"Good hotel for Laval"
Good hotel if you're staying in Laval. We were on the Club floor and enjoyed happy hour from 5:30 - 7:30 pm everyday ... continental breakfast included. The bar was chill and relaxed and we enjoyed drinks in a good atmosphere. I would reco this hotel if staying in Laval. A lot of restaurants to choose from.Genuine Hotels.com guest review
I stayed at this hotel for two days for a conference. The room was really clean and the bed very comfortable. They had good breakfast and the lady (cashier) managing the breakfast was very friendly and helpful with information. The one thing I didn't like much was the noise in the room coming from the nearby highway (Laurentides). The hotel is located […] next to Carrefour Laval Mall, which is good for shopping. Overall, a very great hotel experience. Read moreGenuine Hotels.com guest review
"Very nice hotel"
We had a nice stay at the Sheraton Lava. The rooms were clean. The gym and pool area were also very clean.Genuine Hotels.com guest review
"Nice hotel close to Carrefour Mall"
This hotel is awesome the receptionists were so helpful , the club floor was also wonderful The room was very clean and smelled nice the Spa in this hotel was fabulous I like it very much I would recommend this hotel for my next stay.Genuine Expedia guest review
"Paper thin Walls"
Overall the hotel is well renovated. Clean room, very basic, had better for similar price around same area. The walls are paper thin you can hear outside the highway, not to mention hearing all your neighbors. Pool and spa area is very nice and clean. One thing peeved me, when the pool area is occupied with many people especially couples or adults, […] the 10 pm closing time can be extended slightly to accomadiate the clients. Having the employee standing above you asking you to leave with announcements like 5 minutes left, 2 minutes left, 1minute left, sounds more like a daycare than hotel. Read moreGenuine Hotels.com guest review
Great short stay. Can't ask for more for the money. Very friendly staff and would definitely stay again. Highly recommend.Genuine Hotels.com guest review
"Extremely good hotel service, impressive !"
Excellent hotel service. Professional staff at every aspect. Carry the good Sheraton brand name all the way. Worth the money . Walking distance to a big shopping mall. Love it. Short distance to old Montreal by car. The only down side is the carpet should be changed to keep up with the rest of the hotel facility and staff. The staff are all very friendly […] and professional . Read moreGenuine Hotels.com guest review
"beautiful foyer for events, next to great mall"
the room was fine but overlooked the noisy highway. There were food remnants on the telephone but it was otherwise clean. Well worth what we paid but charged for local calls (haven't encountered that in a long while): seemed a bit 'nickel and dime'ish. There was a great mall next door. The location is probably fine most of the time but local highway […] construction made every trip into Montreal at least 35 minutes (at most 75 minutes). Summary - worth it if you have like driving and get a good rate, otherwise look for something closer to downtown. Read moreGenuine Hotels.com guest review
We've got a king bed which was too soft if more than one person is sleeping in it as you feel every movement. Received different meals than ordered via room service.Genuine Expedia guest review
"Sheraton Laval, recommend"
Lots of road construction and fireworks events meant getting to and from the hotel to downtown was very cumbersome. Check in was arduous and inflexible (couldn't check in early) but the room was great. The hotel is located next to CArrefour Laval, an excellent retail mall with good restaurants just a few steps away that we thoroughly enjoyed (portovino) […] where you bring your own wine. Free parking at the hotel, nice touch. We would go back. Read moreGenuine Hotels.com guest review
We couldn't find a hotel in downtown Montreal, almost all hotels were booked for the weekend. We ended up choosing this hotel knowing is a Sheraton even though was far from downtown, our expectation was high. The air condition in our room was very noisy it was very difficult to sleep, the following morning I complained in the front desk and the staff […] promised that it will be fixed by the time we get back to our room in the evening, it didn't happen. Well, at least I know I will never choose this hotel again. Read moreGenuine Expedia guest review
"An OK Hotel, but could improve."
