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"Good"Reviewed by a Hotels.com guest on May 5, 2012
Good value for money, good accommodation
"Our Favorite Place to Stay in T.O."Reviewed by a Hotels.com guest on May 4, 2012
Our room had two minor issues which we reported at checkout. (Refrigerator did not work well due to broken seal on door and toilet needed a little tightening) I will trust the hotel will address these maintenance issues. The suite was clean, comfortable and pleasing for our stay. This is always our first choice of accommodations, so much better than a standard room. The Hotel has simple elegance and a top rate, friendly and efficient staff.
"An excellent hotel"Reviewed by a Hotels.com guest on May 4, 2012
The staff were courteous and helpful. The room was bright, clean and comfortable. Breakfast was excellent value. An enjoyable stay all round.
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
Location.
This hotel is in Richmond Hill, 8.8 kilometers from Pacific Mall. Canada’s Wonderland and Vaughan Mills Mall are within 16 kilometers, and the hotel is 18 kilometers from the Toronto Centre for the Arts.
Hotel Features.
Sheraton Parkway Toronto North - Richmond Hill / Markham has a fitness center and access to an adjacent 25,000-square-foot health club with a tennis court, squash and basketball courts, spa tubs, steam rooms, 2 indoor pools, a children's pool, and an outdoor saltwater pool. The hotel also has a hair salon. This Richmond Hill hotel has a bar, a Starbucks coffee shop, and a restaurant and offers room service. The hotel is smoke-free and offers a complimentary area shuttle within five kilometers. The computer station in the lobby is available 24 hours a day. Wireless Internet access is available (surcharge).
Guestrooms.
Accommodations at this Richmond Hill hotel feature 37-inch LCD TVs with premium cable channels. Wireless high-speed Internet access is available (surcharge). Bathrooms have hair dryers and bathrobes as well as separate bathtubs and showers. Guestrooms include minibars, refrigerators, coffee/tea makers, and in-room safes. Beds have down comforters (bedspreads), triple sheeting, Egyptian-cotton linens, and pillowtop mattresses. Desks have ergonomic chairs.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Caesar Spa, located on the hotel’s lower level, offering massage, manicures and pedicures, skin and body treatments, facials, peels, and other beauty services.
Crave - Serving breakfast, lunch, and dinner, with a buffet option available for breakfast.
Spirits - Open afternoons and evenings.
Starbucks - Serving coffee and tea drinks, small meals, and pastries. Located in the lobby.
Room Service - Available early morning to late night.
The 25,000-square-foot Parkway Health & Racquet Club features an outdoor pool, two indoor pools, spa tubs and steam rooms, fitness equipment and classes, an outdoor tennis court, and squash, badminton, and basketball courts. The hotel’s fitness center, located next to Caesar Spa, offers cardio and strength equipment with LCD TVs.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Too many little things went wrong"
Great price and a beautiful hotel, but many little problems: They seem to have a hard time finding my reservation, and couldn't seem to understand enough English to make them understand. Walls are very thin, and the noise from other rooms is greatly disturbing. I had someone in the next room listening to loud Indian music. I called the front desk three […] times with promises from them to send someone up to talk to the person- I finally had to do it myself! On the bright side, rooms were spacious and comfortable, a Starbucks downstairs, and free parking. Also very easy to get to and conveniently located, but with so many other hotels in the area, I probably will try another hotel first before returning to this one. Read more
This guest did not leave a comment.
This guest did not leave a comment.
"Sheraton Parkway Toronto"
Excellent room, stay was very enjoyable! Great comfort! I will make the Sheraton, my choice of hotels!
"Great Hotel"
Great location for a business stay, restaurant and lounges close by.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"outstanding hotel"
nice hotel
"Front Desk"
We arrived late night and very tired. Upon arrival even we had paid fully in advance for 2 nights, they told us they are sold out and they wanted to give us a room which was not requested by us. Upon consistent request they gave us a room which was not bad.Front desk attendant was not very friendly either.
