I am so impressed with the staff at this location! While the appearance of the hotel could use a little improvement, the service far makes up for the outward appearance. The first two days of our trip we stayed at a supposed "5-star" hotel. The service was awful!! At the Sleep Inn, the kindness of the staff, continental breakfast, shuttle, and indoor […] pool and hot tub made our stay the final days of our trip much more enjoyable than overpaying at our previous location! Read moreGenuine Hotels.com guest review
the help was always asking if they could or was everything was goodGenuine Hotels.com guest review
"Good, clean, affordable lodging with a friendly st"
Very convenient to the DFW airport. Room was clean and well equipped with a friendly, helpful staff.Genuine Hotels.com guest review
"Close to airport"
Rooms we're clean. Good price for what we needed. Shuttle to and from airport was convenient.Genuine Hotels.com guest review
"Reasonable place to stay"
Very close to the airport and reasonably priced. Even if you don't have a car, you can have food delivered.Genuine Hotels.com guest review
"Close to airport for layover"
The room was clean, and for what we used it for, a layover well worth the price. The only negative was their shuttle service from the airport to the hotel. We waited over an hour and paid a local shuttle to get us to the hotel.Genuine Hotels.com guest review
"overnight birthday stay"
it was nice, close to everything and very nice for the price. We will definitely stay again.Genuine Hotels.com guest review
"Close enough to Grapevine without the high price"
Close enough to Grapevine without the high price plus an indoor pool and free breakfast. Very nice, clean, comfortable. We will definitely be back.Genuine Hotels.com guest review
Great room for price! Staff friendly, pretty decent free breakfast. Easy airport shuttle. Only thing could improve... We had a handicap access room and the shower was tricky to figure out. Would go back.Genuine Hotels.com guest review
Hotel was clean and breakfast was good. And it is near from airport, so location is good for going airport.Genuine Hotels.com guest review
It was a descent hotel for the price. Very close to the airport. I would definitely stay there again.Genuine Hotels.com guest review
The hotel was very clean and nice. My only complaint was that my bathroom door didn't close all the way. Amazing stay and the staff was very polite. I will stay here again if I'm in the area.Genuine Hotels.com guest review
The room was adequate. The soaps, lotions etc were basic. The breakfast was minimal. You get what you pay for.Genuine Hotels.com guest review
"great for stopover"
Clean easy cheap and had reliable shuttleGenuine Hotels.com guest review
"I got what I paid for..."
The sink was broken and water poured from around the sink when turned on....they came and checked it and immediately moved us to another room....The hot tub was kind of dirty though....Genuine Expedia guest review
"Good value, very close to DFW airport"
Nice, clean room people at front desk were great even at 3am and free wi-fi would stay here again.Genuine Hotels.com guest review
"clean and friendly"
If ever back there I would stay there again!! clean and very niceGenuine Hotels.com guest review
"Good enough for strictly sleep"
I booked this room based off the images provided and it seemed comfortable enough for a nights sleep. Staff was nice however when I went to my room the bathroom is was old and unfortunately my toilet wasn't functioning. Which then I noticed there weren't any pictures of the bathroom. The staff was friendly and gladly switched my room. Unfortunately […] I would not stay here or recommend anyone to stay here. Read moreGenuine Expedia guest review
After losing my flight to Dallas in Miami on my way to Austin, we had to sllep in Dallas close to DFW. Nice stop. Good price, shuttle bus, breakfast included, nice hotel, and the rooms were in excellent condition for a goodninght sleep.Its not a Rits, but still, fully recommendedGenuine Hotels.com guest review
Hotel is not close to any restaurants or even fast food. During the winter storm and guests were basically iced in, the hotel ran out of most foods in vending machine and especially bottled water! My room had no microwave oven nor even a small refrigerator.Genuine Hotels.com guest review
"great choice for dfw."
There was a group of 9 going on a trip due to scam an ice storm we chose to stay here the night before our flight. Best choice ever not only did we get a great rate and room we could get long term parking for less then in nearby places.Genuine Hotels.com guest review
"I will stay there again."
