Walt Disney World Dolphin - Lake Buena Vista

1500 Epcot Resort Blvd, Lake Buena Vista, FL, 32830 United States
Hotel Info: 020 3 027 8143
Guest rating 8.6 / 10
82% Recommend
(Neighbourhood average 8.9)
Location. Located in the center of the Walt Disney World Resort, the Walt Disney World Dolphin in Lake Buena Vista, Fla., serves as a gateway to Orlando's popular theme parks and attractions. Private entrances to both Epcot and the Magic Kingdom are accessible via boat or walkways from the hotel. Hotel Features. The Walt Disney World Dolphin is an Epcot Resort, offering special Walt Disney World Resort benefits such as complimentary transportation to all Walt Disney World theme parks and attractions,...
28.36479, -81.56041
Hotel coordinates:

Street map

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Guest review summary

  • 8.6 Average rating: All Trip Types
  • 82% Recommended
  • 409 Reviews
  • 8.4  Hotel Service
  • 8.6  Room Comfort
  • 8.6  Hotel Condition
  • 8.6  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (409) 8.6
Business (14) 7.8
Romance (78) 8.4
Family (201) 8.6
With Friends (57) 8.6
All Others (59) 8.2

Overview

Location. Located in the center of the Walt Disney World Resort, the Walt Disney World Dolphin in Lake Buena Vista, Fla., serves as a gateway to Orlando's popular theme parks and attractions. Private entrances to both Epcot and the Magic Kingdom are accessible via boat or walkways from the hotel.
Hotel Features. The Walt Disney World Dolphin is an Epcot Resort, offering special Walt Disney World Resort benefits such as complimentary transportation to all Walt Disney World theme parks and attractions, Disney character dining opportunities, ticket desks, priority seating at select Walt Disney World theme parks and advance tee times at five golf courses. The hotel offers 17 dining options, including the award-wining Shula's Steakhouse, filled with team memorabilia from the 1972 Miami Dolphin's "Perfect Season." Coastal cuisine and fresh seafood appeal at Todd English's BlueZoo restaurant, where dancing blue lights twinkle as the fish grills. The hotel shares dining and recreational activities with the Walt Disney Swan Resort, including a swimming complex called The Grotto. This three-acre playground includes waterfalls, slides, water volleyball and spa tubs. The hotel's Camp Dolphin program offers children's activities for ages four to 12, including crafts, arcades, Disney movies and board games. The Bali-inspired Mandara Spa is centered around two interior gardens, the Tea Garden's "Asian Bale" and the Meditation Garden's "Meru Temple."

Guestrooms. Guestrooms feature slate tile entries. The Palm Springs-themed rooms offer views of the resort, lake or pools from floor-to-ceiling windows. Westin Heavenly Beds boast 280-thread count, 100 percent cotton linens, pillowtop mattresses and five pillows. Split bathrooms offer vanity areas with makeup mirrors and Heavenly showers with Elemis toiletries and rainforest showerheads. High-speed Internet access is available for a fee.

Expert Tip. With a valid theme park ticket and resort ID, you can enjoy Extra Magic Hours access. Each day, one of the four Disney theme parks opens one hour early or stays open up to three hours after regular closing.

Notifications and Fees:

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.

  • Hotel resort fee: US$ 10 per room, per night
Hotel resort fee inclusions:
  • Use of fitness center or health club
  • Internet access
  • Phone calls
  • In-room bottled water
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

  • Self parking: US$ 9 per night
  • Valet parking: US$ 16 per night

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 0203 027 81 46

Facilities

Services

  • Arcade/game room
  • ATM/banking
  • Babysitting or child care
  • Beauty services
  • Breakfast available (surcharge)
  • Complimentary newspapers in lobby
  • Concierge desk
  • Currency exchange
  • Doorman/doorwoman
  • Express check- in
  • Express check-out
  • Fitness facilities
  • Full-service health spa
  • Health club
  • Internet access in public areas - high speed
  • Internet access in public areas - surcharge
  • Internet access - wireless
  • Laundry facilities
  • Limo or Town Car service available
  • Multilingual staff
  • Parking (surcharge)
  • Parking (valet) $16/night
  • Porter/bellhop
  • Room service (limited hours)
  • Safe-deposit box - front desk
  • Sauna
  • Security guard
  • Self parking $9/24-hour period
  • Shoe shine
  • Spa tub
  • Steam room
  • Supervised child care/activities
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Business services
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)

