Smelled like smoke....Genuine Hotels.com guest review
Very friendly and knowledgable staff. We had last minute vacation changes that made us have to re book a hotel and move almost immediatly, there was great availability here. The girl at the front was very helpful and kind as we were out of our element with three young kids and she was able to get us a room and settled quickly. We were very satisfie […] d. Read moreGenuine Hotels.com guest review
"Not a Pleasant Experience"
The hotel is run down and tired. Dirty windows in the front entrance should have been a clue for me to go elsewhere. This was followed by a dirty elevator. The room was big with a huge hot tub from the 70s. Room problems included someone's hair in the bathrub, an exhaust fan which did not work, burned out bulb in the bed side lamp. Thin towels, Continental […] breakfast was a joke. Three bananas with brown spots, a few oranges and the micro sized stale danish. Never again. Read moreGenuine Hotels.com guest review
Rather worn and room was tiny but if all you are looking for is a comfortable bed and a hot shower, the price is right. Staff was very pleasant. An easy 3-4 mile drive to downtown HollandGenuine Hotels.com guest review
The hotel room, was at best average. The shower did have dirt in it when I turned on the water, and the bed was not comfortable. But, it was a good price for one night over the weekend, and its literally about 5 minutes drive to the center of 8th street where all the action is. The clerks at the front desk are very friendly. Overall, it was just a place […] to stay. I would recommend to others, who are again just looking for somewhere to sleep. Read moreGenuine Hotels.com guest review
"Met basic needs, but think my CC info was stollen"
This was a last minute booking when my train got in 3 hours late. The night clerk was very friendly, but she wasn't sure if my reservation was paid for (it was, because that's how Hotels.com works.) She took an imprint of my card "for any incidental charges". It was midnight, and my room was clean and quiet. In the morning, I discovered that the shower […] did not drain. When I checked out, I tried to give that info to the desk clerk (who was speaking Spanish with a housekeeper) and I'm not sure she even understood me. She said I was fine, and waved me on. Later, I realized I never got a receipt. An hour later I tried to use my credit card, but my provider had put a hold on it. A phone call revealed questionable charges had been made in Holland. My CC company closed the account and issued a new card. Bottom line: I WOULD NOT STAY HERE AGAIN. Read moreGenuine Hotels.com guest review
"Not what we expected . . . just need to be honest!"
OK - came for Tulips and Relaxing on Beach . . . I thought AD said Breakfast . . . Hotel had coffee but no cups! And Bananas & Apples only!?! Otherwise not terrible . . . but also had to leave early to get back to work one day earlier than planned (today, Wednesday, May 21 instead of Thursday May 22). CAN WE GET A CREDIT FOR THE ONE NIGHT NOT USED?Genuine Hotels.com guest review
"Acceptable as a one night stay"
Decent cheap hotel. It served its purpose just fine. The surrounding Holland area is not as...pleasant...as the downtown area. In the future I would splurge to stay downtown. The bed was a rock but the staff was very friendly.Genuine Hotels.com guest review
"Great deal/get what u pay for"
It was very economical but you get what you pay for. Overall room cleanliness was adequate but hallways and common areas need some work. Good location close to main road. Staff was friendlyGenuine Hotels.com guest review
I will not stay at this chain again.Genuine Hotels.com guest review
The room was very clean & even had a flat screen tv. The wifi worked good too. It's not a 5-star, but for the price, it is the best option.Genuine Hotels.com guest review
"Don't waste your money"
Unless nothing else is available or your super desperate don't stay here. Rooms are disgusting, bathrooms look like they belong at a summer camp and it's wayyyyyy over priced for what it is.Genuine Hotels.com guest review
"Great Location Cheap Price"
We had a pleasant stay at this hotel, the hotelier upgraded us to the king suite. (Not too many people were there) Room size was good, but a bit on the unclean side. What can you expect for 60 bucks and an upgraded room. Overall good stay!Genuine Hotels.com guest review
"Basic and economic"
The hotel was about as basic as I've seen. Staff was nice and responsive, hotel was clean, but the amenities were minimal. The room was small and the mattress and pillows uncomfortable. However, the room was very reasonable and conveniently located.Genuine Hotels.com guest review
"No services for the price"
No coffee maker, no breakfast, no radio alarm clock. Towels were old and small. Tiny package of shampoo. Soap was unusable because it smelled like the stuff I use on my horses. Staff was nice and understanding, but it just doesn't cost that much to put out a toaster and some coffee in the room.Genuine Expedia guest review
"Good Value for the Price"
We had NO complaints.. The outside approach was fine--not messy. The room heated up quickly and there was even a flat screen TV .. We really were quite surprised and will definitely stay there again when we visit our family. Out biggest worry was about the beds but they were comfortable. We can't see why anyone would complain about the motel. .Genuine Expedia guest review