This is a fine place to stay prior to a flight from DFW. This was an excellent value for the money. i was pleasantly surprised. And the free shuttle into the airport was a major plus.Genuine Hotels.com guest review
"Close to DFW with 24 hr shuttle"
Courteous service in the ice storm; flight got cancelled in the middle to the night but at least got a good night's sleep and an adequate hot breakfast before spending over an hour getting ice off car and making treacherous drive home.Genuine Hotels.com guest review
Very convenient to the DFW airport and a great shuttle service. Everything was just fine.Genuine Hotels.com guest review
"I'll find another hotel next time"
First of all me and my son had booked a non-smoking 2 queen bed room. When we arrived we got a room with only a king bed even though my reservation said 2 queens. They did offer a roll-a-way for free which was extremely uncomfortable and our backs pressed into the bars of the bed frame.We did get a 2 queen room for the third night of our stay and were […] woke up with the fire alarm going off at 6:30 in the morning. It was a false alarm due to hotel staff smoking next to a outside door. Hotel workers worked on their cars in the parking lot until the wee hours of the morning making noise and leaving oil all over the parking lot. Read moreGenuine Hotels.com guest review
IT LOOKED A LITTLE ROUGH AROUND THE EDGES BUT THEY WERE REMODELING. THE FRONT DESK WAS COURTIOUS AND WAS ABLE TO HELP US GET 2 ROOMS DOWNSTAIRS BECAUSE WE WERE HANDICAPED. THE ROOMS WERE CLEAN AND THE BREAKFAST WAS GOOD.Genuine Hotels.com guest review
"Good Airport Proximity"
This hotel is a good value for what it is: a place to stay near the airport for early flights out of DFW. It offers satellite TV and free breakfast (if you aren't flying out too early), and the airport shuttle is convenient. The front reception staff is not very helpful, but this is a good hotel for one-night stays.Genuine Hotels.com guest review
Clean and quiet. Bit remote for eating out options.Genuine Hotels.com guest review
"Just ok, but great price"
One wing of the hotel was being renovated (which we were unaware of until arrival), and it had a "dingy" smell in the corridors. The night desk clerk wasn't very inviting or particularly friendly, but thankfully the next morning we had someone we were much happier with. Breakfast was good, but get there early because they ran out of the eggs and sausage […] by the time we got in there. (Breakfast was 6-9 a.m.) For the price it was ok, but definitely glad it was only one night. Read moreGenuine Hotels.com guest review
"Sleep in from San Francisco"
I likes the hotel fro the most part. The décor could use some updating. The staff was friendly although some staff could benefit from a better command of speaking English as well as to learn to refrain from speaking Spanish with other co workers when discussing a customers issues. Good customer service is paramount in your industry.The room I had was […] clean and nicely kept. Nice gym and swimming area. The 5 times I had coffee I had to go to the shell station down the street. The eggs for the breakfast that is served I don't believe are real eggs, perhaps powdered, but they were terrible, but the waffle were the bomb (delicious) A suggestion, Have your manager visit the Marriott down the street on Freeport and just walk around and observe. Not just the hotel but the staff and customers. I know comparing your hotel to Marriott's is like comparing apples to oranges but a little apple juice in your orange juice is not half bad since I had to have my morning juice that way cause the breakfast room ran out of orange juice as I was filling up my cup on Friday and the worst part is the beautiful hard working young lady stocking up the breakfast bar had no idea what I was talking about when I tried to tell her the juice had ran out... Perhaps a English speaking roaming manager is what was needed..But if the saying holds true "You get what you pay for" then I guess I really shouldn't complain. Perhaps you can find a compromise. Please don't post this, just elevate your game.. Read moreGenuine Hotels.com guest review
Price was right and area very quiet. close to airport for departure in AM.Genuine Hotels.com guest review
"near dfw airport"
The hotel staff was great. Room was fine for the price. My only complaint was the room had a funny smell.Genuine Hotels.com guest review
"Good hotel to stay"
This hotel was very welcoming both the staff and environment. Its very clean with a pleasant scent. Very offortable, equipped with gym and swimming pool. I woul recommend it to anyone.Genuine Hotels.com guest review