Rooms (all rooms include)

  • Air conditioning
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Electronic check-out
  • Extra towels/bedding in room
  • Free local calls
  • Hair dryer
  • High-speed Internet access
  • Housekeeping (daily)
  • Hypo-allergenic bedding available
  • In-room safe (accommodates laptop)
  • In-room safe (accommodates laptop)
  • Internet access (surcharge)
  • Iron/ironing board
  • Makeup/shaving mirror
  • Minibar
  • Multi-line phone
  • Non-smoking only
  • Pay movies
  • Pillowtop mattress
  • Premium bedding
  • Premium television channel(s)
  • Refrigerator (on request)
  • Rollaway beds
  • Shower/tub combination
  • Turndown service (on request)
  • Video-game console
  • Voice mail
  • Wake-up calls

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Coffee shop or café;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Number of floors: 14, 27;
  • Number of rooms: 1,508;
  • Poolside bar;
  • Private beach;
  • Restaurant(s) in hotel;
  • Shopping on site;
  • Smoke-free property;
  • Swimming pool - children's;
  • Swimming pool - outdoor;
  • Tennis on site
Check-in time is 3 PM
Check-out time is 11 AM
Pets not allowed
Resort fee charged at hotel/condo

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Recreation

  • Aerobics nearby
  • Basketball on site
  • Bicycle rentals nearby
  • Fishing nearby
  • Golf - driving range nearby
  • Golfing nearby
  • Golf - miniature nearby
  • Helicopter/airplane sightseeing nearby
  • Hiking/biking trails nearby
  • Horse riding/rental nearby
  • Motor boating nearby
  • Playground on site
  • Rowing or canoeing nearby
  • Running track/path nearby
  • Swimming on site
  • Volleyball on site

Guestrooms Guestrooms

Balcony Room

Two double Heavenly Beds. Balcony. Michael Graves-designed decor with light-wood furnishings and colorful artwork. High-speed Internet access (surcharge). 27-inch TV with premium channels. Minibar and coffeemaker. Refrigerator available on request (surcharge). Laptop-compatible safe. Complimentary daily newspapers.

All rooms include All rooms include
  • Air conditioning
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Electronic check-out
  • Extra towels/bedding in room
  • Free local calls
  • Hair dryer
  • High-speed Internet access
  • Housekeeping (daily)
  • Hypo-allergenic bedding available
  • In-room safe (accommodates laptop)
  • In-room safe (accommodates laptop)
  • Internet access (surcharge)
  • Iron/ironing board
  • Makeup/shaving mirror
  • Minibar
  • Multi-line phone
  • Non-smoking only
  • Pay movies
  • Pillowtop mattress
  • Premium bedding
  • Premium television channel(s)
  • Refrigerator (on request)
  • Rollaway beds
  • Shower/tub combination
  • Turndown service (on request)
  • Video-game console
  • Voice mail
  • Wake-up calls

Balcony Room - King

One king Heavenly Bed. Balcony. Michael Graves-designed decor with light-wood furnishings and colorful artwork. High-speed Internet access (surcharge). 27-inch TV with premium channels. Minibar and coffeemaker. Refrigerator available on request (surcharge). Laptop-compatible safe. Complimentary daily newspapers.

All rooms include

Epcot Illuminations View

Two double beds. Desk. High-speed Internet access (surcharge). TV with premium cable channels, pay movies, and video games. Free local calls. Coffee/tea maker and minibar. Refrigerator on request. Iron/ironing board. In-room safe. Complimentary newspaper.

All rooms include

Epcot Illuminations View w/Balcony

Two double beds. Balcony. Desk. High-speed Internet access (surcharge). TV with premium cable channels, pay movies, and video games. Free local calls. Coffee/tea maker and minibar. Refrigerator on request. Iron/ironing board. In-room safe. Complimentary newspaper.

All rooms include

Resort View

Two double Heavenly Beds. Views of pool complex and lakes. Michael Graves-designed decor with light-wood furnishings and colorful artwork. High-speed Internet access (surcharge). 27-inch TV with premium channels. Minibar and coffeemaker. Refrigerator available on request (surcharge). Laptop-compatible safe. Complimentary daily newspapers.

