Nice hotel, conveniently located off thehighway and an easy drive to downtown Ann Arbor. Room was clean, spacious, and had a very comfortable bed. I would recommend.Genuine Hotels.com guest review
A very good, quiet stay in Ann Arbor. Nice friendly staff!Genuine Expedia guest review
"Convenient to Michigan International Speedway"
Was concerned when my daughter checked in and even though the room was in her name, the requirement of a additional deposit was concerning. She was asked to make a deposit of $200.00 to a credit card even though the room was already paid for. That was the first offer..then they were told that a $50.00 cash hold would be possible ...then $20.00...they […] almost left...I arrived about an hour later and I had no mention of $200.00...just a $20.00 fee if there was possible additional charges such as maybe phone use or movies etc.... Read moreGenuine Hotels.com guest review
"Easy for Businesss"
Stayed one night and it was great, only complaint I had was trying to find the elevators (poorly marked)! Once I figured that out, good to go.Genuine Hotels.com guest review
"The hotel in Ann Arbor you want to stay at."
This is actually the hotel you want to go to. All the Ann Arbor hotels near the mall are about the same, but this one is a small enough bump better, with a slightly better restaurant, bar, lobby and room than the others (especially the club level, which is really nice if you can get it). Cab service in AA is pretty easy...about $10-15 to the downtown […] area, easy to get from downtown to the hotel, and you can call one from the hotel with (usually) only about 5-15 minutes lead time. Read moreGenuine Expedia guest review
"Best hotel in Ann Arbor..."
That's not saying much. This is definitely no 5 star hotel but it is the nicest hotel in Ann Arbor. Or pretty comparable to "Webers inn". Great hoteGenuine Hotels.com guest review
The hotel was fantastic; the room was very comfortable and clean, as expected. What really made the trip was that staff were very professional, courteous, friendly, and helpful with absolutely everything. They went above and beyond to help us with transportation, getting to know the area, helping us see the sights, and even recovering lost items (accidentally […] left behind in the room after check out)! Read moreGenuine Hotels.com guest review
Did not accept AARP, AAA, or Veterans discounts. No continental Breakfast. The bar was nice.Genuine Hotels.com guest review
"No Room at the Inn"
Booked a King club level suite. Upon check in was informed that there were no king club floor rooms available due to the fact that there were a lot of people that had stayed the night before and then decided to spend an additional night therefore the room that I had booked and paid for was not available. What is the point in making a reservation if […] the room you booked is not available upon your arrival. This hotel needs a lot of work. It appears that it has suffered a lot of abuse over the years and has not been kept up. It is certainly not what you would expect from Sheraton let alone the fact that they want to command a higher price than other hotels because they are a sheraton. Holiday inn express is in better shape and a nicer facility. I would not stay here again. There are a lot better choices in and around the same area Read moreGenuine Expedia guest review
"Just okay, but still a disappointing experience"
Not my best hotel experience, as strange events occurred that might have been out of the staff's control. Check in was a breeze. Went up to my room on the 6th fllor and realized as I entered that it was a handicap accessible room. That was a negative for me, as I am not handicaped and did not need the room to be oriented as such. It was late (9:30 p.m.) […] when I checked in, so I let it go. Next as I was preparing for my meeting the next day, the fire alarm went off, not once but twice. Unfortunately, there was no guidance from the front desk staff about what was going on and if this was going to be a problem throughout the night. Found out later that it was a faulty fire control board. Finally got situated in the room and tried to get some rest. Not the best situation before a big presentation, but you try to do what you can. Sheraton should have done something for all of the inconvenienced guests but nothing was offered. Disappointing. Read moreGenuine Expedia guest review
My wife and I have stayed at the Sheraton in Ann Arbor on several occasions. Having two children studying at the University of Michigan leads us to be in Ann Arbor several times each year. We find the hotel, its rooms, and its facilities very comfortable and appealing. Also its location works very well for us in that it is near to a large shopping mall […] and close to the U of M campus and downtown Ann Arbor. We have stayed in many hotels in Ann Arbor and this is as good or better than any of them. Read moreGenuine Expedia guest review
Very clean and comfy. The bed was just perfect. The ice machine was very far from the room. I like a suitcase stand but the ottoman worked nicely.Genuine Expedia guest review
"Great, friendly staff and free shuttle!"
