Sheraton Suites Akron Cuyahoga Falls - Cuyahoga Falls

My fiance and I have lived in Akron for 3 years so when we planned our wedding at Stan Hywet, we knew right away staying at the Sheraton would be the perfect treat for our wedding weekend. The hotel is beautiful and with all the trees surrounding it, you'd never know it was right next to the highway. Breakfast buffet was very good, and if you like strong […] coffee - you've found your place! The only hiccup we had was on Friday night there was a strong smell of cigarette smoke coming in through the vent in our bathroom; so much so that we had to keep the bathroom door shut. I let the front desk know as I departed for my hair appt in the morning and by the time I came back, the room smelled very clean and the smoke smell was gone. We lucked out and heard an amazing trio in the lounge on Friday night - added bonus! If you can afford to splurge a little on a weekend stay - the Sheraton is definitely worth it! Read more

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was spacious. The train was not an issue, could barely hear it unless you are a light sleeper. I would definitely go back!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was well maintained and staff seemed competent and personable.

Genuine Hotels.com guest review

I thought I booked a riverside suite and I got a city view. We were there for a wedding and the food and service was great. I would recommend.

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Genuine Hotels.com guest review

Service was outstanding

Genuine Hotels.com guest review

We had to stay last minute in Cuyahoga Falls and this was the closest hotel, and thank goodness it was. This was the nicest hotel that we have stayed in in a very long time. Staff was nice and the view of the river was a nice touch. Rooms were great. All around fantastic stay! Would highly recommend.

Genuine Hotels.com guest review

very pleased with this hotel stay. Very clean and cozy.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Nice hotel, but they need to wash their windows to take advantage of the fabulous view! The pool and hot tub were great. Room service breakfast was poor. The scrambled eggs were tough and the coffee way too strong--and we like strong coffee. The room wasn't cleaned until 3pm which was a hassle. Otherwise we enjoyed it.

Genuine Hotels.com guest review

We enjoyed our stay, if there were any faults the only one was we thought the breakfast buffet was over priced. Other than that we like the accomadations.

Genuine Hotels.com guest review

I could not get a good night's sleep. I was there for a funeral and was awakened every hour on the hour or so it seemed by loud train sounds. Then at 6:20 or so I got a wake up call that I did not request. I was planning on sleeping in. When I called the front desk to complain, they apologized for the error, but I got another wake up call at 6:40 ending […] my attempt at sleeping in. I had a good breakfast at the hotel and the waitress took off the price of my coffee to make it up to me. Was considering staying another night but checked out and won't ever be back. Read more

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Genuine Hotels.com guest review

We booked a riverview standard suite & assume we got a good price. Upon booking we did notify that there were 2 adults and 2 children staying, however there were no pillows or blankets for the sofa bed, & not enough towels for 4 people. I did call the front desk to request these items and they were delivered to us within 4 1/2 hours. King size bed […] was very comfortable as were pillows & bedding. Street noise was not really an issue, neither was the train that many reviewers complain about. We only heard the train once, if it went by any more than that, we slept right through it. Disappointing was the condition of our suite (Room 243): stained carpeting, cobwebs above bed, black mold in shower (Unacceptable!), doors that block off bedroom from living space were off track & difficult to close, in need of repair. Closet door off track. In-room fridge was set at lowest setting and not cool at all, took forever to cool & our beverages never did get completely cold during our stay. Furniture in room needs some TLC, lots of scratches on the desk. Hot tub in pool area was fine but not hot enough for my tastes. Pool was fine and there is also a sauna - but we did not use. Surprisingly this area is open til 11pm. I didn't have any real interaction with staff except for calling front desk so I can't comment on their service. I did notice that not once during our stay did anyone acknowledge us and i did find that a bit odd. Despite the negatives, I would give it another chance. Read more

Genuine Expedia guest review

Lovely hotel next to train tracks that require three loud whistles per train. My wife counted 7 one night between 10pm-7am. Impossible to get a good nights sleep. I have stayed at hotels on airport runways that manage to stay quiet and do not understand why this one cannot.

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Genuine Hotels.com guest review

Not much to say other than the room was huge. Great location, ample parking, nice decor.

Genuine Hotels.com guest review

Would stay again in a heart beat

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The best features of the hotel, IMO, is the spacious rooms with a nice sitting area, the wonderfully helpful staff, the delicious dining ... everything was very good and the fact that it is per friendly a big plus for me. I would have rated it a 5, except for the fact that the internet conection is horrible in the rooms. I was moved from the lower level […] to the 4th floor in hopes of improving this but it was, if anything, worse and did affect my stay negatively. I had to stand out in the open hall or sit in the lobby to get a connection. Everything else was great. Read more

Genuine Expedia guest review

I would stay there again. The staff were courteous and the room exceeded my expectations.

