As expected. Room felt a bit crammed but it had everything we needed, so it's as expected.Genuine Hotels.com guest review
"Nice hotel well located"
Hotel overbooked and did not supply room according to reservation and confirmation made via Expedia. Hotel refused to compensate for inconvenienceGenuine Expedia guest review
Hotel is very Nice. great location. Lots of restaurants and great shopping !Genuine Hotels.com guest review
The hotel was awesome, staff helpful and the location was great. Close to the highway and a large shopping center right next door.Genuine Hotels.com guest review
Only complaint was not free wifi. Buffet breakfast eggs were a bit undercooked but there was a lot of choice and the rest was good.Genuine Hotels.com guest review
"worth the price not more!"
the hotel was fine, well located, ample free parking, only issues was the a/c unit did not perform well room was at 25.5 C. (it was 31C. + humidex outside) and the windows seal leaked air ... so outside noise from highway was heard most of the night. but our friends in the room across from us did not have any of these issues. yes, i would consider another […] night stay to see if its the same. thank you r. Read moreGenuine Hotels.com guest review
"Hotel close to Shopping Areas"
The hotel and Staff were good. We arrived a bit late and everything was waiting for us.Genuine Expedia guest review
"One night was good enough for me"
To start off the hotel had a wedding reception . The people were noisy and the music from the hall was loud . My girlfriend wanted to take a bath and there were hairs in the tub . The toilet was not clean . The bed was very uncomfortable but the pillows were super great. I am a statehood members at the Sheraton and I have stayed at many of there location […] and never had a complaint but this was my worst stay so far at any hotel. Read moreGenuine Expedia guest review
CLEAN NICE HOTEL CLOSE TO A LOT O STORES AND RESTAURANTS AND ATTRACTIONSGenuine Hotels.com guest review
It was nice stay. I had a room facing the highway which was a noicy all night, while booking do not forget to mention that you prefer room facing shopping mall. The room was clean and comfortable and staff was good help. I will go back with family.Genuine Expedia guest review
"Excellent location - close to a fabulous shopping"
Loved the hotel. It proximity to Carrefour Laval (shopping centre) is truly a benefit. Recommended to all.Genuine Hotels.com guest review
Awesome hotel! Very close to Le Carrefour shopping centre and many restaurants. Really nice place.Genuine Expedia guest review
Kids loved so much the facilities and the swimming pool, my wife and I enjoyed the reception setting and the health club, it was amazingGenuine Hotels.com guest review
I was in Laval for a funeral. The customer service was outstanding! I arrived early at noon and I was able to get my room. This made for a hassle free visit, which was greatly appreciated. The staff was friendly, the buffet breakfast was delicious and the room was beautiful. The Carrefour Laval Mall is just across the street. For all you shoppers, this […] mall is fantastic with high end stores and Simon's department store. Worth checking out! Read moreGenuine Hotels.com guest review
"Average hotel, but noisy"
Hotel was nice enough, nothing remarkable. Very noisy location, right next to major highways. You can hear traffic all night. Also, very noisy guests you can hear through walls and from above. Property in good condition, nice pool, good breakfast. Wouldn't stay here again because of the noise.Genuine Hotels.com guest review
"close to my favorite shopping mall"
perfectGenuine Hotels.com guest review
"Walking distance to the shopping center."
