Overnight stay, nothing to add. This survey is annoying.Genuine Expedia guest review
"Ok for 1 night"
Even though I was in the non smoking wing, the room still smelled very stale. Suggest they try to air out rooms between visitors. Gal who was on morning duty was incredibly gracious and lovely.Genuine Hotels.com guest review
"A great Super 8"
This Super 8 is in good condition and friendly front desk.Genuine Hotels.com guest review
"Good clean room"
Room was clean and updated; hotel right off highway. Front desk was very responsive to our minor issue. Light breakfast options. Great for short stays.Genuine Hotels.com guest review
good value for the moneyGenuine Hotels.com guest review
Excellent Staff!!Genuine Hotels.com guest review
"Could be better, could be worse"
Let me start by saying the hotel's staff were all friendly and accommodating. Other than that, the hotel is pretty old. I had a "non-smoking room" but I could still clearly see burn marks in the carpet. The room could have been slightly cleaner as there was a pile of crumbs on the floor and a used water bottle in the freezer. It might have been because […] my room was at the very edge of the hotel, but my wifi was pretty weak. Overall it was a cheap place to stay but there are other places nearby that are worth checking out. Read moreGenuine Hotels.com guest review
"Cigarette stink ...."
Floor we were on (3rd) stank from cigarettes as soon as you got off the elevator. The room was even worse. We slept with the windows open (it was 42 degrees outside) and the heat blasting. Not a good experience .....Genuine Expedia guest review
the noise after 10pm was unacceptable even for a hotel.Genuine Hotels.com guest review
Very clean room, enjoyed my stay there. Very close to my destination and the service was awesome .Genuine Hotels.com guest review
Room was adequate for overnight stay. They did not have the non-smoking single that I booked, so they put me in a room with two beds....fine. The facility is not new, but honestly manitained.Genuine Hotels.com guest review
A bare bone property-clean and well kept. Good for business travel, one night stays.Genuine Expedia guest review
"Very comfortable and friendly hotel!"
Very comfortable and friendly hotel! will come back someday!Genuine Expedia guest review
"Home away from home"
As always best place for the $$$$ Staff as always very friendly and helpful. Cant beat the location. I do wish that they bring back breakfast muffins.. ( they have waffles and cereal but I like a muffin.. ) The room was clean. The hotel smelled clean.Genuine Hotels.com guest review
"good hotel for budget"
Good deal for the price. Not a luxurious hotel, but good for short staysGenuine Expedia guest review
"Management goes above and beyond!"
I have stayed here before and gave a positive rating. This trip I have a different experience. I had to cancel at the last minute because the people I was scheduled to work with had their roof collapse in the blizzard that fell the weekend before my trip, so even though the room was pre-paid, and even though I was not contacted and asked to cancel until […] after 5 PM on the first night of my stay, the management here decided to give me a full refund. I will be rescheduling my trip here in March and will definitely stay here again, and want to say thanks for the kindness and professionalism of the management here. You guys rock! Read moreGenuine Expedia guest review
"Clean, comfortable place to stay at a great price"
The staff was wonderful. This is a very convenient hotel right off the highway and close to many businesses. Because they were not full that evening, they gave me a king room instead of the queen I had paid for. The hotel is a bit outdated, and while the room and bathroom were clean overall, it showed up in the bed covers (that do not get cleaned often), […] the bath tub, and the toilet seat itself. Replacing these things a little more often would do wonders to make the guest feel more comfortable with the cleanliness of the room. Apart from those minor things, I will say that the hotel was a great deal for the price, and the people were wonderful and helpful, I will be back in the area for business next month and I will definitely stay here again. Read moreGenuine Expedia guest review
"More Than Adequate for the Price"
Looking for a clean, comfortable, reasonable place to stay while attending an event in the vicinity, I was perfectly satisfied with the Super 8. Check-in and check out were both quick and easy. Upon arrival, we were offered complimentary bottles of water and some cookies. I was able to park very near to an entrance close to my room. The beds were comfortable […] and there was plenty of hot water. The complimentary continental breakfast had sufficient offerings, including fresh make-them-yourself waffles. Having no need for fancy amenities, I was more than satisfied with the accommodations and would be happy to stay at the Super 8 again next year when I return for the same event. Read moreGenuine Hotels.com guest review
I thought the room needed some more furniture like another chair. Maybe a table instead of a desk would be better. I had to sit on the bed when we were hanging out for a bit. We stayed there for New Year's Eve because it was less than a mile from where we were spending the evening.Genuine Hotels.com guest review
"Clean and close to all the nearby attractions"
Nice room. Clean and comfortable. Would definitely stay here again.Genuine Hotels.com guest review
"close to everything"
This is our swcond stay here at the Cromwell super 8 and we couldn't have been more pleased. The staff is extremley helpful and friendly. The room was very clean and comfortable. The bathroom was nicely stocked . The hotel is conveinently near everything. The price of the room was very reasonable. We will definately stay at this hotel again. The continental […] breakfast is ok a little small but the food is nice and fresh would like to see a choice of egg and sausage but they do have make your own waffles Read moreGenuine Hotels.com guest review
