"Only one concern The foldout bed!"
The fold out bed had the worst mattress we've ever slept in. It was extremely thin and bumpy as the bars cut across the Centre of mattress. We could not get a good night sleep. I highly recommend upgrading those mattresses. Otherwise we ha an excellent stay and would definitely stay at this hotel again, but not on one of those fold out beds!! Thank […] you Marie Read moreGenuine Hotels.com guest review
"Cozy and classy"
We love the the layout of bedroom plus suite. It is so cozy and luxurious feeling. The bathroom was great and love the shower pressure. We enjoyed some lovely meals at the irish pub, and also in the other bar...two distinct ambiances. We will definitely return to this hotel. Love the location along the Bow River, and near all the shopping and resta […] urants! Read moreGenuine Hotels.com guest review
"Very comfortable and convenient."
We booked a "newly renovated" room so it was more expensive but it was clean and modern enough. It was walking distance to restaurants and the park.Genuine Hotels.com guest review
"Excellent service and staff experience"
No complaints at all, great experienceGenuine Hotels.com guest review
"convenient location, great service"
We stayed at the Sheraton prior to and following a tour of the Canadian Rockies. The location was excellent, situated close to restuarants, coffee houses, Prince's Island, and the train station. The service was great and everyone was friendly and helpful. I would stay there again.Genuine Expedia guest review
"poor internet connection"
Now a days charging customers to connect to internet is unbelievable. After paying then the internet service is too slow unless you pay more to get the faster connection. feels like nickel and diming us.Genuine Hotels.com guest review
From the time that you arrive, the staff welcomes you and is there to handle all of your needs from basic needs in your hotel room to inquiries about where to enjoy a meal or things to do in and around town depending on your party's needs.Genuine Expedia guest review
"Big beautiful room"
We stayed in a king suite which was very comfortable and clean. The halls are a little noisy from the sitting area, but couldn't hear a thing from the bedroom. The pool and spa was good, great for kids with a water slide, and there are adult only hours.Genuine Hotels.com guest review
Not bad hotel great service but under construction was a bit noisy. Breakfast is brutally expensive an pool was freezing won't stay there again cause of thatGenuine Hotels.com guest review
"It did the job."
The people were very nice and the room was too. We were a bit challenged with parking. Their under ground lot was full. Along with the area in front of the hotel. We ended up having to take everything out of the car from a 3 week road trip, and then go fine street parking in sub zero temps. And that was after a very long day on the road.Genuine Hotels.com guest review
"We will never be back"
The hotel appears top notch. Classy and pristine. We quickly realized that we were nothing but a number.. After being given incorrect directions to the pool area, twice.. a staff member finally walked us most of the way to a remote, out of the way location. The television in our room did not work. We awoke in the morning to find an invoice under the […] door. The hotel tried to double bill us! For parking, they expected us to pay twice! and they said that they did not receive a payment from Hotels.com. After multiple calls and a long wait, they finally rectified the situation. This hotel does not even offer you a free coffee in the morning.. We will never recommend nor go back to this place. Read moreGenuine Hotels.com guest review
It was nice although it was under construction. Did not know that until after checkinGenuine Hotels.com guest review
the service in front desk is the bestGenuine Hotels.com guest review
"Convenient and well-maintained"
The hotel itself is quite nice: the decor is a bit dated but it's been well maintained. Service was quite good, though the valet parking is pricey at $27 per day. The location is pretty convenient: next to a park, a small "mall" with some shops and a couple bars. Also connects to Calgary's above-ground walkway system (+15) which is very convenient during […] winter. Read moreGenuine Hotels.com guest review
"Not as close to Spruce Meadows as we thought"
Just a couple things with the hotel, the shower didn't drain and the toilet didn't flush had to take the cover off to flush it.Genuine Hotels.com guest review
I have visited Calgary 3 times for business and the Sheraton was far and away the best hotel. Even paying considerable amounts for my previous stays, I had developed low expectations for Calgary hotels. But the Sheraton was very comfortable and full of amenities at a reasonable cost. It will be my first choice in the future.Genuine Expedia guest review
"The Best for a Great Rate"
In the middle of Calgary but easy to get to, a five star hotel with all the amenities. Three restaurants to pick from and the Irish Pub was great. Would stay here again for the comfort, convience, and service.Genuine Hotels.com guest review
The staff could not have been nicer. Great location.Genuine Hotels.com guest review
"Quite ok, good standard for Calgary."
