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This budget hotel is in northeastern Washington, DC, about 0.75 mile from a Metro station. Union Station and the U.S. Capitol are about 1.5 miles from this Quality Inn. The White House and Smithsonian museums are within 2.5 miles.
Complimentary buffet breakfast is served every morning. The hotel also offers a seasonal outdoor pool and complimentary parking. Business services are available and wireless Internet access is provided for free. A safe-deposit box is available at the front desk.
Rooms feature microwave ovens, compact refrigerators, and coffee/tea makers. Cable TV includes HBO. Wireless Internet access and local phone calls are complimentary. Bathrooms include hair dryers. Guestrooms are accessed via exterior corridors.
"not so good"
not again, has too many mens picking up girls.Genuine Hotels.com guest review
"Hotel improvement suggestions"
Washroom needs upgrade. Needs security. Check out time too early.Breakfast time must be till 10 am. It must provide a checkout paper.Genuine Expedia guest review
Air was not working properly. Not enough towels!!!Genuine Expedia guest review
"Low rate, and you get what you pay for (Filth)"
Dirty hotel, but you get what you pay for, and this was the cheapest. The room is shabby, with old furniture, peeling wall paper, a gross smell coming out of what was probably a mold infested air conditioner. The air conditioner was so noisy we had to turn it off to sleep, but then the room got hot and you could hear all the sirens on the street outside. […] The grossest part was the bathroom, with filthy vents, and cigarette smoke coming in, even though we had a smoke free room, ALL THE ROOMS AROUND US WERE SMOKING ROOMS and their smoke was in ours. DO NOT WALK TO THE METRO. It is through a skanky, disgusting side street filled with dirty shops and dumpsters overflowing with rotten garbage. We tried it once, then opted to park at various locations because it was not that much more than the $25 dollars we paid for 4 people to ride to the Smithsonian station. We would never walk that street at night, and we live near Oakland CA. We saw families hoofing it through there and felt bad for them, but our car was too small to give them a ride. The pool was OK, but closed early. Read moreGenuine Expedia guest review
"price did not equal stay"
Definitely not worth the price we paid. I'd say a $50 a night at best. The room was small, somewhat grungey, with fuzzy tv reception, and wallpaper ready to peel away. The breakfast didn't have much of a selection, with coffee missing on a couple of mornings. However, the location is not far from a metro station, as we usually walk for our vacation […] s. Read moreGenuine Hotels.com guest review
"DO NOT STAY THERE!!!"
This hotel does not deserve its name. The area is not safe, the 4-lane road in front of the motel makes it easy to get there, but is also really noisy. Our room was beneath the stairs, so very dark. The carpet was so worn and dirty that my feet were black after walking on it. The bathroom was not very clean either. But all this was topped by breakfast. […] We have stayed in lots of budget motels, but never had such an awful breakfast. It is only served until 9 am, the room is tiny for the number of rooms. People had to queue for ages or eat outside. At 8.45 the buffet was not refilled because it was "just before 9" according to the staff. One lady at the reception was competent, everybody else not fit for the job: no clue, unfriendly, unresponsive. There are a number of other motels in the area, so you have lots of other places to stay. Do not choose this one! Read moreGenuine Hotels.com guest review
"Not a great hotel"
The breakfast area is too small for the number of guests. The swimming pool was ok the first day then turned green and was unusable. The metro was furthur away then we thought it would be and not a very nice area to walk through to get to it. No restaurants close by. We left an item in the room but when we called the next day they did not have it.Genuine Expedia guest review
This hotel was just awful! The venue was over all very dirty and dated. The breakfest area was the worst I had ever seen, with only 6 samll tables and a sign making it very clear that food was not to be removed from the room. In order to get a hard bolied egg, you had to reach over a trash bag that was attached to a drawer. This was the only place to […] put your trash. I did call the hotel before making the reservation to confirm that it was infact a safe, easy, short walk to the Verizon Center, I was assured by hotel staff that it was a 1.4 mile walk and was safe for walking after midnight. It took us over an hour to walk to the Verizon Center and we were not comfotable walking back after midnight. I will not staying at another Quality Inn anywhere across the country. It is obvious that standards are not uphelp from location to location. Very disappointing. Read moreGenuine Hotels.com guest review
STAFF ARE NOT CUSTOMER ORIENTED, HOTEL NEEDS MAJOR REPAIRS AND UPGRADE CONTINENTAL BREAKFAST IS A CHEATING, VERY FEW ITEMS AND NO SEATS TO SIT HAD TO STAND.. OVERALL IT WAS A CHEAP EXPERIENCE ,FOR THE SAME PRICE I WOULD GET 3 STAR HOTELS WITH NO CONTINENTAL BREAKFASTGenuine Expedia guest review
"Stay somewhere else"
The hotel was not what I think of when I see Quality Inn. It was a run down building. The people working there tried their best. The toilet did not flush well, the air conditioner had trouble and often shut down and the maid service sprayed an excess of Fabreeze trying to hide the musty old building smell. The motel was close to a Metro stop, maybe […] seven blocks away. Getting to the Metro was not bad but getting back was since back was up a steep hill. The motel was in a shady neighborhood that was not safe to walk around in after dark. Read moreGenuine Expedia guest review
"Inconvenient Location to everything"
I would not recommend this hotel due to inconvenient location, poor neighborhood quality. Upon arrival at 11:30pm my room door was ajar, notified hotel staff and no support to check the room was offered.Genuine Hotels.com guest review
"Not worth it."