This guest did not leave a comment.
"a bad night at the Sheraton"
We were put in room 603 and it was dreadful. Heard everything next door. This is a room with adjoining doors on both sides. We had no idea it would be so noisy. At 1 a.m. we heard everything going on next door ... very loud men talking. We were moved at 2:45 a.m. to a much quieter room.
"Will be back"
Wonderful staff, lovely hotel.
The hotel was nice and comfortable. It was nice to have underground parking that was clean and felt safe. The staff serving in the ballroom were curtious and went out of their way to be senitive to allegies. That was greatly appreciated.
"Sheraton Richmond Hill / Markham"
Hotel was in a great location to us. There is plenty of restaraunts and shopping close by. Very close to the 407 and other main roads. Was dissapointed when we got to our room. We had requested a King but ended up with two double beds. We notified the main desk and was told there were no King beds available. The room was nice however there were small […] things that just added up to dissapointment. Asked for a late check out, were told that it would cost another 58 dollars for that. We made one local phone call, that cost 1.45! The room was clean but not great. Hair in the bathtub, dirt on the bathroom floor ect. The hotel was very busy with a confrence while we were there, however there was plenty of free parking in their parking garage. Read more
This guest did not leave a comment.
"Sheraton Parkway"
This is the 2nd time we have stayed at this hotel for a girls reunion. It is an excellent hotel and value priced. I would highly recommend this hotel to anyone.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Ripped off on Video charges"
Imagine our surprise when we ordered a movie not knowing we would be charged $18 + tax until after we had selected it. I think the hotel should tell people what the charge will be BEFORE they purchase a movie - regardless of the price. Thought the hotel was sleazy and underhanded for treating it's customers like that so won't be going back to a Sheraton […] anytime soon! BL Read more
"Sheraton Parkway Toronto North - Richmond Hill / M"
Hurricane Irene postponed our event, and forced us to find accommodations from the hotel we were at to another on short notice. I booked the reservation at 10AM, and we were able to check-in 2 hours later. The hotel graciously allowed us an early check-in, and didn't charge us extra for it. Our room was clean, spacious and had a comfortable bed. Some […] slight confusion in locating the hotel, which is both a Sheraton and Best Western, and has signs for both out front. We booked the reservation under 'Sheraton' but the local phone listing is under 'Best Western'. Private room internet service is $8 per day (advertised as free). There is free WiFi internet service in the lobby by the coffee shop. We were very happy with the room and convenient walking location to restaurants and shopping. There was a large bathtub and a shower in our room. Read more
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Sheraton Pwy N. is a great hotel to stay in"
Great Layout for Suite. One of the most comfortable beds that I have ever slept in.
This guest did not leave a comment.
This guest did not leave a comment.
"I won't stay there again..."
I booked a King-size bedroom and was given two doubles. When I called the consierge, I was told that I had booked the two doubles and they were "running out of room" so they would be unable to accomodate what I paid for. I had to actually show the concierge my email confirming king-sized bedroom in order to switch to a new room. Both rooms (the original […] double they gave me, and the king-sized room) had hair in the tub and did not appear to be clean. One or two hairs is bound to happen, but we're talking about more than 10 pubic hairs in both tubs. It was disgusting. All that had to be done was turn on the shower to wash the hair down! The king bedroom we were finally accomodated with came with an adjoining door to another room where there were teenagers giggling all night until 3 a.m. I called the consierge to have a noise complaint entered and although I was told they would be telephoned, their phone line never rang. I got NO SLEEP at all and was not even able to enjoy the comfortable bed, which was the only reason I booked with Sheraton. If you want a clean hotel room, stay elsewhere. Read more
NEW YEAR PARTY
"Tons of Chinese takeout available"
New, clean and comfortable. Excellent service. Given the fact that it is located in the middle of an office and strip mall jungle, the convenience store and gas station on the premises are a nice touch. Convenience store is very expensive. If you like Chinese food, there is TONS of it around, also an Indian restaurant close by.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