I am regular visitor to this hotel on business. Overall good Sheraton standard, but do not expect anything extra. After several times spent there I found a better hotel in Calgary - Le Germain. But if you do not get annoyed by 'traditional' furniture and standard look as everywhere else - go for it, especially that this is a suite hotel. Good location […] - perfect for a walk in the park and along the river. Read moreGenuine Expedia guest review
"Good Hotel, Good Location"
Clean up to date rooms, great location. In the area of the Island, parks, and an easy walk to river cafe.Genuine Hotels.com guest review
"cheaper than shell corporate rate"
I had a meeting with shell and the rate was extremely highs but still cheaper than shells corporate rate whish was what the other attendees had to pay. I have stayed here many times and prefer it to the westin.Genuine Hotels.com guest review
"Quite expensive but great hotel"
The hotel is at a great location for business meetings. It has a great service and nice bar.Genuine Hotels.com guest review
"I would stay here again"
The hotel was in proper order and the staff was friendly. The room was very small and the extra costs for everything were irritating, but overall, the experience was nice and the hotel was maintained well. The proximity to downtown and the good restaurants was definately a plus.Genuine Expedia guest review
"can't say enough great things about this hotel"
This as truly a fabulous stay. The staff are professional, helpful, and courteous, and operate at a level close to a 5-star hotel. The rooms are clean, all as suites and quite spacious, and sound overlook the fun eau Claire market (odd number rooms). Pool was clean and next to a jacuzzi, outdoor deck, and air-conditioned modern exercise room. Valet […] is the only choice of parking at $28 put 24 hours, but a bargain compared to the street parking prices. Would viber to return!!! Read moreGenuine Hotels.com guest review
"Great Family Hotel in Calgary"
Location of this hotel is great as is the suite configuration for families. We had a typical suite - small living area separate from 2 queen beds. Location gives you access to the river trails, the island park, and the Eau Claire Market. Connected to the hotel is a fun Irish pub.Genuine Expedia guest review
"Great location with options"
Great location, plenty of restaurant options and walking distance to all downtown destinations. Concierge was excellent!!!Genuine Expedia guest review
Staff was extremely friendly and accommodating during our stay. Location is excellent.Genuine Expedia guest review
"Sheraton Eau Claire Calgary"
Lobby under construction - jack hammers run all day. Hotel should have been closed.Genuine Hotels.com guest review
"Not worth the money"
Disappointed for 700 bucks thought the room would be way nicer.other then that it was ok.would I stay again noGenuine Hotels.com guest review
Excellent customer service and location was great.Genuine Hotels.com guest review
The room was a bit warm and we couldnt seem to turn the temperature down so we had to keep the window open the whole time.Genuine Hotels.com guest review
I really enjoyed my stay!Genuine Hotels.com guest review
great spot for a weekend get away.Genuine Hotels.com guest review
There was a fire downtown so we didnt have cable to watch... They didnt do anything to accomodate us... A free cookie, something, anything! Also we were new to calgary so we asked concierge a good place to eat.. She said ox and angelas... Worst food i ever had in my life... Plus super pricey.. I went back to say not to tell people to go there.. My son […] had fried chicken, even that was bad.. How do you screw up fried chicken?! Anyway due to service, or lack thereof... I wouldnt go back.. To sheraton or ox and angelas...Rooms were noisy but they were clean. Read moreGenuine Hotels.com guest review
Very good, food was excellent and the Irish Pub very nice!Genuine Hotels.com guest review
Very good. One MAJOR complaint - the coffee in the room. Terrible set up. Coffee discs for a much larger pot. You have to fold it, and then try to stuff it in the basket. Terrible Terrible.Genuine Hotels.com guest review
"Just one night"
I booked a double queen suite online and when I arrived he said that I booked a king room...so I had to make sure again that I was getting a double queen room. But other then that no real troubles. Suite was small and tight but overall really clean and nice decor (even for not being in the upgraded room.Genuine Hotels.com guest review
