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"Great choice!"Reviewed by a Hotels.com guest on May 5, 2012
Price and location were right. Grounds and maintainance inside and out were above average....flowers blooming everywhere! Front desk friendly and efficient. Room spacious and well appointed with 2 Q beds and new, big, flat screen TV (room 301). Towels were not lush, but there were 4 of them, so no issues!
Reviewed by a Hotels.com guest on May 5, 2012
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Reviewed by a Hotels.com guest on May 4, 2012
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"Good mid-price choice"Reviewed by a Hotels.com guest on May 4, 2012
This is a good choice if North Vancouver is your destination. Lots of shopping and eating in the market below the hotel, which is also where the parking is located. The more upscale and higher priced rooms get you further out towards the water, which can be worth it in terms of quiet and view.
"2 nights in Vancouver."Reviewed by a Hotels.com guest on May 4, 2012
Hotel was very clean and new. Hotel is in middle of Chinatown so you won't see many chain restaurants or food other than very traditional Asian.
Location.
Situated in Surrey, Sheraton Vancouver Guildford Hotel is in the business district and close to Guilford Town Centre and Red Robinson Show Theatre. Additional regional attractions include Simon Fraser University and Metropolis at Metrotown.
Hotel Features.
Sheraton Vancouver Guildford Hotel has a health club, an outdoor pool, and a spa tub. This 3.5-star hotel features business amenities including a business center, a meeting/conference room, and audio-visual equipment. This business-friendly hotel offers a restaurant and a bar/lounge. The staff can arrange concierge services, event catering, and business services. Additional amenities include a fitness facility, multilingual staff, and gift shops/newsstands. Guest parking is available on a limited first-come, first-served basis (surcharge). This is a smoke-free property.
Guestrooms.
The 278 air-conditioned guestrooms at Sheraton Vancouver Guildford Hotel include safes and complimentary newspapers. Wireless high-speed Internet access (surcharge) is provided. Televisions are equipped with satellite channels and pay movies. All accommodations provide desks and direct-dial phones with voice mail.
Additional amenities include coffee/tea makers and hair dryers. In addition, amenities available on request include in-room massages and wake-up calls. Turndown service is offered nightly and housekeeping is available daily. All guestrooms at Sheraton Vancouver Guildford Hotel are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
FRESH - This restaurant serves breakfast, lunch, dinner and brunch, and has a bar. Some meals may not be served daily.
24-hour room service is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
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"Great Hotel & Experience."
Love coming into Surrey and getting into this hotel. Very close to border and prices of the rooms are reasonable. Ordered room service at midnight and was very satisfied. The views are quite great as well. Perfect hotel for the quick getaway without killing your budget. I enjoy the underground secure parking.
"One thing lacking"
The breakfast in the lobby resteraunt was overpriced. The food was no better than the food u see offered in free breakfasts at most hotels. Would never eat there again. Otherwise, a decent hotel.
It was a great experience staying at shearton hotel My kids had great time with comfort.
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"Great staff"
We visited this hotel for a family wedding. The staff was fantastic and the room was large and very comfortable. Would definitely stay there again.
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"Comfortable Stay"
This is the best hotel in that area and very clean and safe. Will recommend it to everyone.
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"Amazing"
This hotel was incredible. The room faced the mountains, the view was immaculate. The mattress was superb, as good as the one on which I sleep at home. The room was spacious, the shower was clean, the water pressure was powerful and the sofa was comfortable. Loved this place. Convenient location as well.
"Sheraton Vancouver Guildford Hotel"
There are other nice hotels in the area for the same price or cheaper. We paid more and changed to the Westin Wall Centre and it was 10 times better in service and comfort. Over all it just wasn't worth my time or money.
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"service can be improved"
The elevator was noot working and every time we need to use elevator it took 10 to 15 minutes to get the elevator, which was very difficult. The staff was not very helpful either.May be understaffed. We had paid good money to have more staff to help guest.