All rooms include

Resort View - King

One king Heavenly Bed. Views of pool complex and lakes. Michael Graves-designed decor with light-wood furnishings and colorful artwork. High-speed Internet access (surcharge). 27-inch TV with premium channels. Minibar and coffeemaker. Refrigerator available on request (surcharge). Laptop-compatible safe. Complimentary daily newspapers.

All rooms include

Standard Room - King

One king Heavenly Bed. Michael Graves-designed decor with light-wood furnishings and colorful artwork. High-speed Internet access (surcharge). 27-inch TV with premium channels. Minibar and coffeemaker. Refrigerator available on request (surcharge). Laptop-compatible safe. Complimentary daily newspapers.

All rooms include

Standard room

Two double Heavenly Beds. Michael Graves-designed decor with light-wood furnishings and colorful artwork. High-speed Internet access (surcharge). 27-inch TV with premium channels. Minibar and coffeemaker. Refrigerator available on request (surcharge). Laptop-compatible safe. Complimentary daily newspapers.

All rooms include

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
  • Hotel resort fee: US$ 10 per room, per night
Hotel resort fee inclusions:
  • Internet in guestroom
  • Ltd local/long-distance
  • Use of fitness center or health club
  • In-room bottled water
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking: US$ 9 per night
  • Valet parking: US$ 16 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Prices shown exclude taxes and fees unless otherwise stated.

Area map

Walt Disney World Dolphin Walt Disney World

A short guide to Walt Disney World

This area encompasses the bulk of the Walt Disney World® Resort, including futuristic Epcot®, Disney’s Animal Kingdom® Theme Park, Disney-MGM Studios®, and the Magic Kingdom® Park. In a place rife with photo ops, Cinderella’s storybook castle is among the most photographed. The Disney-branded hotels here cater to economy and luxury budgets.

see all hotels in Walt Disney World

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Disney's Boardwalk - 700 yards
  • Disney-MGM Studios - 800 yards

1.0 - 3.0 mi

  • Blizzard Beach - 1.0 mile
  • Epcot Center - 1.1 miles
  • Epcot Main Entrance - 1.2 miles
  • Wide World of Sports - 1.8 miles
  • Disney's Magic Kingdom - 2.0 miles
  • Typhoon Lagoon - 2.0 miles
  • Disney's Animal Kingdom - 2.2 miles
  • Disney's Main Gate - 2.2 miles

3.0+ mi

  • Kissimmee Gateway Airport (ISM) - 9.0 miles
  • Orlando Intl. Airport (MCO) - 16 miles
  • Orlando Herndon Airport (ORL) - 19 miles
  • Winter Haven Municipal Airport (GIF) - 24 miles
  • Bartow Municipal Airport (BOW) - 32 miles
  • Leesburg Intl. Airport (LEE) - 33 miles
  • Orlando Sanford Intl. Airport (SFB) - 34 miles
  • Lakeland Linder Regional (LAL) - 38 miles
  • Titusville Space Coast Regional Airport (TIX) - 48 miles

Reviews

The following English reviews were posted by Hotels.com guests from other countries

Walt Disney World Dolphin 2009.12.27
Not recommended Trip type: Family "Too many extras"

Reviewed by P of Ft Lauderdale, FL on Dec 27, 2009

Said they could accomodate 5 but then wanted to charge an additional $30 for a roll-a-way. Charged an additional $10 to self park car in a very crowded lot far away, then another $15 for things we never used. Could not watch "general TV". Everything was a charge. Pool was nice. But too many extra fees for what you get. Will not stay again.

Overall Rating

6.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
Walt Disney World Dolphin 2009.11.28
Recommended Trip type: Romance "location, location, location"

Reviewed by a Hotels.com guest on Nov 28, 2009

This hotel is great for convenience when it comes to nearby activities, parkes etc. It was reasonably priced and had everything we needed within walking distance.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.11.28
Recommended Trip type: Family "Nice family stay"

Reviewed by Cassie of Wheeling on Nov 28, 2009

Hadn't stayed at an onsite hotel in prior visits to Disney, but will definitely do so in the future. Great to be able to break up day at the parks to change clothes, freshen up, and give your feet a rest. Hotel staff was very friendly and accessible. Room was clean, nicely decorated, bathrooms could use updates. Overall, very pleased. As an FYI, valet parking is $16/day, self-park $10/day.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.11.25
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Nov 25, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.11.11
Recommended Trip type: Romance "close to activities"

