We have stayed here before. Customer service was lacking.Genuine Hotels.com guest review
"Close to DC Centre"
I thought the room was clean, staff was friendly. The walls are very thin and I could hear everything going on in the room above me. I would recommend this hotel if you are on business, but not great for romantic getaway.Genuine Hotels.com guest review
The hotel provided good value for money.Genuine Hotels.com guest review
fine place to stop for a night.Genuine Hotels.com guest review
"Dirty, Run-down, Bad Service, but cheap."
For the cost, I wasn't expecting anything too much.. but I would've thought it'd be a little cleaner than it was. It was clear the room hadn't been vacuumed, there was packaging from a blood glucose test on the floor, there were used napkins or something under the bed, and hair all over the bathroom floor. There was also boogers on the wall next to […] the bed and by the door, mold on the shower curtain, soap scum all over the tub. We could hear every movement the people upstairs made. I called the front desk asking for extra pillows, waited an hour, and went up to the desk to find she had just laid them behind the counter and was sitting there doing nothing. The woman working mornings wasn't friendly whatsoever, either. Really the only two things I liked about the place was the fact that it wasn't too far from things I didn't to do, and the cost. Read moreGenuine Hotels.com guest review
"good for the money"
Stay there twice on two weekends. Got a great rate and manegment amd personnel did very good. I would stay again. And resautants freeway are very near by.Genuine Hotels.com guest review
"Great for a budget"
Hotel looks nicer on the inside than outside, room was decently clean, nothing extraordinary, very inexpensive.Genuine Expedia guest review
breakfast was excellent!!Genuine Hotels.com guest review
HOTEL LOCATION QUALITY SERVICEGenuine Hotels.com guest review
"clean, easy access hotel"
very,very close to interstateGenuine Hotels.com guest review
Stayed here cuz it was cheap & close to Ice rink, but the noise from Dodge street was awful and hard to sleep through. There was also old pizza in the fridge. Staff was friendly.Genuine Hotels.com guest review
My room was clean but the rest of the hotel needed attention. And the desk staff was not knowledgeable.Genuine Hotels.com guest review
"You Get What you Pay For"
Right off a major highway...highway noise, but w/the fan unit going, not too bad. Small room, very tight bathroom. no frills....very average breakfast w/very little selection. But affordable. Staff were idiots, but I'm used to seeing that EVERYWHERE.Genuine Hotels.com guest review
No real problems, but nothing special.Genuine Hotels.com guest review
Bed was very uncomfortable!!!!!! Will never stay at again!!!Genuine Hotels.com guest review
Hotel locationGenuine Hotels.com guest review
"close to malls and doctor to visit"
rooms were well taking care of. hotel personal freindly.Genuine Hotels.com guest review
Got a nice handicapped room, got my wife in the bath at 10:00 pm and turned on the water,no hot water got her out and we tried again at 6:15 am and still no hot water. Luke warm to the touch, but not warm enough to take a bath. Otherwise the motel was ok.Genuine Hotels.com guest review
"Closest to my meeting I could find."
Glad it is over with.Genuine Hotels.com guest review
"Convenient to interstate."
We had a very comfortable nightGenuine Hotels.com guest review
Response by Super 8 Omaha/West Dodge Thank you for taking the time to post your review it is very important to know how our guest’s stay was to better serve them in the future
"unfriendly front desk"
Night clerk was preoccupied and did not greet us upon check in or during our stay. Heard other guest complain about not having wash clothes and she told them, "I don't know if I have any." My relatives also spent a night there and they too were disappointment with the service and they did not have wash clothes either. Breakfast was your typical breakfast […] with waffles, cereal, fruit, juice, toast, and coffee. Breakfast staff were friendly. We will not stay here again due to the poor service and unfriendly staff. Read moreGenuine Hotels.com guest review
"CUSTOMER SERVICES REVIEW FOR THIS SUPER 8 MOTEL."
THIS MOTEL ABSOLUTELY NEEDS TO BE REMODELED FOR A BETTER CUSTOMER SERVICES.Genuine Expedia guest review
The check in girl made sure I got a refrigerator as I had my kids and would need to get milk, the room I would've had no fridge. Excellent customer service I would stay there againGenuine Hotels.com guest review
"A little hard to find...."
