I've stayed at a variety of hotels. the service, location & style/cleanliness were excellent. They were very accommodating to my needs & highly recommend staying here. I hope all Sheratons will be like this.Genuine Hotels.com guest review
Very nice place however making parking mandatory valet with no alternative was a letdown. Other then that it was a pleasant stay!Genuine Hotels.com guest review
Location Location All great restaurants close byGenuine Expedia guest review
"Excellent location and service, spacious suites"
Great location located right next to shops, theatre and trails. Excellent service, valet parking can be expensive but you can also park in the IMpark lot across the main doors overnight for only $3.15, catch is that it expires at 6:00 am the next morning so you will need to buy another ticket or move your car. Valet gave me this tip since I had a Thule […] box and couldn't fit in their underground parking. They put all of their oversize cars in the same lot. Read moreGenuine Hotels.com guest review
"Excellent Hotel, just a little noisy"
Perfect stay. It would have deserved full scoring if there was not the inconvenient that it was a little noising duiring the night due to some outside construction activities in an adiacent area. Not too bad but a little annoying. Anyway my family was quite pleased with the stay: the personnel is very kind and professional and the rooms quite comfortable. We […] also tried the restaurant for dinner: it turned our quite good and reasonably priced,,,, Read moreGenuine Expedia guest review
The view of the river and princess island was great. The proximity to restaurants and cinema was excellent.Genuine Hotels.com guest review
"Two nights; excellent stay"
Very friendly staff. Up to date furnishings. Comfortable bed. Excellent quiet location on the edge of downtown. Walking proximity to restaurants and shopping. Love the pub downstairs (live music and excellent atmosphere). It's what you would expect from the Sheraton brand.Genuine Hotels.com guest review
"Will defiantly re book!"
Every staff member knew us by name which was very pleasant, everyone was always happy and eager to help! Valet parking was a great asset, especially being downtown. The rooms were very nice, clean and comfortable. I recommend this accommodation to anyone! Including those with pets :)Genuine Hotels.com guest review
My husband and I enjoyed our little weekend getaway in Calgary. We booked a corner king suite at the Sheriton at Eau Claire and it was a very comfortable room. The hotel has extremely friendly and professional staff. There was a variety of restaurants to choose from in the are but our favorite was the Irish restaurant, Fionn MacCool's, just off the […] main lobby of the hotel. Read moreGenuine Expedia guest review
"Sheraton Eue Claire - comfy as always"
Great place to stay. Comfy beds and awesome suites! The staff were not as friendly as in past stays at this motel. Valet did not seem as happy and helpful as usual. We have stayed here many times always loved the friendly staff. This time both the front desk, valet and concierge were not very helpful or happy.Genuine Expedia guest review
When I called hotel to advise them that we won't be checking in until later in the evening the front desk girl Molly laughed at me on the phone. It was unprofessional and rude if she was laughing at me. All the other staff were wonderful. Regardless very nice hotel and would stay again.Genuine Expedia guest review
Ten outta ten!Genuine Expedia guest review
Service in the hotel was and always has been great. The room decor needs to be updated. Was also not impressed that there was no self park and had to pay $28 for valet parking. Not a huge deal but the little things like that add up. Great location so we would maybe stay here again but don't expect too much from it.Genuine Hotels.com guest review
"Quick city visit for business"
Excellent room and the bed was very comfortable. Staff was very friendly and helpful. On site restaurant had good food reasonably priced.Genuine Expedia guest review
"Perfect except for the breakfast buffet"
Everything was great... But wish the Buffet began at 7:30 am instead of 8:00 am. We had to be at our competition for 8:30, so couldn't participate in the buffet.Genuine Hotels.com guest review
I am booking this hotel again. Went to Calgary for a girls trip and it was fantastic. The hotel is beautiful and the staff is wonderful! They opened the hot tub at 2 am for us to use!Genuine Expedia guest review
Fantastic location and very friendly staff.Genuine Hotels.com guest review
"Nice hotel in the heart of Eau Claire."
