guest review
Response by Quality Hotel Dear Moe, Thank you for taking the time to complete our online survey regarding your recent stay at the Award Winning Quality Hotel Burlington. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! If you enjoyed your stay, please feel free to give us a positive review where the feedback can be viewed publicly for guests to view: http://www.tripadvisor.ca/Hotel_Review-g154984-d188417-Reviews-Quality_Hotel_Burlington-Burlington_Ontario.html Sincerely, Shivani Sharma Operations Manager Quality Hotel Burlington 905 639 9290
"Very good stop over."
Enjoyed our stay in Burlington at the Quality Hotel, friendly staff, very nice rooms well kept and the breakfast provided was a delightful start to the day. Would stay here again when travelling in this area.Genuine Expedia guest review
"tried it once"
We took a smoking room for my wife. The odor of previous smokers and stale smell was overbearing. Room decor very dark and small. Breakfast buffet was not impressive even for an all included plan. Serving area very small, quality and cleanliness were very ordinary. Would not stay here again, considering other hotels nearby are charging similar rate […] s. Read moreGenuine Expedia guest review
"I would look some place else"
The stay was okay but not great. The bed was too soft, but the room was clean. Breakfast was a big disappointment, all tables were dirty, eggs were dried and old, no baked goods. Looks like no body was working in that area. I will try someplace else the next time we are in town.Genuine Expedia guest review
"Excellent, clean, polite and very helpful."
I am french speaking and was pleased to be greeted in my mother tongue. Chapeau to Quality Inn and their staff.Genuine Expedia guest review
Response by Quality Hotel Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at the Award Winning Quality Hotel Burlington. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! If you enjoyed your stay, please feel free to give us a positive review where the feedback can be viewed publicly for guests to view: http://www.tripadvisor.ca/Hotel_Review-g154984-d188417-Reviews-Quality_Hotel_Burlington-Burlington_Ontario.html Sincerely, Shivani Sharma Operations Manager Quality Hotel Burlington 905 639 9290
"Close to event"
Beds were comfortabl and clean. Shower old and tissues not replaced. Hot water took some time. Closet placement not good. We are not smokers and were placed in smoking area in basement where the smell was bad.Genuine Hotels.com guest review
"Hotel for smokers!!!"
Quality Inn in Burlington, Ontario, Canada has rooms for smokers which is VERY rare these days. The rooms are adequate with kitchenette (microwave, fridge & coffee making facilities) but have great beds & the benefit of smoking rooms. Staff were all very friendly & went out of their way to make you comfortable & assist where necessary. The hotel has […] a well equipped gym & heated pool as well as supplying a complimentary breakfast. If you're on a budget, I can highly recommend this hotel. Read moreGenuine Expedia guest review
"really good night sleep"
We were very impressed how well we slept. Had our dogs with us and they were quite comfortable too. Will stay there again.Genuine Hotels.com guest review
"First time, will come back"
Could not find anything wrongGenuine Hotels.com guest review
Everything was great, the staff were very pleasant and helpful.Genuine Hotels.com guest review
"Great location, staff, room and breakfast!"