We got a great price so I wasn't expecting amenities. I was pleasantly surprised. The breakfast was great. Hot waffles, scrambled eggs, bacon or sausage. Cold cereal, breakfast breads, instant oatmeal, good coffee, boiled eggs, Activia Yogurt. Staff was courteous and helpful. Definitely stay again. Did I mention the indoor pool?Genuine Hotels.com guest review
Had to call hotel to find shuttle pick up point, but other than that everything was great, room was great and great customer service. Will definitely stay there again when I'm in Dallas. Cannot really comment on location or neighborhood because I was just on an overnight layover.Genuine Hotels.com guest review
"close to must see sights"
We enjoyed our stay the staff were very friendly and helpful, the hotel was nice and clean. the only negative is the water pressure in our shower was not the best. But it wouldn't keep me from staying again.Genuine Hotels.com guest review
The hotel exceeded my expectations for a 2-star place near an airport. It was clean, well-maintained, and comfortable, and the staff were polite and helpful. There is a free hot breakfast and a free shuttle to the airport. The surrounding neighborhood is fine, and I didn't worry about the car being burglarized. It's easy to get to as well. Note that […] the shuttle makes about 5 stops, so plan accordingly if you are flying. Read moreGenuine Hotels.com guest review
"Good place for a good night's sleep"
Stayed here for one night after a gruelling twenty hours travelling. Very tired and irritable when I arrived but had a good ten hours sleep and awoke refreshed. Room clean and tidy and good shower. Most of equipment new. Very close to airport but no intrusive noise.Genuine Expedia guest review
hotel was ok, transport from the airport to the hotel was a disaster. the van driver either didn't stop at the terminal or simply said he didn't stop there. this after asking 15 times to different drivers. I waited 1h 30m with many other people. this, after 10h flight is quite frustrating. had to take a taxi and spent 24$ otherwise I would still be […] there! Read moreGenuine Hotels.com guest review
"Nice and clean"
Breakfast was not bad. Room was small. If you prefer spacious room then this hotel is definitely not your first choice. After all pretty good for the price.Genuine Hotels.com guest review
"They didn't take care of me"
The hotel is ok, but the shuttle to the airport is a service that doesn't exist, OR the person in charge of the telephone just lied to me, saying the shuttle would arrive in 5 minutes. I waited for almost an hour after calling 3 times, it was 11:30 PM and she said it was because of the traffic (at 11:30 PM????). The worst thing is that in the lobby […] she never apologized and even was rude with me. There was a gentleman that, watching the situation, offered a bottle of water to me and apologized. People like this can't be in charge of an hotel. Read moreGenuine Hotels.com guest review
"Gut für die Durchreise"
Ausreichend gutes Hotel um in der Nähe des Flughafens zu übernachten. Transfer von und zum Flughafen klappte problemlos.Genuine Hotels.com guest review
Accueil rapide et chaleureux. Belles installations et tranquille. Bon petit déjeuner. Le seul Hic c'est que je n'avais pas de cellulaire et que j'ai emprunté un téléphone à l'aéroport pour que la navette vienne nous chercher, tandis que d'autres hôtels ont leurs informations dans une liste et qu'il est facile d'appeler sur un système automatisé. Excellente […] qualité prix et le wi-fi est inclue ainsi qu'un petit frigidaire. Il n'y a pas de restaurant à proximité,mais l'hôtel nous a fourni le menu de 3 ou 4 différents de restaurants qui effectuent la livraison. Read moreGenuine Hotels.com guest review
"Fine for a sleep over"
Nice and clean. Breakfast was also fine. And the shuttle bus was on timeGenuine Hotels.com guest review
Für eine Nacht ok, sehr schlichtes Frühstück, Hotel in Flughafennähe, Shuttle klappert mehrere Hotels ab, etwa 30 min zwischen Hotel und Terminal. Wasserdruck in meinem Zimmer (Erdgeschoss) so gering, dass eine Dusche fast nicht möglich war. Aber bei einer Nacht ... Zum Buchungszeitpunkt vor 1 Woche (!) war die Bewertungsziffer 4.2, jetzt liegt sie […] bei 3.5. Bei solchen Schwankungen kann diese Angabe kaum noch als Auswahlkriterium genommen werden. Eigentlich ärgerlich. Read moreGenuine Expedia guest review
the hotel is near the airport, the room is clear. no grocery store nearby, no bottled water in the room, the service is not very goodGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )