"Great weekend getaway"
Free parking, free wifi, and free breakfast. It was great.Genuine Hotels.com guest review
Great. I went to the Sec Championship game with my daughter. It was a safe walk to the stadium and back. My mom (which has had a stroke) stayed in the room and watched the game on TV. Room Service kept her fed all day. Thanks to all that helped. Great Manager.Genuine Hotels.com guest review
"Wish I was happier"
Trouble getting room clean, had to call for supplies, front desk forgot to notify house service of our stay days.Genuine Hotels.com guest review
"Nicest staff ever!!"
I have never seen a friendlier staff in all of my travels!!!! EVERY EMPLOYEE from maintenance staff to the restaurant to the front desk and bell station greeted us with a smile every time we passed by. I was so impressed. The rooms were nice and the restaurant and bar was nice and had great food. I will definitely stay here again.Genuine Hotels.com guest review
Nice. Downtown. Good location.Genuine Hotels.com guest review
Great stay. Was able to get an early checkin. Valet service was awesome. Definitely will stay again.Genuine Hotels.com guest review
"Awesome Service and Staff"
The staff at this hotel is unbelievable... the most friendly conscientious, thoughtful staff I have ever encountered and I travel a lot. True Southern Hospitality!Genuine Hotels.com guest review
Other tan a bug in the shower it was fineGenuine Hotels.com guest review
The service were great, room was awesome very clean. The food was good.Everyone in the hotel was on they job, made sure we were okay. Love the hotel will stay their again.Genuine Hotels.com guest review
It was very quiet and the bed was extremely comfortable. ...got upgraded to a king! Would definitely visit again.Genuine Hotels.com guest review
This vintage hotel facility could use some modern upgrades, but it was clean. Staff was very attentive to my needs: bags were taken to my room; management was immediately available to me when I was temporarily dissatisfied with my room; accommodations were made for my inconvenience and I felt extremely valued as a guest and patron. Thanks, O'swould […] o! Read moreGenuine Hotels.com guest review
"Nice place to stay"
Very kind people, good service and great price; main entrance was under construction but it's over probably soon. Maybe price was cheaper than other times due to the construction. Room wasn't perfectly clean but was good enough for the price. Walk distance from peachtree station.Genuine Hotels.com guest review
"Nice place, slow Wi-Fi"
Great alternative to one of the bigger conference hotels op the street; once the renovations are complete it should look very nice. Only complaint is the (not free) in-room Wi-Fi connection is very slow in the late afternoon and early evening. Sheraton should consider upgrading their service.Genuine Hotels.com guest review
"Worst 4star hotel ever!"
Worst 4star hotel ever. Very dirty and old.Genuine Hotels.com guest review
fineGenuine Hotels.com guest review
My room on the ground floor with traffic speed bumps was a disturbing factor throughout the night and early morning. Staff very unhelpful.Genuine Hotels.com guest review
Great. Wish I could have stayed longer to enjoy more of the hotel amenities.Genuine Hotels.com guest review
This Hotel is located just off the interstate and convenient that way. The staff and room were all perfect with no complaints. With the deal I got here on Hotels.com the parking was free and we got free breakfast for $50 off the walk in rate for that night. The normal parking is $22/29 (self/valet). Good ValueGenuine Hotels.com guest review
Everyone was very friendly but the construction was distracting. I really expected the room to be nicer for the amount we paid, but overall pretty nice. I would definitely stay there again for the location.Genuine Hotels.com guest review
The room was nice and clean, the only issue was when I checked in and went to my room the bathroom floor was flooded but they got me a new room right away. The hotel is under renovation construction so it was a little inconvenience getting in and out.Genuine Hotels.com guest review
Construction ongoing. Difficult to find/enter hotel. Parking on South end and Rooms on North End. $22 per night to park your car is abusive. Understaffed for check in. Employees were like dealing with clones. Plastered smiles and apologies from hotel staff. Trusted the Sheraton name - won't make that mistake again.Genuine Hotels.com guest review