The hotel and staff were very nice and accommodating. The room was clean and well supplied. A little noisy because my room faced the freeway that was close by, so a light sleeper would definitely want to request a room away from the freeway. The only difficulty I had was actually FINDING the place! If you are not from Omaha, make sure when you ask for […] directions you specify Dodge ROAD, not Street. They are miles apart! Then, be sure to follow the frontage road THROUGH the shopping center, not AROUND it. These last two pieces of advice will save you LOTS of time getting to this place. Read moreGenuine Hotels.com guest review
Staff was very polite and helpful. Adequate accomendations for the price. Will stay there again now we know how to get to it.Genuine Hotels.com guest review
"not disability friendly"
This hotel has no elevator, and stairs are a requirement to reach all of the rooms. The hotel manager was indignant about my father's need to avoid stairs.Genuine Hotels.com guest review
The location is right off the interstate and close to food and shopping. It also had no trouble with dogs. Would definitely stay again.Genuine Hotels.com guest review
Response by Super 8 Omaha/West Dodge Thank you for your review it help’s to have the input of guest to better serve you
"Easy Access on and off Dodge Street, convenient."
Very nice staff. Easy Check-In. Traveling with my two daughters and six Grandkids. Air conditioners worked Great. Beds were extremely comfortable. The Frig and coffee makers were a nice touch in the room. Pleasantly surprised and had a wonderful 4 days stay. Great value for the price. Loved the 20% off for 3 or more nights. Best deal in Omaha through […] Hotel.com. Thank you. Read moreGenuine Hotels.com guest review
"not a bad hotel for the price."
Our room had faint smell like pets and cleaning supplies mixed. There want a pool either. The pillows where kinda flat. But they gave us more pillows when requested. The staff was very nice and the price was cheap.Genuine Hotels.com guest review
Response by Super 8 Omaha/West Dodge Thank you for taking time to post your review we are in process of replacing all pillows in the hotel we apologize for the smell of cleaning chemicals
AC didn't work very well... loud ... and slow to cool room .... room was dark, not a lot of lighting.... and breakfast was a big disappointment.....Genuine Expedia guest review
Response by Super 8 Omaha/West Dodge Thank you for taking the time to post your review we apologize for any inconvenience breakfast is being enhanced to better serve our guest lighting is also being upgraded
"okay stay for the price"
The hotel was somewhat run down, but for the price, I didn't really expect too much. Thus, based on the price paid, it "met" expectations. The beds were surprisingly in okay shape, but the rest of the hotel is just old.Genuine Hotels.com guest review
"Great place to stay"
I was very pleased with the service and facilities. I haven't stayed in a Super 8 for years and was concerned before staying, but I was pleasantly surprised.Genuine Hotels.com guest review
Response by Super 8 Omaha/West Dodge Thank you for your review it is important receive comments so we can better serve our guest
Hotel lobby smelled of stale cigarette smoke, walls thin and could hear conversations of other guests in hallway. Dated amenities, hotel could really stand to be updated. Would not recommend. Rates high.Genuine Hotels.com guest review
"Protect yourself from theft!"
The room had an odd musty odor, but it was not noticable after a few minutes. Breakfast was sparse, but about what was expected for the price. We had a do not disturb sign out and so was skipped by housekeeping, as expected. HOWEVER, just after they had passed our room, we left for a funeral and removed it, in case they came back (they did, but not […] for cleaning!) Some housekeeping staff were in the hall and greeted us as we left. Thankfully, I took my laptop because when we returned, my almost new Tilly hat ($80) was gone! I could not believe it, so we checked everywhere in the room and in the car, but I distinctly remember leaving it on top of my bag, on a chair in case they came to clean. Clearly, someone with key access, who saw us leave, CAME INTO OUR LOCKED ROOM AND STOLE the only thing of value in the room. I complained to the front desk but only got "Sorry"; no offer to file a complaint. I told her the full story and that it had to be staff, even though I could not prove. We will be back in the area again this summer, but will NEVER saty here or recommend to anyone! The lower price does not cover the cost of the STOLEN ITEM. Read moreGenuine Hotels.com guest review
We had to have smoking room the first night. It stunk, and that's saying it mildly. We moved the next day to a different room. Much much better. They are understaffed. We felt sorry the the workers.Genuine Hotels.com guest review
"Would stay again"
The young woman who was staffing the front desk was very helpful and friendly. The breakfast was rather sparse - would suggest some bananas and apples.Genuine Expedia guest review
