All hotels in Phoenix, Arizona, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here18235 N 27th Ave, Phoenix, AZ, 85053, United States of America, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 238 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.1
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.9
3.0 / 5Good
"Great Staff!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Staff was super friendly and check in/check out was fast. Rooms were newly remodeled and very clean. Breakfast was continental with muffins, toasts, waffles, cereal etc which end exactly at 9:30 get there before or its all put away. Hotel was very quiet and very easy to find off the 17 freeway. Great value for the price.
Genuine Hotels.com guest review
2 night family trip Nov 7, 2014
stefani
US
4.0 / 5Excellent
"Newly renovated = Great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Was down for a one night stay on business. Was looking for an economical choice. Was pleasantly surprised by Sleep Inn. I read several other reviews indicating that the property was under renovation (and i know that these 'gems' have always yielded great new rooms at affordable prices, so i gave it a shot). The outer appearance of the property and lobby were still a little 'rustic', but the front desk staff was very friendly. The room was like a brand new property - with the slight lingering smell of wet paint from the nearby renovations. Room was very clean and beds were extremely confortable. Plus, my room had a free-standing shower intead of the tub/shower combo, which i enjoy. The surrounding area isnt that great. No food/dining options within walking distance (but are only 1-2 miles away - a quick drive). Overall - really nice stay for a place to sleep. Will definitely return if back in the area.
Genuine Hotels.com guest review
1 night business trip Nov 6, 2014
Jeff
US
5.0 / 5Outstanding
"Well kept and clean!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice and clean!
Genuine Hotels.com guest review
1 night trip Oct 25, 2014
A Traveler
US
4.0 / 5Excellent
"Clean room quiet location."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Pillows are terribly small, bring your own. Other than that, room was nice & clean. Hot tub was amazing. Would stay again.
Genuine Expedia guest review
Other trip Oct 27, 2014
Sara
US
5.0 / 5Outstanding
"Nice New Renovation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Sleep Inn is undergoing a massive renovation. The top floor and lobby & breakfast area are completed and beautiful. The rooms on the bottom floor are being renovated currently. The construction on the street level did not affect our stay. the rooms are done with nice fixtures, paint, granite counter, bedding and new cabinets. The rooms are a bit small, but are very comfortable and extremely clean. The Desk worker was helpful. We would stay there again.
Genuine Hotels.com guest review
1 night family trip Oct 17, 2014
Shelly
US
4.0 / 5Excellent
"a pleasant surprise!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My stay for a week was very pleasant and comfortable. The breakfast was amazingly delicious with a wide variety of items not expected at a free continental breakfast. I would definitely stay here again since it is very close to family.
Genuine Hotels.com guest review
6 night family trip Oct 8, 2014
Donna
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Over all it was a good stay. Doing some remodeling so a little inconvenient. Parking space is very limited.
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
US
2.0 / 5Fair
"Just so so"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
We stayed one night. The room itself was not bad. It was clean and had all amenities needed for a 1 or 2 night stay. What ruined it for me is someone coming into our room at 5:30 in the morning.! I had the dead bolt and door guard in place. The door guard stopped whomever it was. Thank goodness! After that I placed a do-not-disturb on door then at 8:30am or so Maintenance came knocking at the door. Maintenance??? Why. I didn't let them in either.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Jen
US
3.0 / 5Good
"Good Value"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good north central location. Close to I-17. Stores and restaurants within one mile. Hotel was fairly empty so nice and quiet. Breakfast a little disappointing but what do you expect. Bed was comfy, shower worked. All I was doing was spending the sleeping hours there so worked well.
Genuine Expedia guest review
Other trip Aug 24, 2014
Sman`
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
staff was polite and helpful
Genuine Hotels.com guest review
4 night trip Aug 9, 2014
A Traveler
US
3.0 / 5Good
"Under construction"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was Ok nothing fancy the place was under construction so the smell of paint was in the halls as soon as you open your door but other then that it was like I said Ok.
