Sheraton Suites Columbus - Columbus

The room was very comfortable and clean. A bathroom door was broken but when reported was immediately addressed. Had to go to the desk as they did not answer the phone from the room. Staff at the desk was not friendly and it almost seemed as if the guests were bothering them. Did not get a warm reception at arrival, when reporting the door, requesting […] towels or when leaving. The pool area is extremely slippery and guests were putting down towels to avoid falling which only created another chance of injury. Am returning to Columbus in July and will choose a different hotel. Read more

Genuine Hotels.com guest review

The room was clean and comfortable although the design with 2doors into the bathroom was odd. Not a lot of light in the room, but the sink area was well lit. There must have been a prom or wedding going o at the time because the place was LOADED with noisy people. Also LOTS of wet, chlorine covered children iat the lobby elevator as the pool is right […] there. We might think about staying somewhere else since there were lots of hotels in that area. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel elevator wait was ridiculous....every time we had to use it. Lobby was very small. Room reserved for our group was too small. Pool was VERY small.

Genuine Hotels.com guest review

The rooms were extremely comfortable - plush bedding. We felt safe in this modern neighborhood. I would stay here again. Price was very fair!! Pleasantly Surprised!

Genuine Hotels.com guest review

here on business frequently, decided to try another hotel in area - staff was friendly & accommodating, service was good, but room was tired & old with a dirty couch. Had buffet breakfast & should have stayed away.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The rooms only had 1 sink. Definitely needed at least 1 more sink.

Genuine Hotels.com guest review

Overall it was a pretty good stay. It was less expensive than some similar in the area. We did feel the bathroom was a little small for our tastes but it was clean and everyone was courteous.

Genuine Hotels.com guest review

everthing we needed ,staff was great and room was perfect

Genuine Hotels.com guest review

Quality of service,excellent , extremely clean room , all around very nice hotel.

Genuine Hotels.com guest review

I was pleasantly surprised that the hotel was surrounded by restaurants of any kind and shopping, I only had to drive 10 minutes maybe to Polaris mall. The room was clean and comfortable. The staff was friendly and helpful, they gave us directions to where we wanted to go. There were so many restaurants around the hotel within walking distance we didn't […] even try out the one in the hotel. we would definately come back the next time we go to columbus. Read more

Genuine Hotels.com guest review

We celebrated our anniversary weekend at this hotel last year and loved it so much that we chose to stay there again this year. The bed is as comfortable as our own at home and the suite decor was restful and elegant. Will definitely stay there again.

Genuine Hotels.com guest review

Ranks in the Top-10 Most Comfortable Beds I've ever slept in. Will be "My Hotel" whenever I'm in Columbus.

Genuine Hotels.com guest review

Check was easy, quick and friendly. Room was clean and spacious. Surrounding area is upscale with great shopping and lots of restaurant choices.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was very nice, located close to stores, attractions, resturaunts and the highway. The onsite bar and resturaunt was uninviting and priced too high for what was offered. There was not even complimetary coffee in the lobby.

Genuine Hotels.com guest review

The rooms and amenities were very clean and organized, the front desk staff very friendly and went out their way to get what we wanted. Room service staff got our breakfast order wrong, but friendly, no self serve laundry, had to go next door to use washer and dryer.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is the best-valued hotel in north Columbus. We've tried them all (we have family in Columbus), but we keep coming back here. The perfect hotel for families.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is the second time we have stayed at this hotel. The staff are always wonderful and go above and beyond to make sure that everything is taken care of for us. The only complaint i had was the pillows were either too thick or too thin, but that's really not even a complaint (just suggesting you might want to bring your own if you're used to one specific […] kind like we are). Read more

Genuine Expedia guest review

We were pleasantly surprised by the cleanliness of the room. We also like that it had a fridge in the room. We will definitely stay there again!

Genuine Hotels.com guest review

Have tried most hotels in this area (many trips) and this is best in terms of layout, amenities, has a bar and restaurant. Just ask for a room not facing the highway.

Genuine Expedia guest review

The hotel was updated on the surface, however vents were filled with accumulation, towel hanger was rusted and flimsy, and the bed springs creaked every time I moved. I could have stayed in an economy hotel for less money with these accommodations. I will never stay here again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The suite was small but nice and completely updated and clean. There was no fan in the bathroom though. Also, we had to pay for wi-fi service in the room and there was no continental breakfast included. The hotels around the Sheraton offered free wi-fi and breakfast - the Sheraton needs to change their policies and start to compete with the other hotels. […] I doubt we will stay there again. Read more

Genuine Hotels.com guest review

My husband and I stayed here for the weekend with our 2 1/2-year-old and 3-month-old daughters and had a great experience. The separation of the living and bedroom areas by French doors was nice for putting the kids to bed in a quiet space while we stayed up for a while. Although, the bedroom was crowded with a king bed and two cribs! The only minor […] disappointment was that the 'heated' indoor pool was freezing! We ended up swimming with our toddler in the hot tub, which was great for our needs, but probably disappointing to those seeking a hot tub, as it was merely warm. Read more

Genuine Expedia guest review

Very nice ...only wish it could have been longer

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

If you are looking for an above average hotel/suite that is close to it all this is it. I stay here every month due to the proximity to restaurants, bars-pubs, Worthington, shopping and recreation and because it never disappoints me. Clean rooms, friendly staff and free wi-fi make it a perfect place for my home away from home!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was good. We had great service and good response to any concerns. The lavatory sink was clogged when we checked in. We didn't have a chance to mention it until check out because of the busy weekend we had. Due to other service we received, I am sure they referrenced the issue as soon as we reported it.

Genuine Hotels.com guest review

The room was comfortable but noisy. I was placed by I 270 and you can hear every truck that passes by. I noticed someone had scratched graffiti on the elevator panel. I am surprised that management has chosen to leave it there instead of replacing the panel. It can't be too expensive. I would also do something with the bar/lounge area. It is lacking […] "warmth". The staff was genuinely friendly and helpful. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I would stay there again but I wouldn't eat there. Breakfast buffet was cold with some items feeling refrigerated. Rooms are clean and comfortable. Parking is tight.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was quite comfortable and the front desk staff was very friendly. The coffee pot in our room quit working, so I called guest services and they brought us a new one within minutes. Great stay.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was a great hotel. Very very pleased with the room size, comfort, quietness and hotel staff.

Genuine Hotels.com guest review

The staff was not cooperative. This hotel is very mean and greedy. They try to rip you off by every possible means. I ordered breakfast, and the price was $17.5 according to their menu (which was expensive for what we got). Nevertheless, I received the breakfast with a bill for $25.63! (they added some weird fees including $2.75- delivery charge!). According […] to the hotel info, there should be a laundry service on site. There was not. according to the hotel info, there should be free internet access. It was only available in the lobby, but you have to pay $10 per day to access it inside your room. If you want to print something using their business center, you are allowed for two pages only!!!! Read more

Genuine Expedia guest review

Nice hotel, clean , comfortable room. Friendly staff. Conveniently located to access the highway. Right next to a movie theater and restaurant which was a big plus. Nice hot tub and pool area. Good place to relax.

Genuine Hotels.com guest review

The hotel room was exactly as promised, so that was the main reason we chose this hotel. The only negatives were the location, about a 20 minute drive from everything. The hotel is located in plaza with other hotels, so not very aesthetically pleasing.

Genuine Hotels.com guest review

Great stay, will stay here again next time I am in the Columbus/Worthington area.

Genuine Expedia guest review