Menzies London Luton Strathmore - Luton

Front desk was so helpful in making sure I was connected with a cab to Luton airport which was only a mile away. Very convenient and friendly.

Genuine Hotels.com guest review

Wonderfully friendly staff. Room was a little small -- fine for me, but some might have an issue with that (that said, I'm not sure what the norm is in this location). Bed was soft and comfy, but seemed to dip in the middle quite a bit -- to be honest, I didn't notice it while lying or sleeping on the bed, but just happened to see it. Nice fitness/wellness […] area, but the hottub was not hot when I used it (more like body temperature). Didn't have much time there, so not much more to add. Good location right in the center of Luton, adjacent to "The Mall." Plenty of restaurants in the area. Read more

Genuine Expedia guest review

Amazing location, very small rooms and bathrooms, clean but old, very thin walls, good breakfast.

Genuine Expedia guest review

Bad luck for me in this hotel, a wedding ceremony was going on the second floor and I was on the floor 9 but still the bed, doors handle and furniture were moving with the bass of the music... At the reception they told me that will stop in 30 min but 3 hours after the party was still going strong. I ask the front desk to call me at 4h30 am as i have […] an early flight, but the phone never ring, lucky i set my mobile phone alarm as back up... Read more

Genuine Hotels.com guest review

Old hotel with modern dinning area, good food, good service, clean room - medium low standard but clean and good value for the price. Taxi from hotel to the Luton airport 6GBP

Genuine Expedia guest review

Luton is not a very nice area. Hotel is close to Luton airport and train station which is convienent. The hotel was okay, but in the pictures it looks much nicer. The hotel was very dated. I would not stay here again.

Genuine Hotels.com guest review

I was sold on this hotel as it had a pretty good review and the pictures and facilities offered looked excellent. Obviously the marketing team deserve respect here as every element of this hotel did not live up to expectation. It started with the parking - the hotel has no parking and direct you to a public car-park (which you have to pay a *LOT* for […] and is added to your bill). The car park was closed when I got there and I was told that maybe I could park on the street but if I got a ticket then it was nothing to do with them. They could not find my reservation, the room was awful, service was appalling and then I could not use the restaurant and bar on a number of days as they had coach parties staying (without posting any notices). I will never stay at this hotel ever again and I recommend to others you make the same decision. Read more

Genuine Hotels.com guest review

A convenient hotel at a reasonable price near Luton airport. It is a short cab ride from the airport.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Staff excellant, hotel busy, very clean, room comfortable - all you need,

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the hotel reception area looks fantastic, the bedrooms are very dated.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nightmare car park being not just so far away but it takes 15 mins to find it go up what sees like ten floors and around and back and fore to find allocated space and you still have to pay same price as public

Genuine Hotels.com guest review

very good value

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Thankyou for make our weekend special. Me and my husband really enjoyed our special time away. Hotel was nice and the leisure facilities was fantastic. We ate an evening meal in the hotel restaurant and it was quality fine dining. Was very impressed that you catered for halal. We was very happy with the hotel and will defiantly be returning soon.

Genuine Hotels.com guest review

I stayed the first night in a single room and was very disappointed. The size I expected but it was the cleaniless and the quality that was not good. Carpet needs replacing, very worn and not clean, towels provided are old and worn, same goes for the sheets which had worn holes in them. When I moved to a double room the next night the quality was b […] etter. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A good quality hotel convienient for Luton airport, ironing board and iron in room, tea/coffee, nice TV, great shower and comfortable bed - what more do you need?

Genuine Hotels.com guest review

This hotel just gets a satisfactory, it's in a good central location in Luton. Upon checking in the receptor gave me the wrong room from what I'd paid for I had to prove it luckily I'd printed it off. I didn't have dinner there so cannot comment but I'd have breakfast which was nice. The mattress though was like it was made from lots of individual pieces […] of foam all lumpy and bumpy. This was not unique to my room as my 8 other colleagues had the same. Read more

Genuine Hotels.com guest review

Excellent value for money, but the hotel is set back from the road and is very difficult to find - I can't understand why on earth they don't put some useful directions on their website

Genuine Expedia guest review

5 minute walk from station, convenient town centre location.

Genuine Hotels.com guest review

I enjoyed my one night stay and the reception staff was kind enough to extend my checkout time. Even the room service is very swift and try to deliver their best.

Genuine Hotels.com guest review

The say was good.Was only for one night but was well rested. Best thing is to call in advance to ask about the parking facilities. You would have to go to the multi-story car park located on 'Cheap Street' and park on the 5th Level. After parking you can take the lift straight to the hotel or walk through the shopping center to get to the hotel. Its […] located on the 1st level. Was a good stay. Read more

Genuine Hotels.com guest review

This hotel is best described as having nothing particularly wrong with it. I found the room too hot and it was difficult to get good ventilation with the freezing conditions outside. The staff were friendly and helpful. The choice and quality at breakfast was very good and if it is not in your room rate worth paying for. The quality of the food at dinner […] was fine but perhaps a little overpriced. I chose the hotel for easy access to town centre and railyway station and it was a good choice from this point of view. The pool was empty at 7am and it was a luxury to have a meaninful and uninterrupted swim! Read more

Genuine Expedia guest review

i have stayed in many hotels in luton as i visit my son often who is at uni there, and this hotel is without question the best in the area and very good value for money. i am a vegetarian and the staff and chefs went out of their way to cater for my needs even though they were extremely busy with christmas parties. all of the staff were very friendly […] and helpful and made my stay even more enjoyable. the room had excellent facilities and there was always hot water and heating, i would definately stay here Read more

Genuine Hotels.com guest review

Bed in first room was extremely hard but our room was changed within minutes of complaining! The shopping mall is just downstairs & high street is close by. Great price. Can do with some updating in d rooms...