Couldn't wait to get out of the place.Genuine Hotels.com guest review
"Close to our Destination"
Nice accomodations for a terrific price. Clean and convenient for what we needed. Will stay here again.Genuine Hotels.com guest review
"Very clean,great staff,excellent location"
Very clean,Front desk person was very helpful. This hotel is an excellent value.Genuine Hotels.com guest review
I didn't feel very comfortable at this hotel. Price was reasonable but you get what you pay for. Breakfast was adequate however the small eating area was overcowded and made it difficult to get to the food items. Hotel cleaning staff was extremely friendly and attentive. Half of the channels on the TV were not working.Genuine Hotels.com guest review
"Great stop in an emergency"
Surprise snow storm forced me to stay local for the night and Super-8 was very accommodating and a bargain for the price. The room was clean and ready, cookies on checking in and breakfast in the morning. I'll stay again if the need arrises.Genuine Hotels.com guest review
"Not bad typical super 8"
King room was very small but clean. The website had 1:00 as check in time. We arrived at 2:30 and had to wait for a room. They need to fix this. Although it wasn't a long wait it would have been if we arrived at 1:00. The man at the desk was rude and advised us that check in is at 3:00. Quite a few seedy characters in there however we did find a good […] sports bar/restaurant called Chicago Sam's. Very good food. Read moreGenuine Hotels.com guest review
Average hotel but excellent for the costGenuine Hotels.com guest review
"Convenient and reasonable"
Considering the situation I was in - no power at home from storm - all in all it was a nice stay.Genuine Hotels.com guest review
Had to stay here because of Hurricane Sandy. Reserved a non smoking room and when I arrived I was told they had no non smoking rooms. The room smelled so bad it stuck to my clothing. Apparently they allowed dogs. By the second night I checked out at 4am due to a dog in the motel barking half the night. Otherwise the rooms were half decent. You get what […] you pay for Read moreGenuine Hotels.com guest review
"close to where we needed to be"
Hotel room was okay. Bed was fairly comfortable. Check-in was easy. Nice breakfast. Lots of noise in the halls and outside while we were trying to sleep.Genuine Hotels.com guest review
"Hurricane Sandy Evacuation Stay"
Very impressed. Needed to find a place after 5 days of no power & no heat. Needed to travel an hour east of home. I was given bottled water and three cookkies at check in -- a pleasant surprise. Room was warm, comfortable, hot shower, and free continental breakfast.Genuine Hotels.com guest review
"Cheap, no-frills, but gets the job done"
We needed a cheap place to stay near Middletown for Wesleyan homecoming. This Super8 was very conveniently located...it's not far from Middletown, and literally right off the highway exit with several fast-food dining options and gas stations right next door. The price was the cheapest, too. But yeah, it's a Super8. The bed wasn't terribly comfortable. […] The heater/AC air filter was clogged with a lot of dust (fortunately easy to wash out in the sink, but why am *I* doing that?). The outlets were bizarre - the bottom plug of each jack was on the wall switch by the room's door, which someone had left the power strip (and the TV) on them and thus my phone didn't charge overnight. TV itself was pretty old but I've seen worse channel lineups. Shower was a little old but the water was plenty hot, so no real complaints there. The exterior side door didn't seem to lock, which is a little unnerving but there weren't any problems. Bottom line: if you need a cheap place to stay that's very no-frills, this Super8 will fit the bill...just don't expect the Ritz. Read moreGenuine Hotels.com guest review
Room clean and well kept. Every one we had contact with was helpful, and considerate. Easy off and on the highway though in a busy area. More than adequate breakfast room though a little small on a busy morning.Genuine Hotels.com guest review
"Great value, will stay again"
Clean hotel, computer in the lobby, waffle machine in the breakfast room. I will undoubtedly stay here again for visits to Wesleyan University.Genuine Hotels.com guest review
Could have used more coat hangers , breakfast was lean. Service excelant as the staff was very accomadating and friendly. Very clean perfect for the limited amount of time we spent in the actual roomGenuine Hotels.com guest review
"3 Nights in Cromwell Super 8"
Staff was very helpful and considerate. First room that was booked online was not okay: smoking room. They immediately moved me into a nonsmoking room and it was very comfortable.Genuine Hotels.com guest review
"not bad for the price"
Not bad, maintained, clean and close to the highway and local food. I asked for a fridge but never got one but other than that it was pretty good.Genuine Hotels.com guest review
A little aged, but clean. King size bed was better than expected- very firm and confortable - the breakfast had a good selection for continental. Good place to stay for a couple of nights.Genuine Hotels.com guest review
I like super 8's because they are standard, and normally very clean and reasonable for a good night stay. This location was all of that- the only reason I did not give it 5 stars is that my room was moved closer to the road, and the road noise made it very hard to get to and stay asleep! I know the hotel can't control how people drive, but I would have […] slept better in a different location. Read moreGenuine Hotels.com guest review
"surrised and satisfied.."
