Sheraton Parkway Toronto North - Richmond Hill / Markham - Richmond Hill

600 Highway 7 East, Richmond Hill, ON, L4B 1B2 Canada
Hotel Info: 866-539-0036
Guest rating 4.3 / 5
93% Recommend
(Neighbourhood average 3.9)
4.3 overall guest rating
Reviewed by 14 guests
Average for the neighbourhood is 3.9
""
09/22/09
43.8447, -79.38125
Hotel coordinates:

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Adults Children
age 18+ 0-17

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Guest review summary

  • 4.3 Average rating: All Trip Types
  • 93% Recommended
  • 14 Reviews
  • 4.4  Hotel Service
  • 4.5  Room Comfort
  • 4.5  Hotel Condition
  • 4.6  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (14) 4.3
Business (5) 4.4
Romance (0) 0
Family (3) 4.0
With Friends (0) 0
All Others (6) 4.3

Overview

Location.
This family-friendly property is situated in the business district, in Richmond Hill. Regional points of interest include Canada's Wonderland and Casa Loma.

Features.
Sheraton Parkway Toronto North - Richmond Hill / Markham has 2 indoor swimming pools and 2 spa tubs . Other recreational facilities include tennis courts, a health club, an outdoor pool, and an indoor pool. The onsite spa at this 3.5-star property offers massage and treatment rooms, facial treatments, and body treatments. Business amenities include a 24-hour business center, complimentary wireless Internet access, meeting rooms for small groups, and business services. Sheraton Parkway Toronto North - Richmond Hill / Markham has a restaurant, a bar/lounge, and a poolside bar. The manager reception is complimentary to guests. Event space measuring 30000 square meters consists of a ballroom, exhibit space, conference rooms, and banquet facilities. The property may provide extended parking privileges to guests after check-out (surcharge). This is a smoke-free property (fines may apply for violations). This property is self-catering. A total renovation of this property was completed in February 2008.

Guestrooms.
Amenities featured in guestrooms include speakerphones, air conditioning, and coffee/tea makers. In addition, amenities available on request include hypo-allergenic bedding, extra towels/bedding, and wake-up calls. Additional amenities offered include minibars and clock radios. 37-inch LCD televisions with premium TV channels and HBO are available in guestrooms. Business-friendly amenities include multi-line phones, desks, and ergonomic chairs. All guestrooms offer kitchenettes with microwaves and refrigerators. Bathrooms feature separate bathtubs and showers, bathrobes, and designer toiletries. Guestroom services include housekeeping. Sofa beds and rollaway beds are available. All guestrooms at Sheraton Parkway Toronto North - Richmond Hill / Markham are non-smoking.

Notifications:

  • Guests must be at least 18 years old to check in at this property.
  • There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • Onsite parking is free for guests only for the duration of their stay.
  • Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

    • Pets: CAD 100 per stay

    Why book with us?

    • Hotels.com doesn't charge cancellation fees
    • We're just a phone call away: 800-2-HOTELS (800-246-8357)

    Amenities

    Services

    • Airport transportation (surcharge)
    • Arcade/game room
    • ATM/banking
    • Body treatments
    • Breakfast available (surcharge)
    • Coffee in lobby
    • Complimentary newspapers in lobby
    • Concierge desk
    • Currency exchange
    • Doorman/doorwoman
    • Express check- in
    • Express check-out
    • Facial treatments
    • Fitness facilities
    • Full-service health spa
    • Hair salon
    • Health club
    • Internet access in public areas - complimentary
    • Internet access in public areas - high speed
    • Laundry facilities
    • Limo or Town Car service available
    • Massage - treatment room(s)
    • Multilingual staff
    • Parking (free)
    • Parking garage
    • Porter/bellhop
    • Room service
    • Safe-deposit box - front desk
    • Sauna
    • Security guard
    • Self parking
    • Spa services on site
    • Spa tub
    • Steam room
    • Wedding services
    • Wheelchair accessible

    Business & Event

    • 24-hour front desk
    • Audio-visual equipment
    • Banquet facilities
    • Business services
    • Conference room(s)
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Library
    • Meeting rooms (small groups)
    • On-site car rental
    • Photocopy machines
    • Secretarial services
    • Technology helpdesk
    • Technology support staff

    Accessibility Features**

    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • Handicapped Parking
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Rooms (all rooms include)

