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Reviewed by a Hotels.com guest on May 5, 2012
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"Great place"Reviewed by a Hotels.com guest on May 4, 2012
This was a great hotel. Great staff. Clean, quiet, nice room. Would absolutely stay here again. Thanks!
Reviewed by a Hotels.com guest on May 3, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 3, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 3, 2012
This guest did not leave a comment.
Location.
This Akron hotel is a mile from Mary Campbell Cave. Stan Hywet Hall and Gardens and the Akron Art Museum are within four miles.
Hotel Features.
Sheraton Suites Akron Cuyahoga Falls has an indoor pool, a spa tub, a sauna, and a fitness facility. Business amenities include a business center, wireless Internet access, and meeting rooms for small groups. Sheraton Suites Akron Cuyahoga Falls has a bar/lounge. Room service is available during limited hours. Guest parking is complimentary. This is a smoke-free property (fines may apply for violations).
Guestrooms.
Amenities featured in guestrooms include hair dryers, coffee/tea makers, and complimentary newspapers. Guestrooms have cable television with pay movies. High-speed (wired) Internet access and wireless Internet access are complimentary. All guestrooms provide sofa beds and desks and include microwaves and refrigerators.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This is a smoke-free hotel.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Piatto Novo - Cantilevered over the falls of the Cuyahoga River. Regional Italian cuisine. Breakfast, lunch, dinner, and Saturday and Sunday brunch.
Novo Lounge - Adjacent to restaurant. River views. Bar menu and cocktails. Fantastic Fridays enjoy musical entertainment starting at 8:30pm. Log on to find all of our events at www.piatto-novo.com
Gift shop - Snacks, microwave meals, and beverages for sale. Open from early morning to late evening.
Room service - Available from early morning to late evening.
Enclosed by walls of windows with nature views is the indoor pool and spa tub. A fitness center contains treadmills and other cardio equipment as well as free weights. Also provided is a unisex sauna.
The hotel provides direct access to nature trails. Less than 8 miles from the hotel, Cuyahoga Valley National Park offers hiking and cycling paths, horse riding, bird watching, kayaking, fishing, picnic facilities, and winter sports. Open to the public, Brookledge Golf Course is 1.5 miles from the hotel.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Excellent Service"
We had a large group of family in town for a memorial service. The hotel was able to meet the needs of our group, including a sit down dinner for 20 persons. The view of the falls was lovely and the ambient noise made us want to sleep for much longer than we had time for. The 2 floor suites are at the lower level of the hotel with a private balcony […] overlooking the falls. We will definitely stay at this hotel on our next trip to the Akron area. Read more
"Wonderful service in quaint location"
What a pleasant experience! Not only did this hotel provide a luxurious feel at an affordable price, but the service was impeccable! Housekeeping to server to front desk staff...all pleasant, professional and personable while ensuring prompt and thorough service. Beautiful views of the Cuyahoga river during a snow shower were a bonus!
This guest did not leave a comment.
This guest did not leave a comment.
"Fantastic Stay"
I was in town for a wedding, and this hotel was just perfect. The lounge was classy, had a beautiful view, good food and a large drink selection. My room was spacious and very comfortable. I would certainly stay at this hotel again in the future.
This guest did not leave a comment.
"Cuyahoga Falls - very nice, but slow breakfast ser"
No issues accept for very slow breakfast service. Also breakfast order slightly off, with disappearing waitress.
"My Favorite hotel"
We stay at the Sheraton every time we come to Cuyahoga Falls which is every other year. The staff, service, food is always great.
"Unhelpful"
When not given the correct rooms that were ordered, the staff was not helpful in rectifying the situation and offered to give 1 or the 3 incorrect rooms the proper order, I felt insulted and refused to accept. Even if they weren't able to completely make it right they could have done something to make up for it but offered nothing at all.
"Great Hotel"
Everyone at this property made me feel like a million bucks. The food was great, especially the breakfast buffet. The service was really good also and the Tuesday evening mixer was nice to meet a few people I will hopefully see again. The general manager answered a few questions for me and the Teresa signed me up for a reduced corporate rate. I travel […] quite a bit about 10 to 15 nights a month and this was the finest hotel I have stayed in for a while. The views of the fall were really nice and soothing also. Read more
"The Sheraton in Cuyahoga Falls, Oh"
This hotel is by far the most beautiful I have ever stayed in. The service was outstanding, and the surrounding location is beyond words. I would highly recommend this hotel to anyone that visits this area.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Sheraton Suites Akron Cuyahoga Falls"
Magnificant hotel located, literally, on a flowing river in a picture perfect little town. Hotel room was beautiful, updated, and fresh. Jazz in the bar!! Perfect stay.
Beautiful place.Unfortunately the service is poor. Wake up call was for 8:30, they called at 6:30. Housekeeping kept nocking on the door to see if they can clean the room,happened 2-3 times before 10:00am.
"Bad Anniversary"
Went here for my anniversary and had reserved a king bed. When I got there they had no kings beds available and no other rooms available. They gave us free breakfast and 10% off of dinner. When we got to the room the toilet was not working and the room had two full beds not queen beds. Since there was not any rooms left we had no alternative and they […] were not willing to do anything more than free breakfast and 10% off of dinner. It was very disappointing. Read more
"The Sheraton-Cuyahoga Falls- Great Place to Stay"
I love this hotel! it's beautiful, well-kept, and has great food. I have stayed there twice now just for a quick weekend getaway. This time I had a view overlooking the water and it was beautiful, I will say that the train ran and it was kind of loud, but it didnt run too often. When I stayed on the other side of the hotel, this wasn't an issue. Overall, […] a great experience and I will be back there again and again. Read more
"Sheraton Akron Cuyahoga falls"
Overall our stay was great, however on saturday early morning around 3:30 am we were woken up by the fire alarm. We had to evacuate, it was a false alarm and most people were out of the hotel prior to the fire trucks coming which were across the street. It was obvious there was no real fire and us and many small children even animals were left outside […] in the middle of the night for quite some time with no hotel employee coming out to say anything. There was no offer of compensation for our trouble. We had an 8hr drive home the next day and we were exhausted. Read more
"Just Breathtaking!!"
Everything was wonderful!! The restaurant being on the water just adds so much character! A glass elevator is always a plus!
"Very beautiful hotel..."
I was happy with everything about my experience here except for one thing. I wish that when I checked in the hotel employee would have explained to me where everything is and how things work with the hotel or at least ask if I cared to know. The hotel was beautiful inside and out and there is a lot to do in the surrounding area.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Great Hotel!"
Beautiful, well kept hotel. Suite was very spacious. I stayed at a Sheraton over in San Diego a few months ago, and it was not anywhere near as nice as this one.
"Fabulous Hotel"
We were so thrilled with this hotel, for it was so roomy, clean, and the staff was so friendly.
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