Genuine Hotels.com guest review

Me and my girls had a nice time we didn't want to leave!!! Any time we just want to get a room for the night, Sheraton is the best place to stay! Well be back.

Genuine Expedia guest review

My husband, daughter, and I stayed at this hotel for a wedding in Akron. It was easy to get to from the highway. The room was huge! The beds were so comfortable! It was within walking distance of several nice restaurants, although, I would highly recommend the restaurant at the hotel. This was maybe the best hotel we have ever stayed at!

Genuine Expedia guest review

The Hotel was very very nice and clean. Really enjoyed the stay there. Wish all the Sheraton Hotels were as nice and Clean as this one. From a 1 to 10 , it's a 10

Genuine Expedia guest review

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Genuine Hotels.com guest review

Expensive hotel with no complementary breakfast. Room was decent. River view was kinda nice but the highway as the backdrop ruined it. Elevator smells like rotten gym socks. Pool was full of beh-beh kids with inflatables in the hot tub, etc.

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

ok so booked a room here because of the location to the 'river walk' as well as to concert venue. Arrived on a Sunday afternoon about an hour early of the 3pm check-in time, so went to walk around the river walk area....none of the shops and only one of the restaurants were opened, kind of disappointing. The river walk area was nice but where it met […] the hotel was a bit sparse and no way to get back into the hotel without walking around to front entrance. Room was very nice, spacious, well kept. I would stay here again, though prob not on a Sunday as the surrounding area was all closed up. A few exits down on highway 8 north there appeared to be a couple of exits with more restaurant selections that were opened on Sunday. Read more

Genuine Expedia guest review

Our room was located next to the ice maker which cycled on and off ALL night! It was loud and made it difficult for sleeping. The hotel is pretty yet it seemed as though it is not being cared for and there was a lot of deferred maintenance. Overall, not super clean. For the price, I don't know if I would stay there again.

Genuine Expedia guest review

Very comfortable rooms, plenty of space. I loved the large dressing area that was separate from the bath area!

Genuine Hotels.com guest review

Nice comfortable hotel with nice amenities. Room was spacious and clean. Waterfall view was nice, but the highway was just above across from our 3rd floor window. Trains were loud but not that frequent and not a problem for us. Location in town was nice and there was a music event going on downtown which was fun. There was some disorganization at check […] in as they sent us to a room that hadn't been cleaned then we had to wait in the lobby for half an hour even though we arrived at 4pm. When we asked for discount due to issue they provided us with two breakfast passes for two days which seemed fair. Gym was very nice and spacious with top notch equipment. Pool was pretty and spacious although a bit cold. Read more

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had a large group of family in town for a memorial service. The hotel was able to meet the needs of our group, including a sit down dinner for 20 persons. The view of the falls was lovely and the ambient noise made us want to sleep for much longer than we had time for. The 2 floor suites are at the lower level of the hotel with a private balcony […] overlooking the falls. We will definitely stay at this hotel on our next trip to the Akron area. Read more

Genuine Hotels.com guest review

Super comfortable beds. The bathroom was spotless. The pool and hot tub were in excellent condition, very clean. A very nice stay.

Genuine Expedia guest review

The design of the room was excellent and I wish more hotels would utilize this design. Sliding doors separating beds from sitting area is so practical along with access to bath from both areas and installing closet in bathroom/sink area. Are all Sheraton rooms designed this well? Felt like we had a suite.

Genuine Expedia guest review

Great hotel with big rooms. It is centrally located with easy access to the Ohio turnpike

Genuine Expedia guest review

What a pleasant experience! Not only did this hotel provide a luxurious feel at an affordable price, but the service was impeccable! Housekeeping to server to front desk staff...all pleasant, professional and personable while ensuring prompt and thorough service. Beautiful views of the Cuyahoga river during a snow shower were a bonus!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was in town for a wedding, and this hotel was just perfect. The lounge was classy, had a beautiful view, good food and a large drink selection. My room was spacious and very comfortable. I would certainly stay at this hotel again in the future.

Genuine Hotels.com guest review

great all around

Genuine Expedia guest review

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Genuine Hotels.com guest review

No issues accept for very slow breakfast service. Also breakfast order slightly off, with disappearing waitress.

Genuine Hotels.com guest review

We stay at the Sheraton every time we come to Cuyahoga Falls which is every other year. The staff, service, food is always great.

Genuine Hotels.com guest review

When not given the correct rooms that were ordered, the staff was not helpful in rectifying the situation and offered to give 1 or the 3 incorrect rooms the proper order, I felt insulted and refused to accept. Even if they weren't able to completely make it right they could have done something to make up for it but offered nothing at all.

Genuine Hotels.com guest review