Modern room, all amenities provided, next to a great restaurant and the bonus was hot breakfast provided in the hotel the following morning - eggs, sausages and hash browns along with the usual continental offering. We'll be back!Genuine Expedia guest review
multiple stays, decent rooms and amenities, we continue to stay here because they offer a few smoking rooms, and smokers have money and travel too! Jake's Oyster Bar and Grill next door is awesome!Genuine Hotels.com guest review
"Quality Hotel Burlington"
Breakfast was acceptable; however, the staff did not clean the tables after each guest finished breakfast and left.Genuine Expedia guest review
Very personable. Room was exceptionally clean. Good experience overall.Genuine Expedia guest review
"One night stay"
The hotel was very clean and staff was very polite and great at check-in. Breakfast was included and free wifi as well as long distance calling. My son also really enjoyed the salt water pool. I would definitely go back to this hotel and go to the same brand of hotel next time we travel.Genuine Expedia guest review
Quite happy with room. Comfortable bed. Nice that they have smoking rooms greatly appreciated.Genuine Expedia guest review
"good night's sleep"
The hotel room was nice. Clean and comfy. A stupid design flaw at the entrance of the hotel means that you have to use a ramp about 30 feet away from the door of the hotel to wheel up your heavy luggage. We had difficulty as we had multiple bags and had to drag an empty luggage trolley down the ramp and push the loaded trolley up the ramp again. Not […] fun. Read moreGenuine Hotels.com guest review
"Clean comfortable convenience"
Bright and clean hotel in a convenient area. Very comfortable room with excellent bed and linens plus fridge. Courteous staff. Breakfast was okay, fresh fruit was great. We would stay here again.Genuine Expedia guest review
"Elevator & cushions"
Hotel was generally very good. Elevators did not work, bed cushions are not good for sleeping but breakfast was very good.Genuine Hotels.com guest review
"Great place to stay in Burlington"
Great place to stay for either business or pleasure. Staff goes out of there way to accomodate everyone. Good hot breakfast ! Excellent location near highway and close to restaurants,shops,movie theater, etc.....Genuine Expedia guest review
Overall the value for this hotel is great.....from the comfort of the beds, to the newness (reno)of the room/bathroom, free wiifi, free parking, as well as a great hot breakfast, one can't go wrong staying in Burlington at the Quality Inn!Genuine Expedia guest review
"Small rooms, but otherwise ok"
My room was surprisingly small, I actually had to look for the closet it was so tiny. But it had everything I needed so I have no major complains. The walls were a bit thin, but not bad enough for me to want to switch rooms. Breakfast was nothing spectacular, but it was pretty good.Genuine Hotels.com guest review
"Nice and cozy."
I was here just before my Around the Bay Race in Hamilton. I found my stay very comfortable and relaxing. The bed was comfortable and the room was convenient. Breakfast was decent and my only small feedback would be the toilet was a little older and needed a couple extra flushes.Genuine Expedia guest review
"AMAZING PLACE TO STAY!!!"
Hotel was beautiful, room came with fridge, microwave, coffee maker, wifi, comfortable beds etc.... no problems whatsoever. BONUS: FREE long distance within Canada and the USA, ALSO, continental breakfast was VERY good!!! HIGHLY Recommend this hotel to ANYONE with kids or otherwise!Genuine Expedia guest review
"Good overnight stay"
Nice, clean hotel for an overnight stay. Clean and comfortable room and includes hot breakfast.Genuine Expedia guest review
"Great stay w a great breakfast"
I use to work in the hotel industry and this place met all my expectations seeing as I am very picky about where I stay I know what to look for and I can not complain about this hotel at all and breakfast was free an even had hot food witch was great will absolutely stay here again! There was hockey guys even staying here and I can say I didn't hear […] them at all and the staff was vey nice! Read moreGenuine Expedia guest review
"Fantastic first time."
The hotel was very nice and the staff are great. Breakfast in the morning smelled great although I didn't have time to try any. There was a bag of microwave popcorn, a chocolate bar and a card in my room when I got there and I thought that was lovely.Genuine Expedia guest review
"Easy access to Burlington and the 403"
I will continue to support this hotel as they still offer smoking rooms! Newly reno'd and a fantastic rest. next door!Genuine Hotels.com guest review
It was great. Breakfast was included. Clean, comfortable and very good value.Genuine Hotels.com guest review
"Close to all stores and places to shop and eat!"