The hotel is at a nice location with various downtown locations and train stations nearby. However, the staff is not friendly. The breakfast is OK however on one day, they were out of butter. The staff was really unfriendly. When asked about whether tap water is drinkable they would not say yes or no. When asked for some milk for 1 year old baby, they […] would not give any although they have in their refrigirator for breakfast. It was late at night so was asking for just a favor. They could have charged some money. But they were totally non-cooperative. We had a non-smoking room but bathrooms smell like someone had just smoked. Read moreGenuine Expedia guest review
Staff very friendly & helpful. Room clean with every thing we needed. Breakfast supplied, Walking distance to station. No complaintsGenuine Hotels.com guest review
Unfortunately, New York Avenue had no sidewalks while I was in DC and I had to detour on foot through the old Union Market which added a fair amount of time to my commute. Otherwise, it was about what I expected.Genuine Hotels.com guest review
"non smokers - beware"
They said I had a smoke free room. It wasn't - the smell was horrible. The paint was peeling, the sink facet wasn't secure. The free breakfast....the eggs were ok. DOn't go there unless you really can't afford to go anywhere else. I did not feel safe there at all.Genuine Expedia guest review
There were some cobwebs in corners of the room, and the neighborhood isn't the best. The hotel was, however, a five-minute walk from the Florida Ave, Metro stop (on the Red Line).Genuine Hotels.com guest review
it was ok for the price... clean & comfortable is important and it was.Genuine Hotels.com guest review
Yes, the price is right. Yes, it is in walking distance of a Metro (which is very easy to manage). Yes, there is free parking. BUT: sketchy neighborhood (not recommended for families), free wi-fi is crap, dirty room, dirty sheets. Spend a little extra and choose a different hotel....Genuine Expedia guest review
The room was very noisy and adjacent to the main street.Genuine Hotels.com guest review
The previous comments we reviewed before booking this hotel were for the most part true. It could have been cleaner but was a value compared to other hotel prices. We did get a room further back from the street that helped with the noise. We called the hotel very lost in DC one night and the gal that answered patiently helped us for at least 20 minutes. […] She was marvelous. I doubt you would get that patience from a bigger expensive place. We had no problem with taking the Metro and thought other negatives were unwarranted. Read moreGenuine Hotels.com guest review
Good service and nice staff, but we got stuck in a smoking room. We stunk the next day, so did everything that was in the room with us.Genuine Hotels.com guest review
The hotel itself is a very good value for the price, but it's a little hard to get to while the nearby road is under construction. If you are driving, it's fine, but if you're taking the Metro, be prepared for a 10-15 minute walk including a steep hill. Over the course of my 3-day stay, the temperature fluctuated by about 40 degrees, but the room was […] comfortable at all times anyway (both AC and heat worked well). Free Internet was nice but pretty slow. Read moreGenuine Hotels.com guest review
"Too Noisy to sleep"
The hotel is what you would expect from a Quality in a so-so enighborhood of DC. The room was normal, fairly clean, The bed wasn't the best i've slept on, the pillows were small but it was what it was for the price. However the noise level was such that it was almost impossible to sleep. (one night I didn't sleep more than an hour, and one about 3). […] I was near the ice machines so the constant people outside plus the traffic noise from the road sounded like they were in the room with me. Plumbing noises as well. Perhaps the rooms farthest from the road ar a bit better but it's not worth the risk. The metro isn't that close to this hotel either. Stay farther out from DC but close to a metro station and you'll be better off. Read moreGenuine Hotels.com guest review
poor hotel!!!!!!!Genuine Hotels.com guest review
The hotel was a disgrace there was drug activity prostitution going on I was mortified.the room was dirty the sheets werent changed the bathroom was small I was very disappointed with the hotel the food that was served was outdated the breads wrapper had use by February 4th and it was the 22nd of February.i will never go to that hotel again I feared […] for the life of myself as well as my family. Read moreGenuine Hotels.com guest review
"Comfortable and clean"
The room was comfortable and clean. There is a refrigerator and microwave. Staff at the front desk were friendly and helpful. They were also considerate of my two children. Easy access to metro (it's on the same side as the metro, so you don't have to cross New York Ave, which is very busy.)Genuine Expedia guest review
"Quality Inn Washington DC 501 New York Ave Ne"
The corner room we stayed in with one king bed had a uniqe floor plan that made room feel nice & big.Genuine Hotels.com guest review
"Spacy and convenient"
clean and comfortable. the breakfast is goodGenuine Hotels.com guest review
"Quality Inn, Wash D.C.-Ironing Board but no Iron"
