Sleep Inn Urbandale - Urbandale

11211 Hickman Rd, Urbandale, IA, 50322 United States
Hotel Info: 866-539-0036
Guest rating 4.1 / 5
84% Recommend
(Neighbourhood average 3.5)
4.1 overall guest rating
Reviewed by 19 guests
Average for the neighbourhood is 3.5
""
08/17/09
41.61508, -93.77227
Hotel coordinates:

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Guest review summary

  • 4.1 Average rating: All Trip Types
  • 84% Recommended
  • 19 Reviews
  • 4.3  Hotel Service
  • 4.2  Room Comfort
  • 3.9  Hotel Condition
  • 4.2  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (19) 4.1
Business (5) 4.0
Romance (2) 5.0
Family (2) 2.5
With Friends (0) 0
All Others (10) 4.3

Overview

Location.
  • The Sleep Inn Urbandale is located in Urbandale, Iowa.
  • Two miles from Hickman Ice Arena
  • Four miles from Valley West Mall

Hotel Features.
  • Complimentary continental breakfasts
  • Indoor pool and spa tub
  • Laundry facilities

Guestrooms.
  • Complimentary high-speed wired and wireless Internet access
  • Cable television
  • Mini fridges and microwave ovens in select rooms

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Complimentary breakfast
  • Laundry facilities
  • Safe-deposit box - front desk
  • Self parking

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Rooms (all rooms include)

  • Air conditioning
  • Cable/satellite television channels
  • Cable television service
  • Free local calls
  • Iron/ironing board
  • Microwave
  • Non-smoking only
  • Pay movies
  • Phone
  • Refrigerator
  • Television
  • Wheelchair accessible
  • Wireless high-speed Internet access (complimentary)

General

  • Air-conditioned public areas;
  • Elevator/lift;
  • Fax machine;
  • Number of floors: 3;
  • Number of rooms: 112;
  • Restaurant(s) in hotel Restaurant;
  • Swimming pool - indoor
Check-in time is 4:00 PM
Check-out time is 12:00 PM
Pet fee charged at hotel/condo
Pets accepted

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Guestrooms Guestrooms

Everest Migration

Hotel Info: 866-539-8117

All rooms include All rooms include
  • Air conditioning
  • Cable/satellite television channels
  • Cable television service
  • Free local calls
  • Iron/ironing board
  • Microwave
  • Non-smoking only
  • Pay movies
  • Phone
  • Refrigerator
  • Television
  • Wheelchair accessible
  • Wireless high-speed Internet access (complimentary)
Accessibility features

Standard King Non Smoking

Hotel Info: 866-539-8117

One king bed. Telephone. Complimentary local calls. Complimentary weekday newspapers. Complimentary wireless Internet access. TV with cable channels. Coffeemaker. Clock radio. In-room safe. Hair dryer. Iron/ironing board.

All rooms include
Accessibility features

Standard King Smoking

Hotel Info: 866-539-8117

One king bed. Telephone. Complimentary local calls. Complimentary weekday newspapers. Complimentary wireless Internet access. TV with cable channels. Coffeemaker. Clock radio. In-room safe. Hair dryer. Iron/ironing board.

All rooms include
Accessibility features

Standard Two Queens Non Smoking

Hotel Info: 866-539-8117

Two queen beds. Telephone. Complimentary local calls. Complimentary weekday newspapers. Complimentary wireless Internet access. TV with cable channels. Coffeemaker. Clock radio. In-room safe. Hair dryer. Iron/ironing board.

All rooms include
Accessibility features

Standard Two Queens Smoking

Hotel Info: 866-539-8117

Two queen beds. Telephone. Complimentary local calls. Complimentary weekday newspapers. Complimentary wireless Internet access. TV with cable channels. Coffeemaker. Clock radio. In-room safe. Hair dryer. Iron/ironing board.

All rooms include
Accessibility features

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pets: US$ 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Prices shown exclude taxes and fees unless otherwise stated.

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Living History Farms - 400 yards

1.0 - 3.0 mi

  • Downtown West Des Moines - 1.6 miles
  • Valley West Mall - 1.6 miles

3.0+ mi

  • Jordan Creek Town Center - 3.5 miles
  • Des Moines Arts Center - 5.2 miles
  • Salisbury House - 5.7 miles
  • Drake University - 6.1 miles
  • Terrace Hill - 6.7 miles
  • Des Moines Public Library - 7.5 miles
  • 801 Grand - 7.6 miles
  • Des Moines Intl. Airport (DSM) - 8.6 miles

Reviews

Sleep Inn Urbandale 2009.08.17
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Aug 17, 2009

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Sleep Inn Urbandale 2009.08.11
Recommended Trip type: All Others "Good Value"

Reviewed by Marlon of Kansas City on Aug 11, 2009

This hotel offers great value in my opinion. The rooms are clean and spacious. The continental breakfast which features a Belgian Waffle station and a copy of USA Today is also a nice compliment to the stay.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Sleep Inn Urbandale 2009.07.28
Recommended Trip type: Business "Really nice place"

Reviewed by a Hotels.com guest on Jul 28, 2009

I stayed here for 1 night, but I would definitely stay longer if I needed to. The room was really nice, and you could tell that they had all been recently updated. The bathroom was really nice, especially the shower. I wish I had that shower at my own place! It's right off the interstate, and the restaurant right next door is really good. The continental breakfast was pretty big, bigger than a lot of other hotels I've stayed at. It had pretty standard offerings, but there was a lot of choices. I'd stay here again.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sleep Inn Urbandale 2009.07.15
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Jul 15, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sleep Inn Urbandale 2009.06.06
Recommended Trip type: All Others "Great room, great price"

