All hotels in Burlington, Ontario, Canada
1 room, 2 adults
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4.0 / 5Excellent

Score breakdown (from 158 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.2
  • Comfort
    4.1
  • Condition
    4.0
  • Neighborhood
    3.9

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Meh!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was a hotel. Served it's purpose. Needed the small refrigerator replaced as it did not work at all. Booked room with two queen beds, they only had double beds left.
Genuine Hotels.com guest review
2 night business trip Mar 17, 2014
A Traveler
CA
5.0 / 5Outstanding
"jGreat Business Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was great, no surprises. Comfortable room and the complimentary breakfast was more than adequate. The hotel is located near some great restaurants so there is never any problem in finding a place to eat out. I would stay again.
Genuine Hotels.com guest review
1 night trip Mar 17, 2014
Dave
CA
4.0 / 5Excellent
"Mmm cookies!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Had a great experience. Rooms were clean. I would go back. Oh yeah there were fresh cookies available upon check in!
Genuine Hotels.com guest review
1 night trip Mar 10, 2014
A Traveler
CA
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This was a one night sleep over because we attended a Concert in Hamilton
Genuine Expedia guest review
Other trip Feb 13, 2014
A Traveler
CA
4.0 / 5Excellent
"Would definitely stay here again!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Too many kids running up and down the hallways, slamming doors etc. Maid told them to stop running at least but it was too late. Nice and clean, but air was very dry.
Genuine Hotels.com guest review
1 night business trip Feb 7, 2014
Kerry
CA
5.0 / 5Outstanding
"Quality, yes!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Perfect location just off the QEW. Very comfortable bed and a lovely breakfast next morning. Thank you Quality Inn.
Genuine Expedia guest review
Other trip Feb 6, 2014
Sue
CA
4.0 / 5Excellent
"Great Location!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent! The staff at the hotel were very nice and pleasant!
Genuine Hotels.com guest review
1 night trip Jan 25, 2014
Nathalie
CA
4.0 / 5Excellent
"Beside the highway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was clean. The Breakfast was very good too.
Genuine Hotels.com guest review
1 night trip Jan 3, 2014
H.Mediz
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean, affordable, convenient location.
Genuine Expedia guest review
Other trip Dec 30, 2013
Thom
CA
5.0 / 5Outstanding
"great room and resto"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I always support this hotel when in the area as they support smokers! Thank you! Jake's is awesome as well, always leave a few hundred there! Irresistible oysters!
Genuine Hotels.com guest review
2 night trip Nov 16, 2013
A Traveler
CA
4.0 / 5Excellent
"Not a Bad Stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I wonder about the thoroughness of their in-suite cleaning. Quite a bit of mildew on the shower head, and the overflow in the bathroom sink had signs of mould and heavy mildew. As far as the amenities in the suite, it's great. The suite was a bit smaller than rival chains like Holiday Inn but it felt like it worked for my wife and I. The staff were friendly, and the decor was recently rennovated. I enjoyed my stay there, and both my wife and I would stay here again. The access to the hotel is on the west side of Walkers Line where you can only enter the hotel going southbound, with no access to enter or exit going northbound. There's lots of food and shopping in the area. All in all a decent hotel.
Genuine Hotels.com guest review
1 night trip Nov 16, 2013
A Traveler
CA
3.0 / 5Good
"Decent business hotel"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I was only there for one night yet the rooms were clean and the staff friendly and helpful.
Genuine Expedia guest review
Other trip Nov 5, 2013
Smurf
CA
3.0 / 5Good
"Clean, easily accessible, friendly staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was easy to locate off the highway. The staff were friendly and professional. The hotel and room were clean and modern.
Genuine Expedia guest review
Other trip Nov 4, 2013
A Traveler
CA
5.0 / 5Outstanding
"very comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay. Usually busy. Service was great. Full breakfast was a bonus. Much better than the usual continental breakfast. Biggest asset is the beds. So comfortable.