We were put in a handicap room. problem water never.got hot guess they thought we might hurt ourselves. checking out i had to go outside and get the.girl as she was smoking. breakfast area was really dirty!Genuine Hotels.com guest review
"Great for a quick, budget stay"
The room was great for the price, I got exactly what I paid for. The room had a faint pet smell that my nose acclimated too within a minute or two. There are multiple access doors, so although my room was on the end, it was right next to a controlled access door. I was on the lowest level opposite the highway, so I did not hear any noises from West […] Dodge street. The T.V. was a standard definition CRT, and it did not have the annoying starter channel that many hotels have. I was there only one night, so I can not speak to the housekeeping service between nights. I would stay here again if I were to need a hotel on a budget in Omaha. The hotel is right next to West Dodge, which is a major thoroughfare and allows fast and easy access to almost anywhere in town. My ratings are based on my perceived value for the price. Read moreGenuine Hotels.com guest review
After reading other reviews I booked a stay here. The location is great and the staff was nice, but the room was very small and was NEVER cleaned. I stayed there for 5 days and no one came to empty the trash or provide fresh towels and linen. The room smelled as a result and when I complained they said it must have been because of the sign on my door, […] but I didn't put a sign on my door. Thinking back I never saw any cleaning lady or rooms being cleaned. Even after I complained the room wasn't cleaned. The continental breakfast was horrible. The 3 items they did have were frozen - I would think they would have at least thawed the food out in time for breakfast, but no. Sometimes there was no attendant at the front counter and I wasn't given any information when checking in, like the fact that there wasn't an iron in the room and I would have to ask the front desk for one. I just ended up borrowing someone else. In summary, the location is a 5. The staff is a 3. The room itself and service/upkeep was a 2 - disappointing. I wouldn't stay there again. Read moreGenuine Expedia guest review
The breakfast was not very good the waffle syrup was not right or the machine wasn't I threw mine away it was not cooked all the way through. No milk to drink and no one around to get any for about 15 min. then she did not fill the pitcher very full. Someone needs to be at the front desk or in breakfast area during those hours.Genuine Expedia guest review
The employees were never around. While trying to check out I waited forever while the front desk employee texted on her cellphone. The bathroom was also dirty with hair everywhere.Genuine Expedia guest review
I must say I have used this hotel several times for business and pleasure and I'm always so impressed with the staff there. Eric (I believe that is his name) is always so friendly and accomodating! The prices are amazing on Expedia and I will continue to use this hotel for future trips to Omaha!Genuine Expedia guest review
"Super 8 Northwest Omaha"
It was a pleasant stay and in a convenient and quiet location. The area I think could easily be improved on is with the bedding - the bed spread seemed quite old, with some stain on it, and didn't feel too fresh.Genuine Hotels.com guest review
"Price is right"
The price was right, but it was pretty run down. The box spring was broken, and stains on the floor.Genuine Expedia guest review
"Super 8 Omaha West Dodge"
Clean, good service, quick to respond. One negative for us was top floor was smoking, but it seemed like we would get occasional strong breezes of smoke. Didn't understand why since smoking was 2 floors above us. 2 times it was bad in our room.Genuine Hotels.com guest review
"Super 8 in Omaha, NE"
I didn't have a phone book and had to call the front desk twice. Also I went back to my room at 10:00 am and my door key pad didn't work, had to go back to the front desk to get valid to enter my room, check out was at 11:00.Genuine Hotels.com guest review
Pleased with the experience at this hotel...Genuine Hotels.com guest review
If you need a cheap room for a night, it's not bad. Not the best Super 8 I've stayed in. Breakfast was not very impressive. The shower had a high pitch noise that I had to plug my ears for part of the time. They were going to let maintenance know. I'd stay again if I needed a cheap room.Genuine Hotels.com guest review
Not luxurious, but for the price, this is a great place to stay.Genuine Hotels.com guest review
"i was charged extra for the room"
i had no problems with the hotel itself... but there were some problems... i booked a room online.. and for some reason i was charged and extra $38.00. i never gave the reseptionist my credit card so im not really sure how that happened. i just think that people should know how to do their job.. the manager was rude to me when i called and tried to […] get my money back... i will never stay at that hotel again... i have had to take an hour and a half off of work to get all this sorted out and to say the least i am not happy with the super 8 on 116th and dodge. i will not be going back! Read moreGenuine Hotels.com guest review
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