Genuine Expedia guest review
Other trip Aug 4, 2014
concert goer
US
3.0 / 5Good
"OK night at north Phoenix"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
everything was alright, no major complaints, pool was a bit too small ,
Genuine Expedia guest review
Other trip Jun 26, 2014
DP
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice room I showed up early and the cute desk girl booked me in...toilet ran and seat was loose other then that it was a great stay
Genuine Hotels.com guest review
1 night business trip Jun 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Good and comfortable room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Really good! Almost like new. Big room, really clean, free wifi and free hot breakfast. I will use this chain for now on.
Genuine Hotels.com guest review
4 night trip May 23, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was small but comfortable. The price was right. I would stay there again.
Genuine Hotels.com guest review
4 night family trip May 15, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Nice & always clean. Staff are always great! Stay here often. Would be better if Studio 6 wasnt right next door with it's shady looking guests wandering around all hours of the night. Otherwise I like staying here and sure I will again.
Genuine Hotels.com guest review
1 night business trip May 3, 2014
Cheryl
US
4.0 / 5Excellent
"Would stay here again + Good breakfast buffet"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
No early check in's When you book a standard room, be prepared you could end up with a smoking room even though you booked a non-smoking room. I learned this the hard way when I received my confirmation, however I diverted this by calling the hotel directly and requesting a non-smoking room. Breakfast buffet was decent for my tastes. Hard boiled eggs, make your own waffles, toast/muffin, yogurt, fruit, cereal. Even though the hotel is off the freeway ask for a room farthest away from the freeway. Overall I'd stay here again for the free breakfast buffet.
Genuine Hotels.com guest review
2 night trip Apr 11, 2014
A Traveler
US
4.0 / 5Excellent
"Quiet hotel in North Phoenix."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Room & bed very comfortable & clean. 12:00 check-out time. Quite a bit North of Phoenix, so we could avoid the Phoenix traffic.
Genuine Expedia guest review
Other trip Apr 13, 2014
A Traveler
US
5.0 / 5Outstanding
"LONG WAY FROM SKY HARBOR AIRPORT"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice place but when I searched for hotel, though I was picking a place close to Phoenix Sky Harbor Airport. Ended up driving 1/2 hour past airport, then 1/2 hour back in the am.
Genuine Hotels.com guest review
1 night family trip Mar 29, 2014
Sean
US
4.0 / 5Excellent
"Exactly my need and expectation."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Clean place to sleep and shower, convenient for my dog as well.
Genuine Hotels.com guest review
1 night trip Mar 29, 2014
Michelle Steinmetz
US
4.0 / 5Excellent
"Exactly what I expected"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Worked just fine. Convenient. Room was nice. Beds were comfy. Yes, pillows are smaller, but they provide more of them! Do be aware that they require a $50 deposit upon check in incidentals, but they took cash, so that was appreciated. Breakfast was good, can't go wrong with a waffle maker for kids.
Genuine Hotels.com guest review
1 night family trip Mar 29, 2014
Sonia
US
4.0 / 5Excellent
"Nice, clean hotel for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
After reading multiple reviews on hotels in north Phoenix I chose this one for a one night stay. It was clean, quiet and close to our very early morning destination of a hot air balloon ride. And it was at a great price!
Genuine Expedia guest review
Other trip Mar 29, 2014
Kathi
US
4.0 / 5Excellent
"Good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The rooms are good. Our sink didn't drain but it was good. The morning breakfast was better than most. Ham waffles, fruit, etc.
Genuine Hotels.com guest review
1 night business trip Mar 16, 2014
A Traveler
US
5.0 / 5Outstanding
"clean and friendly hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
staff was very cordial and helpful when we had questions on directions to the sports complex and directions to local areas of interest. room was clean and bed, chairs were very comfortable.