There were several office parties on the night of our stay, making parking very difficult. I suffered a lot of anxiety about my car and whether or not it would still be there in the morning. This worry was compounded by the snow storm and concern for the plows. (I had to park behind the multi-level parking as the other side of the hotel was unbelievably […] full.) The parties also created a bit of noise and disturbances in the hallway. The room was very comfortable and roomy and being so close to Carrefour Laval was perfect for Christmas shopping. Read moreGenuine Expedia guest review
"Very well kept property"
Very enjoyable stayGenuine Expedia guest review
Excellent,,, I like the hotel, I like the neighbourhood... The Sunday brunch was excellent... Nice séjour in this hotel... Rates acessible for all..Genuine Hotels.com guest review
"Good hotel for Laval"
Good hotel if you're staying in Laval. We were on the Club floor and enjoyed happy hour from 5:30 - 7:30 pm everyday ... continental breakfast included. The bar was chill and relaxed and we enjoyed drinks in a good atmosphere. I would reco this hotel if staying in Laval. A lot of restaurants to choose from.Genuine Hotels.com guest review
I stayed at this hotel for two days for a conference. The room was really clean and the bed very comfortable. They had good breakfast and the lady (cashier) managing the breakfast was very friendly and helpful with information. The one thing I didn't like much was the noise in the room coming from the nearby highway (Laurentides). The hotel is located […] next to Carrefour Laval Mall, which is good for shopping. Overall, a very great hotel experience. Read moreGenuine Hotels.com guest review
"Very nice hotel"
We had a nice stay at the Sheraton Lava. The rooms were clean. The gym and pool area were also very clean.Genuine Hotels.com guest review
"Nice hotel close to Carrefour Mall"
This hotel is awesome the receptionists were so helpful , the club floor was also wonderful The room was very clean and smelled nice the Spa in this hotel was fabulous I like it very much I would recommend this hotel for my next stay.Genuine Expedia guest review
"Paper thin Walls"
Overall the hotel is well renovated. Clean room, very basic, had better for similar price around same area. The walls are paper thin you can hear outside the highway, not to mention hearing all your neighbors. Pool and spa area is very nice and clean. One thing peeved me, when the pool area is occupied with many people especially couples or adults, […] the 10 pm closing time can be extended slightly to accomadiate the clients. Having the employee standing above you asking you to leave with announcements like 5 minutes left, 2 minutes left, 1minute left, sounds more like a daycare than hotel. Read moreGenuine Hotels.com guest review
Great short stay. Can't ask for more for the money. Very friendly staff and would definitely stay again. Highly recommend.Genuine Hotels.com guest review
"Extremely good hotel service, impressive !"
Excellent hotel service. Professional staff at every aspect. Carry the good Sheraton brand name all the way. Worth the money . Walking distance to a big shopping mall. Love it. Short distance to old Montreal by car. The only down side is the carpet should be changed to keep up with the rest of the hotel facility and staff. The staff are all very friendly […] and professional . Read moreGenuine Hotels.com guest review
"beautiful foyer for events, next to great mall"
the room was fine but overlooked the noisy highway. There were food remnants on the telephone but it was otherwise clean. Well worth what we paid but charged for local calls (haven't encountered that in a long while): seemed a bit 'nickel and dime'ish. There was a great mall next door. The location is probably fine most of the time but local highway […] construction made every trip into Montreal at least 35 minutes (at most 75 minutes). Summary - worth it if you have like driving and get a good rate, otherwise look for something closer to downtown. Read moreGenuine Hotels.com guest review
We've got a king bed which was too soft if more than one person is sleeping in it as you feel every movement. Received different meals than ordered via room service.Genuine Expedia guest review
"Sheraton Laval, recommend"
Lots of road construction and fireworks events meant getting to and from the hotel to downtown was very cumbersome. Check in was arduous and inflexible (couldn't check in early) but the room was great. The hotel is located next to CArrefour Laval, an excellent retail mall with good restaurants just a few steps away that we thoroughly enjoyed (portovino) […] where you bring your own wine. Free parking at the hotel, nice touch. We would go back. Read moreGenuine Hotels.com guest review
We couldn't find a hotel in downtown Montreal, almost all hotels were booked for the weekend. We ended up choosing this hotel knowing is a Sheraton even though was far from downtown, our expectation was high. The air condition in our room was very noisy it was very difficult to sleep, the following morning I complained in the front desk and the staff […] promised that it will be fixed by the time we get back to our room in the evening, it didn't happen. Well, at least I know I will never choose this hotel again. Read moreGenuine Expedia guest review
"An OK Hotel, but could improve."
