Traveled for business and was located next to airport. Good location. Not much to do around hotel. Short driving distance to beach. Super friendly staff and good accommodations. Would stay again.Genuine Expedia guest review
We were there for a funeral and the staff upgraded is to club level. What a wonderful gesture. Beautiful lobby and very clean rooms, free parking.Genuine Expedia guest review
"Nice Place to Wait for a New Flight"
Missed my flight out of Miami and had to wait two days for another flight. I picked this hotel over the other airport hotels because it had a nice pool and jacuzzi and because the rate seemed so low compared to other hotels nearby. Beware, once you add in the nightly charges for parking and Wi-Fi, it doesn't seem like such a bargain anymore.Genuine Expedia guest review
We enjoyed our stay here very much. The staff was very friendly.Genuine Hotels.com guest review
Forgot my shoe at the hotel. When I called I spoke to house keeping they said they would look for it and call me. That was never done. Went to the hotel they said it wasnt found in the room. I am still without my shoe. The people working at the hotel are thieves. Dont stay there.Genuine Hotels.com guest review
Exhorbitant parking fees, room key would not function properly when trying to enter or exit parking lot and room, exorbitant food prices, had to request cleaning of room.Genuine Expedia guest review
The room was ok. I had to call twice to resolve clog tub. The hallways smell of urine. I guess there were children sleeping on the floor I stayed. I won't go back to hotel.Genuine Expedia guest review
Response by Sheraton Fort Lauderdale Airport and Cruiseport Hotel Dear Valued Guest We are in receipt of your comments and would like to thank you for taking time to provide us with feedback. As a guest at the Sheraton Ft. Lauderdale Airport Hotel we value your comments. We have taken note of your experience and your comments have been reviewed with hotel leaders. Please know there is no excuse for the shortfall in standards and we have taken steps to correct deficiencies. Our goal is always to improve. Please accept my most sincere apology we did not meet your expectations during your stay. Once again, thank you for your feedback, it is appreciated! Best Regards,
I loved many things about this hotel. But let me start with the cons. The shuttle took a very long time (in rain and rush-hour traffic, I guess) to pick us up at the airport. The lobby area was pretty but my room showed some signs of age. I asked the night prior and early the next morning for a cab to arrive at a specific time, and it wasn't there when […] I needed it. On the other hand, however, a Guest Services clerk took us to our destination personally to make up for this. Our front desk clerk was charming with my kids and very friendly and helpful at check-in. The server at dinner was equally so. And when I called to Guest Services to make a request of Maintenance and Housekeeping, both requests were fulfilled right away, with a follow-up call from Guest Services to make sure it had been taken care of. Overall, the service team was excellent, and between that and the proximity to the airport I would stay again and recommend this hotel. Read moreGenuine Hotels.com guest review
I think the hotel is excellent, the rooms are very comfortable and the staff is great, very attentive. thank you very much.Genuine Hotels.com guest review
Response by Sheraton Fort Lauderdale Airport and Cruiseport Hotel Dear Valued Guest Thank you for selecting the Sheraton Ft. Lauderdale Airport hotel for your travel needs. Please know it is always our goal to exceed the expectations of our guest. Thank you for your kind comments reference to the hotel, the staff and the services we provide. We appreciate your business and looking forward to your return soon! Thank you!
"Overnight before morning flight"
Employees efficient. Would have ranked higher but they were not that friendly. In one corner of our room (410) there was a wet spot on the carpet about 3ft by 3ft. Didn't notice until settled in and took shoes off. We were so tired from our trip we didn't want the hassle of switching rooms so just felt with it.Genuine Expedia guest review
Very clean and comfortable. Did not have the chance to enjoy facilities. Stayed only one night. I could return. Least peasant: hosts at the front desk.Genuine Expedia guest review
Only coffee shop was open, selection was limited.Genuine Hotels.com guest review
"Convenient option. Above average."
Hotel is nice. Nothing spectacular. Room was clean, and the bed was comfortable. Staff was very friendly and accommodating. Large pool area if you're looking for that.Genuine Expedia guest review
I've stayed in the area 4 other times. I won't be choosing the Sheraton again. Pay for parking, pay for WiFi, Pay for breakfast. The HOT TUB was ice cold and dirty. It seems they stick everyone on the 4th Floor which must be their cheap rooms. You can see water stains on the walls in the hall, it's very muggy and no A/C. The window right by the 4th […] floor elevator was leaking and the floor was soaking wet. In the room the bathtub was scummy and the beds are super hard. SKIP THIS HOTEL!! I've stayed at a cheap $70 a night room down the street that was nicer. Read moreGenuine Hotels.com guest review
The hotel was nice, clean rooms, comfy beds, great service,Genuine Hotels.com guest review
Too expensive and pricey for an overnight stay. What was a 100 stay ended up being a 250 stay with parking, etc.... Shuttle service even cost to the port per person.Genuine Hotels.com guest review
middle elevator never worked...staff nice...pool really nice... :)Genuine Hotels.com guest review
"Convenient but very outdated!"