Great location if you want to stay close a mall, and the subway station is just minutes away (by car). The carpet of our room was quite dirty (it needed a shampoo). Overall a nice hotel, nothing extraordinary. I didn't like that they offer a $ 5 coupon if you decline the cleaning service (if you stay more than 1 night). That made it sound like they […] are desperate to avoid cleaning staff. The $ 5 coupon can be used at the restaurant/bar towards drinks.... No thank you, I was on vacation, and I wanted the room cleaned daily. Read moreGenuine Expedia guest review
The internet service of this hotel was very disapointing, FREE internet service " NOT", the free one which is very annoying and upsetting with Lobby is different service than the Room and you have to connect every single time , otherwise you charge $ 9,95 per day is NOT FREE. There is NO Hotel safe as well and NO Refrigerator. " NO", I will not stay […] at your Hotel again Read moreGenuine Hotels.com guest review
"Not up to expectations"
I would pay more and go somewhere else. Does not live up to Sheraton name. Room was clean but not very clean especially the bathroom, there were some hair and dust on the floor especially in the corners. Exercise fitness room was OK but Jaccuzi was not working and neither was the Sauna room. One of the beds made cracking noise everytime you moved. It […] was cheaper than others but I would pay more and go somewhere better. Read moreGenuine Hotels.com guest review
"Nice and clean"
It's a very nice to stay at this hotel friendly and helpful staff, clean, comfortable, if I'm back to this city I will stay at this hotel againGenuine Hotels.com guest review
I enjoyed my stay, however, I find the hotel does need some renovations. The desk in our room was scratched and stained and this does not leave a good impression. However, all in all, it was an enjoyable stay and I must say, your staff is very friendly.Genuine Hotels.com guest review
Excellent hotel. Convenient. Friendly service. Wonderful massage at Amerispa.Genuine Hotels.com guest review
"Ok, nothing more. Would not go back."
Cold atmosphere. One main resto. Quite expensive for a casual supper or lunch. Items in room OVERLY priced. Water$3+,water for god's sake.Genuine Expedia guest review
"Nice journey to Sheraton Laval"
Good Hotel and sevice. Well located, just near the Highroad. Parking Floor at the Hotel.Genuine Expedia guest review
"Great Place to stay"
Had everything we needed in the surrounding area for shopping and leisure. The room itself was nice and comfy. Hotel had a pool abd workout area. Also, Maids don't bother you all morning to clean your room, get to sleep in.Genuine Hotels.com guest review
"I liked it. feel comfortable."
It's quiet difference from other. I feel very comfortable when I get in. At lobby is big and crowded and nice decoration. Meet many people from different places and I am personally I like thatGenuine Expedia guest review
This is an excellent hotel. Everything was as we wanted. I highly recommand the Sheraton in Laval.Genuine Expedia guest review
"close to restaurants and shops"
They provided us with everything needed for our young grandchildren to be comfortable. The facilities were well maintained and the housekeeping staff did a great job of cleaning up after the kids. We were within walking distance to a huge selection of restaurants and shopping.Genuine Hotels.com guest review
"Would recomand for sure."
Overall we had a great getaway and will for sure go back. Staff was very nice.Pool area is fantastic and very clean and relaxing. Nice lounge and very comfy beds.Genuine Expedia guest review
The only negative thing is there is no free WiFi, you must pay.Genuine Hotels.com guest review
"Very good hotel despite small details"
The pool, spa, and saunas were delightful. It took some time to get some things we asked for however. And the maid was confused at some point.Genuine Expedia guest review
Clean hotel. Friendly staff. Breakfast buffet was very good. I recommend this hotel.Genuine Expedia guest review
"Very nice hotel"
I stayed for a week felt the hotel was very comfortable. Only 2 issues that I had: There were no plugins for laptops or mobile devices beside the beds. Pillows were very uncomfortable.Genuine Hotels.com guest review
"All good, but avoid the so-called ecological progr"
Overall, what you expect from a suburban Sheraton hotel. Don't like their so-called ecological program where they basically offer you not to clean your room at the same cost to you (except for a $5 food voucher for next visit). If truly ecological, it should be cost/revenue neutral for the hotel. This way they just save costs using "ecological purposes:...I […] find this unethical. Read moreGenuine Expedia guest review
"Standard Sheraton up to expectations"
The Club Room is large but almost empty of furniture....We were expecting a separate sitting area, not just more empty space,,,,Good service and clean, what you would expect from a SheratonGenuine Expedia guest review
"Nice Hotel, but needs its own entrance and exit."