Genuine Hotels.com guest review

THIS WAS A GREAT PLACE TO STAY WE FOUND IT THROUGH BEST WESTERN THE ROOMS WAS CLEAN AND COMFORTABLE IT WAS A GREAT PLACE TO STAY , AND THE BREAKFAST WAS A FEAST THE STAFF WAS VERY HELPFULL AND FRIENDLY, THE HOTEL IS IN THE SHOPPING MALL SO YOU CAME OUT OF THE DOOR AND RIGHT IN SHOPS ITS A LOVELY PLACE TO SHOP WILL GO BACK. FOR SHOPPING AND TO STAY AT […] THE HOTEL. Read more

Genuine Hotels.com guest review

Overall the hotel needs a massive injection of money as our room was very run down. It was clean and it seemed clear that all the staff worked hard and were courteous but faced with a lumpy saggy mattress, frayed curtains and dirty nets, it certainly didn't live up to four star standards. The reception area was much better so perhaps there is a schedule […] of works being undertaken...? Read more

Genuine Expedia guest review

This hotel is in a perfect location for shopping. The room was very comfortable. Nice pool, however Jacuzzi operated on a timer which had nothing to do whether you were in it or not, I was told that when they had an operator button so you could turn it on yourself, it kept breaking. Coffee at breakfast was cold and some of the selctions ran out an hour […] before breakfast was over, however, overall I would recommend this hotel if you have business in Luton town. Read more

Genuine Hotels.com guest review

Not the easiest place to find as there are works going on locally. I booked two nights but on separate reservations and they managed to check me out before the second night despite the friendly receptionist noting I was there for 2 nights. Didn't eat but bar clean and friendly staff. Not fantastic but convenient, central and very friendly staff.

Genuine Expedia guest review

Very friendly people, which is great. Right in the town centre and parking in the multi-story takes you straight to the hotel. Food was great. But most uncomfortable bed ever.... springs... did not get a wink of sleep. Shame. Hopefully other rooms are better.

Genuine Hotels.com guest review

Very tired, superior rooms are tiny, and about 2/3 of the size of a premier inn. Breakfast was ok.

Genuine Expedia guest review

beds and pillows were not comfortable and all so didnt really get good night sleep

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Excellent for comfort for overnight stopover from Luton Airport. Quiet, clean, comfortable, everything you could wish for in the room. Breakfast was wonderful, lots of choice and highly recommend the scrambled eggs. In town centre, close to restaurants and at entrance to a huge shopping centre.

Genuine Hotels.com guest review

Arrived in the evening to find the hotel.....not a good thing to do! It's situated in the shopping Mall which was unexpected. To access, you hav to go to the top floor of he multi storey car park, park and take the lft down. Having said all that, good hotel, rooms ok, free wifi, restaurant expensive as is the wine at £17+ for the house wine! On the […] whole, good hotel, clean tc. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Excellent friendly and helpful staff, hotel newly renovated, good room facilities and bathroom with full toiletries, good shower and bath etc. Did not have dinner due to visit but breakfast was to die for. Will certainly stay again.Downside is car parking which is in adjoining shopping centre multi storey so no distance.

Genuine Hotels.com guest review

a lovely hotel with very pleasent staff. would definitely visit again, great value for money.

Genuine Hotels.com guest review

Location wise perfect as it was just around the corner from the venue. The en-suite was a good size and clean but this was larger than the room itself. The bed felt cramped and clostrafobic and the decor was very out dated. Reception staff were welcoming and if the room was better it would of been a good stay.

Genuine Hotels.com guest review

Car parking terrible, they are using space on to of multi storey car park opposite for hotel guests to use, so long drive up 6,7 floors to top then ellivator down through the mall and walk outside to hotel, not ideal especially when it's raining. Hotel ok although I paid for executive double and they gave me a std double which they sorted when I revisited […] to check at desk. Glad I had paid for an executive room as the std room was dated and small and a rather bad musty smell. Executive rooms very nice modern, clean and fresh. You get what you pay for basically. Food expensive in restaurant with not much variety, breakfast couldn't fault it, perfect start to the day Read more

Genuine Expedia guest review

Hotel was fine,but trying to get information and a receipt from Expedia was a nightmare. I will never book through them again

Genuine Expedia guest review

overall the weekend was worth the money i paid for the 2 night getaway...the dinner was of good quality but the breakfast could have been a bit better. I wouldn't pay anymore than what i paid ....for a 4 star hotel it was a little bit dated and the decor a little tired looking....a bit of fresh paint wouln't go a stray !!

Genuine Hotels.com guest review

The hotel and staff were good, location was great but very hard to find, room was comfortable and the 2 night package was excellent value for money.

Genuine Expedia guest review

Great location for central Luton. Not for views but that's not the hotel's fault! Attached to a multi storey car park and a shopping centre. Cosy rooms, nice swimming pool and spa. Staff friendly. Good price via hotels.com.

Genuine Hotels.com guest review

No very good the service but the overall was good. Service in reception was not good. They are not very friendly people

Genuine Expedia guest review

room bed was very lumpy and had to move rooms.

Genuine Hotels.com guest review