Staff was great, helpful and friendly. Rooms are nice and clean. The hotel is right in Eau Claire one of the nicest area in Calgary.Genuine Expedia guest review
Upon arrival we were greeted but valet staff, warm and welcoming. Was greeted once again once inside the hotel at the front desk. Was upgraded to a King Suite. The room was stunning. Made for a wonderful setting. The pub was very busy on a Friday afternoon but good food and service. The rooms was very clean and the beds at the ALL Sheraton's are amazing! […] My favorite! Overall a wonderful stay - would go back again and we live in Calgary Limits!!! Read moreGenuine Expedia guest review
"The Sheraton Staff Really made my Stay"
I enjoyed the stay and thought it was good value for price. The pull out sofa bed was HORRIBLE because the mattress was old and thin and the springs were very evident. But the staff were helpful and kind and the door men were friendly and had great sense of humour!! We would stay again I just hope they get new Sofa Beds soon.Genuine Hotels.com guest review
Great stay! It is important to note that parking is a bit difficult here. We had visitors turned away because they couldn't park. Loved everything else!Genuine Hotels.com guest review
"Terrible Service, Free WiFi NOT really Free"
I will not stay there again. The service was terrible and they over charged me.Genuine Hotels.com guest review
"Great Get Away Location"
Slipped away for a weekend and the hotel, shops and restaurants in the area where great! You can't beat the suite set up in the hotel and not to mention the service was great! We'd be happy to go back again!Genuine Hotels.com guest review
"The BEST hotel in Calgary!"
The Sheraton Suites Calgary Eau Claire is an exceptional hotel. From pulling up outside the hotel, we were greeted by the valet parking (reasonably priced). The check in was swift and very professional. The room was very spacious and spotlessly clean. The beds and pillows were super comfortable and the bed linens were immaculate. We made use of the […] swimming pool and hot tub, which were both excellent as was the gym and changing facilities. There are some lovely bars and restaurants close by and the hotel is a short stroll from the river...what a plus! The overwhelming reason we chose this hotel was due to the fact it was "dog friendly" with no additional costs. It was a perfect stay from beginning to end. We have stayed at nearly all the larger hotels in Calgary, including the Fairmont Palliser, Marriot, Sandman Signature, etc., and the Sheraton Calgary Eau Claire was by far and away the BEST hotel in all aspects. Our famliy will be visiting from the UK next year and I will be booking 15 rooms at this hotel for their stay as we were so impressed. Thank you Sheraton Eau Claire. Read moreGenuine Hotels.com guest review
"Roughriders vs Stamps trip"
Great week-end overall, great football game (other than the Riders losing).Genuine Expedia guest review
"Trying to nickel and dime gives cheap feel"
Charging for daily wifi ($12) and them giving a poor quality and asking visitors to pay $24 dollars per day is in poor taste. Gives the feel of a cheap hotel that is trying to bleed you of extra cash. It's okay to just charge up front in initial price as this feels more genuine and honest. Bad business practice. Staff at front desk not polite or helpful. Needs […] to decide on image. Either a nice hotel with prices included and staff that are very accommodating. Or a cheap hotel that try's to squeeze extra money with disinterested staff. Juxtaposition is confusing. Read moreGenuine Expedia guest review
"Very Nice, WOW!"
Stayed one night at the hotel, and went to the hockey game.Genuine Expedia guest review
Booked a room with a king size bed but got told I asked for 2 queens. Shower clog was broken, had to shower with water above my feet. Clean and near suite. Nice view of downtown. Wi-fi isn't free, which is uncool.Genuine Expedia guest review
"Could not have been better!!"