The beds were very uncomfortable. Noise between rooms was louder than expected.Genuine Hotels.com guest review
"great location downtown calgary"
walking distance to shopping, excellent restaurants, calgary tower and the parkGenuine Expedia guest review
"Wonderful downtown hotel"
The staff in every department were fantastic. Beautiful and well supplied rooms. Comfortable beds! Worth every penny! Stayed an extra night!Genuine Expedia guest review
"Thinking of moving in"
Yes I would like to live there .Genuine Hotels.com guest review
"Diamond in the downtown"
Fantastic place to stay. Valet was very accommodating for high end vehicles. Welcoming entry and friendly staff. Rooms are newly renovated and the split between living area and bedroom almost feels like a home away from home. Beds are crazy comfy and outfitted with all you could ask for. The pubs in the hotel are a nice touch and the entire area nearby […] is a hot night spot for a younger crowd. My wife and I had a great time in this beautiful hotel. Need to stay longer next time to really enjoy all there is to offer Read moreGenuine Expedia guest review
It was an awesome place that was in a great part of Calgary. Amenities were close by and the pool was great for young kids as there was a fantastic water slide. Would go back anytime.Genuine Expedia guest review
"In town for a night to get away from the kids"
Great location, very clean. Lively pub on the main level. No free wifi and no air conditioning (or maybe it just wasn't working). Very solid choice for a nice night out with my wife.Genuine Hotels.com guest review
It was close to downtown, but also close to the river and had a beautiful park right beside it, as well as a little market, and joeys restaurantGenuine Expedia guest review
Hotel was very nice and clean. The rooms were spacious. Overall the Hotel staff were very good in all aspects with the exception of the check in desk. While we checked in the female gave us attitude and through her responses to our questions was given the impression that because we booked using a third party and not directly with Sheraton we were not […] treated like Sheraton guests. Didn't realize there should have been a difference. Read moreGenuine Hotels.com guest review
Hotel was in a good location although lots of construction downtown (maybe post flood rebuild ing???). Was looking forward to the pool and slide with my daighter but the pool deck was very dirty... as everyone was wearing their shoes in. And there were no towels poolside even though I called down ahead of time to confirm. Stayed on the 5th floor maybe […] pre renovations so decor a little dated but very comfy bed. Morning buffet was good but a bit on the heavy side light on veggies and fruit. Staff all friendly, car valet service no issues. Read moreGenuine Hotels.com guest review
"Old and tired"
I have been an SPG member for years and it was the worst experience I have had in a Sheraton hotel. The place has a mouldy musty smell which is pervasive in the rooms. The front desk staff although helpful, have no clue. The valets scratched my car and the manager deflected responsibility. The only helpful person was a porter who went above and beyond […] his job to be helpful. I will not stay there again. Read moreGenuine Expedia guest review
"Nice Hotel, downtown Calgary"
Nice hotel, but room is quite small for family of 6. Sofa bed was not made up and no bedding was provided in room, resolved quickly by housekeeping. Overall a nice place to stay, especially for 2 or 4, for 6 the room is full.Genuine Expedia guest review
"Reconsidering expedias choices"
Room was wrong & took over 2 hrs for them to clean us a new one. Loud music in lobby due to wedding up in banquet hall gave us headaches while waiting for room. Roo was ice and beds were beautiful, but extremely uncomfortable to sleep on. Overpriced room service menu with items not available due to daily high demand? I would say prep extra if you know […] this is a daily concern! No convenience stores anywhere close so unable to get anything till morning except what was stocked in the room 3.75 for a 1.00 bag of licorice Billed for phone call but did not even use the phone and they said it was to a 1-800 # which should have been free!!!! called to get towels brought to the pool....that took them over an hour to do! Read moreGenuine Expedia guest review
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