"Worst Hotel EVER"
The staff members were nice at first but got extremely rude. We occupied two rooms, and the staff managed to be rude to everyone in both rooms. We waited for twenty minutes to sit and eat breakfast. This was not an issue as we understand that there are many people staying in the hotel that would like to partake in the free continental breakfast. We […] had only been sitting for about ten minutes when one of the staff members told us to leave because they needed to clean the room. I told them,"okay, I understand." He kept insisting we leave as I was packing up the food the children were eating. Long story short, we would never stay there again. Read moreGenuine Expedia guest review
"Good Value for the Money"
This was a small hotel in an area of Phoenix where there were a number of larger hotels. My only problem was that the room was a lot smaller than I thought. But it was clean and very quiet. The staff were very friendly and if we needed to stay somewhere for a lot less money this would be the place.Genuine Expedia guest review
"enjoyed our time away"
The hotel was quaint, clean, and smelled good. We had a smoking room and there was no trace of lingering smoke from prior guests. The breakfast was great and the shower was incredible. I want one in my own home. :) The walls were a little thin and we had trouble with our door lock, but both gentlemen at the front desk made sure we were happy with our […] accomodations. Read moreGenuine Hotels.com guest review
They had a terrific breakfast. They had hard boiled eggs. Good selection of other stuff. Also waffles. I felt secure in the hotel. A little far from downtown Phoenix.Genuine Hotels.com guest review
"OK Hotel but Sketchy Cleaning"
We arrived late to the hotel which caused a problem with our reservation. After an initial bit of confusion, the front desk staff handled the problem satisfactorily. The room was basic and uninspired and was mainly clean except for the nightstand which had obviously not been cleaned since the last guest. UGH. Breakfast had run out of many of the items […] 1 hr before the end of serving time. Two of the four tables were dirty and no one came to check up on the food or tables the entire half hour I was there. Overall the hotel was OK but the cleanliness was very inconsistent, very clean in some areas, disgusting in others. Because of the very short time we were there maybe the cleanliness would have been addressed with notification and a little bit of time. Read moreGenuine Expedia guest review
very secure, and clean. neighborhood was fineGenuine Hotels.com guest review
We stayed here to be near the hospital. We were allowed to check in early which we really appreciated. The staff was very accommodating and friendly. The room was spacious and the beds were very comfortable. There was a nice breakfast that included waffles. Price was excellent! We will stay again.Genuine Hotels.com guest review
"Surprisingly great for the price"
I was suspicious about staying anywhere that was so cheap, but the ratings were okay, and I was just down there on my own to get SCUBA certified at Lake Pleasant, so I went for it. And really, there is nothing wrong with this hotel at all. Nice and clean, friendly, seemed safe, everything worked. Breakfast was nothing special but it filled the void. […] Pool was not heated but it was tiny anyway and it is December. I stayed in another hotel just a mile or so down the highway for over twice the price and it was worse. Cozy, big bed, windows opened, fridge, microwave, safe, and flat screen TV. Definitely will stay here again. Read moreGenuine Hotels.com guest review
Good hotel, nice staff. The waffles and boiled eggs with fruit were very good. Pool and jacuzzi were good. A little highway noise but great for the price.Genuine Hotels.com guest review
"A regular "need a place to crash" hotel"
No problems at all for a regular "need a place to crash" hotel. Breakfast was good, if a bit crowded, and there was someone there to take care of refreshing everything. Room was a bit small, and there's no bathtub, just a shower. But everything worked, the room was clean and the hotel was fairly quiet.Genuine Expedia guest review
"close to the freeway exits."
we stayed for 2 nights with our grandchrildren and we had a great stay the breakfast was very good . we had a great night sleep the beds were verry comphy.Genuine Hotels.com guest review
"Great Family Service"
Mainly used room to sleep in. Clean, nicely decorated, comfortable, front desk employee very nice. We stayed over the Thanksgiving holidays and it served its purpose. Breakfast was good. No complaints!Genuine Expedia guest review
"convenient and inexpensive"
comfortable and clean. will stay again.Genuine Hotels.com guest review
Really liked how clean the room was.Genuine Hotels.com guest review
"Phoenix November 2012"
Very nice staff and very clean motel .Good coffee at 6 in the morning .Genuine Expedia guest review
"trip to see family"
Served all my needs. Close to the 17 and 101 which I needed to access my family. Very quiet.Genuine Hotels.com guest review
CLEAN comfortable hospitable GREAT STAY HOPE ALL MY FUTURE STAYS ARE AS GOOD!!!Genuine Expedia guest review
"Clean and comfortable!"