Loved this hotel and would highly recommend it to families. The staff, from the front desk, to the bellmen, to the concierge, to the room service delivery people were very friendly, accommodating and especially kind to my 3 year old grand daughter. The suite was perfect, clean, enough space, and I got an amazing rate. The area had a lot of restaurant […] choices and a lot of cute shops. Read moreGenuine Hotels.com guest review
"Super hotel close to all town centre amenities"
Have stayed here on numerous occasions and have never been disappointed. Clean, smart, roomy, convenient for downtown, close to excellent restaurants. Very pleasant experience on every stayGenuine Expedia guest review
"High End Luxury Hotel"
The beds are heavenly with lots of fluffy pillows. The suite was a bonus for the early risers. They can go into the other room without disturbing the sleepers. Close to everything and parking across the street was reasonably priced. $4.40 for two days on weekends.Genuine Hotels.com guest review
"no morning coffee :("
everything was wonderful except the coffee maker did not work. IO love being able to open the window for air at night, the humidifier was pleasant.Genuine Hotels.com guest review
"Nice location. Good value for the money."
We had a nice one bedroom suite but it was a little dark due to the direction it was facing (west facing a high rise). The only thing I would really fault was the lack of a room safe. My husband and I both had our laptops and passports with us (we were en route to Europe) and we either had to drag them around with us or hide them in the room. I was […] really surprised given that Calgary gets so many business travellers. Also, room safes are pretty standard nowadays. I thought the decore was a little dark but tasteful. Super comfy beds. Helpful staff. Read moreGenuine Expedia guest review
"Great location, no discernable flood damage"
The hotel staff were very nice and helpful, we stayed for only one night leading onto a holiday Monday and rather than charge us for the valet service, the gentleman advised us that we could park on the street for free since the following day was a holiday. We thought that was pretty great. The gentleman at the front desk also gave us a free upgrade […] for the evening, the room was cozy and very nice (king suite with a jacuzzi tub). The only tiny complaint we had was that we thought the swimming pool could have been a couple of degrees warmer, but all in all this hotel was great and I would stay there again. Read moreGenuine Expedia guest review
"Excellent friendly staff"
As a family of four, we travelled a few hours for a thangsgiving visit with the in laws. When it was apparent we would be at dinner longer than expected I called the hotel to give a heads up on a late check in. The gentleman who helped me was friendly and after signing up for a hotel card, we were also offered a late checkout, probably the greatest […] thing for our family. Upon check in, at 10pm, I was told we were upgraded to a jaccuzzi suite. At first i thought awesome, but the pull out couch was very uncomfortable for the kids. The kids had a blast in the pool, as I wished I had brought my runners to have a go in the beautiful work out room. All in all, a great weekend! Read moreGenuine Expedia guest review
Excellent! Thank you for the terrific room and great service!Genuine Hotels.com guest review
"Lovely, comfy rooms, great location! Steep extras"
Stayed here for one night for a friend's wedding and reception at the hotel. The reception room was beautifully put together however the food was horribly bland (hors d'oeuvres were really yummy though, and really varied and unique). As for the room, it was so nice and comfortable, lot's of space with the bedroom separated from the main room by french […] doors. And a ridiculously comfortable bed as well! I wanted to steal the pillows (but didn't :D) The staff were very friendly, particularly the valets. My one complaint would be the extra charges for valet and WiFi though. $26 a night for valet is crazy, especially when there are no other options (eg: self-parking) it's either valet or nothing. For some reason we didn't get charged for valet the night we stayed which was great but I have no idea why (maybe some special going on or a long weekend deal?). As for the internet charge-it's roughly $12 a NIGHT for the privilege of connecting to their WiFi. This is just pure money-grabbing. I've stayed at a lot of hotels, and some very nice ones and can't recall being charged for this at any of them. Other than those two things I highly recommend this hotel! Great location as well being right downtown and just yards away from Eau Claire/Prince's Island Park. Read moreGenuine Hotels.com guest review
"Fastest waterslide in town"
Great room-very clean and comfortable, friendly staff, great location. Can't believe this was the least expensive option downtown for the night!Genuine Hotels.com guest review