"could use a cleaning and update"
We were a little disappointed,no coffee maker,breakfast was FrootLoops,lucky we had some donuts.There is 2 nice restaurants close by tho.Genuine Hotels.com guest review
"Live and learn"
The hotel had a musty old smokey smell that a little fabreez would have helped. Our room did not get taken care of - we left around 10 am and returned about 9:30 pm. Had to go get cups and clean towels ourselves, desk personnel said "sorry". I also was under the impression that one of our nights would be no charge, the hotel staff said no. Cereal and […] coffee was breakfast. Read moreGenuine Hotels.com guest review
Overall, the hotel was clean but when we got there the room was very hot. The air conditioner was very loud when we turned it on and made noises most of the night. It stopped working all together in the early morning of our 2nd night (the day we checked out). Our bathroom would smell like a smoker had been in their if we left the door closed. I am not […] sure if this was becuase there was a smoker in the next room or if there had been one in our room previously. If just had a closed up smell to the room overall. The price was good and overall, everything was clean and it was VERY quiet other than the air conditioner. The staff were friendly and helpful. Read moreGenuine Hotels.com guest review
"Clean rooms, nice staff, good price!"
The room was nice and clean, the staff was friendly. Good value for the money!Genuine Hotels.com guest review
"Comfortable Hotel Stay"
The hotel was clean and comfortable. The price was the most reasonable in Holland, Michigan. It was not too far from attractions in town. Good stay for the price.Genuine Hotels.com guest review
"Holland, Michigan America's Best Value Inn"
It is decent place to stay for the price deal I got. It is an older hotel and does show its age. The internet service was good as well. If you need a simple, decent, and cheap place to stay, then I recommend this hotel.Genuine Hotels.com guest review
$ value was exceptional, however for a non-smoking room it was as if someone was pumping smoke directly into our room.Genuine Hotels.com guest review
"Basic hotel...good price."
Ok if you just need a bed to sleep on and an acceptable shower at a low price. We spent most of our time elsewhere anyway so we just needed a basic room.Genuine Expedia guest review
"Worst of the worst!"
America's Best Value in Holland, MI was the worst hotel I've seen in a long time! There was a smell that hit you as soon as you walked through the front door. I asked to see a room before I decided to stay and the room was disgusting. A stale, smelly stinch was in the room and just didn't seem clean. I immediately thanked the front desk clerk and let […] him know I would not be staying at the hotel. There's no value in America's Best Value! Read moreGenuine Hotels.com guest review
"Worst hotel I have ever stayed in"
This is the worst! The hotel staff are the rudest ever. The lady called me at 11 am and said I can give you 15 more minutes (to get out?). Please dont go to this place ever. It smells like crap, no tissue paper in the room, torn towels in the bathroom, the lowest (and cheapest) quality tissue paper when available.Genuine Hotels.com guest review
Older hotel that could use updating, beds were comfortable and room was clean but far from fancy.Genuine Hotels.com guest review
Ich bin mir nicht sicher, ob die Betten frisch bezogen waren...Ich würde es nicht mehr buchen...Genuine Hotels.com guest review
"Hotel from a horror movie"
07/27/14 Purelifetravelers Grand Rapids, Michigan
I was here yesterday to visit with a friend with me and 3 other friends. I walked in the lobby the staff did not greet us, the windows were so dirty like a car window from a dog licking it. The lobby didn't have any excitement to it. No fresh flowers like one of the photos had just a ridiculously big screen tv crappy colored walls. We pushed the button for the elevator which you had to push 3 times for it to open, the door opened and the carpet was not finished it seriously looking like I was gonna walk into a strip club and the pole was gonna come down any min. not joking. Again the buttons had to be pushed at least 3-5 times. Elevator door opened thank God. We get off on the second floor and there were washing machines right next to the rooms and again ugly wall colored ugly carpets. There are not supposed to be exposed pluming pipes and there were. While we were visiting the room slept dirty and like moldy. The dresser was sick, chunks of wood were missing, curtains were broken, bed frame broken, sink handle was dirty, carpets were stained. The hotel is very unsafe for the location because it's right next to the road I mean like 6-7 ft from the road so you have street noise all through out the day and washing machine noise. Plus a few months ago there was a car accident that crashed right into the building and took a huge chunk out of one of the rooms so that's how you know it's not safe when that happens. Just a pig pin of a place! I think the owners lived there cause there are plants outside along the hotel and there were stuffed animals on the windows. I would never come to visit here again unless out in the parking lot and I would most defiantly never stay here ever!!
"Can see the change"
06/11/14 Raul R Mount Pleasant, Michigan
We stayed at this hotel last year. When we returned we found new management and ownership. Honestly, I was wondering when I saw the few things on first day. Why the place was so much cleaner and saw different gals at desk during shifts. The staff is much more friendly than last time and the rooms were lot (I mean a lot) cleaner than last time. I guess the new management knows what Hospitality is.
05/04/14 Eric Y
Rooms were dirty, we didn't get the room we had reserved, and the people running the place did not run the place good at all. They did not care about any problem of that anyone had. Would not recommend anyone to stay at this hotel.
"Home away from HOME"
04/23/14 Linda W Green Bay, Wisconsin
The hotel was perfectly set for convenience for our needs. The room was very clean and the hot tub was a great ammenity to the end of our day! The staff was very friendly. We will definitely come back when visitting in the area!
"Clean/basic rooms, reasonable price"
04/08/14 George H Rochester Hills
The hotel was about as basic as I've seen. Staff was nice, hotel was clean, but the amenities were minimal to non-existent. The room was small and the mattress and pillows uncomfortable. However, the room was very reasonable and conveniently located. We essentially "got what we paid for," which was fine considering we only needed an inexpensive room for one night.
"Great Place to stay!"
08/30/13 IllinoisBetty Illinois
This is a clean, comfortable motel for a reasonable price for the night! I would recommend this motel! We are just getting acquainted with this motel chain and for the most part, they are a good price for a good room. They had a small breakfast and the staff was friendly. They were even running a summer special rate so we got the room for a great price!
"Good price....but not much else"
08/28/13 Kara O Winnipeg, Canada
We stayed here on a whim....as we were driving up the shore of the Lake Michigan, we decided to spend the night at one of the towns, except that every other hotel, no matter how low key they are, will charge $150 a night! (there was no way that I was going to pay that much for a Day's Inn). This was the only place that had both vacancy and a decent price of $80 a night (still pretty pricey for the motel-feel that it had). The hotel clerk gave us a room on the third floor, directly facing the highway which you could hear even when the windows were shut. We came back down and told her to change it, but she said that was the only room available for the money we spent - she could give us something else for more (at one point, she offered a jacuzzi...). Being extremely tired and just wanting to sleep, we caved in and took the room. It was hard to fall asleep with the noise! The room had a gigantic bed which was clean and comfortable, but there was a distinct old fashioned smell and feel to the rooms. It is in desperate need of TLC and a make over! Probably wouldn't stay here again in the future and would make a reservation at another place in the general area.
"Okay place to stay just to sleep"
07/18/13 jilsar Midland, Michigan
Nothing fancy or impressive. We stayed two nights and beds were comfortable enough but the carpet in our room was filthy. Looked like it had only been swept but never cleaned. We took off our shoes and socks and were barefoot the rest of the evening and in the morning before taking our showers, we discovered that the bottom of our feet were black....and that is no lie. I am glad that I did not put down my 6 mo old grandson on the floor. Also we were disappointed that their "continental breakfast" was only cereal and milk, nothing more. And when the coffee was gone, you were out of luck. Fortunately for us there was a Denny's restaurant across the street and we had a wonderful breakfast there.
07/08/13 Kelly m Waterford, Michigan
I stayed here for 3 nights. Nothing fancy, but for the price I was totally happy. My family stayed at the hotel next door and payed $179 a night. I paid $76 + tax a night. Clean room, hot shower, hot coffee in the morning. The staff was very helpful and friendly. I was not in town to stay at a resort, I was in town for my daughters wedding. I was not in the room much. I will stay here again. I felt safe and slept like a baby in the room.
"Low price but good"
06/30/13 gina m wisconsin
Cheap hotel, smaller rooms, smells of curry but the staff is good, owner is great. No breakfast bar, but we cook in the room so that's ok. Easy to get to, close to meijers stores like Walmart if you have never been to one. No fitted sheets on the king so bring from home if you plan to stay long. Laundry on sight at 1.50 wash and dry
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