Booked room to sneak a few zz's in travel. I was very happy with everything about my stay.Genuine Hotels.com guest review
Very satisfied with stay. Upgraded to a handicap room at no additional charge. Very accommodating. Would recommend other's to stay here. Great value.Genuine Hotels.com guest review
"good stopover spot"
We needed a good jumping off point for our drive to Newport and chose a midway spot based on TripAdvisor reviews. Location was good, room fine, bed pretty comfortable. The continental breakfast includes a waffle-maker which added to my breakfast enjoyment. Actually for an included breakfast, the offerings were pretty good. There were Frosted Flakes […] an Raisin Bran, different hot instant oatmeals, a few types of juices, milk, Dole mixed fruit cups, Light and Fit yogurts, coffee, tea, and the previously-mentioned waffles. There are also about 5 tables at which to sit and eat. The lobby offers a TV and there is a computer with free wi-fi. The rates were good, there are an abundance of restaurants/gas stations, etc. right there, and easy highway access. All in all, a good deal. Only complaint would be that there are still smoking rooms in the motel, and although our room was non-smoking, there is an EVER SO SLIGHT smoke to the establishment (VERY SLIGHT and I am super smell-sensitive-my husband had no idea what I was talking about). Read moreGenuine Hotels.com guest review
"overnight stay after family party"
My son and I stayed at the hotel overnight after a family party in the area before heading to Lake Compounce amusement park in the morning. We had a room with a king sized bed that was incredibly comfortable. We did not take advantage of the breakfast in the morning as the selection was not that extensive and the dining area was a little small. But […] overall our stay was good. Read moreGenuine Hotels.com guest review
"Quiet bed and a roof for travellers"
It's a motel... You don't go for the acommodations. I was in Hartford for a Convention, and didn't stay in the motel except to sleep. I slept on an air mattress and my friend slept in the queen-sized bed. The place was clean, and that's good enough for me, so I would stay here again.Genuine Hotels.com guest review
"Clean,Well maintained,Great Rates."
Very satisfied. Helpful friendly staff. Enjoyed Breakfast.Genuine Hotels.com guest review
"A good family type hotel"
To help was very courteous and friendly. We were supposed to have 1 queen size bed but they gave us two what we really needed at no charge. Internet access wasn't that great. They did have a computer in the lobby but it was slow. But we were able to use our smartphones. The rooms were very clean quiet and comfortable. The continental breakfast was very […] good. Enjoyed the waffles very much. We would definitely consider staying here again. Read moreGenuine Expedia guest review
"Convient and clean"
The desk staff was very polite, apologized for our 2 min. wait to check in. The room was clean and comfortable, the location very convienent and we had a good nights sleep before continuing our trip.We did not have the breakfast as there was quite a crowd but several alternatives were right across the road.Genuine Hotels.com guest review
"Adequate and good for the price"
Very helpful and obliging staff, clean and adequate rooms. My only complaint would be that the mattress on my bed was unevenly worn on one side, so as to have a distinct slope. One of the friends with whom I traveled said the same was true in her room. Other than that, a bargain hotel that is worth every penny it charges.Genuine Expedia guest review
bed was very comfortable. The fridge did not work and had to wait until the next day until maintance could look at it, the shower squeeled from the upstairs bathroom. But overall it was in a great location and comfortable.Genuine Hotels.com guest review
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