Reviewed by a Hotels.com guest on Nov 11, 2009

Shulas' Steak House was great. It really is meant to share the extra large portions. They do everything right. The hotel was good but needs updating. A little pricy.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.11.10
Recommended Trip type: Business "convient location, great view"

Reviewed by a Hotels.com guest on Nov 10, 2009

Very beautiful surroundings, easy walk to Epcot, will certainly choose it next time.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.11.09
Recommended Trip type: All Others "Good hotel"

Reviewed by a Hotels.com guest on Nov 9, 2009

Room was clean and quiet. Overall very good. Howeever, even though the hotel is very well maintained you can tell it is 20 years old. As with all Disney hotels the amenities can be pricey.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.11.04
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Nov 4, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.11.04
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Nov 4, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.11.03
Recommended Trip type: Romance "Best Deal at Disney"

Reviewed by a Hotels.com guest on Nov 3, 2009

Best value for the money.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.11.03
Not recommended Trip type: Family "Needs some improvement"

Reviewed by a Hotels.com guest on Nov 3, 2009

The price paid was OK, however, if you have a choice stay at the Swan hotel. It's seems a lot less shabby than the Dolphin. That isn't top say that the Dolphin isn't a nice hotel. It just seems older, somehow.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 4.0 Hotel Condition
  • 8.0 Room Comfort
  • 6.0 Room Cleanliness
Walt Disney World Dolphin 2009.11.02
Recommended Trip type: Romance "Pay for the view!"

Reviewed by a Hotels.com guest on Nov 2, 2009

The hotel was beatiful and offered easy access to everthing we wanted to do. booking through Hotels.com allowed me to upgrade the reservation to an Epcot Illuminations view room which provided it's own entertainment in the view of the fireworks, waterways,and Boardwalk. worth every penny.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.11.02
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Nov 2, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.11.02
Recommended Trip type: Business "Good choice when discounted"

Reviewed by a Hotels.com guest on Nov 2, 2009

You can't beat the location, whether on business or vacation. And when discounted rates are offered, it's an easy choice. I would never pay full fare, though.

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 6.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.28
Recommended Trip type: All Others "OK...but better places for the $$"

Reviewed by Jon of Mason on Oct 28, 2009

After staying at both The Swan and Dolphin hotels in the past year, I must say that for the money, invest at a Disney hotel...i.e The Boardwalk or Yacht Club, Port Orleans, Contemporary, etc. These two are not owned by Disney and there is evidence of this. MANY MANY convetioneers, which made this feel "un-Disney-esque". They're nice hotels and we enjoyed them however, for the price we paid, we will take our money to a real Disney hotel. Not unhappy with the place, just better to be had when you're looking for a Disney feel.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 8.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.28
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Oct 28, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.26
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Oct 26, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.15
Recommended Trip type: Romance "Another Great Visit"

Reviewed by Luke of Haverhill on Oct 15, 2009

This was our fourth time staying at the Dolphin. Each time they continue to find ways to impress us and keep us coming back. Top notch team members and enviroment. I would recommend this hotel to all that would like a great stay without feeling like they are inside the parks.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.08
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Oct 8, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.08
Recommended Trip type: With Friends "excellent hotel and location"

Reviewed by mike of fort myers on Oct 8, 2009

this hotel is in excellent condition and the staff are very friendly and helpful. The location is outstanding

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.07
Recommended Trip type: All Others "mostly good"

Reviewed by a Hotels.com guest on Oct 7, 2009

it was a last minute decision to stay at the Dolphin. great location with easy access to Epcot and Boardwalk. great pools and beautiful lobby. service at check in and concierge were excellent. shortcomings were mostly related to onsite dining - sorry to say but not impressed. also disappointed that my room had not been cleaned or my water replenished by 4 pm, at which time I called and cancelled the cleaning. no apologies or explanation for the oversight. I would recommend because the good outweighed the bad but would likely spend my food dollars elsewhere.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.07
Recommended Trip type: Family "Great deal from Hotels.com"