Want to stay downtown but it's already booked? No worries, this hotel offers free shuttle pick-ups and drop offs that will take you anywhere in Ann Arbor, proper to help avoid parking debacles of downtown. They also have a very friendly staff and accept SPG rewards. Perfect! We'll be back!Genuine Hotels.com guest review
"Average hotel with poor housekeeping and internet"
Room was clean. Breakfast and in room service was of good value. Housekeeping was poor where they forgot to replace condiments and toiletries 2 days in a row. Wireless internet was slow to the point of not being usable.Genuine Expedia guest review
"Pretty pleased over all."
The room was nice. Had a loveseat and coffee table with a couple chairs, big tv, very comfy king sized bed and everything was immaculate. Hotel lounge/restaurant/ bar was welcoming too. Had a few drinks at the bar and the bartender was good. She had stories, jokes, and was just an all around good person. Breakfast was great. Had a full menu and a fully […] loaded breakfast bar! They had a workout room and a pool and hot tub. Though I didn't use those they looked good. The only thing negative I can think of is the location of our room. Ground floor, interior part if the building. Would've preceded higher level and an exterior view. But for the price I guess I can't really complain... Read moreGenuine Hotels.com guest review
I was impressed with the hotel overall, nice rooms, clean, updated, very comfortable bed. Not the most romantic location, but very convenient to downtown Ann Arbor. The bar and restaraunt have very little atmosphere. Nice workout room and decent pool. A little expensive though.Genuine Hotels.com guest review
"Ann Arbor Sheraton = 4 stars"
Much like most Sheratons I have used the Ann Arbor Sheraton was clean,well staffed, very centrally located and quite family friendly. The staff was at all times very helpful and gracious.Genuine Expedia guest review
Wonderful hotel with exceptional staff. We made multiple trips to downtown Ann Arbor, and the hotel is conveniently located right off of State St. Would highly recommend this hotel and we will stay there again.Genuine Hotels.com guest review
"Not bad for family. Queen beds ok, pillows stink"
They forgot to clean our room, had to call them at 10:30 PM when we got back. They were good enough to come though. Pillows are very uncomfortable, everyone complained. The club lounge on the 6th floor has almost no food, most of the time. Its ok for water and soda. Breakfast is weak.Genuine Expedia guest review
"Great Place, Great Service"
Nice place to stay. Had a busy event when I was staying, and the staff handled it great. Very professional.Genuine Hotels.com guest review
we always stay here after having experienced it the first time. I travel 50 plus nights a year. Pet friendly, great staff.Genuine Hotels.com guest review
"Nice hotel for family and dog."
We enjoyed the stay, club level, dog care and great experience.Genuine Expedia guest review
nicest hotel in Ann ArborGenuine Hotels.com guest review
We stayed only one night, the room was clean and the beds were very comfortable. The hotel is about 10-15 minutes driving time from downtown where all the great action is. A bit hard to find if you are driving at night and are not familiar with Ann Arbor.Genuine Expedia guest review
"Great hotel for early flight out of Detroit Metro."
We merely spent the night there before flying home on an early flight out of Detroit Metro. Arrived at hotel at 10:45 pm, left at 6:45 am. Did not interact with staff. Our beds were comfy. Two queen beds which fit for four people. We were on 2nd floor and room was over parking lot, so there was some car noise throughout the night. Also, noise in hallway […] after midnight from other guests. Read moreGenuine Expedia guest review
Excellent - clean and friendly staff!Genuine Hotels.com guest review
"Wow, what a change!"
I haven't stayed in this hotel for a few years -- the renovation is wonderful. Kudos to allGenuine Hotels.com guest review
Great! Loved our room...very comfortable and provided us a well needed rest. The Concierge room and offering was just the right ticket!Genuine Hotels.com guest review
Clean rooms. Comfortable beds. Convenient to UM campus.Genuine Expedia guest review
"Enjoyable 3 day stay."
I booked a deluxe king room, the pullout sleeper was perfect for my daughters use. The microwave and mini fridge came in handy. Enjoyed the indoor / outdoor pool feature. Had a great breakfast in the restaurant. The last day of our stay I ordered up breakfast. The woman on the phone was pleasant. I got a call shortly after from the delivery girl saying […] she would be up in a minute and a half. Wow talk about being on top of things. All the staff I ran into were pleasant. Had a great stay and look forward to doing it again sometime. Read moreGenuine Expedia guest review
"Great hotel staff"
I only stayed at this hotel for one night but it was very nice and safe. The front desk staff was very hospitable and got whatever we needed quickly and with a smile. I would stay here again.Genuine Expedia guest review
It took way too long to check in and check out. There are only two "stations" and the employees were distracted with other things upon my arrival. At departure, I stood for several minutes without being spoken to while the person in front of me stood playing with his phone and having no interaction with the employee. It would have been helpful for the […] employee to tell me she'd be with me in a certain amount of time or explain why three people were standing there and not interacting. Read moreGenuine Hotels.com guest review
"food for a price"
I found the hotel clean and staff nice. My handicap room was exceptional. The problem I have is paying for a continental breakfast. Just coffee, juice, toast, fruit and always oatmeal and you pay more?Genuine Hotels.com guest review
Everything is good. The only thing I want to say is that for the price I paid for, complementary breakfast should be included as well.Genuine Expedia guest review
"well staffed and maintained hotel"
The hotel is very nice and we would stay there again. However, we were not given the type of room that I booked and were very crowded in our room. I booked a "deluxe queen" with two queen beds and a sofa. We were put in a "king with a sofa" room.Genuine Hotels.com guest review
"Great hotel for UMich parents"
Clean and comfortable rooms Good airconditioning Very nice beds Inviting bar in the lobbyGenuine Expedia guest review
"good clean hotel"
Very nice hotel, very clean, would stay here againGenuine Expedia guest review
"Nice for a getaway."
We were upgraded to the floor with a clubroom and it was very nice. We enjoyed the pool and hot tub and found our overall experience to be nicer than expected. We will go again!Genuine Expedia guest review
Nice remodel - lovely linens.Genuine Hotels.com guest review
Nice hotel near a mall and restaurants. The bar area is very pleasant with very good food. Indoor and outdoor pool.Genuine Expedia guest review
Stayed on the Club level and enjoyed the comfortable bed and quite room, even across from the "club" room where breakfast was served. Room was very clean, bathroom was smaller than I expected but clean and had nice toiletries, and there was a nice couch for watching tv. Very easy to get there, the mall and downtown. The only improvement would be serving […] breakfast later into the morning for the late risers, but I know you have to cut it off sometime. Read moreGenuine Hotels.com guest review
I was at the hotel for a convention, and service in that capacity was great, no mistakes, all was run well for a group of 300. The room was clean, and had good service, although I didn't utilize things like the pool or room service. Room was large, great bed, comfortable and quiet. Nice gym, free computers and wifi, decent bar/restaurant, and it was […] or appears to be brand new. Read moreGenuine Expedia guest review
"Very comfortable stay especially for the price!"
I was very impressed with the hotel, especially for the price. It was very clean and comfortable, as well as aesthetically pleasing. The manager was readily available in the lobby and offering his assistance for any need. My only complaints were the lack of breakfast (without a large surcharge) and the placement of the bathroom door which took up most […] of the bathroom space when open. (Would suggest a pocket or folding door.) Bed was comfortable and room was nice & fairly spacious. Thank you for a nice stay. Read moreGenuine Hotels.com guest review
The bed at this facility is extremely comfortable. The Fitness facility is a true exercise room (unlike the fitness center found at a lot of hotels, which is nothing more than a hotel room with a treadmill and a few dumbbells). There is a mall and an array of restaraunts close by that enhances the hotel's location.Genuine Hotels.com guest review
"Nice, but not flawless"
I was only there for one night, but I ran into trouble with the "keyless" door locks and the AC unit in the room was on the fritz. Upon arrival, the front desk staff wasn't exactly pleasant and I'd also stay away from the room service. Still, the gym was nice as was the pool area.Genuine Hotels.com guest review
"Clean and comfortable"
The staff was pleasant and courteous and the facility was well maintained. The beds allowed for a good nights sleep.Genuine Hotels.com guest review
Nice pool, nice food, nice people. The price was a bit high.Genuine Expedia guest review
"Beautiful contemporary decor"
Enjoyed it. Hotel staff was very nice.Genuine Hotels.com guest review
The microwave, fridge, and coffee maker went out in our room, but the maintenance people fixed this immediately. Very responsive and friendly.Genuine Hotels.com guest review
I was very impressed with the bed....it was a little high to get in but well worth the effort...best night sleep......The pool was warm and the indoor outdoor feature is nice. I have seen this in only one other hotel. Drinks alittle high priced but that's every where.Genuine Expedia guest review
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