Reviewed by a Hotels.com guest on Jun 6, 2009

top-of the line room for the bottom-edge of the top-shelf pricing

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sleep Inn Urbandale 2009.06.05
Not recommended Trip type: Business "Good staff, adequate facility"

Reviewed by Harry of Cedar Rapids IA on Jun 5, 2009

The building is a bit odd; the bathroom, for example, is small and the shower is a round bulge that extends into the hotel room. The heat/air conditioning system was hard to understand. The thermostat on the wall controls the unit on the window, but I could only get the fan to run a few minutes at a time. The staff is very friendly. They'll help you with anything. They layout of the building is nice, since open stairways are as easy to get to as elevators (which are slow, as hotel elevators always are, especially in the morning). The grounds are pretty, don't miss a short walk to the PERFECT evergreens and fragrant flowerbeds. The location is great if you want to see the model farm near it, but if you just need a place to stay, it's just another hotel. For the location, though, it's far enough from highway 6 that it's not loud or distracting with traffic noise. The breakfast was very good. Check-in and check-out were easy. I wouldn't recommend it for my purpose, which was a convenient location for a business meeting, but it would be fantastic for someone making a getaway to the farm or the nearby shopping.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Sleep Inn Urbandale 2009.05.11
Recommended Trip type: All Others "Some improvements needed"

Reviewed by Tim of Jordan on May 11, 2009

Considering the fact that they were doing renovation work, the hotel was pretty reasonable for the price. We had problems with the key-card not working. In our room the shower door didn't close & the shower had low water pressure. We had to request blankets a couple of times although they were nice enough to bring us a refrigerator quickly. The breakfast buffet was quite good, even got some help making waffles. The traffic noise was noticeable when the windows were open but what could you expect? If you were going to Living History Farms or on the Racoon River Bike Trail this would be an excellent location.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 2.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Sleep Inn Urbandale 2009.03.28
Recommended Trip type: Family "Great Customer Service"

Reviewed by a Hotels.com guest on Mar 28, 2009

After arriving at the hotel, my husband asked to see what suites the hotel had available to upgrade to for the evening. The staff showed us three rooms and allowed us to easily up-grade to a king suite; no questions asked. Everyone was very accommodating and extremely friendly. Also, the rec room was a ton of fun for our family. They don't say anything about having a game room on this web site, but they have a few video games, a pool table, foosball table and dart boards; along with a big screen TV in the rec room.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Sleep Inn Urbandale 2009.03.23
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Mar 23, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
Sleep Inn Urbandale 2009.03.16
Recommended Trip type: Business "Good"

Reviewed by a Hotels.com guest on Mar 16, 2009

Clean & Quiet in good area.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Sleep Inn Urbandale 2009.02.16
Recommended Trip type: Romance "Nice Hotel"

Reviewed by Angela of Clive on Feb 16, 2009

The room was fine for the price. Really the only "bad" thing is their were some pretty bad cigarette burns in one area of the carpet. Otherwise the bed was comfortable, the shower was a walkin and of larger size. It was nice and cozy.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sleep Inn Urbandale 2009.01.09
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jan 9, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sleep Inn Urbandale 2009.01.07
Not recommended Trip type: Family "Needs improvment"

Reviewed by David of North Aurora on Jan 7, 2009

1st room the door handle was broken we could not access room. 2nd room toliet was running when we got into room found out handle on toliet was broken and would not flush. Finally on the third try we got a room that was ok. Overall the rooms showed some signs of wear. In defense of the hotel though it did look like they were going to be starting to remodel the rooms as displays of the new room colors were in the lobby.

Overall Rating

1.0 out of value="5"
  • 4.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 3.0 Room Cleanliness
Sleep Inn Urbandale 2008.12.08
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Dec 8, 2008

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Sleep Inn Urbandale 2008.11.27
Recommended Trip type: All Others "Excellent Stay"

Reviewed by a Hotels.com guest on Nov 27, 2008

For the Price, the room and stay was great. Will book a room again when in area. Thanks

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sleep Inn Urbandale 2008.08.20
Recommended Trip type: Romance "outstanding hotel"

Reviewed by Marion of Des Moines on Aug 20, 2008

I had a room with a whirlpool and it was bigger than expected. Really nice room. Well worth the money spent. I would stay again.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sleep Inn Urbandale 2008.06.11
Recommended Trip type: All Others "Loved It"

Reviewed by a Hotels.com guest on Jun 11, 2008

The location was convenient to everything we wanted to do this weekend. Very nicely priced for so close to a metro. Would definitely stay here again.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sleep Inn Urbandale 2008.06.03
Not recommended Trip type: All Others ""Okay Hotel/ Nothing Great""

Reviewed by Janean of North Platte on Jun 3, 2008

The hotle was located in a good location for what we need it for. For the price of the hotel per night I have stayed in nicer. It wasn't that it was unclean. It just wasn't as nice as I expected it to be for the location.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Sleep Inn Urbandale 2007.04.26
Recommended Trip type: All Others ""Great room for the money""

Reviewed by Barb of Atlantic, IA 50022 on Apr 26, 2007

We were plesantly surprised at the spaciousness of the room and the accomodations! We had a king-size bed, fold-out sofa, a refrigerator, microwave, coffee maker, and a small sink in the room. The bathroom was roomy and fixtures were very nice. We enjoyed a variety of food choices for our continental breakfast, before departure the following morning. There was also a great restaurant located in the same area. We plan to stay at the Sleep Inn again the next time we are in town.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
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