Reviewed by a Hotels.com guest on Oct 7, 2009

Pretty much happy with the hotel. Till they charge for things that you dont want...overall, cost me $10 for 2 bottles of water. Brochure says all rooms with flatscreen tv...ours didnt, but wasnt there to watch tv. Nice enough room...seemd a bit dated, so can only assume that because of that and the tv, that we had a room that was to be refurbished

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 4.0 Room Comfort
  • 8.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.06
Recommended Trip type: Romance "Wounderful & Thaughtful Toucu"

Reviewed by Fred of Palm Coast on Oct 6, 2009

My wife and I stayed at the Dolphin Hotel to celebrate our 44Th aniversary. After checking in and getting settled we took a stroll over to Epcot for a few hours and the fireworks. When we returned to our room on that night we found a complimentery bottle of Champaign and and two champaighe glasses awaiting us. There was also a card from Mickey Mouse congratualting us on our 44TH Aniversary.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.06
Recommended Trip type: Romance "Great Location"

Reviewed by Laura of Ft Lauderdale on Oct 6, 2009

The bed was the most comfortable of any hotel we have ever stayed in! Most staff went above and beyond our expectations. Requested a room with king bed, however, unavailable, so without hesitation, they offered a room with balcony and beautiful view of EPCOT! Glad the king room was not available! Only concern was valet a bit rude and check in was a bit slow. Can't let two very small things overshadow the hospitality , comfort, and location of the rest of the experience! Loved our stay - Highly recommend.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.06
Not recommended Trip type: Family "Very Expensive"

Reviewed by a Hotels.com guest on Oct 6, 2009

The hotel was nice, but have stayed at other resorts on Disney grounds and was much happier with what the hotel offered. Not much in the way of convenience for food, everything was very pricey!

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.05
Not recommended Trip type: Business "disappointed in Disney"

Reviewed by a Hotels.com guest on Oct 5, 2009

At check in, AFTER everything else is done, the clerk slides a piece of paper to me and sheepishly explains that a $10 charge will also be added to my bill... for things that "most guests use"... and that it will be added whether or not I use the items - no choice. The list is: 2 bottles of water, use of the fitness room, internet, ... (mostly things I would not have used. Basically, they nickle and dime the customer for an extra $10/day). I'm disappointed in Disney for this policy to steal $10 from their customers.

Overall Rating

4.0 out of value="10"
  • 4.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.05
Not recommended Trip type: All Others

Reviewed by a Hotels.com guest on Oct 5, 2009

This guest did not leave a comment.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 4.0 Hotel Condition
  • 6.0 Room Comfort
  • 6.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.05
Recommended Trip type: Family "Beware of Additional Fees"

Reviewed by a Hotels.com guest on Oct 5, 2009

Hotel was very nice and location for our visit to Disney was perfect. Hotels.com had alerted us to the additional $9 per day for parking - nice, attended lot, a decent value. However, when we checked in we were charged an additional $10 a day for what the hotel calls their Convenience Package. This fee is mandatory. It includes 2 bottles of water each day, access to the fitness facility, some long distance and local calling, and some internet access. We were unable to take advantage of most of these options and unhappy about the undisclosed fee. We still had a wonderful time and would still rate the hotel highly. Just call and ask about any additional fees prior to booking.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 6.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.03
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Oct 3, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.03
Recommended Trip type: Family "Great experience, however..."

Reviewed by tina of lake mary on Oct 3, 2009

Everything was amazing, however at 9am they started construction on our floor and it woke us up. It was very inconvienient. They did apologize but didn't do anything about it. Other than that it was amazing, food was great, expensive, but good quality.Shula's has the best steaks ever

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.03
Recommended Trip type: With Friends "Access to Epcot"

Reviewed by a Hotels.com guest on Oct 3, 2009

Perfect walking distance to Epcot.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.03
Recommended Trip type: With Friends "Great hotel but be aware of hidden fees"

Reviewed by a Hotels.com guest on Oct 3, 2009

Charged a hotel package fee for amenities we didn't even use, like local phone service, gym & bottle waters

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.01
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Oct 1, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.01
Not recommended Trip type: Family "Needs Improvement"

Reviewed by a Hotels.com guest on Oct 1, 2009

Looks like a old hotel. Need update. We booked online but than hotel charged us extra 10 dollars per day plus 9 dollars for parking. The bill we received at check out was 60 dollars but they charged 100 dollars on credit card.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 6.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.01
Recommended Trip type: Romance "Outstanding"

Reviewed by a Hotels.com guest on Oct 1, 2009

The Dolphin was eceryting expected and more. The room was imaculate, service was great, and the fact that it is within a 12 min. walk to EPCOT and the Disney Boardwalk areas made the stay that much more enjoyable.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.01
Recommended Trip type: Family "Look out for Parking & Resort Fees"

Reviewed by a Hotels.com guest on Oct 1, 2009

Parking was $10 per day Resort fee was $10 per day as well. Hotel was nice and still worth it even with the additional charges.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.10.01
Recommended Trip type: Family "Outstanding Hotel"

Reviewed by a Hotels.com guest on Oct 1, 2009

Better than our Disney Vacation Club time share

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.09.30
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Sep 30, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.09.30
Recommended Trip type: With Friends "Great hotel but watch out for the "extra fees""

Reviewed by a Hotels.com guest on Sep 30, 2009

Awesome rooms with comfortable beds but be prepared for extra charges like self parking or valet parking. Also a service package charge is added to the room fee to cover 2 bottles of water and WiFi internet.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.09.30
Recommended Trip type: All Others "love it"

Reviewed by a Hotels.com guest on Sep 30, 2009

would stay there again!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 8.0 Room Cleanliness
Walt Disney World Dolphin 2009.09.30
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Sep 30, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.09.30
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Sep 30, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.09.30
Recommended Trip type: Family "Will visit again soon."

Reviewed by Jessica of Fort Lauderdale on Sep 30, 2009

We paid about 1/3 of the regular rate for this hotel through hotels.com. The Dolphin is a lovely hotel, the room was nice, the pools are fantastic and laid out perfectly so that the pool area isn't too crowded. They have great games and activities for children. The best thing about this hotel is its location. We love taking the ferry over to the Boardwalk or Epcot. The Swan and Dolphin is our first choice for on-site Disney hotels and resorts. The only negative is that the hotel room smelled somewhat moldy, but other than that, we're looking forward to staying here again very soon.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 8.0 Room Cleanliness
Walt Disney World Dolphin 2009.09.29
Recommended Trip type: Family "Hidden Fees!"

Reviewed by a Hotels.com guest on Sep 29, 2009

The Dolphin is a great hotel and you can't beat the location - right off Disney's Boardwalk. The hotel has spacious, comfortable rooms with refrigerators and coffee makers. I received a great rate and couldn't pass it up for a weekend at the Wine and Food Festival. Having stayed there before I knew about the $10 per night parking fee, but the latest surprise was a $10 per night mandatory, resort fee. Hey, that covered two, 12 oz bottles of water along with a list of amenities already included. By the way, this fee is specifically for those booking rooms via a travel website like Hotels.com.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 8.0 Room Cleanliness
Walt Disney World Dolphin 2009.09.29
Recommended Trip type: Family "BEST HOTEL EVER!!!!"

Reviewed by a Hotels.com guest on Sep 29, 2009

We loved this hotel. right on the boardwalk at Disney you can take the boat to Hollywood studios and Epcot.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.09.29
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Sep 29, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 6.0 Room Cleanliness
Walt Disney World Dolphin 2009.09.28
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Sep 28, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.09.24
Recommended Trip type: Family "Beautiful Hotel"

Reviewed by a Hotels.com guest on Sep 24, 2009

It has always been my dream to stay at the Dolphin right in the heart of the parks. The hotel is beautiful, everything I thought it would be. However, the reason we were able to stay there was because we got a great rate, I know I would never pay their regular rates to stay there, and as warned in a previous review, they do have "hidden charges". The convenience of the location is great, but don't plan on using the pools if you go to the parks, their pools close at 9!

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.09.24
Recommended Trip type: With Friends "Excellent Hotel"

Reviewed by David of Portsmouth on Sep 24, 2009

I enjoyed a nearly perfect stay at the WDW Dolphin. The hotel's location is great and the beds are amazingly comfortable. The first room I was assigned (east wing) smelled musty; the front deck staff were great and immediately gave me another room in the west wing that was fine. Definitely would recommend this hotel!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Walt Disney World Dolphin 2009.09.23
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Sep 23, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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