My family and I, were very welcomed by your staff!Genuine Hotels.com guest review
"Good hotel, very good breakfast,"
Very nice hotel and one of the best breakfast buffet... stayed here before, find the management really trying to do their best ... the heating system is the old fassioned fan kind, somewhat noisy and not working well.They did promptly come to help and eventually agreed to provide another room.Genuine Hotels.com guest review
Enjoyed the full breakfast. Welcoming atmosphere. Relatively clean and kept. Affordable. The pillows were too thick and caused everyone to get a sore neck.Genuine Expedia guest review
free hot breakfast was appreciated, also we needed to check in early and check out late and they were very obliging.Genuine Expedia guest review
"Will not stay here again"
Spent two nights at this hotel, Sep 28 & 29. First night was ok. Check-in was easy and besides waiting forever for the hot water to work and not be ice cold, the room was clean and comfortable. The 2nd night we were woken up twice, around 3am and 4am, by a fire alarm set off on the smoking floor. We asked for a refund, but this was not granted. We made […] sure to get the most of the amentities, including free breakfast, since we would not be refunded for what turned out to be a terrible night's sleep. We had a long drive home, as well as a charity run to attend the following day, so we had no choice but to stay the 2nd night even with the alarms. I typically stay at the Holiday Inn when I travel in Canada & the US, and rarely try other hotels. Now I know I will not stay at this hotel again. Read moreGenuine Hotels.com guest review
Hotel was very satisfactory. Rooms clean and extremely comfotrable beds. Restaraunt next door had great food. Nice if breakfast ran until 1100 am. Would come back again.Genuine Hotels.com guest review
Was a very nice hotel. Nice customer service!!!!!Genuine Hotels.com guest review
Pleasantly surprised ... actually was as good as the photos on their website.Genuine Expedia guest review
Great stay. Handy restaurant and oyster bar across the parking lot!Genuine Hotels.com guest review
"one night stay"
Upon arrival the staff especially the gentleman was friendly and helpful as well as the lady on staff.. The room was very clean restful and quiet... and we loved the shower instead of having the bath shower. It was perfect for us. The king size bed was great! The next morning we had the buffet breakfast lots of food and good variety... coffee was delicious! […] The staff serving/helping with the breakfast were very friendly and helpful.... Could not ask for more.... we would be happy to stay again....the only downfall was on checkout the staff person was not as helpful or friendly..... many thanks r. green Read moreGenuine Expedia guest review
"35th Anniversary Tour"
The hotel is located by the highway but based on my experience, the locals know the hotel better than the name of the entrance street. The hotel was excellent and I give five stars to the hostess of the breakfast room ensuring all customers were satisfied, food/coffee replenished and clean.Genuine Expedia guest review
"got just what we expected - Nice place to stay"
Nice hotel. We needed a place for the family to stay at for one night and we got just that: clean, very nice continental breakfast, standard friendly reception.Genuine Hotels.com guest review
"Top notch hotel experience."
It is conveniantly located to major roads and shopping as well as having an excellent restaurant next to it. The room was superb and we appreciated the private access to the business floor. A hot breakfast was a great way to continue on our journey. We would definitely stay there again.Genuine Expedia guest review
Comfortable and clean.Genuine Hotels.com guest review
The hotel was absolutely amazing. The front desk clerks were both amazing. I had to call and inform we wouldn't be there till late on our check-in night and Erica was very helpful, and wanted to make sure I knew we were in a smoking room. When we checked in the gentleman was very kind as well, and wanted to make sure we knew we had a smoking room as […] well. The rooms were very clean, and our bed was the most comfortable bed my boyfriend and I have ever slept in. The housekeeping were very pleasant. And the hotel was in a perfect location, since was right off the highway we had just gotten off; and for someone who has never been to Burlington before, it was very convenient. Read moreGenuine Hotels.com guest review
Most satisfactory, good value for money with helpful staff.Genuine Hotels.com guest review
There was a problem with the elevator that did not get fixed til after we left. The room was fantastic and the breakfast great but go early to eat and avoid the crowd.Genuine Hotels.com guest review
Confusion around the reservation - not helped by TOO MANY staff at front desk trying to put their 2 cents in to correct problem. Lady helping me was quite able to take care of me by herself. Bathtub did not drain at all - no way to lift plug that I could figure out. Breakfast was excellent as was the bed although a variety of pillow firmness would have […] been better. Good place if you have a dog - nice walking area. Read moreGenuine Hotels.com guest review
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