Genuine Hotels.com guest review
2 night trip Oct 23, 2013
DAVE
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
ok
Genuine Hotels.com guest review
2 night trip Oct 13, 2013
A Traveler
CA
4.0 / 5Excellent
"Great location for our purposes."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The location was excellent. In general we were pleased with our accommodations. The only negative was the sight of an old blood stain on the bed cover. The attendant changed it our request. One other minor annoyance was the with the Wi-Fi. We couldn't sign on because of technical difficulties with your provider.
Genuine Expedia guest review
Other trip Sep 30, 2013
Moe
CA
4.0 / 5Excellent
"Very good stop over."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Enjoyed our stay in Burlington at the Quality Hotel, friendly staff, very nice rooms well kept and the breakfast provided was a delightful start to the day. Would stay here again when travelling in this area.
Genuine Expedia guest review
Other trip Sep 17, 2013
Gerry
CA
3.0 / 5Good
"tried it once"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
We took a smoking room for my wife. The odor of previous smokers and stale smell was overbearing. Room decor very dark and small. Breakfast buffet was not impressive even for an all included plan. Serving area very small, quality and cleanliness were very ordinary. Would not stay here again, considering other hotels nearby are charging similar rates.
Genuine Expedia guest review
Other trip Sep 16, 2013
steve
CA
3.0 / 5Good
"I would look some place else"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The stay was okay but not great. The bed was too soft, but the room was clean. Breakfast was a big disappointment, all tables were dirty, eggs were dried and old, no baked goods. Looks like no body was working in that area. I will try someplace else the next time we are in town.
Genuine Expedia guest review
Other trip Sep 16, 2013
A Traveler
CA
5.0 / 5Outstanding
"Excellent, clean, polite and very helpful."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I am french speaking and was pleased to be greeted in my mother tongue. Chapeau to Quality Inn and their staff.
Genuine Expedia guest review
Other trip Sep 11, 2013
A Traveler
CA
3.0 / 5Good
"Close to event"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Beds were comfortabl and clean. Shower old and tissues not replaced. Hot water took some time. Closet placement not good. We are not smokers and were placed in smoking area in basement where the smell was bad.
Genuine Hotels.com guest review
1 night trip Sep 7, 2013
A Traveler
CA
4.0 / 5Excellent
"Hotel for smokers!!!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Quality Inn in Burlington, Ontario, Canada has rooms for smokers which is VERY rare these days. The rooms are adequate with kitchenette (microwave, fridge & coffee making facilities) but have great beds & the benefit of smoking rooms. Staff were all very friendly & went out of their way to make you comfortable & assist where necessary. The hotel has a well equipped gym & heated pool as well as supplying a complimentary breakfast. If you're on a budget, I can highly recommend this hotel.
Genuine Expedia guest review
Other trip Sep 9, 2013
Shane
GB
5.0 / 5Outstanding
"really good night sleep"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were very impressed how well we slept. Had our dogs with us and they were quite comfortable too. Will stay there again.
Genuine Hotels.com guest review
1 night trip Sep 1, 2013
corie
CA
5.0 / 5Outstanding
"First time, will come back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Could not find anything wrong
Genuine Hotels.com guest review
4 night trip Aug 26, 2013
Ed
CA
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great, the staff were very pleasant and helpful.
Genuine Hotels.com guest review
1 night family trip Aug 30, 2013
A Traveler
CA
5.0 / 5Outstanding
"Great location, staff, room and breakfast!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Modern room, all amenities provided, next to a great restaurant and the bonus was hot breakfast provided in the hotel the following morning - eggs, sausages and hash browns along with the usual continental offering. We'll be back!
Genuine Expedia guest review
Other trip Aug 26, 2013
Sarah
CA
4.0 / 5Excellent
"great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
multiple stays, decent rooms and amenities, we continue to stay here because they offer a few smoking rooms, and smokers have money and travel too! Jake's Oyster Bar and Grill next door is awesome!