Genuine Expedia guest review
Other trip Mar 22, 2014
A Traveler
US
3.0 / 5Good
"Had high Expectations"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
I had high expectations and while the room was clean, the hotel itself seems a little worn down. The toilet had to be repaired and the "breakfast" was not fantastic. Coffee was good, but lunch meat slices in a warmer is not breakfast ham. Beds were comfortable and I would stay there again but with less expectations than before.
Genuine Hotels.com guest review
1 night trip Mar 15, 2014
SB
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was compact but very satisfactory. Close to our destination.
Genuine Hotels.com guest review
2 night family trip Mar 7, 2014
A Traveler
US
4.0 / 5Excellent
"Visitor"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Room was very nice and comfortable. Breakfast was very good. However the motel debited my credit card for $50 for incidental espenses which the claim will be eliminated in 5 to 10 days. We will see.
Genuine Expedia guest review
Other trip Mar 10, 2014
A Traveler
US
4.0 / 5Excellent
"Overnight, convenient and good value."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Our only "wish" was for a bedside lamp. THe overhead lamps were much too bright for night reading but the only light accessible for reading.
Genuine Expedia guest review
Other trip Mar 4, 2014
A Traveler
US
2.0 / 5Fair
""Try to" Sleep Inn"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
Horrible time trying to sleep... the pillows are small and square, Every time you turn over, you must wake up and move the pillow. The wall unit air conditioner cycles off and on with a considerable amount of noise as well, also adding to the number of times one is awakened through the night. I was exhausted come morning. The staff were very friendly, the continental breakfast was up and ready to go at 0600 - nice spread.
Genuine Hotels.com guest review
1 night trip Feb 24, 2014
A Traveler
US
4.0 / 5Excellent
"Quick stop"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Only spent 2 nights and little time at hotel but the place was clean, friendly,close to stuff,and easy to find. The breakfast buffet was typical business hotel prefab fare but FREE. Internet worked fine with WiFi. The parking lot is tiny and hard to navigate but we always found a spot even with a couple large rigs hogging two spaces. BTW the hotel is cheap so it's usually full.
Genuine Expedia guest review
Other trip Mar 1, 2014
A Traveler
US
4.0 / 5Excellent
"sleep inn"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall it was a nice place. The only issue we had was with the shower door being difficult to open and close.
Genuine Hotels.com guest review
2 night trip Feb 14, 2014
A Traveler
US
3.0 / 5Good
"Basic, clean accommodations"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Quick overnight stay on the way out of town. Nothing special about this place vs. others in the same category.
Genuine Expedia guest review
Other trip Feb 22, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Friendly staff, clean hotel, and clean room. Near the freeway exit, which was perfect for me the next morning. Wish they had other breakfast protein. There was cold boiled eggs and ham slices. I like my boiled eggs warm and I don't eat pork. Too many sweet items for breakfast. Other than that, I would stay there in the future. Grateful for the iron already in the room. I have had to stay at other hotels where I had to request one.
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
Iva
US
5.0 / 5Outstanding
"Great hotel for the price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I read several reviews before we committed to staying here. We were enticed primarily by the cheap rate and I must say, we were pleasantly surprised! The staff was very friendly and accomodating (during checkin, checkout, and breakfast). Parking lot is pretty small, but it's close to shopping, etc. We would definitely stay here again.
Genuine Hotels.com guest review
1 night trip Jan 31, 2014
A Traveler
US
4.0 / 5Excellent
"Great deal"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was very clean. Parking lot was weird, but didn't feel unsafe. Pillows were small. Close to good shopping
Genuine Hotels.com guest review
1 night romance trip Jan 27, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very Helpful Staff ! Good-size room; comfortable !! If I am in that area again, I would Gladly stay at this location !!!
Genuine Hotels.com guest review
1 night business trip Jan 20, 2014
A Traveler
US
4.0 / 5Excellent
"CLOSE TO MY MEETING"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Would stay there again. Breakfast was good, staff friendly. Typical Hotel bed, could be more comfortable. Room was clean. Easy on and off the freeway.
