"Should be a nice hotel, but ..."
This is supposed to be one of the higher end hotels in downtown Calgary. However, time seems to have caught up rather quickly to the Sheraton in Eau Claire. The decor is prematurely dated and the furnishings, carpet etc. appear worn out. There are better options for business travelers and tourists than the Sheraton in downtown Calgary.Genuine Expedia guest review
"Taking the family to the zoo..."
I have 4 children under 5, so a convenient location and affordable yet roomy accomadation are a must. The King suite with 2 Queens was perfect for our needs and affordably priced. The $10 a day for a fridge in the room and $12/day for internet are both a little strange, as I stay in lesser hotels accross Alberta, 40-50 nights a year for work, and always […] have a fridge and internet free of charge. The hotel was clean and had everything we needed, just watch the add on costs. Read moreGenuine Expedia guest review
"great location downtown calgary"
walking distance to shopping, excellent restaurants, calgary tower and the parkGenuine Expedia guest review
"Wonderful downtown hotel"
The staff in every department were fantastic. Beautiful and well supplied rooms. Comfortable beds! Worth every penny! Stayed an extra night!Genuine Expedia guest review
"Thinking of moving in"
Yes I would like to live there .Genuine Hotels.com guest review
"Diamond in the downtown"
Fantastic place to stay. Valet was very accommodating for high end vehicles. Welcoming entry and friendly staff. Rooms are newly renovated and the split between living area and bedroom almost feels like a home away from home. Beds are crazy comfy and outfitted with all you could ask for. The pubs in the hotel are a nice touch and the entire area nearby […] is a hot night spot for a younger crowd. My wife and I had a great time in this beautiful hotel. Need to stay longer next time to really enjoy all there is to offer Read moreGenuine Expedia guest review
It was an awesome place that was in a great part of Calgary. Amenities were close by and the pool was great for young kids as there was a fantastic water slide. Would go back anytime.Genuine Expedia guest review
"In town for a night to get away from the kids"
Great location, very clean. Lively pub on the main level. No free wifi and no air conditioning (or maybe it just wasn't working). Very solid choice for a nice night out with my wife.Genuine Hotels.com guest review
It was close to downtown, but also close to the river and had a beautiful park right beside it, as well as a little market, and joeys restaurantGenuine Expedia guest review
Hotel was very nice and clean. The rooms were spacious. Overall the Hotel staff were very good in all aspects with the exception of the check in desk. While we checked in the female gave us attitude and through her responses to our questions was given the impression that because we booked using a third party and not directly with Sheraton we were not […] treated like Sheraton guests. Didn't realize there should have been a difference. Read moreGenuine Hotels.com guest review
Hotel was in a good location although lots of construction downtown (maybe post flood rebuild ing???). Was looking forward to the pool and slide with my daighter but the pool deck was very dirty... as everyone was wearing their shoes in. And there were no towels poolside even though I called down ahead of time to confirm. Stayed on the 5th floor maybe […] pre renovations so decor a little dated but very comfy bed. Morning buffet was good but a bit on the heavy side light on veggies and fruit. Staff all friendly, car valet service no issues. Read moreGenuine Hotels.com guest review
"Old and tired"
I have been an SPG member for years and it was the worst experience I have had in a Sheraton hotel. The place has a mouldy musty smell which is pervasive in the rooms. The front desk staff although helpful, have no clue. The valets scratched my car and the manager deflected responsibility. The only helpful person was a porter who went above and beyond […] his job to be helpful. I will not stay there again. Read moreGenuine Expedia guest review
"Nice Hotel, downtown Calgary"
Nice hotel, but room is quite small for family of 6. Sofa bed was not made up and no bedding was provided in room, resolved quickly by housekeeping. Overall a nice place to stay, especially for 2 or 4, for 6 the room is full.Genuine Expedia guest review
"Reconsidering expedias choices"
Room was wrong & took over 2 hrs for them to clean us a new one. Loud music in lobby due to wedding up in banquet hall gave us headaches while waiting for room. Roo was ice and beds were beautiful, but extremely uncomfortable to sleep on. Overpriced room service menu with items not available due to daily high demand? I would say prep extra if you know […] this is a daily concern! No convenience stores anywhere close so unable to get anything till morning except what was stocked in the room 3.75 for a 1.00 bag of licorice Billed for phone call but did not even use the phone and they said it was to a 1-800 # which should have been free!!!! called to get towels brought to the pool....that took them over an hour to do! Read moreGenuine Expedia guest review
"great hotel to stay."