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Designer toiletries
    • Desk
    • Egyptian-cotton sheets
    • Electronic/magnetic keys
    • Electronic check-out
    • Ergonomic chair
    • Extra towels/bedding
    • Hair dryer
    • High-speed Internet access
    • Housekeeping
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Kitchenette
    • LCD television
    • Makeup/shaving mirror
    • Microwave
    • Minibar
    • Multi-line phone
    • Non-smoking only
    • OnCommand Video
    • Pay movies
    • Phone
    • Pillowtop mattress
    • Premium television channel(s)
    • Private bathroom
    • Refrigerator
    • Rollaway beds
    • Satellite television service
    • Separate bathtub and shower
    • Separate sitting area
    • Sewing kit
    • Signature bedding
    • Sofa bed
    • Speakerphone
    • Voice mail
    • Wake-up calls
    • Welcome amenities
    • Wheelchair accessible

    General

    • 24-hour business center;
    • Air-conditioned public areas;
    • Area shuttle (complimentary);
    • Ballroom(s);
    • Bar/lounge;
    • Billiards or pool table;
    • Coffee shop or café;
    • Complimentary reception;
    • Elevator/lift;
    • Gift shops or newsstand;
    • Meeting facilities size in meters 30000;
    • Number of dining venues 3;
    • Number of floors: 10;
    • Number of indoor swimming pools 2;
    • Number of meeting and conference rooms 35;
    • Number of outdoor swimming pools 1;
    • Number of rooms: 308;
    • Number of spa tubs 2;
    • Number of suites: 81;
    • On-site medical assistance available;
    • Patio;
    • Piano;
    • Poolside bar;
    • Pool table;
    • Restaurant(s) in hotel;
    • RV and truck parking;
    • Shopping on site;
    • Smoke-free property;
    • Suitable for children;
    • Swimming pool;
    • Swimming pool - children's;
    • Swimming pool - indoor;
    • Swimming pool - outdoor;
    • Swimming pool - outdoor seasonal;
    • Television in lobby;
    • Tennis on site;
    • Tours/ticket assistance;
    • Umbrella;
    • Wired (high-speed) Internet access - complimentary;
    • Wireless (high-speed) Internet access - complimentary
    Cash Deposit Required
    Check-in time is 3 PM
    Check-out time is 11 AM
    Pet deposit required
    Pet fee charged at hotel/condo
    Pets accepted
    Small pets only

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Know before you go

  • Guests must be at least 18 years old to check in at this property.
  • There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • Onsite parking is free for guests only for the duration of their stay.
  • Spa information

    Sheraton Parkway Toronto North - Richmond Hill / Markham has a full-service spa featuring massage and treatment rooms, facial treatments, and body treatments.

    Dining

    Sheraton Parkway Toronto North - Richmond Hill / Markham has 3 restaurants serving breakfast, lunch, dinner, and Sunday brunch. Room service is available.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics on site
    • Basketball on site
    • Bowling alley nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Helicopter/airplane sightseeing nearby
    • Ice skating nearby
    • Pilates classes/instruction on site
    • Racquetball/squash on site
    • Running track/path nearby
    • Skiing - cross-country nearby
    • Skiing - downhill nearby
    • Snowboarding nearby
    • Snowmobiling nearby
    • Snowshoeing nearby
    • Swimming on site
    • Volleyball on site
    • Yoga classes/instruction on site

    Guestrooms Guestrooms

    Club 1-2 People

    Hotel Info: 866-539-8117

    All rooms include All rooms include
    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Designer toiletries
    • Desk
    • Egyptian-cotton sheets
    • Electronic/magnetic keys
    • Electronic check-out
    • Ergonomic chair
    • Extra towels/bedding
    • Hair dryer
    • High-speed Internet access
    • Housekeeping
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Kitchenette
    • LCD television
    • Makeup/shaving mirror
    • Microwave
    • Minibar
    • Multi-line phone
    • Non-smoking only
    • OnCommand Video
    • Pay movies
    • Phone
    • Pillowtop mattress
    • Premium television channel(s)
    • Private bathroom
    • Refrigerator
    • Rollaway beds
    • Satellite television service
    • Separate bathtub and shower
    • Separate sitting area
    • Sewing kit
    • Signature bedding
    • Sofa bed
    • Speakerphone
    • Voice mail
    • Wake-up calls
    • Welcome amenities
    • Wheelchair accessible
    Accessibility features Accessibility features
    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • Handicapped Parking
    • In-room accessibility
    • Roll-in shower

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Club King

    Hotel Info: 866-539-8117

    1 king bed. Pillowtop mattress. Signature bedding. Egyptian cotton sheets. Triple sheeting. Down blanket. Down comforter. Sofa bed. City view. Separate sitting area. Desk. Ergonomic chair. In-room safe. 37-inch television. Television - LCD. Television - Satellite service. Cable/satellite TV. Premium TV channel(s). Pay movies. HBO. Multi-line phone. Speakerphone. Telephone. Bottled water in room (complimentary). Microwave. Refrigerator. Separate bathtub and shower. Bathroom telephone. Bathroom scale. Wheelchair accessible. Air conditioning. Non-smoking rooms only.

    All rooms include
    Accessibility features

    Suite

    Hotel Info: 866-539-8117

    1 king bed or 1 sofa bed. Pillowtop mattress. Signature bedding. Egyptian cotton sheets. Triple sheeting. Down blanket. Down comforter. Sofa bed. City view. Separate sitting area. Desk. Ergonomic chair. In-room safe. 37-inch television. Television - LCD. Television - Satellite service. Cable/satellite TV. Premium TV channel(s). Pay movies. HBO. Multi-line phone. Speakerphone. Telephone. Voice mail. Microwave. Refrigerator. Jetted tub. Separate bathtub and shower. Bathroom telephone. Wheelchair accessible. Air conditioning. Non-smoking rooms only.

    All rooms include
    Accessibility features

    Suite 1-2 People

    Hotel Info: 866-539-8117

    All rooms include
    Accessibility features

    Suite 3 People

    Hotel Info: 866-539-8117

    All rooms include
    Accessibility features

    Suite 4 People

    Hotel Info: 866-539-8117

    All rooms include
    Accessibility features

    Traditional 1-2 ppl

    Hotel Info: 866-539-8117

    All rooms include
    Accessibility features

    Traditional 3 People

    Hotel Info: 866-539-8117

    All rooms include
    Accessibility features

    Traditional 4 People

    Hotel Info: 866-539-8117

    All rooms include
    Accessibility features

    Traditional One King

    Hotel Info: 866-539-8117

    1 king bed. Pillowtop mattress. Signature bedding. Egyptian cotton sheets. Triple sheeting. Down blanket. Down comforter. Sofa bed. City view. Separate sitting area. Desk. Ergonomic chair. In-room safe. 37-inch television. Television - LCD. Television - Satellite service. Cable/satellite TV. Premium TV channel(s). Pay movies. HBO. Multi-line phone. Speakerphone. Telephone. Voice mail. Clock radio. Minibar. Microwave. Refrigerator. Separate bathtub and shower. Wheelchair accessible. Air conditioning. Non-smoking rooms only.

    All rooms include
    Accessibility features

    Traditional two double

    Hotel Info: 866-539-8117

    2 double beds. Pillowtop mattress. Signature bedding. Egyptian cotton sheets. Triple sheeting. Down blanket. Down comforter. Sofa bed. City view. Separate sitting area. Desk. Ergonomic chair. In-room safe. 37-inch television. Television - LCD. Television - Satellite service. Cable/satellite TV. Premium TV channel(s). Pay movies. HBO. Multi-line phone. Speakerphone. Telephone. Voice mail. Clock radio. Minibar. Microwave. Refrigerator. Separate bathtub and shower. Wheelchair accessible. Air conditioning. Non-smoking rooms only.

    All rooms include
    Accessibility features

    Tradtional King 1-2p

    Hotel Info: 866-539-8117

    All rooms include
    Accessibility features

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Pets: CAD 100 per stay
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
    Prices shown exclude taxes and fees unless otherwise stated.

    Area map

    A short guide to Markham - Richmond Hill

    North of Toronto, Markham remains its city status (and not one of a suburb). It is one of Canada's fastest-growing cities due to a large number of high-tech firms in the area. Richmond Hill, a suburb north of Toronto, is another rapidly growing Canadian city due to the area's booming economy and because of immigration. It boasts a Hebrew School, a Hindu temple, and Chinese-language churches.

    see all hotels in Markham - Richmond Hill

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Toronto-Buttonville Municipal Airport (YKZ) - 1.6 miles

    3.0+ mi

    • Pacific Mall - 4.0 miles
    • Toronto Centre for the Arts - 5.6 miles
    • North York Ski Center - 6.8 miles
    • Edward Gardens - 7.8 miles
    • Canada's Wonderland - 7.9 miles
    • York University - 7.9 miles
    • Downsview Park - 8.7 miles
    • Yorkdale Mall - 9.0 miles
    • Ontario Science Centre - 9.1 miles
    • Toronto Zoo - 10 miles
    • Toronto-City Center Airport (YTZ) - 15 miles
    • Toronto Pearson Intl. Airport (YYZ) - 16 miles
    • Oshawa Municipal Airport (YOO) - 25 miles
    • St. Catharines Niagara District Airport (YCM) - 47 miles