"Excellent hotel in the heart of Calgary"
We booked this hotel on a whim for a weekend getaway with our 4 year old. We were not disappointed. The hotel is luxuriously appointed, our room was literally SPOTLESS clean, and we could not ask for a better location. I liked the fact that our room attendant left a card with his name and photo so that we knew who was taking care of us and we could […] spot him and say hello and thank you. The suite was well-appointed and the fact that there were two flat-screen tvs was very convenient, given the fact we had no desire to watch the same shows as our daughter! The pool was great and immaculately clean.The location is perfect - basically 30 seconds from Eau Claire market, Prince's Park, and Chinatown. It was an awesome experience. The front desk staff was also very helpful, though the poor doormen and valet parking guys looked stressed out. My only gripe is that the charges for wireless internet are really nickel and diming. What hotel charges for wifi these days, especially when it is such an essential？ I was not impressed with this at all. Almost $20 for a day of wifi? That's rather gross, considering the rates at this hotel. This sort of took the shine off for us. Read moreGenuine Expedia guest review
Great view, service and the rooms are fantastic. We would definitely stay there again.Genuine Expedia guest review
"Nice Hotle close too all amities"
perfect, front desk was excellent no complaints would stay again.Genuine Expedia guest review
Very nice room for family.Genuine Hotels.com guest review
Looks beautiful at night, with all the little lights. Room was nice and comfortable, easy to check in, the only bad thing was the hotel forgot to bring our car around, so we waited an hour for it.Genuine Expedia guest review
"Wonderful hotel but don't order room service"
Great place but room service is overpriced and food is not good at all.Genuine Expedia guest review
"we were there to see our new grandson."
We decided to stay in the Sheraton Eau Clair because we did not want to be underfoot with new parents We have stayed there several times, we love it. it is close to restaurants and easy to get in and out of town Our kids live with in a ten minutes drive so we could visit a couple of times a day. loved the hotel staff, they asked about our new baby. […] very appreciative of the interest. I think Sheraton is our favorite home away from home. thanks Read moreGenuine Expedia guest review
"Great downtown location"
We love the fact that the hotel is close to a beautiful park along the river so we could take advantage of the great weather and go for walks. Hotel has suites, which are great when you travel with kids.Genuine Expedia guest review
Very comfortable in the Jr. Suite. Hot tub and pool were great. Everything was clean, everyone was friendly, the Irish pub downstairs was a blast. And, we were not charged the pet fee even though we had our little dog with us. Would definitely stay there again.Genuine Hotels.com guest review
very comfortable stay. We reached the hotel about 2 hrs before check-in time, and the lady at the reception desk welcomed us and said she could give us a room right away. ( We were going to leave our luggage with the porter and come back later in the evening to check-in.) What a pleasant surprise! we were so delighted. We checked in, spent some time […] at the indoor pool and hot tub, and enjoyed the water slide. Overall it was a very nice stay, and the beds were very clean and very comfortable. We would certainly come back. Read moreGenuine Hotels.com guest review
"Extra charges for more than 2 adults??!!"
Don't know why they would charge for more adults, especially we did not receive anything extra for a 3rd person! Only 2 coffees, 2 cups, towels for 2, etc. Plus we stayed in a 2 room suite which accommodates up to 6. Plus, this hotel is described as "view of the river" and we faced the parking lot for Eau Claire area. We could hear the outside partiers […] from our room...as we were on the 3rd floor. Cannot figure out why this hotel would have been rated as a 4 star by Expedia. It should be 2 1/2!! Read moreGenuine Expedia guest review
"Great, but not worth the money."
We stayed at the Sheraton for an evening before my sisters wedding. The room was great.. However the walls are paper thin. We could hear constant tapping on the walls, drunk people crying down the halls etc. we went to sleep on the pullout couch, which was full of springs and incredibly thin. When we woke up and put the pullout back in, there was popcorn […] and garbage that came out.. Which was not ours. So needless to say, pretty gross. Not entirely worth the money especially the night before the brides wedding. Read moreGenuine Hotels.com guest review
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