"Great place for one night sleep"
Location is good, very close to I-17. Good for a night on the way to Sedona/Grand Canyon.Genuine Expedia guest review
Great stay for the money. Very clean and comfortable.Genuine Hotels.com guest review
"Quiet, comfortable place"
This hotel is in a quiet location with a very nice, helpful staff. The rooms are comfy but the whole hotel is a little worn and in need of a deep clean/decor update. When you walk down the halls, the walls are creamy yellow with a yucky patina of gray dirtiness everywhere - just a little elbow grease and some cleaner would make a huge difference. The […] overall decor in the hotel and rooms is run down and way out of date. I'd stay there again, but it wouldn't be my first choice. Read moreGenuine Hotels.com guest review
"Sleep is the word"
Quiet, safe, peaceful and worth the price. No barking dogs or noisy neighbors. I got the sleep that makes up the chain's name.Genuine Hotels.com guest review
"A good value"
Everything was clean and in good condition and the location was convenient. (We had just arrived at the airport and were heading north out of town on 17 the next day.) With the small pool and the free breakfast, you get more than enough for the money. The continental breakfast had surprisingly good quality and variety of food. It was all the breakfast […] we needed. Read moreGenuine Expedia guest review
"Fine for only sleeping there, not hanging out."
There was a funny smell that I suspect comes from the AC/Heater. The AC was really my only frustration. I wanted it to stay on, but it would only work for periods at a time. I even set the temp at 68 to keep it running, but it only cycled. I only used the room to sleep in for the weekend, so it met my needs. I was not in there very long during waking […] hours, but it was clean upon my arrival each night. I read of other local hotels, which had stained mattresses and sheets, but nothing out of the ordinary in my room. I'd stay there again. Workout room was silly and we didn't go into the pool or Jacuzzi. It was off-season in mid-April, so there would have been no one to talk to anyway. Lastly, the continental breakfast was not very good. But, it's a continental breakfast. Read moreGenuine Expedia guest review
"Nice place to stay"
Great neighborhood, easy to get around, good breakfast, overall good experience.Genuine Hotels.com guest review
"Nice trip to Phoenix"
We felt very secure, even though places in the area maybe not so great at night. (not Sleep Inn's fault) The room was clean and roomy and the wireless worked perfectlyGenuine Hotels.com guest review
"clean and comfortable"
clean and very large room! We were living in the king size business room and very good experience! Very safe!Genuine Expedia guest review
Would never stay there again. Was there a week for business. By the third day the cleaning people started doing a poor job in the room. They left sheets on the floor, as if they were interrupted and never finished. The entire place reeks of cigarette smoke and I was in a non smoking room. Disgusting.Genuine Hotels.com guest review
"Good value for the price"
I found the staff courteous and helpful, the breakfast was a big plus with kids and considering other options during Spring Break, the rates were very reasonable! The pool is small, but not too crowded so we were able to enjoy it. The double beds were kind of small, but well worth the price we paid. I would stay here again.Genuine Hotels.com guest review
Overall our stay at Sleep Inn was great. The only comments I have is that the A/C fan wasn't directional and blew strongly onto you when sitting at the desk in the room.Genuine Hotels.com guest review
For the Money, great deal in the Phoenix area, Very comfortable and very good Continental BreakfastGenuine Hotels.com guest review
"Staff Unhelpful and Non-Customer focused"
Although the hotel grounds and room were very acceptable the quality of the staff made my stay absolutely horrid. In short the staff appear to believe that their job is to make their (not your) life easier during your hotel stay. The long story is that the staff is unable to extend the stay of any Expedia made reservation without your making a completely […] new reservation for additional days and coming back after 2:30pm to check in again which is entirely unacceptable if you have plans for that afternoon. The evening clerk, a young Asian man, had great difficulty in communicating and understanding English. The morning clerk, a middle aged Indian gentleman. sent me away for an hour when I arrived at 1:30 after a several hundred mile drive claiming that my room was "not ready" (check in is at 2:30) . Breakfast consisted of an assortment of lower-grade starches and unremarkable coffee along with dome deli-ham in a warming dish. Although the hotel grounds and room were a good value for the price I can not recommend this hotel to anyone (nor shall I be returning) due to the non-customer focused attitudes of the staff. Read moreGenuine Expedia guest review
Breakfast was good. Staff were accomodating and friendly. Location next to US 17 very convenient.Genuine Hotels.com guest review
"Comfortable, nice staff"
Very nice people! The hotel was comfortable, well kept up, and had a nice outdoor pool for the kids to enjoy. The beds were very comfortable, and the rooms were pleasingly decorated. Nothing was very expensive, but it felt expensive. The lighting in the rooms for example; inexpensive fixtures, but thoughtfully arranged. Had a typical continental breakfast […] in the a.m. Really appreciated the ironing board and iron in the closet, as we had a funeral that day. It was a quiet place to rest, comforting. Liked the fact that we didn't have to pay $200 a night. That area can go much higher. Read moreGenuine Expedia guest review
You will have to forgive me.I cannot give anything a perfect rating including myself.Perfection is something we strive for everyday yet is elusive.The bottom line is I would stay there again.The only negative would be we asked for a blanket and was refused.Remember,we would stay there again.Thanks,for your service.Genuine Hotels.com guest review
Room was way over priced. WiFi was reported free but not available in room, only common areas. Equal accomodation available in area for much less.Genuine Hotels.com guest review
When I booked this hotel I was told that it had full breakfast........eggs, bacon & sausage. I was disappointed that we had to drive somewhere for a full breakfast for me and my family. Other than that our stay was nice.Genuine Hotels.com guest review
"Nice Place, convenient location."