Just average stay with a hefty price tag with parking. Could use a room update. Front entrance remodel was a bit inconvenient but manageable. Andre at the conceriege desk is fabulous. Take his recommendation for li localito for great Italian!Genuine Hotels.com guest review
"Super nice hotel"
The Sheraton in downtown Atlanta is above my standards for a hotel. My only complaints are the construction, limited entrance through parking garage, and the showers! I rarely see water pressure in hotels now a days, and the construction of the hotel will eventually be complete! Loved our room and the view out the two walls of windows.Genuine Hotels.com guest review
The room was great, the staff outstanding. Only problem was that is was under construction (front lobby area) which made it a little inconvenient. But even that was understandable.Genuine Hotels.com guest review
I was NOT happy that free WiFi or free breakfast was not included.Genuine Hotels.com guest review
"Not likely to stay there again"
Front desk staff was unpleasant when checking in and we were given a room on the 1st floor which I do not recommend. There was some kind of thumping that could be heard throughout the night. It was so bad that the staff had to bring us ear plugs. Nice pool area and the room itself was clean. Bathroom has to be on of the smallest I have ever seen at […] a hotel though. Read moreGenuine Hotels.com guest review
Hotel was under construction & it was inconvenient having to walk more then usual, otherwise it was a 4 star service. They should let you know if projects are being done during your stay.Genuine Hotels.com guest review
Hotel was great!Genuine Hotels.com guest review
Great Hotel and Customer Service.Genuine Hotels.com guest review
"Nice hotel and location."
Customer service was very good; they even allowed us to check in early. Rooms were very clean and comfortable. I would reccomend this hotel.Genuine Hotels.com guest review
A little too expensive.Genuine Hotels.com guest review
"close to aquarium and town"
we had a very nice time...Genuine Hotels.com guest review
"Fantastic Getaway - Pool area is very romantic"
We had a room with a balcony facing the pool and fountain. The ironwork reminded me of the French Quarter in New Orleans. It had a very romantic get away / resort feeling to it. The hotel was within walking distance of Phillips Arena.Genuine Hotels.com guest review
The only issue we had was that it took us about 20 minutes to check in. Everyone was as nice as they could be, though, and we really enjoyed our stay. Of we need a place to stay in Atlanta again, we will definitely consider the Sheraton!Genuine Hotels.com guest review
"Convenient to sports/entertainment venues"
Nice hotel. Room was small but sufficient for two. Club level very nice, worth extra for the perks.Genuine Hotels.com guest review
Everything was excellent. I Do not Have Any complaints. I Will Hopefully Be There Again On The Dates Of Oct.1-3,2014.wednesday Through Friday. Checking Out On Morning Of Oct.4tn.Genuine Hotels.com guest review
"Ok but not great"
Very surprised when I arrived and had to pay an additional $22 to park the night I stayed. There was no free breakfast, that was another $19. The room was nice very clean and quiet. Walked a long way from the parking deck, down the car ramp to get into hotel. Other than they expensive parking and food hotel was ok at best.Genuine Hotels.com guest review
We were initially placed in a room over the pool and near the restaurants. The room was very noisy when I first opened the door. The pool was right outside our window/balcony. I went downstairs and requested a new room and was given a room on the 9th floor. When we got to the new room the difference was like night and day as far as the noise level. […] There was however a hair in the toilet seat! I cleaned the seat with Lysol wipes - I never travel without them! Room service was okay- fries were lukewarm. With my breakfast I requested hot tea- tea bags were delivered along with a tea kettle-- only problem was the kettle was empty!! Sharonda from room service was very nice- too bad I didn't notice the empty tea kettle until after she was gone! Best part of the stay was the bedding!! Read moreGenuine Hotels.com guest review
Hotel was cool close to Peachtree and train station but I'm from Da Boot and was lookin for fun and Downtown Atlanta was alright but just didn't do it. Other options were maybe 20 min drive away but after 8 hours of vehicle time who want to drive around. I rate d hotel Up!Genuine Hotels.com guest review
"saints vs falcons Week 1"
Looking forward to booking the upcoming weeks @ this particular hotel!! Location is ideal, staff are friendly, cleanliness is superb, etc etc. Checked in sept 6, & hated to leave Sept 8....literally cried on my return home.Genuine Hotels.com guest review
Went here with my girlfriend for the weekend. The rooms aren't that big but the hotel is nice and it was clean. The employees were friendly and the valet service is really convenient. Would definitely stay again..Genuine Hotels.com guest review
"Not what I'm used to getting at Sheraton"
Needs updating!! Hotel had smelly and old carpet in the hallways!Genuine Hotels.com guest review
The hotel stay was just ok. Not sure if it was Expedia or the Sheraton, but someone forgot to tell me about the additiona charges for parking; $44.00 for parking is not a little extra, but the hotel staff noticed my displeasure and added services, which were greatly appreciated. What I didn't like was the parking space was soooo far from my room and […] that I had to leave the parking structure to go outside to walk around to the front door of the hotel. The hotel staff was great, except the one person that didn't know how to answer my question, so they transferred me to a ringing phone. I wouldn't recommend this hotel unless you just needed a place to sleep, if you were looking to relax a bit or take the family, it would be worth it to spend the extra money on a hotel that rates includes more than just a bed, bathroom and T.V. The T.V. only had 5 channels, you had to pay for everything else. Read moreGenuine Expedia guest review
"Horrible & Disgusting"
1. Mold in shower. 2. Shower tile dirty. 3. Holes in towels. 4. Room worn out. 5. Court yard right outside room with loud people all night. 6. Waited at hotel restaurant for 15 min no server ever came. 7. Had to pay for parking. 8. Breakfest not included.Genuine Expedia guest review
Love the Sheraton. Nicest staff I have ever encountered. Location is only downside, two block walk to marta and good restaurants.Genuine Hotels.com guest review
"Lots of hidden fees"
This place will charge you money just for flushing the toilet. On top of the price hotels.com quoted i was charged an extra 50 bucks just for one night for silly things like using the phone.Genuine Hotels.com guest review
"Conscientious and kind staff!"
Unexpectedly, my companion had a medical emergency during our hotel stay at this Sheraton location. The Sheraton staff were so kind, so helpful that they made us feel especially well cared for in a difficult time. Thank you!Genuine Hotels.com guest review
Hotel was nice and the bed was comfortable but not happy with the extra charge for parking of $22 a day. That should be included. Our room also didn't have a view just the rooftop. Everyone was very nice and helpful.Genuine Hotels.com guest review
"Downtown hotel close to Georgia State University"
Let me begin my saying, I'm a country girl. This hotel is definitely downtown in a major city. Traffic is a challenge as is parking. Panhandlers can be an issue (but are dealt with rapidly by hotel security). There is valet parking available for $29 per night. Self parking is $22 per night. It's worth the $29 for valet parking if you have more than […] one piece of large luggage. I chose self parking. It was a mistake. I had one large suitcase, one piece of carry on and a large purse. The luggage almost got away from me on the narrow-in garage path which leads from the garage to the lobby. The path has a bit of an incline and I found it difficult to control the suitcase, juggle my carry on and large purse. If I were to stay in this hotel again, I would choose valet parking and would request a room in the main building as opposed to the tower. To get to the tower, one must transverse through a rather long corridor past a number of meeting rooms. While the views in the tower may be desirable to some, I personally would have preferred to be in the main building. The pool and it's retractable roof and whirlpool rounded out a beautiful stay. Read moreGenuine Expedia guest review
Not very handicap accessible :(Genuine Hotels.com guest review
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