""Needs Improvement""
We were there and the elevator was not working. We were on higher floor and every time we need to go down we had to call operator to send the elevator . Most time they were busy so we had to hold the phone for at least 5-7 minutes before we get to speak to someone to send the elevator up and also after talking to someone we still had to wait another […] ten minutes or more for the elevator which was very disappointing. Also after paying higher price there was a charge for the parking and also for breakfast. Read more
"Nice Hotel"
The Sheraton Vancouver in my opinion was an excellent choice,just as luck would have it. The hotel staff were extremely courteous and attentive to our needs, the room was in good condition and we stayed on the 11th floor with a view of the mountains. My only complaint was that the elevators were broke down from the time we arrived and everyone in the […] hotel had to share one elevator as you had to make a phone call every time you needed to go to the lobby or otherwise.We were promised it would be fixed ASAP, but by the end of our three nights...NOTHING. Other tenants I talked with had been there days before I and had the same issue, I don't know how a hotel of this caliber could not or would not correct this problem immediately. It is my opinion that the management did not care if the elevators got fixed or not,but I would bet money if the Olympics were to begin, all elevators would have been up and running immediately. Read more
"Great room for the money"
Surrey is a bit of driving from Downtown Vancouver. As I visit Vancouver about 3-4 times a year, I don't know why I have not thought of staying away from downtown. For one thing, parking is cheap $6/night versus $30/night for most downtown hotels. Also, average rate was cheaper for the quality of rooms that we got for this time of stay.
"Sheraton Guildford in Surrey"
For the most part very friendly and clean. Read the fine print though when it comes to including breakfast, internet or parking.
"Very nice hotel in north Surrey"
Clean and spacy. Near the shopping center and bus stop
Great hotel, good location, very neat and clean, however misleading photographs and room depictions.
The Hotel was very comfortable and the Staff went out of their way to accomadate us. Due to the circumstance of our stay.
"The Guildford Sheraton in Surrey, BC"
There was only one small item that I noticed with regards to cleanliness. The vent in the bathroom ceiling was covered in dust, other than that it was perfect.
"If a Shower Means Anything to You Stay Elsewhere"
Nice clean comfortable room but one of the worst showers EVER! I get that hotel chains are into wrapping their petty cheapness in environmentalism. However, I'm not into standing for 15 minutes in a shower just to get the soap off my body. The restaurant is also disappointing. I won't be back because of the shower. It's just off the scale purposeful […] abuse of me the customer. Read more
"very gooD"
very good our pets were well respected
"Sheraton in surrey"
Had a nice stay in a quite and spacious room , would highly recommend this place .
"Great Hotel"
Love the hotel enjoy the service, bell hops where very helpful. The only thing was a downer is that you have to pay 9 dollars a day to park your car.
"Excellent Hotel"
With the exception of a limited light meal menu the stay at thishotel was excellent. Very clean and a nice staff. Pillows are very soft so if you need a firm pillow perhaps ask for one when you check in.
"Sheraton Guilford Surrey, B.C."
Had a great 5 day stay , the only thing lacking was a fridge, that would have made it perfect. Close to New Westminister to where I had to go for the 5 days , and would tell anyone that this is a fantastic hotel.....Way to Go!! Traveller from the Island
"great room"
our room was fantastic we were upgraded upon arrival 17th floor great view
ABSOLUTELY AMAZING!! HIGHLY RECOMMEND!!
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"Shareton in Guilford...nice location!"
We really enjoyed our Sheraton stay. The rooms were very clean and they didn't stick us in a less superior room because we had our dog along with us. Some noisy families in the hall ...but that's people...not the hotel. The lobby is lovely with helpful staff waiting to be of assistance. The only thing I would not do again is walk to a restaraunt at […] 10:30 at night in that neighbourhood...felt unsafe and sketchy. They really need a snack bar close to or something in the hotel for late night meals. All in all...enjoyable stay. LOVED the no charge for the dog! Read more
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Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
