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Shangri-La Hotel Hangzhou, Hangzhou

4.5 stars
78 Beishan Road, Hangzhou, Zhejiang, 310007, China, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Lakefront hotel with 3 restaurants, near West Lake

  • Free WiFi

Main amenities

  • 382 smoke-free guestrooms
  • 3 restaurants
  • Indoor pool
  • Breakfast available
  • Health club
  • 24-hour business center
  • Airport shuttle
  • In-room childcare
  • 24-hour front desk
  • Coffee/tea in the lobby
  • Air conditioning
  • Daily housekeeping

What’s around

  • In West Lake
  • West Lake (2.2 mi / 3.6 km)
  • Xiling Seal Engraves Society (0.1 mi / 0.2 km)
  • Solitary Hill (0.1 mi / 0.2 km)
  • Quyuan Park (0.4 mi / 0.6 km)
  • Su Di Causeway (0.4 mi / 0.7 km)
Excellent4.0 / 5
  • Good location. Clean but not so modern. King size bed was comfortable.Dec 27, 2014
  • Grand old hotel set in an absolutely gorgeous setting of West Lake. Grounds are…Sep 23, 2014
See all 58 Hotels.com reviews
From 655 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $194
  • Standard Room, Garden View
  • Standard Room, Lake View
  • Standard Room, Hill View
  • Horizon, Standard Room, Lake View
  • Villa
  • Horizon, Standard Room, Hill View

At a glance

Key facts

Hotel size

  • This hotel has 382 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Parking

  • Accessible parking

Other information

  • Smoke-free property

Also known as

  • Shangri La Hangzhou
  • Hangzhou Shangri La
  • Shangri-La Hotel Hangzhou
  • Shangri-La Hotel Hangzhou Hangzhou

Policies

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 182 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 580 per vehicle (one way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 24-hour room service
  • Coffee/tea in the lobby
  • Barbeque grills
Things to do
  • Indoor pool
  • Health club
  • Outdoor tennis court
  • Steam room
  • Sauna
  • Bicycle rentals on site
  • Tennis on site
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 16
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 3
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Disabled parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

COFFEE GARDEN - This restaurant overlooks the garden. Reservations are required.

SHANG PALACE - This diner serves lunch and dinner. Reservations are required.

PEPPINO - This theme restaurant serves dinner only. Reservations are required.

Garden Bar - Onsite pub.

Lobby Lounge - Onsite pub.

Shangri-La Hotel Hangzhou, Hangzhou’s small print

Also known as

  • Shangri La Hangzhou
  • Hangzhou Shangri La
  • Shangri-La Hotel Hangzhou
  • Shangri-La Hotel Hangzhou Hangzhou

Policies

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 182 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 580 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Shangri-La Hotel Hangzhou, Hangzhou

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