Great location if you want to stay close a mall, and the subway station is just minutes away (by car). The carpet of our room was quite dirty (it needed a shampoo). Overall a nice hotel, nothing extraordinary. I didn't like that they offer a $ 5 coupon if you decline the cleaning service (if you stay more than 1 night). That made it sound like they […] are desperate to avoid cleaning staff. The $ 5 coupon can be used at the restaurant/bar towards drinks.... No thank you, I was on vacation, and I wanted the room cleaned daily. Read moreGenuine Expedia guest review
The internet service of this hotel was very disapointing, FREE internet service " NOT", the free one which is very annoying and upsetting with Lobby is different service than the Room and you have to connect every single time , otherwise you charge $ 9,95 per day is NOT FREE. There is NO Hotel safe as well and NO Refrigerator. " NO", I will not stay […] at your Hotel again Read moreGenuine Hotels.com guest review
"Not up to expectations"
I would pay more and go somewhere else. Does not live up to Sheraton name. Room was clean but not very clean especially the bathroom, there were some hair and dust on the floor especially in the corners. Exercise fitness room was OK but Jaccuzi was not working and neither was the Sauna room. One of the beds made cracking noise everytime you moved. It […] was cheaper than others but I would pay more and go somewhere better. Read moreGenuine Hotels.com guest review
"Nice and clean"
It's a very nice to stay at this hotel friendly and helpful staff, clean, comfortable, if I'm back to this city I will stay at this hotel againGenuine Hotels.com guest review
I enjoyed my stay, however, I find the hotel does need some renovations. The desk in our room was scratched and stained and this does not leave a good impression. However, all in all, it was an enjoyable stay and I must say, your staff is very friendly.Genuine Hotels.com guest review
Excellent hotel. Convenient. Friendly service. Wonderful massage at Amerispa.Genuine Hotels.com guest review
"Ok, nothing more. Would not go back."
Cold atmosphere. One main resto. Quite expensive for a casual supper or lunch. Items in room OVERLY priced. Water$3+,water for god's sake.Genuine Expedia guest review
"Nice journey to Sheraton Laval"
Good Hotel and sevice. Well located, just near the Highroad. Parking Floor at the Hotel.Genuine Expedia guest review
"Great Place to stay"
Had everything we needed in the surrounding area for shopping and leisure. The room itself was nice and comfy. Hotel had a pool abd workout area. Also, Maids don't bother you all morning to clean your room, get to sleep in.Genuine Hotels.com guest review
"I liked it. feel comfortable."
It's quiet difference from other. I feel very comfortable when I get in. At lobby is big and crowded and nice decoration. Meet many people from different places and I am personally I like thatGenuine Expedia guest review
This is an excellent hotel. Everything was as we wanted. I highly recommand the Sheraton in Laval.Genuine Expedia guest review
"close to restaurants and shops"
They provided us with everything needed for our young grandchildren to be comfortable. The facilities were well maintained and the housekeeping staff did a great job of cleaning up after the kids. We were within walking distance to a huge selection of restaurants and shopping.Genuine Hotels.com guest review
"Would recomand for sure."
Overall we had a great getaway and will for sure go back. Staff was very nice.Pool area is fantastic and very clean and relaxing. Nice lounge and very comfy beds.Genuine Expedia guest review
The only negative thing is there is no free WiFi, you must pay.Genuine Hotels.com guest review
"Very good hotel despite small details"
The pool, spa, and saunas were delightful. It took some time to get some things we asked for however. And the maid was confused at some point.Genuine Expedia guest review
Clean hotel. Friendly staff. Breakfast buffet was very good. I recommend this hotel.Genuine Expedia guest review
"Very nice hotel"
I stayed for a week felt the hotel was very comfortable. Only 2 issues that I had: There were no plugins for laptops or mobile devices beside the beds. Pillows were very uncomfortable.Genuine Hotels.com guest review
"All good, but avoid the so-called ecological progr"
Overall, what you expect from a suburban Sheraton hotel. Don't like their so-called ecological program where they basically offer you not to clean your room at the same cost to you (except for a $5 food voucher for next visit). If truly ecological, it should be cost/revenue neutral for the hotel. This way they just save costs using "ecological purposes:...I […] find this unethical. Read moreGenuine Expedia guest review
"Standard Sheraton up to expectations"
The Club Room is large but almost empty of furniture....We were expecting a separate sitting area, not just more empty space,,,,Good service and clean, what you would expect from a SheratonGenuine Expedia guest review
"Nice Hotel, but needs its own entrance and exit."
Nice lodging, but this hotel needs its own entrance and exit. Too much traffic with the Carrefour Laval shopping centre. Do not arrive or plan to leave hotel when the mall closes, it's impossible!! The facilities are nice and the room was excellent for the price. One thing the Sheraton needs to change is the 10$ charge for wifi in the room. It is offered […] for free in the lobby, but in this day and age, they are behind the times for asking a nominal fee for a service that should be included in a hotel with the Sheraton's reputation and quality. The breakfast buffet looked good for 12$, but didn't actually try it. All in all, would recommend a stay here, just give your patrons wifi in the room for free and you'll be up to par with all the competition who do offer it for free. Read moreGenuine Hotels.com guest review
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