Nice lodging, but this hotel needs its own entrance and exit. Too much traffic with the Carrefour Laval shopping centre. Do not arrive or plan to leave hotel when the mall closes, it's impossible!! The facilities are nice and the room was excellent for the price. One thing the Sheraton needs to change is the 10$ charge for wifi in the room. It is offered […] for free in the lobby, but in this day and age, they are behind the times for asking a nominal fee for a service that should be included in a hotel with the Sheraton's reputation and quality. The breakfast buffet looked good for 12$, but didn't actually try it. All in all, would recommend a stay here, just give your patrons wifi in the room for free and you'll be up to par with all the competition who do offer it for free. Read moreGenuine Hotels.com guest review
Great hotel, in a shopping center parking, the pool, spa, training center is very well design, relaxing and comfortable. Kids and adults loved it. The noise level of the heating system is a little bit too high, but the rest is excellent. Great breakfast buffet for 12$ adults and 6$ for kids. Will go back again.Genuine Hotels.com guest review
"Great location next to beautiful mall"
Great location, quality hotel with modern look and amenities. Only complaint is that smokers - at least 20 at a time - seem to all collect around the entrance. Stinks up your car and clothes and your lungs get it.Genuine Hotels.com guest review
"confortable but noisy"
Stayed there for 1 night. The hotel is Almost on hgwy 15, very noisy but clean and confortable. Also noisy clients were smashing doors all night, could not sleep between 3h00 & 5h00 am.Genuine Hotels.com guest review
"Very, very smelly room"
One of the rooms had a terrible stench that we could stand it. We did call and tell the hotel service about it and they asked if we want to use the air freshener to mask it but we refused. Instead we opened the window all night long. Since we wanted two adjacent rooms so they could not switch us to another room. Hopefully no one else have to stay in […] that room in that condition. It's been a while now but I think it is room 702. Read moreGenuine Hotels.com guest review
"awesome hotel for the price"
First there was free parking.Second the room was very nice and the gym/sauna/pool were excellent. I enjoyed working out Sunday morning to burn some of those calories I accumulated during the wedding ceremony on Saturday. Good Job Sheraton. I might be becoming a regular of Sheraton since my stay at Airport Sheraton in MTL was also excellent.Genuine Hotels.com guest review
"for a short stay"
really appriciate the service of the staff.Genuine Hotels.com guest review
"Can't wait to visit again!"
Sheraton Laval Hotel is fantastic!! The main lobby is beautiful, clean and inviting. There are 4 elevators making wait time minimal. The restaurant's dinner and breakfast were fabulous (especially the dinner buffet, such an array of choices). The staff were always friendly and helpful! Our favourite part of the hotel however, the pool area!! The sauna, […] ice shower, whirlpool tub and best of all the waterfall in the pool!! I can't wait to go back, definitely planning another trip! Also, for those that are looking to shop there is a HUGE mall (apparently the largest in Quebec) right next door. There are over 300 stores and we saw two great restaurants! All in all 5/5 all around for Sheraton Laval Hotel!!! Read moreGenuine Expedia guest review
"Perfect hotel! Clean, comfortable and GREAT staff!"
Hotel was very clean and comfortable. The staff made extra effort to please us and respond to our resquest as quickly as possible. Great service and near commodities and local attractions. Great for shopping as well, right next door to biggest shopping center in Canada "Carrefour Laval"! A+++Genuine Hotels.com guest review
"Good hotel for price"
Used the staff service many time and great service. Pool spa and sauna are awesome. Room service has a 30 minute or free policy... Got it delivered in 32 minute and still paid. Should probly argued more. Overall, had a very good timeGenuine Expedia guest review
"great hotel visit!"
the front desk staff were excellent and most helpful. a true blessing.the rooms were big and very well prepared. after a days in this was heaven. i even found the hotel in a strange city with a foriegn language on the first try. very refreshing visit.Genuine Expedia guest review
"bed not up to Sheraton standards"
I had an enjoyable stay overall - the bed however I did not find comfortable. I have come to expect the beds at Sheraton hotels to be some of the most comfortable - this one was hard.Genuine Hotels.com guest review
Our room overlooked large exhaust fans that ran all night long.. Almost impossible to sleep with the noise..Genuine Expedia guest review
"carpet not clean"
I GOT ROOM # 329 BIG STAIN ON THE CARPET UNDER THE T.V TABEL THE TOILET FOUD ON EASH TIME WE USED ( VERY SLOW TO DRIAN THE WATER WHENE I FLASH THE WATER TANK )Genuine Expedia guest review
Loved the location, less traffic and lots of parking. Beautiful hotel and nice room. We were very comfortable. My 2 year old loved it. She also enjoyed the pool with the running water falling from above was nice. Staff was very friendly and helpful. I would stay here again.Genuine Expedia guest review
It was a great stay, nothing to complain about :)Genuine Hotels.com guest review
Overall decent experience. The pool was always empty so had great time with the kids.Genuine Expedia guest review
"Great restaurants close by"
The club lounge was a good experience. Made life very easy with the family. Love it.Genuine Hotels.com guest review
location was good, but the room airconditioner was very loud .Genuine Hotels.com guest review
we asked for a two beds room, but we had only one bed... we were 3 persons... The employees of the hotel find us a litte bed.Genuine Hotels.com guest review
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