Good breakfast, friendly staff, ample and comfortable room. Nice common facilities. The bed a little soft for my taste. Exercise equipment minimal.Genuine Hotels.com guest review
A basic room, efficient check in, breakfast could be improvedGenuine Hotels.com guest review
"Well worth a stay"
The hotel was great. Felt secure, continental breakfast was good ( could use another waffle maker, they only got one) hot tub was great, pool was shallow and not heated, Hotel cleaning crew does a great job. I would recommend Sleep Inn over the two hotels adjacent - Motel 6 and Comfort Inn. Also, the police patrolled through the parking lot at night. […] Added security. We stayed for 6 nights and all went great and had no problems!! Read moreGenuine Hotels.com guest review
"Good Place for Late Arrival"
Flew in late to Mesa airport. Got to hotel about 10:30. Friendly staff. Good night's sleep. Great complimentary breakfast. Perfect for our needs. Will stay here again!Genuine Hotels.com guest review
Did not realize it was a pet friendly place. A dog in the hotel barked some. I know lots of people love their pets but personally it grosses me out to stay in a place where I think dogs may have been in my bed! Board your animals, people! Everything else was great, a problem with the stool was fixed quickly!Genuine Hotels.com guest review
"Worst Hotel EVER"
The staff members were nice at first but got extremely rude. We occupied two rooms, and the staff managed to be rude to everyone in both rooms. We waited for twenty minutes to sit and eat breakfast. This was not an issue as we understand that there are many people staying in the hotel that would like to partake in the free continental breakfast. We […] had only been sitting for about ten minutes when one of the staff members told us to leave because they needed to clean the room. I told them,"okay, I understand." He kept insisting we leave as I was packing up the food the children were eating. Long story short, we would never stay there again. Read moreGenuine Expedia guest review
"Good Value for the Money"
This was a small hotel in an area of Phoenix where there were a number of larger hotels. My only problem was that the room was a lot smaller than I thought. But it was clean and very quiet. The staff were very friendly and if we needed to stay somewhere for a lot less money this would be the place.Genuine Expedia guest review
"enjoyed our time away"
The hotel was quaint, clean, and smelled good. We had a smoking room and there was no trace of lingering smoke from prior guests. The breakfast was great and the shower was incredible. I want one in my own home. :) The walls were a little thin and we had trouble with our door lock, but both gentlemen at the front desk made sure we were happy with our […] accomodations. Read moreGenuine Hotels.com guest review
They had a terrific breakfast. They had hard boiled eggs. Good selection of other stuff. Also waffles. I felt secure in the hotel. A little far from downtown Phoenix.Genuine Hotels.com guest review
"OK Hotel but Sketchy Cleaning"
We arrived late to the hotel which caused a problem with our reservation. After an initial bit of confusion, the front desk staff handled the problem satisfactorily. The room was basic and uninspired and was mainly clean except for the nightstand which had obviously not been cleaned since the last guest. UGH. Breakfast had run out of many of the items […] 1 hr before the end of serving time. Two of the four tables were dirty and no one came to check up on the food or tables the entire half hour I was there. Overall the hotel was OK but the cleanliness was very inconsistent, very clean in some areas, disgusting in others. Because of the very short time we were there maybe the cleanliness would have been addressed with notification and a little bit of time. Read moreGenuine Expedia guest review
very secure, and clean. neighborhood was fineGenuine Hotels.com guest review
We stayed here to be near the hospital. We were allowed to check in early which we really appreciated. The staff was very accommodating and friendly. The room was spacious and the beds were very comfortable. There was a nice breakfast that included waffles. Price was excellent! We will stay again.Genuine Hotels.com guest review
"Surprisingly great for the price"
I was suspicious about staying anywhere that was so cheap, but the ratings were okay, and I was just down there on my own to get SCUBA certified at Lake Pleasant, so I went for it. And really, there is nothing wrong with this hotel at all. Nice and clean, friendly, seemed safe, everything worked. Breakfast was nothing special but it filled the void. […] Pool was not heated but it was tiny anyway and it is December. I stayed in another hotel just a mile or so down the highway for over twice the price and it was worse. Cozy, big bed, windows opened, fridge, microwave, safe, and flat screen TV. Definitely will stay here again. Read moreGenuine Hotels.com guest review
Good hotel, nice staff. The waffles and boiled eggs with fruit were very good. Pool and jacuzzi were good. A little highway noise but great for the price.Genuine Hotels.com guest review
"A regular "need a place to crash" hotel"
No problems at all for a regular "need a place to crash" hotel. Breakfast was good, if a bit crowded, and there was someone there to take care of refreshing everything. Room was a bit small, and there's no bathtub, just a shower. But everything worked, the room was clean and the hotel was fairly quiet.Genuine Expedia guest review
"close to the freeway exits."
we stayed for 2 nights with our grandchrildren and we had a great stay the breakfast was very good . we had a great night sleep the beds were verry comphy.Genuine Hotels.com guest review
"Great Family Service"
Mainly used room to sleep in. Clean, nicely decorated, comfortable, front desk employee very nice. We stayed over the Thanksgiving holidays and it served its purpose. Breakfast was good. No complaints!Genuine Expedia guest review
"convenient and inexpensive"
comfortable and clean. will stay again.Genuine Hotels.com guest review
Really liked how clean the room was.Genuine Hotels.com guest review
"Phoenix November 2012"
Very nice staff and very clean motel .Good coffee at 6 in the morning .Genuine Expedia guest review
"trip to see family"
Served all my needs. Close to the 17 and 101 which I needed to access my family. Very quiet.Genuine Hotels.com guest review
CLEAN comfortable hospitable GREAT STAY HOPE ALL MY FUTURE STAYS ARE AS GOOD!!!Genuine Expedia guest review
"Clean and comfortable!"
Great prices for a really clean and comfortable room! We had an amazing night's sleep after a long drive. I will definitely stay there again! :)Genuine Expedia guest review
"the waffle factor"
the waffle factor: i don't work, haven't for 12 years, we don't have much money. hotels are a luxury. now i can just get the cheapest hotel i can find or. my new or is the waffle factor. if a hotel is having troubles, getting rid of breakfast is an option, so i only get hotels now who have a breakfast. but breakfast can be pretty crummy, so a few months […] ago, 4 hotel rooms, i switched to getting the cheapest hotel that advertised waffles for breakfast. it works! this was an excellent inexpensive, nicely maintained hotel. Read moreGenuine Hotels.com guest review
"Clean. Nice free breakfast"
Clean. Quiet. Nice free breakfast. Free wifi but it was slow.Genuine Expedia guest review
very comfyGenuine Hotels.com guest review
It was excellent. The bed was extremely comfortable. The shower was spacious. The breakfast was better than I expected. There were waffles, hard boiled eggs, ham, yogurt, orange juice, coffee, Raisan Bran cereal. I would highly recommend this hotel to anyone.Genuine Hotels.com guest review
Good value. If tbey had bacon or sausage, worth another star. But love me a waffle in the morning! Good eats & amenities close by. Prefer sink seprate from bathroom, a night light too. Maids tried real hard to help us find our missing nightlight. If on a budget, give them a try.Genuine Hotels.com guest review
Excellent location very well taken care of. Excellence breakfastGenuine Hotels.com guest review
"clean and convienient"
just fine.Genuine Hotels.com guest review
"Was able to sleep all day."
Checked in at night and the staff was Great...Very helpful to my needs and requirements. Found a spot to park my truck where I felt safe.Always friendly staff, and great to have a breakfast waiting.Genuine Expedia guest review
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