"Some physical issues"
The drain in the shower was not connected to the lever, so it could not be lifted to let the water drain. I had to take plug out and of course at the end of the plug hardware was a glob of wet hair. Gross. Also my non-smoking room was located beside an outside entrance which had an ashtray mounted. The smoke drafted into my room so bad that I was congested […] all night. I finally put a sign in my window that said "Please do not smoke by this window". Of course that didn't stop the smokers. The room other than those issues was clean and comfortable. The bed was comfortable and the microwave and fridge were handy. I always stay at Super 8 when traveling and rarely have issues with anything. Read moreGenuine Hotels.com guest review
"Great hotel for single, family, professional alike"
All staff I spoke with were extremely courteous. From the front desk checking in, to the breakfast host both mornings and lastly, the front desk checking out. The only negative I would have is that the entrance door nearest room 107 did not latch for security purposes. The room key was not needed to unlock/open. It appears that the latch in the door […] frame has been vandalized with some sort of paper. This negative did not make me feel as if I couldn't sleep because of it, thank goodness there does not seem to be crime in that area. Thank you Read moreGenuine Expedia guest review
Visited Helena to visit my son at Carroll College. My room was clean, they had a nice breakfast and staff was great! Excellent value for under $60 a night.Genuine Hotels.com guest review
"Good economical one night stay."
Room was good.T.V. ; fridge,bed comfortable.On bottom floor ,very noisy.Breakfast good.Staf friendly.Genuine Expedia guest review
"Sleepless in Helena"
The room was not properly cleaned & readied for new guests. Only one garbage can (in bathroom with no liner); no bath towels; spilled food on chair; beds kind of hard; paper walls as neighbour's snoring & their T.V. kept me awake most of night. Poor seal around windows, lots of street noise.Genuine Expedia guest review
Our stay at the Super 8 in Helena, MT, was OK. The rooms were worn, but clean. We booked through hotels.com, but the hotel lost the reservation and ended up double-charging us (they had a new worker). Luckily, hotels.com was awesome and called the hotel to help us. The breakfast was far better than any other continental breakfast we have had in a long […] time. Omelets, waffles, pastries, fruit, oatmeal, juice, cereal, coffee.....did I forget something? Our kids were very happy! Read moreGenuine Hotels.com guest review
I reserved the room for a 5 night stay. I left early the first morning, and when I returned from class later that day I found my room had not been cleaned. The next morning I requested my room be cleaned, and clean towels restocked. I did get new towels each day after that, but the room was not cleaned well. Was very disappointed in the entire stay […] . Read moreGenuine Hotels.com guest review
Very pleased with service, cleanliness, amenities, and breakfast. Will definitely use again.Genuine Hotels.com guest review
Good. Bed was too hard.Genuine Hotels.com guest review
"Helena, MT super 8"
Motel could have been cleaner. dusty room. Man at desk did not understand how to handle credit card cancellations.Genuine Hotels.com guest review
"Worst hotel stay in years"
The staff needs to learn that a smile alone does not a good customer service experience make. When my key card was shut off, each day of my stay, requiring me to go downstairs with all my stuff and back up to my room a second time, EACH day, all I received was a smile and "here you go," when they handed me the refreshed key card. No apology for the […] inconvenience, not attempt to resolve the problem. Also, no one bothered to make up my room, so I had to actually request housekeeping services to which they smiled and said, "We'll take care of it!" No apology for the fact that it wasn't already done. The room looked clean on the surface, but the edges of the carpet had not been vacuumed in so long that they were white with dust and lint. There were hand prints on the mirrors and surfaces of all the furniture. There was even mildew growing on the shower head. The bed was like sleeping on a brick, and the pillows were old and lumpy. On the positive side, it was quiet and the internet had a very strong signal. Read moreGenuine Hotels.com guest review
"close to freeway and capitol"
Very pleased with my room and service. Quiet area with great access to capitol and related sights .Genuine Hotels.com guest review
"Convenient Stay right near Airport"
We stayed overnight at the Super 8 in anticipation of an early flight out of the Helena airport. The room was clean and comfortable and met our needs perfectly. We arrived about 7:00 at night and appreciated the free internet. We would definitely stay there again.Genuine Hotels.com guest review
"Hotel rooms need upgrading"
The lobby has been upgraded and is very nice. I was impressed when I walked in. Unfortunately the rooms were a different story. This hotel still has the old-school not very warm bedspreads and no flat-screen TV's. Breakfast was fair with omelets in a warming tray and waffles to put in the toaster. The heater in the room was very noisy as well. I would […] not stay here again for the above reasons. Read moreGenuine Hotels.com guest review
The rooms were noisey, our cold water in the bathroom sink had very low volume, it was almost non existant.Genuine Hotels.com guest review
Motel was clean and comfortable. Staff was very friendly, went out of their way to help.Genuine Hotels.com guest review
"Close to Capital-Good rate-Has Fridge n Microwave"
The staff were nice and friendly. They were thoughtful enough to provide a maintenance card to let them know what if anything needed fixing. Bright and airy breakfast area. Convenient RV or Big Rig truck parking right across the street. They are on top of their game.Genuine Hotels.com guest review
"Room was a disgrace"
The room had a bad odor, the bed was dirty and the shower had no water pressure to take a shower. This was a nightmare hotel and would never, ever stay at this hotel again.Genuine Expedia guest review
"Good and clean"
Just me stayed 2 nights. Facility is dated, but clean. I needed directions and the nice man at the desk printed me out a map. Could use some more soundproofing. A good place to flop and shower.Genuine Expedia guest review
bathroom was quite noisy. location is good. restaurant, gas, safeway nearby, quite convenient.Genuine Expedia guest review
Smelled like cheese throught the whole hotel. Walls were thin.Genuine Hotels.com guest review
The Internet connection is too complicated attempts to sellGenuine Hotels.com guest review
The Super 8 Helena charged me an extra "TP" fee before letting me check in. The desk clerk said that Hotels.com would not add the local tax to its list of charges, so I had to shell out more money. This kind of gouging has not happened to me before with Hotels.com reservations, so the property may be responsible for the superfluous expense.Genuine Hotels.com guest review
"Request top floor"
Overall, it was a good experience. The room above my head creeked & popped with every movement above. So much so, my dog barked at it.Genuine Hotels.com guest review
Reasonable price. Good location, cleanGenuine Hotels.com guest review
The staff was very friendly and helpful. We arrived early. They were very accommodating. They had a great breakfast in the morning.Genuine Expedia guest review
Stayed there for one night and was quite pleased with the hotel. It was clean and the eggs at breakfast were nice. Would stay there again.Genuine Hotels.com guest review
"If you just need a comfy place to sleep ...."
The staff are exceptionally nice and helpful. The free breakfast is a nice touch, but there is a reason it's free. The rooms are well kept and comfortable. The only complaint I have is that the hotel is RIGHT next to the interstate.Genuine Expedia guest review
"close to convention site"
very pleasant experienceGenuine Hotels.com guest review
Lock on safe had been drilled out. AC had mildew smell. Hallways hot. Pillows flat. Motel has seen better days. Should have spent 5.00 more and had a pool to enjoy. Location close to restaurants. Staff friendly.Genuine Expedia guest review
GOOD VALUE! NO PROBLEMS...Genuine Hotels.com guest review
"Close to airport"
Great!!Genuine Hotels.com guest review
hotel needs workGenuine Hotels.com guest review
Lumpy bed followed by good breakfast. Wifi very,very slow-gave up.Genuine Hotels.com guest review
It was nice. Clean, cool. Wish it had a pool. The lobby had no wifi. The room did.Genuine Expedia guest review
Stayed for one night en route to Glacier Nat'l Park from SLC. Convenient location off freeway, close to gas & fast food, makes a good pit stop stopover.Included breakfast was better than expected.Genuine Hotels.com guest review
"non-smoking room in name only"
My non-smoking room and as marked on door smelled like chain smokers had just left. Yuck. Will not stay here again. Smoking banned for quite awhile yet room smells awful which makes me wonder about cleaning. Used to stay in Super 8s alot, been a few years, but I hope this is not what they've become.Genuine Hotels.com guest review
Excellent - we stay here all the time when going thru Helena but you have to book ahead of time as they are always booked solid. Hotel has easy access from highways and good access to shops and resaurantsGenuine Hotels.com guest review
"Decent place but hidden fee."
The hotel is very nice and comfortable. But I went to check in, she told me hotels.com does not add in there tourist and travel fee of $1.00. Not a big deal except not only should everything be paid for when I book the room online she said it had to be paid in cash. I could not use my card. This is 2012, I never carry cash. She had to give me directions […] to the closest atm so I could get cash- and the 2.50 atm fee on top of it. She said I could not check in until I paid it. That's ridiculous. Read moreGenuine Hotels.com guest review
"Super 8 in Helena, MT."
We enjoyed our stay at the Super 8 in Helena, MT. The clerks & housekeepers were friendly & helpful. The continental breakfast was great & way more than expected. Thank you so much for the great weekend in Helena, MT.Genuine Hotels.com guest review
"Super 8 Hotel Helena"
I was in town for three night on business and decided to stay due to its proximity to my work location. While the decor is plain and simple, but clean and orderly. The only negative was that due to my late arrival the only rooms left during check-in were smoking rooms. Having no choice I accepted for the night and was hardly able to walk-in the room […] due to the smell of smoke in the hallway and room itself. Luckily the staff was understanding and worked to clear a non-smoking room for the remaining two days. If it wasn't for the actions and their ability to move me I am not sure what I would have done. Read moreGenuine Hotels.com guest review
"OK for the price"
Great location.Genuine Hotels.com guest review
Excellent condition! Good Price! Excellent accessability.Genuine Expedia guest review
"Super 8 in Helena, MT"
The room was acceptable, although the sink was grimy. The hallways smelled horrible and the carpet in the hallways was filthy. The service on the day we checked out was lousy. The front desk clerk was in front of the building smoking a cigarette with another employee. I had to go get her in order to get some help. She did not even apologize.Genuine Hotels.com guest review
would stay again when in the areaGenuine Expedia guest review
"Great spot within walking and driving distances"
Great spot within walking and driving distances from the motel and so much to see wonderful sightseeings and worth the stay in Helena. I would recommend this wonderful motel.Genuine Hotels.com guest review
Bathroom old but super clean. Bed needed new blanket but sheets very clean. Blanket made of a fabric that hair can't get woven into would be better. Staff was super helpful and friendly. Breakfast good too.Genuine Hotels.com guest review
Location O.K.Genuine Hotels.com guest review
Great overnight spot before heading home to Calgary!Genuine Hotels.com guest review
Room was clean and comfortable. Continental breakfast was better than average. Walking distance to good restaurant/lounge.Genuine Hotels.com guest review
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