I had a very late check-in close to midnight and appreciated that hotels.com put a note in my reservations to guarantee that I would have a non-smoking room. The front desk personnel were polite and they were behind bullet-proof glass as other reviewers mentioned. I noticed that gas stations and other businesses close by had the same set-up of bullet-proof […] glass so I was not too shocked. Just use caution and common sense anywhere you go and you should be fine. In case you are wondering, I am a female on a business trip and did not feel scared during my stay. It was an extremely cold winter's night and the heater was on when I arrived which made the room very warm and cozy. The bed was comfortable with clean sheets. The furniture looked old-style and the carpeting had a somewhat worn out condition. Definitely wear slippers or socks! I can usually overlook that kind of thing since I am on a budget but if you are looking for something more fancy, this is not the place for you. The towels were clean and there was the usual soap, shampoos, and lotions provided free of charge. The bathroom had a tub and toilet only. The sink, mirror, coffee pot, and hair dryer were located on the outside of the bathroom. Water pressure and heating/ cooling elements were fine for the shower. I liked that there was a small refrigerator and microwave to store and heat the food I brought with me. The microwave had an old style turn knob rather than the digital kind but was easy to use (make sure it is plugged in first). The t.v. was o.k. but I only watched the weather forecast. My major complaint was that there was a huge ironing board but no iron anywhere in the room. I put my clothing in a nice suit bag and they were not too wrinkled but it would have been nice to do a quick touch-up ironing of at least the shirt. I did not complain since I didn't have much time so I used the heat from the hair dryer on the front of the shirt and it looked good. If you have time, I would suggest asking the Read moreGenuine Hotels.com guest review
"Not easily accessible without a car"
It is a Motel a little away from public transport but apart from that it is good value. Taxi to Union Station 12.00Genuine Hotels.com guest review
The hotel is excellent given the price, which is less than a quarter of what some hotels charge just two miles away. The hotel is physically unimpressive, with a dilapidated exterior, but there is nothing wrong with it, and the rooms are clean and have all the usual hotel amenities. It is more a motel than a hotel, but the free breakfast is more than […] is found at some hotels. The neighborhood, just one mile from downtown DC, is run down, and there is a walk to the metro, but the problems are cosmetic. Read moreGenuine Hotels.com guest review
Bare minimum amenities. Loud clientele. Noisy street. Poor room service, if any at all. This is a bare bones overnighter.Genuine Expedia guest review
"The Manager is RUDE"
When I sat in the ONLY comfortable area to work on my laptop, as the crews cleaned the rooms, I was told I had to move to the lobby because the "Breakfast Area is closed...that's policy." So I was moved from an EMPTY room with dozens of seats into a lobby crowded with luggage and THREE chairs...when I pointed this out to the Manager, I was basically […] dismissed from the conversation. Disappointing to say the least... Read moreGenuine Hotels.com guest review
I will start off by saying I know I got what I paid for. The hotel is in need of new carpet and electrical work. They also need to do some repair on the stairs.The continental breakfast was ok--choices were slim and some items were not available everyday. The carpet was so dirty---you can wear white socks---bring flip flops.Genuine Expedia guest review
looks like a bad neighborhood, feels unsafe in the evening.high potential of crimes. plus found a rat in the room!Genuine Expedia guest review
new person in office booked this room withouut ever looking at reviews. person in front of me registering needed to use the restroom the clerk standing behind 2 inch thick bullet proof glass handed him a key on a stick. just like at the gas station one thing made feel better abouut staying here for the night was that the local police were in and out […] eatting dinner and watching the football game. BUT JUST RUN AWAY Read moreGenuine Expedia guest review
Smoking in an adjacent room was very irritating. Use of marijuana was obvious.Genuine Hotels.com guest review
"Quality Inn - northeast Washington DC"
Hotels.com was the best part of this experience - accurate, efficient and helpful (including the email reminder). The reception clerk was friendly and helpful with providing a telephone book through the security window. The hotel entrance did have an accessible computer with internet access. I had come to visit the Capitol Building and the Whitehouse […] - which do not allow luggage. I found the hotel after long walk in the rain through a rundown neighborhood away from everything with some abandoned and boarded up houses and an intimidating empty warehouse district, no restaurants in sight, service counter with a sign notifying that check in is not before 2 pm and checkout is before 11 am - and they will not accommodate luggage storage outside these times, the swimming pool closes in August even though it was very hot and humid here at the end of September, the breakfast was only cold food and cheap, I found 2 cockroaches on my shower curtain and homeless people all night outside my door and at the ice machine. I have found better quality and more convenient accomodations elsewhere. Read moreGenuine Hotels.com guest review
The staff was friendly, the room served it's purpose. I wouldn't have enjoyed spending more than a night or two there. The complimentary breakfast wasn't anything to get excited over, but nice that it was offered. It was a place to lay our head before heading home.Genuine Hotels.com guest review
"Room key worked 50%. WiFi worked 5% of the time."
Could be the worst location in the chain. The room key required a visit to the office half the time (and it was never their fault). WiFi almost never worked. Others reported WiFi defects too (but the office just said it was working for them). Save your money.Genuine Expedia guest review
"A great trip but not so good hotel"
When I first arrived at the quality hotel I was approached by a very nice receptionist who was warm and welcoming. It was a good start to a vacation in a country I was unfamiliar with. I did not have such a good experience with the other reception workers. One of which gave me the wrong directions and another was unfamiliar with the tourist attractions. After […] checking in I went to my room and unpacked and opened the internet which was free to occupants. However, I discovered my internet connection was down. After reporting the bad internet connection and being in contact with the internet provider I discovered my connection was very very low and often times would not upload a webpage. This was very frustrating to me as I was in Washington for a research conference and needed the internet to prepare. I also found a few bugs in my hotel room which made me very uncomfortable. Read moreGenuine Hotels.com guest review
"Quality Inn NY ave Washington DC"
The room needed maintenance. The person working the breakfast set up gave an impression that everyone was inconveniencing them and we should eat elsewhere. The room needed maintenance. The door seal was loose. The shower needed sealing. The location was in a terrible traffic jam area. I would not recommend this hotel to anyone.Genuine Hotels.com guest review
Except for the close distance to the city highlights the whole stay was a nightmare. The room's carpet was soaking wet when we arrived and the whole room stank as if a cat had peed in every corner. The breakfast room has 17 chairs serving for 97 rooms. It was crowdy in it like during rush hour in the metro. We asked two times for the manager to complain […] but he/she never appeared. What a pity we had paid for our stay in advance :-( Read moreGenuine Hotels.com guest review
"Nice, but a mile walk to subway"
It was a very friendly hotel, but the surrounding area was not safe feeling at all also the subway was about a mile walk from the hotel. The free parking made up for the mile hike tho.Genuine Expedia guest review
"A Good Deal for DC, but . . ."
This hotel was fairly priced for the quality of the room, but it is in a very unsafe area. The parking lot is very well lit, but very crowded. Breakfast was always very crowded so go early if you can. This is an older hotel that needs some TLC. Most of staff was very friendly, and in fairness to them there were some rooms that probably had way too many […] people staying in them and they were trying to feed the whole room for the whole day off of the free breakfast. Read moreGenuine Hotels.com guest review
"Not worth what I paid for..."
What was shown on the website is not what the hotel looks like in real. Room had cheap air freshener smell to it. There were pilot wrapperoj te side of the bed. There was a roach in the bathroom bed sheets had some stains which were carefully hidden the way it was spread out. Key to the room did not work properly. Though the website says it's close […] to the Metro, it really isn't and the area is not safe at all to walk back to the hotel in the evening. I would not recommend the hotel to anyone. Read moreGenuine Expedia guest review
The hotel was not what I anticipated. The room smelled of urine. The plug outlets did not work. There was no alarm clock in the room. The hotel was not well kept. I will not stay at the Quality Inn at this location again.Genuine Hotels.com guest review
"CONDEM THIS HOTEL!"
IF YOU STAY AT THIS HOTEL AFTER READING THIS REVIEW THEN YOU DESERVE THE MISERY THAT YOU EXPERIENCE! This was by far the most digusting, filthy, unsafe and poorly located hotel that we have ever stayed in. More specifically, everything was dirty, bugs are everywhere, the hotel staff hides behind a plexiglass security window. everyone is roud, the neighborhood […] is truly scary and there's not even a cup of coffee available. Ironically, the Hotels.com staff said that this place is safe, clean and in a good area.....so now I know that they have never been to the place. STAY AWAY! Read moreGenuine Hotels.com guest review
Unsafe areaGenuine Hotels.com guest review
"Very nice staff!!!"
People at front desk are very nice! Great location, walking distance from metro and Capitol! We are going back soon and will choose this hotel again.Genuine Hotels.com guest review
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