Great prices for a really clean and comfortable room! We had an amazing night's sleep after a long drive. I will definitely stay there again! :)Genuine Expedia guest review
"the waffle factor"
the waffle factor: i don't work, haven't for 12 years, we don't have much money. hotels are a luxury. now i can just get the cheapest hotel i can find or. my new or is the waffle factor. if a hotel is having troubles, getting rid of breakfast is an option, so i only get hotels now who have a breakfast. but breakfast can be pretty crummy, so a few months […] ago, 4 hotel rooms, i switched to getting the cheapest hotel that advertised waffles for breakfast. it works! this was an excellent inexpensive, nicely maintained hotel. Read moreGenuine Hotels.com guest review
"Clean. Nice free breakfast"
Clean. Quiet. Nice free breakfast. Free wifi but it was slow.Genuine Expedia guest review
very comfyGenuine Hotels.com guest review
It was excellent. The bed was extremely comfortable. The shower was spacious. The breakfast was better than I expected. There were waffles, hard boiled eggs, ham, yogurt, orange juice, coffee, Raisan Bran cereal. I would highly recommend this hotel to anyone.Genuine Hotels.com guest review
Good value. If tbey had bacon or sausage, worth another star. But love me a waffle in the morning! Good eats & amenities close by. Prefer sink seprate from bathroom, a night light too. Maids tried real hard to help us find our missing nightlight. If on a budget, give them a try.Genuine Hotels.com guest review
Excellent location very well taken care of. Excellence breakfastGenuine Hotels.com guest review
"clean and convienient"
just fine.Genuine Hotels.com guest review
"Was able to sleep all day."
Checked in at night and the staff was Great...Very helpful to my needs and requirements. Found a spot to park my truck where I felt safe.Always friendly staff, and great to have a breakfast waiting.Genuine Expedia guest review
"nice hotel needs a bigger sign out front"
the hotel was in a good location we stayed there two differant times on our trip the first night and the last two days the last room was the one we wanted they advertised a walk in shower the first night the check in girl did not seem to know any thing about it the second stay was the room i wanted with the walk in shower as i have hip trouble and have […] a hard time lifting my legs over a tub Read moreGenuine Expedia guest review
"Clean, quiet, comfortable."
The room was clean, quiet, and comfortable. The lobby and breakfast room were clean as well. The staff at the counter were helpful and friendly. The food offered for breakfast was adequate. We augmented it with our own stash. There are restaurants within a ten minute drive. We will use this motel again when we travel to Phoenix.Genuine Expedia guest review
The pool was under construction which was not told to us until after we checked in. We checked out after the first night (3 nights early) and found a room at another hotel.Genuine Hotels.com guest review
"good no frills deal"
This was definetely a no frills hotel. Breakfast was minimal. No frig in the room. Very basic ammenidies. However great price, clean room, quiet.Genuine Expedia guest review
We had a good stay. Breakfast kind of small but better than nothing.Genuine Expedia guest review
Location was wonderful for easy on/off and safe residential neighborhood. Appreciated the continental breakfast. Value was good considering it was high season. Main hallway upstairs smelled of cigarette smoke which was a bit of a turn off, but room did not. Mattresses were not that great but tolerable...Towels were a bit worn but overall more than […] adequate place to stay and very convenient. I would add other categories like location, breakfast to get a more accurate rating. Read moreGenuine Expedia guest review
Nice motel, but too many kids running amuk Saturday night.Genuine Expedia guest review
Only complaint was the internet connection was slow at times to the point of actually needing to be reset. Loved the comfortable bed and liked the large walk in shower.Genuine Hotels.com guest review
"Not bad for the money - forget the "breakfast"..."
Pros: Location; friendliness of staff; price. Cons: Cigarette burns on the bedspread of a "non-smoking" room (the bedspread needs to THROWN OUT), sink faucet leaking. If you have any expectations for the breakfast - you will be disappointed. I took one look and went to IHOP. Unless you normally have an unhealthy breakfast consisting of Froot-Loops […] and milk, you are out of luck. No bananas, watered down 'orange juice', bagels, toast and waffles. A couple of old looking apples (didn't try the coffee). Read moreGenuine Hotels.com guest review
OK motel for the money. The breakfast choices were mostly carbs. Did have fresh fruit. We were in a handicap room which had a spacious bathroom with a walk-in shower that was nice for my husband. Would stay there again.Genuine Hotels.com guest review
We came to Phoenix for a conference and stayed at this hotel at the suggestion of a friend. I liked the fact that all rooms were inside and the Staff was extremely helpful. The room was clean and always well stocked. It is not the newest hotel in town but it sparkling clean and has a safe feel. I will definitely stay there again whenever My travels […] bring me to Phoenix. Read moreGenuine Hotels.com guest review
"Must specify microwave/refrig room!"