The hotel was close enough to the airport to have free shuttle which was good. Although takes forever to get picked up. The hotel is seriously OLD. Room smells musky- Sink and shower is horrible. No water pressure either. Maids are very loud in the morning.. Knocks on the door even with "do not disturb" sign on the outside.. I assume they think you […] left it on the door. But I was actually sleeping in.. very loud and non English- Fort Lauderdale is amazing the city is so much fun. Very disappointed in the Sheraton.- Will not refer or stay again.Thanks . Read moreGenuine Expedia guest review
"Clean and Close to airport"
Overall satisfied with the hotel and service.Genuine Hotels.com guest review
"Close to airport"
It is a perfect one or two night stay near the airport/cruise terminal. However, there is nothing around the hotel. It is conveniently located right next to the highway so it is easy travel to Miami/Fort Lauderdale/Anywhere in Southeastern Florida. The actual hotel/room was kind of dingy. The view out of my room was of roof with some litter on it. Not […] a huge deal but the bathroom wasn't the most updated or cleanest. The bedroom itself was decent. Not a terrible hotel but not the best either. Like I said, perfect for one or two nights after/before a cruise. Read moreGenuine Hotels.com guest review
I had multiple issues including hotel staff waking me at 4 am to say that they thought the room was empty and then calling at 5:10 am to check me in oover the phone. When i left the room in the morning to go about my day i was locked out as the "new" reservation invalidated my keys. Hotel staff although courteous did not seem to think these were big […] issues and kept referring to the fact that i booked through Expedia (i booked through hotels.com), which i considered should be irrelevant.. Read moreGenuine Hotels.com guest review
"FTL airport hotel, has a pool, and breakfast($)"
I wish the shuttle between FTL airport and the hotel were quicker. It took an hour to catch the shuttle, either no shuttles showed up, or were completely full. Meanwhile, some other hotel's shuttles kept passing us. The hotel was fine, it looks really nice on the outside and in the lobby interior. The room was fine, kind of dated, but a comfortable […] place to sleep. The kids enjoyed the pool. I kind of wish the pool weren't so rough on the skin. We also had the breakfast buffet, you pay at the restaurant, which was very convenient, and the food was good enough. Read moreGenuine Hotels.com guest review
"Much more than what we had expected for the price"
We slept like babies and the pool was perfect for us, it was a quiet laid back facility. Very good experience!!Genuine Expedia guest review
It was a great place for us to stay over. Close to Airport and Cruise ships. The room was clean. Breakfast was good, especially likes starbucks coffee.Genuine Hotels.com guest review
"Faulty fire alarm"
The fire alarm went off not once, but twice while we were trying to sleep. The next morning the alarm went off again while we were having breakfast. No apologies were given by the hotel for the inconvenience.Genuine Expedia guest review
Hotel is located near airport and port. Perfect for short stays. Beds are very comfy. Rooms need to be updated. Shower pressure is very low. Only one elevator was working. Staff is awesome.Genuine Hotels.com guest review
"Old and in dire need of renovation"
Rooms smelt musty and carpets looked extremely grungy. Staff was great. They were Very accomodating and trying to make the best of a situation in need of major renovations. Will not stay here again.Genuine Hotels.com guest review
"Great Hotel, nice room, and great friendly staff"
I would def stay there againGenuine Hotels.com guest review
"Nice hotel close to the airport"
We stayed a night before our trip to Cancun... Horrible bed, more like a hammock. We left our car in the park and fly of the hotel and we found a sticker on the glass for no reason. Good hotel location need attention in the bathroom cleanness and other details. Please check those beds.Genuine Expedia guest review
"Good for cruisers"
It was a nice hotel. The shuttle was convenient and friendly and its location is good for someone flying or going on a cruise. The only problem is that there are really no restaurants within walking distance.Genuine Hotels.com guest review
Had a later flight out after a cruise. They allowed for an early check-in (before 10am). The pool facilities were nice and relaxing. The room was well maintained.Genuine Hotels.com guest review
"Free shuttle from airport"
Nice hotel outside. Shuttle runs 24 hours and free from airport. Unfortunately, vending machines on three different floors were out of water. Ice machine was broken on one and second smelt like fish. 3rd machine took my money. Rooms were nice for an overnight stay. Staff friendly. Bar/resturante was open late. Shuttle to cruise was only $10/ppGenuine Expedia guest review
Room was in bad shape with more to comeGenuine Hotels.com guest review
"Nice hotel with free shuttle rides"
Very nice hotel close to the airport, and a free shuttle ride is very convenient as well.Genuine Expedia guest review
"Great Place to Start a Trip in Florida"
The front desk people were very accommodating, especially Miss Margarette. Except for a small incident while trying to have a seat for breakfast at the balcony, most of the restaurant staff was very courteous. My wife and I enjoyed our stay at the Sheraton.Genuine Expedia guest review
I love the hotel, but making us pay for WiFi is passé , a lot of hotels are providing free WiFi and Parking, not this one, and there's nothing around the hotel.Genuine Hotels.com guest review
"Clean, convenient, comfortable."