Genuine Hotels.com guest review
3 night trip Aug 11, 2013
A Traveler
CA
3.0 / 5Good
"Quality Hotel Burlington"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Breakfast was acceptable; however, the staff did not clean the tables after each guest finished breakfast and left.
Genuine Expedia guest review
Other trip Aug 12, 2013
A Traveler
CA
5.0 / 5Outstanding
"Enjoyable visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very personable. Room was exceptionally clean. Good experience overall.
Genuine Expedia guest review
Other trip Jul 29, 2013
A Traveler
CA
5.0 / 5Outstanding
"One night stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very clean and staff was very polite and great at check-in. Breakfast was included and free wifi as well as long distance calling. My son also really enjoyed the salt water pool. I would definitely go back to this hotel and go to the same brand of hotel next time we travel.
Genuine Expedia guest review
Other trip Jul 29, 2013
A Traveler
CA
4.0 / 5Excellent
"Thx"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Quite happy with room. Comfortable bed. Nice that they have smoking rooms greatly appreciated.
Genuine Expedia guest review
Other trip Jul 4, 2013
A Traveler
CA
4.0 / 5Excellent
"good night's sleep"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel room was nice. Clean and comfy. A stupid design flaw at the entrance of the hotel means that you have to use a ramp about 30 feet away from the door of the hotel to wheel up your heavy luggage. We had difficulty as we had multiple bags and had to drag an empty luggage trolley down the ramp and push the loaded trolley up the ramp again. Not fun.
Genuine Hotels.com guest review
1 night family trip Jun 18, 2013
A Traveler
SG
5.0 / 5Outstanding
"Clean comfortable convenience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Bright and clean hotel in a convenient area. Very comfortable room with excellent bed and linens plus fridge. Courteous staff. Breakfast was okay, fresh fruit was great. We would stay here again.
Genuine Expedia guest review
Other trip Jun 24, 2013
Lea
CA
4.0 / 5Excellent
"Elevator & cushions"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was generally very good. Elevators did not work, bed cushions are not good for sleeping but breakfast was very good.
Genuine Hotels.com guest review
1 night trip May 25, 2013
A Traveler
CA
4.0 / 5Excellent
"Great place to stay in Burlington"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great place to stay for either business or pleasure. Staff goes out of there way to accomodate everyone. Good hot breakfast ! Excellent location near highway and close to restaurants,shops,movie theater, etc.....
Genuine Expedia guest review
Other trip May 1, 2013
Ian
CA
5.0 / 5Outstanding
"Great Value!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Overall the value for this hotel is great.....from the comfort of the beds, to the newness (reno)of the room/bathroom, free wiifi, free parking, as well as a great hot breakfast, one can't go wrong staying in Burlington at the Quality Inn!
Genuine Expedia guest review
Other trip Apr 2, 2013
Rebecca
CA
4.0 / 5Excellent
"Small rooms, but otherwise ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
My room was surprisingly small, I actually had to look for the closet it was so tiny. But it had everything I needed so I have no major complains. The walls were a bit thin, but not bad enough for me to want to switch rooms. Breakfast was nothing spectacular, but it was pretty good.
Genuine Hotels.com guest review
1 night business trip Mar 23, 2013
Celina
CA
4.0 / 5Excellent
"Nice and cozy."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I was here just before my Around the Bay Race in Hamilton. I found my stay very comfortable and relaxing. The bed was comfortable and the room was convenient. Breakfast was decent and my only small feedback would be the toilet was a little older and needed a couple extra flushes.
Genuine Expedia guest review
Other trip Mar 25, 2013
John
CA
5.0 / 5Outstanding
"AMAZING PLACE TO STAY!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was beautiful, room came with fridge, microwave, coffee maker, wifi, comfortable beds etc.... no problems whatsoever. BONUS: FREE long distance within Canada and the USA, ALSO, continental breakfast was VERY good!!! HIGHLY Recommend this hotel to ANYONE with kids or otherwise!
Genuine Expedia guest review
Other trip Mar 18, 2013
Amy
CA
4.0 / 5Excellent
"Good overnight stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice, clean hotel for an overnight stay. Clean and comfortable room and includes hot breakfast.
Genuine Expedia guest review
Other trip Jan 14, 2013
A Traveler
CA
5.0 / 5Outstanding
"Great stay w a great breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I use to work in the hotel industry and this place met all my expectations seeing as I am very picky about where I stay I know what to look for and I can not complain about this hotel at all and breakfast was free an even had hot food witch was great will absolutely stay here again! There was hockey guys even staying here and I can say I didn't hear them at all and the staff was vey nice!
Genuine Expedia guest review
Other trip Jan 7, 2013
A Traveler
CA
4.0 / 5Excellent
"Fantastic first time."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was very nice and the staff are great. Breakfast in the morning smelled great although I didn't have time to try any. There was a bag of microwave popcorn, a chocolate bar and a card in my room when I got there and I thought that was lovely.
Genuine Expedia guest review
Other trip Dec 21, 2012
Danielle
CA
5.0 / 5Outstanding
"Easy access to Burlington and the 403"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I will continue to support this hotel as they still offer smoking rooms! Newly reno'd and a fantastic rest. next door!
Genuine Hotels.com guest review
3 night trip Dec 7, 2012
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was great. Breakfast was included. Clean, comfortable and very good value.
Genuine Hotels.com guest review
2 night business trip Dec 5, 2012
T. H.
CA
5.0 / 5Outstanding
"Close to all stores and places to shop and eat!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My family and I, were very welcomed by your staff!
Genuine Hotels.com guest review
2 night business trip Dec 5, 2012
A Traveler
CA
4.0 / 5Excellent
"Good hotel, very good breakfast,"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very nice hotel and one of the best breakfast buffet... stayed here before, find the management really trying to do their best ... the heating system is the old fassioned fan kind, somewhat noisy and not working well.They did promptly come to help and eventually agreed to provide another room.
Genuine Hotels.com guest review
1 night trip with friends Dec 2, 2012
Ed
CA
4.0 / 5Excellent
"Would return"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Enjoyed the full breakfast. Welcoming atmosphere. Relatively clean and kept. Affordable. The pillows were too thick and caused everyone to get a sore neck.
Genuine Expedia guest review
Other trip Nov 4, 2012
Louise
CA
4.0 / 5Excellent
"Great Stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
free hot breakfast was appreciated, also we needed to check in early and check out late and they were very obliging.
Genuine Expedia guest review
Other trip Nov 4, 2012
cori
CA
2.0 / 5Fair
"Will not stay here again"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
Spent two nights at this hotel, Sep 28 & 29. First night was ok. Check-in was easy and besides waiting forever for the hot water to work and not be ice cold, the room was clean and comfortable. The 2nd night we were woken up twice, around 3am and 4am, by a fire alarm set off on the smoking floor. We asked for a refund, but this was not granted. We made sure to get the most of the amentities, including free breakfast, since we would not be refunded for what turned out to be a terrible night's sleep. We had a long drive home, as well as a charity run to attend the following day, so we had no choice but to stay the 2nd night even with the alarms. I typically stay at the Holiday Inn when I travel in Canada & the US, and rarely try other hotels. Now I know I will not stay at this hotel again.
Genuine Hotels.com guest review
2 night trip Sep 28, 2012
Ali
CA
5.0 / 5Outstanding
"Family wedding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was very satisfactory. Rooms clean and extremely comfotrable beds. Restaraunt next door had great food. Nice if breakfast ran until 1100 am. Would come back again.
Genuine Hotels.com guest review
1 night trip Oct 12, 2012
Cindy
CA
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