Really enjoyed our stay at this hotel. It was clean. Staff was great and only small issue was paid parking but it is downtown.Genuine Hotels.com guest review
The room was amazing and nicely renovated. We plan on staying there again!Genuine Hotels.com guest review
"Awesome hotel & location"
We really enjoyed ourselves. The room was perfect. The bed was very comfy! Staff were very pleasant! Would def. recommend :)Genuine Expedia guest review
Great stay as always!Genuine Hotels.com guest review
"Great as usual from check in to check out."
We had an great stay as usual.hotel staff was eager to comply with our request.Genuine Expedia guest review
"Great hotel and location!!"
Great hotel outdated bathtubs. Out of place for how the rest of the hotel looks.Genuine Expedia guest review
"Great location, friendly staff"
Stayed here for a week and it gave us a great overall view of Calgary. Great location, great staff and lots nearby to do.Genuine Expedia guest review
"Great Hotel Great Location"
Beautiful surroundings, and the bed, ah so comfortableGenuine Hotels.com guest review
"Excellent hotel, but poor parking"
Everything was fantastic except you have to pay $40 to valet park, and there is no other parking option. I have no problem paying and self parking, but this was not even an option. Other than that the rooms/facilities are great and so is the staff.Genuine Expedia guest review
"A Family's 1st Impression"
We (two families with children in the van) pulled up to the front of the hotel to the sight of ladies dressed in black skimpy clothes and very high heals (you can guess who they are), is not the kind of welcoming sight we'd expected driving up to the hotel. Once inside the hotel, the service at the check-in was excellent.Genuine Hotels.com guest review
"Nice hotel, bad sleep"
The hotel is stunning and in an amazing location. We were given a free upgrade to a beautiful suite with a view which was much appreciated. Unfortunately the room wasn't agreeing with us. Throughout the night our sleep was interrupted by 1. Humidifier making horrible noises 2. Ridiculously heavy blankets that continued to fall off the bed all night […] long 3. The alarm going off at 5 am. That last one I'm particularly peeved about. It's such a simple task to shut an alarm off during a room clean that this should NEVER happen. Checking out is easier now more than ever but we weren't given any check out instructions. When I got to the front desk the concierge was surprised to hear I wanted to check out, simply said I have no further charges and that was it. No closing statements of gratitude or encouragement. I was waiting for a "Hope you enjoyed your stay" but it never came and I knew I'd have my chance to express my disappointment here. No point having a beautiful hotel if the simplest things can't be done. My husband and I are in Calgary very often and this/was our first and last stay Read moreGenuine Expedia guest review
Overall very satisfiedGenuine Hotels.com guest review
"Nice hotel with class"
It was very pleasant and they had speedy service. They are a very clean hotel but I did have to pay for wifi. It was an fantastic experience overall.Genuine Expedia guest review
"Nice hotel but pricey amenities"
The hotel was nice and the service was great. I did however feel nickle and dimed for everything. Wifi is $12 plus an additional $10 for high speed, parking 100% valet and is $26 per night, the room service menu is ok but $20 for a burger plus $4 delivery charge plus gratuity. The mini bar is very pricey as well. I expected it to be higher than normal […] cost for convenience but this was atrocious. Read moreGenuine Hotels.com guest review
The Sheraton is in a great location and the bewly renovated rooms are really nice. We had a nice stay with our three children. I would definitely recommend this hotel!Genuine Hotels.com guest review
"Close to downtown lots of shops"
Toliet leaked the entire time, only offered a free movie because of the leaking toliet. Told hotel staff all they could say was ya sorrh bout that.Genuine Expedia guest review
"Very well situated hotel close to downtown"
Very nice stay. I figure if 6 adults are sharing 3 beds, price for the room should only include the number of beds - ie. 3 adults. Stampede prices were too high.Genuine Expedia guest review
Most comfortable. Helpful staff. Excellent service. Suggested places to visit. Really cared about the experience.Genuine Expedia guest review
"Bang for buck"
Perfect central location with tons of amenities around.Genuine Hotels.com guest review
Awesome stay. The staff were wonderful. Our daughter loved the pool and slide. The food was wonderful and the atmosphere amazing.Genuine Hotels.com guest review
"Great hotel close to the river"
The pool and hot tub were very clean. We had a very relaxing stay. Yes, we will return. Loved walking the trails by the river.Genuine Expedia guest review
"short of daily supplies, highly not recommend"
they actually charge more money if there are more people stay in. Even though the max number is 6, you pay less if you search by 2 people and you pay more if you search by 6. We got 4 adults plus 2kids and I paid $517.72 for two nights June29 and 30th. However, they dont really care how many of you is staying in the room. We got the exactly standard […] supplies (for two people). On our first night, we were short of pillows, coffee cups, shampoo and every thing. internet, breakfast and parking you all have to pay extra. and the pool is for kids. There are lots parking spots on the street, park free mon-sat 6pm-9am I believe. the guy in the concierge strongly suggest us park in their under-ground parking which was 50 something a night I believe. we travel to Calgray more than 4 times a years and there are many other hotels you can choose. Westin I believe has a bigger pool and sauna. the best western plus is good too also less money. anyway, hope my experience can help you a little bit. Read moreGenuine Hotels.com guest review
"I Could Find No Flaw"
I leave this review as a strong endorsement of the property. Having stayed in multiple properties in the Calgary location both recently and historically, I must say I far prefer this property to the other higher end properties I have frequented. Excellent room appointments and cleanliness coupled together with location and excellent service made this […] a truly enjoyable stay. Read moreGenuine Hotels.com guest review
Was pleasantly surprised! Excellent staff, very friendly and accommodating. Food in the club lounge was amazing. Pool for the kids with a water slide was so much fun.Genuine Expedia guest review
"Beautiful hotel near park"
We stayed at 5 different hotels during our 1 week family vacation and this was our favourite hotel. Room was perfect for family as it had seperate room with beds from living area. Only issue was having to pay for internet service.Genuine Expedia guest review
Beside the valet parking staff being a little rude, it was a great experience.Genuine Expedia guest review
Only one night stay but have stayed before and I enjoy the location and proximity of restaurants and shopping.Genuine Expedia guest review
The overall stay was great except it was a bit noisy overnight being that it was a Saturday night and it is located right at Eau Claire. Some of the extra fees (wifi, parking) were not cleared when booking through expedia.ca. According to the hotel website, we expected wifi within our room, and it was not clear that the hotel only offers valet parking. […] It only indicates that parking is available with surcharge. Read moreGenuine Expedia guest review
"Nice Downtown Calgary"
Excellent staff. Close to excellent eating establishments. Secure parking.Genuine Expedia guest review
"Girls weekend away"
Had a great time second year in a row. Close to shopping, close to great restaurants and a lovely walk to the river. Cannot go wrong here!! See you next year!Genuine Expedia guest review
"Nice location in downtown Calgary"
Although we didn't get to stay long enough to explore the area, Sheraton Suites Calgary is located in a great location in Eau Claire, close to restaurants, night life, and parks. Stay there!Genuine Expedia guest review
Our stay was awesome! The staff were so nice and accommodating! We had absolutely no complaints about the room. Definitely staying there next time!Genuine Hotels.com guest review
"16 yr anniversary"
My husband and I celebrated our anniversary there. The room was beautifully renovated. Very clean and sparkly. The king size bed was a dream. We very much enjoyed our room and the service was impecable. A young woman from Jasper (long last name) helped us. Very sweet, personable and kind girl. We found the wet cafe to be too loud to dine in. The pool […] was warm and the fitness centre was quite adequate. The coffee in the room was tasty. Read moreGenuine Expedia guest review
"Nice hotel, good location, no free parking or wifi"
room service for food was very quick, no longer than 20mins, pool was very nice and big, lots of space to sit and watch.Genuine Expedia guest review
Stayed at the Sheraton Suites as it was by some great pubs and restraunts and very close proximity to some beautiful trails for a morning run by the Bow River.Genuine Expedia guest review
"Close to Saddledome"
Room was awesome. Entertainment in lounge was great.Genuine Expedia guest review
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