Mine was an overnight stay -- in at 9 pm and out before 6 am. It was short and sweet. The shuttle arrived just on time; the driver was pleasant and a gentleman (he handled my luggage), the ride to the hotel was quick and and the check in was seamless (pleasant and competent staff). The room was comfortable and quiet and the check out and return shuttle […] as seamless and quick as the process the night before. Nice start to a very short getaway. My only complaint is that the club room was closed both upon my arrival and departure. Read moreGenuine Expedia guest review
Great location if you get stranded at the airport. Nice rooms and excellent service!Genuine Expedia guest review
"Post cruise stay"
My friend and I both enjoyed our stay, when we arrived our room was not ready so we decided to go to the Hard Rock Casino, Guest Services arranged transportation for us right away. We had dinner in the hotel and the staff was very attentive to our requests.Genuine Hotels.com guest review
"Worst 4 star Hotel experience"
The hotel has a fancy lobby as you walk in and a nice restaurant. The floors where rooms are located are old. The rooms give your a motel6 feel. The comforters are dusty and rooms are depressing. I would give it a 2 star hotel. The only nice thing about this hotel is that it is close to highways and the airport. Staff was very nice and friendly.Genuine Hotels.com guest review
"Great for when your flight is cancelled"
We stayed here for 2 nights after our plane was delayed twice then cancelled altogether. We thankfully found the room using the App around 11:30PM. The hotel offers a hotel shuttle that comes every 30 minutes after 10PM. When we arrived at the hotel, they did not have the conformation from hotels.com yet. The staff was very nice and processed all the […] other information while they waited for the conformation. There is a bar/restaurant in the lobby that serves food and drink most of the day, we ate around 12:30AM. The food was good and the drink was well needed. All the staff we encountered was very nice and helpful. The room was clean, the bed was soft and the room was pretty big. We stayed in a single King. The hotel also offers a car service to take you into Ft. Lauderdale. It was 20$ to get to the downtown area and 25$ to get to the beach. Overall, it was a great place to stay if you need to wait out a layover. Served good food and drink late at night and it has a free shuttle service to the airport. Do not stay if you intend to spend a lot of time in the actual city as it is a fair distance to downtown. Read moreGenuine Hotels.com guest review
"Comfortable bed. Tired everything else."
Best bed and sheets/comforter etc at any price point. Buffet room looked like the dining room you'd find in a nursing home. Very unappetizing.Genuine Hotels.com guest review
I was amazed of all the extra things i had to pay for. I normally stay at Sheraton Plantation where parking and wifi is free. And the rooms all have microwave and refrigerators. Won't be returningGenuine Expedia guest review
"Too far from restaurants,shops or beach."
Did not cater to cruisers despite the name of the hotel.Genuine Hotels.com guest review
"Great old school hotel"
This is a nicely maintained older hotel, great resteraunt in lobby.Genuine Hotels.com guest review
the hotel and room were fine. We were not impressed with the food however.Genuine Hotels.com guest review
Rooms were ok. Breakfast way too expensive for a Buffett. Parking lousy for having to pay for it.Genuine Expedia guest review
"Great business hotel"
We came for a seminar in this hotel was very conveniently located, clean, friendly staff, good food and comfortable rooms. I can't think of anything more that we would've wanted. Everyone was very accommodating and eager to please. Would definitely return to this hotel for an event. I might not for more luxury Or a location at the beach if I was traveling […] for personal enjoyment but this was perfect for our needs. Read moreGenuine Hotels.com guest review
The staff were helpful and charmingGenuine Hotels.com guest review
"Close to the airport"
overall I like the hotel and location I might rent this hotel again.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )