"You get what you pay for..."
Nice, friendly people working at the hotel but the place itself could use work. Strong smell of cigarettes, especially by the rear stairs. My room before I switched rooms had a funky, unpleasant smell Breakfast won't impress so if you are only looking to get by on the cheap then keep looking.Genuine Hotels.com guest review
it was goodand so was the breakfastGenuine Hotels.com guest review
Clean, easy to get to, good price.Genuine Hotels.com guest review
Every day when I would leave to go to the conference I was attending , I had to go to the front desk when I returned so I could get into my room as the the card I was issued would not open the door. This was very aggravating.Genuine Expedia guest review
The carpets did not look clean. The second bed in the room was very uncomfortable.Genuine Hotels.com guest review
Affordable and right across the street from my conference. I did not have to drive! Staff were helpful and pleasant.Genuine Expedia guest review
Desk clerk seemed a little unfriendly when I checked in. The clerk in the morning was great. Parking lot was sloped down away from the road and with the icy conditions was a little difficult pulling my trailer up the hill to leave. Lot wasn't plowed well. Breakfast was okay with omelettes as well as standard continental fare.Genuine Hotels.com guest review
"Decent breakfast, convenient location"
This hotel was priced right and the breakfast was decent. The one thing that we didn't particularly care about was the noisy room heater. My wife had a very difficult time staying asleep when the heater kicked on.Genuine Hotels.com guest review
Staff were very friendly and helpful. The room was quiet and comfortable and had a hairdryer and plenty of coffee. The rate was excellent.Genuine Expedia guest review
"I keep going back here"
I travel through Helena frequently and I always stay at this property. The staff is friendly and helpful, the property is clean and well maintained, and it is in a quiet location yet sill literally seconds from restaurants, gas, even grocery stores. And only seconds back to the freeway. And is is very inexpensive.Genuine Hotels.com guest review
I have stayed at this Super 8 in the past. The staff at checkin are always friendly and helpful. It is very close to the highway. The rooms are typical Super 8 but nothing more is needed for a one night stay.Genuine Expedia guest review
Response by Super 8 Motel - Helena Susan thankyou for the review and we loved having you and we hope to see you again real soon
FineGenuine Hotels.com guest review
I have never felt so welcome at a hotel. The staff is cheery at 5 am and helpful with every request. The breakfast was surprisingly fresh and the offerings were healthy. Yogurt, cereal, fresh eggs, sausage, toast, etc.Genuine Expedia guest review
"not clean enough very noisy"
hair in soap left, ring around tub, needed vacuumed,along with every where else hallways and entry ways, needed vacuumed. One entryway smelled of old soaks, stinky feet smell. The front desk did come down clean the tub, gave us another clean towel, and soap, very kind, understanding. The beds were compfortable enough, but the noise where heard throughn […] the night, from people coming and going to dogs barking and waking us up, so we were all tried as to not enough sleep. Read moreGenuine Expedia guest review
I have stayed in 5 different motels in Helena this year. For the money, this was the best value. Extremely courteous front desk, made sure I got the room best suited for me, and offered help with some extras. (They put my ice packs in their freezer for me.) The streets in this part of Helena are confusing, but I was about 500 feet from the interstate […] ramps. It's just a little tricky dealing with all the one-way issues to get to food, etc. Last comment: this was the cheapest lodging in Helena the night I stayed, yet they actually put out a hot breakfast. I'll be looking here first for future bookings. Read moreGenuine Hotels.com guest review
"Nice and clean, good price, good breakfast"
I only needed a bed, not a bunch of fancy expensive frills. I appreciated Super 8's kind staff, clean room, and yummy omelet in the morning as I rushed off to the meeting I came for. I saved my sponsoring organization considerable money by staying here, and was pleased that it was a nice place.Genuine Expedia guest review
"Follow the signs!"
One "must" follow the signs to get to the hotel as it is very easy to take a wrong street. After getting there the experience was surprisingly very good. Front desk personnel and the hot breakfast in the morning were very good. Cleanliness was average but expected for an older building. For the price I would stay here again.Genuine Hotels.com guest review
Its okeyGenuine Hotels.com guest review
"One night stay"
When I got into the room, the first thing I noticed was no ashtray for a smoking room. I then went into the bathroom and there was black mold under and around the bathmat. I went downstairs to the lobby, and the clerk offered us another room. I said no, just clean it and replace the mat. They did just that. Cleaned it very well.Genuine Hotels.com guest review
"I'd think twice about staying here again"
Our room was dirty, the shower head was broken, the ac was very weak, the shower curtain was disgusting! The breakfast also was nothing to write home about. The eggs/omlettes were frozen things that were just heated up, and the waffles were the same way.Genuine Hotels.com guest review
"Close to freeway access"
A little unusual layout of pet-friendly rooms on a lower level, no easy access to ice or the breakfast room, but I didn't need either so it was not a problem.Genuine Hotels.com guest review
"nice, quiet, comfortable"
I went to Helena to see a blues show at the Myrna Loy center, the motel was in a nice local, the room was quiet and comfortable.Genuine Expedia guest review
"Price was right!"
A good place to stay for a quick overnight. Place was full for the Friday night we stayed. Something big going on in town. Obviously, others thought it was a good bargain. Clean room; micro and fridge; good king bed. Generally typical of older facilities that are being well kept.Genuine Expedia guest review
"Good place for a family night"
Nice chain hotel with clean rooms and efficient staff. Breakfast much better than average at this level.Genuine Hotels.com guest review
"Convenient with a decent breakfast"
This Super 8 has a more pleasant breakfast area than many budget places, with nice light and a high ceiling, and it has little omelets as well as the more standard fare. I appreciated the fact that the television was turned OFF when I ate breakfast there. I do not like seeing televisions on in eating areas or public areas. Thank you, Super 8. The room […] was Super 8 standard, with good towels (another thing I really remember) and decent linens. All in all, a very good value. Read moreGenuine Expedia guest review
"Convenient to airport and restaurants."
Spent one night prior to catching early AM plane flight. Convenient to airport, good shower, clean room, good bed. Just fine for an economically priced motel.Genuine Expedia guest review
"OK Place -- would return"
It was fine. Nothing fancy, but OK. Free breakfast was better than expected.Genuine Hotels.com guest review
"Super 8 - Helena, MT"
Overall, kind of disappointed. We needed a frig in our room and they were the only hotel that offered that service, so we booked there. The staff were pretty unorganized and their attire was un-professional (t-shirts, shorts, and only a nametag to identify that they worked there). Check in staff had problems getting folks into the correct rooms (another […] couple had to change their room 3 times before the staff got it right). The 'large, hot' breakfast was a big disappointment - they were out of just about everything, and it was 'not that tasty' either. I don't think we'll come back to this place. Read moreGenuine Hotels.com guest review
Hotel rooms need new bedding, and new carpeting. Staff was super friendly, and breakfast was good. Good value.Genuine Hotels.com guest review
"It's ok, but not much else."
The staff seemed nice, but having employees smoke out by one of the side entrances wasn't classy to me. The breakfast was adequate, but claiming something as a Denver omelette is a joke if it just contains egg & cheese. The room was clean, but the bed was a little firm. Great water pressure and it stayed hot. Might stay again.Genuine Hotels.com guest review
non-smoking room smelled of cigarette smoke, the TV did not work correctly and was outdated. customer service was excellent by the front desk clerk when I check them though.Genuine Hotels.com guest review
"Adequate and clean"
I guess the problem was Helena itself. Abandoned shopping malls, - a city in decline. Finally found a good Mediterranean restaurant downtown - Things pretty well shut down on weekends. Looked for "Helena" souvenirs but none found. Our room was in back with a basement-window view of a staircase. Big crowd at breakfast and few seats.Genuine Hotels.com guest review
Friendly staff, clean room with a good breakfast.Genuine Hotels.com guest review
"Good and cheap"
Nice people and a good breakfast they refilled the whole morning. The staff were friendly and helpful. Would stay againGenuine Hotels.com guest review
The hotel was occupied mostly by a "sales team" of many people who partied all night....every night! The were very loud! They have occupied the hotel for an entire monthGenuine Expedia guest review
"Review was misleading"
There were 3 in our group - 3 separate rooms. All had hair in the bathtub / shower, 2 beds were clean 1 had crackers in it. 1 did not want cleaning service during our 2 night stay, 1 room had only 1 of the beds in the room fixed while the other was left unmade. Breakfast and coffee was plentiful, all pre-made but still was there for us. Upon check-in, […] 1 of the rooms had a door propped open... There was a distinct pot smell at 2 am in the hallway. Staff tried to be helpful but possibly were held back by management. We would not stay here again. Read moreGenuine Hotels.com guest review
nice locationGenuine Hotels.com guest review
"Some physical issues"
The drain in the shower was not connected to the lever, so it could not be lifted to let the water drain. I had to take plug out and of course at the end of the plug hardware was a glob of wet hair. Gross. Also my non-smoking room was located beside an outside entrance which had an ashtray mounted. The smoke drafted into my room so bad that I was congested […] all night. I finally put a sign in my window that said "Please do not smoke by this window". Of course that didn't stop the smokers. The room other than those issues was clean and comfortable. The bed was comfortable and the microwave and fridge were handy. I always stay at Super 8 when traveling and rarely have issues with anything. Read moreGenuine Hotels.com guest review
"Great hotel for single, family, professional alike"
All staff I spoke with were extremely courteous. From the front desk checking in, to the breakfast host both mornings and lastly, the front desk checking out. The only negative I would have is that the entrance door nearest room 107 did not latch for security purposes. The room key was not needed to unlock/open. It appears that the latch in the door […] frame has been vandalized with some sort of paper. This negative did not make me feel as if I couldn't sleep because of it, thank goodness there does not seem to be crime in that area. Thank you Read moreGenuine Expedia guest review
Visited Helena to visit my son at Carroll College. My room was clean, they had a nice breakfast and staff was great! Excellent value for under $60 a night.Genuine Hotels.com guest review
"Good economical one night stay."
Room was good.T.V. ; fridge,bed comfortable.On bottom floor ,very noisy.Breakfast good.Staf friendly.Genuine Expedia guest review
"Sleepless in Helena"
The room was not properly cleaned & readied for new guests. Only one garbage can (in bathroom with no liner); no bath towels; spilled food on chair; beds kind of hard; paper walls as neighbour's snoring & their T.V. kept me awake most of night. Poor seal around windows, lots of street noise.Genuine Expedia guest review
Our stay at the Super 8 in Helena, MT, was OK. The rooms were worn, but clean. We booked through hotels.com, but the hotel lost the reservation and ended up double-charging us (they had a new worker). Luckily, hotels.com was awesome and called the hotel to help us. The breakfast was far better than any other continental breakfast we have had in a long […] time. Omelets, waffles, pastries, fruit, oatmeal, juice, cereal, coffee.....did I forget something? Our kids were very happy! Read moreGenuine Hotels.com guest review
I reserved the room for a 5 night stay. I left early the first morning, and when I returned from class later that day I found my room had not been cleaned. The next morning I requested my room be cleaned, and clean towels restocked. I did get new towels each day after that, but the room was not cleaned well. Was very disappointed in the entire stay […] . Read moreGenuine Hotels.com guest review
Very pleased with service, cleanliness, amenities, and breakfast. Will definitely use again.Genuine Hotels.com guest review
Good. Bed was too hard.Genuine Hotels.com guest review
"Helena, MT super 8"
Motel could have been cleaner. dusty room. Man at desk did not understand how to handle credit card cancellations.Genuine Hotels.com guest review
"Worst hotel stay in years"
The staff needs to learn that a smile alone does not a good customer service experience make. When my key card was shut off, each day of my stay, requiring me to go downstairs with all my stuff and back up to my room a second time, EACH day, all I received was a smile and "here you go," when they handed me the refreshed key card. No apology for the […] inconvenience, not attempt to resolve the problem. Also, no one bothered to make up my room, so I had to actually request housekeeping services to which they smiled and said, "We'll take care of it!" No apology for the fact that it wasn't already done. The room looked clean on the surface, but the edges of the carpet had not been vacuumed in so long that they were white with dust and lint. There were hand prints on the mirrors and surfaces of all the furniture. There was even mildew growing on the shower head. The bed was like sleeping on a brick, and the pillows were old and lumpy. On the positive side, it was quiet and the internet had a very strong signal. Read moreGenuine Hotels.com guest review
"close to freeway and capitol"
Very pleased with my room and service. Quiet area with great access to capitol and related sights .Genuine Hotels.com guest review
"Convenient Stay right near Airport"
We stayed overnight at the Super 8 in anticipation of an early flight out of the Helena airport. The room was clean and comfortable and met our needs perfectly. We arrived about 7:00 at night and appreciated the free internet. We would definitely stay there again.Genuine Hotels.com guest review
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