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"Convenient place to stay"Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel. Easy walk to old town.
"A good place to stay in Zurich"Reviewed by a Hotels.com guest on May 5, 2012
We really liked this place and it comes with built-in kitchen. The place was clean, the management was really friendly. Wifi comes with the price. The only problem was with the laundry, washing machine was not available after 10:00PM. I would definitely recommend this place to anyone.
"Great hotel!"Reviewed by a Hotels.com guest on May 4, 2012
The hotel itself was great, just not as close to the train station and/or other sites as I would have liked. But for the price in downtown Zurich I guess that's what you got! If you don't mind walking it's really not that far, but if you are a solo traveler, walking at night and/or with a lot of bags, a few blocks closer to everything would have been ideal.
"Wonderful hotel!"Reviewed by a Hotels.com guest on May 3, 2012
Warm and friendly staff. Great place to stay.
"Best view on the lake close to Lucerne"Reviewed by a Hotels.com guest on May 1, 2012
I stay here when I come to Lucerne as it has the best view, is quiet, close to Lucerne and a good restaruant
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Sheraton Zurich Neues Schloss Hotel has a restaurant serving breakfast, lunch, and dinner. Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Great Location-one block to the lake"
We had a great stay thanks to Murat at the front desk. He made several recommendation of what to see and do, it made our trip to Zurich. The weekend desk person Roman really helped us fix a booking with the airlines. The staff at the hotel was great. The room was one of the nicest we stayed in during our 4 week stay in Europe. We had such a nice time […] we extended our stay an extra night. Read more
This guest did not leave a comment.
This guest did not leave a comment.
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"Very nice hotel, in the heart of zurich"
Close to the lake, bahnhofstrasse etc. Hotel itself has comfortable rooms and clean. Would def go again!
"Sheraton"
As is the case with all European hotels, beds were too hard. Was a decent experience considering only reopened a day or two before I got there.
"Enjoyable Stay"
See my earlier review.
"Enjoyable Stay"
The staff at the hotel was responsive and informative. While anyone at the desk was as competent and helpful as any other, I'd like to say that Sebastian, the gentleman on duty at night, was the best. He had the combination of kindness, eagerness and intelligence to provide a level of service even the most demanding visitor would be pleased. My stay […] would have been perfect if the lobby were a non-smoking area. Read more
"Nice hotel in a good location"
I'd read some other reviews suggesting that the hotel was a bit shabby and needed updating, which appeared to be supported by the fact that the hotel was scheduled to be closed for renovations soon after my stay. But I found the hotel to be quite nice, though small, with reasonable amenities and an in room safe. It was also only a short walk to the […] conference center and the lake. I had forgotten to get a receipt from the taxi driver when I came from the airport, which I needed for reimbursement, and the staff were kind enough to get me a blank receipt from a taxi service they use. Read more
"Sheraton Zurich Neues Schloss Hotel-perfect local"
Great hotel in a perfect location! Very clean and nice rooms...gave us an upgrade at no additional cost after arriving from Germany!
This guest did not leave a comment.
"Sheraton Zurich"
nice location, close to the beautiful lke, clean & spacious room. They had compimentary crementine at the entrance, which was so nice as well!
"Excellent location."
Within seconds walking disctance from the lake and 5 - 10 min walk from Zurich old town. Although on arrival in Zurich we took a tram to the hotel from the railway station, we realised we could have wallked. Hotel is also walking distance from the delights of the Banhofstrasse. Other then the drinks in the bar being on the expensive side, could not […] fault the hotel or its staff in any way. Read more
"Zurich Sheraton - close to lake / in heart of city"
Hotel is very close to lake Zurich and 2 minutes walk to the Engebade floating swim decks. While there is no view from hotel, you are 5 mins from the heart of both the new and old town. room rates good for zurich and hotel clean and staff friendly. Good for overnight or a couple of days. better of the mid-price hotels in the area
This guest did not leave a comment.
"Sheraton Neues Schloss,Great Hotel, Great Location"
The Sheraton Neues Schloss was wonderful. It was about a 3 minute walk away from Lake Zurich and had a wonderful reception and service team. It was slightly odd that some of the auxilary services were closed due to holiday (restaurant was closed), which I thought would be a high tourist time. Other than that, everything was quite perfect. The surrounding […] neighborhood was also quite nice and cozy, close to all the action, but nested in a quiet pocket of the city at the same time. Read more
This guest did not leave a comment.
"Mögelalergiker"
Luktade mögel på toletten. Fick besvär.
"Zentrale Lage"
Klimaanlage funktionierte nicht, am Wochenende (Sonntag!!!!) hat das Restaurant nur zum Frühstück geöffnet! Abends war die Bar nicht besetzt, kein Raucherraum vorhanden!
"Nära sjön"
Hotellet ligger i ett bra kvarter, 5 min från sjön, ca 10 min till centrum. Ganska tråkig personal, dyrt att bo där, finns säkert bättre för samma pengar.
"Hotel Sheraton Zurich neues Schlosse-perfekt läge"
Ett mycket bra hotell med perfekt läge, trevlig personal, stora och fräscha rum.
This guest did not leave a comment.
"Zentrale, ruhige Lage"
Komfort und Service dieses Sheraton Hotels entsprechen unbedingt allen internationalen Standards bei sehr zivilen Preisen.
This guest did not leave a comment.
"Teures Hotel aber Gut"
This guest did not leave a comment.
"Zentral gelegen"
This guest did not leave a comment.
"HOTEL SHERATON ZURICH"
Hotel pas mal, par contre le restaurant une vrai arnaque, une fondu chinoise servie avec de la viande encore congelé et des frites pour 80€ à deux, j'ai jamais été autant dégouté en sortant d'un resto
"Localização , preço e características muito conven"
This guest did not leave a comment.
"az etterem"
A reggeli megfelelö, de az ebed es vacsora valasztek igen szükös, az arak a közepes minöseghez kepest igen magasak, valamint az eteladagok igen kicsik! Legutobb marhabelszint rendeltem, a kisebb adagot- de sajnos majdnem nagyitoval kellet keresnem a belszint a tanyeromon....!!!
"Das Hotel liegt sehr nah beim Kongresshaus."
Alles super, nur man sollte länger die Möglichkeit haben, etwas zu essen. City-Taxe für was ? Unverständlich solche Zusatzkosten !!!
"Sheraton in the city center"
very good room: confortable, light and spacious (we had an executive room). very close to the lake and tram station (stockerstrasse). Recommeded!
This guest did not leave a comment.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews