"worth the price"
this is the discount hotel and you get nice value for the dollar don't confuse it with the RitzGenuine Hotels.com guest review
hotel staff was very,very nice. The room looked as if it had been done hurriedly (beds sort of half made) TV was awful--- antique with blue tinge and remote to TV was very slow. carpets dirty everywhere, Breakfast very ho-hum!!Genuine Hotels.com guest review
Bathroom had will paper pulling off the will. the room smelled like it was previously a smoking room. All night there were doors slamming. The outside door look would not work with our room key. The room was over priced for its condition.Genuine Hotels.com guest review
ok, nothing to write home about. your very basic hotelGenuine Expedia guest review
hair everywhere in the bathroom, sink and even towels. mysterious white residue on blanket cover. gross!!Genuine Hotels.com guest review
"Basic hotel for stopping for a night"
We reserved 2 rooms which were spotless. The major problem that we had was the smell of the stale smoke in one of the rooms (a "non-smoking one") We didn't want to bother asking to change since the smell permeated the hallway, too, and it was late. Otherwise, the staff was pleasant and it was an uneventful stay.Genuine Expedia guest review
Response by Super 8 Middletown Hi Barbara, Thank you for taking time to write a review about your previous stay. I apologize for the stale cigarette odor as we had recently converted to a non smoking hotel. We are continuing to make improvements to our hotel and we hope to see you again. Thank you
"Staff act like untrained thugs"
I booked through Expedia and specifically asked for a pet friendly motel-Expedia stated the pet charge($15) and that the hotel would take care of the additional money at check in. checked in uneventfully then was accosted by hotel front desk employee on my way to my room with my dogs accusing me of trying to sneak them in. I told them I had asked for […] the motel specifically when I booked with Expedia customer service and the motel blamed Expedia and said the money--$15 for both dogs had to be paid. I asked that it be placed on my bill and I would settle when checking out. I was told NO! had to pay right then! Yikes! Then it got worse-couldn't get my card to pass-it was declined then hotel front desk asked me if it was my card?! Holy Moly--meanwhile time was passing by and she could not get the card to go through. I was very tired and said I will just pay cash this is taking too long. And was told again NO--have to do it this way! When she finally finished I asked for receipt which was undecipherable it had so many charges and reversals on it. The next morning I asked for a final receipt when checking out and was again told NO-Expedia has the receipt! Will never book again this way I felt I was treated as if I was a criminal trying to put something over on the motel! Bad business! Read moreGenuine Expedia guest review
Entire hotel smelt of smoke and mold. My boyfriend said it best "at what point to you invest money back into your business". The Hotel was very poorly kept and we felt pretty gross sleeping in it.Genuine Hotels.com guest review
"Fecal Matter Weekend"
Stayed in room 233. Fri. night, saw that someone had wiped themselves w/the shower curtain while I was in the shower. Sat. night, back in the shower, same room, saw that there was ANOTHER spot on the shower curtain that had fecal matter wiped on it...now there were two spots. Also noticed that someone had done it on the wall next to one of the beds […] adjacent to the restroom/shower. No one but my girl and I had access to that room EXCEPT the maids who clean it! Yep, was an interesting stay. Didn't gross me out so much as surprised me, but I think the help is messing w/the management, and we became recipients of what was going on. The brown on the wall outside the bathroom next to the bed is what REALLY surprised me. Yeah, so I gave an honest review, and I believe that someone is trying to throw a wrench in the works of that hotel. Basically, not bad, a middle of the road hotel to stay at... Read moreGenuine Expedia guest review
The one thing I noticed was that although things seemed clean, the carpet looked quite worn. We ran out of toilet paper and no extra roll was in the room. Other than that, it was fine.Genuine Hotels.com guest review
worst of the worst worst worst NASTY. dirty toilet,sinks,carpet with a unpleasant rude desk clerk. party next door lasted until four in the morning and calls to front desk didnt do a thing. was late, raining bad otherwise we would have left and we had to pay a pet fee. nasty nasty placeGenuine Hotels.com guest review
"A good find at the last minute"
We were travelling through on the final leg of a 9-day trip, this being the last night and we did not make a reservation ahead of time. Found it on expedia while at dinner and when we arrived 20 minutes later the desk staff already had our reservation and room assignment printed out! Nothing fancy here but a basic room was all we were looking for.Genuine Expedia guest review
"Convenient but poor"
theTI a frequent motel visitor,I know what is typical at this price range. I havestayed at family owned and chain hotels and motels of comparable price/type. This was the worst I have seen.The room and all the linens felt damp as if the air conditioning had not been turned on long (there had been several days of very humid weather) The toilet was running […] when I got in the room and required handle jiggling to stop. The TV remote wouldn't work. I took it to the desk, where I found the receptionist, trying but unable to get a guest into a room. When she got to me, she handed me instructions on resetting the remote,whichnot only did not work, but locked the TV on. There is a near by hotel that I will try instead next time. Read moreGenuine Hotels.com guest review
"moldy, but great location"
It was in a great location close to everything but i couldnt bare to be in the room too long because of the god awful smell. I stayed 2 nights in misery. The breakfast was good thoughGenuine Hotels.com guest review
"Good value functional motel"
This motel is well located well for the Interstate and local routes and offers very good value for money compared with others in the same area. The facilities (restaurants, stores and eateries) around the motel are excellent and it is very close to the Middletown Railway station for connections to Manhattan/NYCGenuine Hotels.com guest review
"Close to where i needed to be. Friendly staff."
The breakfast was good. Staff was polite and on top of request For a fridge and microwave in the room. I've stayed there before and I'll stay there again if necessaryGenuine Expedia guest review
"DO NOT STAY HERE."
This hotel was DIRTY. I mean, I found someone's boxer shorts shoved behind the dresser in our room!!! Also, the coffee maker was growing green mold. It hadn't been cleaned in I don't know how long. The room smelled, the bed was uncomfortable, the AC was not working correctly. The staff was maybe 20 years old and all she could say was "oh really? Im […] sorry" and didn't even offer to change our room or send someone in to clean again. I highly recommend to not stay here, even if you just need to crash for the night. There is another hotel directly across the parking lot - go stay there!! You'll probably have a better time! Read moreGenuine Hotels.com guest review
"Lst motel nights stay until RI"
Wish we could have enjoyed the room more. Arrived after 8:00 so grabbed a bite to eat and went to bed. Motel recommended Buffalo Wild Wings for dinner-not a good place for relaxing after a long day's drive. Too noisy-not a good atmosphere at all.Genuine Hotels.com guest review
"Average Cheap hotel"
The staff was very friendly both when we checked in and the next morning. The no smoking room smelled of smoke from years of use, probably before it was a no smoking room. It is an old hotel in need of a serious makeover. Cheap should not mean crappy. Thin small towels in the bathroom. The mattress was hard and the pillows uncofortable. Not quite sure […] why they offered a breakfast as the room where it was served was very small and there was very lttle selection. I guess it is just for coffee drinkers. The location was convienent to the highway and restaraunts. Overall it was an average cheap hotel. Nothing special. Maybe some fresh paint and some new towels and it wouldn't be so average. Read moreGenuine Expedia guest review
"Mildew smell coming out of A/C unit in room 102"
Stayed here because I was attending a wedding in the area and had my dog with me. The room was outdated with what seemed like new laminate flooring. Carpet would have been preferred. There weren't even any area carpets. My 13 years young dog fell in the room while I was absent and could not get up without the traction of carpet. Air conditioner unit […] gave off the smell of mildew as it barely blew cool air. Shower had minimal water pressure. At 3:30 am I took my dog out for a walk only to find that we were locked in. Even when pressing exit button located next to door. Key cards also would not allow my boyfriend back into our room after 3 am. Very convenient. Thanks for a smelly moldy night. Read moreGenuine Hotels.com guest review
That hotel smell like cigarette I don't like it :-(Genuine Hotels.com guest review
"Great place to stay"
Overall I have no complaints. My wife and I have stayed here several times.Genuine Hotels.com guest review
"don't expect much"
the reason we chose this place is because we were visiting family in Middletown so we needed a place to sleep in town. And that is about all this place is good for - a place to crash for the night. Even that is arguable because the beds were very uncomfortable. Do not expact anything more from this location - it is a motel. Not much more to say.Genuine Hotels.com guest review
"Better Than Expected."
Would suggest that before accepting the room, guests test the shower. We learned on last day of stay that ours had low water pressure .Breakfast is from 6 a.m. to 9 a.m. and consisted of orange & cranberry juice, coffee, tea, hot chocolate, milk, Raisin Bran, Sugar Frosted Flakes, instant Quaker Oatmeal, waffles, syrup, wrapped pastry, half & half or […] flavored mini-packets for the coffee. There is a TV and table and chairs in the breakfast room. Read moreGenuine Expedia guest review
The staff was very friendly and courteous! The hotel is very old and in need of repair and upgrade. Overall, for an overnight stay on our way to a class reunion, it was fine, but overpriced for the condition of the property.Genuine Hotels.com guest review
"Smelly but okay"
As other reviewers have mentioned, the hotel does smell. Our non-smoking room did smell a bit like smoke (I believe the staff must wash the smoking and non-smoking sheets together because the sheets smelled). For a budget hotel, it was acceptable.Genuine Hotels.com guest review
"Bad smell of smoking, old dirty mattresses"
We stayed for one night in a non smoking room but everything in the room have the smell of smoking. Everything was old and outdated: mattresses, bathroom etc. Breakfast was very poor. It is not worth $100!Genuine Expedia guest review
It was just a three day weekend spent there. But it was well spent. Love the location made outsiders like myself find everything I needed. It was clean and a great place to stay. The service was great, lost my card key and they easily replaced it.Genuine Hotels.com guest review
"Staff are slacking due to no manager on site"
Housekeeping was horrible. I complained to the front desk staff and was told that the manager had gotten fired so the staff was out of control and lazy. I had a broken coffee pot that was never replaced. The continental breakfast would have been acceptable but a family loaded up on everything and took it all back to their room. The staff never replenished […] it. Overall it is a good hotel, but this time housekeeping was nonexistent. Read moreGenuine Hotels.com guest review
"Close to all area attractions"
After reading previous reviews I was very hesitant to stay here. We looked at the room prior to checking in and it was fine. Clean, neat and courteous staff. Wouldn't have any problem staying there again.Genuine Hotels.com guest review
We had to move into 3 different rooms. The first room smelled like mold. The second room when the air conditioner reached its target temp it would give a really loud noise. Kept us up all night long. The 3rd room was a lot better. Very disappointed that online it said the room would accommodate 5 people. When we got there we could not add a rollaway […] to the room for our 5th person. Would not stay there again Read moreGenuine Expedia guest review
It's okay for a stopover, maybe a nap. Leaves a lot to be desired but that was expected. At least the AC worked because outside it was HOT!Genuine Hotels.com guest review
Beds were clean & very comfortable.We had a much needed good nights sleep. Excellent coffee.Genuine Expedia guest review
"The price was right."
This motel has seen better days. The stairs and hallways creaked. Everything was worn. Our bedsheets had holes in them.Genuine Expedia guest review
The hotel is close to everything you might want to see or do. The only issue I had is NO water pressure in the bathroom, Was hard to take a shower the water dribbled out. .Breakfast was ok, nothing great hrs not long enough should be till 10am not 9am. Otherwise it was okGenuine Hotels.com guest review
"Clean and Pleasant"
As far as small hotels go this was a pleasure. The place was clean, no smells, and the staff were helpful. Thin walls are the only negative but I expected that. Great bang for the buck.Genuine Expedia guest review
"Smelled like smoke"
Really awful smoke smell on the whole second floor, even though we had a non-smoking room. Certainly not clean and the comforters were old and worn.Genuine Expedia guest review
"Not bad for a one night stay"
The only complaints were that the whole hallway reeked of smoke and we were in a non-smoking room. Luckily, the room didn't smell bad. The breakfast was alright, but surprisingly no water was offered, only juice. The staff was friendly, however, and the room was clean. Not bad at all for a one night stay, but not somewhere I'd stay for a full vacat […] ion. Read moreGenuine Hotels.com guest review
"Great value, clean, just not pretty"
Hotel was clean. Room had microwave, fridge, coffee maker, tv, free internet, hairdryer, and safe box. Noise from room above me. Good food variety for breakfast. Room safe was a plus. Room just wasn't pretty. Floor molding was stapled to the wall. There were obvious dry wall patches on the walls. I stayed in another hotel later on my trip and paid $40.00 […] more a night and the room was prettier but it didn't even have a safe. Read moreGenuine Expedia guest review
Excellent value for a one night stay. The staff was helpfull. The room/bathroom was neat and clean. One negative comment, the rug felt tacky. I would stay thier again.Genuine Hotels.com guest review
The location was very convenient for a one night stay over off interstate. That's the only thing I can say good about it. The room smelled like urine, the bedspreads had cigarette burns and the carpet had bleach stains. If I ever stop over in that area again I will try another hotel.Genuine Hotels.com guest review
"Good for one evening"
Convenient, clean with large rooms and plenty of parking. Restaurants and shopping near-by. Staff was very friendly. There are a few spots where the carpets in the hallways were ripped/coming up but it is, after all, a budget motel. I have been there before for a stop-over. Will probibly continue to do so.Genuine Hotels.com guest review
Very disappointed. Non-smoking room smelled like smoking room. Could not change even though I asked for a change. No more non-smoking rooms. Not Clean. Needed maintenance.Genuine Hotels.com guest review
Thinks its very decent for the price. Only thing I would recommend is putting better shower heads in the bathroom, it took me like 15 mins just to rinse off, and you feel cleaner with the pressure.. Otherwise no complaintsGenuine Hotels.com guest review
I only had a one night stay at this hotel so I dont have much to go off of. But the hotel was in a convenient location for where I needed to be. Lots of shopping and places to eat within walking distance. Close to major highways. Hotel rooms were average, not super fancy but definately clean and taken care of. One good plus about this hotel was the […] smoking room (rare in NY). I will stay again if needed. Read moreGenuine Hotels.com guest review
"perfect distance to the mall"
relaxing, quite, and comfortable. front desk services was very attentive.Genuine Hotels.com guest review
Absolutely disgusting. I ordered a non smoking room and it was definitely a smoking room. Ashes all over the night stand! There was a blood stain on the carpet too. When I tried to get the room changed they said they were full. I dealt with it and stayed since I was only there to sleep for a few hours each of 3 nights. The hallways reeked of stench. […] I was very disappointed. Read moreGenuine Expedia guest review
"A really super Super 8"
Clean room. Comfortable bed. Friendly and efficient staff. Probably the best Super 8 I have ever stayed in. Better than some hotel stays at chains with more cachet to their brand.Genuine Hotels.com guest review
Hotel staff were helpful but the. State of my room was barely adequate . The room was never vacuumed. During my 4 night stay. Bathroom had mold in it. The 2nd room had a large staple in the rug it. Lucky for me I found it 1st.Genuine Hotels.com guest review
Quite and excellent service. It is a little out dated but they were upgrading while we were there.Genuine Hotels.com guest review
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