I chose this hotel based on rating, location, and microwaves and frigs in rooms. ALL rooms DO NOT have microwaves and frigs. On the other hand, I was able to get into a room upon arrival (11 AM) and could have gotten a room with MW and frig for $10 more and a brief wait. I needed a room ASAP so I took the room available. It was very small but adequate […] for my one-night stay. The staff did put my cold items in the hotel frig so we managed on that note. The staff was very accommodating. Read moreGenuine Expedia guest review
"Clean and Reasonable"
This was a family stay for a sporting event. The rooms were very clean and comfortable. There shower is spacious with no tub, but who wants to take a bath in a hotel anyway? The breakfast is pretty basic, but decent. The price is extremely reasonable. The beds were very comfortable even though they are only full size. Front desk was friendly. I highly […] recommend this hotel. Read moreGenuine Hotels.com guest review
"Quiet, comfortable, nice hotel."
Quiet, comfortable, very nice hotel for a good value.Genuine Expedia guest review
"Sleep Inn at Union Hills and 27th in Phoenix, AZ"
We have stayed here in the past and have never been disappointed. It is located right off the 17 freeway in the middle of Phoenix. The price is great and the hotel staff is the best. We did not try the breakfast during this one night stay so I can't speak to it. The bed was really comfortable and the window actually opened. Only one issue this time: […] there was very little hot water in the morning. When we spoke to the front desk it turned out it was easily fixed with an adjustment in the bathroom. The staff quickly and efficiently went out of their way to make sure I had a room with no fragrance which I really appreciated. Read moreGenuine Hotels.com guest review
"AWESOME CUSTOMER SERVICE TO WEARY TRAVELERS!!!!!!!"
PLEASE STAY HERE!!!!! The hotel is about what you would expect for the price. Clean, modern, convenient. What we did not expect was the quality of service. Three of us drove 16 hours from Tulsa, OK straight through to Phoenix for the Fiesta Bowl, arriving at about 8:00 in the morning. I called to see if there was any way that we could check in earlier […] than the 3:00pm normal check in time. I was hoping to get in by noon or 1:00pm. Was DELIGHTED that the young man (his name is Rai) allowed us to check in right then. We were five minutes away; 30 minutes later all of us were in bed and got a good 4 hours sleep before getting up to go the the game. We only spent the one night after the game and then drove straight back to Tulsa the next day, but we could not have been more appreciative for the blessing of the great customer service that gave us extra hours of sleep we did not expect, but really needed. Thanks again, Rai!!!! Read moreGenuine Expedia guest review
"I was so impressed with this hotel. I really enjoyed and loved my stay at it."
I was really empressed with this Hotel. It really exceeded what I was expecting. I loved my stay there, this time I really didn't stay longest enough. Some places I've stayed I can not wait to check out. Sleep Inn North was clean, comfortable, and really pretty inside the room. I was really impressed. Also for the price of what I paid for the room, […] it's truly unbelievable. Sleep Inn Phoenix North is one of Phoenix best hotel to stay at. I highly recommend it. Read moreGenuine Expedia guest review
The perfect place to stay with kids while visiting for our son's football game. Plenty of nearby restaurants (try Chino Bandido), clean, pool/spa, and free breakfast! Worked great for us.Genuine Hotels.com guest review
"Hotel worked out perfectly for visiting family"
The persons running the front desk were extremely helpful, friendly. The room was clean, continental breakfast good, pool area very nice. THis was close to family we were visiting and I would stay againGenuine Hotels.com guest review
"Sleep Inn Phonex not fancy but a 4 star!"
***see above thats my reviewGenuine Expedia guest review
"Great price and facilities"
The breakfast was very good, and the facilities and rooms would be hard to beat for the price. I would certainly recommend it to other Australian travellers.Genuine Hotels.com guest review
Response by Sleep Inn North Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ajay Patel, General Manager Sleep Inn Phoenix North 602-504-1200
"Short 3 day stay"
The hotel was adequate and good value. It wasn't really close to any major amenities, but served our purpose. The place was clean, with a number of features, including a small fitness room. The staff was pleasant. Breakfast was included, with the usual fare, tho no hot eggs (just cold hardboiled, which were fine). They did have a self serve waffle maker, […] and an assortment of cereals. Parking was a bit tight. Their signage off the street was poor; small, unlit and easily missed. All in all, however, an OK place. Read moreGenuine Hotels.com guest review
"new Hotel,great value"
We found the hotel easily, just off I-17. Desk attendant did not know much about the area, like how far it was to Sedona, found that odd. He was more than happy to google it for us and did give us the information we requested. It included breakfastGenuine Hotels.com guest review
"Decent hotel for the price"
The hotel had everything we needed, comfortable for sure. We were not looking for anything fancy, but most importantly clean and tidy. This hotel fits the bill. The hotel staff was courteous and helpful. The breakfast was standard (bread, bagels, waffles, juice, coffee, etc) and good enough for us. We would definitely stay here again if we are back […] in Phoenix. Read moreGenuine Expedia guest review
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