    Reviews

    Sheraton Parkway Toronto North - Richmond Hill / Markham 2009.09.22
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Sep 22, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Sheraton Parkway Toronto North - Richmond Hill / Markham 2009.09.15
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Sep 15, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sheraton Parkway Toronto North - Richmond Hill / Markham 2009.09.14
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Sep 14, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Sheraton Parkway Toronto North - Richmond Hill / Markham 2009.09.10
    Recommended Trip type: Family "outstanding hotel"

    Reviewed by a Hotels.com guest on Sep 10, 2009

    nice hotel

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sheraton Parkway Toronto North - Richmond Hill / Markham 2009.08.20
    Recommended Trip type: All Others "Front Desk"

    Reviewed by a Hotels.com guest on Aug 20, 2009

    We arrived late night and very tired. Upon arrival even we had paid fully in advance for 2 nights, they told us they are sold out and they wanted to give us a room which was not requested by us. Upon consistent request they gave us a room which was not bad.Front desk attendant was not very friendly either.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sheraton Parkway Toronto North - Richmond Hill / Markham 2009.07.29
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Jul 29, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Sheraton Parkway Toronto North - Richmond Hill / Markham 2009.05.06
    Recommended Trip type: All Others

    Reviewed by matthew of sarnia on May 6, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sheraton Parkway Toronto North - Richmond Hill / Markham 2009.04.11
    Recommended Trip type: Business "Classy"

    Reviewed by John of Burlington on Apr 11, 2009

    I loved the professional staff, the cleanliness, the pools, and the free internet service. Topnotch, considering the price.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sheraton Parkway Toronto North - Richmond Hill / Markham 2009.04.09
    Recommended Trip type: Business "Good Convention Hotel"

    Reviewed by a Hotels.com guest on Apr 9, 2009

    I was there for a convention that was going on in the hotel center. It was nice and convenient. My only complaint was no premium chanels like Showtime, HBO etc. I like watching these as I relax in the evening.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sheraton Parkway Toronto North - Richmond Hill / Markham 2008.09.18
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Sep 18, 2008

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sheraton Parkway Toronto North - Richmond Hill / Markham 2008.08.21
    Recommended Trip type: Family

    Reviewed by T of NY on Aug 21, 2008

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sheraton Parkway Toronto North - Richmond Hill / Markham 2008.08.17
    Not recommended Trip type: Family "Needs enhancement"

    Reviewed by a Hotels.com guest on Aug 17, 2008

    The hotel was clean and well maintained, however we were on a vacation and the carpet left much to be desired. The color was very drab and it dulled the ambiance of the room not that the room has any ambiance. The hotel was under renovation, so upon entry there was construction in progress. This is ridiculous for vacationers who came to enjoy the beautiful scenery. There was no free internet acess as advertised, no free refridgerator. If you broke the lock on the one in the room, you had to pay even if you did not use anything. We called for a microwave and was given a dirty one with a very strong odor of caffeine. We had to thoroughly clean it out. The two bottled water left in the bathroom costed $4.00 each if you broke the seal. I would not go back there. I've stayed in much better Sheratons in the USA.I prefer to pay the extra money and go somewhere that when i wake up or enter the room I can see a beautiful scenery both in and out of the room. Not to mention our room overlooked the roof of another part of the building with all the pipes etc.

    Overall Rating

    2.0 out of value="5"
    • 3.0 Hotel Service
    • 4.0 Hotel Condition
    • 2.0 Room Comfort
    • 4.0 Room Cleanliness
    Sheraton Parkway Toronto North - Richmond Hill / Markham 2008.07.31
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Jul 31, 2008

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Sheraton Parkway Toronto North - Richmond Hill / Markham 2008.01.18
    Recommended Trip type: Business "Excellent location"

    Reviewed by JJ of NY on Jan 18, 2008

    Very clean and well maintained hotel. Excellent for business travel. Rooms are spacious, clean and comfortable. Overall I was very pleased.

    Overall Rating

    5.0 out of value="5"
    • 3.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    Enter stay dates for availability (Enter your travel dates)

    mm/dd/yy
    mm/dd/yy
    Adults Children
    age 18+ 0-17