Genuine Hotels.com guest review
2 night trip Jan 24, 2014
burnboy97
US
3.0 / 5Good
"2 nights"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
After numerous times requesting a crib before my daughters arrival, the crib was not in the room. Maybe miscommunication. I went to hotel to see a room before booking and the room I was shown had a frig and microwave, my daughters room had neither. It was a fair hotel for the price.
Genuine Hotels.com guest review
2 night trip Jan 24, 2014
A Traveler
US
2.0 / 5Fair
"Extra fees"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
Charge of an extra $5/night if you need a portable fridge. Unsafe part of city. Breakfast was not served until AFTER 6am, therefore I was unable to eat prior to leaving for work. (Was told that breakfast starts at 5am.)
Genuine Hotels.com guest review
2 night business trip Jan 22, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was small but clean. Breakfast worked fine for us and it was close to our gymnastics event and not cost too much.
Genuine Hotels.com guest review
2 night trip Jan 17, 2014
Kristi
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
got a little lost, front desk tried helping. clean place to stay. breakfast could be a little bit better offerings.
Genuine Hotels.com guest review
1 night business trip Jan 17, 2014
lf
US
3.0 / 5Good
"Convinent hotel but nothing special"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
We spend three nights there. The pool is tiny but clean and good. The room is clean, however don't use their heater! It is stinky when u turn on the heater.
Genuine Expedia guest review
Other trip Jan 7, 2014
Cong
US
4.0 / 5Excellent
"Great value!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is a basic motel, but it is clean, the staff is friendly and they allow pets. I had a non-smoking room and was very happy that I did not have a whiff of smoke bother me the whole time. The grounds and facility are kept very clean. The breakfast is very basic, but for the price of the stay, who cares? They did say they were getting ready to renovate, so it can only get better!! Totally worth it to stay here.
Genuine Hotels.com guest review
3 night family trip Dec 29, 2013
Chelsea
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The breakfast had a lot to offer for a budget hotel continental breakfast. The rooms were a little small, but clean. Easy freeway access. Good hotel for the price.
Genuine Hotels.com guest review
5 night business trip Dec 25, 2013
A Traveler
US
4.0 / 5Excellent
"convenient"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
It was a very short overnight stay. The hotel was convenient, clean and staff was efficient though not exactly friendly. I typically stay at much nicer hotels and I didn't have any issues with this hotel. The room was clean and comfortable. I did notice the smell of the A/C or heat, as a previous reviewer commented on, but it wasn't bad, just noticeable. Location was good. It had a nice open upstairs and downstairs sitting area for guests.
Genuine Expedia guest review
Other trip Dec 16, 2013
Julia
US
4.0 / 5Excellent
"good price, nice room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
enjoyed our stay. gentleman behind the desk was courteous and helpful. Room was clean, good location for our needs.
Genuine Hotels.com guest review
3 night trip Dec 7, 2013
BRK
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
For the price is a decent hotel ... Continental breakfast selection is very limited and couldn't get wifi to work but was clean and staff was very nice.
Genuine Hotels.com guest review
2 night business trip Nov 29, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
The room was itself was ok. The only bad things I can say about it was that the air conditioner was super loud, the room smelled weird when I first walked in, and that it was kinda hard to find the first time.
Genuine Hotels.com guest review
1 night trip Nov 30, 2013
A Traveler
US
3.0 / 5Good
"Great Access"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very kind staff! Accommodating and we're kind enough to remind us of an item we left behind. Sleep Inn North location is perfect for access to anywhere in the Valley you would like to go.
Genuine Hotels.com guest review
1 night family trip Nov 22, 2013
A Traveler
US
3.0 / 5Good
"Very Clean"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very adequate but nothing fancy. Easy access to the freeway.
Genuine Hotels.com guest review
4 night trip Nov 14, 2013
opala
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews